Hi guys,
First post so please bear with me...
The phone was dropped recently and screen smashed up badly.
Replaced screen and thought all was working fine until tried to make a call/send a message when I discovered that the phone had no network access...
Here's the diagnostic process I've been through...
Wifi works100%
Sim works in other phones
Other sims don't work in this phone.
Checked the antenna assembly to ensure contacts okay
Sim definitely reading - able to read sim contacts
Switched to airplane mode, reboot, turn back on - no luck
Searched for networks manually - no networks found at all. Another phone (samsung galaxy gio) finds all three (Optus, telstra, Vodafone)
No networks detected automatically either
No network detected using 2g only
So, if my wifi is working fine, that should rule out an antenna issue which to me indicates a hardware fault with the network side of things...
Is there a way to verify this is actually the case? And if so, is there a way to repair/solve it without doing a motherboard replacement???
Here was I thinking that it would be a cheap, easy repair... :/
Philbo29 said:
Hi guys,
First post so please bear with me...
The phone was dropped recently and screen smashed up badly.
Replaced screen and thought all was working fine until tried to make a call/send a message when I discovered that the phone had no network access...
Here's the diagnostic process I've been through...
Wifi works100%
Sim works in other phones
Other sims don't work in this phone.
Checked the antenna assembly to ensure contacts okay
Sim definitely reading - able to read sim contacts
Switched to airplane mode, reboot, turn back on - no luck
Searched for networks manually - no networks found at all. Another phone (samsung galaxy gio) finds all three (Optus, telstra, Vodafone)
No networks detected automatically either
No network detected using 2g only
So, if my wifi is working fine, that should rule out an antenna issue which to me indicates a hardware fault with the network side of things...
Is there a way to verify this is actually the case? And if so, is there a way to repair/solve it without doing a motherboard replacement???
Here was I thinking that it would be a cheap, easy repair... :/
Click to expand...
Click to collapse
If you want it free of cost so first try flashing new firmware via odin and then check it if not then give it to service centre !:good:
Make sure you're using a stock rom just in case it is a software problem, but it looks like a hardware problem to me. I recommend taking it back to the repair centre where you got your screen replaced.
I don't think it is possible without a motherboard replacement.
Not sent from a ACE but a CooperVe using Tapatalk 2.
thanks
I think I'll do a total strip down again just to make doubly sure that i've got absolutely everything connected in the right place and then if it's still not resolved, I'll look at sourcing a motherboard through some chinese friends...
The phone was actually purchased when in china, and as a result I had to flash it with an Aussie rom to get the google back in android. It's all worked fine since then until dropped which makes me think it's hardware related. problem with buying it in China is that I can't seem to find a motherboard online for it galaxy ace 5830i (the 'i' is the problem... can find plenty of 5830 mobos but seems the consensus is using a 5830 mobo will brick the phone...)
Oh well, thanks for the advice guys.
Even i had the same problem, but i solved it by flashing a stock ROM. You can try that or flash a stok kernel
recently I also had this same problem, even installing the stock rom did not solve, so I researched in several places and saw what could be problem with the IMEI, I did the whole process of repair IMEI and my phone is back to normal , try this method:
http://forum.xda-developers.com/showthread.php?t=1968360
Sent from my GT-S5830i
So...
I pulled it apart again to double check everything and noticed that the cell chip had come disconnected from the mobo upon impact and was only attached by three copper strips. After staring at it under a bright light for a while (no magnifying glass was to be found!), we stuck some super glue under it and tried to dry contact all the points... but it still didn't work.
However... after talking with a mate who's into circuit boards, he suggested that I try putting the mobo in the oven at 350 deg for 15 min to resolder all the joints as they use low-temp solder on these sort of boards.
I've got nothing to lose, so will be giving this a try when I get a chance and see if this brings it back!
I'll post back my results.
Yeah, and I recommend using a fine tip on your soldering iron just to be safe.
Not sent from a ACE but a CooperVe using Tapatalk 2.
Related
Dear all,
I have a Legend with S-ON (1.01), and I used fake-flash to change ROMs. The mobile phone has been fine with a custom ROM for more than 3 months now.
