[Q][Urgent]Sudden Death of Xperia Tablet Z - Xperia Tablet Z Q&A, Help & Troubleshooting

So my "not even two day old" device experienced a sudden death.
I was reading a manga on it and it suddenly turned off... It turned on when i connected the power cable and pressed vol up plus power key.
But this is a horrific thing to happen to a guy.. I mean I paid too much and not for this...
Any fixes? Anyone?
I'm really afraid people!!!

It sounds more like "sudden faint" more than sudden death. It happened to my XTZ once as well but just once so I'm not worried as much as you. I guess like any computer thingy with a lot of fancy electronic stuff it can act wierd from time to time. As far as I can see - if it's not happening often, than don't worry too much and just enjoy your cool tablet
Sent from my SGP311 using XDA Premium HD app

vjawsm said:
So my "not even two day old" device experienced a sudden death.
I was reading a manga on it and it suddenly turned off... It turned on when i connected the power cable and pressed vol up plus power key.
But this is a horrific thing to happen to a guy.. I mean I paid too much and not for this...
Any fixes? Anyone?
I'm really afraid people!!!
Click to expand...
Click to collapse
Maybe the battery just died? If not, you may have just used a slightly unstable root. Are you running a custom rom?

simplyphoto said:
It sounds more like "sudden faint" more than sudden death. It happened to my XTZ once as well but just once so I'm not worried as much as you. I guess like any computer thingy with a lot of fancy electronic stuff it can act wierd from time to time. As far as I can see - if it's not happening often, than don't worry too much and just enjoy your cool tablet
Sent from my SGP311 using XDA Premium HD app
Click to expand...
Click to collapse
I totally agree with you there... but it would be nice if sony rolled out an update fixing this issue... like they did with xperia z....
the phone had the same issue and they resolved it... maybe someone can isolate the fix and modify it for the tablet.

jetstream131 said:
Maybe the battery just died? If not, you may have just used a slightly unstable root. Are you running a custom rom?
Click to expand...
Click to collapse
Battery was at 62%... also the tablet is in mint condition... no roots or unlocked bootloaders yet.....

vjawsm said:
I totally agree with you there... but it would be nice if sony rolled out an update fixing this issue... like they did with xperia z....
the phone had the same issue and they resolved it... maybe someone can isolate the fix and modify it for the tablet.
Click to expand...
Click to collapse
Problem with Xperia Z was different. "Sudden death" was permament and not fixible by power and volume button. It had something to do with stamina and battery voltage control and I'm 99,99% sure this is not the case here.
But I agree with you that Sony should(and probably will) fix it in the next update.
Sent from my SGP311 using XDA Premium HD app

This is not the issue I had. I wanted to clarify here that yours is fixable, my tablet was a complete brick, and doesn't even respond to button presses nor being plugged in, and no LED's turn on when plugged in. Mine is pooched, yours still turns on.

Related

[Q] ACE turns off automatically !!!

Hello!
Guys it has been a week since I bought my ACE.
Since then it has itself turned off automatically twice.
Once, I was playing Grave Defense HD (Free version), I left it on for 15 minutes, came back, and the phone was off, and didn't turn it until I reinserted the battery.
I thought that may be it was because of too much load on the processor or the memory or battery.
Second time the phone was just lying with nothing ON, I picked up to use, but it was OFF again.
I haven't installed any update so far, so whatever the problem is, it has been there on its own.
Please help.
Also I have noticed that the battery has serious issues, like it wipes out in an entire day if used normally also if i is almost out of juice and you plug it in for just 5 minutes and then plug out, it displays that the battery is almost Full. I mentioning this battery problem to make sure that it is not just me, otherwise this might be the reason for automatic turn-offs.
Thanks.
Search "sleep of death".
/thread
A little hint, disable wifi sleep policy on setting. But if u not even using wifi when that "turn off automatically" happen, now thats another story
Sent from your phone
QNBT said:
Search "sleep of death".
/thread
Click to expand...
Click to collapse
That didn't help at all.
I know I shouldn't have bought Samsung. That's the main problem.
Jack Shepard said:
That didn't help at all.
I know I shouldn't have bought Samsung. That's the main problem.
Click to expand...
Click to collapse
My friend, wait for the cyanogenmod builds to drop. Then these problems *should* magically disappear
Jack Shepard said:
That didn't help at all.
I know I shouldn't have bought Samsung. That's the main problem.
Click to expand...
Click to collapse
I'm thinking that there's no use regretting .
Sent from my Ultima Weapon using XDA App

Glitchy screen during boot?

