I picked up an unlocked TMo One in New York last week. I used it there with my Norwegian SIM with no problems.
Back home, I get "No Service" using the exact same SIM-card. Using the *#*#INFO#*#*-menu, I can see the SIM-card is recognised because it displays my carrier in the "Current Network" field. I am suspecting the TMo-infused Sense OS to reject my card, since to my understanding the phone is compatible with EU networks. Will i be fine if i flash another ROM, like the stock GPe, and get rid of the TMo-stuff altogheter, or is there another rock in the road here?
I used my Tmobile HTC One with the stock ROM in Norway using a Telenor SIM and in Greece using a Vodafone SIM.
I would make sure you have the proper APN info (I can't remember the appropriate one for the Norwegian carriers). I believe it should work without issues (mine did). If it worked with that SIM card already, it's not locked and it's not rejecting it.
Also, I found that when I returned home to the US, I had to choose Settings -> Mobile Data -> Network Operators and choose Select Automatically (even though it was already chosen). Maybe you need to do that too.
Currently I am running Android Revolution and that also works fine with my Norwegian and TMOUS SIM cards.
Good luck!
Thanks! I've at least made some progress. I tried setting Network Selection to automatic, and got reception, however only for about half a minute. I then tried adding my provider's APN info. This has given me permanent data connection, but still no GSM reception for texts and phone calls. I do get 2g data when in low coverage areas. I am finding this weird. Can anyone shed some light?
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
laberkis said:
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
Click to expand...
Click to collapse
Have you tried taking the phone to your provider? Maybe you need an update which or setting which they can provide.
I find it strange that it wouldn't recognize your phone number, usually that's a sign of some type of incompatibility with the phone and the network.
Sent from my HTC One using Tapatalk 2
I have contacted my provider to see if there's anything they can do. But they're playing a little hard to get.. I was afraid there would be an issue with compatibility at first, by since my data connection is all right, I'm not so sure. Also erdelyt above here says he has used the TMo phone in Norway without trouble. He has another provider, however. They run their own network, so I will be trying with one of their SIM cards next, if my provider NetCom aren't of any help. Thanks for your help so far. I'll be posting my findings further!
So, I got to try a Telenor SIM card the other day, and the issue is still there. Although, with that card the phone number was read and displayed in the phone info menu. The owner of the card suggested there was an unlock issue - but I did make calls with my phone and SIM card in the US, so I don't see how that could be.
So that's a small step further, but now I just have to wait to see what my carrier says..
I changed the title for this thread after my findings.. I got a new SIM-card for my carrier, and i got coverage to make one phone call, but after i hung up, it was gone. I am really in the dark here.. It can of course be a hardware fault, but that's a bit strange for an entirely new product..
Related
I have T-Mobile version of this phone but I use it with Mobilicity.
Any time I go into a place that has no reception I obviously lose signal and both the bars and the 3G icon disappear.
However, when I leave that area and come back to the area where I had reception, the 3G icon never comes back. When I attempt to make a call I a get a message saying "not registered on network". If i go to wireless settings and try to manually search for a provider, the phone will only find Roaming.
The only thing that solves the problem is rebooting the phone.
I have Bionix 1.9 rom but this issue happened on stock as well. It also happens to another guy that has Vibrant9 rom.
On the other hand, other phones like the old samsung galaxy doesn't have that issue.
Any ideas. Am I missing some settings option?
Thanks...
I can only tell you I have exactly the same problem. Using it with Mobilicity.
Let's hope someone will come up with a fix.
A guess is that it has to do with the order in which it is searching to network operators after it loses signal. I am not sure how the phone is hard coded, but it is possible that upon reboot, it checks the SIM for which network to lock on to, but without a reboot it is looking for T-Mobile, because that is hard coded into the phone.
This is all a guess, but perhaps setting it to Manual network selection instead of automatic would help lock it on your network.
^yes, I think if you take it off the auto setting in your mobile network, that may solve the problem. Even though I'm with TMO we had a 3g outage and while it was on auto the same message came up for me, even after the outage was over. Set it to wcdma only, and I was able to make calls and get back on the network.
Setting it to Manual will just force us to do it manually every time it gets disconnected.
Not a solution, unfortunately.
Thanks guys,
Is there an application perhaps that will search for available networks and register on the network of your choosing once found?
Orochi77 said:
I have T-Mobile version of this phone but I use it with Mobilicity.
Any time I go into a place that has no reception I obviously lose signal and both the bars and the 3G icon disappear.
