[Q] Htc Sensation xlerror : cant mount sdcard (external memory) and missng - Android Q&A, Help & Troubleshooting

Please help me. it's been almost two weeks i'm having this problems. my phone is HTC Sensation XL CM10.1
the problem starts here, when i switch on my phone, it stuck on CyanogenMod, i restart my phone so many time but that wont help me, so what i did was i format my phone from bootloader.
so new problem appear again
I'm having problem with my EXTERNAL MEMORY. this is not SD CARD since HTC Sensation Xl DOES NOT have memory card slot. it's HTC Sensation XL 16GB.
my problem is everytime i enter camera and gallery, it says "No external storage available" then my whatsapp also cannot download images and videos. then when i go to storage, it shows only internal memory available, it does not shows the External one, it seems like the external memory is not inserted.
i already restart my phone so many times but still this wont help to solve the problem. then i go to recovery, then i tried to mount sdcard, but it said "cant mount Sdcard" then i tried to format sdcard but failed since the sdcard cannot be mounted.
then i try to connect my phone through USB to my computer, but i cant even read the sdcard, theres no notification that my phone is connected through USB. but its connected already. lol. so confused.
if i cant connect through USB, then how can i solve this problem? how can i flash a new rom? how to downgrade my phone since i hane read from most of the forums that the only way to solve is downgrade the phone to stock. but i cant even connect it through USB to put the rom.
im just telling this if this can help you.
RUNNYMEDE PUT SHIP S-ON
HBOOT-1.28.0006
RADIO-3831.16.00.27_eMMC -boot
Please help me and sorry if my english is bad.
or email me to [email protected]

Help me
Pls Help said:
Please help me. it's been almost two weeks i'm having this problems. my phone is HTC Sensation XL CM10.1
the problem starts here, when i switch on my phone, it stuck on CyanogenMod, i restart my phone so many time but that wont help me, so what i did was i format my phone from bootloader.
so new problem appear again
I'm having problem with my EXTERNAL MEMORY. this is not SD CARD since HTC Sensation Xl DOES NOT have memory card slot. it's HTC Sensation XL 16GB.
my problem is everytime i enter camera and gallery, it says "No external storage available" then my whatsapp also cannot download images and videos. then when i go to storage, it shows only internal memory available, it does not shows the External one, it seems like the external memory is not inserted.
i already restart my phone so many times but still this wont help to solve the problem. then i go to recovery, then i tried to mount sdcard, but it said "cant mount Sdcard" then i tried to format sdcard but failed since the sdcard cannot be mounted.
then i try to connect my phone through USB to my computer, but i cant even read the sdcard, theres no notification that my phone is connected through USB. but its connected already. lol. so confused.
if i cant connect through USB, then how can i solve this problem? how can i flash a new rom? how to downgrade my phone since i hane read from most of the forums that the only way to solve is downgrade the phone to stock. but i cant even connect it through USB to put the rom.
im just telling this if this can help you.
RUNNYMEDE PUT SHIP S-ON
HBOOT-1.28.0006
RADIO-3831.16.00.27_eMMC -boot
Please help me and sorry if my english is bad.
or email me to [email protected]
Click to expand...
Click to collapse
Hi.
You solved this problem??
If you did can you tell me how?

