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Help!! Need a replacement screen for my BA anybody have a spare or know where to get a replacement screen for a reasonable price.Not sure how I broke it but there is a crack down the center of the screen and now it w'ont work.
I am really sorry for you. I cracked my iPAQ screen a while ago and found a replacement at ipaqrepair.co.uk....but I guess they are only for iPAQs
I know how you must feel
Thanks will check it out anyway and yes totally gutted I use the BA for everything like having my right arm cut off ,
Have noticed that it is only the glass that is cracked it is not bleeding at all and i think that the digitizer is only mlfunctioning because of the crack is it possible just to replace the glass panel and not the lcd display?
Try calling HTC Europe at 08712-23-0217. Leave a message and they will call you back in a day time. Just tell them your problem and see how much would they charge for it. I've got my under warranty HTC Charmer to them TWICE for some speaker/motherboard problem, and so far so good. Their service is better than I expect from a Taiwan company.
andytl said:
Have noticed that it is only the glass that is cracked it is not bleeding at all and i think that the digitizer is only mlfunctioning because of the crack is it possible just to replace the glass panel and not the lcd display?
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Yes it is, there are 2 distinct types of digitiser though, the sony and the toppolly one. There is another poster selling just a digitiser, I went into more detail in that thread. HTCEurope a: won't repair and XDA IIs and b: won't swop just the digitiser, they swop the entire LCM assembly.
Richard
Just been quoted £125 to repair the screen by a company called Apex, trouble is the phone only cost me £150 in my book thats beyond econmical repair if it was a car it would be a write off.I think it will have to be an insurance job (get a free one with bank account) unless someone comes up with a reasonable price on a used one.
andytl said:
Just been quoted £125 to repair the screen by a company called Apex, trouble is the phone only cost me £150 in my book thats beyond econmical repair if it was a car it would be a write off.I think it will have to be an insurance job (get a free one with bank account) unless someone comes up with a reasonable price on a used one.
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IIRC the other poster wanted €40 for his sony digitiser....
Richard
Cheers Richard must have missed that in his post will take a look dont know which one is in mine dont want to open up the case just yet want to wait and see what the insurance comes up with.Any way just bought a wizard brand new on ebay for £200 hope I have more luck with that
andytl said:
Cheers Richard must have missed that in his post will take a look dont know which one is in mine dont want to open up the case just yet want to wait and see what the insurance comes up with.Any way just bought a wizard brand new on ebay for £200 hope I have more luck with that
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The sony one he has can be 'widenend' to fit any LCD so it doesn't matter what's in your phone - just remove the warranty seal completley - the odds are they won't repair your handset they'd just replace anyway if you claim on insurance as they would have to use new parts - no trawling ebay for them to fix your phone....
Richard
Well guys sent my BA off to the insurance company and had a phone call today said they could not repair or replace it, and then THEY DESTROYED MY PHONE and then they said they can give me a cash settlement or the choice of Nokia n91 or the n90 what do you guys think, what should I go for? and more to the point how much would the cash settlement be as you can no longer get the blue angel anymore new that is.
Anybody been in this situation would not mind the n91 but it is not satnav capable at the moment and I need this capability.
Check the prices on somewhere like expansys, get the more expensive, flog it on ebay, buy a 2nd hand blueangel.
I sold a boxed MDA III for just £100 on there the other week :-(
PM me and I might be able to help if you need it sourcing one.
Can't fix it my @$$.....muppets.
They should not have destroyed your phone and infomed you after the event IMO.
EDIT - IIRC expansys do still have the [email protected] £600. Ask them for a cheque!!!!!... :twisted:
Richard
Yes was surprised they did not ask me first but oh well still have the mini s just like having the bigger screen for sat nav loooking t expansys think your right I'll go for the money.
Update insurance have coughed up £450 not bad considering I only got it for £150 :lol: :lol:
Hi.
Where can I buy a replacement LCD for HTC Herald? Is it difficult to replace it myself?
The best place to purchase a screen would be straight from china. If you want I can contact my link in china for the price of an lcd, or you can try and find one on e-Bay. I've done quite a few lcd and housing replacements for Pocket Pc devices and I suggest that you dont do it unless you know what you are doing. One of my friends even took his device to a real technician and he still messed it up. My suggestion would be to find a certified technician and make sure that they offer a warranty service for 3-6 months after the servicing.
EDIT: you must find the HTC model number of the LCD, and use that to search. Even though its the same size as the wizards, the flex cable might be in a different position. Also I think it would be quite hard to change without a corresponding service manual. My LCD was replaced also, but at the time it was still under international warranty, so I decided to send it in to HTC. HTC also modded my phone by adding an extra plate in between the slide out keyboard and the screen, has made the slide out more sturdy.
neptune said:
The best place to purchase a screen would be straight from china. If you want I can contact my link in china for the price of an lcd, or you can try and find one on e-Bay. I've done quite a few lcd and housing replacements for Pocket Pc devices and I suggest that you dont do it unless you know what you are doing. One of my friends even took his device to a real technician and he still messed it up. My suggestion would be to find a certified technician and make sure that they offer a warranty service for 3-6 months after the servicing.
