[Q] Help! Cannot Connect Phone to PC via USB - Sprint HTC EVO 4G LTE

Hello All,
Here it is, charges fine, but will not connect as a storage device or for adb, etc. What ive tried...
3 different cables, 1 of which is HTC
3 Different computers (2x Win8, 1x Win7) - 1 of each which had never had phone plugged in
Many different roms
USB Debug is On
Ive installed various drivers, uninstalled various software, cannot get it to behave.
Sometimes the USB icon is in my status bar when im not plugged in, sometimes when im plugged in the icon doesnt appear.
When it does selecting htc sync or disk drive seem to have no effect.
NOTHING in device manager, no unknown, no other, no android device...not a thing to show its connected other then the LED light on the phone.
Im beginning to wonder if its my phone. I was s-off via lazy panda. I have since used Viper's RUU but by taking the rom.zip and renaming it PJ75IMG.zip and loading that from bootloader. Seems to have flashed stock although i still show s-off but locked.
Any help would be great

Had same problem. Ended up having to take it on for replacement.
Sent from my EVO 4G LTE using xda app-developers app

jlechner said:
Had same problem. Ended up having to take it on for replacement.
Sent from my EVO 4G LTE using xda app-developers app
Click to expand...
Click to collapse
I was really hoping i wouldnt have to

i would try this PJ75IMG a try http://forum.xda-developers.com/showthread.php?t=1744700
hopefully it works for you. it takes a while to download it.

jattmithapuriya said:
i would try this PJ75IMG a try http://forum.xda-developers.com/showthread.php?t=1744700
hopefully it works for you. it takes a while to download it.
Click to expand...
Click to collapse
Thanks ill give it a try when i get home

jlechner said:
Had same problem. Ended up having to take it on for replacement.
Sent from my EVO 4G LTE using xda app-developers app
Click to expand...
Click to collapse
I agree. This happened to me because of what I believe was a faulty charger. I think it shorted it out.

Try mounting usb in recovery.
Sent from my EVO using xda app-developers app

waterbound said:
Try mounting usb in recovery.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I had, wont mount from twrp or from bootloader. Hit mount button and nothing happens.

If u install WiFi file transfer pro from playstore then u won't need to transfer files via cable. Does wireless adb work? Haven't tried it, but it would be the only thing u need your cable for. As long as it charges right.
Just an idea so u won't necessarily have to take your phone in to be replaced. Good luck

Anthonicia said:
If u install WiFi file transfer pro from playstore then u won't need to transfer files via cable. Does wireless adb work? Haven't tried it, but it would be the only thing u need your cable for. As long as it charges right.
Just an idea so u won't necessarily have to take your phone in to be replaced. Good luck
Click to expand...
Click to collapse
I appreciate it, but afaik to be able to root it ill need to be able to directly connect it. Plus it should just work. It used to but hasnt for a while. I thought maybe it was just my ROM but im beginning to think its a bigger issue. I have to check the best buy policy and see how they take care f it.

Deleted.
Sent from my EVO using xda premium

Related

[Q] USB Connection problem?

Hey, so when I try to connect my GS2 to the computer (via USB), it doesn't connect for some reason. After connecting it, it takes about 5 secs and it starts to charge but doesn't connect to the computer. I've tried a couple of different ROMs and also on 2 other computers and its the same result. I need help please. Thanks
First make sure drivers are installed if so then try another cable that could be the problem.
Sent from my SAMSUNG-SGH-I777 using XDA App
You are missing the drivers. Search via Google for the hardware ID or simply by the model of the phone.
Sent from my SGH-I777 using XDA App
LiLChris06 said:
First make sure drivers are installed if so then try another cable that could be the problem.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
I have had the drivers installed, and I tried my brother's HTC usb cable and it still doesn't work.
My thread is right above yours. There are USB port issues with this phone. Although I feel for you, I'm glad to see I'm not the only one. If you have insurance take it back cuz it only gets worse. Flash stock while you still can, if you're not already running it. Trust me.
Sent from my SAMSUNG-SGH-I777 using XDA App
Same problem here and replacement is on the way, phone randomly thinks its charging, car mode turning on and such buy it is nice to know also that I am not the only one

