WARNING! The S4 is extremely fragile! - Verizon Samsung Galaxy S 4

Hello,
. About 3 weeks ago I got an S4. That makes me the 4th of 5 people I know with them. The first three all have cracked glass. I thought they were just abusing their phones. Last night at a concert my phone slipped out of my pocket while sitting. It fell a foot and a half. I am now the fourth to have a cracked screen. A foot and a half. I will save you the stories of what my Motorola Droid and DNA took without any damage at all. I just paid $600 for this phone, I'm not paying $200 to get the glass replaced.
The 5th person is my wife. She accepted the S4 on performance recommendations. Hers is not cracked yet, but she only got it 2 days ago, we'll see how long it lasts. Why yes I could buy a nice case like an otterbox to protect the phone, but then why would I buy a thin, lite weight phone? Why didn't Samsung just use some real material such as gorilla glass instead of the cheap crap?
I am truly disappointed in this product.

The S4 has gorilla glass 3, the latest release of gorilla glass. Did any of these people you mentioned have cases on their phone?

Cheap crap? You realize they used Gorilla Glass 3? I've dropped mine caseless with no issues.
Sent from my SCH-I545 using Tapatalk 4 Beta

whiteout7942 said:
The S4 has gorilla glass 3, the latest release of gorilla glass. Did any of these people you mentioned have cases on their phone?
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Hmmm maybe Gorilla Glass 3 is the windows vista of glass! My first s 4 had 2 scratches on it right out the box...
Sent from my SCH-I545 using xda premium

Balsta said:
Cheap crap? You realize they used Gorilla Glass 3? I've dropped mine caseless with no issues.
Sent from my SCH-I545 using Tapatalk 4 Beta
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accually gorilla glass has been tested, not with just phones, and they're prone to be anti-scratch, but they are compacted and thinner then most cellphone glass screens, so even if it is gorrilla glass 3, i might not scratch as bad, but since its compacted glass, and slightly thinner, its prone to crack and break easier(under circumstances), hence why its a thin phone, some smartphones are thick cause the glass and parts, to make a compacted phone its almost taking the risk of becoming fragiler the thinner it gets, like mica, but more expensive lol

Otterbox Commuter Case....sweet as colors and really nice case, get yourself one!

Nomadadon said:
Hello,
. About 3 weeks ago I got an S4. That makes me the 4th of 5 people I know with them. The first three all have cracked glass. I thought they were just abusing their phones. Last night at a concert my phone slipped out of my pocket while sitting. It fell a foot and a half. I am now the fourth to have a cracked screen. A foot and a half. I will save you the stories of what my Motorola Droid and DNA took without any damage at all. I just paid $600 for this phone, I'm not paying $200 to get the glass replaced.
The 5th person is my wife. She accepted the S4 on performance recommendations. Hers is not cracked yet, but she only got it 2 days ago, we'll see how long it lasts. Why yes I could buy a nice case like an otterbox to protect the phone, but then why would I buy a thin, lite weight phone? Why didn't Samsung just use some real material such as gorilla glass instead of the cheap crap?
I am truly disappointed in this product.
Click to expand...
Click to collapse
That is very interesting. I am wondering if yours is some of the early run phones? Up here in Canada, I haven't heard of any cracked glass yet. And from what I have seen, the S4 has a metal ring around it or is in a metal case now something like an Iphone style. I am wondering if the clearance are too tight and that caused it to crack. We may see a second gen phone if this is the problem and more have the same issues.
Now for the other post about scratches. Ya, I have a very slight scratch on mine. I don't by all of this damage, scratch resistance glass. Although I have an S3, they say that they tried scratching the screen with a key and it didn't scratch. A key has dull edges and aren't always in a pocket with a phone. Mine was scratched with a piece of paper. As that is all that was in that pocket.

Still fragile
As I said, I know 5 people now with S4's. All have damaged screens from minor issues. The only one that doesn't is only 3 days old.
I had a case on it but have to get a new one because the case doesn't fit with the QI charger receiver in it. Mine fell 1.5 feet, I was sitting in a chair at a concert and it slid out of my pocket. 1.5 feet, gorilla glass should be able to take that without issue, but that is definitely not the case with this phone.
If I wanted a big, thick phone from an otterbox I'd have bought a big thick phone.

i know 4 people with S4's who have had them since launch, and none of them are broken.
one of them even just uses the holster shell case.
then again, i don't think any of my friends are really irresponsible with their $650 pieces of technology.

