pc won't install diag drivers! Please help. SOLVED - Verizon HTC Droid Incredible 4G LTE

I have a brand new bone stock dinc 4g lte.
I have activated sim and all features of phone work except when trying to connect via DIAG (##3424#).
Phone enters diag mode just fine.
USB debugging is enabled; Charge only is the PC connection.
My laptop is windows xp 32-bit.
I have installed the HTC Drivers: HTCDriver3.0.0.007
However, whenever I plug the phone in it recognizes new hardware: "Android Phone" and "HTC DIAG"
But after clicking "Install software automatically" it searches and then fails (even though I know the drivers are there).
When not in diag mode I can see my memory card and transfer files back and forth so I know part of the drivers are working.
What am I doing wrong?
*I found my own solution so I thought I'd post it just in case anyone else had my same problem.
1) I followed all the steps in the procedures listed in this thread, but needed to "disconnect my phone" before clicking "have disk".
This allowed me to successfully install drivers and connect to QPST. However.........
2) When I was connected QPST showed a question mark in front of my ESN. So I read and found that for this phone we need v2.7 build 3.74.
This did the trick!
3) I can verify that the "open sesame door" procedure works on this phone! Now can anyone confirm that it works for the Verizon HTC One also?

Read here

Thanks for replying so quickly! I'm glad to see you still use this phone.
I actually looked at that very thread before I started this one. QPST does not see the phone, so there aren't any phones listed when I try to add the port. So I can't click the "read phone" step in your directions because it's grayed out..
I've tried a different cable and different xp computer, and still can't load drivers!
Any other suggestions?

You should notice the diag drivers are not the same as the 3.0.0.007 drivers. Check that post I linked again.
Sent from my Incredible 4G LTE using Tapatalk 2

Are you talking about this link?
>When you have QPST installed Proceed to get your HTC Diagnostic Drivers, you can get them HERE
If so, that is what I've tried and hasn't worked.
Are there other driver download links in that thread I am missing?

I also tried all of the drivers you had stickied, but none worked.
This is very frustrating. Any other ideas?

supermaxkato said:
Are you talking about this link?
>When you have QPST installed Proceed to get your HTC Diagnostic Drivers, you can get them HERE
If so, that is what I've tried and hasn't worked.
Are there other driver download links in that thread I am missing?
Click to expand...
Click to collapse
Strange, I remembered the drivers posted to that thread being correct. In any case, a simple google search for "htc diag drivers" brings this up as the first result: http://forum.xda-developers.com/showthread.php?t=697487

If there is a thread with diag drivers then I've looked at it. So yes I looked at that post already. But maybe there is another way to connect to qpst without diag drivers? Or is it possble that I don't have something enabled correctly on this brand new phone?

Is there another way to create a virtual com port besides using dm router?

instead of automatic install have you tried doing it manually.
choose drivers, navigate to file, update driver?

synisterwolf said:
instead of automatic install have you tried doing it manually.
choose drivers, navigate to file, update driver?
Click to expand...
Click to collapse
Yes; I've followed this exact same process many times.
I just did it again (re-downloaded the files from the link you posted).
HIs instructions show windows 7 and I have xp, but it shouldn't matter.
When I choose his x86 drivers it always gives me this error:

HTC DIAG
When it finds new hardware "HTC DIAG" pops up in all caps.
Are drivers case sensitive?
Because all of the drivers I am manually choosing are lower case.
Could it be that is why they don't "contain information about my hardware?"

BTW, I have installed HTC diag drivers on this laptop (and my desktop) for my incredible 2 and have no problems connecting. So I'm struggling to understand why this one is so difficult!

Mine was for the evo LTE not the incredible LTE
Going home in a few, I'll see if I can get it to work and I'll report back.
Sent from my iPhone 5 using Tapatalk 4 beta

Thanks so much for your help!
Do you have a windows XP you can test it on?
I've tried 2 XP machines (both with SP3) and 2 different cables, but no luck.
I'm so glad people actually try to help on this forum (unlike some other forums).