Need to know

Hi, im haveing my EVO View repaired by HTC and i need to know how to un-revolutionary, because i dont have usb connectivity (The charging port is not working)
Could somone help me? I need to get back to S-ON
Just hope they don't charge. I asked the same thing before I shipped it out. Luckily they just emailed me today saying it's fixed and said they are going to ship back. How did you damage the port?
I mistakenly tried to put the wrong side of the charger plug in.
Very sensitive the port is
Sent from my SPH-D710 using xda premium
No clue, I was tethering one day and I ubplugged then when I went back to the pc, it didn't work anymore, and it dosent work for a/c anymore now either
Sent from my ADR6300 using xda premium
Damn! You don't think you may have pulled too hard? Wish sounds ridiculous! I know!
Just asking because if they would have charged me i would have been pissed because I think their port is very faulty. So i really am afraid of it happening again. I know this time I'm going to baby it even more. My gf is going to hate me lol.
Good luck I really hope it all works out or if someone can help.
Sent from my SPH-D710 using xda premium
bsmoove386 said:
Damn! You don't think you may have pulled too hard? Wish sounds ridiculous! I know!
Just asking because if they would have charged me i would have been pissed because I think their port is very faulty. So i really am afraid of it happening again. I know this time I'm going to baby it even more. My gf is going to hate me lol.
Good luck I really hope it all works out or if someone can help.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Thx for the info
Sent from my ADR6300 using xda premium
Whoareyou said:
Thx for the info
Sent from my ADR6300 using xda premium
Click to expand...
Click to collapse
Could you possibly download a RUU to your sdcard to flash or something ? Just throwing ideas out there..
Sent from my PG86100 using Tapatalk
Gumby63 said:
Could you possibly download a RUU to your sdcard to flash or something ? Just throwing ideas out there..
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
That won't over write the hboot. You need to be able to push the hboot with adb from recovery. Really not sure if there is a way to do it without a USB connection. Maybe in a terminal emulatorwhile booted although I am not sure if trying to push an hboot while fully booted
Sent from my HTC Flyer P510e using xda premium
Maybe globatron would know a way.
Sent from my PG86100 using Tapatalk
Gumby63 said:
Maybe globatron would know a way.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Maybe
Sent from my Incredible using xda premium
So, does anyone know if they can even tell? at this point the device wont power on, but they would have to repair it and charge it up to even know its rooted, right?
Whoareyou said:
So, does anyone know if they can even tell? at this point the device wont power on, but they would have to repair it and charge it up to even know its rooted, right?
Click to expand...
Click to collapse
Correct. And the only way to do this would be to somehow dd a stock HBOOT (I could provide one) over the revolutionary one, and reflash the stock ROM. It would go like this, but since your device isn't powered it's kinda useless:
1. Install the stock RUU on your device (extract the rom.zip from it, google extract rom.zip extract RUU) rename the rom.zip PG41IMG and place on sdcard >>> reboot into hboot.
2. After 2 complete passes, reboot into the system with the hboot of the RUU on the sd. DD it using Terminal Emulator (a command like this, don't actually run it: dd if=/hboot.nb0 of=/dev/block/mmcblk0p18)
3. Reboot into fast boot to confirm the stock restore.
4. ???
5. Profit
Now obviously the device will require power here and when I used this method I had to stop midway to charge, so even 40% battery isn't an option.
EDIT: If you can get some battery, just do HTC Unlock. Although it's a warranty void, I think HTC would provide support rather to the guy who used their tools instead of a third party one.
My 2 cents, but their 1950 special edition ones so don't lose em!
Oh yeah I just realized you could take your sdcard out and put it into the computer to put files on it, if you can even get it charged though :/
Sent from my PG86100 using Tapatalk
AidenM said:
Correct. And the only way to do this would be to somehow dd a stock HBOOT (I could provide one) over the revolutionary one, and reflash the stock ROM. It would go like this, but since your device isn't powered it's kinda useless:
1. Install the stock RUU on your device (extract the rom.zip from it, google extract rom.zip extract RUU) rename the rom.zip PG41IMG and place on sdcard >>> reboot into hboot.
2. After 2 complete passes, reboot into the system with the hboot of the RUU on the sd. DD it using Terminal Emulator (a command like this, don't actually run it: dd if=/hboot.nb0 of=/dev/block/mmcblk0p18)
3. Reboot into fast boot to confirm the stock restore.
4. ???
5. Profit
Now obviously the device will require power here and when I used this method I had to stop midway to charge, so even 40% battery isn't an option.
EDIT: If you can get some battery, just do HTC Unlock. Although it's a warranty void, I think HTC would provide support rather to the guy who used their tools instead of a third party one.
My 2 cents, but their 1950 special edition ones so don't lose em!
Click to expand...
Click to collapse
Okay. So your saying that since it can't boot I'm fine, the would HAVE to fix it because it disent have enough charge?
Sent from my ADR6300 using xda premium
I had the same problem back in December. My advice is to turn off your device and conserve as much battery power as you can until you figure out what to do, because once you run out, you're stuck. Unfortunately for me, I found out my port was broken when I plugged it in when I ran out of batteries. I sent it to HTC though, and within a couple weeks I had it back, with HC on it. If you do send it in, make sure to back everything up because they flashed mine.
Whoareyou said:
Okay. So your saying that since it can't boot I'm fine, the would HAVE to fix it because it disent have enough charge?
Sent from my ADR6300 using xda premium
Click to expand...
Click to collapse
Well if HTC fixes the port and charges it up and finds revolutionary, I doubt they would refuse to send it back. They've fixed it already.
there have been a couple of people who managed to charge their flyer by taking off the back plate and charging the battery directly. This would only fix a portion of your problem. In the end if you do not have usb connectivity I am not sure you can replace the Hboot. If the port is broken it really has nothing to do with being S Off. I can not see why it would impact the repairs, although I think you stand a decent chance of recieving an invoice.

