Hey Guys,
I've got a Galaxy Note i717 and recently noticed I have a dead touch row at the bottom of my screen. I've found similar post's on different brand phone's... but no conclusion. Any ideas? Here's a pic of a Motorola with the exact problem but different area of the screen. I was going to do the insurance thing but att wants a ridiculous 199.99 deductible. PLEASE HELP!
zipflip22 said:
Hey Guys,
I've got a Galaxy Note i717 and recently noticed I have a dead touch row at the bottom of my screen. I've found similar post's on different brand phone's... but no conclusion. Any ideas? Here's a pic of a Motorola with the exact problem but different area of the screen. I was going to do the insurance thing but att wants a ridiculous 199.99 deductible. PLEASE HELP!
Click to expand...
Click to collapse
I found this in a troubleshooting section of a different phone. I've also read people saying it was a charging problem. I don't understand it, but maybe try a different charger.
Part of screen unresponsive (dead spots)
1.If problems happen on the edge or corners of the screen, this is normal.
Note: Some manufacturers decrease the accuracy and sensitivity in corners to prevent unintentional touches caused while holding the phone. You can stop troubleshooting.
2.Rotate the phone so it changes to landscape orientation. Test the dead spot. •If the dead spot stays in the same location on teh physical screen, then perform a master reset wit hardware keys.
•If the dead spot moves as the graphics on screen move, then the issue is software. Continue troubleshooting.
3.If problems happen using specific apps:1.Clear the app cache and data.
2.Test the screen.
3.If problems continue, uninstall the apps (if not preloaded).
4.Check available memory
5.If memory is low, manage memory (RAM).
6.Test the screen.
7.If problems continue, wipe the cache partition.
8.Test the screen.
9.If the problem continues, perform a master reset with hardware keys.
10.Test the screen.
11.If the issue continues, contact manufacturer
Are you using factory firmware or aftermarket? Some roms with PIE have a tendency to make it feel like you have a dead spot.
Sent from my SAMSUNG-SGH-I717 using xda premium
????
Hey guy's,
Yeah My phone is rooted running the blackstar xi rom. I've tried all the tests you listed and it's a legitimate dead spot that won't go away. (stays in the same spot in portrait and landscape) I even tried a full wipe/factory reset and also tried running 2 other roms...and it's still their. I'm pretty sure it's a hardware problem. I was just wondering if there was any Calibration besides the gyration b.s.?
The lcd, digitizer, and glass cost $199 including labor from Samsung. Why not check with Samsung to see if they will warranty that screen?
Don't quote, reply. If you quote, edit.
Related
Hi,
My HTC is giving me problems. The screen has become yellowish.
Earlier the screen used to become yellowish for 5-10 mins and it used to occur in two weeks or so. But now the phone has permanently become yellowish. I am also attaching a picture along with this thread. As you can see, the areas in the pic which are bluish is showing the true color of the background. Rest of the screen is all yellowish.
Can someone help me with this problem.
Best regards,
MOhit Goyal
Looks like a faulty contact from your Motherboard to your screen (bad connector, bad flex-strip or something like that)
IMO you need to send it in for repairs.
I have had the same with my p3300, but was able to fix it myself (connector was not completely pressed down, had come loose)
Hardware problem?
Do you think this is a hardware problem?
Why I doubt that is because:-
1. Whenever I touch any place on the screen for opening an application, the area shows the actual color, but if I just touch the screen the colours doesn't change.
2. Usually the phone starts displaying the correct colours after a restart
Should I take chances and reset my phone or something?
I'm having the exact same problem every now & then (often occurs when I keep the phone in my jeanspocket) A light tap on the screen often helps. Had it in for repairs earlier, but they only re-flashed it (!) So the problem is not solved
What to do now?
I am not able to play any game. I hate looking at my phone. It makes me so angry.
How do I get it fixed. Its the fourth consecutive day with the wrong colours.
Someone please help.
Performed a hard reset but still not working properly
This is not happening. I performed a hard reset thinking that it might just work but it did not.
Can someone please help me here.
Of course it is a hardware fault. Send it in for repair - or repair it yourself
I think is a virus or something else, because has happened to many people lately.
I also had the issue as pictured above.....and exactly as described in the first post.
It began to occur about three weeks....and gradually was getting worse.