It's been a few days; anyone able to help this phone work with windows xp? My incredible 2 was a breeze compared to this one.
Thanks to anyone who might be able to help!

Related

How to: Diag Mode and QPST to change PRL

Let me start by saying I'm not a dev so don't expect a whole lot from me. I do know some things though and will answer any questions I can.
So here goes. First off I plugged my phone in regularly without debugging on and let it install all the drivers by clicking on each mode on the phone. Then I turned it debugging on and let the rest install. Now for whats important.
Plug usb into computer.
Power down the phone.
Hold volume down and power to get into the bootloader menu.
Press volume down until you see BP Tools.
Press volume up.
New drivers should install.
One of them says something about diagnostics and will give a port#. Mine was com 18.
The phone should then boot up.
Open QPST and you should see the port it showed during drive installation.
If it does but says no phone just boot back into BP Tools and the phone will show. Proceed as you normally would with QPST.
You will need your MSL to do anything with QPST. The best way to get it is to call Sprint and ask. I'm working on other methods but that's the only way with this phone for now.
For info about QPST and downloads Google is your friend. There are plenty of tutorials and the software is free.
Also Google 000001 prl. It's worked wonders on all my Sprint phones. This should also allow CDMA workshop to work but you'll need your MSL for that also as myself and a few others have been unsuccessful getting it with CDMA workshop.
Update:
Forgot to add make sure you have QPST build 366 or above or it won't work right.
Here is the link for QPST build 366
http://conflipper.com/Software/QPST_2.7_366.rar
Update:
Here is instructions to flash a prl with qpst. This tutorial is for the 3D but steps 11 on apply to our phones also.
I take no credit for this part, just sharing the info.
http://forum.xda-developers.com/showthread.php?t=1145111
I also think I found a simpler way to get into diag mode but I can't confirm until my computer find it's way back home.
Sent from my MoPho using Tapatalk
Cool! So for the QPST did you use the software found online, for example this link http://www.x-drivers.com/catalog/flash/mobile_phones/companies/qualcomm/models/qpst/12051.html ?
money226 said:
Let me start by saying I'm not a dev so don't expect a whole lot from me. I do know some things though and will answer any questions I can.
So here goes. First off I plugged my phone in regularly without debugging on and let it install all the drivers by clicking on each mode on the phone. Then I turned it debugging on and let the rest install. Now for whats important.
Plug usb into computer.
Power down the phone.
Hold volume down and power to get into the bootloader menu.
Press volume down until you see BP Tools.
Press volume up.
New drivers should install.
One of them says something about diagnostics and will give a port#. Mine was com 18.
The phone should then boot up.
Open QPST and you should see the port it showed during drive installation.
If it does but says no phone just boot back into BP Tools and the phone will show. Proceed as you normally would with QPST.
You will need your MSL to do anything with QPST. The best way to get it is to call Sprint and ask. I'm working on other methods but that's the only way with this phone for now.
For info about QPST and downloads Google is your friend. There are plenty of tutorials and the software is free.
Also Google 000001 prl. It's worked wonders on all my Sprint phones. This should also allow CDMA workshop to work but you'll need your MSL for that also as myself and a few others have been unsuccessful getting it with CDMA workshop.
Sent from my MoPho using Tapatalk
Click to expand...
Click to collapse
Looks good man, couple o' questions though, you said you booted up every option and installed all the drivers, where did you find MDM6600 and/or is it even important? I tried re installing RSD lite but no go.
EDIT: Never mind, just 1 question...lol
EDIT 2: Finally got it to show me phone in QPST config and also in programming, but as soon as I try to open programming by clicking ok to see the phone page it gives me "Online connection failure: Unspecified error". At a loss now..I dunno, going to bed.
-DJ
You need build 366 or above. Sorry I forgot. I added it to the op.
Sent from my MB855 using Tapatalk
Well got into QPST and tried changing several settings, but even the banner doesn't change. Seems nothing sticks. Am I missing something? As far as the prl goes, dialing ##775# does nothing. Is there some other way you did it?
-Dj
If you're rooted you can get the "MSL reader" app from the market, it's worked well for me in the past.
Has anyone else been able to get this to work? I have the newest QPST, and Windows 7 SP1. I am able to get the phone into BP Tools mode, and I can see the diagnostic port in QPST. However, when I try to add the port to QPST, it errors out and refuses to add the port. I have tried this with and without developer mode on. Make no difference. I have also tried creating a virtual serial port in the same way people interact with the Droid X. This also fails; I am not able to get the virtual port software to connect to 192.168.16.2:11008 when creating the port. At an rate, I would be much obliged if someone could let me know if I am doing something wrong? I have used the Verizon roaming PRL at work for a few years now, and it makes my user experience 100% better at the office. Although I am finally able to get a usable Sprint signal with the Photon (this is the only phone that has ever gotten a signal at my office), I think I could still benefit from the new PRL. Thanks in advance.