Suddenly, 3 days ago, the phone rebooted while browsing settings and when it came back on, the device could not recognize the SIM card or connect to the network and get a signal.
The problem is weird because the device (a) can find networks if I search for them, (b) can make emergency calls, (c) connects normally to both wi-fi and the SIM 3G internet but does not:
- get signal (always zero lines)
- recognize the sim card (always asks me to rescan for new contacts, and the process fails)
I tried wiping everything, I tried reflashing, I tried flashing another ROM. The problem persists.
Would flashing a new RADIO potentially help? It is the only thing I have not tried.
I am really at a loss here. The device did not fall down, or had a knock or any other user damage. The problem started suddenly and i can'f find a way out of it.
Anyone who manages to find me a solution gets a paypal beer
PS: Something important is that the phone DOES know that SIM card is there, and DOES partially recognize it: I am asked to put my SIM card PIN, which is accepted correctly.
Hey
What I'd do:
1.)Try the SIM in another device - could be a SIM problem...
2.) As you are 1.01, there is no risk in Warranty repair, so unroot and send back to shop if the sim proves OK in another device..
Probably a stupid suggestion but i had at one point no service when my battery cover was not on...
When i was rooting mine, i kept the battery cover off because i was stuck so many times in the middle of running step 1... so never bothered putting the battery cover on...
after i succeeded in rooting, i still saw no service... but as soon as i put the battery cover on , i was able to pick up the network
@QkSi1ver: The Legend's antenna is located in the battery cover, which is why you would have had no reception with it removed.
LeifAlbor said:
@QkSi1ver: The Legend's antenna is located in the battery cover, which is why you would have had no reception with it removed.
Click to expand...
Click to collapse
Which could be the reason for the SIM problems : if it is not set correctly it can't communicate proper with the mobile , that's why it asks for searching for contacts ( I had a similar problem a few months ago )
no network signal!
QkSi1ver said:
Probably a stupid suggestion but i had at one point no service when my battery cover was not on...
When i was rooting mine, i kept the battery cover off because i was stuck so many times in the middle of running step 1... so never bothered putting the battery cover on...
after i succeeded in rooting, i still saw no service... but as soon as i put the battery cover on , i was able to pick up the network
Click to expand...
Click to collapse
i don´t believe it! first of all, thank u kindly for ending my nightmarish odyssey through expert forums across the globe!
that just did the trick, uber cool! and yet it sucks, because i wasted most of my sunday and half of today to solve this, wondering why nobody even mentioned connection probs.
maan, i´m tired, i´m going to bed!
Hellu!
A friend of mine dropped her SGS2 accidentally into the bathtub but was quick to retrieve it. After drying it she got it to run but there was no response from the USB port so she couldn't recharge it. I replaced the USB flex and while having it hooked to the computer I upgraded it to the latest firmware through KIES, all official and no trouble. Gave it back and now she can't get signal... Problem is that I don't know if the signal trouble was before I replaced the USB port incase I "broke" something while fixing it.
No signal, no mobile network. I get no signal and can't make any connections to any provider.
Things I've been trying and reading up on..
IMEI is correct, the EFS folder intact ("mount" in Terminal emulator) and backed up also.
Opened up the phone again to check if internal antenna was attached to the sockets and everything else secured.
Tried different SIM cards which it accepts except for no signal
Factory reset
Flashed a lower ICS (4.0.3), changed CSC, tried different basebands
Rooted the phone and did a complete reset from CWM (dalvik, format system, cache the wholeshobang)
Internet wifi works, the signal strenght is stuck on "-111 dBm 1 asu"
The whole time after the water accident she's been having the phone with her without the backcase, leaving it open. I read that if you connect a external antenna it will override the internal one and get stuck.. I though maybe keys or something metal in her purse got in contact with it?! (I know, far stretched)
Perhaps the USB flex replacement is bad since one end of the internal antenna is attached to it. I could try to replace it back to the bad usb flex.
OR... Perhaps it's just another failure due to the water accident...
Phone seems to be in great shape except for missing it's main purpose, being able to call
Help
Menvaihelv... said:
Hellu!
