Having issues with extremely slow wifi on my device. If I'm upstairs I can't even connect to my router. If I'm downstairs I connect but get horribly slow speeds. My other devices see like 8 wifi networks in my area, but I see only mine with the s4. If I try to enter the name of an open wifi network I know exists in my neighborhood, the S4 can't even see it.
I tested out disabling security on my router, and my speeds jumped up to normal if I was right next to the router. However moving to other locations in the house I still lose connection. If I turn on any kind of wireless security on the router, the speeds are super slow even right next to the router. In the 600Kb range (I have a 20Mb internet).
Almost sounds like a hardware issue to me. Tempted to bring it to Verizon, but who knows if they even have replacement devices at this point.
EDIT: So I managed to get the device to get fast wifi with security turned on by messing with security settings on my router. But if I do a speedtest right next to the router, I get great speeds. If I walk upstairs, and do another test, it's like I went back to 1997. Suddenly my ping is in the hundreds, and I'm getting 56K speeds. Walk downstairs again, and run it again, BAM fast pings and 20Mb downloads. The GNex gets 20Mb speeds throughout the entire house.
I have the device right next to my Galaxy Nexus right now. The GNex can see my network, and 5 others in my area. The S4 can only see my network.
Could very well be a hardware issue with the actual unit - I don't have any WiFi problems at all here - is this running on stock? If so I would recommend seeing if you get a replacement unit if it helps - if not then I would ask what settings are on your router? is it 5ghz (i have had problems with that on ALL devices)
Are you using a case or custom back cover? If so try it without the case/back cover.
Sent from my SCH-I545 using xda premium
I'm running stock rooted.
I'm using a case, I've tried it without and it makes no difference.
My router also does 2.4ghz and 5ghz, and I've tried both and it makes no difference. I generally use the 5ghz, because the signal is bit better.
The oddest thing to me is that this thing can't see a single other wifi network in my area. My other devices will see multiple wifi networks.
Go into your router and disable (uncheck) the WMM option. Odds are youre having the constant connect/disconnect from some routers, especially but not limited to DLink DIR-655 and DIR 855 models. The disconnects and reconnects are quick enough that you sometimes won't see the wifi icon disappear and reappear.
I had the issue (i have the DIR-655) and unchecking the WMM (Wifi MultiMedia) fixed the issue.
I have that option disabled.
I really think this is just the wifi radio being weak compared to my other devices. Not sure if its a defect, or just the way the verizon s4 is. The performance is fine in the same room as my router, or even in the room directly above it. In the furthest from it in the house, however, the S4 just can't get any connection over barely 1 bar, and the signal in wireless signal info is horrible. Not being able to see other wifi networks in my area is the most telling thing to me. Even if I walk around my neighborhood, I can't see any others. Maybe if I walked right up to someone's house I could, but I haven't wanted to look pervy, so I haven't tried that. :laugh: At this moment my Gnex can see 5 other networks sitting in the exact same spot as my S4. The S4 just sees my networks.
Yeah sounds like yours is defective. On mine I can see networks from all around my neighborhood. (~5 of them)
Sent from my SCH-I545 using xda premium
So today I finally came into work after being off for awhile, and brought my S4 in for the first time. We have open wifi at work everywhere with multiple access points per floor, so no matter where you are you should get 3-4 bars of wifi signal. From my desk where I usually get the full four bars on my GNex, my S4 gets 1 bar of wifi. Doing a speedtest, I get 2000kbps down, 872kbps up. My GNex gets 35Mb down, and around 25Mb up on the same wifi connection. So yea, there is something seriously wrong with this thing.
Damn I guess I need to flash back to stock and take it in.
I took took mine to Verizon and they swapped it out. This one gets a great wifi signal. The capper was when I was in the store and their display phones could see all the local wifi networks, and mine couldn't. Mine was barely able to connect to their instore wifi. New one works perfectly.
Related
Hello,
I just bought a GTab and am really excited about it. However, I am not particularly happy with the wi-fi range of the device. It goes to zero bars barely 15 feet away from the router. Did anyone else face similar problems? Let me know
Yup. I lose a bar just by turning my chair away from my router. No solution so far.