Related

[Q] Can not mount external SD card

I have rooted my phone using TGA_Gunnman's one-click method.....everything was great - I am pretty sure my phones everyday performance is better now as a result. Of course, all the awesome things I can do now that I have root, make the phone that much better!
Yesterday, after no mods or changes my SD card became nor recognized by the phone. I get an error that the "Mount Point is absent or incorrect. Please unplug USB and try again." Of course I have tried unplugging, restarting, fixing permissions, unrooting, putting in a different SD card, nothing...NO access to SD. I am able to access the SD card from a computer so pretty sure its not the card.
I have searched and searched and searched the forums...I have not found anyone having a similar problem.
Does anyone have any suggested fix....or am I destined to return this handset for a dif one?
Thanks for any and all help.
kstar
So, due to lack of response, I can only assume the phone is faulty, and I will be heading to t-mobile store today.
Or am I really that slow and it is totally obvious?
Sent from my SGH-T959 using XDA App
did you try restoring the phone to factory settings?
Thanks for the suggestion....but a factory reset did not fix the problem.
I got that EXACT same error yesterday while I was tinkering trying to rename the memory card on the computer and phone. I unmounted it and then it started giving me this error. I DID fix it though I'm not sure WHICH one of the things I did fixed it so I will list everything I did while trying to lol.
1. Remove the card from the phone as it is powered on. Wait a few seconds and re-insert it. See if problem persists.
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card. See if problem persists.
3. With the phone and card in, attempt to connect to a computer in all 3 modes (Storage, Media Player, etc). See if it still can't mount it after you disconnect from the computer.
4. (I think this may have fixed it but not sure). With the phone on and card in, go into setting-->Applications-->Development-->USB Debugging. CHECK the box "USB debugging". Now connect the phone to your computer. It will warn you its in debugging mode, click ok. Open the notification menu on top when its connected (the one that slides down from top) and MOUNT the memory card + phone memory. Your computer should now recognize 2 new drives. Phone memory and the memory card. After this, disconnect the phone and it SHOULD be able to find the memory card and mount it CORRECTLY, fixing your problem for good.
Let me know if all of these don't work and I'll think if I missed something that I may have done while trying to fix it. It's not your memory card or the phone itself. It's the software which bugged. I wouldn't recommend you return it at all since its not faulty. The new one will do the same.
PS: If NOTHING works and I can't think of the thing that fixed mine, there IS something that WILL fix it guaranteed though I only recommend you do that as a last resort. If you reflash the phone to a different ROM, it will be fixed since the bug is in the software. There is the stock T-Mobile ROM provided on these forums somewhere if you want the same ROM (or as close to it as possible) that came with the phone (aka...as you got it out the box). Otherwise, you can flash into some custom rom (likely having some improvements too). All up to you. Though I only would recommend this if you REALLY have no other option.
Thank you - none of those options helped. I am not able to see the phone memory either. In other words, even when I have it plugged in to the computer and tell it to mount memory to the computer, no drive shows up. So I am unable to access any storage on the phone.
Why would this software issue just show up out of no where? I have had the phone since day 1......
Thank you!!!
Hmm...I was able to see the phone memory at least. Are you sure your phone doesn't even detect the phone memory? Cause that is quite odd. I remember my phone did not detect ANY memory card all the while giving me that message but it DID find its phone memory and could use that. Idk. I played with my phone an a USB cable for half an hour panicked that I did something to my phone or memory card till it finally worked. Your issue MAY be different though. In either case, I don't seem to remember anything else I did with it (maybe combination of those things I was listing? idk). Furthermore your issue may be different, even if related so I suppose start looking into the flashing process. You will need to flash if you want to return it anyway is my guess. So might as well.
I suggest you start looking here:
http://forum.xda-developers.com/showthread.php?t=747335
It's all the Roms for the Vibrant up to date. You will need Clockwork recovery and Odin to flash. The list has the official Tmobile ROM that your phone was shipped with. You can try that. It will return it to FULL stock, making it returnable and very likely fixing it. But if you're feeling adventurous you can try the custom ROMs.
Thanks for all your help - I ended up returning it b/c I didn't have the time to deal with it and have now run into a new problem of apps not installing from the market. They actually install for the first five minutes after wiping the phone, but then the installing was unsuccessful. I got two different replacements today and a new sim card, spent half my afternoon on the phone with 611...still no apps.....
Edit: found the fix for inability to download apps
settings>applications>manage applications>menu>filter, all>download manage>clear data
Of course, on my third vibrant and this is the only one with the menu button lag......i will be patient.....
I just had exactly the same problem with my Galaxy S. The problem was, My internal phone memory was unmounted after flashing a new firmware. Once I mounted it, it worked.
Menu > Settings > SD Card and Phone Storage > Mount SD Card (under Internal SD Card)
This mounted both internal and external cards and I'm now good to go!!
I have this exact same error right now and nothing is working.
Also, I do not have the option of returning the phone because it was a private sale and i bought the phone off of someone. He has the receipt but I wonder what I can do since he paid for it under his credit card and its in his name?
tks }{Alienz}{,
I got this can not mount external sd card message and following your step 2, it`s working now! just to remember, step 2 is:
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card.
Regards,
Eric Fagundes
Samsung vibrant unrooted yet =]
I had the same problem and #2 worked for me as well. Thank you!
I have a similar problem. I flashed axura and since then when I plug in my phone It never gives me the option to mount my phone. Has anyone found a fix for this?
- took the longest time to fix this. anyone having the same problem. i fixed it by getting a samsung usb cord. for whatever reason my phone wouldnt realize it was connected to the computer without it
}{Alienz}{ said:
I got that EXACT same error yesterday while I was tinkering trying to rename the memory card on the computer and phone. I unmounted it and then it started giving me this error. I DID fix it though I'm not sure WHICH one of the things I did fixed it so I will list everything I did while trying to lol.
1. Remove the card from the phone as it is powered on. Wait a few seconds and re-insert it. See if problem persists.
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card. See if problem persists.
3. With the phone and card in, attempt to connect to a computer in all 3 modes (Storage, Media Player, etc). See if it still can't mount it after you disconnect from the computer.
4. (I think this may have fixed it but not sure). With the phone on and card in, go into setting-->Applications-->Development-->USB Debugging. CHECK the box "USB debugging". Now connect the phone to your computer. It will warn you its in debugging mode, click ok. Open the notification menu on top when its connected (the one that slides down from top) and MOUNT the memory card + phone memory. Your computer should now recognize 2 new drives. Phone memory and the memory card. After this, disconnect the phone and it SHOULD be able to find the memory card and mount it CORRECTLY, fixing your problem for good.
Let me know if all of these don't work and I'll think if I missed something that I may have done while trying to fix it. It's not your memory card or the phone itself. It's the software which bugged. I wouldn't recommend you return it at all since its not faulty. The new one will do the same.
PS: If NOTHING works and I can't think of the thing that fixed mine, there IS something that WILL fix it guaranteed though I only recommend you do that as a last resort. If you reflash the phone to a different ROM, it will be fixed since the bug is in the software. There is the stock T-Mobile ROM provided on these forums somewhere if you want the same ROM (or as close to it as possible) that came with the phone (aka...as you got it out the box). Otherwise, you can flash into some custom rom (likely having some improvements too). All up to you. Though I only would recommend this if you REALLY have no other option.
Click to expand...
Click to collapse
What i did was reformat fat32 again then did a battery pull an went an turned off debugging an turned it back on an pluged it back in to computer an it found it, it renamed dcim to DCIM caps..i copied all photos an audio back in to that an it found everything then just copie all the rest of the stuff on your card back to the card Im running MIUI revamped now an i like it. Hop that helps somone out
i find that the answer to most solutions is the top thread in this forum.
Odin + 512.pit + t959UVJFD.tar
go back to stock jfd build 2.1

