[Q] s-pen not working water damage - Verizon Samsung Galaxy Note II

I dropped my phone into the sink earlier today and then got it out. The phone was still working spen and all and then a few hours later the spen stopped working on some apps like Facebook and instagram and then stopped working all together. I have checked my note 10.1 spen and it is not working on my phone either. Any suggestions?I have tried checking other forms about this and none have seem to help.
UPDATE- I have completely took apart the phone and put back on my old cracked lcd and digitizer and the spen still does not work. I don't know what else it could be.?????

ethax123 said:
I dropped my phone into the sink earlier today and then got it out. The phone was still working spen and all and then a few hours later the spen stopped working on some apps like Facebook and instagram and then stopped working all together. I have checked my note 10.1 spen and it is not working on my phone either. Any suggestions?I have tried checking other forms about this and none have seem to help.
Click to expand...
Click to collapse
FIRST thing you do when your phone gets wet is turn it off and pull the battery!
Then you MUST dry it and confirm it is dry inside, some people soak it in dry rice for a few hours or something similar.
If you have any moisture in the phone and leave it on with the battery in it.... you WILL RUIN IT!
I would defiantly recommend doing this now before your phone suffers worse damage than just the S-Pen not working (its probably actually the digitizer for the S-Pen)

Milimbar said:
FIRST thing you do when your phone gets wet is turn it off and pull the battery!
Then you MUST dry it and confirm it is dry inside, some people soak it in dry rice for a few hours or something similar.
If you have any moisture in the phone and leave it on with the battery in it.... you WILL RUIN IT!
I would defiantly recommend doing this now before your phone suffers worse damage than just the S-Pen not working (its probably actually the digitizer for the S-Pen)
Click to expand...
Click to collapse
Thank you I have already taken the whole phone apart and did not find any water. It was in the water for so little time that the whole phone was not submerged because I saw it so quickly. Is the spen digitizer something I can replace?

ethax123 said:
I dropped my phone into the sink earlier today and then got it out. The phone was still working spen and all and then a few hours later the spen stopped working on some apps like Facebook and instagram and then stopped working all together. I have checked my note 10.1 spen and it is not working on my phone either. Any suggestions?I have tried checking other forms about this and none have seem to help.
Click to expand...
Click to collapse
UPDATE- I have completely took apart the phone and put back on my old cracked lcd and digitizer and the spen still does not work. I don't know what else it could be.?????

I hate to say it but it sounds like you shorted something out in the circuit board.
I had a similar problem where my usb port became unresponsive after water damage.
Luckily a new one is like 11$
If I were you, I would buy a donor phone (cracked screen with clean esn) and swap circuit boards.
Then again, not using the spen sounds cheaper.

barrackOBAMA said:
I hate to say it but it sounds like you shorted something out in the circuit board.
I had a similar problem where my usb port became unresponsive after water damage.
Luckily a new one is like 11$
If I were you, I would buy a donor phone (cracked screen with clean esn) and swap circuit boards.
Then again, not using the spen sounds cheaper.
Click to expand...
Click to collapse
The thing that does Not add up to me is the fact that there is no other problems with the phone. If I shorted something out wouldn't there be some sort of other problem with the phone?
Thanks

OK first the phone does not in any way "sense" when you touch the s-pen to it. The way it works is when the pen is close enough and the tip is pressed in, the phone senses that.
Anyone with a working pen can test this, hover the pen over the screen and use your finger to press the tip in.
Anyhow the first question is when the pen is close to the screen do you get the hover icon?
Second is does your phone s-pen work on your tablet?

