[Q] Long-Term memory handling problem, please help! - Android Q&A, Help & Troubleshooting

This problem has got to the point of forcing me to register on XDA forums. I have a Samsung G II running android 4.1.2 (jelly-bean of course) and over the past week the memory (storage) handling has gotten really bad. It's as if the OS has given up on storing items now. Problems include-
After taking, receiving or downloading a photo (generally over whatsapp but it occurs to other apps like wallbase) The photo will be stored on my phone for the day until i turn off my phone, now after turning it back on however the photos are gone just leaving a blank space which displays "unable to load" in the gallery.
Next issues is that my apps i now install get installed in the next dimension because they don't appear to be on my phone even when i do a file search or plug in the device into my computer. But here is where it gets crazy they are on my phone and do take space up, but it's no where to be found.
The OS now presumes i have an SD card even though i don't have one plugged in. Because of this! big games and Apps now now try to use this fake SD that doesn't exist and this causes them to give me errors along the lines of "Sd is full or inaccessible". Pffft
Please someone help me, this issue is annoying me so badly and is rendering my phone useless if it can't store data.

I appologize you were forced to register here @ this great forum and though you still might find your answer here,ironic,anyway.Have you tried wiping cache,dalvik and fixing permissions,are you even rooted?I did'nt see you mention that,so i have no idea,also,you might want to back up what you want to keep and format and partition your sd card,not sure how big your sd crad is either,so you might need a bigger sd card for all your stuff.I myself use a 32GB Sandisk,class 10 and it works great,never ran out of space or had any speed issues on my OG EVO.

Diablo67 said:
I appologize you were forced to register here @ this great forum and though you still might find your answer here,ironic,anyway.Have you tried wiping cache,dalvik and fixing permissions,are you even rooted?I did'nt see you mention that,so i have no idea,also,you might want to back up what you want to keep and format and partition your sd card,not sure how big your sd crad is either,so you might need a bigger sd card for all your stuff.I myself use a 32GB Sandisk,class 10 and it works great,never ran out of space or had any speed issues on my OG EVO.
Click to expand...
Click to collapse
Rooted? yes. I've deleted all the caches under the sun and still no results. And i have over 4Gb of free internal storage according to my phone. I have my data backed up but i'd rather have a direction to go before starting anything. :crying:

I'm not seeing anything for your phone except this... http://forum.xda-developers.com/showthread.php?t=2192122

Related

[Q] HTC Runaround so Ill ask for help here

Ok so I have been on the phone all afternoon with verizon tech support and HTC support and i have gotten no where I apologize if this problem has been solved b4 i did extensive searches with no luck so here goes.
MY Stock Unrooted Thunderbolt is losing site of the apps that have been moved to my sd card on boot. So basically i have a majority of my apps on my tbolt saved to sd card to save space on the actual phone. Some of the apps were moved manually through the applications and others were moved using ZDbox as they were installed and moved. My phone has been this way for sometime with no problem. Now about 3 days ago my phone was acting really slow and just not working properly showing signs it needed to be rebooted so i rebooted it and once done booting i went to my apps and found several of the apps missing from my app drawer as well as the shortcuts on home screens. So verizon referred me to HTC who is blaming it on ZDbox they claim zdbox corrupted the app files somehow when it moved it to the sd card and if i uninstalled that they claim the problem should be solved. However I cant remove ZDBox due to my sd card not showing up that program seems to still be on the phone its self so it should be able to uninstall it but it just locks up when i try
now i could go on and on and on with what i have done but i was hopeing someone here maybe had a similar situation or knew of a way to fix this problem. I have the SD card backed up and all the app files are showing in the location they are suppose to be in but i just cant understand what would cause his problem.
ANY help would be great and i hope im not coming off as a noob i have been troubleshooting this for several days and do consider my self to be knowledgeable in this area but i have surpassed my experience with no luck and I am here hoeping someone out there has an idea !!!!
thanks again in advance
oh ya almost forgot verizon claimed a htc rep told them its a known problem and to just keep powercycling the phone and eventually it will see the apps but i never got them to say that to me they wanted to point straight to the third party app zdbox even after i told them not all the apps were moved by that app.
I was having a similar problem with my stock vzw galaxy tab I factory reset it and reinstalled only a select applications and seemed to solve it but i dont think i have that many apps on my tbolt (i had over 150 on my tab)
sounds like you have corruption on your sd card. I would pull it out of the phone, connect it to a pc and run a scandisk on it and let it correct any errors. Then I would back it up to the pc. After this I would put it back into the phone and see if the apps show up. If not, I would hound verizon or htc for a new sd card or new phone, their choice.
A friend of mine had the same issue and the only solution was to get rid of zdbox. The issue is:
The phone is not rooted and apps that get moved to the memory card that do not allow it natively will not show up (usually after a reboot) because the original location is not available when the phone or app looks for it.
To move them properly even most apps not meant to move, you have to root.
He also wound up having to reformat the sd card.
I would say to try the suggestion above and maybe you will have luck that way but my friend had to just leave the apps that dont move to sd on the phone. He still wont root even after he sees my phone and loves the things I can do with it.
Not sure why people are obsessed with moving Apps to the SD card. I put games on there but otherwise all the rest of my 100+ Apps are on the phone and I still have 1.7gb of free phone space.
Sent from my ADR6400L using XDA Premium App
have you tried doing an sd card rescan?
https://market.android.com/details?id=com.bero.sdrescan
So if you are moving all of your apps to your SD card, what are you actually using your internal storage space for? I think doing that on a phone like the Thunderbolt isn't usually worth it. Combined with the problems moving the apps can cause, there really isn't much point to it.