Nomadadon said:
Hello,
. About 3 weeks ago I got an S4. That makes me the 4th of 5 people I know with them. The first three all have cracked glass. I thought they were just abusing their phones. Last night at a concert my phone slipped out of my pocket while sitting. It fell a foot and a half. I am now the fourth to have a cracked screen. A foot and a half. I will save you the stories of what my Motorola Droid and DNA took without any damage at all. I just paid $600 for this phone, I'm not paying $200 to get the glass replaced.
The 5th person is my wife. She accepted the S4 on performance recommendations. Hers is not cracked yet, but she only got it 2 days ago, we'll see how long it lasts. Why yes I could buy a nice case like an otterbox to protect the phone, but then why would I buy a thin, lite weight phone? Why didn't Samsung just use some real material such as gorilla glass instead of the cheap crap?
I am truly disappointed in this product.
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Click to collapse
Lol it is gorilla glass.
Even so, gorilla glass is just glass after all. Glass is brittle, it will break upon shock.
If you want a phone that isn't as fragile as these new smartphones, you might want to get one of those old Nokia phones that has plastic screens.

i love how people cry when they drop a phone and it breaks.. like what are you expecting? I know it has gorilla glass but that doesnt mean it wont survive everything. you forget its GLASS.... it is insanely fragile and can be affected by many many factors that will cause it to either survive or not survive even the smallest of drops. temperature, humidity, height, weight load behind it, fracture point and the list goes on.
it is glass, it will break, dont be surprised when you drop it and it cracks. but yes gorilla glass should help reduce them but you have no idea what kind of stress factors went on in that glass.
remember, cars have airbags, have made car insanely safe for people yet people still get injuries and even death from car accidents. airbags cant save you every time. same goes for gorilla glass.

Here is a video from Samsung showing the S4 endurance test. http://youtu.be/K4f9gQ7b6Gg There is a thread in the Verizon S3 forum that was similar to this one. Some people said the phone was bullet proof, some said it was fragile. I think it depends on how the phone lands on a hard surface as to whether it breaks or not, hence the discrepancy.

Not sure I agree with the perspective, since a lot of folks are not engineers, or may have had more resilient phones (once with less glass) before this. Case in point, the S3 handles drops better, but a relative point and both will crack on a hard surface and if the impact is an acute angle (a corner). The more surface glass and less bezel, the more likely a display crack when kinetic energy needs displaced (a drop).
On top of that reality of physics, Samsung have gone way out of their way to pimp how tough the S4 is lately. Perhaps giving some consumers a false sense of security, along with the Gorilla glass misnomers (assumptions it will not crack).

Has there ever been a phone releases without people complaining about how weak it is? I read the same things about my galaxy nexus.
Sometimes they break. It happens. I've dropped mine from shoulder height without a case... Only a nick... And do you know what that means?
Nothing. It means absolutely nothing. With such a small sample size I am unwilling to make any sweeping claims about all S4s. Unfortunately I may be in the minority.
Sent from my SGH-M919 using Tapatalk 4 Beta

same here... mine fell out of my pocket and cracked instantly.

Wait so because your glasd cracked all of a sudden all s4's are fragile and break easily? No, it all depends on how you drop it. If you drop any phone face first it'll crack.
Sent From my Rooted Samsung Galaxy S4 running Cynergy ROM

I must have not read the line that said S4's are shatter proof.

Seems the only absolute in all this is glass can break if you drop it.

TheStrokerace said:
from what I have seen, the S4 has a metal ring around it or is in a metal case now something like an Iphone style. I am wondering if the clearance are too tight and that caused it to crack.
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It's not metal is plastic just kinda looks like metal.
Sent from my SCH-I545 using Tapatalk 4 Beta

You probably need the Active S4, I have pretty thin tpu case on mine, dropped it a few times. No problems here. Always get some kind of case.

Related

[Q] Do i really need a screen protector for the note?