Don't add a port. It will do it automatically when you install the drivers. As long as you have the right version of QPST it should work. Just select your device from the list and go to service programming.
Sent from my MB855 using Tapatalk
So what version of Windows is everyone using? I have Windows 7, and I can get the Diagnostics port to show up, but when I try to add the port with QPST Configuration, it always errors out? any ideas? You say you don't have to add the port, but if you don't add it, what are you connecting to in Service Programming? Thanks...
Your phone should show. The port should be there. Do you have build 366? Post some seen shots and I can help you out better. I used Windows 7 64 bit
Sent from my MB855 using Tapatalk
money226 said:
Let me start by saying I'm not a dev so don't expect a whole lot from me. I do know some things though and will answer any questions I can.
So here goes. First off I plugged my phone in regularly without debugging on and let it install all the drivers by clicking on each mode on the phone. Then I turned it debugging on and let the rest install. Now for whats important.
Plug usb into computer.
Power down the phone.
Hold volume down and power to get into the bootloader menu.
Press volume down until you see BP Tools.
Press volume up.
New drivers should install.
One of them says something about diagnostics and will give a port#. Mine was com 18.
The phone should then boot up.
Open QPST and you should see the port it showed during drive installation.
If it does but says no phone just boot back into BP Tools and the phone will show. Proceed as you normally would with QPST.
You will need your MSL to do anything with QPST. The best way to get it is to call Sprint and ask. I'm working on other methods but that's the only way with this phone for now.
For info about QPST and downloads Google is your friend. There are plenty of tutorials and the software is free.
Also Google 000001 prl. It's worked wonders on all my Sprint phones. This should also allow CDMA workshop to work but you'll need your MSL for that also as myself and a few others have been unsuccessful getting it with CDMA workshop.
Update:
Forgot to add make sure you have QPST build 366 or above or it won't work right.
Here is the link for QPST build 366
http://conflipper.com/Software/QPST_2.7_366.rar
Update:
Here is instructions to flash a prl with qpst. This tutorial is for the 3D but steps 11 on apply to our phones also.
I take no credit for this part, just sharing the info.
http://forum.xda-developers.com/showthread.php?t=1145111
I also think I found a simpler way to get into diag mode but I can't confirm until my computer find it's way back home.
Sent from my MoPho using Tapatalk
Click to expand...
Click to collapse
i flashed my prl successfully to 11114 i had full bars, no data.....can you reccommend a prl or site where to find optimized ones for your area?
Got it working on my netbook after wiping it back to stock. Windows 7 32 bit on there and now with only Moto drivers and QPST it's working great! Thanks!
Can`t work. In win7 X64, The QPST say "There was an error enabling COM**.the port may not be working properly or may be busy. (-2147467259[0x80004005])".
seawinds said:
Can`t work. In win7 X64, The QPST say "There was an error enabling COM**.the port may not be working properly or may be busy. (-2147467259[0x80004005])".
Click to expand...
Click to collapse
I had the *EXACT* same issue and it was due to an old Windows 7 install. I made a new partition and did a quick clean install, installed new drivers and QPST, and it worked on the first go! Good luck!
New Win7 ! I see. Thanks!
I don't understand this.. I tried Ur method once and it works couple of time, but suddenly it stop working. HW VSP method, Ur method..none working. qpst/cdma ws won't detect the photon and with always show busy, I tried on new installed PC it gives the same error.. I tried with my DX it works normally with qpst or cdma ws, I already try activate the diag mode via ##3282# but the diag port still busy.
can anyone give me some advise?
for anyone has diag port busy, try these method:
req. Motorola 5.2.1 driver
- Clean install the 5.2.1 driver (remove previous driver installed)
- Install all the USB mode driver
- Before switch to BP Tools, set the USB Mode to PC Mode then switch BP Tools
- Let BP Tools install it's driver and open QPST, add the diag port showed
- Done, and QPST can read the phone as FFA-QSC6695 phone
Note: I'm using Win 7 32bit OS, hope my guide can help people out there having trouble with MoPho diag port
Done, I installed PRL 11115 and I have 3g and I can force roam and use 3g in verizon!!
Took me 3 chats with sprint to get the MSL.
I did the same with the ET4G and the nexus s 4g but with them I did not need the msl.
Where exactly do you get the PRL file to load onto the phone? I have the prl 51082 right now, and am looking to switch to the "business" prl which would allow 3g roaming. Any download links for such a prl? Thanks
w0lf215 said:
Where exactly do you get the PRL file to load onto the phone? I have the prl 51082 right now, and am looking to switch to the "business" prl which would allow 3g roaming. Any download links for such a prl? Thanks
Click to expand...
Click to collapse
Here!!!! this is the prl, unzip the file.