My new Prime's Asus logo glitches and twitches during boot. Anyone else have this? I'm worried it is a video problem!
Thanks.
this happened to me one time after the first sleep.. i held the power button down a while and also hit the volume rocket both ways.. basically button mashed while holding the power down and eventually it vibrated and turned on.. hasn't happened since.
Thanks Oasis. I was in the process of changing my post when you replied. To clarify for others, I was compaining that mine wouldn't boot, but it was simply in the dreaded sleep of death.
I'm interested in knowing whether others are seeing anything strange during boot. It looks to me like the video card is on the way out. The Asus logo moves about during boot and 'glitches' IE little flecks of random video corruption.
Thanks.
jimbob1971 said:
My new Prime's Asus logo glitches and twitches during boot. Anyone else have this? I'm worried it is a video problem!
Thanks.
Click to expand...
Click to collapse
good one, Classic..lol. hopefully next Prime you get will be even sexier n more appealing once she truly shows you all the wonderful things she can do when the misses is not around..lmfao
this was based off your OG post. I see you edited it..
jimbob1971 said:
Thanks Oasis. I was in the process of changing my post when you replied. To clarify for others, I was compaling that mine wouldn't boot, but it was the dreaded sleep of death.
I'm interested in knowing whether others are seeing anything strange during boot.
Thanks.
Click to expand...
Click to collapse
ah i see.. yea it happened the first night.. then never again.
yes, a lot of other people have mentioned the glitching of logo on boot up. doesn't seem to affect anything though. system update should take care of this.
Try not to blink so much people.
Blinking makes the Logo flicker during reboots. The Prime is just fine, check your blinkers...
dsouzb said:
Blinking makes the Logo flicker during reboots. The Prime is just fine, check your blinkers...
Click to expand...
Click to collapse
Check! Rightho, I'll remember not to blink
Now the Prime is working again, but weirdly the battery is showing as 0% with a question mark next to it. And.... it has just gone into sleep once more. Aaargh. I should mention the battery was fully charged! Looks like the battery is messed up or something as the Prime asks me to plug in the charger even when it is plugged in.
jimbob1971 said:
Check! Rightho, I'll remember not to blink
Now the Prime is working again, but weirdly the battery is showing as 0% with a question mark next to it. And.... it has just gone into sleep once more. Aaargh. I should mention the battery was fully charged!
Click to expand...
Click to collapse
give it a little to regroupitself or reboot it again to see if it clears this. is this a repaired prime sent to you or a completely new and different one?
demandarin said:
give it a little to regroupitself or reboot it again to see if it clears this. is this a repaired prime sent to you or a completely new and different one?
Click to expand...
Click to collapse
This is the brand new, one of a kind, just released here in the UK one which arrived this morning.
I'm glad the glitching is nothing, but rebooting the Prime didn't have any affect. Battery still 0%, and the tablet doesn't realise the charger is connected still. Even did a factory reset to no avail. Ah well. They are very scarce over here and are not actually due out until the 12th so I've got a few weeks to wait before I can receive a replacement.
Mine has done this since day one. A little disconcerting...but I don't see a correlation to any other issues.
TF201 / XDA premium