the note is pretty without it, then when I put it on it's okay still but you know what i'm talking about, but do I really need it cause i have that double layer case for it
So the 7 thousand other threads about this weren't good enough?
Its a personal opinion as to yay or nay
Sent from my SAMSUNG-SGH-I717 using XDA
I'm with protection like how is the screen of the note
Keep a screen protector away from this beautiful screen.
Sent from my SAMSUNG-SGH-I717 using XDA
defnow said:
Keep a screen protector away from this beautiful screen.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
I agree. Just make one pocket phone only. No keys or nothing
Sent from my note running a jelly bean key lime pie hybrid OS
Does the Note needs a screen protector (SP)? Personally I would say hell yeah but to each their own. At least with a screen protector, you get a scratch, you can always replace with a new protector. W/O a SP, you risk your device in getting scrathed up. Plus, with today's SP, you will likely not notice the difference. Always err on the safe side & better to be protected than not to be. Plus, resale value is higher if your phone isn't all scratched up. That extra $15-$20 for a SP goes a long ways.
I do it because I rather spend the $15 for piece of mine and extra perfection. Looks just as good, super thin, and I'm superficial about my phone
Sent from my SAMSUNG-SGH-I717 using XDA
I was able to scratch a note with the s-pen so I've had a screen protector on since
Sent from my SAMSUNG-SGH-I717 using XDA
I'd say yes. I managed to scratch this "scratch resistant " Gorilla Glass very easily. Since then, I tried a few different things to remove the scratch. Guess what? It did not remove. The ONLY way I was able to remove it was to get a new phone. Since then, a SP has been on as getting new phones isn't as easy now that I'm past my 30 days.
Sent from my SAMSUNG-SGH-I717 using XDA
your choice. some people like em, some don't.
I haven't had one on any of my gorilla glass screen phones for the last 3 years and never will.
I purchased the Spigen SGP Glas t. Premium Tempered Glass Series Screen Protector for my Note earlier this week. After applying it and playing with it for two days, I am convinced it is one of the best accessories ever for a phone. Insulation for a screen without degradation in quality. I love it. Links for anyone that's interested:
On Amazon:
http://www.amazon.com/SPIGEN-SGP-Premium-Tempered-Protector/dp/B007CP5EW0/ref=pd_cp_cps_0
Product Page:
http://www.spigen.com/cell-phone/sa...tor-glas-t-premium-tempered-glass-series.html
I hate to admit it, but I actually purchased one of the horribly overpriced Moshi screen protectors at the ATT store, and, even though I have applied hundreds of screen protectors on my phones over the years, this one is the absolute best one I have ever used; its super easy to apply perfectly, with a sort of "template" sheet that the protector gets shipped on, and there are almost no smudges, no screen darkening, and it fits perfectly!
Do you "need" a screen protector? No, the phone works fine without it..
should you put one on? to me, its the first thing I put on the phone before I even take the factory plastic off the phone..
And, down the road, when you go to sell your phone, or trade it in, you will get maximum return if you keep the thing looking like brand new..
I haven't had a protector on my note yet. I was thinking of maybe getting the steinheil protector because of all the issues people are having with the glass one.
So far the gorilla glass has held up just fine for me. No marks at all, I still don't even have a case on this thing
Sent from my SAMSUNG-SGH-I717 using xda premium
if I wasn't such a klutz, I would keep it case free too..
another solution is Wrapsol; which I have had on a few phones, with leaves it pretty naked, but puts a clear shield on any area that you want protected..
Would you rather have a SP and not need it or need a SP when you don't have it (like when you accidentally drop that bad boy)?
Sent from my Galaxy Nexus using xda premium
It seems the gorilla glass isn't as scratch resistant as the manufacturers want us to believe
Sent from my SAMSUNG-SGH-I717 using XDA
My girlfriend managed to get a small scratch on her screen within a week of use (screen protectors were already on order), so yes i think a sp is essential if you want to avoid damage.
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
I use one of the Steinheil for two reasons, and scratches isn't one of them.
1. Anti-glare. The proper Steinheil protector is great for this.
2. Smudges/fingerprints. I find that the Steinheil doesn't attract the oils from your hands nearly as much as native Gorilla Glass.
The texture is the only thing I'd really worry about - it feels weird to some. I usually stop noticing it after 2-3 days.
On my past 3 Android phones, I haven't ever used Screen Protectors. I hate the feel and look of most of them (I know there are certain that are glass, or feel pretty much fine, but many never feel like awesome smooth glass, almost a texture sometimes), and I sometimes feel cases end up pushing up the edges, making it look like **** and needing to be replaced. Or it gets tweaked sliding it in and out of my pocket.
For good measure, WM HTC Touch Pro ended up with zero scratches on screen, lived in a case at first, then without because it was such a brick. It had a SP at first, but eventually it peeled and I said **** it. Phone felt better without (Resistive Screen with stylus). It died when I gave it to my GF for a loaner, and she dropped it and left it in a river for awhile...on the first day she had it. (my phones are in constant peril!)
The HTC Aria ended up with zero scratches and still in mint cond when I moved on to an HTC Inspire 4G. Had been dropped onto Concrete, wood, etc from at least 4 feet on occasion. Protected by HTC TPU smoked case from ATT store for entire life.
HTC Inspire 4G ended up with one very slight vertical scratch toward the far right side of the screen. I only noticed it when the screen was off, never noticed it with my finger sliding onto it, or in general use. It had a rough life, and I was happy/surprised that was the only damage it ever received. Standard drops from about 4 feet onto assorted surfaces like concrete, hardwood floors, etc. Protected by Case-Mate Tough Case from ATT store for entire life.
My GNote is still without a scratch. Has only really been dropped on carpet, and a few small drops onto hardwood floors from about 3 feet. Protected by Speck Candyshell from ATT store, then Trident Aegis (kinda **** imo), and now Cruzerlite Androidified TPU (sucked at first, broken in and a few mods with the punch from a hole puncher, now perfect).
I keep all of my phones in my front right jeans pocket with the screen against my leg, and I never leave the ATT store without a case (even if I know I'll be getting a diff case very soon). I never put anything else in my phone pocket. Also be aware if your pants have very sharp/exposed rivets above your pocket. Clean out your pockets before you wear them. Turn them inside out if you can/use packing tape or something to make sure all the possible grit/**** is gone. It's entirely possible to get sand/dirt/whatever in there, and have it remain even after washing.
When I travel by motorcycle (85% of the time), my phone goes in a ziplock bag as well, and then I put it in my backpack, or occasionally front left breast pocket of my jacket. I think if you are aware of the fact that you are carrying a $600+ device in your pocket, you can easily avoid scratches. All of the cases I use have a sufficient lip to set the phone face down, but I RARELY ever set them face down (grit/sand/etc can be so small and so easily scratch)
TL;DR-I've had great luck without a Screen Protector and prefer to run without them. Many have had the opposite and much prefer a SP for extra peace of mind. Do what you are comfortable with.
Streak & Note
Had a dell streak for about 14 months. First 3-4 months had a screen protector on it, for nothing else because I had 3 win-mobile phones that the bottom area where the stylus is used, had scratches.
When the protector starting peeling off, I just chucked it. I used a soft belt case for well over a year w/o issues. Not one scratch.
When I got the Note in mid December, I didn't even bother with one. I use a Seidio ultimate case, and have had no issues, and, I use the s-pen daily.
Unless you are rough on your device, toss it around or carry it in your pocket with change & car keys, I wouldn't put one on it.
It's scratch RESISTANT, not scratch PROOF.