Thanks, How long have you had the device? Did you contact Customer Service?
Could be your router. I have no problem using my tab anywhere in the house and out on the patio with a crappy old D-link.
I don't get a full signal, but it is enough to stream my music and browse fine.
Google "cantenna" and you will find a cheap and easy way to extend your range.
This is actually one thing that amazed me about the g-tablet. I Took my g-tab to my mom's house and logged into their unsecured Linksys router. It worked fine, no issues whatsoever. My mother lives a block from the church where I serve as an elder (roughly 50-60 yards away...) I took my g-tablet to a meeting one evening, opened the case, and found that I was already connected to network. I hadn't had a chance to set up the church's network yet...the Tablet actually automatically connected to my mother's network. The signal isn't the strongest, but I hadn't expected ANY signal whatsoever. It works fine in every room of my house as well.
I ended up setting up the Church's network, but the g-tab still automatically connects to my mother's when I'm anywhere near there. My Pastor said that it's because the church's router is has protection and that typically linux based devices tend ot take the path of least resistence. I'd prefer if it checked for the strongest signal, first, though.
I agree it soundls like your router unless you got a leamon. My router is in m livingroom and my gTab drops only one bar when it is in the bedroom, meaning the wifi signal is going through the bathroom to get there, through 2 walls and maybe 15 feet, no line of sight.
When it is charging in the kitchen the signal goes 20 feet and through one wall, again no line of sight, and if I position the tablet just right I can get no bars dropped.
I have a wifi-g router, Westell I think (whatever wifi router Verizon sent me lol). I haven't tried the gTab outside yet, but my daughter's iPod tough can get a weak signal in the back yard and the router is in the livingroom at the front of the house.
mike_ekim said:
My router is in m livingroom and my gTab drops only one bar when it is in the bedroom, meaning the wifi signal is going through the bathroom to get there, through 2 walls and maybe 15 feet, no line of sight...
Click to expand...
Click to collapse
Well, Mike, this is where the materials used in buiding construction might make a difference.
If sudeep_itbhu is here in India, then the WiFi signals have to pass through dense brick or stone walls to reach his gTablet. In the US, the signals might just have to pass through things like wood or plaster which won't absorb the signals as much. I've brought access points from the US to India only to have it fail miserably because of our brick walls.
sudeep_itbhu, you could try boosting the "Transmit Power" on your wireless router or AP. You can usually change that setting via a browser if you connect to the router.
Of course, my signal is going (from my mother's 100+ year old house to the 80 year old church lounge) through one interior wall, one exterior wall aluminum siding, 50 - 60 yards though a couple trees, power lines all around, through the brick exterior church wall, and through an old wood interior wall and I'll still have a signal. A weak signal, but still a signal.
mike_ekim said:
I have a wifi-g router, Westell I think (whatever wifi router Verizon sent me lol). I haven't tried the gTab outside yet, but my daughter's iPod tough can get a weak signal in the back yard and the router is in the livingroom at the front of the house.
Click to expand...
Click to collapse
I just went into my back yard and from about 65 feet away from the router (no line of sight) I was able to surf the web on wireless g. I get 3 or 4 bars everywhere inside on the same floor, 2 bars right outside the house, and it drops to 1 bar by the time I hit the trees. It's wet, I'm not going any further today.
It's just another data point to help you figure out if you have either a bad router signal or a bad tablet, because at 15 feet the gTab is able to get a great signal with an 'no frills' router. Everyone else seems to have similar experience.
@rajeevvp: Agreed. I got the impression he had a bad signal at 15 feet with a direct line of sight, but I may be mistaken.
mine works fine but the only problem that annoys me is that the wifi is always automatically turned off (especially when I turn the screen off and leave it idle). When I turn the screen back on, I need to go to settings and turn the wifi on. is there any ways to solve it?
wifi dropping
I am having the same problem with my wifi not automatically reconnecting after going to sleep. This happens if the tab is off for an extended period of time. I am running vegan 5.1.1. Any ideas???
thanks for your replies, I think I might go and get a replacement and check that out. The range of my device is about 15 yards through a couple of walls. I am in the US.
stolly23 said:
I am having the same problem with my wifi not automatically reconnecting after going to sleep. This happens if the tab is off for an extended period of time. I am running vegan 5.1.1. Any ideas???