Rezound won't charge after s-off attempt

No usb, nothing works.
PLEASE HELP I HAVE NO INSURANCE
Sent from my shooter using Tapatalk 2
Someone PLEASE help.
Sent from my shooter using Tapatalk 2
does anything happen when you plug it in to either the charger, computer? lights, pc beep anything? If you plug it into the computer does anything show up in the device manager under usb?
clmowers said:
does anything happen when you plug it in to either the charger, computer? lights, pc beep anything?
Click to expand...
Click to collapse
No, nothing. No charge light, pc won't recognize device in fastboot
Sent from my shooter using Tapatalk 2
If nothing is happening, no lights, nothing on the pc, i would say your s-off attempted failed. Have you tried taking the battery out and letting it sit for a few then booting it back up? i dont think thats going to help. IMO i would say its dead unless someone else knows of anything.
I know in the computer world if something like that happens and the USB ports are fine on the PC its the devices thats dead..im assuming the same would go for the phones
clmowers said:
If nothing is happening, no lights, nothing on the pc, i would say your s-off attempted failed. Have you tried taking the battery out and letting it sit for a few then booting it back up? i dont think thats going to help. IMO i would say its dead unless someone else knows of anything.
I know in the computer world if something like that happens and the USB ports are fine on the PC its the devices thats dead..im assuming the same would go for the phones
Click to expand...
Click to collapse
It boots into fastboot but thats it.
Sent from my shooter using Tapatalk 2
VictoriousShooter said:
It boots into fastboot but thats it.
Sent from my shooter using Tapatalk 2
Click to expand...
Click to collapse
There should be instructions on io website about how to recover from a failed S-Off.
Sent from my ADR6425LVW using xda premium
The phone still gets to boatloader and when I try to boot it regularly it goes to the jbear arrow screen
Sent from my shooter using Tapatalk 2
imo if its not doing a thing, then i would say the usb fried during your s-off attempt. Im not sure if the s-off could cause an issue like that, im not s-off and dont plan on it just for that reason. shorting the phone out doesnt sound to pleasing to me
clmowers said:
imo if its not doing a thing, then i would say the usb fried during your s-off attempt. Im not sure if the s-off could cause an issue like that, im not s-off and dont plan on it just for that reason. shorting the phone out doesnt sound to pleasing to me
Click to expand...
Click to collapse
I really hope there is a solution, I just got it today, I barely got to use it.
Sent from my shooter using Tapatalk 2
VictoriousShooter said:
The phone still gets to boatloader and when I try to boot it regularly it goes to the jbear arrow screen
Sent from my shooter using Tapatalk 2
Click to expand...
Click to collapse
I've seen this before browsing the forums. I got S-Off first time so didn't commit it to memory. Definitely visit the UI site and check. The answer may be to run the process again but verify that.
Sent from my ADR6425LVW using xda premium
See there you go lol, someone with a lil more experience with the s-off stuff then me after doing a little searching it does appear that you can recover from that s-off failure...now it seems that the pc needs to be able to see the phone in order to do so, so it might still be a paperweight, but i guess ill let others chime in and see what they say
---------- Post added at 03:44 AM ---------- Previous post was at 03:36 AM ----------
I also just read a few threads that ppl did fry their usb ports when getting s-off, and also as bad killing the phone..exactly why i dont want to s-off, theres not much i cant do being s-on besides radios and kernals, and even then their work arounds for that
So I'm really screwed?
Sent from my shooter using Tapatalk 2
VictoriousShooter said:
So I'm really screwed?
Sent from my shooter using Tapatalk 2
Click to expand...
Click to collapse
If you can get to bootloader you're rarely screwed. You can always run a RUU. If your port is fried, S-Off may no longer be an option but you can charge in other ways.
Sent from my ADR6425LVW using xda premium
http://forum.xda-developers.com/showthread.php?t=1612035
See if anything there will help you
LOBBS said:
If you can get to bootloader you're rarely screwed. You can always run a RUU. If your port is fried, S-Off may no longer be an option but you can charge in other ways.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I can't ruu. My hboot is HTC unlocked and won't accept zips
Sent from my shooter using Tapatalk 2
Like LOOB said, you might not be able to charge via the usb port, but there are app that you can use to get wireless ADB and file transfers and stuff. Also as for charging get an external battery charger. You can find them online fairly cheap. I had to get one for my thunderbolt because the usb port was shot
VictoriousShooter said:
I can't ruu. My hboot is HTC unlocked and won't accept zips
Sent from my shooter using Tapatalk 2
Click to expand...
Click to collapse
Forgot about that. My bad. I forgot you had to be unlocked and rooted.
Sent from my ADR6425LVW using xda premium
oh wait..you cant boot, i take that back...check out that one form and see what in there....if nothing works, then i would sadly say yes your screwed
clmowers said:
Like LOOB said, you might not be able to charge via the usb port, but there are app that you can use to get wireless ADB and file transfers and stuff. Also as for charging get an external battery charger. You can find them online fairly cheap. I had to get one for my thunderbolt because the usb port was shot
Click to expand...
Click to collapse
Can't do apps, phone won't go into os, just bootloader
Sent from my shooter using Tapatalk 2