2 minutes of my life I'm never getting back reading and typing this!!!!
Sent from my SCH-I605 using xda app-developers app

Morkai Almandragon said:
OK first the phone does not in any way "sense" when you touch the s-pen to it. The way it works is when the pen is close enough and the tip is pressed in, the phone senses that.
Anyone with a working pen can test this, hover the pen over the screen and use your finger to press the tip in.
Anyhow the first question is when the pen is close to the screen do you get the hover icon?
Second is does your phone s-pen work on your tablet?
Click to expand...
Click to collapse
Yes my stylus works with my tablet. I do not get any hover icon when I hover over my screen and even when the spen is touching the screen I can still use my finger on the screen.
Thanks

Ethax said:
Yes my stylus works with my tablet. I do not get any hover icon when I hover over my screen and even when the spen is touching the screen I can still use my finger on the screen.
Thanks
Click to expand...
Click to collapse
2 things to check:
First check in setting>SPen and make sure that everything is on and correct in there.
--Pen detatch sound set as any sound and not off
--Air View on
Second insert and remove the SPen a few times from the phone and check if it makes the insert and remove sound.
If the settings are right, and you dont get a sound... there is a microswitch in the holster for the pen, its stuck.
Try disabling battery saving in settings>spen it should allow the digitizer to come on with the switch stuck.
If the settings are right and you do get a sound digitizer shorted out.

I wonder what happened with this...

