Please help ::: Issue with USB/Vlingo/ post software update ... seeking help - Galaxy S II Q&A, Help & Troubleshooting

Hello All,
I ran into a couple of issues suddenly after I "OK"ed one of the updates.
Since then, I started having issues with the USB charging and USB Mass Storage and not to mention the "Vlingo" app.
=================================
Phone : Samsung Galaxy S II (GT - I9100G)
Operating System : ICS - 4.0.4
Kernel : 3.0.8-1074650
Build Number : IMM76D.XXLPZ
=================================
Let me explain the issue and what is the status so far :
Issue 1)
-- I believe, I just said "OK" to the update when I was using another app and this [OK Cancel] box popped up for a software update
-- The phone was working fine and was being detected by the PC whenever I used to plug-in with USB cable.
-- Noticed that the phone was not getting charged (no beep and the battery charging symbol) and also not getting detected on the PC
-- Tried enabling USB storage too. Did not help
I installed one more 40.75 Mb Android update and the charging issue resolved. The phone then did display the symbol of it getting charged when plugged in, but no beep.
Issue 2)
-- After installing the 40.75 Mb update, the Vlingo app started misbehaving.
-- Whenever I plug-in the phone to PC using USB cable, Vlingo keeps popping up and it thinks it is in "Drive Mode"
-- Some threads suggested installing 'Go Launcher' to uninstall the app. I did not do that.
Issue 3)
-- Not sure if the issue is with the software or hardware, but the phone is not detected in PC using USB
-- As a USB mass storage or otherwise (windows pop-up)
-- Tried with different original USB cables and different PCs and different ports, did not help
-- Although, Galaxy S III was recognized instantly!
-- Suspicion :: Is this a bug with any of the updates as the phone was working fine hours before that. Is anyone aware of it ?
Issue 4)
-- The phone is not rooted and I do not have any backup softwares installed software.
-- Which software can I use to backup the data on the phone. I can transfer the "apk"
-----------------------------------------
++ I would like to install the Jelly Bean update, it's already downloaded via wi-fi I guess (around 467 Mb) file
++ Before installing this update, I would like to backup the phone data
++ Can it be that the phone can be charged via USB but cannot be detected via USB_MASS_STORAGE
++ Can I install the "Titanium Backup" or similar software to backup the data
-----------------------------------------
Please help me troubleshoot these issues.
Thanks,
Sam

sameerkamat said:
Hello All,
I ran into a couple of issues suddenly after I "OK"ed one of the updates.
Since then, I started having issues with the USB charging and USB Mass Storage and not to mention the "Vlingo" app.
=================================
Phone : Samsung Galaxy S II (GT - I9100G)
Operating System : ICS - 4.0.4
Kernel : 3.0.8-1074650
Build Number : IMM76D.XXLPZ
=================================
Let me explain the issue and what is the status so far :
Issue 1)
-- I believe, I just said "OK" to the update when I was using another app and this [OK Cancel] box popped up for a software update
-- The phone was working fine and was being detected by the PC whenever I used to plug-in with USB cable.
-- Noticed that the phone was not getting charged (no beep and the battery charging symbol) and also not getting detected on the PC
-- Tried enabling USB storage too. Did not help
I installed one more 40.75 Mb Android update and the charging issue resolved. The phone then did display the symbol of it getting charged when plugged in, but no beep.
Issue 2)
-- After installing the 40.75 Mb update, the Vlingo app started misbehaving.
-- Whenever I plug-in the phone to PC using USB cable, Vlingo keeps popping up and it thinks it is in "Drive Mode"
-- Some threads suggested installing 'Go Launcher' to uninstall the app. I did not do that.
Issue 3)
-- Not sure if the issue is with the software or hardware, but the phone is not detected in PC using USB
-- As a USB mass storage or otherwise (windows pop-up)
-- Tried with different original USB cables and different PCs and different ports, did not help
-- Although, Galaxy S III was recognized instantly!
-- Suspicion :: Is this a bug with any of the updates as the phone was working fine hours before that. Is anyone aware of it ?
Issue 4)
-- The phone is not rooted and I do not have any backup softwares installed software.
-- Which software can I use to backup the data on the phone. I can transfer the "apk"
-----------------------------------------
++ I would like to install the Jelly Bean update, it's already downloaded via wi-fi I guess (around 467 Mb) file
++ Before installing this update, I would like to backup the phone data
++ Can it be that the phone can be charged via USB but cannot be detected via USB_MASS_STORAGE
++ Can I install the "Titanium Backup" or similar software to backup the data
-----------------------------------------
Please help me troubleshoot these issues.
Thanks,
Sam
Click to expand...
Click to collapse
Of course, Titanium Backup is the best choice. Use that to backup all your data, and reflash a new firmware or ROM. I personally like custom Roms more since they give more customization options, speed, and stability.
If you need a apk to Titanium Backup, feel free to pm me for it, I have a copy of it.
If there are anymore questions, I will answer you to the best of my ability.
Sent from my GT-I9100 using xda premium