[Q] Items deleted from internal phone storage

Hi,
I recently got an atrix [Bell Canada] and have been a happy user. However couple of days ago, I encountered a very strange problem. My phone has lots of free internal storage and a small 1GB memory card. Few days back, when I was taking pictures from the camera [default storage: internal], I noticed that the camera wasn't saving the pictures at all. It would take the picture, I'd hear the shutter sound thingy but the picture wasn't saved [there was no error message]. Upon further inspection, I noticed that all my previous pictures as well as all the songs were gone. I was travelling at that time and just switched the storage location to memory card and camera started saving pictures.
Today when I got home, I connected the phone to pc and my internal storage area is almost empty [just 71MB used by some applications]. I've lost all my pictures and songs from the storage and apparently there's no trace of them. I'm definite that I was listening to music and viewing pictures at least one day before I noticed this problem, and in between I didn't see anything strange on the phone.
Has anyone any clue what might be the cause and if there's a way to recover the old stuff? Searching the forums/google didn't yield anything. Here's the version num etc.
System Version: Blur_version.0.37.23.MB860.BellMobility.en.CA
Android Version: 2.2.2
Baseband version: N_01.77.15P
Kernel Version: 2.6.32.9
Build Number: OLYLA_U4_0.37.23
It is a stock froyo with yet locked bootloader and no root.
I've had the problem where the internal sdcard periodically gets wiped.
I know two causes for this problem:
1. A defective app. The first time it started happening to me was right after I had installed Go Launcher. I saw another user posted about it, and I uninstalled it - and after that, the problem dropped almost completely.
2. If the volume itself is damaged, Android will either attempt a repair, or wipe the entire volume. This most likely will have occurred when people are in the habit of just pulling the USB cable out without properly unmounting the volumes from the PC first. The best way to deal with this is to format the volume (full format, NOT quick format) and make sure to always unmount the drives before pulling the cable. Note that when you format a volume for Android (whether it's the internal sdcard, or the external one), it's best to use a 32k allocation size.
My SD card seems intact. I did plug the phone with the PC but I didn't mount internal storage [selected None in the USB Connection notification]. Also I didn't have any launcher installed. All the apps I had looked pretty harmless [all very common and/or by well known publishers]. Anyway, it seems like the problem would remain a mystery. Everything seems normal now. Thanks for your answer.
Side question: Is it safe to format the internal storage? I assume OS, apps, and other critical data is stored on the ROM which is separate.
faisaliqbal said:
My SD card seems intact. I did plug the phone with the PC but I didn't mount internal storage [selected None in the USB Connection notification]. Also I didn't have any launcher installed. All the apps I had looked pretty harmless [all very common and/or by well known publishers]. Anyway, it seems like the problem would remain a mystery. Everything seems normal now. Thanks for your answer.
Side question: Is it safe to format the internal storage? I assume OS, apps, and other critical data is stored on the ROM which is separate.
Click to expand...
Click to collapse
First of all, how are you determining that your SD card is intact?
Second, I wasn't pointing at launchers specifically, nor did I say anything about malicious software or shady developers. Go Launcher is a very common app by a respected developer. I wasn't pointing at malware, I was pointing at applications with a bug - which can be any app whatsoever. If all this started happening after you installed something specific, it bears looking at - that's all.
As for your question, it's perfectly safe to format the internal sdcard, just make sure to look it over first, and backup anything you want to keep. Your camera may store the photos you take there, for example. Or Tasker stores the documentation it downloads there, etc... You're not going to harm the system itself in any way, but that doesn't mean there isn't something you'd miss. Just give it a look before you format.
It happened to me again, once again all the data was erased from internal memory. This time, I'm quite confident it was WinAmp app unless my phone has defective hardware (slim chance).
faisaliqbal said:
It happened to me again, once again all the data was erased from internal memory. This time, I'm quite confident it was WinAmp app unless my phone has defective hardware (slim chance).
Click to expand...
Click to collapse
Even if it was WinAmp, it's probably not a bad idea to reformat the internal sdcard partition. If you choose to do this, I would recommend a full (not quick) format, using a 32k allocation size.
Ok, I formatted the internal storage as you said and then also updated to Gingerbread. I hope it doesn't happen again. It's just a pain in the a$$ to recover all the deleted media.
Keep your important stuff backed up to the external sdcard.