EDIT: you must find the HTC model number of the LCD, and use that to search. Even though its the same size as the wizards, the flex cable might be in a different position. Also I think it would be quite hard to change without a corresponding service manual. My LCD was replaced also, but at the time it was still under international warranty, so I decided to send it in to HTC. HTC also modded my phone by adding an extra plate in between the slide out keyboard and the screen, has made the slide out more sturdy.
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Do you have a link for a china webshop where they have it?
I will contact them when I get home and get them to send an English link to their website. In the meantime try to find a service manual for the Herald.
I don't mean to advertise, but I got my LCD from here when I cracked mine.
http://cnn.cn/shop/p4350dopod-c858-screen-p-1705.html
$60 for a perfect OEM screen with touch sensor is a DAMN fine deal, and they were pretty much the only site I could find under a hundred bucks.
orochidp said:
I don't mean to advertise, but I got my LCD from here when I cracked mine.
http://cnn.cn/shop/p4350dopod-c858-screen-p-1705.html
$60 for a perfect OEM screen with touch sensor is a DAMN fine deal, and they were pretty much the only site I could find under a hundred bucks.
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That's a damn nice site! too bad I would not risk repairing it myself, and going to a technical repair guy with your own stuff is not an option lol
i got a replacement screen from CNN.CN via fedex and it arrived in 3 days. fitted it myself, as i have replaced several phone housings in the past. it can be a bit of a mission, took me 2 hours with rest breaks and no rushing.
as long as your patient and methodical, it can be done yourself.
batesie said:
i got a replacement screen from CNN.CN via fedex and it arrived in 3 days. fitted it myself, as i have replaced several phone housings in the past. it can be a bit of a mission, took me 2 hours with rest breaks and no rushing.
as long as your patient and methodical, it can be done yourself.
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Sadly they don't seem to carry them anymore. They have P4350 housing but no LCD's. I am in need of both. Just broke my phone today.
Hey Kennyidaho,
I don`t know if you have repaired your device yet but this is what i`f found on EBAY http://search.ebay.com/search/searc...action=compare&copagenum=1&coentrypage=search copy and past this at the top.
Hoop it helps.
Replacement LCDs and housing for the Herald can also be found here:
http://www.phoneystore.com
Replacement WING LCD
you can get the replacement WING LCD for $55 at www.blackberry8100parts.com USA Based
and the service manuals are here
http://michael-channon.spaces.live.com/
my digitizer broke last night. i been chatting with a few reps, calls, in store, they wont do it. wtf. i pay $8 a month for no damn reason. that physical damage they should be able to cover it without that freaking 100 deductible for replacement i need it repaired not replaced at this moment i am willing to resign my contract with them so freaking frustrated
Gillw202 said:
my digitizer broke last night. i been chatting with a few reps, calls, in store, they wont do it. wtf. i pay $8 a month for no damn reason. that physical damage they should be able to cover it without that freaking 100 deductible for replacement i need it repaired not replaced at this moment i am willing to resign my contract with them so freaking frustrated
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Tough luck, unfortunately. I remember I had to get a PSP for sister's birthday. It was in 2 weeks. She opens the box and screen is cracked. The weird part is, the casing is perfect, but the LCD itself is cracked. I go back to Best Buy, and there's nothing they can do, since the thing left the store and 2 weeks passed. I had to buy another one.
Think about it yourself. If you were Sprint, would you think that screen miraculously just broke, or the person in front of you simply trying to avoid paying a deductible?
It's a crappy deal, but it happens.
I'd be pissed
Sent from my PG86100 using XDA App
yeah, i'd keep complaining
How does the $8 insurance NOT cover this?
Take it to another Sprint store.
That's complete BS that they wouldn't replace it.
Gillw202 said:
my digitizer broke last night. i been chatting with a few reps, calls, in store, they wont do it. wtf. i pay $8 a month for no damn reason. that physical damage they should be able to cover it without that freaking 100 deductible for replacement i need it repaired not replaced at this moment i am willing to resign my contract with them so freaking frustrated
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how did it break?
oohaylima said:
How does the $8 insurance NOT cover this?
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The $8 insurance does cover this, he does not want to pay Asurion the $100 deductible to have it replaced. The OP does not want to give up his phone for a replacement and pay the deductible of insurance. Instead he wants a service center, if thats actually where he is going to, and not just a regular store front, to fix it for him.
Service centers (in store) have the ability to fix stuff, and generally they do repairs on stuff that is warrantied thru the manufacturer. Key word is Warranty, ie manufacturers defect.