Its getting worse
Again I am doubtful that its a hardware problem.
Now, I am not even able to open anything on my phone. I keep getting thrown back to the main screen. No matter what I open, what application I am using, it just keeps throwing me back to the main menu.
In addition to that, even when I am not using the phone, it just keeps flashing. I lock it and the screen turns on again. Its like the phone is getting used every second.
I think its a virus. Does anyone know any anti virus solutions for HTC HD2?
Thanks,
Mohit Goyal
i got exactly the same problem - check my photos here http://forum.xda-developers.com/showthread.php?t=716002&page=2
i donth think it is a virus - why? - becase if it so the virus should go when you reflash the rom or flash a new rom - i douubt also about the virus but when install new rom the color issue still existig.
i sent my device to the dealer for repair and i will apdate you about the real reason when i got the answer from the dealer.
however, the same issue happened before to one of my friends and the device was out of warantee - he took it to a repair shop and they told him it is a kind of default in the mother board.
this time we will get dealer answer so lets wait.
thanks
a member in other forum advised me to use the attached cab which solve a similar issue in Blackstone.
but it is too late for me because i returned the device to the dealer
however- other member faced a similar issue and the dealer told him it a default in the motherboard.
Send in for repair......
accessmohit said:
Again I am doubtful that its a hardware problem.
Now, I am not even able to open anything on my phone. I keep getting thrown back to the main screen. No matter what I open, what application I am using, it just keeps throwing me back to the main menu.
In addition to that, even when I am not using the phone, it just keeps flashing. I lock it and the screen turns on again. Its like the phone is getting used every second.
I think its a virus. Does anyone know any anti virus solutions for HTC HD2?
Thanks,
Mohit Goyal
Click to expand...
Click to collapse
Listen to the others... You need to send phone in for repair... My phone use to flicker on and off to the point where I couldn't call or use.... I sent to be repaired and they replaced the mother board, but didn't fix my other problems (phone will not turn off and when u put in battery phone turns on on it's own)..... I would send in for repair.......................
htc contacted me an inform me that the reason was the motherboard
yea its the motherboard isue i droped mind and d screen has changd its colour to yelow blue and sometimes wnt wake up aftr remvng 4m poket.gave it htc repair center they said a socket or conector has a problm whch cnt be repaired and so mothrboard needs to b changed.motherboard cost 8000rupees/190dolars whch is **** expensive for repairing
I had this same problem and read on some other forum that you're supposed to "flex" the phone. So I bended my phone a little (the top and bottom backwards, be careful the screen also has glass in it) to try to get a bit of a curve in it and by god ...it worked!!!!! The screen flickered and then the yellow screen was gone!!! I'm so glad because I mailed Htc two days earlier and I still don't have a response from them. I hope it works for you
Just to confirm... The same thing happen to me its either (A) the cable from MOBO to Screen came loose usually by flexing or bending the phone which can happen in someones pocket. (B) the cable connector came loose by same methods (C) MOBO went bad usually by same methods. Either way one should it in for repairs or crack it open and see for your self.
I got same problem before, it happened when the screen is moist. it looks like there is an absorbent layer behind the screen which got damped. try drying it.....found article to contained the unit in a seal container with rice overnite for drying electronic gadgets, and see the result.remember to take off the battery. good luck.
So today my Evo decided that it wont register touches near the left edge of the screen, basically half an inch away from the left edge. I did a recalibration, reset, reboot, wipe cache and fix-permissions and still nothing. What is weird is that the rest of the buttons and screen work. However if I put the phone in the landscape position so that the buttons are on the left side, I cannot pull down the notification bar. I really hope its just a software bug, like a setting getting locked up and not a defective digitizer. Any suggestions?
I had a similiar problem, the top inch of the screen
I took mine to sprint and for 35 dollars(no insurance), they replaced the screen.
That did not work, I had the same problem, Although it was in a smaller section of the top.
They replaced the phone.
If you search on here, you will find that alot of 3d's have problems with the digitizer.
Theres a thread here on the exact same sort of problem.
http://forum.xda-developers.com/showthread.php?t=1383707
Im just about to replace the digitizer on my EVO 3D
theboz1419 said:
I had a similiar problem, the top inch of the screen
I took mine to sprint and for 35 dollars(no insurance), they replaced the screen.