Samsung Note Storage Issue

Hello all, I had recently upgraded to a SanDisk Class 4 32GB microSD card and within a few days after I had merged all of my phone's data and my old sd's data, my pictures come up as broken files, and my music shows about 5-8 duplicates of each song but only a select few will play and the others will act like they're playing but no audio plays and the seconds of the song stays at zero. I even restart my phone with the sd out and the media scanner doesn't show that it's running, and I'm pretty sure it's not because when I go back to the music player I still see all of the songs that are on my sd and the pictures still show that they're broken...idk how the files still show in there without the sd card being in there, but I'm afraid I might have done something wrong when I had cut and pasted all of the files from the phone itself onto the sd. I have no real knowledge of android programming or rooting or anything like that so I figure it would help to mention my phone is stock but officially upgraded to 4.0.1.
Any help would be greatly appreciated and could possibly help more users out there!
I think you have to go to settings-apps-all tab-media storage- clear data. I think I remember right. Maybe try it without your card in. Replace SD card and turn on phone and I think it will scan correctly.
Or something like that. Hope it helps
Yeah I've tried all of the available functions from the phone and also mounting & unmounting it. I'm assuming from being a windows user that I might have transferred over some sort of "playlist" that remembers all of the file extensions for each file, and since they're not located in their original place it cant find the file...idk but it really takes a toll on my drive to work!

[Q] Where'd all my space go, again?