PHYSICAL Damage, ie broken glass, lcd, water damage, are not covered by this and must be dealt with thru insurance provided by Asurioun.
Bottom line is if the screen is broken in the wireless industry thats considered Physical Damage and not covered by any warranty. Not covered by any instore repair or exchange.
This is coverd thru the insurance agency via replacement thru the mail and a deductible.
---------- Post added at 09:47 AM ---------- Previous post was at 09:42 AM ----------
Gillw202 said:
my digitizer broke last night. i been chatting with a few reps, calls, in store, they wont do it. wtf. i pay $8 a month for no damn reason. that physical damage they should be able to cover it without that freaking 100 deductible for replacement i need it repaired not replaced at this moment i am willing to resign my contract with them so freaking frustrated
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Actually let me get some clarification.
The digitizer is the unseen part of the Glass that responds to touch.
Is the Glass broken or intact?
If the glass is intact, and your device is not responsive to touch, and has no liquid or physical damge then yes the service center should repair/replace that device in house.
If the GLASS is broken, that then suggests physical damage. Regardless of the digitizer working or not, if the glass is broken they arent obligated to fix it. That now falls under Physical Damage / Customer abuse, voids all warranty, and is up to you to use Asurion / File the insurance claim, pay a deductible and get a replacement.
thats crazy that its broken... Had a similar problem on my OG EVO, however Asurion upgraded me to the 3D, so the 100$ deductable was worth it (for me)...
I wonder if you paying a repair center to fix it, would be less than 100$?
Yeah, it's pretty universal for every carrier (I'm actually a tech in a Sprint service center right now, but I've worked for others).
If it stops working but there's no actual damage to it (cracks, liquid, etc) it's considered a failure. With Sprint specifically, if you have the $4 or $8 plan it's a free replacement or repair. If you don't, it's $35 or you can go through the manufacturer if it's still under their warranty. Other carriers will usually have a replacement through the mail program. With those, if you send them back a phone that's been damaged as opposed to failed, they'll ship it back and bill you the full price of the replacement.
If the phone's been damaged (or lost) that's a different story. As far as I know, every carrier uses Asurion, and that's a $50 or $100 deductible depending on the phone. The analogy would be car insurance - if your car breaks when it's under the warranty, they fix it free. If you crash your car, you pay a deductible to get it fixed.
Since screens don't ordinarily crack on their own, that's considered user damage and you have to pay for it.
And incidentally, if it had failed but not been damaged, they would have still had to order you a refurbished replacement (for free) since Sprint isn't shipping out digitizers.
Stuff like this sucks I have a 2 week old $1100 Toshiba laptop that the main board took a dump and the lcd and no one will do anything about it. It's one big brick
Sent from my PG86100 using XDA App
bryce850 said:
Stuff like this sucks I have a 2 week old $1100 Toshiba laptop that the main board took a dump and the lcd and no one will do anything about it. It's one big brick
Sent from my PG86100 using XDA App
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You might be able to find you mb online for a cheap price along with your lcd. The mother board and screen are easily replaced with the correct tools, patience,and a little nerve. I've done a few myself and the process isn't that time consuming either. If you can track down the parts for the right price I'd say give it a shot if your up to it. If not you can always sell the processor, ram and hd for parts or keep them as a backup. Just a thought and sorry for your loss. I had a laptop mb crash on me so I know its a frustrating ordeal.
Locked & Loaded
""shooter on Deck""
Don't listen to them, one time i broke the screen on my palm pixi(old phone which i had insurance on), went to the sprint store nearest to me they no can do, so i went to the one a little further away and they replaced it... it really depends on who you talk to.
Sometimes key thing is the way u talk. I find it they been stressed with the *****ing of other people. Be nice ask how is your day etc. Sometimes it works and they will go ahead and help as much they can. I have people try their hardest to help long after I given up.
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My digitizer was malfunctioning and they replaced the screen. The glass was intact but wan't responsive most of the time. I didn't have to pay a dime. If you broke the screen, your probably out of luck and will have to pay the deductable to get it replaced. Or you can purchase a new screen and replace it yourself. I'm not sure if it's all you would need but they sell them on Amazon. I haven't posted enough here to give you the link.
I will agree it depends on the Sprint repair store you go to. The one right by me has an evo with a shattered screen, and the sign says "We can fix this". They are a corporate sprint store, and have always been really good with customer service.
yea the sprint store around here will fix it also but it cost 75 bucks to get it fixed just pay it u broke the screen thats what insurance is for you pay 100 dollar deductable so u dont have to pay 600 for a new phone call them tell them you lost it and then u will get to keep the old one and im sure you can find someone on craigslist that will give ya a little cash for the broken one prolly fix it themselves and flash to cricket
As mentioned, it depends on what store you go through and how you talk to people. I took my OG Evo to the Sprint service store because a piece of the case just broke for no reason and had them look at it, they took it back and put a new housing on it and told me that they are not suppose to repair physically damaged phones but they did me a favor.