Click to expand...
Click to collapse
Set your "WiFi sleep policy" to "Never" in Settings > "Wireless & networks" > "Wi-Fi settings" > menu key > "Advanced", and see if that helps.
rajeevvp said:
Set your "WiFi sleep policy" to "Never" in Settings > "Wireless & networks" > "Wi-Fi settings" > menu key > "Advanced", and see if that helps.
Click to expand...
Click to collapse
Thanks for the idea, but I have already checked that. It was already set to never.
TJEvans said:
Of course, my signal is going (from my mother's 100+ year old house to the 80 year old church lounge) through one interior wall, one exterior wall aluminum siding, 50 - 60 yards though a couple trees, power lines all around, through the brick exterior church wall, and through an old wood interior wall and I'll still have a signal. A weak signal, but still a signal.
Click to expand...
Click to collapse
The Wi-Fi signal would only have trouble with the brick wall, then.
As for range, the maximum values for 802.11g signals are ~38 m (125 ft) indoors and ~140 m (460 ft) outdoors. In practice, I've found that these maximums decrease considerably.
Using "Wi-Fi Analyzer" I saw a received signal power of ~ -75 dBm 20 ft indoors (through a few intervening brick walls) at the other end of my house. I got ~ -85 dBm ~100 ft away from the back of the house and outside (through the intervening exterior wall and the low garden wall). And, at that signal strength, which is at the very low threshold of the wireless received signal power range, I was only able to see my wireless router, but, I couldn't use it.
At the other end of the signal-strength range, 2 feet away from, and directly in sight of the wireless router, I see a signal strength of ~45 dBm. This means that there is a drop in signal strength of around 3 orders of magnitude (1000x) from one end of my house to the other.
TJEvans said:
I ended up setting up the Church's network, but the g-tab still automatically connects to my mother's when I'm anywhere near there. My Pastor said that it's because the church's router is has protection and that typically linux based devices tend ot take the path of least resistence. I'd prefer if it checked for the strongest signal, first, though.
Click to expand...
Click to collapse
Nice--A tech-savvy pastor . But, he's wrong about Linux. Linux prefers to connect to the last access point you configured it to connect to (if it can see it). This is the correct behaviour--you wouldn't normally want the tablet to connect to some random access point or wireless router just because its signal strength was higher for some reason.
sudeep_itbhu said:
Hello,
I just bought a GTab and am really excited about it. However, I am not particularly happy with the wi-fi range of the device. It goes to zero bars barely 15 feet away from the router. Did anyone else face similar problems? Let me know
Click to expand...
Click to collapse
This tablet, bought Nov 2010, is very good on reception. It picked up 15-20 signals around any communities as we traveled aboard Amtrak from Philadelphia to Denver and return. It also saw a half-dozen signals (other than the in-house networks) when I was in a hospital for 6 days. I like WiFi Analyzer to see what's available.
Router
I have a few different routers (types) running here (Primary and Clients) for different reasons.
It seems to be router dependent (at least in my case). All are N capable. One stays connected all the way around the block when I walk my dog (yes, I walk my G-Tablet with us). One fades out if I am one house down. The other somewhere in between.
--You can try to reposition your router
--You could get another router, use as a client, or get a range extender
--You could log into the admin panel of your router and determine if you can increase the broadcast power.
--If it doesn't have this option and you are somewhat tech savvy (and have a compatible router), you could flash your router's firmware with DD-WRT (google it) or other similar. It should allow you to increase the broadcast power. You can look up your router on the website to determine compatibility, then carefully follow the directions to flash (standard-if you brick it please do not blame me or them)
--Hope it helps. That is pretty much all I know about this issue. Not sure where you are but the ATT DSL Router (that they provide here in the Bay Area, Cali) does not seem to have a very strong signal and is not (last time i checked) compatible with DD-WRT.