Mounting Problem

hello guys.
i have Amaze for months and had no problems, but for now, i'm pissed off.
my phone doesn't mount Disk drive.
i mean, when i plug it on usb, there is an error pop-up saying "Usb Device Isn't Recognized" and it starts to charge.
i tried 3 different cables, did a full wipe, changed rom, kernel, but still no luck.
i'm running latest Energy rom w/ faux's kernel, S-OFF-ed, rooted, 4Ext recovery.
any ideas?
Might try a card reader. If it reads ok, backup all the contents then format the card. ( fat 32 I think) better check.
Just an idea.
Sent from my HTC_Amaze_4G using xda app-developers app
i took out my sd-ext and put in another phone and it works.
i discovered another thing, when i insert usb in my phone, it says that usb isn't recognized, but when phone is plugged about 1.5-2h, than Disk Drive mounting appears and i can mount my phone as usb storage.
i'm confused
Demsee said:
i took out my sd-ext and put in another phone and it works.
i discovered another thing, when i insert usb in my phone, it says that usb isn't recognized, but when phone is plugged about 1.5-2h, than Disk Drive mounting appears and i can mount my phone as usb storage.
i'm confused
Click to expand...
Click to collapse
Usb device not recognised error comes in your phone or pc?
Sent from my HTC_Amaze_4G using xda premium
ravike14 said:
Usb device not recognised error comes in your phone or pc?
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
thanks for the reply
it comes in my PC. Phone just doesnt display USB icon in status bar. But if i leave phone plugged about 1-2h, than unplug and plug again phone, here come mounting option, charge only or disk drive.
any ideas?
Demsee said:
thanks for the reply
it comes in my PC. Phone just doesnt display USB icon in status bar. But if i leave phone plugged about 1-2h, than unplug and plug again phone, here come mounting option, charge only or disk drive.
any ideas?
Click to expand...
Click to collapse
Lol it's a problem with your pc usb ports try a different usb port from the back directly
Sent from my HTC_Amaze_4G using xda premium
i tried all usb ports and another PC as well
Demsee said:
i tried all usb ports and another PC as well
Click to expand...
Click to collapse
You have the right drivers installed??
Sent from my HTC_Amaze_4G using xda premium
ravike14 said:
You have the right drivers installed??
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
of course
might it be hardware issue?
Demsee said:
of course
might it be hardware issue?
Click to expand...
Click to collapse
Hardly unlikely :/ something is definitely wrong tho change the rom and try again
Sent from my HTC_Amaze_4G using xda premium
ravike14 said:
Hardly unlikely :/ something is definitely wrong tho change the rom and try again
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
tried on Energy, Speed, Cm9 and CM10
still the same issue.
Help Needed
guys, it drives me crazy
sometimes it mounts without problem, but mainly, it suck my blood from veins.
i tried 4 different cable, 5 different rom and many PC's, but same result.
what should i do? how can i discover, if that's hardware issue?
I can't be only one -_-