No case ok?

I hate cases as a rule, will the naked screen with GG2 on S3 be safe to just put in an empty pocket and not get scratched? I take the back battery covers will be able to buy off eBay etc o XE released, so no problem in scratching that?
You are seriously going to just be okay with scratching a $700 investment and then just buying a new back off eBay? O if I ever damage my baby when I get it I will cry until mold grows on it. It word be the end. I am spending $700 on a phone I will use for 2 years .... no way would I use it without at least a full body Zagg. Have u looked into those? Since u are gung ho on no case?
MrMrMr111 said:
I hate cases as a rule, will the naked screen with GG2 on S3 be safe to just put in an empty pocket and not get scratched? I take the back battery covers will be able to buy off eBay etc o XE released, so no problem in scratching that?
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Any glass will scratch if it comes in to contact with mineral particles, at least put a screen protector on it!
Sent from my GT-I9000 using xda premium
I've had mobiles since 1998 and the only time I use a case is when I go to the beach, the rest of the time they just go naked. Never had screen protector either and I've yet to scratch or drop a phone
Phone goes either in a jacket pocket or a separate pocket in my handbag and I just make sure there's nothing else in there that could do some damage.
Sent from my GT-I9100 using xda premium
The problem with the GS2 is the part that scratched was that bit at the bottom that sticks out. However the GS3 has all one cover at the back so the only part you're gonna scratch is a piece of cheap plastic that you can replace on ebay for as much as a cheap case.
Gorilla Glass doesn't need screen protectors, everyone goes on about the screen quality and then puts a protector on it and ruins the quality right there lol. I have never gotten a scratch to my screen on modern day smart phones, just don't put your phone in with your keys....
This is what pisses me off with iPhone users...
"Samsung phones are made from cheap plastic"
Just feel like yeah but at least we can see our phones and it's cheap to replace parts on it. When you buy an iPhone if you drop it the metal dents or the glass shatters at the back because it's made from cheaper glass than the front. So you have to buy a cheap looking ugly case to cover the phone, making it bulkier and you never even get to see your phone until you sell it.
Now you get these people saying...
"GS3 has a Pentile screen it sucks"
Oh look they have a screen protector on it which makes their screen look like ****.....
Just don't put anything on the phone.
I'm thinking of going the naked route, been using my SGS1 without a case for the last year, and other than some scuffs on the back from putting it on hard surfaces and drunkenly sliding the phone when I pick it up, I have not noticed any significant scratch problems.
Venekor said:
The problem with the GS2 is the part that scratched was that bit at the bottom that sticks out. However the GS3 has all one cover at the back so the only part you're gonna scratch is a piece of cheap plastic that you can replace on ebay for as much as a cheap case.
Gorilla Glass doesn't need screen protectors, everyone goes on about the screen quality and then puts a protector on it and ruins the quality right there lol. I have never gotten a scratch to my screen on modern day smart phones, just don't put your phone in with your keys....
This is what pisses me off with iPhone users...
"Samsung phones are made from cheap plastic"
Just feel like yeah but at least we can see our phones and it's cheap to replace parts on it. When you buy an iPhone if you drop it the metal dents or the glass shatters at the back because it's made from cheaper glass than the front. So you have to buy a cheap looking ugly case to cover the phone, making it bulkier and you never even get to see your phone until you sell it.
Now you get these people saying...
"GS3 has a Pentile screen it sucks"
Oh look they have a screen protector on it which makes their screen look like ****.....
Just don't put anything on the phone.
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Click to collapse
Yeah, my daughter still has my old N1 which has never had a screen protector on it and the screen is still just fine after some 3 years or whatever it has been. SGS2 same thing, got it when they came out, no screen protector, no scratches.
I do run cases though just to get the grippier surfaces. My own wish list for a phone would include it coming with a hard rubberized exterior that I didn't need to get a case for. Something soft enough to be grippy but hard enough that it didn't catch while going into or being pulled out of a pocket. A material like what is used on the seidio innocases.
I can see there's a for and against!
I hate cases in. general as others have said the phones are made 8.6mm etc then a case goes on and boom its a monster again!
I have tried Zagg and others but it does make the screen worse, better protected I agree though.
My iPhone 4 had a full zagg body shield on, with my XE I have a spare battery back cover so no need and a slip pouch for when its in my pocket, best of both worlds I think?