Greetings.
I've had the pleasure to deal with many android devices, ranging from the very first EVO 4G to a rooted nook and KFire, galaxy tab, and my current GAlaxy S4. Nonetheless I've noted a pattern that hopefully one or several of you can help with...
I usually have SD cards that are larger than the native storage of most of my devices however.... I always run out of room for apps. I wouldn't say I install everything I See but I do install apps I need for work (medical apps) which for the most part don't exactly take much space but some are known to take 300-1Gb at most. Anyway, my devices always seem to fill the native storage while the SD Card remains fairly unused. Here is an example of my phone.
So my main gripe/issue is: My SD cards are always fairly empty and only have contents I've actively copied over to them from my desktop or notebook. I am under the impression that most programs do not install the data to SD Card and use the native storage instead. Is there anyway this can change? Any tips to get more space (besides backing up pictures and deleting those, 700+ mb!).
Thank you in advance!
good question.
theartofbone said:
Greetings.
I've had the pleasure to deal with many android devices, ranging from the very first EVO 4G to a rooted nook and KFire, galaxy tab, and my current GAlaxy S4. Nonetheless I've noted a pattern that hopefully one or several of you can help with...
I usually have SD cards that are larger than the native storage of most of my devices however.... I always run out of room for apps. I wouldn't say I install everything I See but I do install apps I need for work (medical apps) which for the most part don't exactly take much space but some are known to take 300-1Gb at most. Anyway, my devices always seem to fill the native storage while the SD Card remains fairly unused. Here is an example of my phone.
So my main gripe/issue is: My SD cards are always fairly empty and only have contents I've actively copied over to them from my desktop or notebook. I am under the impression that most programs do not install the data to SD Card and use the native storage instead. Is there anyway this can change? Any tips to get more space (besides backing up pictures and deleting those, 700+ mb!).
Thank you in advance!
Click to expand...
Click to collapse
I am in agreement with you, as I have progressed thru numerous phones too. After going the route of the first moto linux phone and then jumping aboard the Android system when the first G1 came out from HTC and have always had similiar problems.
There original solution was special purpose apps that would allow you to backup your apps to SD card, then other apps came along to allow you to actually run apps from SD Card but seems that not all apps can actually be accessed from SD card. I havent kept up with it all like I first did and have become rather lazy and carefree or even sloppy with how I maintain my devices files and apps organized. Much now to an overwhelming large mess of old devices and storage media not to mention profiles tied to email google accounts. Its difficult to even start over as every device wants to have a profile to sync to. It could entirely be possible to top out the memory on a brand new device after snyc to one or two profiles.
Also it seems for the average consumer that has a unrooted device it is impossible to thoroughly clean or interrogate the internal device memory . seems like the revisions of the android operating system makes file management of internal memory even more difficult to manage.
I didnt want to get too carried away but I totally feel frustrated as you do, sorry I dont have a solid technical answer to resolve your problem. I am asked all the time to fix my girlfriends tablet and I cant explain it to her where all her memory has disapeared to after a few factory resets. Doesnt seem to matter, if you load alot of apps to just give them a spin for a test ride. Even if you delete or move them to store on sd card . It seems alot of junk files still seem to reside in the internal storage and eventually will eat away at the memory until it gets to the point of inoperability. App managers can make the situatin worse by creating even more orphaned files and junk too. All this stuff is not accessible to view and review and manage.
The only answer is to have a rooted device and the expertise to properly manage this inaccessible memory?
Is there a decent file management that a nonpower consumer can rely upon?