Hey there!
my wifi connection seems to be very bad, but I don't know if its normal :-/
When I'm up to 1m-2m next to my router, i have full connection (4 bars) after that only 3 bars. In my kitchen i have only 1 bar (~10 meters, 2 Firesafety doors).
A friend with an Sgs2 has 3 bars in my kitchen, same network.
Is it broken or a general Prime issue that can't be fixxed?
Bluetooth is turned off.
Co0n said:
Hey there!
my wifi connection seems to be very bad, but I don't know if its normal :-/
When I'm up to 1m-2m next to my router, i have full connection (4 bars) after that only 3 bars. In my kitchen i have only 1 bar (~10 meters, 2 Firesafety doors).
A friend with an Sgs2 has 3 bars in my kitchen, same network.
Is it broken or a general Prime issue that can't be fixxed?
Bluetooth is turned off.
Click to expand...
Click to collapse
I have had similar results with mine. The device just seems to have bad wifi connectivity :/
Pretty sure I'm returning mine.
Here's a video comparing it to the original Transformer's wifi connectivity with similar results.
http://www.youtube.com/watch?v=nzCZc3pjtrA
Nothing can be done to fix the WiFi issues, it comes down to a bad design. The outer case is causing the interference. Most people are just dealing with it because it still works its, just that the data speeds you get over WiFi are inconsistent. In my own testing , Usually once I am 10 ft or more away from my router my data speed drops from 25 megs down to 2 or 3 with occasional bursts. I do stay connected the time all around the house, its just that data speed are affected by the interference. I did get some improvement after switching my router to use wireless n over ch 1. Hope that helps
evegas316 said:
Nothing can be done to fix the WiFi issues, it comes down to a bad design. The outer case is causing the interference. Most people are just dealing with it because it still works its, just that the data speeds you get over WiFi are inconsistent. In my own testing , Usually once I am 10 ft or more away from my router my data speed drops from 25 megs down to 2 or 3 with occasional bursts. I do stay connected the time all around the house, its just that data speed are affected by the interference. I did get some improvement after switching my router to use wireless n over ch 1. Hope that helps
Click to expand...
Click to collapse
I got some different info from Asus today. I too have similar wireless problems, but it seems that not every Prime does.
I got call from Asus today, and they asked me to return my Prime so they could take a look at the WiFi problems I was having. (I had written a couple of emails to folks at Asus.) Apparently some Primes have problems with "WiFi cards".
Ride525 said:
I got some different info from Asus today. I too have similar wireless problems, but it seems that not every Prime does.
I got call from Asus today, and they asked me to return my Prime so they could take a look at the WiFi problems I was having. (I had written a couple of emails to folks at Asus.) Apparently some Primes have problems with "WiFi cards".
Click to expand...
Click to collapse
WOW, that's some news. I will return mine and see if a new one is any better, I personally think that the symptoms are exactly what you should be experiencing based on the interference the case is causing.
thanks for the info.
Just received my TFP today. I get pretty much the same results with my phone as I do with the TFP. Also, I had just returned the Samsing Galaxy Tab but my results are pretty close to what I experienced with that as well.
I'm only basing my results using speedtest.net. Seemed like a pretty good tool for me to determine whether or not I'd be satisfied with the speed of the TFP. I did my tests in 3 different locations in my home...one just above my router which is in my basement the floor below (about 6 feet away) - 14mb...one in my bedroom which has a brick wall in the way (about 20 feet away) - 5mb...and one in my bathroom (30 feet away) - 4mb. Not too sure what type of speeds I should expect other than what my other devices get. I`m using a wireless G router at the moment but still have to set up my wireless N router soon..a Linksys E4200.
Upload speeds were all at the 1mb mark regardless of the location..I`m capped at 1mb down by my ISP.
One thing to note, I could care less about the number of bars on the wifi icon...I care about real world results.
Just my two cents...
senatorxmg said:
Just received my TFP today. I get pretty much the same results with my phone as I do with the TFP. Also, I had just returned the Samsing Galaxy Tab but my results are pretty close to what I experienced with that as well.