Related

[Q] Menu button flashing issue

Hi to everyone in this forum. I've recently received as a present a new toshiba folio 100, but, since I'm experiencing an annoying menu button flashing, I've thought of it as a software problem so I upgraded the folio using the foliomod1.3c and applied the rotate patch and also the 1.3c fix patch. The menu still flash with no apparent logic. I've tried to kill all applications running and it's still there. It seem to come up and down at random. I ask to all in this forum: do you believe it's a hardware issue or is a software issue? Because if it's a hardware issue I'm going to try to have a new folio from toshiba. I'm overall very pleased with the work that Dexter made to make the folio an usable machine but this flashing is driving me crazy. I use the folio basically as a portable scientific pdf reader so I need to concentrate on what I read and this flashing is really annoying. I would like very much to thank you all in this forum in advance for all the suggestion/help you could provide.
use my "foliobuttons" app
teknoraver said:
use my "foliobuttons" app
Click to expand...
Click to collapse
I have a request that serve All those who suffer MENU crazy button .
Is it possible to prepare application you can setting ON/OFF the MENU button
Most of the time useless button.
sometimes button jump after 10 minutes, sometimes after an hour
Usually I fix the problem by changing the settings with FolioButtons 1.1.
If you could add to FolioButtons on/off operation for menu Buttons was the best.
Hi teknoraver,
Can you add enabled/disabled menu button in foliobuttons application ?
flashing on...
teknoraver said:
use my "foliobuttons" app
Click to expand...
Click to collapse
I am pretty desperate about this issue, because none of the methods seem to help...
Right now the buttons work opposite- Menu button flashes mad and none of the other 3 responds...dont know how it happened
Just a thought- while the folio is booting up the menu button ALREADY flashes! I have zero understanding in there but isn't it a process that loads / starts early in the line?
I appreciate everyone's effort trying to solve this bug as it makes this handy tool a useless pile of crap.
I was wondering how many folio users are suffering of this crazy buttons madness.
Mine was crazy from the very beginning; I sent it back for repair and toshiba only did a firmware restore... Nothing changed at all!
It makes my folio almost unusable!
bye bye crazy buttons
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
I think it's a hardware issue and even a build quality issue.
If i hold my folio at the side of the buttons, i get the flashing buttons problem (even the foliobuttons app will not help), if i hold it at the other side, i've got no problems at all.
Do you have an animated background? Because I saw that some people had this issue with an animated background...
Hi Mshr73, nice first post indeed
Could you post some pictures of what you did?
Mshr73 said:
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
Click to expand...
Click to collapse
seems to get better...
I really don’t want to be too quick on this, but Dexter’s 1.4 seems to bring relief to this issue - for 2 days I have been running this mod the menu button stopped flashing!!
Any similar impressions on this?
vietnamibalzsam said:
I really don’t want to be too quick on this, but Dexter’s 1.4 seems to bring relief to this issue - for 2 days I have been running this mod the menu button stopped flashing!!
Any similar impressions on this?
Click to expand...
Click to collapse
No way pal, I guess I'm in the opposite situation. It still happens to me, and sometimes I think it even got worse... well, I can always look at crazy keys as a "special feature" that no other tablet will have!!!
I just tested without thickness under the screen, with foliomod 1.4 and after a few hours I again the problem of crazy buttons.
Mshr73 said:
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
Click to expand...
Click to collapse
Well, I just finished dismantling e reassembling my Folio. Following your hint, I cut a piece of paper and put it between the audio connector and the back of the screen (yes, it was metal vs metal). I'll see whether it's gonna work or not. Crossing fingers for now.
Not that I'm so confident in leaving a piece of paper stuck right where the DC input is .
BTW, did you try with a smaller thickness? Even if this is the problem, I'm wondering whether a piece of paper would be enough or not.
thyself can someone. post pictures of before and after details?
we will be much appreciated
i didn't have the crazy buttons issue this far in 2 weeks, just my home butten needs to be pressed harder. I'm pretty sure it's hardware related, i read often that users experience it when changing from an warm room to a colder one, or in regions where its verry humid(some circuit closes maybe...). so Mshr73 is on the right way as far as i can tell.
Dexter's 1.4
^Sbk79^ said:
No way pal, I guess I'm in the opposite situation. It still happens to me, and sometimes I think it even got worse... well, I can always look at crazy keys as a "special feature" that no other tablet will have!!!
Click to expand...
Click to collapse
Really sorry mate, I hope it will solved this for others too...
Anyhow, it is so disturbing, that I was already considering to send the tablet back to Toshiba...
I'll try to do this weekend if I do not have too many customers. I post the result Monday.
Mshr73 said:
I'll try to do this weekend if I do not have too many customers. I post the result Monday.
Click to expand...
Click to collapse
I'm looking forward to your pictures, too... because my trial simply didn't work.
I tried with both a single piece of paper and then with 2 pieces wrapped in tape. I put these spacers between the back of the display and DC/audio connector.
In both cases, the crazy keys phenomenon started to happen after 15-20 minutes of usage.
In most cases, it starts to show when I unlock the device. As soon as I unlock it, home and menu buttons light up with no apparent reason and go crazy for 10-30 seconds.
Then, I even tried to loosen just a little the screws (I read, somewhere in the forum, of a guy who said that he solved his crazy keys and screen lag problems this way). I mean, all screws are now locked but not too tight. Well, I have to say that I don't have any screen lag anymore (I even removed the piece of paper, from the battery area, which used to solve the issue before) but crazy keys still happen. I'm going slightly mad
^Sbk79^ said:
I'm looking forward to your pictures, too... because my trial simply didn't work.
I tried with both a single piece of paper and then with 2 pieces wrapped in tape. I put these spacers between the back of the display and DC/audio connector.
In both cases, the crazy keys phenomenon started to happen after 15-20 minutes of usage.
In most cases, it starts to show when I unlock the device. As soon as I unlock it, home and menu buttons light up with no apparent reason and go crazy for 10-30 seconds.
Then, I even tried to loosen just a little the screws (I read, somewhere in the forum, of a guy who said that he solved his crazy keys and screen lag problems this way). I mean, all screws are now locked but not too tight. Well, I have to say that I don't have any screen lag anymore (I even removed the piece of paper, from the battery area, which used to solve the issue before) but crazy keys still happen. I'm going slightly mad
Click to expand...
Click to collapse
Well ... with a piece of paper the problem Come back.
I handed a piece of cardboard and the problem disappears.
I think that to raise the screen to solve them but I'm still not 100% sure.

Left side of touchscreen faulty?..