My S1 is coming up for 2 years old now and the only protection I have ever had on it is a screen cover and a pouch that I slip it in to and its still mint. I have already received my new leather pouch for the S3 and it will also come with a new screen protector from CPW
Screen protectors are overrated...depending on phone. I've had my gnex for 5 months with no protection, in pocket, dropped on floor and not a single scratch. The S3 comes with even better glass via gorilla glass 2.
Sent from my Galaxy Nexus using Tapatalk 2
I always go nekid, any and all cases make the phone look retarded IMHO .
I'm naked.
It's a gamble, naturally. You do not want to be naked if you're somewhere with a lot of sand. If you plan on reselling the device, it might also be prudent to take precautions. But if it's just going to be for you, you can do whatever the hell you want.
sent from my Terran Command Center.
Never used a case or screen protecter on my gs2 and its mint had it since release. My HOX however has case on it as it goes shiny on rear if u scratch. With GS3 I'll prob just have pouch an that's it
Sent from my GT-I9100 using XDA
I can recommend one:
Samsung Galaxy S: Normal usage, naked. For in my pocket.
I hate it when my girlfriends cleans my screen because it's dirty because of fingerprints, it reveals all little cuts in the screen. But it still looks nice though.
snowwhite007 said:
Never used a case or screen protecter on my gs2 and its mint had it since release. My HOX however has case on it as it goes shiny on rear if u scratch. With GS3 I'll prob just have pouch an that's it
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
The rear of the GS3 is all one removable cover unlike the GS2 where the part prone to scratches was part of the main structure of the phone on that part sticking out at the bottom.
So if the GS3 gets scratched it'll be on that cheap bit of plastic you can replace for a tenner.
I hate covers & cases, too!
If you have dirt in your case or cover this scratch the phone too. Look at the bumper for iPhone 4(s)...
On my latest phones xperia play and EVO 3d I only use an screen protector and when the backcover a scratched I buy a new.
I want to use my smartphone in 1 Sec. in hands. No opening a cover or cases.
Yesterday I preordered my s3 and now I look @amazon for a screenprotector.
Gesendet von meinem HTC EVO 3D X515m mit Tapatalk 2
I never use cases or screen protectors and I've never had an issue. I usually do buy some kind of pouch for the phone though, especially for when I'm at the beach, which is pretty often.
Have to agree with a couple of the above posts. I don't mind a nice sleek case with minimal protection though. I tend to take very good care of my electronics so its a rare occasion for me to drop my phone. I like the size and shape of phones nowadays and some of these cases are overkill. Especially the otter box ones.. lol, they make your phone just as big as a gameboy .
As for screen protector.. no way. Will never get one. I've tried a bunch and they ALL take away from the smooth glide of the naked screen IMO.
Sent from my SGH-I777 using Tapatalk 2
I'll probably get a screen protector for it at some point. I was thinking I'd go naked in the beginning... when the phone is still new I tend to really baby it and obsess over it, but later on at some point I always, without fail, either drop it on the ground or accidentally put it in a pocket together with some keys or something.
The best screen protector I've tried is Copter Screenprotector+++, I don't know if those are very widely available in a lot of different countries. I think it's a Swedish brand and I don't think they're very well known.
I've tried InvisibleShields, and I find them to be way too grippy and rubbery. The Copters are OK, sure they do add some grippiness to the screen so it does mess with the feeling of the touchscreen but it's the least grippy one I've tried.
I don't much like cases... and if the battery cover gets scratched, I bet that later on you can get those off eBay for 5 bucks a pop... On that note, I would really like a see-through battery cover! Mmmmmm.... *daydreams*
German-Guy said:
I hate covers & cases, too!
If you have dirt in your case or cover this scratch the phone too. Look at the bumper for iPhone 4(s)...
On my latest phones xperia play and EVO 3d I only use an screen protector and when the backcover a scratched I buy a new.
I want to use my smartphone in 1 Sec. in hands. No opening a cover or cases.
Yesterday I preordered my s3 and now I look @amazon for a screenprotector.
Gesendet von meinem HTC EVO 3D X515m mit Tapatalk 2
Click to expand...
Click to collapse
I agree. Hate cases. But I can generally find a good screen protector that doesn't ruin the screen quality and it is very much preferred..
ciscostud said:
Screen protectors are overrated...depending on phone. I've had my gnex for 5 months with no protection, in pocket, dropped on floor and not a single scratch. The S3 comes with even better glass via gorilla glass 2.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Gorilla Glass 2 is no better than Gorilla Glass 1 for protection, the updated version is just 20% thinner.
Sent from my HTC Desire using XDA