MTP drivers just wont install

The driver install fails on the HTC MTP driver install...I cannot get by this. I am running Windows 7 64 bit...anyone else having this issue?
OMG I fought with that for HOURS. I never did get them to work. I installed htc sync, htc sync manager, and I installed the all in one kit drivers.. Nothing. Windows 7 64 bit too.
I assume you are trying to unlock the bootloader and root?
Do both things manually using fast boot commands and recovery.
Tl;dr you can root without MTP drivers
wdkingery said:
OMG I fought with that for HOURS. I never did get them to work. I installed htc sync, htc sync manager, and I installed the all in one kit drivers.. Nothing. Windows 7 64 bit too.
Click to expand...
Click to collapse
exactly like me, I have been fighting with this for two days now. Reinstalling htc sync, htc sync manager, cleaning out existing drivers reinstalling again. Removing everything that could be associated with htc at all, reinstalling android sdk etc etc.
Nothing makes my phone recogniced by ´adb devices´not even htc sync software recognice it.
Every time I plug it in, the device is recogniced and installed and it says under Portable Devices in the device manager ´HTC One X+´
Do you get the Choose type of connection screen on your phone when connecting it? Because I dont, is just says connected in debug mode, even if debug development tools is turned of and debug of. But it still doesnt show up in adb.
denne2 said:
Do you get the Choose type of connection screen on your phone when connecting it?
Click to expand...
Click to collapse
No, not on this phone.. I think it has to do with the MTP crap. You can read an informative post by Lloir in the dev section to find out more.
wdkingery said:
No, not on this phone.. I think it has to do with the MTP crap. You can read an informative post by Lloir in the dev section to find out more.
Click to expand...
Click to collapse
hmm.
went back to the store and made them try connecting the phone to one of their laptops, if course everything worked perfectly there
So now im back trying to figure out what to do. Going to find the post you mention and see if I get any hints there.
Did you notice my post above where you I claimed you can root and unlock without the drivers?
What do you need to do that you need them?
Hi,
I am reading this, it is exactly what I recognize with my new One X+ too.
BUT I am not wanting to root or something. I'd like the Navigon software to recognize my device and download the maps like it did on my Desire HD.
Any more hints to how I can get this running ?
regards,
Ruud