Ok so I posted this in general but maybe I should've posted it here so yeah...
So when I hold my finger still at the left side of the touchscreen (as far as I can), for example when dragging the youtube cursor thingy (then the left side would be the bottom..), it will start to jump around.. Or for example when swiping the homescreen to the left. If I hold my finger still at the edge of the touch screen it will also jump around.
And for some reason this isn't happening when charging (or connected to the pc)
Anyone else having this problem?
Edit: Something to note is that this is my second GSII having this problem. Although the first one I had was a really a lot worse.
Could be some moisture or high humidity affecting it! I also sometimes have TS problems, I then just clear the screen and make sure my fingers are dry enough. Just could be.
Regards.
ithehappy said:
Could be some moisture or high humidity affecting it! I also sometimes have TS problems, I then just clear the screen and make sure my fingers are dry enough. Just could be.
Regards.
Click to expand...
Click to collapse
Yeah I tried clearing it.. But as I said it is not happening when connected to AC.. So yeah.. It's mostly annoying when trying to select a specific time in a video.. It's nothing major but still, such an expensive phone shouldn't have such a problem imo.
I will return it tomorrow.. If I remain the only one I know of having this problem..
But just to be sure.. You don't have this specific problem?
Nope. I don't. And please do make sure that the problem is enough to send the device for RMA.
When you are charging the device it gets hot, so there is less moisture and humid on the screen. So again, clean your phone screen with a micro fiber cloth and dry your fingers too, then see again.
If it still remains, then your choice.
Regards.
ithehappy said:
Nope. I don't. And please do make sure that the problem is enough to send the device for RMA.
When you are charging the device it gets hot, so there is less moisture and humid on the screen. So again, clean your phone screen with a micro fiber cloth and dry your fingers too, then see again.
If it still remains, then your choice.
Regards.
Click to expand...
Click to collapse
It's as soon as I plug in the cable (tried holding my finger on the ts while plugging it in, and when I did, it immediately stopped). And yeah I really cleaned it thoroughly.. But.. Could it be the touchscreen protector?.. With my other phone it didn't make any difference when I took it of, so I really don't want to take it off if not necessary cause those things are 5 eu each :/
Hmm, a pricey protector, shouldn't be an issue. But still it could be the reason.
ithehappy said:
Hmm, a pricey protector, shouldn't be an issue. But still it could be the reason.
Click to expand...
Click to collapse
I think I'll just go to the store tomorrow and if they ask me to remove it, I will.
ithehappy said:
Hmm, a pricey protector, shouldn't be an issue. But still it could be the reason.
Click to expand...
Click to collapse
Oh and thanks for your help.