Galaxy S2 Turning off

Hello guys!
I don't know what exacly is happening... When I press my backcover in a determined place, my galaxy shutdowns.
Look the attachment image (I found on Google, and made a circle with the spot that I'm not "allowed" to press):
I have tested pressing this spot while it was turning on.... It's just turned off.
Does anyone know what is happening? Is it possible to fix without sending to Samsung?
My S2 has fallen ~5 times. But I've never seen this issue. It happened yesterday, and finally today I found the "spot".
Have you got another battery you could try? Otherwise, I wonder if it's worth cleaning the battery contacts.
Pumpino said:
Have you got another battery you could try? Otherwise, I wonder if it's worth cleaning the battery contacts.
Click to expand...
Click to collapse
Well, I tried to cleaning the battery contacts. But the problem isn't battery, because even when I hold my battery with my hands when press that spot, my gs2 shutdown.
I thought that might be the case. Sounds like you might have to return it to Samsung.
Sent from my GT-I9100 using xda app-developers app
Pumpino said:
I thought that might be the case. Sounds like you might have to return it to Samsung.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
change the battery
Well, as I said, it isn't the battery. I tried to use my friend's battery. The same issue occured.
I'm think in buy a new backcover, but this time a aluminion one. Why? Cause it is less flexible, and probably harder to press and shutdown my phone.
I lost my invoice document, so I can't return to Samsung.
If someone know what is happening, I will try to use a teardown manual (ifixit) and disassembly my phone.

Demigod (yellow screen) ?

Anyone else getting the demigod hardware reset screen?
Got it once shrugged it off.. Second times got me a bit worried...
whiteguypl said:
Anyone else getting the demigod hardware reset screen?
Got it once shrugged it off.. Second times got me a bit worried...
Click to expand...
Click to collapse
Could you elaborate more about what this screen is?
If you had it you would know what I'm talking about for sure.
If you were just asking in general. It all appears to be a screen that gives you an option to go into download mode after your phones hardware resets. Phone boots into it.
I got a black Demigod screen on my old phone Friday. It was the proverbial straw on a phone that was rebooting itself daily - I exchanged it on the weekend.
The black screen was, I believe, for a kernel panic. I got the same 3 options: Download mode, reboot to normal and something else...
Does your phone get poor battery life. Does it make noise when you squeeze it? I wonder if all these issues are related. You should have your phone replaced. My phone does not give me any of the problems people are talking about
the best phone ever
Yep, I got the yellow screen this morning. I was like WTF is this? Rebooted and all is fine now. We'll see how long it lasts. Any idea what causes this?
drwario said:
Does your phone get poor battery life. Does it make noise when you squeeze it? I wonder if all these issues are related. You should have your phone replaced. My phone does not give me any of the problems people are talking about
Click to expand...
Click to collapse
No i just exchanged one that had batter problems for this one. This ones battery is fine. No noise aside from the vol down button.
droidiac13 said:
Yep, I got the yellow screen this morning. I was like WTF is this? Rebooted and all is fine now. We'll see how long it lasts. Any idea what causes this?
Click to expand...
Click to collapse