I'm only basing my results using speedtest.net. Seemed like a pretty good tool for me to determine whether or not I'd be satisfied with the speed of the TFP. I did my tests in 3 different locations in my home...one just above my router which is in my basement the floor below (about 6 feet away) - 14mb...one in my bedroom which has a brick wall in the way (about 20 feet away) - 5mb...and one in my bathroom (30 feet away) - 4mb. Not too sure what type of speeds I should expect other than what my other devices get. I`m using a wireless G router at the moment but still have to set up my wireless N router soon..a Linksys E4200.
Upload speeds were all at the 1mb mark regardless of the location..I`m capped at 1mb down by my ISP.
One thing to note, I could care less about the number of bars on the wifi icon...I care about real world results.
Just my two cents...
Click to expand...
Click to collapse
Check to see what channel your router is set on. TPFs seem to like G band routers set on a low frequency..... your speeds dont seem that good try channel 1
That change made a big difference for me hope it helps
Sent from my Transformer Prime TF201 using xda premium
ilostmypistons said:
Check to see what channel your router is set on. TPFs seem to like G band routers set on a low frequency..... your speeds dont seem that good try channel 1
That change made a big difference for me hope it helps
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
I defintely don't have the best set up in my house right now for wifi...when directly connected I can get around 25mbs down from my PC which is the reported speeds form my ISP...when using wifi, I seem to be capped to 15mbs regardless of the device.
I was waiting to switch routers to see what my new E4200 does. Will post those results once I make the change. For now, 14mbs down seems pretty decent to me considering all my wireless devices (PC included) get the same speeds.
Is there any mod or fix or even any news at all on how to get wifi roaming working on the s3?
For anyone who doesn't know - if you have multiple routers/access points then when they overlap they do not transition correctly. You have to disconnect and reconnect to get onto the most appropriate router.
I have a router upstairs in the back of the house and downstairs at the front so I can get coverage in the garden etc... if I'm downstairs and move upstairs it'll hang onto the signal from downstairs even if low when the signal from the other router is much better. you have to disconnect and reconnect to get a better signal.
It's the only really annoying thing about this phone!
Edit spoke to samsung uk technical and they said they are aware and it should be fixed in the next firmware but tbh I think they were just bull****ing me.
nonumb said:
Is there any mod or fix or even any news at all on how to get wifi roaming working on the s3?
For anyone who doesn't know - if you have multiple routers/access points then when they overlap they do not transition correctly. You have to disconnect and reconnect to get onto the most appropriate router.
I have a router upstairs in the back of the house and downstairs at the front so I can get coverage in the garden etc... if I'm downstairs and move upstairs it'll hang onto the signal from downstairs even if low when the signal from the other router is much better. you have to disconnect and reconnect to get a better signal.
It's the only really annoying thing about this phone!
Edit spoke to samsung uk technical and they said they are aware and it should be fixed in the next firmware but tbh I think they were just bull****ing me.
Click to expand...
Click to collapse
I got the same problem. I got my S3 some weeks ago. All worked fine (or I did not realized the problem). But since the official Jelly Bean update I am also stuck in this problem at work. In our office there are several access points and as along as I stay connected to one of them all is fine. When I leave my desk and fetch a coffee at the meeting point, the S3 should switch to another AP.....So, staying at the meeting point with the coffee but no WiFi... After switching the WiFi off and on, it works again. Coming back to my desktop, I have to switch WiFi off and on again....really anoying bug....
Any solutions? Or maybe Custom ROMS?
Thanks
MausFan
Had my One X+ for about 6 days now. Noticed that in parts of my home, had network connection issues where I never had them with any other devices. Dowloaded Wi-Fi Analyzer and SpeedTest. Downloaded SpeedTest on my old iPhone 4. And I confirmed that my phone has many more issues connecting in parts of the home than the iPhone. It's VERY erratic. You can put it on the counter 6 inches below where you were holding it with your hand, and wala, better signal. Pick it up and signal goes to crap. It's mainly with the 5.6ghz signal but 2.4 is effected to. Enabling / Disabling the Wi-Fi Performance Enhancement setting in Setting > Wi-Fi > Settings makes no difference that I can see and I compared it on and off several times using Wi-Fi Analyzer. This may be a dealbreaker for me on this phone. Maybe have to exchange it for an S3.