Touch screen not working

I put a skinomi skin protector on and after that touch screen stopped working. I took it off and screen is still not working.
I got it to work by doing
by jk.jolin On Dec 29, 2011
Well, hard reset may help you fix this ASUS Transformer Prime touchscreen not responding issue: 1. Unplug the power cord and shut the unit off and Press and Hold the power button and the "Down" volume button together for 6-10 seconds and let them both go. 2. Wait a few more seconds until the term "Cold Boot" appears in the list near the top of the screens and just press and release the "Down" volume button again and let it reboot. If you own the dock be sure and do this with the dock connected.
Nevermind its not working again
kerryking1 said:
I put a skinomi skin protector on and after that touch screen stopped working. I took it off and screen is still not working.
Click to expand...
Click to collapse
Try washing the screen protector may have produced film on screen or just reboot
Now my keyboard isnt working so i cant shut it down
Keyboard started working again but not its frozen on shutting down
kerryking1 said:
Now my keyboard isnt working so i cant shut it down
Click to expand...
Click to collapse
Shut it down using power button hold for 30 seconds will shut down
It acting weird now its possessed. I let it sit there on home screen and random stuff opens.
kerryking1 said:
It acting weird now its possessed. I let it sit there on home screen and random stuff opens.
Click to expand...
Click to collapse
sounds like you've been remoted.
Maybe you spayed too much application solution that got inside tablet? dip it in a bag of rice may help..
This is funny.. play by play of what is happening
Hard reset and wait.
I went into my email and it started deleting emails
That's a wet screen protector, right? Definitely sounds like water damage. Same thing happened to me with the original Droid phone. Power it off, put it in a bowl of rice over night, and cross your fingers.
Sent from my Transformer Prime TF201 using Tapatalk
wasn't the Prime's gorilla glass enough protection eliminating the need for a screen protector in the first place?
it doesnt look like there is any holes on it to get into
kerryking1 said:
it doesnt look like there is any holes on it to get into
Click to expand...
Click to collapse
Edges around the screen?
I had a problem with my screen that was bad enough to cause me to return it. It was amazing in every other way, but the screen problem was a deal breaker. I'm gonna give it some time before I try again.
Video of my problem: http://www.youtube.com/watch?v=oywWUxPMeX8
-Chris
czm2000 said:
I had a problem with my screen that was bad enough to cause me to return it. It was amazing in every other way, but the screen problem was a deal breaker. I'm gonna give it some time before I try again.
Video of my problem: http://www.youtube.com/watch?v=oywWUxPMeX8
-Chris
Click to expand...
Click to collapse
now I noticed you were using a stylus pen in that video. Did this problem also occur when you used your finger?
the_game_master said:
now I noticed you were using a stylus pen in that video. Did this problem also occur when you used your finger?
Click to expand...
Click to collapse
+ 1
Sent from my Transformer Prime TF201 using xda premium
Its starting to work fine most of the time. When its messing up google search and settings keep opening.
Asus transpformer prime half touch screen not working
Hi
i have read a lot of the forums but no one else has mentioned this problem. My TF201 seems to have a unique problem, only the left half of the touch screen works. it becomes very annoying and i cant seem to find a solution.
I have let the battery discharge and then then restarted it after some charging but no Joy
Please guys Help and suggestions would be much appreciated.
Cheers
Rohit
rohitbapna said:
Hi
i have read a lot of the forums but no one else has mentioned this problem. My TF201 seems to have a unique problem, only the left half of the touch screen works. it becomes very annoying and i cant seem to find a solution.
I have let the battery discharge and then then restarted it after some charging but no Joy
Please guys Help and suggestions would be much appreciated.
Cheers
Rohit
Click to expand...
Click to collapse
Open prime and push in the cables into the lcd.. they must be loose. I had the same issue when i replaced a new screen.
Sent from my SAMSUNG-SGH-I747 using Tapatalk

[Q] anyone else notice!!??