HTC AMAZE 4g No display :(

Hello i am new here, i was trying to do s off on htc amazae 4g unbranded. Suddenly display gone
Now i cannot go into recovery nor bootloader.
Just black screen
Please Help me Recover, when i connect to my pc it shows as "ANDROID" and nothing happens
please help (
Why don't you help me help yourself?
taha9218 said:
Hello i am new here, i was trying to do s off on htc amazae 4g unbranded. Suddenly display gone
Now i cannot go into recovery nor bootloader.
Just black screen
Please Help me Recover, when i connect to my pc it shows as "ANDROID" and nothing happens
please help (
Click to expand...
Click to collapse
Instead of saying "Please help! help!", you need to give more information about your device. If you can't do that, you are wasting your time and everyone else's because we cannot play the guessing game with you.
Did you pull the battery?
Did you try charging it overnight?
Were you using the Jbear kit on Windows, or Linux?
What stage were you on when your device went bad?
Did you install the HTC drivers?
Did you reboot your PC to see if that helps fix the driver issue?
SuperAfnan said:
Instead of saying "Please help! help!", you need to give more information about your device. If you can't do that, you are wasting your time and everyone else's because we cannot play the guessing game with you.
Did you pull the battery?
Did you try charging it overnight?
Were you using the Jbear kit on Windows, or Linux?
What stage were you on when your device went bad?
Did you install the HTC drivers?
Did you reboot your PC to see if that helps fix the driver issue?
Click to expand...
Click to collapse
Yes i pulled the battery and put it back but still the problem was there.
yes i tried. I charged it for almost 10 hours.
I was using on windows Because i dont have ubuntu or dvd rom i cannot use live cd.
I was at download mode and there was an error in jbear "still sober" and i accidentally removed usb cable.
yes i installed all HTC drivers.
Sorry for wasting your time apologies.
taha9218 said:
Yes i pulled the battery and put it back but still the problem was there.
yes i tried. I charged it for almost 10 hours.
I was using on windows Because i dont have ubuntu or dvd rom i cannot use live cd.
I was at download mode and there was an error in jbear "still sober" and i accidentally removed usb cable.
yes i installed all HTC drivers.
Sorry for wasting your time apologies.
Click to expand...
Click to collapse
help ANY one?
It seems your amaze is bricked during s off. Did you read the amaze unbricking project, you will find help there.
Sent from my HTC Ruby using Tapatalk 2
Muneeb Saeed said:
It seems your amaze is bricked during s off. Did you read the amaze unbricking project, you will find help there.
Sent from my HTC Ruby using Tapatalk 2
Click to expand...
Click to collapse
Yes It was Bricked doing s off.
is there any other way to recover it?
Its a soft brick.. Not a hard brick so unbrick project is not for you
Sent from my HTC_Amaze_4G using XDA Premium 4 mobile app
ravike14 said:
Its a soft brick.. Not a hard brick so unbrick project is not for you
Sent from my HTC_Amaze_4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have S off my device And also super cid
but still i have the same problem when i boot up my device vibration comes up, but there's no display the screen goes black.
and when i switch off my phone and connect charger the charging light comes and never goes. I have to pull out the battery again, to switch it off.