Was told in irc that its a mode the phone goes into that allows jtag over usb. If it does it again im just taking this one back too. Everything seems normal after a reboot for me too, something is changing when it happens though because my hosts file reset both times.
Both times it happened i was on sk8s kernel. But i havent seen anyone else on it say anything about it and i was on sk8s on my old phone too and it didnt do it.
whiteguypl said:
No i just exchanged one that had batter problems for this one. This ones battery is fine. No noise aside from the vol down button.
Was told in irc that its a mode the phone goes into that allows jtag over usb. If it does it again im just taking this one back too. Everything seems normal after a reboot for me too, something is changing when it happens though because my hosts file reset both times.
Both times it happened i was on sk8s kernel. But i havent seen anyone else on it say anything about it and i was on sk8s on my old phone too and it didnt do it.
Click to expand...
Click to collapse
All I've done is root, unlock and removed bloat. No other mods on my end so it can't be due to sk8s kernel.
Sent from my LG-E970 using Tapatalk 2
damn it.. i was really hoping it was a code problem....
guess im takin another trip to best buy...
I haven't had one today. Anyone else?
Sent from my LG-E970 using Tapatalk 2
This message only happened to me when I plug into my car charger. Before I rooted it used to say slow charge. Now I get this message. I think the base ROM took something out...
Sent from my LG-E970 using xda premium
That's when I got it too. I'm on stock so I'm not thinking it's the base ROM. Maybe it's something to do with the charger each of us used for the first time...
Sent from my LG-E970 using Tapatalk 2
funny you guys say that.. first phone didnt get the screen was never pluged into car charger. second phone was pluged into car charger.
but.. the guys in irc keep saying its software related.. so ill take there word for it for now. they no more then i do.
whiteguypl said:
funny you guys say that.. first phone didnt get the screen was never pluged into car charger. second phone was pluged into car charger.
but.. the guys in irc keep saying its software related.. so ill take there word for it for now. they no more then i do.
Click to expand...
Click to collapse
They definitely know more. No doubt about it. At least we know one thing. I got it on stock while others got it on a ROM. So I'd assume that it's a hardware issue or an issue that's buried in the software. See, I just covered all the bases. Lol
Sent from my LG-E970 using Tapatalk 2
one of the devs had it happen to his rooted freegeed stock too. he was the main one telling me it is software.
I just plugged my phone in and took the dog out. Came back and my phone was in fastboot mode for some reason. LOL
Sent from my LG-E970 using Tapatalk 2
Twice in the last week since upgrading to Base 0.6.5. Second time overnight, causing my alarm to fail to go off in the morning. :banghead:
Sent from my LG-E970 using xda app-developers app
I'm on the Sprint LGOG and I just had it happen too.
Stock ROM, rooted, and unlocked. Never happened until today, which was the first time I did a restore with TWRP - I debloated too much.
Rebooted and seems fine now.
Sent from my LG-LS970 using xda premium
Is all fine and dandy until you miss an alarm.
I just got the Demigod screen too.
All I've done to my phone is root it and unlock it with FreeGee.
EDIT: I had noticed that the phone was acting somewhat strangely the past couple days (slow response, screen not turning on when I press the power button, multitasking screen not appearing/not responsive). Now it seems alright even though I had rebooted the phone prior to the Demigod screen to try and resolve these issues.