At times it loses connection briefly, then when it re-connects, signal is much better but it's not consistent. When running Speedtest on iPhone gauge usually goes up fairly smoothly and stays there (not always). On One X+ gauge gets "stuck" a lot more often and/or goes down.
I run an ASUS RT-56U router with latest firmware. Works excellent. It has my same network SSID bound to both 2.4 and 5.6Ghz channels. It's almost as if the One X+ has trouble dealing with a drop in the 5.6 and seamlessly moving everything to only 2.4? I actually tried to lock the phone to 2.4 or 5.6 in settings, frequency. It went crazy, both settings, it can't connecting and disconnecting.
Wondering if it is a hardware fault that was found in original One X that may have not been fixed?
http://www.google.com/search?q=htc+...c+one+x++wifi+signal&sourceid=chrome&ie=UTF-8
jazee said:
Had my One X+ for about 6 days now. Noticed that in parts of my home, had network connection issues where I never had them with any other devices. Dowloaded Wi-Fi Analyzer and SpeedTest. Downloaded SpeedTest on my old iPhone 4. And I confirmed that my phone has many more issues connecting in parts of the home than the iPhone. It's VERY erratic. You can put it on the counter 6 inches below where you were holding it with your hand, and wala, better signal. Pick it up and signal goes to crap. It's mainly with the 5.6ghz signal but 2.4 is effected to. Enabling / Disabling the Wi-Fi Performance Enhancement setting in Setting > Wi-Fi > Settings makes no difference that I can see and I compared it on and off several times using Wi-Fi Analyzer. This may be a dealbreaker for me on this phone. Maybe have to exchange it for an S3.
At times it loses connection briefly, then when it re-connects, signal is much better but it's not consistent. When running Speedtest on iPhone gauge usually goes up fairly smoothly and stays there (not always). On One X+ gauge gets "stuck" a lot more often and/or goes down.
I run an ASUS RT-56U router with latest firmware. Works excellent. It has my same network SSID bound to both 2.4 and 5.6Ghz channels. It's almost as if the One X+ has trouble dealing with a drop in the 5.6 and seamlessly moving everything to only 2.4? I actually tried to lock the phone to 2.4 or 5.6 in settings, frequency. It went crazy, both settings, it can't connecting and disconnecting.
Wondering if it is a hardware fault that was found in original One X that may have not been fixed?
http://www.google.com/search?q=htc+...c+one+x++wifi+signal&sourceid=chrome&ie=UTF-8
Click to expand...
Click to collapse
If u got a problem with WiFi in certain areas of Your HOME i dont think its hardware problem. If u have a hardware problem Your WiFi couldnt recive more than "dot" signal even near router. Its because hardware issue was about antennas of WiFi (they were f****) To test hardware issue on HTC ONE X after squeze certain area of phone (antennas connected) signal growed up after release signal went down...
Looks like my hunch may be correct in that it has something to do with the phone switching between the 2.4Ghz and 5.6Ghz bands. 2.4Ghz has much better range. But in the wi-fi settings it is set to Auto frequency. What appears to be happening is that the phone prefers 5.6 but when it loses it, it switched to 2.4. I have a "dual band" N router so the same SSID is bound to both frequencies. I think this improves bandwidth for devices that communicate on both at same time (or is that not possible?) But I can't seem to get it to work if I change the frequency setting to anything but Auto. It won't authenticate when not on Auto! Bug?
Related One X Thread here:
http://forum.xda-developers.com/showthread.php?t=1730383
I've been struggling with WiFi issues on my phone as well. Whether the phone is set to 2.4GHz, 5GHz or Auto, the connectivity is spotty at best.
With other devices in the house including my old Inspire 4g, a Kindle Fire and an iPhone I can get full reception but only 1 bar on the One X+ in spots. I have noticed that holding the phone upright in poor reception areas brings the connectivity up a bar or two usually but that's not optimal for usage... Same thing happened at the girlfriend's family's house yesterday and my connectivity was also progressively more spotty at work in the past week since getting the phone.