[Q] Programs can't connect to Droid DNA through COM port

I have an HTC Droid DNA that I hope to get switched over to MetroPCS. I have done this several times so I thought it would be no problem, but then I ran into a problem. No program I have tried (QPST, CDMA Workshop, DFS) can connect through the com port. The drivers are installed correctly and I tried updating them to no avail. Tried different usb ports and cables. Tried uninstalling and reinstalling drivers. Uninstalling and reinstalling htc sync. When i go into qpst configuration to add the port it sees it but doesnt have any info and when i open the service programming it doesnt detect a phone at all. In CDMA workshop it connects to the port but when I try to read the info it just comes back with garbage data and it gives an error when I try to send the SPC. Also the "HTC 9K DEV" isnt installed but I've heard it has something to do with LTE so that shouldnt matter right? are there drivers for this? I've been searching but haven't found anything that helps :/ Any help appreciated...
ZERO16LIVES said:
I have an HTC Droid DNA that I hope to get switched over to MetroPCS. I have done this several times so I thought it would be no problem, but then I ran into a problem. No program I have tried (QPST, CDMA Workshop, DFS) can connect through the com port. The drivers are installed correctly and I tried updating them to no avail. Tried different usb ports and cables. Tried uninstalling and reinstalling drivers. Uninstalling and reinstalling htc sync. When i go into qpst configuration to add the port it sees it but doesnt have any info and when i open the service programming it doesnt detect a phone at all. In CDMA workshop it connects to the port but when I try to read the info it just comes back with garbage data and it gives an error when I try to send the SPC. Also the "HTC 9K DEV" isnt installed but I've heard it has something to do with LTE so that shouldnt matter right? are there drivers for this? I've been searching but haven't found anything that helps :/ Any help appreciated...
Click to expand...
Click to collapse
Are you running the stock ROM, what OS are you on, does this require adb? Just a few basic things. The DNA sometimes seems to have problems communicating so need to know some things.
Chyrux said:
Are you running the stock ROM, what OS are you on, does this require adb? Just a few basic things. The DNA sometimes seems to have problems communicating so need to know some things.
Click to expand...
Click to collapse
Sorry, I knew I forgot to put something haha. I was on the stock Rom, tried unrooted then rooted just in case. I'm on FactoryROM now with the same result. My os is win 7 ultimate and I don't believe it requires adb but it does work with adb. Man I hope I can get this working, I already love this phone...
Thanks
So I tried it on a fresh win7 installation and still nothing so im going to try a different version. I'm currently using version 2.7 build 362 what do you guys use? do you possibly have a link?
EDIT: Tried build 366 and its the same. I tried build 378 and it says APQ8064 under phone 0 for esn and phone number and banner are blank and when i try to connect it says "online connection error: unspecified error" but at least it sees the phone now... Is there like a special way you're supposed to connect this phone or something? I have been doing it the same way i did my HTC Droid Eris, HTC Evo Shift 4G, and HTC Evo 3D...
EDIT2: Just found out that APQ8064 is the model number for the Snapdragon processor in the Droid DNA so at least it is seeing the phone and recognizing it...
HTC Sync supposedly (I haven't tested this) causes interference with the communication you need for the rooting exploit. Maybe it's also causing interference with the programs you're trying to use.
Just a thought.
M0rtiferrimus said:
HTC Sync supposedly (I haven't tested this) causes interference with the communication you need for the rooting exploit. Maybe it's also causing interference with the programs you're trying to use.
Just a thought.
Click to expand...
Click to collapse
thanks, worth a shot.
I'm an idiot, all i had to do was install the driver for htc 9k diag and use that port instead... Wow, i feel dumb.
Merry Christmas and thanks for the help
EDIT: Nope nevermind still doesnt work...
Do you have USB debugging enabled?
yeah it is.. ugh I'm out of ideas...
Try turning USB debugging off. If that doesn't work, you could try resetting your phone.
If that still doesn't work, your computer may have downloaded faulty drivers. PM me and I can send you the ones from my phone, if you want.
​
M0rtiferrimus said:
Try turning USB debugging off. If that doesn't work, you could try resetting your phone.
If that still doesn't work, your computer may have downloaded faulty drivers. PM me and I can send you the ones from my phone, if you want.
Click to expand...
Click to collapse
I'll give it a shot. I don't think its the drivers though, I tried different ones just in case but these work with my other phones...
ZERO16LIVES said:
​
I'll give it a shot. I don't think its the drivers though, I tried different ones just in case but these work with my other phones...
Click to expand...
Click to collapse
I'm having the same issue. Did you ever figure it out? CDMA WS, DFS, and QPST aren't letting me write to the device.