Samsung Galaxy S5 continually mounts and dismounts microSD card for no reason

I have a Samsung Galaxy S5 with update 6.0.1 with the latest security patch level applied 11/1/16. Recently my microSD card status will go between two indicators in the notification bar: 1) SD card - For transferring photos and media, or 2) SD card was removed, please insert a new one. In both cases the same micro SD card remains in the phone. When I receive the message that the card has been removed, I can click on Storage in the Settings menu and see that only internal storage appears. At some point the SD card will reappear with the message from #1. I can restart my phone, I can turn it off and back on again, etc. but none of those things seem to alter the phone status of identifying that an SD card exists in the phone. It's quite annoying especially when I want to take photos or am transferring data from internal storage to the SD card when it suddenly becomes "removed". However, again, the change from being considered installed/mounted or missing/removed will happen at any time whether I'm using my phone or not. I've started to wonder whether I picked up a virus by visiting a site while reading news through the Google Play Newstand., which I've been doing a lot lately,.. but I've installed/uninstalled at least 5 different anti-virus/malware software and nothing is identifying a problem on my phone. AVG, McAfee, Bitdefender, Kaspersky, Malwarebytes Anti-Malware.
The only other oddity I have noticed about the same time is that I have Verizon Protection and Support which suddenly acted like I had never used it before and made me agree to the terms of use again - once I say ok to the terms, it returns that it cannot access data and try again later. Nothing I have done related to that software has worked and Verizon's only suggestion is to factory reset in which some users indicated that did not resolve the problem.
Has anyone else experienced either of these issues and found resolutions? Thank you in advance for any assistance you can provide.
sparky99kms said:
I have a Samsung Galaxy S5 with update 6.0.1 with the latest security patch level applied 11/1/16. Recently my microSD card status will go between two indicators in the notification bar: 1) SD card - For transferring photos and media, or 2) SD card was removed, please insert a new one. In both cases the same micro SD card remains in the phone. When I receive the message that the card has been removed, I can click on Storage in the Settings menu and see that only internal storage appears. At some point the SD card will reappear with the message from #1. I can restart my phone, I can turn it off and back on again, etc. but none of those things seem to alter the phone status of identifying that an SD card exists in the phone. It's quite annoying especially when I want to take photos or am transferring data from internal storage to the SD card when it suddenly becomes "removed". However, again, the change from being considered installed/mounted or missing/removed will happen at any time whether I'm using my phone or not. I've started to wonder whether I picked up a virus by visiting a site while reading news through the Google Play Newstand., which I've been doing a lot lately,.. but I've installed/uninstalled at least 5 different anti-virus/malware software and nothing is identifying a problem on my phone. AVG, McAfee, Bitdefender, Kaspersky, Malwarebytes Anti-Malware.
The only other oddity I have noticed about the same time is that I have Verizon Protection and Support which suddenly acted like I had never used it before and made me agree to the terms of use again - once I say ok to the terms, it returns that it cannot access data and try again later. Nothing I have done related to that software has worked and Verizon's only suggestion is to factory reset in which some users indicated that did not resolve the problem.
Has anyone else experienced either of these issues and found resolutions? Thank you in advance for any assistance you can provide.
Click to expand...
Click to collapse
Try Using your device without SD card for some time and then put that chip again. If the situation persist try wiping Cache of Your phone.
There is probably to many webdavs using all your cu. Obtrusive. To root or not to root. Providers say that root is what causes issues of vulnerability. You get these problems ether way but you can only fix with root.
What ever the problem is formatting your car should straighten it out. If you don't want to arrange your files a quick fix for webdav is to use root explorer. Search for "nomedia"and delete them all. Hopefully only apps you want have a good enough grip to put them back.
Sent from my SM-N910P using Tapatalk
abhinavp649 said:
Try Using your device without SD card for some time and then put that chip again. If the situation persist try wiping Cache of Your phone.
Click to expand...
Click to collapse
Thank you. I don't know how long you mean for "some time" but I did for about 30 minutes. I did use McAfee to clear app cache to free up space but I just checked and my current message is "SD card removed. Insert a new one" so apparently that didn't do it. I' did not allow it to clear thumbnails though.
planb234 said:
There is probably to many webdavs using all your cu. Obtrusive. To root or not to root. Providers say that root is what causes issues of vulnerability. You get these problems ether way but you can only fix with root.
What ever the problem is formatting your car should straighten it out. If you don't want to arrange your files a quick fix for webdav is to use root explorer. Search for "nomedia"and delete them all. Hopefully only apps you want have a good enough grip to put them back.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Well, until now I considered myself fairly tech savvy... but I am not sure what webdavs are or what it means to root or not. Is root explorer software? And then, the next question is where would I search for "nomedia"? If you'd rather I do more research on these myself I can do that, no worries... but if they are easy enough to explain that would be great. Thanks so much!
sparky99kms said:
Thank you. I don't know how long you mean for "some time" but I did for about 30 minutes. I did use McAfee to clear app cache to free up space but I just checked and my current message is "SD card removed. Insert a new one" so apparently that didn't do it. I' did not allow it to clear thumbnails though.
Click to expand...
Click to collapse
Some time means at least a day.
And wiping Cache here I meant Clear the Entire Phone's Cache through Recovery
Good browsers have a search bar in them. A web dav is a network connection to a folder. If it is causing your card not to work now than likely it was put there by a demon and you want it gone. If you don't know what root is then you are a long ways out from putting up a fight. The only thing I could really advise you to do is do a factory reset that includes formatting the card. If you do ever decide to root be very careful the method.
Sent from my SM-N910P using Tapatalk

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