Hello Everyone, I'm trying to activate my fathers Evo 3d on the Sprint network. The phone is currently running CM 10.1 "Wild for the night." I've gone through the process of activating the phone on Sprints end but every time I try to activate the phone I get a message that says that I'm "not authorized to call this number."
This feels like a stupid question but does this phone have to be running stock Sprint software/firmware to activate? If so, how do I know what version of the software I need?
Baby0besity said:
Hello Everyone, I'm trying to activate my fathers Evo 3d on the Sprint network. The phone is currently running CM 10.1 "Wild for the night." I've gone through the process of activating the phone on Sprints end but every time I try to activate the phone I get a message that says that I'm "not authorized to call this number."
This feels like a stupid question but does this phone have to be running stock Sprint software/firmware to activate? If so, how do I know what version of the software I need?
Click to expand...
Click to collapse
Any stock sprint ROM will work for activation. Since your running WTFN, your hboot is incompatible with most Sprint ICS ROMS, so you could either flash an old Sprint gingerbread based ROM, or change your hboot to 1.58 and flash a sprint ICS based ROM
Sent from my Evo 3D CDMA using xda premium
Related
I recently called sprint via line2 on wifi about how I no longer get Verizon roaming (I make a phone call and a verizon message pops up saying can't auth code) when in northern Pennsylvania but I used to before I got s-off and flashed gbsense deck rom .2 I called sprint they blamed my phone but I flashed rooted latest update to my moms Evo shift she's having the same problem any ideas guys(and girls)?
I'm kind of confused but it sounds like you want to roam on a Verizon tower and now that you can't you cannot make any calls? As for the Sprint rep don't worry about it unless your talking to advanced tech support they really don't know what their talking about and usually just don't have the correct answer. It sounds like when you were on deck's sense rom you got better coverage maybe because the rom had an updated radio and your stock rom had an outdated radio...not sure, have you tried flashing the latest radio to your phone? Also try a data profile update followed by a PRL update on your phone when inside your home and see if that helps your signal.
http://forum.xda-developers.com/showthread.php?t=1214076
the solution is to have adv tech support reprogram your phone...
I don't want to reprogram or turn my phone in so my mom is ditching root and giving it in
Reprogramming your phone takes just a few minutes your don't have to turn your phone in
Sent from my PG86100 using XDA Premium App
Drake9897 said:
I don't want to reprogram or turn my phone in so my mom is ditching root and giving it in
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LOL just call sprint and tell them you are getting error code 16 when you try to dial out which in turn they will re-provision your phone takes all of 2 mins.
Sorry im kinda noob at this whole thing thank you so much for not being a bunch of a holes about this cause my mom wouldn't stop bothering me about not getting service you guys were SO much help thank you ffor you're time everybody (im also new to the forums)
I had the exact same issue a couple of days after rooting. As previous poster said just call sprint and tell them your getting error 16. Re provision does the trick.
yep had the same problem after s-off....just call and ask to have your phone reset on the network.
after a battery pull you will get roaming again.
My co-workers phone service got cut off recently, and after it was re-connected, she lost 4G. I had her on Synergy 255 and had the latest radios I found which was CDMA: 1.48.00.0906 LTE: 0.01.78.0906. Even when I updated her to Synergy 262, the problem persisted.
Anyone know what might have happened, I know the recent OTA update for gingerbread has been giving people problems, is it possible the OTA update problem also affected her phone since she was already in gingerbread?
I just put BAMF Forever 1.0.7 on her phone, and it's still only able to connect to 3G, is the problem on verizon's side?
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
Sent from my Thunderbolt using XDA App
Grnlantern79 said:
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
Sent from my Thunderbolt using XDA App
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tried to put her on LTE mode only a few time before, and she can only get 1x speed.
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
wrich73 said:
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
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Click to collapse
I'm hoping I don't have to go there, but it seems I'm not the only one with the problem, since I found some people with similar dilemma on the radio thread.
Sent from my HTC Glacier using XDA Premium App
Sim card
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
Did you ever try just flashing another radio? It's worth a try. I would try flashing the radios from the 1.70.605.0 build.
movielover76 said:
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
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Click to collapse
You we're exact on the mark about the sim registration. I told her to replace the sim. And sure enough it worked after it was activated. Glad I didn't I have to resort to going stock and unrooting... She probably would've beat me up...
Sent from my A500 using XDA Premium App
Hello all,
First post on XDA; I've been searching for this issue for the past 4 hours, and found very little. I hope I haven't missed anything.
Long Story
Had a rooted phone, tried to flash JellyBAM; worked, except that kernel got messed up (touchscreen didn't work). Problem remained even after restoring HTC Sense. I assumed it was b/c my phone still had S-ON.
After successfully running DirtyRacun on my Evo 4g LTE, I flashed JellyBAM 7.6.2 (using TWRP 2.4.4.0, wiped Dalvik, Cache, Factory Reset & System first). Everything worked fine, except that there is no mobile network whatsoever. When booting JellyBAM, it prompts me to activate my phone:
"A special call needs to be made to activate your phone service. After pressing 'Activate', listen to the instructions provided to activate your phone."
I do this, but the problem is that I get an automated message: "Your account is not authorized to make calls to this phone number. If you would like to have additional capabilities added to your account, please call Customer Service."
This is the same message I get trying to make any phone call. Nothing (data, calls, etc) works on the mobile network now. I called Sprint to see if they could simply de-active then reactive my phone, but it appears to them as already activated. The tech I spoke w/ thinks I may have deleted the Sprint programming.