[Q] USB Storage Problem

Just turned on my phone after the exam today and normally it justs checks the usb storage as usual but now it's stuck on checking the usb storage, been like this for hours and I've tried restating the phone but same thing.
As a result of this I can't access anything. It's just stuck on (preparing usb storage -checking for errors)
What to do? Cheers
try - remove your external SD card and switch on the phone,
Just tried that an hour ago. It's something to do with internal sd card pretty sure.
Any other suggestions?
cwm format emmc or sdcard [depends on version of cwm] remove external sd card to be safe.
Might have to do that unfortunately
if you are not concerned about apps, just try a factory reset...
zaheedahmed said:
if you are not concerned about apps, just try a factory reset...
Click to expand...
Click to collapse
i bet he is not at all concerned about apps, his phone is unusable. lol
Tried formatting and still same problem.
USB storage is not the SD card .
jje
So what should I do?
USB storage is not the SD card .
jje
yes.....
Rooster19,what do you mean by "USB storage" checking, we understand it is media scanning upon booting, isn't it?
Yeah, but now it just says that, whatever I mentioned in the OP.
Keeps doing that and can't access gallery, music, or can't be detected on PC.
Don't know how it happened :/
Whoa I just got a message saying "damaged usb storage" after rebooting again.
What do
currupted / damaged internal storage....
1: format all partitions using cwm
2: try flashing stock rom using odin.
otherwise sorry in my opinion repair job
be warned doing anything above mentioned now could actually kill the device in the state it is now.
Help anyone
My phone can't even get recognised on the PC..
Anything else??
I think I have no hope :/
yow yow yow
try "FAT32", "default seperate size" andddd "fast format", say "thank you man"

Urgent...please help!!!!

Hi,
I was trying to format my internal storage after connecting it to my pc. However the format got interrupted and now the phone does not read the internal storage at all??
What can I do? Can't figure anything out... Also tried to format internal storage using recovery but am unable to do so.
PLEASE HELP ME.....PLEASE............
Okay well- I have solved it out... just putting it in case somebody else goes through this too..
I went to recovery and with usb connected, I tried to mount the internal storage. And then windows connected to it asking me to format again since the drive cannot be used.
I formated and it went correctly this time and bang..problem fixed

