Refurbs - Verizon Samsung Galaxy S 4

Does anyone know if assurion or the verizon certified replacements are refurbs yet? I got my phone about 7 days ago and I noticed a dead pixel. The thing is I dont want a refurb just for something small like that when I paid for a brand new phone. Is it worth it to just return it and pay the restocking fee or take my chances with a refurb?

XfrostX said:
Does anyone know if assurion or the verizon certified replacements are refurbs yet? I got my phone about 7 days ago and I noticed a dead pixel. The thing is I dont want a refurb just for something small like that when I paid for a brand new phone. Is it worth it to just return it and pay the restocking fee or take my chances with a refurb?
Click to expand...
Click to collapse
You are still within the 14 days so they will give you a brand new one.
Sent from my SAMSUNG-SGH-I317 using xda premium

craigbailey1986 said:
You are still within the 14 days so they will give you a brand new one.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
^this, there won't be a restocking fee for a DOA.
Sent from my Verizon S4 using Tapatalk 4 Beta

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Related

FS:Otterbox defender case htc rezound

just want to get rid of it like new condition only had it on the device for one day then sold device
all offers welcomed
will post pics later
MODS PLEASE CLOSE THREAD
OTTERBOX CASE WAS THROWNED IN THE TRASH THANKS TO SOME ASSHOLES FOR THREAD CRAPPING!!!!!!!!!!!!!!
PM sent...
bump still available
also interested in trading for e-gift certificate from ebay or amazon or staples just let me know the value
bump bump
sold to graymonkey44
graymonkey44 said:
PM sent...
Click to expand...
Click to collapse
thanks for your business bro
No problem
Sent from my ADR6425LVW using XDA
this is still available for rezound owners otterbox defender case
best offer gets it
leoiden said:
this is still available for rezound owners otterbox defender case
best offer gets it
Click to expand...
Click to collapse
wait wut? i thought this was sold? well how much?
25$
abby_nitewolf said:
wait wut? i thought this was sold? well how much?
Click to expand...
Click to collapse
Yeah he was supposed to sell it to me and I waited 2 weeks without a reply or anything. He said something went wrong with shipping and sent it back out and I waited another 2 weeks without anything. He then finally stated he shipped it, which was a lie and ended up giving me a refund a few days later. He blatlantly lied to me and wasted my time for a month straight. Time I could have spent buying another case. And now he decides to put it back up on here? Wow... You can buy this for much cheaper on ebay brand new anyways. I would avoid this guy.
graymonkey44 said:
Yeah he was supposed to sell it to me and I waited 2 weeks without a reply or anything. He said something went wrong with shipping and sent it back out and I waited another 2 weeks without anything. He then finally stated he shipped it, which was a lie and ended up giving me a refund a few days later. He blatlantly lied to me and wasted my time for a month straight. Time I could have spent buying another case. And now he decides to put it back up on here? Wow... You can buy this for much cheaper on ebay brand new anyways. I would avoid this guy.
Click to expand...
Click to collapse
Good to know. I sent him an offer earlier and have yet to get a response. Now I know.
Sent from my rooted slightly modified Rezound using XDA
homer169 said:
Good to know. I sent him an offer earlier and have yet to get a response. Now I know.
Sent from my rooted slightly modified Rezound using XDA
Click to expand...
Click to collapse
I also payed for it the same day he agreed to the transaction. So it wasn't like he was waiting on my payment or anything. It really strikes a nerve that he would repost this up for sale after all the crap I went through with him. I would rather not have anyone go through the whole quagmire I went through.
He has been known to do this. He had his rezound sold to someone and the guy said he was waiting for the tracking. He then offers his rezound for my old Droid 4 and when I found this out, I backed out and then suddenly he shipped out the Rezound to the guy smh not trusted
Sent from my ADR6425LVW using Tapatalk 2
He finally got back to me and said my offer was good but wanted another $3 for shipping and handling. They are only $23 brand new on Amazon.
Sent from my rooted slightly modified Rezound using XDA
Guy's a scumbag: plain and simple.
Sent from my ADR6425LVW using XDA
lol what a dirtbag. thanks for the heads up, monkey
asshole
graymonkey44 said:
Guy's a scumbag: plain and simple.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
I refund your money. And offer you money for the inconvenience. Of waiting
I. Also apologies. And you said everything was ok
Then you turn around and thread crap
Mods please close this thread help stop these assholes from thread crapping
leoiden said:
I refund your money. And offer you money for the inconvenience. Of waiting
I. Also apologies. And you said everything was ok
Then you turn around and thread crap
Mods please close this thread help stop these assholes from thread crapping
Click to expand...
Click to collapse
You said the package got lost in the mail and then you have the balls to post it back up? Thats bullsh*t right there.
Sent from my ADR6425LVW using XDA
If you check his other threads you will see that it is not the first time he has tried to scam someone like that. If he hasn't been reported someone should.
Sent from my cm_tenderloin using XDA
what!
graymonkey44 said:
You said the package got lost in the mail and then you have the balls to post it back up? Thats bullsh*t right there.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
i filed a claim to usps and they where able to retrieve the package and got refunded the shipping it just took a while