Related

USB Sync Issues, Any firmware update?

Just got my SGS2 unlocked, a model from India. Everything works flawlessly except music syncing.
I bought a Lexar 32Gb class 10 SDHC card, and I have a massive mp3 library.
I am using Media monkey to sync, but randomly it seem to stop syncing, I have also tried songbird. The usb also stay unresponsive from windows until i hit the home button on the phone forcing exiting Samsung kies USB (btw what is that??)
Is there a way to avoid samsung kies? Or Update it?
I am on Win7, my phone is as follow:
PDA:I9100XWKE8
PHONE:I9100DDKE2
CSC:I9100ODDKE2
Is there any samsung firmware update that I can do myself, or am I at the latest
Any other way to access the SDcard maybe samsung kies is the problem?
Start the task manager and kill the two Kies processes. You don't need them for USB file access.
The KF2 firmware is later and my impression is people report it as stable. KG1 was supposedly a test of android 2.3.4, and KG2 is quite new and I just don't know. So for now KF2 is a pretty safe bet (I'd love to be corrected if wrong about that).
XXKF2 (Polish) official firmware is posted: http://forum.xda-developers.com/showthread.php?t=1075278.
Don't worry about:
1) 'Polish'?: If you are wiping user data and starting fresh, just press the button on the bottom right to change language when it starts up (the polish on that button means "change language") and reset your browser's homepage.
2) rooting?: Flashing an official ROM is not rooting.
Might help others...
Download Samsung Kies from their website, it will tell you about update.
Mine got upgraded to:
PDA: KF3
PHONE: KE4
CSC: KF3 (INU)
It also updated the driver for the USB on my Win7 machine
Well, even with everything up2date.
USB syncing still hangs in the middle of a long transfer.. sometimes just after transfering 2 songs..
Is there a way to enable a "Mass storage mode" for the external SD instead of the MTP
I just copy and paste music and video to external sd card using usb mass storage mode .
Settings >> wireless and network>> USB utilities for mass storage mode .
jje
So, Using the SD as a Mass Storage worked flawlessly for me. I synced my massive library with no issue.
Really, Samsung MTP sucks, and its actually MUCH slower than the mass storage mode. (When it actually work..)

[Q] i9100 lost the USB connection

suddenly i lost the usb connect with the pc. i cant use the usb mass storage. but previously there was no problem at all. now when i want to use the usb mass storage. i click "connect storage to pc" then plug in the usb cable. but after that nothing happened. the phone still showing "connect storage to pc". then i clicked it. it tells me to remove the cable... or just charging the phone. any advise on it? thank you so much.
PS. i am in vallianrom 2.4.2
This is so obvious that I'm sure you've already done it, but have you restarted your PC? If so, try it in a different USB port to rule out whether it's the PC or not.
johncmolyneux said:
This is so obvious that I'm sure you've already done it, but have you restarted your PC? If so, try it in a different USB port to rule out whether it's the PC or not.
Click to expand...
Click to collapse
i have tried to reboot my pc and my phone. tried on different usb port and even other pc. none of them can recognize my phone. very weird
I find in such cases a total removal of USB devices on that port followed by a removal of all Kies folders registry entries etc then reinstall works .
http://www.nirsoft.net/utils/usb_devices_view.html
jje
JJEgan said:
I find in such cases a total removal of USB devices on that port followed by a removal of all Kies folders registry entries etc then reinstall works .
http://www.nirsoft.net/utils/usb_devices_view.html
jje
Click to expand...
Click to collapse
may i know how to perform a removal of all kies folders registry entries and then reinstall? thx
If it doesn't work on other PCs then it's more likely it's the phone that's the problem. If you have CWM or Titanium then I'd recommend doing a backup and doing a hard reset, just to see if it works after that.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
johncmolyneux said:
If it doesn't work on other PCs then it's more likely it's the phone that's the problem. If you have CWM or Titanium then I'd recommend doing a backup and doing a hard reset, just to see if it works after that.
Click to expand...
Click to collapse
i have wiped out everything and install the rom again but still couldnt get it done.
Hi m8, I hate to say it, but I'm afraid that if by trying with another pc, the phone does not connect, you'll have to factory reset it. I had a similar problem and that was the only solution for me.
Sent from my GT-I9100 using XDA App
try:
settings - applications - development - untick usb debugging retick it and try again.
It's more likely to be a problem on your phone's usb...
I had this problem on my X10 and it would only charge but never connect to mass storage... The only solution was to send it to be serviced...
Meanwhile a good solution to transfer files to your phone is to use any wireless sync app.. Like sugarsync, dropbox or Awesome Drop.
I strongly recommend using Awesome Drop for small files... Just download the app on your phone, go to their website on your pc and simply drop the file on the designed space and it will be synced with ur phone...
Very fast and easy... I never connect my phone to my PC again for file transfer...
I wouldn't use it for large file transfers though... Even though I have successfully transfered a ROM (250mb), some people had problems transfering large files through Awesome Drop... I recommend dropbox or sugarsync for those...
Sent from my GT-I9100 using xda premium