[Q] HTC Sensation XL External memory missing

Please help me. it's been almost two weeks i'm having this problems. my phone is HTC Sensation XL CM10.1
the problem starts here, when i switch on my phone, it stuck on CyanogenMod, i restart my phone so many time but that wont help me, so what i did was i format my phone from bootloader.
so new problem appear again
I'm having problem with my EXTERNAL MEMORY. this is not SD CARD since HTC Sensation Xl DOES NOT have memory card slot. it's HTC Sensation XL 16GB.
my problem is everytime i enter camera and gallery, it says "No external storage available" then my whatsapp also cannot download images and videos. then when i go to storage, it shows only internal memory available, it does not shows the External one, it seems like the external memory is not inserted.
i already restart my phone so many times but still this wont help to solve the problem. then i go to recovery, then i tried to mount sdcard, but it said "cant mount Sdcard" then i tried to format sdcard but failed since the sdcard cannot be mounted.
then i try to connect my phone through USB to my computer, but i cant even read the sdcard, theres no notification that my phone is connected through USB. but its connected already. lol. so confused.
if i cant connect through USB, then how can i solve this problem? how can i flash a new rom? how to downgrade my phone since i hane read from most of the forums that the only way to solve is downgrade the phone to stock. but i cant even connect it through USB to put the rom.
im just telling this if this can help you.
RUNNYMEDE PUT SHIP S-ON
HBOOT-1.28.0006
RADIO-3831.16.00.27_eMMC -boot
Please help me and sorry if my english is bad.
or email me to [email protected]
Pls Help said:
Please help me. it's been almost two weeks i'm having this problems. my phone is HTC Sensation XL CM10.1
the problem starts here, when i switch on my phone, it stuck on CyanogenMod, i restart my phone so many time but that wont help me, so what i did was i format my phone from bootloader.
so new problem appear again
I'm having problem with my EXTERNAL MEMORY. this is not SD CARD since HTC Sensation Xl DOES NOT have memory card slot. it's HTC Sensation XL 16GB.
my problem is everytime i enter camera and gallery, it says "No external storage available" then my whatsapp also cannot download images and videos. then when i go to storage, it shows only internal memory available, it does not shows the External one, it seems like the external memory is not inserted.
i already restart my phone so many times but still this wont help to solve the problem. then i go to recovery, then i tried to mount sdcard, but it said "cant mount Sdcard" then i tried to format sdcard but failed since the sdcard cannot be mounted.
then i try to connect my phone through USB to my computer, but i cant even read the sdcard, theres no notification that my phone is connected through USB. but its connected already. lol. so confused.
if i cant connect through USB, then how can i solve this problem? how can i flash a new rom? how to downgrade my phone since i hane read from most of the forums that the only way to solve is downgrade the phone to stock. but i cant even connect it through USB to put the rom.
im just telling this if this can help you.
RUNNYMEDE PUT SHIP S-ON
HBOOT-1.28.0006
RADIO-3831.16.00.27_eMMC -boot
Please help me and sorry if my english is bad.
or email me to [email protected]
Click to expand...
Click to collapse
have you solve the problem yet? I also have the same problem..my XL couldn't mount sd card & after i factory reset it then i stuck in the boot screen.
Anyone here can help??
problem
yuiordai said:
have you solve the problem yet? I also have the same problem..my XL couldn't mount sd card & after i factory reset it then i stuck in the boot screen.
Anyone here can help??
Click to expand...
Click to collapse
Same here
---------- Post added at 02:12 AM ---------- Previous post was at 02:00 AM ----------
yuiordai said:
have you solve the problem yet? I also have the same problem..my XL couldn't mount sd card & after i factory reset it then i stuck in the boot screen.
Anyone here can help??
Click to expand...
Click to collapse
boot into Recovery
-> Connect your HTC SXL to your PC
Go to "mount USB Storage " and sty in this menu, now the PC have to format the SD-Card -> But please look that it only show you the 8 GB free space (SD-Card). I know that Windows can show you only this one but with linux it is able to format everything.
So i had formated the SD-Card
-> Download CM
-> Download Gapps
Copy on the SD-Card
Reboot to Recovery
-> Install ZIP from SD-Card

[Q] "Usb connected" vanished

Hii devs
These days I can't get my phone connected to my pc neither mounting my sdcard. I tried that even through my recovery, in vain ( I've got TWRP Recovery & root).
I got alcatel x'pop 5035d. I tried a fresh install with One touch upgrade, a backup with flashtools. Can't recognize my phone ( ps: I got all drivers installed and fine since I tried that before. )
Then i'm stuck with the annoying unkown device from windows, unable to mount my sdcard, and even a factory reset didn't change a fact.
I hope you can help me to figure either is a hardware or a software problem, and help me get through this problem.
Thanks
You can't mount your SD card on your phone? Did you try formatting it?
GermainZ said:
You can't mount your SD card on your phone? Did you try formatting it?
Click to expand...
Click to collapse
My SD card is fine and readable by my phone.. im just wondering is there any solution to get my phone connected to pc because when i do it only keeps charging..
Fixed using Stickmount [root required].

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