[Q] Noob Planning to Order Dev Model

I have never tried to root a phone and don't know if I ever will (scared to brick it), but I think I'll order the HTC One 64GB Dev model. Why? Well, I am still mid-contract with ATT on my SG3, so for the same price (or perhaps a bit less) I can have an unlocked SIM and not have unnecessary ATT programs and logo on the phone. I hope I am correct in assuming that:
1) I can "plug and play" my current ATT SIM card into the HTC One and it will work just fine.
2) If HTC releases updates, I will be able to get them faster than those who are on ATT branded phones.
Are there any concerns I should have? Thank you!
Yes and yes
Sent from my Nexus 4 using xda premium
Only concerns are warranty. Its probably easier to get a replacement through ATT if something is wrong. But since you have another device to use while its sent back to HTC, then this maybe a very minor concern. I am getting square trade or similar warranty on my dev edition when it arrives. I think someone said with facebook coupon it was like $90 with a $99 deductible. Much better than ATT (asurion) insurance which as $199 deductible.
nugzo said:
Only concerns are warranty. Its probably easier to get a replacement through ATT if something is wrong. But since you have another device to use while its sent back to HTC, then this maybe a very minor concern. I am getting square trade or similar warranty on my dev edition when it arrives. I think someone said with facebook coupon it was like $90 with a $99 deductible. Much better than ATT (asurion) insurance which as $199 deductible.
Click to expand...
Click to collapse
Ah thanks. I will look into the warranty concept. I probably won't have a backup phone cuz I'd likely sell the SG3 to help fund the new One.
Try postings questions in the Q/A forum next time
Sent from my GT-N7000 using Tapatalk 2
so the dev model will work fine with att lte?
Never mind i found the answer
Sent from my HTC One X using Tapatalk 4 Beta
Sent from my HTC One X using Tapatalk 4 Beta
Alas, for the folks who have been waiting to pull the trigger (like myself), the moment has passed. When I looked this morning, both the 32 GB and 64 GB (Dev Edition) unlocked versions are Out of Stock on HTC's website.
DJsCrIBbLe said:
Try postings questions in the Q/A forum next time
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Sorry 'bout that. I must've been reading a thread in the "General" section when I was inspired to post a question. Thanks for the free ride over here where I belong. I won't ever make that mistake again, I promise.

how much is T-Mobile restocking fee?