has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
flex360 said:
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
Click to expand...
Click to collapse
no this is isnt my first smart phone..but the problem is that when I move my face away from the phone the screen should wake up
FlaXB9R said:
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
Click to expand...
Click to collapse
yea I know right lol ....I looked into the settings and haven't seen any controls for that feature
Yea I noticed the same thing. During a call pulled phone away from my face and screen stayed off. I thought something was wrong but if the call is active screen will come back on, if person hangs up and ur not quick to uncover sensor the screen stays off.
do you guys have screen protectors on your phones??? zaggs perhaps??
If anything is "blocking" your sensor, then it assumes that your face is up to the phone. The phone would then only wake up when the call is ended or the power button is pressed.
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Mine doesnt do that unless I put the phone up to my ear. Normally I just answer the phone and click it to speaker. When I do that the screen stays on....unless my hand/finger happens to be covering the light sensor.
I have Invisible Shield HD. And there's a cutout for the prox. sensor. Have the same problem. Hopefully HTC will fix it on the next firmware update
Sent from my EVO using xda premium
johnnymcmahan said:
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Click to expand...
Click to collapse
I'm not so sure about that. My OG Evo has a standard screen protector that "covers" the sensors, and they still work just fine. Maybe those crappy Zagg orange peels will interfere, but I still don't see that being too likely, as they're not really blocking any light.
I have this issue as well and after reading all over for the past two days it appears some units have this issue and some don't. Further complicating the issue is the fact some have screen protectors and some don't. Some have made cutouts on their screen protector and then it works as it should. Very weird.
As soon as I make a call the phone screen goes black while laying on my desk. When the call is over sometimes I can hit the power button to disconnect the call...sometimes I have to hold the power button down 10 seconds to soft reset the phone or I cannot get back to any screen and the call stays connected. Very weird. I got my phone at BB so I am going to stop back and see if they have had any returns and what their thoughts are.
Sent from my EVO using Tapatalk 2
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
flex360 said:
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
Click to expand...
Click to collapse
Yeah I wish that was my issue....I don't have a screen protector on my phone and it doesn't work as designed.
Sent from my EVO using Tapatalk 2
I bought a Zagg and had the issue. They left a hole for a sensor but I think that's the light sensor with the proximity sensor being just to the left and covered. It's a small red light that turns on when making a call. So I made the hole bigger by making it a rectangle uncovering the proximity sensor. Now my phone goes on and off like it should when putting it to my ear. Maybe that'll help some of you? Though I have read some people having the issue without screen protectors.
shadowmikel said:
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
Click to expand...
Click to collapse
Not sure if this will help or not, but in settings/accessibility settings there is an option to end calls using the power button. Might help.
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
I experienced the same issue with the screen turning off as soon as I placed a call. I pulled the Zagg HD off and the issue was resolved. I'm going to best buy today to exchange the Zagg for a new one and I will cut a little notch into it to see if it works.
After the screen goes off you have to press the power button but that little red dot next to the proximity sensor stays on unless you flash a bright light on it. I think regardless the proximity sensor is really sensitive and the Zagg HD just makes it that much more finicky.
Being in a dimly lit area makes it worse too.
**Update**
I went to bestbuy and exchanged my Zagg HD for a new one. I got home notched the cutout for the sensor a little more. Installed it and now I don't have any issues with the screen turning off.
scottspa74 said:
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
Settings/Call Uncheck Hearing aids
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
scottspa74 said:
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
LOL anytime......and no worries we all get stuck at some point.

[Q] Touch Screen not working but display is

So my phone is in perfect condition i've had it under a month there has been no major damage to it, it looks new and has been in an otterbox all its life with another screen protector on it.
But when i woke up this morning the touch screen wouldn't respond. I could use all the buttons and they worked i could even pull up s voice by holding the home button and then pressing back button and get to android home menu with the app. But the touch screen would not detect my fingers at all.
I don't see how its possible it has got any damage it is in perfect condition.
Does anyone have any suggestions? I think i read somewhere about resetting the digitizer?
And as far as resetting it to factory and or going to a different firmware. Since i cannot access my apps i cannot really backup my phone and it has really important info that i can't lose. So i'm stuck in between 2 walls and i am screwed.. Any suggestions?
Oh and i also removed the otterbox and screen protector to make sure nothing trapped underneath it was causing interference. No luck. :crying:
zaxies said:
Oh and i also removed the otterbox and screen protector to make sure nothing trapped underneath it was causing interference. No luck. :crying:
Click to expand...
Click to collapse
if not rooted send it for warranty, and if it is rooted unroot it first and check download mode status before claiming warranty.
use a usb otg cable and usb mouse to navigate the screen.
You can make a backup using adb
zaxies said:
So my phone is in perfect condition i've had it under a month there has been no major damage to it, it looks new and has been in an otterbox all its life with another screen protector on it.
But when i woke up this morning the touch screen wouldn't respond. I could use all the buttons and they worked i could even pull up s voice by holding the home button and then pressing back button and get to android home menu with the app. But the touch screen would not detect my fingers at all.
I don't see how its possible it has got any damage it is in perfect condition.
Does anyone have any suggestions? I think i read somewhere about resetting the digitizer?
And as far as resetting it to factory and or going to a different firmware. Since i cannot access my apps i cannot really backup my phone and it has really important info that i can't lose. So i'm stuck in between 2 walls and i am screwed.. Any suggestions?
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My phone is in the shop for that and beeing repaired, probably a digitizer malfunction (hardware related). Buttons work but touch does not work. Send it in for repair. They will replace the whole screen.

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