[Q] blu life play-gm discovery usb not mounting and reset

hi
i have general mobile discovery-blu life play-mtk 6859
i installed airdroid yesterday and uninstalled after remove the administration rights
so
today when i try to connect to usb cable to the pc after when i click to ok for usb storage it resetting itself
i try 2 other pc and i get same problem
i search lots of thread for solutions includes usb driver installing its no fixed mine
im using gamerz rom 1.9 and i dont wanna format the phone to other rom because i have so many applications
??????????????????????and another interesting thing is power off the phone and remove the battery and then put back in it ......and start....yes it works....????????????
please guys give me a solution

[Q] app data transfer between phones

Hello
I have a rooted Samsung S2 (i9100). I recently purchased an LG G2 phone, and there are a number of apps I want to transfer - including their data - from the Samsung to the LG. However, the latter is not rooted (and I can't root it, because of workplace restrictions), which precludes using Titanium Backup or such. The Samsung is using Android 4.1.2 with a custom ROM and the LG is running Android 4.4.2 with the stock ROM.
I tried using Helium, but it doesn't work on the Samsung for some reason, when I connect my PC to the Helium server running on the Samsung and try to backup apps, I get a virtually empty ZIP file. Complicating the issue, I can't connect the Samsung to the PC using the USB port, as its USB port is malfunctioning (I can charge using it, but the PC doesn't recognize the phone), leaving WiFi as the only option for connection.
So to summarize, I need an app which does the following:
1) Backs up applications including data on a rooted phone.
2) Does not require a USB connection between the source phone and a PC.
3) Allows installation of the app, including data, on a different unrooted phone.
Does anyone know of an app which can do this?
Thanks