im about to change carrier and im eyeing the One. i'd like to know how much is the restocking fee for 14days?
50 or 75 I am pretty sure 75.
Sent from my Nexus 4 using Tapatalk 2
50$ for sure.. I had to return my s3 grabbed the note 2
Sent from my Nexus 4 using xda premium
Do they charge if there is a problem with the phone? I got my One on Saturday and it has shut off twice on me already. I've never had to return a phone, so I don't know how this restocking fee works.
Sent from my HTC One using Tapatalk 2
Towle said:
Do they charge if there is a problem with the phone? I got my One on Saturday and it has shut off twice on me already. I've never had to return a phone, so I don't know how this restocking fee works.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
If it's a reproducible problem you might be able to get out of restocking...if it's intermittent, probably not. The fee is $50.
Sent from my HTC One using xda app-developers app
blackangst said:
If it's a reproducible problem you might be able to get out of restocking...if it's intermittent, probably not. The fee is $50.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Does that apply for an exchange as well? Or just a return?
Sent from my HTC One using Tapatalk 2
I have a problem with mine too.. but the challenge is finding a place that has them in stock. If it's a problem (they're usually asses about it) they won't charge the restocking fee. It's 50 btw
Sent from my HTC One using Tapatalk 2
I apply for new service then cancel my service within the days allowed and I wasnt charged single thing.
Sent from my HTC One using xda premium
shook187 said:
I apply for new service then cancel my service within the days allowed and I wasnt charged single thing.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
That's because you can't restock service.
Sent from my HTC One using Tapatalk 2
I believe the restocking fee is $50 if you are returning the phone within the 14 days (retail store) or 20 days (t-mobile.com). Now sure if it changes if you are also canceling service.
Towle said:
Does that apply for an exchange as well? Or just a return?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Can't say with any certainty. Call 611 and ask our read your tos
Sent from my HTC One using xda app-developers app
blackangst said:
Can't say with any certainty. Call 611 and ask our read your tos
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I'll just go to the store. Thought I might get lucky and find a store employee who knows from experience. It seems that phone reps know nothing about how things work in store.
Sent from my HTC One using Tapatalk 2
It'll be a $50 fee for any exchange unless you can reproduce the issue and are exchanging for the same phone. If you have issues they will exchange it for the same model with no fee charge. If you want a different model, then a fee will be charged. Choose wisely
Sent from my HTC One using xda premium
they got balls! verizon charges $35
also, within the full year. is T-Mobile will replace your handset if any problem encounter?
on verizon, within full year they will give you a replacement. a certifed/refurbed but in brand new condition.
Towle said:
I'll just go to the store. Thought I might get lucky and find a store employee who knows from experience. It seems that phone reps know nothing about how things work in store.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I am a RSA in a T-mobile Corp Store. From T-Mobiles return/exchange policy there is a $50 fee for return/exchange for most smartphones. Some of the smartphones have a $75 fee like the Note 2 and the Iphone 5. The Manger has to override the restocking fee and most mangers will not override it unless you can show us the problem in the store. There is no known issue right now about reboots in our internal system. I am not saying that it isn't a issue but I have yet to see any HTC One reboot that I have sold. Most of the time if you want to exchange the phone for the same model the fee is removed. If you want to change to a different phone or just do a full return the fee is almost always charged unless we see the problem.
ad78 said:
they got balls! verizon charges $35
also, within the full year. is T-Mobile will replace your handset if any problem encounter?
on verizon, within full year they will give you a replacement. a certifed/refurbed but in brand new condition.
Click to expand...
Click to collapse
T-Mobile also replaces your phone for one year (refurbished), or if you have the insurance bundle they will always replace it. They send it next day air, then you return the defective phone. It's $5 if you have insurance or $25 if you don't.
Sent from my HTC One using Tapatalk 2
Prod1702 said:
I am a RSA in a T-mobile Corp Store. From T-Mobiles return/exchange policy there is a $50 fee for return/exchange for most smartphones. Some of the smartphones have a $75 fee like the Note 2 and the Iphone 5. The Manger has to override the restocking fee and most mangers will not override it unless you can show us the problem in the store. There is no known issue right now about reboots in our internal system. I am not saying that it isn't a issue but I have yet to see any HTC One reboot that I have sold. Most of the time if you want to exchange the phone for the same model the fee is removed. If you want to change to a different phone or just do a full return the fee is almost always charged unless we see the problem.
Click to expand...
Click to collapse
75 for note 2 and iPhone5? Is that a policy only your store is doing? All smartphones are 50 and tablets or laptops are 75.
Sent from my HTC One using xda premium
deviusdragger said:
75 for note 2 and iPhone5? Is that a policy only your store is doing? All smartphones are 50 and tablets or laptops are 75.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Prod1702 said:
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Click to expand...
Click to collapse
You might want to check with your manager about that before an angry customer comes in saying you guys lied about the restocking fee and enforcing it at that price when it shouldn't have been.
Sent from my HTC One using xda premium
Prod1702 said:
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Click to expand...
Click to collapse
I work at a Corp store as well and ALL smart phones ring up as $50 restocking fee . none are $75
Tablets however are $75