However, when I leave that area and come back to the area where I had reception, the 3G icon never comes back. When I attempt to make a call I a get a message saying "not registered on network". If i go to wireless settings and try to manually search for a provider, the phone will only find Roaming.
The only thing that solves the problem is rebooting the phone.
I have Bionix 1.9 rom but this issue happened on stock as well. It also happens to another guy that has Vibrant9 rom.
On the other hand, other phones like the old samsung galaxy doesn't have that issue.
Any ideas. Am I missing some settings option?
Thanks...
Click to expand...
Click to collapse
Where you able to find a solution to this problem? I'm having the same problem. Let me know. Thanks.
+1111111.... i meant plus 1... but yeah ...i'm having the same problem... Vibrant on Mobilicity w/ Froyo Rom from Axurus <-- i think thats how u spell it
Anyways, this happends while im at home, sitting on the same chair as i was when i had the 3G...and then boom..............3g just disappears and doesn't come back til' i restart....
Have you tried setting the mobile network to "WCDMA Only" ?
Mobilicity doesnt have a GSM network.
Hi,
I purchased a Chinese Android mobile which has the MTK6573 chipset. It is called a Star A3.
Love the phone however I regularly see the alert/error "Restricted access changed" in the status bar and the signal drops off both SIMS. If I pull down the status bar and check details it says "Voice call service blocked".
What is interesting is that it is always the Vodafone NZ SIM card even if I swap cards between SIM slots. Other SIM is 2Degrees.
I've searched the internet but there seems very little info on this subject other than to say that some HD9 users have had the same issue and have Spice Mi 350n users.
Some suggest it could be a IMEI issue but I'm not so sure.
Does anyone have any ideas?
Can provide more info on request.
Thanks in advance.
*** Additional info... I've turned off my SIM data connection which was linked to my 2Degrees SIM and now both SIMS manifest the same error. If I re-enable data on the 2Degrees SIM only the Vodafone SIM gives the error ***
I have the same issue on an IHTC HD2 bought on fastcards with the same chinese android. I don t know what the problem is. Everytime I turn the phone on there is available network, but after 5sec it gets blocked for good. I only have one SIM card and data connection doesn't work. This is freaking annoying ...
Thanks for the attention
Sounds like a slightly different issue than the one I have as my phone will reconnect and I can use it but it frequently drops off.
Perhaps turn your phone on without the SIM card in it and get your IMEI numbers.
You can google websites to check your IMEI numbers are valid. Perhaps they are not valid and your carrier blocks the phone?
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Have found one other thing...
If you go into mobile network settings and change the network mode from say Auto to WCDMA only or GSM only you receive the "Restricted access changed" error notification immediately so I'm guessing it is related somehow?
It would appear the "Restricted access changed" notification appears whenever the network mode is changed from 2G to 3G either automatically or manually.
Images attached.
Occam's Razor strikes again
I had this same problem with an unlocked phone on AT&T network. Seemed to happen totally at random. It was driving me nuts, and nobody from AT&T could figure it out.
It occurred to me that the problem might be physical when the phone failed to recognize the SIM at all one time. Seems to be that the SIM card wasn't making good contact with the socket. I put a few pieces of scotch tape on the SIM card so that it fit a lot tighter and made really good contact, and I haven't had a single problem since.
(I don't know enough about it to explain why this worked for me, but I theorize that a loose or weak connection somehow fails out and introduces some kind of garbage data that the phone and/or network doesn't like, and it gets blocked as a result.)
Thanks for the post.
The problem is that between me and my friends there are about 5 of the exact same model all doing the exact same thing.
And ALWAYS when you go into network settings and change from say AUTO (WDSA/GSM) TO GSM ONLY.
Cheers
I'm curious to know if taping the SIM card so it makes better contact solves the problem for you. Does this problem happen with different SIM cards of different brands and networks or do you and all your friends have the same?
Hi again, tapping the SIM card does not appear to make any difference. I've also tried thickening the SIM card by sticking a layer of tape to it.
Seems to happen in low reception areas where the phone may lose signal and then reconnect to the network... I guess similar to how it is replicated by changing network mode.
Can you repliacate it on your phone by change the network mode? e.g. auto wcdma/gsm to gsm only
Hi i had the same version Star A3 iam frome Egypt and had the same problem i tried to put different sims from different agents but the same problem any person can tell me how to connect my android mobile with pc or from where can i get its driver
Thank you
Dr.Ahmed Hassan
I just changed my htc desire to a one S. Same Sim. It keeps popping up 'preparing sim' and 'restricted access changed'. Never did this in the desire. Only the handset has changed. It's not a poorly fitting sim. You can shake, bash, etc. no effect. It'll happen quite often. Could certainly be as others state when switching from 3g to gsm etc.