A friend of mine dropped her SGS2 accidentally into the bathtub but was quick to retrieve it. After drying it she got it to run but there was no response from the USB port so she couldn't recharge it. I replaced the USB flex and while having it hooked to the computer I upgraded it to the latest firmware through KIES, all official and no trouble. Gave it back and now she can't get signal... Problem is that I don't know if the signal trouble was before I replaced the USB port incase I "broke" something while fixing it.
No signal, no mobile network. I get no signal and can't make any connections to any provider.
Things I've been trying and reading up on..
IMEI is correct, the EFS folder intact and backed up also.
Opened up the phone again to check if internal antenna was attached to the sockets and everything else secured.
Tried different SIM cards which it accepts except for no signal
Factory reset
Flashed a lower ICS (4.0.3), changed CSC, tried different basebands
Rooted the phone and did a complete reset from CWM (dalvik, format system, cache the wholeshobang)
Internet works, the signal strenght is stuck on "-111 dBm 1 asu"
The whole time after the water accident she's been having the phone with her without the backcase, leaving it open. I read that if you connect a external antenna it will override the internal one and get stuck.. I though maybe keys or something metal in her purse got in contact with it?! (I know, far stretched)
Perhaps the USB flex replacement is bad since one end of the internal antenna is attached to it. I could try to replace it back to the bad usb flex.
OR... Perhaps it's just another failure due to the water accident...
Phone seems to be in great shape except for missing it's main purpose, being able to call
Help
Click to expand...
Click to collapse
try one of the custom ROMs with a latest modem
ctg60000 said:
try one of the custom ROMs with a latest modem
Click to expand...
Click to collapse
Nope, tried it and no go, seems more like there is a hardware failure after all, any more ideas?
Tried another USB flex to see if that was the problem but no.. . Anyone?
Ok.. Replaced the GSM/speaker part located at the backpart now and still no signal. Well.. When i reboot the phone I get a connection and may be able to make a short phonecall then it's just back to no signal.
Been reading up alot and I found out there is some kinda "no service bug" that exists, but all the solutions there didn't work so good.
I have same problem on a i9300 gonna see if it's antenna problem or something. And post back of I got lucky
Seems like the phone needs to get some service center time.....
BTW never connect anything to the external antenna socket.
Sent from my digital submersible hovercraft.
I have a similar problem with a i9300. Is there a way to check if modem or antenna is not working? I remember about read a few days ago than android throw some errores when modem is not working
My girlfriend has had a Samsung S3 (I9300) for a couple of months and has had no issues with it however she dropped it and broke the LCD . I ordered a replacement screen (Front glass, LCD, and digitizer) from eBay and fitted this without any problems. I tested all functions on the phone and it seemed to be working okay. The same evening my girlfriend went and run the update and went from 4.0.4 (I think) to 4.1.2 since then she has complained about signal issues which I have now witnessed myself. I wished she had waited a bit longer to make sure the phone was working fine before doing any updates as now I am not sure if this is a software related problem or hardware. There is no way to revert back to the older version to confirm software. I know one option on the software side would be to root it and install a customer rom but I have never done this before and even though reading through the forums the process seems to be easy I am a bit reluctant to do this just now.
The signal indicator sometimes shows a circle with a line through it, sometimes it shows a grey triangle with no bars in it and other times it will show a bar or two and even a full signal. I have noticed even without a sim in it that it can show a couple of bars of signal. I have not got this confused with the Wi-Fi signal. When trying to send text messages or make a phone call the following errors come up “Not registered on network” and “No signal found for mobile network”
Below is what I have done/checked so far
I have restored the phone to factory settings but as explained before this will only restore to 4.1.2. This time the only apps on the phone are stock apps, no additional apps have been installed just encase a third party software may have caused issues.
Her sim will work in any other phone. I have an S2 and have ported my number over from a normal sim to a brand new micro sim to try in her phone. Both of these phones are on O2.
I have made sure the IMEI number is correct and matches what the phone came shipped with.
I have double checked the APN details and these match what my S2 has. Although I am pretty sure this is only for internet and MMS and would not affect SMS and phone calls.