[Q] [REQ/TIPS] Picking up this phone soon at BEST BUY

So I have Verizon Wireless and I am eligible for an upgrade now.
I want to pick up this phone and I am looking to spend about 199.99 with a new 2yr activation with the renewal of my contract.
I am trading in my old HTC Rezound at best buy which is ROOTED and FLASHED for $50 plus best buy is offering a $50 gift card towards the purchase of any Samsung Mobile phone I am told.
Does anyone recommend any other tips or suggestions possibly before purchasing and renewing my contract with Verizon and/or purchasing the phone at best buy?
I would greatly appreciate it thanks!
I look forward to possibly start making this THREAD my new home.
Are you grandfathered in to unlimited data? If so, be careful about losing your unlimited data plan
Sent from my SCH-I545 using xda premium
ChuckZv2 said:
So I have Verizon Wireless and I am eligible for an upgrade now.
I want to pick up this phone and I am looking to spend about 199.99 with a new 2yr activation with the renewal of my contract.
I am trading in my old HTC Rezound at best buy which is ROOTED and FLASHED for $50 plus best buy is offering a $50 gift card towards the purchase of any Samsung Mobile phone I am told.
Does anyone recommend any other tips or suggestions possibly before purchasing and renewing my contract with Verizon and/or purchasing the phone at best buy?
I would greatly appreciate it thanks!
I look forward to possibly start making this THREAD my new home.
Click to expand...
Click to collapse
You know you could get more if you sold the rezound. Also in the next week you could get the s4 in 32GB version you may want to think about that. Buying from best buy is better then at VZW they price match Amazon and wirefly sometimes. I know because they have done it for me. And you get 30 days return and exchange. I also don't think they charge an upgrade fee which is $35 at VZW.
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nativi said:
You know you could get more if you sold the rezound. Also in the next week you could get the s4 in 32GB version you may want to think about that. Buying from best buy is better then at VZW they price match Amazon and wirefly sometimes. I know because they have done it for me. And you get 30 days return and exchange. I also don't think they charge an upgrade fee which is $35 at VZW.
Click to expand...
Click to collapse
There is still an upgrade fee that gets tacked on to the first months bill. You also only now get 15 days to exchange or return (unless you're platinum) but still have to do so within Verizon's 14 day grace period to get the upgrade back. Their protection plan is good though despite what some people say... Quick unlimited replacements with no deductible and the majority of employees couldn't tell the phone was rooted even if the damn thing was stuck in the cm boot loop so no worries there
Source: me (bb mobile employee)
Sent from my SCH-I545 using Xparent BlueTapatalk 2
Yeah my phone is rooted and I can't sell it because some of the hardware has gone bogus and malfunctions. So HOPEFULLY when I trade it in at best buy they don't give me grief for it being rooted and flashed.
Sent from my ADR6425LVW using Tapatalk 4 Beta
ChuckZv2 said:
Yeah my phone is rooted and I can't sell it because some of the hardware has gone bogus and malfunctions. So HOPEFULLY when I trade it in at best buy they don't give me grief for it being rooted and flashed.
Sent from my ADR6425LVW using Tapatalk 4 Beta
Click to expand...
Click to collapse
If there are hardware issues they might not take it at all. They probably wouldn't notice the root/flash part though
Sent from my SCH-I545 using Xparent BlueTapatalk 2
Well to be honest all it is is that when I'm making a call sometimes it goes to speaker mode and then switches back when I have it placed right next to my ear. Its bogus. Lol. and that only happens sometimes not all the time
Sent from my ADR6425LVW using Tapatalk 4 Beta
bajasur said:
Are you grandfathered in to unlimited data? If so, be careful about losing your unlimited data plan
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
Yeah I change my plan to unlimited minutes . And my data went from using 4 gigabytes to 2 gigabyte. The only thing I have a time limit is my text and my minutes
Sent from my ADR6425LVW using Tapatalk 4 Beta
So the cheapest I can get the Galaxy s4 is 199?
Sent from my ADR6425LVW using Tapatalk 4 Beta
Repealed