It seems I spoke too soon. My phone (Blu Studio 5.3) started doing it again. I can produce the "restricted access changed" message by switching from WCDMA/GSM Auto to GSM or WCDMA only and from WCDMA to GSM or vice versa. It's something with the switchover.
I have noticed that I get Restriction Access Changed message only when 3G is turned on. I turn 3G off and the phone does not lose the network any more. Yet to figure out why it happens...
This started happening to me today and like the post above mine only after switching 3G off does the restriction go away. This is annoying but I'm about to reinstall my rom and see if that helps.
Just had the same problem on my SGS3. Only thing that fixed it was a powerdown and a battery pull. Hope it doesn't happen again.
Same problem
I have tried putting in 2 different sims. i bought a fake iphone 5 from china. it is saying no service: restricted access changed. Please help!!!
I'm getting this today with a Nexus 4 running on O2 UK. I've never seen it before on any phone and have been on O2 for years.
I sometimes can't dial out and calls in are going to answer phone. Also, texts are not getting through.
Airplane mode off/on seems to work.
The weather is appalling here today (Snow) I wonder if it is to blame.
I have contacted O2 and spoke to a guy (who knew a lot less that I did about the device/network). Anyway, a new SIM is being sent out. We'll see.
---------- Post added at 03:16 PM ---------- Previous post was at 03:06 PM ----------
Update. My wife's phone also not working (O2) although she is not getting the "Restricted access changed..." error in her notification tray.
I can confirm this is happened on my Nexus 4 also. cell reception disappears for a moment then comes back. after that all seems to be working as normal and hasn't caused any problems with me, except for the mystery and intrigue. does anyone know what causes it? I receive the notification "restricted access changed" and then when i pull down the notification bar to look at the notification, the notification is GONE ! it does not stay in there.
I'm definitely putting my Nexus 4 issue with this down to the heavy snow that day. It hasn't happened since.
New Nexus 4 here with t-mobile prepaid. Had it happen last night when I got home for the first time. It was showing 2 notifications, one for voice and one for data. When you click them, they go away. Saw them appear a couple more time through the night and this morning they were also showing.
No snow here though...
Here's the deal, I bought my Rezound in 2012 and flashed it to PagePlus Cellular using CDMA WS.
I've used it and it's been fine, running CM10 most of the time. I just bought a Evo 4G LTE and switched to that. So I RUU'd my Rezound, and it says a SIM card is required, etc.. but there are no signal bars.
I go into About Phone > Network >
and Operater name is "Unknown," signal strength is "0", service state is "out of service."
Now, the question is, is that normal? Does the phone need a sim card to connect to verizon towers?
I don't want to sell it while it's not working. I did call up Verizon and they said the ESN was clear for activation though.
So if I sell it and the new user puts in a SIM card, will it clear up all the signal issues? Or have I done the RUU incorrectly? [I did it a couple times because it didn't work the first time (the SD card method, then I did fastboot method)]
Thank you!
That is not normal behavior and you may need to do some more work before you sell it.
Make sure all related network settings are correct for Verizon instead of GSM under Settings > Mobile Network menu.
Try entering on the stock dialer *#*#4636#*#* to access the hidden testing menu as well for the phone radio and verify it is on CDMA. If that code doesn't work on the dialer try it via an app like "Hidden Menus" or even "Battery Monitor Widget" by 3C (click "Tests" icon > Phone information from main page of app.)
Background: I broke off of my Verizon contract six months in and used my phone as a WiFi-only device (VoIP and internet texting apps) for the longest time. While I typically hid my signal icon and ran the phone in Airplane mode with WiFi toggled back on, I would occasionally turn my radio on to resync time and date to the cellular network. With no SIM in it clearly was syncing off Verizon CDMA signal still; I simply wasn't fully activated on the network any longer.
I just made the StraightTalk AT&T SIM card plunge the past couple of weeks and did an NV edit in CDMA WS as well, all alright on GSM. I am on the stock global ICS ROM at the moment, one I know could sync time on CDMA before. However, I cannot get the phone to switch off of GSM even in the hidden testing menu, even without SIM in... Likely has to do with the NV edits I made, and perhaps that may be your case too.
You *could* repurpose the sale as a GSM enabled unit... If it was even set up and working well as such. But due to the current technical issues of getting GSM mobile data above 2G I'd suggest to get it fixed and working back on stock CDMA for the consumer's sake if you can. Again AFAIK It should pick up a CDMA signal even without active service or the Verizon LTE SIM in, did so for over a year lol.