After check over the settings and restoring to factory settings I have fitted a replacement antenna which I also got from eBay. I doubt I have damaged the mainboard as all other functions on the phone work fine. (Touchscreen, Cameras, Sound, Wi-Fi)
For some reason I can get the phone to work at my house on both GSM (2G) and WXCDA (3G) although it seems to be more stable when it is on GSM. As soon as I leave my house and go into town (approx. 2 mile away) or over to my girlfriends (approx. 20 miles away) it will stop working. I have gone onto the O2 website and entered both of our post codes on the O2 network coverage checker and this reports that there are no services down in our area and that we should have a good signal.
I have come on this forum for some advice and hopefully someone can recommend what I could do next. I have had a little browse on the forum already but is there something I have missed? Should I root the phone and install a customer rom? If it was caused by the official update is there an a hotfix of some sort coming soon? Or is this a genuine fault with the phone? If it is a fault with the phone and it has not be caused by me I could try sending it back to O2 (where the phone was purchased from) or Samsung seeing as I can’t see any warranty seals so think I would get away with this.
Thanks in advance for any responses I get to this and I am sorry if I have rambled on and provided info that is not essential.
Flash O2 stock rom via Odin .
If that does not fix it its a hardware repair job and you will be refused warranty as you have self repaired .
jje
Hello all,
To put my issue simply, I am receiving the "Not registered on network" error on my phone. I have tried many things to resolve it and to help narrow down the possible problems, I will explain my situation and what steps I have taken to try to resolve it. I appreciate you taking the time to read my detailed explanation in advance, as I wish to be as clear and informative as possible.
My phone is an unlocked Australian Galaxy S3 (GT-I9300). I bought it about 6 months ago and about two months ago had some issues with the display come out of the blue. I was able to get this issue resolved through my warranty. When I received the phone back though, I thought it was all working fine but then I noticed I couldn't send SMSs or make calls as my phone wouldn't connect to my phone network (Vodafone). I tried reboots, hard reboots, restoring backups, using a different SIM card (from a different carrier) and I still couldn't get it to work.
During this process of trying to fix it myself, I rooted the phone. So when I realised I couldn't fix it and it could possibly be a hardware issue, I sent it back to be fixed under warranty. Unfortunately my warranty was voided when I rooted the phone, even though it was broken before I rooted it.
So a few days ago I received my phone back again and spent about 6 hours trying to fix it. Here's what I tried...
I tried to flash the latest Australian firmware (XSA) which is the same as the one I initially had when I purchased the phone. I tried factory resets, different firmware flashes, custom ROMs, different modems etc. None of this worked. I thought I had found my solution when I stumbled across ARIZA's patch, but event this did not solve my problem.
The really strange thing is I can occasionally connect to the network and if I try repeatedly, I can sometimes get an SMS to send. I've checked my SIM is clean (I've tried another SIM anyway) and everything seems fine.
My IMEI number is still intact and isn't blacklisted. I've tried restoring backups from when it was working (before I got it "fixed" the first time) and that's not worked. The current status of my phone is:
ROM: Omega v5.0
Version: 4.2.2
Baseband: I9300XELLA
Network: vodafone AU (sometimes shows as Unknown)
Mobile Network State showing as "Disconnected", except in rare moments
IMEI and Serial intact
I've tried all I can think of and all the suggestions I can find on the Internet. I'm hoping someone here will have some suggestions for things I can try. I'd really like to fix this issue as I've been without my phone for months. I'm thinking it could be a hardware issue, but want to make sure I've exhausted all options I can try myself first before trying to get a place to repair it. As my warranty is void, I'm not sure how easy this will be.
Thanks in advance for your time and suggestions,
Jay.
.:Jay:. said:
Hello all,
To put my issue simply, I am receiving the "Not registered on network" error on my phone. I have tried many things to resolve it and to help narrow down the possible problems, I will explain my situation and what steps I have taken to try to resolve it. I appreciate you taking the time to read my detailed explanation in advance, as I wish to be as clear and informative as possible.
My phone is an unlocked Australian Galaxy S3 (GT-I9300). I bought it about 6 months ago and about two months ago had some issues with the display come out of the blue. I was able to get this issue resolved through my warranty. When I received the phone back though, I thought it was all working fine but then I noticed I couldn't send SMSs or make calls as my phone wouldn't connect to my phone network (Vodafone). I tried reboots, hard reboots, restoring backups, using a different SIM card (from a different carrier) and I still couldn't get it to work.