taha9218 said:
I have S off my device And also super cid
but still i have the same problem when i boot up my device vibration comes up, but there's no display the screen goes black.
and when i switch off my phone and connect charger the charging light comes and never goes. I have to pull out the battery again, to switch it off.
Click to expand...
Click to collapse
maybe a hardware fault, go check it without doing anything else
Maybe the screen cable is lose is definately a hardware fault you should get it checked
Sent from my HTC Ruby using Tapatalk 2
Muneeb Saeed said:
Maybe the screen cable is lose is definately a hardware fault you should get it checked
Sent from my HTC Ruby using Tapatalk 2
Click to expand...
Click to collapse
Okay. I'll Go to repairing shop by tomorrow, and i'll the post the conclusion here.
Thanks All.
taha9218 said:
Okay. I'll Go to repairing shop by tomorrow, and i'll the post the conclusion here.
Thanks All.
Click to expand...
Click to collapse
It is not a hardware fault. As i am unable to switch off my phone with the power button, i have to pull out the battery
And when i connect charger the charging light keeps on coming even when charger is removed.
Any guess?
Hardware-based fault
taha9218 said:
It is not a hardware fault. As i am unable to switch off my phone with the power button, i have to pull out the battery
And when i connect charger the charging light keeps on coming even when charger is removed.
Any guess?
Click to expand...
Click to collapse
That is clearly a hardware fault...
Just bring it to the phone repair shop in your area, we cannot suggest much else.
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
When you turn the phone on, does it vibrate every 15ish seconds?
Bloodhawk_77 said:
When you turn the phone on, does it vibrate every 15ish seconds?
Click to expand...
Click to collapse
No it doesn't, It only vibrates when booting up
but how could it be hardware fault? as i didn't even dropped my phone.
I was just doing S-off when suddenly removed usb cable removed accidentally, and till now no display.
I'm not sure but my best bet is that your lcd went. You could check to see if your connectors are in tact but that would mean taking it apart. I would suggest taking it to a repair shop I'm sure they'll give you a more accurate answer.
Sent from my Amaze 4G using xda app-developers app
Bloodhawk_77 said:
I'm not sure but my best bet is that your lcd went. You could check to see if your connectors are in tact but that would mean taking it apart. I would suggest taking it to a repair shop I'm sure they'll give you a more accurate answer.
Sent from my Amaze 4G using xda app-developers app
Click to expand...
Click to collapse
The Shop Keeper Removed and put the connectors back in but still the same fault
If he has another lcd try that one to see if it is in fact the lcd.
Sent from my Amaze 4G using xda app-developers app
S-off
Since it happened while doing s-off on windows, isn't it more likely that the process that is not supported for windows--especially with a cable pull--would have mis-flashed the phone's bios?
Is it possible that re-running the s-off solution would correct the issue?
Bloodhawk_77 said:
If he has another lcd try that one to see if it is in fact the lcd.
Sent from my Amaze 4G using xda app-developers app
Click to expand...
Click to collapse
Okay i'll let u know

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