[Q] Help restoring my rooted, S-OFF, moonshine DNA to stock

Hey!
This is my first time posting, but I have read tons of threads on here over the last year or so with my Droid DNA.
A while ago, I rooted my DNA, and unlocked the Bootloader, and used moonshine for S-OFF. I now want to undo all that I have done. Wiping data is no issue, I backed up all my info. I plan to get a new phone soon. Basically, I can't get adb drivers to work. So I deleted my drivers, and installed the ones mentioned in the thread linked below, and I can't find how to get these drivers to work.
My plan is to follow this thread, using step 3 (for moonshine). I have TWRP installed, and flashed the lock_bootlader.zip file provided there. I cannot get adb to work, however, for the next step. For example, "adb devices" returns no devices. And thus i cannot use adb commands. When I run "adb devices", it shows this. What do I do??
Thanks
Some more clarification:
I might also add that Device manager shows my phone as "HTC6435LVW", under "Portable Devices". It seems to recognize it as an MTP Device when I try to update the drivers, and won't let me update the drivers, because "The best driver software for your device is already installed".
In addition, HTC Sync Manager does not recognize my phone either. I should mention that I already chose "Reset Phone" from the Settings menu, and then also did a Factory Reset from TWRP.
I'm so confused by all this - Why can't I get ADB to recognize it?? I have been and will continue to be searching for solutions to this problem here on XDA and also on Google. And do I even need to do all this to give my phone back to Verizon?
Try getting the drivers from PDAnet. If you are using Windoze 8 or 8.1 , good luck.
RLGL said:
Try getting the drivers from PDAnet. If you are using Windoze 8 or 8.1 , good luck.
Click to expand...
Click to collapse
I tried that, it gets stuck at the USB Driver Installation page, when it asks to connect your phone. I have USB debugging enabled, and I even installed PdaNet on my phone to try to use their "USB Mode". The DNA has not USB options for Mass Storage, etc like the pdanet driver help page ( pdanet . co / driver ) (It wont let me post a link because I'm a new user, sorry) tells me to look for.
Windows device manager does not recognize it as an Android phone, but instead as a portable device, could this be a problem?
Thanks for your reply
I am very interested in this as I am having a similar problem. This is the guide I attempted numerous times with no success http://forum.xda-developers.com/showthread.php?t=2293919.
av ed said:
I am very interested in this as I am having a similar problem. This is the guide I attempted numerous times with no success http://forum.xda-developers.com/showthread.php?t=2293919.
Click to expand...
Click to collapse
Ok thanks I will try this when I get home. Glad to see I'm not the only one with the problem!
EDIT: Thats the thread I am following, as I stated in the OP.
[/URL]
antrom1818 said:
I tried that, it gets stuck at the USB Driver Installation page, when it asks to connect your phone. I have USB debugging enabled, and I even installed PdaNet on my phone to try to use their "USB Mode". The DNA has not USB options for Mass Storage, etc like the pdanet driver help page ( pdanet . co / driver ) (It wont let me post a link because I'm a new user, sorry) tells me to look for.
Windows device manager does not recognize it as an Android phone, but instead as a portable device, could this be a problem?
Thanks for your reply
Click to expand...
Click to collapse
My device manager shows 2 entries:
Portable device
HTC6435LVW
and
Android USB Device
My HTC
You did not state the OS your computer has.........
See post from Santod040
RLGL said:
[/URL]
My device manager shows 2 entries:
Portable device
HTC6435LVW
and
Android USB Device
My HTC
You did not state the OS your computer has.........
See post from Santod040
Click to expand...
Click to collapse
Windows 7, and my Device Manager does NOT show the Android USB Device>My HTC. Thats the problem that I am asking for help with, the USB drivers.
antrom1818 said:
Windows 7, and my Device Manager does NOT show the Android USB Device>My HTC. Thats the problem that I am asking for help with, the USB drivers.
Click to expand...
Click to collapse
Try a different cable.
RLGL said:
Try a different cable.
Click to expand...
Click to collapse
Thanks for the suggestion, I will try it when I get home and report back with an edit to this post!
EDIT: Nope, didn't work. Momentarily, I got it to install drivers. During that time, adb worked but not fastboot. So then I deleted the drivers to try to reinstall for fastboot, and now neither of them works.