During this process of trying to fix it myself, I rooted the phone. So when I realised I couldn't fix it and it could possibly be a hardware issue, I sent it back to be fixed under warranty. Unfortunately my warranty was voided when I rooted the phone, even though it was broken before I rooted it.
So a few days ago I received my phone back again and spent about 6 hours trying to fix it. Here's what I tried...
I tried to flash the latest Australian firmware (XSA) which is the same as the one I initially had when I purchased the phone. I tried factory resets, different firmware flashes, custom ROMs, different modems etc. None of this worked. I thought I had found my solution when I stumbled across ARIZA's patch, but event this did not solve my problem.
The really strange thing is I can occasionally connect to the network and if I try repeatedly, I can sometimes get an SMS to send. I've checked my SIM is clean (I've tried another SIM anyway) and everything seems fine.
My IMEI number is still intact and isn't blacklisted. I've tried restoring backups from when it was working (before I got it "fixed" the first time) and that's not worked. The current status of my phone is:
ROM: Omega v5.0
Version: 4.2.2
Baseband: I9300XELLA
Network: vodafone AU (sometimes shows as Unknown)
Mobile Network State showing as "Disconnected", except in rare moments
IMEI and Serial intact
I've tried all I can think of and all the suggestions I can find on the Internet. I'm hoping someone here will have some suggestions for things I can try. I'd really like to fix this issue as I've been without my phone for months. I'm thinking it could be a hardware issue, but want to make sure I've exhausted all options I can try myself first before trying to get a place to repair it. As my warranty is void, I'm not sure how easy this will be.
Thanks in advance for your time and suggestions,
Jay.
Click to expand...
Click to collapse
Return to a stock rom and use triangle away to reset the counter, retry with your provider, they may let it slide that you've previously tried.
It would appear that you've already tried everything.
Return to stock and update via OTA, remove root, remember to use triangle away, I personally haven't had to do it but i would imagine that it needs root privileges to complete so thinking about it i would say to use triangle away first.
Hope you get it sorted.
dladz said:
Return to a stock rom and use triangle away to reset the counter, retry with your provider, they may let it slide that you've previously tried.
It would appear that you've already tried everything.
Return to stock and update via OTA, remove root, remember to use triangle away, I personally haven't had to do it but i would imagine that it needs root privileges to complete so thinking about it i would say to use triangle away first.
Hope you get it sorted.
Click to expand...
Click to collapse
Hey,
Thanks for the quick response.
I doubt they would let it slide as I had a pretty long back and forth with them trying to get them to fix the phone or at least send it back to me without charging me for the shipping costs and that didn't end in my favour. I'm sure they'd remember that they already rejected it due to it being modified and would just blame the rooting for the issues.
I'm thinking I might just reset it all to stock, reset the counter and at least ask. If not, I'll try to find a repair shop who will take a look. Thanks for the suggestion. I'm still open to any other ideas people might have which I can try from my end.
Thanks,
Jay.
Starting point would be correct firmware modem and CSC for your location and network .
Flash your original rom .
Check
http://forum.xda-developers.com/showthread.php?t=1978840
jje
JJEgan said:
Starting point would be correct firmware modem and CSC for your location and network .
Flash your original rom .
Check
http://forum.xda-developers.com/showthread.php?t=1978840
jje
Click to expand...
Click to collapse
Hey,
Thanks for the suggestion. I believe I have tried this by downloading the latest firmware from SamMobile and flashing that through Odin, but I haven't tried it through Keis, so I guess I'll give that a go.
I'll let you know how it goes.
Thanks,
Jay.
Me too. I've an i9305 (S3 LTE) and i've tried every tutorials on internet and so far nothing: always the same issue "not registered on network". In case you solve the issue please let me know. I'll do the same. Txs
I've tried to connect my phone using Keis and it just seems to say "Connecting..." forever. I've tried running the connection troubleshooter and that just seemed to re-install the drivers but not actually fix the issue. I still can't get Keis to even connect to my phone.
Any ideas on why this would be? Or other suggestions I can try for my initial problem?
Thanks,
Jay.