[Q] Cracked Screen

Hey guys, so i am probably the first to crack this screen ..fell out of my pocket getting out my car....nearly cried...screen unresponsive except a 1x1 inch area... I think phone works okay otherwise from what i can seee
No insurance obviously why im posting... Does anyome have any experience sending back to lg to get it repaired? I got a quote from a place in chinatown ny for 200... And lg wont quote me until i send it in...was wondering what others have done or recomendations.... I have an upgrade on my plan i can steal so i can also sell the phone ebay...but not suring how well that would go.....
What ya'll think?
Dunno, what version is it? Maybe you can make a dev very happy with it, if you give up on it.
Selling it for parts might only work later in its life cycle
Sent from my LG-F320L using XDA Premium 4 mobile app
ashineh said:
Hey guys, so i am probably the first to crack this screen ..fell out of my pocket getting out my car....nearly cried...screen unresponsive except a 1x1 inch area... I think phone works okay otherwise from what i can seee
No insurance obviously why im posting... Does anyome have any experience sending back to lg to get it repaired? I got a quote from a place in chinatown ny for 200... And lg wont quote me until i send it in...was wondering what others have done or recomendations.... I have an upgrade on my plan i can steal so i can also sell the phone ebay...but not suring how well that would go.....
What ya'll think?
Click to expand...
Click to collapse
No case or insurance?
Sent from my Nexus 7 using Tapatalk 2
If you got some spare time and nifty fingers you could wait for replacement screens to be sold. Or maybe use it as a htpc or something.
I have insurance with T-Mobile because I just joined them and their Jump program includes it but when I was with Sprint my ex broke her S3 and we had no insurance, I just called them up and asked for it on the phone and they added it and then I waited a few days and put in my claim and got a new phone after paying deductible. So give it a shot and call and ask to add insurance, maybe you'll get lucky.
List it on eBay you will be shocked as to what you will get for it.
Sent from my HTC One using xda app-developers app
Nah. Some guys girl broke hers like 2 days ago. Threads around here somewhere.
LG G2
Add the insurance if you don't have it. You have 30 days to do it and the phone hasn't even been out that long so you can definitely add it. Wait a couple days and make a claim. It'll cost you $199 on most carriers, maybe all of them, but it's a hell of a lot cheaper than buying a new one. And if you want to keep the old one for some reason or donate it to a dev somewhere as suggested earlier then report it as lost or stolen. You won't be able to use it on any carriers but for development or WiFi functions you could still use it up to you.
Sent from my LG-D800 using XDA Premium 4 mobile app
my octopus box will make short work of the imei lol
It might be difficult to replaced the screen yourself. I remember reading somewhere that LG fused the LCD screen and glass together to make the display clearer.
Sent from my VS980 4G using xda app-developers app
That sucks I broke mine yesterday but had insurance. $100 still hurt gonna try using it as a htpc. Insurance sent me a brand new one not a refurb
Sent from my LG G2 using xda app-developers app
Verizon offers 30 days to add insurance to devices
Sent from my VS980 4G using XDA Premium 4 mobile app
thanks for all the replies, i actually tried adding the insurance but made the extremely dumb move in filing the claim the same day cause i was really anxious about it and had to switch to my old gnex cause i needed a phone...
LG quoted me for replacement anywhere from 100-180 not including shipping it to them...but i have 2 extra upgrades available so i think im gonna try to sell it on ebay and use that money to buy the replacement....
if all fails i would be happy to give it to dev team, better than a paper weight here..
gonna def get a case and screen protector for next phone....
squish72 said:
That sucks I broke mine yesterday but had insurance. $100 still hurt gonna try using it as a htpc. Insurance sent me a brand new one not a refurb
Sent from my LG G2 using xda app-developers app
Click to expand...
Click to collapse
whos your provider?
im with tmo. im still waiting on assurant to get one for me. they are waiting on inventory
ashineh said:
thanks for all the replies, i actually tried adding the insurance but made the extremely dumb move in filing the claim the same day cause i was really anxious about it and had to switch to my old gnex cause i needed a phone...
LG quoted me for replacement anywhere from 100-180 not including shipping it to them...but i have 2 extra upgrades available so i think im gonna try to sell it on ebay and use that money to buy the replacement....
if all fails i would be happy to give it to dev team, better than a paper weight here..
gonna def get a case and screen protector for next phone....
Click to expand...
Click to collapse
I have a dev who would probably be interested. Keep it in mind, thanks!
http://forum.xda-developers.com/showthread.php?t=2448934
Sent from my LG-D800 using xda premium
I found this http://www.aliexpress.com/item/For-...zer-Assembly-Replacement-Part/1278291568.html

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