[Q] Can't find working EVO 3d Drivers for Win 7 64 bit

I recently got a new computer with windows 7 64 bit on it and for the life of me I cannot get a good working driver for my Evo 3d. I've tried HTC_drivers_Win7_x64.zip , unzipped it and chose the location I unzipped it to when updating the driver but it does not find a compatible driver in it. I'm pretty much at my wits end with this and am wondering if anyone can help in my quest to get this thing recognized so I can use ADB. I can see the device via USB as a media device and I can browse the SD card without issue.
Any help is greatly appreciated!
chuckconnors said:
I recently got a new computer with windows 7 64 bit on it and for the life of me I cannot get a good working driver for my Evo 3d. I've tried HTC_drivers_Win7_x64.zip , unzipped it and chose the location I unzipped it to when updating the driver but it does not find a compatible driver in it. I'm pretty much at my wits end with this and am wondering if anyone can help in my quest to get this thing recognized so I can use ADB. I can see the device via USB as a media device and I can browse the SD card without issue.
Any help is greatly appreciated!
Click to expand...
Click to collapse
try universal adb drivers
Snoob25 said:
try universal adb drivers
Click to expand...
Click to collapse
Thanks for the advice. Downloaded and installed but still can't see the phone using 'adb devices' . I looked in device manager and I do see the phone listed under Portable Devices as a Evo V 4G (it is a Virgin Mobile Evo). Not sure how to proceed now.
chuckconnors said:
Thanks for the advice. Downloaded and installed but still can't see the phone using 'adb devices' . I looked in device manager and I do see the phone listed under Portable Devices as a Evo V 4G (it is a Virgin Mobile Evo). Not sure how to proceed now.
Click to expand...
Click to collapse
well, i've a Evo 3D GSM version, so i don't know if it will work the same for you, i used these drivers (http://www.koushikdutta.com/post/universal-adb-driver) right now on a w8.1 64bit pc and adb worked immediately! i suggest you to connect your phone, uninstall any phone driver from device manager, disconnect your phone, install those drivers, and then connect again your phone
Snoob25 said:
well, i've a Evo 3D GSM version, so i don't know if it will work the same for you, i used these drivers (http://www.koushikdutta.com/post/universal-adb-driver) right now on a w8.1 64bit pc and adb worked immediately! i suggest you to connect your phone, uninstall any phone driver from device manager, disconnect your phone, install those drivers, and then connect again your phone
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Thanks for the information. I gave it a try and now I can see the phone under 'Other devices' but it can't find a driver. I did what you suggested but still can't get it to work. I'm still scratching my head why the drivers everyone else is using is not even showing up as a valid driver when I browse to the directory I've extracted them to.
Any other ideas?
chuckconnors said:
Thanks for the information. I gave it a try and now I can see the phone under 'Other devices' but it can't find a driver. I did what you suggested but still can't get it to work. I'm still scratching my head why the drivers everyone else is using is not even showing up as a valid driver when I browse to the directory I've extracted them to.
Any other ideas?
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another option that should work on w7 (dunno on 64bit) is to install latest htc sync, somehow it should work!
Which brings me back full circle, haha.. I've tried doing that several times too with no luck. Perhaps it's the 64 bit thing as I had no trouble at all when I set the phone up on my home pc and old work pc which are/were 32 bit.
That's strange, my other pc has w7 and I never had such a problem! Try to search older htc sync, and update Android adt! When I get home I'll browse my hdd, I should have downloaded a driver from xda
That would be most helpful. Perhaps you can check the version installed via device manager also? Thanks!

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