If you don't want to pay $100 then get a Digitizer from ebay, a tool kit and do it yourself. You would be amazed what you can do on your own and save a buck.
erick1499 said:
Don't listen to them, one time i broke the screen on my palm pixi(old phone which i had insurance on), went to the sprint store nearest to me they no can do, so i went to the one a little further away and they replaced it... it really depends on who you talk to.
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This is very true with sprint. I have insurance and been in multiple stores for different issues. Once u find a certain store that does things the way u like, stick to that store. I have had probably 6 or 7 devices replaced(some of them the same model) and 2 upgrades done without ever paying a deductible. Some stores wouldn't do anything some would tell me I have to file with assuron, this tore looks at what I bring in and if is hardware problem takes care of me no questions asked. Hopefully they never change.
If ur ever trying to dispute something over the phone and someone isn't telling u what u want to hear, hang up and call back u will probably get another call center with different beliefs. I've had people knock 75 dollars off bills for some bs the kids did right after other people tell me there is absolutely nothing that can be done
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Not sure what you mean by 'broke"? The glass is broke, or it doesn't work properly broke? Yes if the glass is broken that they say they wont replace it. If it doesn't work properly then that is covered under your 1 year warranty by HTC.
Now if the glass is broke how do you expect them no believe that you didn't drop it? How many people do think show up/call with broken screens and say it just broke? Now with that said I have seen them break on airplanes.
Use your insurance or go to a store and be really nice.
My wife's Rezzie has a cracked screen. Nothing seems to have caused it. All was fine when she put it on the counter. An hour later, it's got cracks running all across it. The digitizer still works. It doesn't appear that any shards have worked loose.
A quick check on eBay shows that used Rezounds are going for around $200. That's not a great deal, since we've got a discounted upgrade available at VZW (though we'd have to extend our contract -- yuk). The phone is off warranty and doesn't have insurance on it any more.
There's an excellent repair place near where we live that can do the work in an hour, but they charge about $175. The parts seem to be available on Amazon for about $30-$50. However, the quality and results for DIY repairs appears to be somewhat mixed, and the process looks to be a bit involved.
So -- do we leave the phone as-is? Try and repair it ourselves? Send it in for repair? Buy a used one? Buy something else? Interested in y'all's thoughts.
Personally, and I say personally cuz I'm good with detail and following instructions, I'd say try to fix it your self if you mess up your out like fifty bucks and have to get a new phone anyways.. but that's just me I just ordered a LCD, digitizer, and tools off eBay for my incredible gonna give it a try my self in few days.
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jldeitch said:
My wife's Rezzie has a cracked screen. Nothing seems to have caused it. All was fine when she put it on the counter. An hour later, it's got cracks running all across it. The digitizer still works. It doesn't appear that any shards have worked loose.
A quick check on eBay shows that used Rezounds are going for around $200. That's not a great deal, since we've got a discounted upgrade available at VZW (though we'd have to extend our contract -- yuk). The phone is off warranty and doesn't have insurance on it any more.
There's an excellent repair place near where we live that can do the work in an hour, but they charge about $175. The parts seem to be available on Amazon for about $30-$50. However, the quality and results for DIY repairs appears to be somewhat mixed, and the process looks to be a bit involved.
So -- do we leave the phone as-is? Try and repair it ourselves? Send it in for repair? Buy a used one? Buy something else? Interested in y'all's thoughts.
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I got my replacement glass/digitizer for $20.
Just be careful to document all your steps if you do it yourself, as I forgot to put the pieces for the capacitive lights back in.
My gf damaged her Z2 this week, she got drunk after getting more bad news about her recent MS diagnosis (which in turn is worse as she has MS). I had to go fetch her and by the time I found her she had dropped her phone multiple times, so its pretty damaged on the outsiide. The back is smashed, a port cover is missing and the edges are worn. Obviously this wont be covered by warranty, I wondered if anyone had ideas of repair costs. At a minimum back replaced and port cover replaced. I am not sure if the front is chipped, it felt like it might be but could also just be the protector, so also how much for the whole thing?.
Im just looking for an idea at the costs for these, I know there is a chance nobody here will know but thought id ask just in case. We cant afford it right now for certain so there is no point sending it in to get a quote we know we cant pay, to then pay money we cant really afford to waste right know just to get it back.
Sad to hear! All the best to your gf.
Which country are you from? In Germany you get such covers for a couple of Euros and can replace it by your own.
As for the back you can find private repair services from 30 Euros on, I heard charging one authorized service partner about 100 Euros up to 250 Euros at the official Sony partner. But as long as it's just cosmetic it should be possible at a reasonable price.