Gorilla Glass my A$$

Hi All,
A tale of warning/caution...
Last night my Razr Maxx fell off of my lap and onto the wooden floor. Literally a fall of less than 2 feet. Even though I have a case on it, the screen cracked all the way down the middle.
This seems awfully fragile for "gorilla" glass. Anyone else with an issue? Manufacturer defect?
I'm right there with you...~2 foot drop, happened a few months ago.
Here's carnage:
Science Ninja said:
Hi All,
A tale of warning/caution...
Last night my Razr Maxx fell off of my lap and onto the wooden floor. Literally a fall of less than 2 feet. Even though I have a case on it, the screen cracked all the way down the middle.
This seems awfully fragile for "gorilla" glass. Anyone else with an issue? Manufacturer defect?
Click to expand...
Click to collapse
There are many, many complaints of this. Not unusual story at all.
Gorilla glass is still glass. When impact comes from the side or corner, it will still break. This is why some of us drop the phone and it's ok, because it depends on the angle where it's dropped.
For those who paid attention in school, you know that when things are hard, they are brittle.
Gorilla Glass is great the problem is because of the increased strength the manufacturers feel they can use thinner glass and end up making it to thin.
Also thats not much of a case, is it soft or hard plastic?
I think the main purpose of gorilla glass is to prevent scratches. The hardened glass is still going to shatter if dropped...
Also looks like you're case only covers the sides. It appears (correct me if i'm wrong) that the corners of you're phone are exposed, and that the screen has almost no coverage. Good looking case but if it doesn't keep the phone safer...
Sent from my DROID RAZR using Tapatalk 2
My experience is different - I dropped my razr twice and I feel very lucky
The first time it felt of my desk on the tiled floor screen down and not even a scratch
the second was from my chest pocket on the cement pavement - got two tiny scrathes on the botom left of the screen.
My HD2 has a Gglass too and cracked on the first fall. I had better luck after the replacement...
Dropped my Razr from 4 feet up onto concrete, corner hit first, then flipped a couple of times.
No damage.
It depends on the case.
Looks like the good ole TPU case. As others have stated nothing is perfect and imo no matter what case sometimes shiznit happens.
That being said and being the clumsy person i am i have dropped my razr various times in my otterbox commuter and haven't had a problem.
People seem to forget that the most notoriously fragile phone on earth (hint: it's slightly fruity and has a 4 in the name) is made from Gorilla Glass on two sides. It's still glass.
I keep the pictures from these threads to show people who think I'm crazy for using an OtterBox. Haven't had to replace a phone since i started using them.
Sent from my DROID RAZR using xda premium
otterbox ftw!!!
Monkey glass my walnuts
I was also very disappointed with the promises of gorilla glass. it seems to shatter, chips, and scratches just a little less than regular glass. manufacturers also seem to be using very thin pieces for the digitizers.
I think that monkey glass is a brand recognition like pyrex is to borosilicate. you don't buy borosilicate bowls, you buy pyrex.
Manufactures probably pay a steep tax to incorporate monkey glass in their products. To cut costs they might be using thinner layers than appropriate.
Just go to alibaba.com or dhgate.com and buy a tempered glass digitizer for like 20 to 30 dollars. Heck, buy two for good measure and to save on shipping.
Sent from my SGH-T989 using Tapatalk 2
daniel644 said:
Gorilla Glass is great the problem is because of the increased strength the manufacturers feel they can use thinner glass and end up making it to thin.
Also thats not much of a case, is it soft or hard plastic?
Click to expand...
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Just a soft case, but it does cover the sides (see picture). As mentioned, my guess is because of the angle (right on the bottom left corner).
Some one here recommended the Otterbox Commuter. Is that the consensus on the case with which to go?
Thanks for the input!
Yes gorilla glass is strong but not bullet proof like the Kevlar back "hint of sarcasm"
People have already mentioned about manufacturing and size is one of the issues.
Corning are going to push v2 soon it'll be double strength but half thickness ;-)
Screen protector and a camping pouch for cycling down top all's good.
Sent from my XT910 using xda premium
Science Ninja said:
Just a soft case, but it does cover the sides (see picture). As mentioned, my guess is because of the angle (right on the bottom left corner).
Some one here recommended the Otterbox Commuter. Is that the consensus on the case with which to go?
Thanks for the input!
Click to expand...
Click to collapse
I've got the commuter case, it looks great, can't speak to protection factor as I have been fortunate enough to have not dropped it YET, every other touchscreen device I've owned has been dropped atleast once but in recent years I have gotten better at not dropping (after losing a 400 dollar archos 5 to a fall in the gravel driveway).
My brother got the defender case and within the first week it got snagged and pulled off and in his words went across the room, and here we are some 3 months later and its still working great, if your crazy worried about the screen, and your one of those guys that like belt clips (I don't) go with the defender as the phone can be placed in the belt clip screen in creating a full "shell" around the phone.
Also that 4 mentioned above with gorilla on both sides, LOL, has notoriously thin sheets of gorilla glass, which is why they break so easy.
Science Ninja said:
Just a soft case, but it does cover the sides (see picture). As mentioned, my guess is because of the angle (right on the bottom left corner).
Some one here recommended the Otterbox Commuter. Is that the consensus on the case with which to go?
Thanks for the input!
Click to expand...
Click to collapse
I and my daughter both have otterbox commuter's on our razrs. I've been luck enough (*knock on wood*) to not have dropped mine yet. But my daughter has dropped hers enough in parking lots, driveways, classrooms, etc to more than have paid for both and her razr is still perfect.
Shinare said:
I and my daughter both have otterbox commuter's on our razrs. I've been luck enough (*knock on wood*) to not have dropped mine yet. But my daughter has dropped hers enough in parking lots, driveways, classrooms, etc to more than have paid for both and her razr is still perfect.
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Click to collapse
A kid with a razr is definitively proof enought of resistence.
Sent from my XT910 using Tapatalk 2
I accidentally threw my phone across the room over a football match. Lol Bounced off my bed, off the wall and onto a wooden floor. All was fine thankfully.
Sent from my XT910 using xda premium
wrexus said:
I think the main purpose of gorilla glass is to prevent scratches. The hardened glass is still going to shatter if dropped...
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Click to collapse
This. Yes. This is still glass. Now, if they could make Gorilla Plexiglass, then you might have a semi dropproof phone.