As an update to this, it seems I've tried everything I can on my end to fix it to no avail. I believe it must be a hardware issue and have dropped it into a phone repair centre. I'm hoping they will be able to find the problem and fix it.
I'll let you know how it goes.
Another update to this, I received a response from the repair centre. They said:
"...we took it all apart and checked all connections and serviced it.
Once we put it back together we tested it with Vodafone and Optus sim cards. Both sims had service and were able to connect to the internet as well."
After I asked for more details on what they did to try and help me determine what the problem was, they said:
"The phone looked 100% fine inside, no signs of water or any other damage. Sometimes electronic devices can be a bit temperamental, maybe the fact that we undone and cleaned all connections it's booted it back to life."
So I'm going to pick it up tomorrow, but it sounds like it's all sorted now. So not it's not 100% clear what the issue was, but to anyone having this same problem who has tried everything like I did, it is likely a hardware issue. Your best bet is probably to try a repair shop (assuming your warranty won't cover the problem).
Thanks to those who offered suggestions and good luck to those with the same problem.
Do please tell us if it worked because i'm tempted to do the same as you did before selling it on ebay as faulty for parts. PLEASE ANSWER US BACK AFTER TESTING IT an entire day. THANK YOU A LOT!
Does it work properly now? Thanks - Please reply.
Not sure if it is exactly the same problem but I remember getting that msg when i was on Telstra and I'd installed a new ROM - I went to the Telstra site and got them to send an activation msg that reset my provider info. It didn't seem to matter for phone calls but I wasn't getting any connection to do with data until I 'ran' the msg they sent.
Hi I had this issue with my gs2..what I did was flash the right modem and restore efs thats how I solved my problem..hope this helps..
Sent from my GT-I9100 using xda premium
ichigo200 said:
Hi I had this issue with my gs2..what I did was flash the right modem and restore efs thats how I solved my problem..hope this helps..
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Txs for help but I don't have the backups of my efs folder... so I think it is useless therefore i am going to sell it on ebay as faulty for parts. Unfortunately! I love my i9305!
You should probably do some more searching on site - there are a number of things to do, including getting a service centre to fix it. Be cheaper than a new phone. Is it an i9300 or ann i9305?
pmmfilipe said:
Txs for help but I don't have the backups of my efs folder... so I think it is useless therefore i am going to sell it on ebay as faulty for parts. Unfortunately! I love my i9305!
Click to expand...
Click to collapse
Ask a service centre for a fix price first .
jje
Homervy She
Journyman16 said:
You should probably do some more searching on site - there are a number of things to do, including getting a service centre to fix it. Be cheaper than a new phone. Is it an i9300 or ann i9305?
Click to expand...
Click to collapse
It's a i9305 and I've tried everything, every tutorials on internet without success so far. I am tired of the situation and also very disappointed therefore I think i will sell it as faulty. As it regards to a repair center, near my area it's very difficult to find someone who can fix it.
For me it seems my connection is still intermittent when using my Vodafone SIM on my S3 (and the same for another Vodafone SIM I tried on this phone) whereas both SIMs work fine on other phones.
I then tried a Telstra SIM on my S3 and it worked fine. So it seems I have a weird problem with my phone where the combination of the S3 and Vodafone doesn't work, but other phones or other SIMs do work.
I think I'm just going to try changing carrier (I've been meaning to anyway) since it seems their SIMs work in my phone.
Really not sure what is causing this issue, but I'm at the point where I just want it fixed and I don't really care how. Hope you find out how to solve your issue.
How is your phone right now? Im also having the same problem. It always say 'not registered to network' everytime i make a call. This happens whenever i turn on the flight mode, then turning it off.. i have a strong signal and i can use the internet provided by my network but i cant make a call or text.. people cant also reach my number. I sent this already to samsung service ctr and they changed the board but its still there whenever i access the flight mode..
caloyski072885 said:
How is your phone right now? Im also having the same problem. It always say 'not registered to network' everytime i make a call. This happens whenever i turn on the flight mode, then turning it off.. i have a strong signal and i can use the internet provided by my network but i cant make a call or text.. people cant also reach my number. I sent this already to samsung service ctr and they changed the board but its still there whenever i access the flight mode..
Click to expand...