That did not work, I had the same problem, Although it was in a smaller section of the top.
They replaced the phone.
If you search on here, you will find that alot of 3d's have problems with the digitizer.
Click to expand...
Click to collapse
Which release of hboot did the replacement phone have?
Sorry I could not get back sooner, traveling.
Hboot1.5
I have had multiple replacements and they all have this problem where when ever I swipe up to unlock it will open any app on the bottom right of the screen. I have swapped out the app and it still does it. I even got my wifes to do it a few times too.
I had this problem and found that switching to a tiamat kernel has solved the issue (so far)
Sent from my S-off'd 3VO
Hello mates.
I've got some issue with my desire x touch screen. It is becoming unresponsive.
The whole thing started like 1 month ago. I've noticed that as my phone gets hotter (playing games, using internet) my touchscreen was slowly becoming unresponsive. Firstly I was unable to scroll down my notifications (only the narrow bar at the top was not working) and then it came to a random places of screen, so I couldn't even write sms message. The thing is that it is not unresponsive at all. When I press certain unresponsive area it finally detects the touch. I tried everything, from wiping my screen with a soft tissue through removing battery and sim and sd card to wiping dalvik and cache. I've noticed, that after night the problem was almost gone. And again, after using phone for some time issue occured again. I figured that flashing a new kernel might be a good solution. And it helped and I was happy.
Unfortunatelly, yesterday problem returned. But as you probably suppose - flashing kernel ain't helping. I've also tried other methods mentioned above, but the only thing what helps a bit is leaving the phone unused for like 1 hour or so.
Do u guys have any ideas, what can I do to repair it or to fix it? Any help will be strongly appreciated
ptaq1234 said:
Hello mates.
I've got some issue with my desire x touch screen. It is becoming unresponsive.
The whole thing started like 1 month ago. I've noticed that as my phone gets hotter (playing games, using internet) my touchscreen was slowly becoming unresponsive. Firstly I was unable to scroll down my notifications (only the narrow bar at the top was not working) and then it came to a random places of screen, so I couldn't even write sms message. The thing is that it is not unresponsive at all. When I press certain unresponsive area it finally detects the touch. I tried everything, from wiping my screen with a soft tissue through removing battery and sim and sd card to wiping dalvik and cache. I've noticed, that after night the problem was almost gone. And again, after using phone for some time issue occured again. I figured that flashing a new kernel might be a good solution. And it helped and I was happy.
Unfortunatelly, yesterday problem returned. But as you probably suppose - flashing kernel ain't helping. I've also tried other methods mentioned above, but the only thing what helps a bit is leaving the phone unused for like 1 hour or so.
Do u guys have any ideas, what can I do to repair it or to fix it? Any help will be strongly appreciated
Click to expand...
Click to collapse
I have a similar problem after replacing touch screen. I have found the source of the issue, it could be similar to yours.
My touch screen at the bottom was glued to the LCD in a short line and the adhesive was probably touching part of the LCD cable that goes underneath. I used a hair drier to warm it up and lift off the touch screen. That way there is no bad interaction between the touch screen and the LCD. Haven't had this problem since but my touch screen is unfortunately a bit lose this way. Even now, whenever I push the navigation part of the touch screen too hard, the problem comes back. I will need something to isolate the bottom part of the touch screen from touching the LCD. I will keep you updated if I find a final solution. In the meantime, it could be worth trying it on your phone too.
I think I will just get S-OFF, revert my phone to stock and give it back for warranty repair Anyone of you guys did this? Did 7 vibrations at boot void your warranty?
I'm thinking about warranty repair, cause my bro has the same phone, but full stock, not even rooted. And he got simmilar problem to me, but with less intensivity (it just comes and goes once in a while). Also recently I got this phantom touch problem (after enabling show touch in options I saw my phone is detecting some touches in specific areas) So I think warranty will be the only option :/
I just got done replacing my broken screen on my LG G3. I replaced the whole front panel and just transfered the guts. Everything checked out fine after replacement until i typed my first text message. row A-L will not goto screen unless I touch nearly inbetween the middle of the row beneath it. q-p work fine as well as z-m. What really has me boggled is that the screen accepts touches there in virtually every other app/drawing. Just the keyboards aren't allowing touch in that specfic row. any suggestion?