Major lagging and freezing up issues

I've had the device a little less than a week and while I love the buid of the device the lags, screen sensitivity issues and freezes are driving me crazy. Are others experiencing the issues? Thus one is definitely going back.
Occasional freeze when trying to unlock the screen. No lag issues though.
Sent from my SGP512 using Tapatalk
The occasional "freeze" when trying to unlock the screen is not a freeze, it's the touchscreen not responding to touches.
Just had it off for a little bit more than a week (holidays and illness) and just hooked it up to a charger and turned it on. Wow, it was unusable. Took me like 20 times to enter my pattern and then the touchscreen was not responding what so ever. This is insane. After 10mins i managed to get to the ota screen to check if there is an update, sadly i'm already on the latest, is there a way to "fix" the touchscreen respond?
Did you already do a factory reset?
If that doesn't help, return it.
I must be lucky, since I don't those touch problems which so many in here seems to experience. That is, except during the very first time I set it up. It was really bad, but never showed since. My guess was/is that some storage/update/cloud initialization had been going on in the background.
quorn23 said:
Just had it off for a little bit more than a week (holidays and illness) and just hooked it up to a charger and turned it on. Wow, it was unusable. Took me like 20 times to enter my pattern and then the touchscreen was not responding what so ever. This is insane. After 10mins i managed to get to the ota screen to check if there is an update, sadly i'm already on the latest, is there a way to "fix" the touchscreen respond?
Click to expand...
Click to collapse
Did it work OK when it wasn't on the charger?
I've had various phones which disliked certain USB chargers - if I was charging with those chargers, the screen was unusable.
- Frank
ChodTheWacko said:
Did it work OK when it wasn't on the charger?
I've had various phones which disliked certain USB chargers - if I was charging with those chargers, the screen was unusable.
- Frank
Click to expand...
Click to collapse
True, i had it on a charger while turning it on. During Lunchtime i took it with me turned it on and it was back to the "better, but still terrible" touch response.
quorn23 said:
True, i had it on a charger while turning it on. During Lunchtime i took it with me turned it on and it was back to the "better, but still terrible" touch response.
Click to expand...
Click to collapse
Are you rooted? If so, can you try this:
http://forum.xda-developers.com/showpost.php?p=52023706&postcount=17
Mine is showing no touch issues nor any lag.
I've had two Asus device, I had the Nexus 10 before this, and this tablet is by far the smoothest and most responsive I've ever had.
Sent from my SGP512 using XDA Premium HD app
I'm seeing last issues as well. After initial boot, I set up multiple profiles and immediately saw performance drops. Closing apps in other accounts doesn't remedy the problem.
Sent from my SGP512 using Tapatalk
ChodTheWacko said:
Are you rooted? If so, can you try this:
http://forum.xda-developers.com/showpost.php?p=52023706&postcount=17
Click to expand...
Click to collapse
Thanks, no i did not root it yet, have it quiet new and though i waste watching the free movie offered by sony first before i root it.
Also i figured i'll wait till there is a clean rom out, without the sony stuff. But probably gonna root it over the weekend, to freeze some apps etc. :good:
I'm probably going to return it and wait until the bugs have been fixed or until CyanogenMod picks it up. Super disappointed that Sony just can't seem to get their act together.
Sent from my SGP512 using Tapatalk
bluSCALE4 said:
I'm probably going to return it and wait until the bugs have been fixed or until CyanogenMod picks it up. Super disappointed that Sony just can't seem to get their act together.
Sent from my SGP512 using Tapatalk
Click to expand...
Click to collapse
I have been struggling with the same decision. I really like the device, but the screen freezes are pissing me off, especially in comparison to my N10, with no screen freezes. After contacting Sony, I used the PC Software Companion to wipe the tablet clean and reset everything, but the tablet performs only marginally better, and I don't even use the Stamina Mode. I really want to wait for Sony to send out a software update to make this device zoom.
Aredubu said:
I really like the device, but the screen freezes are pissing me off, ...
Click to expand...
Click to collapse
Try swiping left and right if your device freezes. With my Z2 (third defect LTE one in a row), this quite often solves the problem for a while.
Switching off the screen for a second, then back on also helps in many situations.
Aredubu said:
I have been struggling with the same decision. I really like the device, but the screen freezes are pissing me off, especially in comparison to my N10, with no screen freezes. After contacting Sony, I used the PC Software Companion to wipe the tablet clean and reset everything, but the tablet performs only marginally better, and I don't even use the Stamina Mode. I really want to wait for Sony to send out a software update to make this device zoom.
Click to expand...
Click to collapse
Honestly, what bothers me more than anything is the fact that they couldn't get it working flawless on day 1 considering they took 6 months to release it stateside. Coupled with the fact that this is the wifi version and has zero carrier specific apps that could slow it down, this just leaves me confused and as you said, pissed. CyanogenMod needs to pick this up.
Last night I decided that I was going to send my Z2 back to Sony and request a refund. Any screen freezes on a new device that is as expensive as this was getting to me. This morning I decide to play a few rounds of Dead Trigger 2 on my Nexus 10. I never had a problem with gameplay on the N10, that is until today after being accustomed to my Z10. They're not even close in performance or color saturation. Now, as fare as the speakers are concerned, the N10 is better, hands down.
I guess I can live with the screen issues which really are not that bad. I will be keeping my Z2, at least until the LG G Pad 10.1 is available. Hopefully the freeze issues are fixed soon.
Sent from my SGP512 using Tapatalk
Has anyone rooted their non-LTE version yet?
I updated mine(SGP511) to 17.1.1.A.0.402 and it solved the touch screen lag problems for me wifi only version US.
It does require installing the companion app on a computer to do the update, if you haven't received anything OTA.

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