Click to collapse
Hi...the same, no solution so far. I am actually selling it on ebay for parts. I simply gave up.
I have a nokia lumia 920 black , when i restart it , it appears in place of the signal the airplane and then the no signal , i tryed diferent sims that works on other phones , nothing , what can fix this issue (i have no warranty).and it's not locked and no signal what so ever .
Please don't tell me that you have a similar phone and didn't had this issue , I don't care , post only someone who has even a little hint of how to fix the problem .
Sorry for my bad english.
Rasfen said:
I have a nokia lumia 920 black , when i restart it , it appears in place of the signal the airplane and then the no signal , i tryed diferent sims that works on other phones , nothing , what can fix this issue (i have no warranty).and it's not locked and no signal what so ever .
Please don't tell me that you have a similar phone and didn't had this issue , I don't care , post only someone who has even a little hint of how to fix the problem .
Sorry for my bad english.
Click to expand...
Click to collapse
Have you checked the settings to make sure it is not actually set fro airplane mode? Also are you sure it is unlocked?
checked and checked
Solarenemy68 said:
Have you checked the settings to make sure it is not actually set fro airplane mode? Also are you sure it is unlocked?
Click to expand...
Click to collapse
the airplane mode it's not on and i'm 80 % sure it's unlocked tryed even a vodafone germany sim (cause it was bought from them) nothing . Tryed restart it , reset it , and flash it and still the same problem.
Rasfen said:
the airplane mode it's not on and i'm 80 % sure it's unlocked tryed even a vodafone germany sim (cause it was bought from them) nothing . Tryed restart it , reset it , and flash it and still the same problem.
Click to expand...
Click to collapse
If it locked once you start with non-original operator sim card it will ask you for unlock code, so you will know it's locked
do you receive sim error after airplane mode ?
Mine has a bended / broken sim reader pin and didn't recognize any sim card and after restart I got SIM error msg.
I have somewhat of a like issue. After restart takes a LONG time to connect and update the tile. Wife's phone, will state no service or emergency calls only, but she can text out AND I can always call her, so POSSIBLE the tile is not updating. Sim card replaced twice by ATT. ATT stated working on local towers for LTE upgrade, and after a whole weekend of no text coming in (able to text out)(???) all incoming test text messages (say 25) arrived at 6am on Sunday morning.
no data updating (email) while in this half-working mode. next thing I can think of is get new phone.
ramseyjack said:
I have somewhat of a like issue. After restart takes a LONG time to connect and update the tile. Wife's phone, will state no service or emergency calls only, but she can text out AND I can always call her, so POSSIBLE the tile is not updating. Sim card replaced twice by ATT. ATT stated working on local towers for LTE upgrade, and after a whole weekend of no text coming in (able to text out)(???) all incoming test text messages (say 25) arrived at 6am on Sunday morning.
no data updating (email) while in this half-working mode. next thing I can think of is get new phone.
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Click to collapse
If the phone is the ATT model and is still locked to ATT then you obviously have an issue with the phone and should sen it in for service. There is no reason why an ATT phone and ATT SIM should have an issue on the ATT network otherwise.
I have this issue as well but only since I got it back from Nokia repairing the dust in the front camera problem. They changed the internals for some reason and now I have No Service and also now have new IME number. I contacted them and they said try a hard reset which didn't work then said I would have to send it back again for this to be repaired which when I got it back today has the same problem still. There is nothing wrong with my SIM card and have even received a new Orange one which still did the same. When I contacted Nokia they were next to useless saying I need to send it away a 3rd time (my phone was perfect before I sent it away apart from the dust in the front camera...don't I regret getting this fixed now!) which I declined and have asked to speak to the manager. I have to wait 3-4 business days for them to ring me and see what can be done. I know this is probably not much help but will let you know the outcome as it might be a setting or something I can do with the phone.
One thing I have found is Nokia Care is they are the most unhelpful company ever! Basically just suggesting I keep booking it online to be collected for repair. Once this is sorted I hope I never have to deal with them again!
At&T no Signal as well
Default AT&T Lumia 920 bought from ebay NO SIGNAL ! I flashed it but... no signal
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I bought this yellow Lumia 920 form USA. I live in Europe.