Found a few more bad section.. Pulled the back loudspeaker back out and tried reseating the cables and still had same issue. They're sending a replacement for free.
This was my first screen replacement, but not my first time dealing with small ribbon cables. All cameras function fine, hoping it was a defect in screen and not my screen changing abilities.. Any tips for the next one would be appreciated. Would like to have a fully functioning phone again sometime. This is nearly more frustrating than the broken screen.
I am having same Issue
steber04 said:
Found a few more bad section.. Pulled the back loudspeaker back out and tried reseating the cables and still had same issue. They're sending a replacement for free.
This was my first screen replacement, but not my first time dealing with small ribbon cables. All cameras function fine, hoping it was a defect in screen and not my screen changing abilities.. Any tips for the next one would be appreciated. Would like to have a fully functioning phone again sometime. This is nearly more frustrating than the broken screen.
Click to expand...
Click to collapse
Hey just curious if your issue has been resolved.... I am having same issue, but i took mine to a computer store i have been dealing with for years. about a year ago they started doing cell phone repairs as well. I had them replace my cracked screen on my LG G3 and that same row of text if off for me and there are a few other spots i have noticed are off as well .... very frustrating... Anyway the place I took it to has replaced 3 screens hoping they were getting defective parts.... they just called to tell me I can come get it but they were unable to repair the dead spots without going further into replacing boards or something.... I dont know... It is weird though cause you can get the dead spots to work sometimes by very lightly touching or just touching it in just the right spots like a calibration if off....
thomas020476 said:
Hey just curious if your issue has been resolved.... I am having same issue, but i took mine to a computer store i have been dealing with for years. about a year ago they started doing cell phone repairs as well. I had them replace my cracked screen on my LG G3 and that same row of text if off for me and there are a few other spots i have noticed are off as well .... very frustrating... Anyway the place I took it to has replaced 3 screens hoping they were getting defective parts.... they just called to tell me I can come get it but they were unable to repair the dead spots without going further into replacing boards or something.... I dont know... It is weird though cause you can get the dead spots to work sometimes by very lightly touching or just touching it in just the right spots like a calibration if off....
Click to expand...
Click to collapse
A review on G3 LCD's on Amazon reports the same problem "I installed the screen and immediately my wife mentioned that it seemed to have "dead spots" when she was texting / playing games. I noticed it myself when I tried texting myself as a test. Several of the letters on the keyboard just wouldn't register very well. She went into the settings and ran the "motion sensor calibration" test under general settings>gestures. This has resolved the touch screen issues. "
I don't see how that would fix it but I guess it's worth a shot.
Hey guys, a friend of mine give me his moto e cause he had soft bricked it. Reading through the forum I could reinstall the firmware (4.4.4 latam) and now it's working fine, but there are 5 spot in a vertical line that doesn't register my touches, these spots are aligned in the middle of the screen, one is at the y position of the keyboard, and the others are separated 1cm each other (1 is under the y and the other 3 are above). Could this be a software related problem or I just have to replace the touchscreen? (I've tried factory reset two times but I've not reflashed the firm again) thanks in advance and sorry about my English.
First take a try with Screen tester app die playstore, and change rom once, if didn't helped, you can replace screen assembly at low cost on local markets.
Well, i've reflashed the stock 4.4.4 firmware and it's still the same, i guess i'll have to replace the touchscreen. I dont know how the touchscreen works in this phone but it's a little strange that certain isolated areas in the middle of the screen doesnt work..
pabliyofp said:
Well, i've reflashed the stock 4.4.4 firmware and it's still the same, i guess i'll have to replace the touchscreen. I dont know how the touchscreen works in this phone but it's a little strange that certain isolated areas in the middle of the screen doesnt work..
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Click to collapse
I had the exact same problem. I had 4 such huge spots on the left side of the screen where touch didn't work. ROM reflashes don't help. Yeah it's really strange. First I thought it might be cuz of water spilled over the screen but later on found out that the display assembly is completely sealed and water can't get in. Yeah it's really strange how display suddenly stopped working that way..even touches of local phones don't get magically spoiled like this, dunno what's up with moto. I got it replaced from local market for 1300. I would say the quality of the display, touch, brightness, contrast, everything is same as that of the original display. The only thing I suspect is that the glass is not gorilla I guess.
Sent from my landline