PhantasmRezound said:
That is not normal behavior and you may need to do some more work before you sell it.
Make sure all related network settings are correct for Verizon instead of GSM under Settings > Mobile Network menu.
Try entering on the stock dialer *#*#4636#*#* to access the hidden testing menu as well for the phone radio and verify it is on CDMA. If that code doesn't work on the dialer try it via an app like "Hidden Menus" or even "Battery Monitor Widget" by 3C (click "Tests" icon > Phone information from main page of app.)
Background: I broke off of my Verizon contract six months in and used my phone as a WiFi-only device (VoIP and internet texting apps) for the longest time. While I typically hid my signal icon and ran the phone in Airplane mode with WiFi toggled back on, I would occasionally turn my radio on to resync time and date to the cellular network. With no SIM in it clearly was syncing off Verizon CDMA signal still; I simply wasn't fully activated on the network any longer.
I just made the StraightTalk AT&T SIM card plunge the past couple of weeks and did an NV edit in CDMA WS as well, all alright on GSM. I am on the stock global ICS ROM at the moment, one I know could sync time on CDMA before. However, I cannot get the phone to switch off of GSM even in the hidden testing menu, even without SIM in... Likely has to do with the NV edits I made, and perhaps that may be your case too.
You *could* repurpose the sale as a GSM enabled unit... If it was even set up and working well as such. But due to the current technical issues of getting GSM mobile data above 2G I'd suggest to get it fixed and working back on stock CDMA for the consumer's sake if you can. Again AFAIK It should pick up a CDMA signal even without active service or the Verizon LTE SIM in, did so for over a year lol.
Click to expand...
Click to collapse
in the mobile network, I have it set to "CDMA / LTE" but I tried "CDMA only" and "Global" but none worked.
*#*#4636#*#* didn't work in stock dialer, it just disappeared when I finished typing it.
then I downloaded Hidden Menu, found *#*#4636#*#* in the list, tapped it, and it did nothing. I did some other ones and they did do something. I found htc diag mode, the same one I used to program it originally. I clicked read, and the phone number and min were blank. so I went to the prl and tried flashing a verizon prl file, then rebooted, and still nothing.
I'm going to try to RUU again and hope that solves it.
Update
I RUU'ed again, but still no luck..
Can anyone confirm whether or not, say you got a Rezound out of the box never activated, would you need a SIM card to get the signal initiated? I'm thinking either that's the case and my phone just needs a sim card to jump start it, or my rezound is toast.
Phone specs out of the way first: GT-i9300, Android 4.3 (via OTA), sim unlocked, not rooted, Baseband i9300UBUGNF1, Kernel 3.0.31-2320216, and the IMEI matches the frame.
So I've got a problem that's very similar to a lot of other people with one or two exceptions. I get the "Mobile Network Not Available" error message and I've tried the suggested fixes except for the Ariza patch and I haven't tried changing my modem. I don't want to jump into either of them yet because I'm not sure my problem is the same as all the others. Here's why:
When I go to set the network manually via Settings > More Networks > Mobile Networks > Network Operators > Wait till your device is searching for operators. Once the search is done it will show a list of Network Operators ... Nope, not mine. Mine shows nothing and goes right back to the menu showing Search Networks and Select Automatically. Tapping Search Networks brings the same result. If I set the Network Mode on the previous menu to GSM only, it takes less time to search, but still returns nothing.
Also, I don't have any bars. Not as in having bad signal, but as in there is no signal strength indicator in the status bar. Instead, I have a circle with a line through it next to the battery level indicator. I can not even make emergency calls with the phone.
I haven't found anyone with this particular problem yet, even though I've been searching all day. Perhaps I'm not searching for the right thing?
I've tried an old ATT sim and an active GivMobile sim, both with the same results. Both sims will register networks on other phones. I started out on 4.1.2 and did the OTA updates to get to 4.3 with no change in symptoms. I did a factory reset before doing the updates. I've never had a custom ROM on the phone. The IMEI doesn't show up as blacklisted on any site I used to check it. I even went as far as replacing the SIM card reader.
Could my antenna be bad? Could I have the wrong modem for the networks I'm trying to get onto? Any opinions or direction would be greatly appreciated.
DrvLikHell said:
Phone specs out of the way first: GT-i9300, Android 4.3 (via OTA), sim unlocked, not rooted, Baseband i9300UBUGNF1, Kernel 3.0.31-2320216, and the IMEI matches the frame.