[Q] Defective Gorilla Glass? Best Screen Protector? Geek Squad Protection?

I have had my Note 2 for one week now, and I have gotten a few very hairline scratches on the screen. I have NEVER placed my phone in a pocket with keys, dirt, debris, nor have I ever dropped it or misused it. The scratches are right where I normally swipe the screen to scroll on web pages, but I have never tried this with dirt on my hands.
I have babied this phone since day one and I feel frustrated that the Gorilla Glass 2 doesn't hold up nearly as well as its predecessor.
Questions:
1) I have a few days left to buy into the Geek Squad Protection Program, is it worth it? I've heard horror stories about them not standing behind their service.
2) Has anyone else had this problem with it scratching easily?
3) What is the best screen protector on the market?
Check the spigen Ultra Nano Clear screen protectors, they are awesome.
I have had my N2 since the day they where released and my screen is perfect even with no screen protector.
As far as the BB protection plan, my Son is checking into that right now (he has the plan on a razr maxx that needs to be replaced) His best friend works at BB so he is checking on what they do/don't cover next time he goes to work.
I have also had a great experience with my SGP ultra crystal protector. It doesn't even collect fingerprints as badly as I thought it would.
Yourrid said:
I have had my Note 2 for one week now, and I have gotten a few very hairline scratches on the screen. I have NEVER placed my phone in a pocket with keys, dirt, debris, nor have I ever dropped it or misused it. The scratches are right where I normally swipe the screen to scroll on web pages, but I have never tried this with dirt on my hands.
I have babied this phone since day one and I feel frustrated that the Gorilla Glass 2 doesn't hold up nearly as well as its predecessor.
Questions:
1) I have a few days left to buy into the Geek Squad Protection Program, is it worth it? I've heard horror stories about them not standing behind their service.
2) Has anyone else had this problem with it scratching easily?
3) What is the best screen protector on the market?
Click to expand...
Click to collapse
My screen is still pretty scratch free, with the exception of a few minor ones.
As far as the Geek Squad Plan, I used to work for Best Buy Mobile. In my time there I never refused a phone. The one thing to be aware of is that scratches don't count as it being a broken/faulty phone. If it was cracked it would then be replaced. Other important factor is that you don't get an immediate replacement. They send it out and you get a new phone shipped back to the store in about 2 days. You can either use an old device or get a "loaner" phone from BB. I don't work for Best Buy anymore but still do have the Protection Plan on all my phones. I've used it a few times even after rooting and returning to stock. Never had a problem.
Hope this helps.
You had something as hard as sand (or harder) rub against your screen.
There is nothing defective with GG, or GG2 (the difference is that 2 is thinner, not tougher). It just so happens that a substance harder than glass scratched it.
GG is not scratch proof, not by a long shot. Your phones didn't scratch like this before because they didn't encounter the same substance that scratched yours.
Gorilla Glass is pure marketing. All of the things they show not scratching GG, doesn't scratch other tempered glasses either.
Had my note 2 almost 2 weeks and have noticed a few very small scratches on the screen too. I picked up the Just Like Glass protectors for mine, get them in the mail today.
Try out the tech armor hd clear screen protectors, they work really well. No orange peel effect or screen distortion at all. Also they are going for under $4.00 on amazon if you have a prime account. In regards to the bb protection plan. I have never used it. I too have worked at bb in the past and all my coworkers agreed it wasn't worth it. Try out squaretrade. I have used them for all my phone warranties and they do an excellent job taking care of you in terms of sending a replacement or reimburrsing you should have to buy a new phone off contract price.
Sent from my Note 2!
I've had my phone since before Christmas, and I do have stuff in my pockets with it during the week at work, though nothing metal, and the screen is still just as nice as before.
Ive had some scuffmarks appear..I just used some automotive scratch remover and it works great..
If theyre scratches you can feel with a fingernail..then youre out of luck.
bendystrawboy said:
Ive had some scuffmarks appear..I just used some automotive scratch remover and it works great..
If theyre scratches you can feel with a fingernail..then youre out of luck.
Click to expand...
Click to collapse
Haha what scratch remover
Sent from my SCHW-I605 using xda app-developers app
Well I think I'm going to try the Best Buy thing. Maybe my phone will unknowingly jump out of my pocket and shatter its screen next week.
The scratches are very small and hard to identify, but whenever I pull up a completely white screen, the scratches cause the light to reflect different colors. So a fully blank screen (white) has 1-2mm long and very thin blue/green/red-ish lines across it. Extremely annoying considering I will be having this phone for the next 2 years.
Any advise on the Best Buy warranty or the best way to go about filing for a new phone?
Also, screen protectors will be in hand whenever I get my replacement Note since it seems they aren't as durable as once thought.
Yourrid said:
Well I think I'm going to try the Best Buy thing. Maybe my phone will unknowingly jump out of my pocket and shatter its screen next week.
The scratches are very small and hard to identify, but whenever I pull up a completely white screen, the scratches cause the light to reflect different colors. So a fully blank screen (white) has 1-2mm long and very thin blue/green/red-ish lines across it. Extremely annoying considering I will be having this phone for the next 2 years.
Any advise on the Best Buy warranty or the best way to go about filing for a new phone?
Also, screen protectors will be in hand whenever I get my replacement Note since it seems they aren't as durable as once thought.
Click to expand...
Click to collapse
It's actually very simple... If you don't want to get ANY scratches on your screen then buy a screen protector. :good:

Gorilla glass?

Not sure how my wife managed to do this (probably happened in the purse), but yesterday the display was clean. Today - this.. Not even 2 weeks old phone.
Ohhh man that's not good. I think it is gorilla glass 3 on this device.
I don't know what say....
Have you tried looking up prices to change the screen?
After 2 weeks it should obviously not be like that
The professional replacement will cost at least half the price of a new phone. I will wait for more serious damage and buy a new phone once prices come down. Repair just doesn't make financial sense I'm afraid. I'm just puzzled how could have this happened, in literally less than a day. It should be Gorilla Glass 5 and per this video, even hammer can't damage it
U probably has dropped ur phone or something on the road, the screen must have taken a drop and drag on a rough surface. Cause even it this is gorilla glass 3, that is pretty tough too, it cannot get scratched in a purse, ya some minor scratches can be there but these are really deep scratches.
Nope, no dropping at all. We don't know how it happened, I just noticed it today (yesterday the glass was clean). If it dropped and dragged on a flat hard surface, whole display would be scratched. Protection case would take some damage too, but it's like new. The damage of the display is along one side only with a few scratches reaching further. Really strange.
Need a billfold case. https://www.aliexpress.com/item/4000029291661.html
_mysiak_ said:
Nope, no dropping at all. We don't know how it happened, I just noticed it today (yesterday the glass was clean). If it dropped and dragged on a flat hard surface, whole display would be scratched. Protection case would take some damage too, but it's like new. The damage of the display is along one side only with a few scratches reaching further. Really strange.
Click to expand...
Click to collapse
Oh man that looks painful.
Glass is glass. It has it's limitations.
You really should have used a tempered glass, that would protect the display man.
A3 rocks a gorila glass 5 btw, as mentioned by many reviewers. Gsmarena also says that.
After some "investigation" we suspect our 1.5 years old son to be the "destructor" (though we still don't know how exactly he managed to do it). I haven't used tempered glass protectors for years as I didn't have pretty much a single scratch on any of the phones and they add unnecessary bulkiness . Lesson learned, it's a good idea to have it around small kids
I was so confident about the gorilla glass. That's why i didn't use any tempered glass. But, after 2 days, i noticed a scratch as light reflected on the screen. Then i quickly bought a glass. I'm sure the scratch was from my pocket.
Many glass protections is made in China.
I checked the price of a display replacement in a 3rd party proffesional service center using genuine parts (they can't replace just the top glass layer), it is 155eur. Price of the new phone is currently about 170-180eur in my country.
@ _mysiak_ you can buy for few dollar touch glass panel, you just need to change that....
unixrule said:
@ _mysiak_ you can buy for few dollar touch glass panel, you just need to change that....
Click to expand...
Click to collapse
Thanks for the suggestion, but I don't know anyone who would take the risk and replace only the top glass panel. I saw few instructional videos and it requires quite good tools and skills, most service centers in my country simply won't do it. Even if they did, the price paid for work will be probably close to the cost of a new complete display :\
Ah! See wahala! From the picture its evident that the phone fell and scrubbed a hard surface. No purse could scratch even a gorrilla glass 1 and dent the frame like that. Or else your wifes purse is a construction site on its own.
Just like car particulars & drivers license, after i buy a new phone i must put on a case & screen guard for rest of mind.
Anything that has level 6 of hardness on Mohs scale can scratch the phone. To put it simple, anything that is as hard as sands (or harder) can scratch you phone screen.
Hi, I also got a pretty deep scratch. I don't know how it happend. I'm really careful (kept my nexus 5 from 2013 to 2019 without any (or really light) scratches. This is really weird the phone didn't fall. :/

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