The screwy thing is it seems completely intermittent. It'll be fine for a few hours then suddenly the connectivity goes to crap. I'm pondering exchanging the phone for another just to see if the issues persist.
I spent much of Thanksgiving (sadly) testing the WiFi on this phone using WiFi Analyzer and speedtest at locations all over my house. I compared results with an iPhone 3GS Iphone 4 and Samsung Series 6 notebook. The One X (+) was terrible. At times it performed well but in the exact same location, the next time it would perform dismally. Very unpredictable and erratic and I found out why!
** THERE IS A 20+ dbm DROP IN SIGNAL WHEN HOLDING THE PHONE IN THE PALM OF YOUR HAND! **
Now this may be common with a lot of phones, I don't know. But, the signal strength on this phone is already not what I would describe as "Best in Class" so this drop in many areas where the signal is moderately low to very low, holding the phone in the palm usually makes a difference as to if you have a usable connection or not!
I have a highly respected ASUS RT-56U router and made sure I had the latest firmware installed, but as I said, even the iPhone 3GS had more consistent, better, even results compared to this phone in many low signal areas when I held the One X in my hand. So it's not the router, it's the device.
Next step is to try to determine if it is this one phone, the One X+ AT&T model, and the One X AT&T model, or all One X models, including International? I will head to the store to see if they will let me run the test on another phone. I'm praying it is this particular phone but my gut tells me it is probably an issue in the design of the phone. I really like this phone but may have to go for the Samsung Galaxy SIII instead as this wifi issue is BAD, and unacceptable. Would get a Nexus 4 but I need more than 16GB of memory!!!!!
I shot a video about this showing the Wifi Analyzer running:
http://www.youtube.com/watch?v=8IUkbnj5pY0
Well, this morning I did similar testing and am seeing a 20-25 dBm drop whenever I pick the phone up...
Have you had a chance to check with your local AT&T store about testing other One X+ phones?
Sent from my HTC One X+ using xda app-developers app
tier~ said:
Well, this morning I did similar testing and am seeing a 20-25 dBm drop whenever I pick the phone up...
Have you had a chance to check with your local AT&T store about testing other One X+ phones?
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
It would seem pointless now, since you are having the same issue, it seems to be an issue with the any One X+ (and I would bet also any One X). Maybe there's always a drop on any phone (iPhone there's no analyzer to show you signal). But this large 20-25 dBm drop make a difference between fast/normal browsing and slow/no browsing on the Net when sitting in many areas of my house. I would expect using it at other locations (on trips, etc.) it will drive me nuts. I do A LOT of browsing, use the phone like a mini tablet. So fast WiFi connectivity is paramount! I get better 4G LTE range/speeds than wifi in those areas of my house, but don't have unlimited data!
Sounds pretty simple, either u need a better router or u have a bunk phone. I have WiFi all over my house, my parents house, my work, all with zero issues and all obviously different routers. I'd maybe try another device. You have 14 days in the state's no questions asked for a new phone exchange.
It's not router. I went to AT&T store. Rep had S3. He loaded Wifi analyzer. We monitored same wifi network next shop down. HTC, signal dropped almost 20 dBM when you put it in your palm. S3, not change or 5 dBm at most. Loaded WiFi analyzer on X+ on display, but palm around it best I could around the display mount, big signal drop.
I have a large home. The thing is, no other devices have issues. What I suspect is with my home, certain areas push the HTC One X+ to its limit as far as wifi range. Most users don't notice "issues" as they don't lose a connection. And I didn't lose connection either, or rarely, just got really slow. You have to walk all around and look at WiFi Analyzer and compare holding fold to setting phone on table. Then also compare Speedtest.net app results. With S3 and notebook computer I'm getting 20mbit speeds in most areas, difficult areas, still has a consistent 6-8mbit speed. HTC One X+ those problem areas, 1mbit speeds if lucky or loss of connection.
Since nothing is changing in the test environment besides the device, the HTC clearly has poor wifi reception *RELATIVE* to other devices when held in palm of your hand. I found though you can get around this if you hold lower half of phone no issues and if you turn phone on its side, not as bad of a drop either.