USB and MTP problem

Hi everyone, i'm having an issue with my G5. I can't connect the smartphone to the PC with MTP mode, it only recharges. I tried to download and install drivers ( from the LG's website ) but the smartphone doesn't appear to the PC. What could i do?
is it in charging only mode?
if yes then go to Developer Options (if not enabled go to Settings > About phone > Software infor and tap Build number 5 times) and set your USB configuration to MTP
see attachments
gwolfu said:
is it in charging only mode?
if yes then go to Developer Options (if not enabled go to Settings > About phone > Software infor and tap Build number 5 times) and set your USB configuration to MTP
see attachments
Click to expand...
Click to collapse
Thank you for your answer. Yes, i knew that, already done it but nothing changes
Try to update your Windows Media Player
Does it really help? I think i have the latest version, i'm on Win 8.1
supermanagerITA said:
Does it really help? I think i have the latest version, i'm on Win 8.1
Click to expand...
Click to collapse
What windows version do you have?
Have you tried a different cable.
gwolfu said:
What windows version do you have?
Click to expand...
Click to collapse
Windows 8.1 Pro
kms108 said:
Have you tried a different cable.
Click to expand...
Click to collapse
I'm using the original cable, i'll try with another one if it could help
Can you see your device in device manager?
gwolfu said:
Can you see your device in device manager?
Click to expand...
Click to collapse
No, it is the strange thing. I downloaded LG's drivers, but nothing happened. There is something that i can download to resolve it?
supermanagerITA said:
No, it is the strange thing. I downloaded LG's drivers, but nothing happened. There is something that i can download to resolve it?
Click to expand...
Click to collapse
When I transitioned to the G5 from my G3 I have trouble with this stuff, I had to uninstall every single piece of LG software and reinstall just the stuff that I now needed. I downloaded everything fresh and I have no trouble now. Hope this helps.
supermanagerITA said:
No, it is the strange thing. I downloaded LG's drivers, but nothing happened. There is something that i can download to resolve it?
Click to expand...
Click to collapse
by chance, did you change the port from the PC?
also did you try to uninstall drivers and install again
on my Windows 10 all seems to have been installed automatically
Yes i tried with another port, but nothing. Now i'm trying to uninstall drivers, will let you know.
Uninstalled all the drivers, and tried to install from zero, but nothing.
Edit: tried to insert a micro-sd in the smartphone, but nothing displayed on the PC. i'm also having a strange problem with the microphone: i haven't problem while i'm in a call, but it doesn't work sometimes when i'm on skype, facebook or whatsapp
supermanagerITA said:
Uninstalled all the drivers, and tried to install from zero, but nothing.
Edit: tried to insert a micro-sd in the smartphone, but nothing displayed on the PC. i'm also having a strange problem with the microphone: i haven't problem while i'm in a call, but it doesn't work sometimes when i'm on skype, facebook or whatsapp
Click to expand...
Click to collapse
When I got my S4 a few years ago I couldn't get my PC to properly recognize it at all. Ended up installing "PDAnet for Android" (free version) which in turn took care of all the correct drivers or something, but after that it worked fine.
When I got the G5 last month I didn't have to do anything (PDAnet is still installed, but not running/active) - I simply plugged it in and it worked.
Might be worth a shot for you? It's a small app and doesn't do anything if you disable it from starting up when Windows starts
Nimueh said:
When I got my S4 a few years ago I couldn't get my PC to properly recognize it at all. Ended up installing "PDAnet for Android" (free version) which in turn took care of all the correct drivers or something, but after that it worked fine.
When I got the G5 last month I didn't have to do anything (PDAnet is still installed, but not running/active) - I simply plugged it in and it worked.
Might be worth a shot for you? It's a small app and doesn't do anything if you disable it from starting up when Windows starts
Click to expand...
Click to collapse
1 hour ago, i tried again to uninstall and install everything, and after some attempts it worked. When i unplugged it and plug it again, it didn't work. Took some other attempts and it worked again .-.
I'll try this app too, thank you. PS: do you have some problem with the microphone using whatsapp or something like that sometimes?
supermanagerITA said:
1 hour ago, i tried again to uninstall and install everything, and after some attempts it worked. When i unplugged it and plug it again, it didn't work. Took some other attempts and it worked again .-.
I'll try this app too, thank you. PS: do you have some problem with the microphone using whatsapp or something like that sometimes?
Click to expand...
Click to collapse
I only use Whatsapp for texting sorry, the only calls I make are through the dialer/phone app and I've not had any issues there.
supermanagerITA said:
Hi everyone, i'm having an issue with my G5. I can't connect the smartphone to the PC with MTP mode, it only recharges. I tried to download and install drivers ( from the LG's website ) but the smartphone doesn't appear to the PC. What could i do?
Click to expand...
Click to collapse
I found out a simple way through sheer luck. Might work if its not working or for those who are having these problems.
So I noticed that the MTP driver wasn't installed AFTER I fixed the problem. So, once you have your phone to "transfer files" go to "devices and printers" on your Windows and you should find your LG phone under "Unspecified". Right click and go to properties. Then go to the hardware tab and update your driver from there. Make sure to update via online. Worked for me
I had this same problem. I switched USB mode from MTP to PTP, and it solved it.
This source agrees that LG devices need to be set to PTP, unlike all other Android devices: recovery-android.com/fix-android-file-transfer-mac.html
BTW: Did someone recognize, that some files are missing if connected to pc?
I have copied "all" files from ext. sd-card of my G5 to an external drive.
But as i had compared ext. sd-card with an external sd-card reader, there is a big difference of file count!!
It was the same effect, after copying files between int. mem and ext. sd! Sometimes this files are also not visible if connected to pc!
Could someone explain it to me?

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