This sounds plausible, but what's REALLY WEIRD is that *2 still dials Sprint perfectly, and holding 1 still tries to check voicemail. So clearly some aspects of it connect with Sprint still. I have no idea what's messed up, unfortunately.
I don't believe JellyBAM is the culprit here, b/c after DirtyRacun but before flashing JellyBAM, I still had this problem.
Helpful Info
Android Version: 4.2.2
Radio Version: 1.12.11.1119
Kernel version: 3.0.73-g5d13a2c
JellyBAM 7.6.2
Question
Is there anything I can do to fix this so that my phone can reconnect with and use Sprint's mobile network? I'd really like to preserve JellyBAM, S-Off, and Root, given the amount of time and effort it took to get those working. Thank you so much, any help would be greatly appreciated.
First, try updating your radio.
I'd say to RUU back to stock and see if the problem persists. If it does then take it to Sprint and they should give you a replacement if you have the YEP. I had a similar but not so screwey situation, a few actually, like yours and when I lost all network Sprint replaced my phone. I've always had success dialing my voicemail after attempted activations and then my phone would kick back in within about 15 minutes while keep texting and calling my home phone.
Sent from my EVO using xda app-developers app
Delakit said:
First, try updating your radio.
I'd say to RUU back to stock and see if the problem persists. If it does then take it to Sprint and they should give you a replacement if you have the YEP. I had a similar but not so screwey situation, a few actually, like yours and when I lost all network Sprint replaced my phone. I've always had success dialing my voicemail after attempted activations and then my phone would kick back in within about 15 minutes while keep texting and calling my home phone.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Thank you for your response, I really appreciate the help.
I updated my radio, which went smoothly, but unfortunately it didn't work. What's frustrating is that I don't even know what the problem is. I know it isn't the ROM I flashed (since it had the same problem on HTC Sense before I flashed JellyBAM). It seems to have started after DirtyRacun S-Off process.
I'm still pretty noob so I don't know what else besides radio it could be. I'm really reluctant to try and restore my phone to stock due to the amount of time I spent learning to root and S-Off it. Wouldn't want that to be in vain, though I might not have a choice at this point.
Is there something I should try next?
Daedalus146 said:
Thank you for your response, I really appreciate the help.
I updated my radio, which went smoothly, but unfortunately it didn't work. What's frustrating is that I don't even know what the problem is. I know it isn't the ROM I flashed (since it had the same problem on HTC Sense before I flashed JellyBAM). It seems to have started after DirtyRacun S-Off process.
I'm still pretty noob so I don't know what else besides radio it could be. I'm really reluctant to try and restore my phone to stock due to the amount of time I spent learning to root and S-Off it. Wouldn't want that to be in vain, though I might not have a choice at this point.
Is there something I should try next?
Click to expand...
Click to collapse
Flash back to a sense rom and update Profile and PRL if that doesn't work call Sprint and have them re-provision your phone
bigdaddy619 said:
Flash back to a sense rom and update Profile and PRL if that doesn't work call Sprint and have them re-provision your phone
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Click to collapse
Before calling sprint, Google the 4g lte dialer codes, I'm sure there is one that activates the wireless reactivation process (that was the case with my old gs3)
Sent from my HTC Evo 4g lte using Tapatalk 2
I know after achieving S-off, I had to call Sprint due to a security issue. I couldn't make calls or anything.
It was painless and took all of 5 minutes.
Sent from my EVO using xda app-developers app
Hello,
My brother recently has his Note 2 stolen. As a temporary replacement, I lent him my old EVO 3D running CM10. When he went to activate it, Sprint obviously could not do anything. He really needs this phone working ASAP as he is at work right now and needs to have a phone. I know flashing a Sense ROM could make the phone activate, but he has no network connectivity to download a new ROM.
Is there any way whatsoever to get the phone to activate with CM10? Maybe a ## code where you can change your number so Sprint will recognize it? The only thing I tried was doing a Factory Reset from TWRP, but that did not work. He did get signal after a factory reset, but it did not activate. Any help is greatly appreciated.
Thanks!
Goto McDonald s, Starbucks, somewhere with free WiFi.... DL a stock rom
Sent from my HTC Evo V 4G using xda app-developers app
You need Wi-Fi man, or atleast a computer with internet access to download a sense rom
HTC Evo V 4G (3D)
Mobster Rom HD w/ virgin APN
MacKernel V4.0
v6 Supercharged
3G Turbocharger
how i can downgrade my htc one sprint from 4.4.2 to 4.1.2 to unlock it for gsm ??
You would have to S-Off to be able to do that. Is this for the Sprint version? If so, the international unlock works well, but if you want to use it in the US, you will most likely have a lot of connection issues trying to stay connected to the towers when you move. It likes to drop off and you have to reset it a couple of times to get service back. Very frustrating. If you don't have the Sprint version, disregard.
same problem
es0tericcha0s said:
You would have to S-Off to be able to do that. Is this for the Sprint version? If so, the international unlock works well, but if you want to use it in the US, you will most likely have a lot of connection issues trying to stay connected to the towers when you move. It likes to drop off and you have to reset it a couple of times to get service back. Very frustrating. If you don't have the Sprint version, disregard.
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Click to collapse
I dont know how to downgrade my Sprint HTC One runnin 4.4.2, I want to use it on a GSM network, I am a novice.
Please help me