I made it up to the AT&T store yesterday afternoon just to compare to another HOX+. Same thing was happening with the floor model of the phone. The manager went ahead and replaced my phone with a new one regardless just to cover our bases but like you said jazee, it does appear to be the radio location in the phone causing the issue. Just have to be conscientious of how I hold the phone.
To compensate I cranked up the TX power on my router a little bit which has helped. I run dd-wrt on it though so I have that option. Not sure what your firmware gives you access to in your Asus router. I have heard Padavan's custom firmware is a good option if you want to do more than what the stock firmware gives you access to.
jazee said:
I spent much of Thanksgiving (sadly) testing the WiFi on this phone using WiFi Analyzer and speedtest at locations all over my house. I compared results with an iPhone 3GS Iphone 4 and Samsung Series 6 notebook. The One X (+) was terrible. At times it performed well but in the exact same location, the next time it would perform dismally. Very unpredictable and erratic and I found out why!
** THERE IS A 20+ dbm DROP IN SIGNAL WHEN HOLDING THE PHONE IN THE PALM OF YOUR HAND! **
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Click to collapse
I get a similar drop, but more along the lines of 10 dbm.
Try keepalive from playstore
Sent from my HTC One X+ using Tapatalk 2
Same WiFi issue
I'm having the same issue as jazee (OP). I browse on my WiFi and then when I click on a link, I just hold the phone in my fingertips (not palm) and the signal jumps up and page loads.
Assuming olorolo's on to something here and there is an app to fix it... I'm heading to the play store to see what I can find like "Keepalive" as recommended. This is my first foray into Android though, so I can't help but wonder if you guys are already ahead of me. Any luck yet fellas?
Yes if you hold phone below volume rocker, or sideways, or even in palm with right instead of left hand, you can mostly mitigate the signal drop.
I'm happier on S3 except having to go back to ICS 4.0.4 and wait for JB 4.1. No wifi issues, much better battery usage, and no could pegged at times by Beats trying to scan my 2800 mp3 files in the background for some reason. Could tell as HTC gets HOT and then battery plummets. Brand new phone. Maybe some issues to work out?
Oh and I love having 2GB Ram for multitasking better. Would have hot S3 initially if I realized US ver had 2GB ram like new Nexus 4.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Looks like a case helps
jazee said:
Yes if you hold phone below volume rocker, or sideways, or even in palm with right instead of left hand, you can mostly mitigate the signal drop.
I'm happier on S3 except having to go back to ICS 4.0.4 and wait for JB 4.1. No wifi issues, much better battery usage, and no could pegged at times by Beats trying to scan my 2800 mp3 files in the background for some reason. Could tell as HTC gets HOT and then battery plummets. Brand new phone. Maybe some issues to work out?
Oh and I love having 2GB Ram for multitasking better. Would have hot S3 initially if I realized US ver had 2GB ram like new Nexus 4.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I just so happened to have got my case in the mail today -- Ballistic SG -- and with it the WiFi drop is much less (more like 10dBm). I kept scanning with WiFi Analytics and no matter how I held it in my hands, I could never reproduce the -80dBm I was getting, no case, in the palm of my hand in the exact same spot.
For what it's worth anyway, it seems like the half centimeter of case is helping. I never would have noticed if I bought the case on day 1.
Sigh...thinking my phone may be broken or something.
When I'm in my room I get full signal (Linksys EA4500 Wireless-N router) but if I step into the kitchen which is like 10 feet away (and it's open air/no doors between my room and kitchen) I will either completely lose signal or it will switch between cell signal and Wi-Fi.
There is NO way it's my router as many other devices in my home work perfectly fine and my router is bad ass. So what's going on with my DNA? Something doesn't seem right at all. Plus I've noticed even my cell signal will sometimes just shut down (an "X" next to the bars) for like 5 minutes at a time. I'm using it with Straight Talk through AT&T so I don't know if that's the issue but it's dropping signal in places that my last phone worked perfectly.
Just odd connectivity. Anyone else having issues with their Wi-Fi at all? Thanks!