Unfortunately it was locked, I called AT&T and they gave me an unlock code and now it's unlocked.
I put 2 different SIMS inside but the phone shows no signal at all. It reads the SIM from inside ( services etc) but It will not lock to a signal.
When I boot it it shows an airplane mode and in 2 seconds the no signal icon. The airplane mode is disabled thought I checked enabling and disabling.
I decided to flash it to Rogers after reading all these comments here using Nokia Care Suite. It was succesful. The conversion was from RM-820 AT&T to ----> RM820 Rogers Canada.
I had the ability now to change from LTE to 3G and 2G but to no avail. The signal remained dead and it wouldn't find any signal after searching for new networks associated with my 2 sim cards that I tried.
If I flash it again to the rm-821 euro dev rom will it work ? The thing is that I can't find it nowhere to download it. Where did you guys found it from ?
Thanks
Lumia no signal
Try hard reset!!!
Permanent no signal sounds like it could be blacklisted by the networks, check the IMEI here and it should show if it's blacklisted http://www.amta.org.au/pages/amta/Check.the.Status.of.your.Handset
arh_3000 said:
I have this issue as well but only since I got it back from Nokia repairing the dust in the front camera problem. They changed the internals for some reason and now I have No Service and also now have new IME number. I contacted them and they said try a hard reset which didn't work then said I would have to send it back again for this to be repaired which when I got it back today has the same problem still. There is nothing wrong with my SIM card and have even received a new Orange one which still did the same. When I contacted Nokia they were next to useless saying I need to send it away a 3rd time (my phone was perfect before I sent it away apart from the dust in the front camera...don't I regret getting this fixed now!) which I declined and have asked to speak to the manager. I have to wait 3-4 business days for them to ring me and see what can be done. I know this is probably not much help but will let you know the outcome as it might be a setting or something I can do with the phone.
One thing I have found is Nokia Care is they are the most unhelpful company ever! Basically just suggesting I keep booking it online to be collected for repair. Once this is sorted I hope I never have to deal with them again!
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Click to collapse
Have you had any luck for fixing this? I also have the same issue. I gave my lumia 920 for screen replacement at Nokia care and after some time, it would just not pick any network. Please help me
***I have the fix***
RudeDude89 said:
Have you had any luck for fixing this? I also have the same issue. I gave my lumia 920 for screen replacement at Nokia care and after some time, it would just not pick any network. Please help me
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Click to collapse
I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
TLJack64 said:
I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
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Click to collapse
if u can do a video tutorial would be amazin im dying with this problem , i love my phone and im not quitting on him plz let me know if u can plz do a video tutorial or pictures to guide ppl that have that same problem ty in advance
TLJack64 said:
I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
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Click to collapse
Hi there if you can also send me some pics etc on how to do this. that would be great.
I got this wife for my wife and have it for close to 5 months and it won't work.
And she really loves the phone
thanks
G
I have this same issue, although hitting the phone on my hand or flexing the phone will cause the service to come back until its jostled again. ive tried to find a connection with the antenna but no luck,
I have the same issue too...
At first I notice that my phone became hotter in my pocket and the battery drains quicker than usual.
After that I just thought maybe it was because of the bad signal on that area.
Then I got home and facing the same thing, my 920 still got "no service".
But I notice in the full signal area, my phone still can catch the signal. And when I get into the lesser signal area, all I got is "No service"
I've handed it up to the Nokia Care. And they fix it and cost me Rp.750.000 (US$60-65).
And still I'm having the same problem :crying:
Same problem, no connection on 3g, but 2g works fine
Hi,
I am having a similar issue with my unlocked lumia 920. While using it with 2G I have no problems, I can make phone calls and the internet although slow, works. Whenever I decide to switch to 3G it can no longer connect to the internet nor can I make/receive phone calls.
The antena cable is new and the signal for 3G shows 2-5 bars (but sometimes it looses the signal. Any hints??
TLJack64 said:
I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
Click to expand...
Click to collapse
tnx very much for advice, i bought used lumia 920 yesterday and signal was very poor and often without reception then tried this and VOILA, there is now full 3G (H) signal in my room. When you push connector here is a smaaaaaaall *click* and thats almost sure sign it's reason for bad signal.