So I've got a problem that's very similar to a lot of other people with one or two exceptions. I get the "Mobile Network Not Available" error message and I've tried the suggested fixes except for the Ariza patch and I haven't tried changing my modem. I don't want to jump into either of them yet because I'm not sure my problem is the same as all the others. Here's why:
When I go to set the network manually via Settings > More Networks > Mobile Networks > Network Operators > Wait till your device is searching for operators. Once the search is done it will show a list of Network Operators ... Nope, not mine. Mine shows nothing and goes right back to the menu showing Search Networks and Select Automatically. Tapping Search Networks brings the same result. If I set the Network Mode on the previous menu to GSM only, it takes less time to search, but still returns nothing.
Also, I don't have any bars. Not as in having bad signal, but as in there is no signal strength indicator in the status bar. Instead, I have a circle with a line through it next to the battery level indicator. I can not even make emergency calls with the phone.
I haven't found anyone with this particular problem yet, even though I've been searching all day. Perhaps I'm not searching for the right thing?
I've tried an old ATT sim and an active GivMobile sim, both with the same results. Both sims will register networks on other phones. I started out on 4.1.2 and did the OTA updates to get to 4.3 with no change in symptoms. I did a factory reset before doing the updates. I've never had a custom ROM on the phone. The IMEI doesn't show up as blacklisted on any site I used to check it. I even went as far as replacing the SIM card reader.
Could my antenna be bad? Could I have the wrong modem for the networks I'm trying to get onto? Any opinions or direction would be greatly appreciated.
Click to expand...
Click to collapse
flash Modem DDEMG2.zip to get your imei. Then flash Patched_XXUGMK6_modem.zip to get mobile signel :good:
Modem DDEMG2.zip - http://d-h.st/2mC6
Patched_XXUGMK6_modem.zip - http://d-h.st/j3h
DrvLikHell said:
Phone specs out of the way first: GT-i9300, Android 4.3 (via OTA), sim unlocked, not rooted, Baseband i9300UBUGNF1, Kernel 3.0.31-2320216, and the IMEI matches the frame.
So I've got a problem that's very similar to a lot of other people with one or two exceptions. I get the "Mobile Network Not Available" error message and I've tried the suggested fixes except for the Ariza patch and I haven't tried changing my modem. I don't want to jump into either of them yet because I'm not sure my problem is the same as all the others. Here's why:
When I go to set the network manually via Settings > More Networks > Mobile Networks > Network Operators > Wait till your device is searching for operators. Once the search is done it will show a list of Network Operators ... Nope, not mine. Mine shows nothing and goes right back to the menu showing Search Networks and Select Automatically. Tapping Search Networks brings the same result. If I set the Network Mode on the previous menu to GSM only, it takes less time to search, but still returns nothing.
Also, I don't have any bars. Not as in having bad signal, but as in there is no signal strength indicator in the status bar. Instead, I have a circle with a line through it next to the battery level indicator. I can not even make emergency calls with the phone.
I haven't found anyone with this particular problem yet, even though I've been searching all day. Perhaps I'm not searching for the right thing?
I've tried an old ATT sim and an active GivMobile sim, both with the same results. Both sims will register networks on other phones. I started out on 4.1.2 and did the OTA updates to get to 4.3 with no change in symptoms. I did a factory reset before doing the updates. I've never had a custom ROM on the phone. The IMEI doesn't show up as blacklisted on any site I used to check it. I even went as far as replacing the SIM card reader.
Could my antenna be bad? Could I have the wrong modem for the networks I'm trying to get onto? Any opinions or direction would be greatly appreciated.
Click to expand...
Click to collapse
"(via OTA)" means you have samsung's original ROM?
Reflashing a Samsung-based ROM fixed my IMEI problem some months ago. I don't know if you are on a custom or original ROM, if it is a custom ROM I believe that you already know the process...
Revolution HD 53 is a great custom samsung-based ROM and fixed my issues. Be careful on what you flash, if you're going to do this
Im having the same problem as you had. Just wondering if you found out how to fix your phone. Ive a samsung j3(2016) SM-J320FN. Got a new sim the other day and have been trying everything to get service, restored to factory setting but nothing seems to be working. Like you nothing came up in network operators. Sim works fine in other phones. If anyone can shead some light on the suituation please feel free to reply
I love this phone....there, I said it. But it's driving me crazy.
I bought it from a Chinese retailer, who shipped it with X821 firmware, but the box states that it's an X820. I doubt there is any difference in the hardware.
I would have left everything as it was, but I can't seem to make phone calls (don't have a data plan yet...yeah, I know....) with anything other than 2G, and that is about to go extinct. When I set it to WCDMA, it shows a UMTS connection, with no carrier designation, but the tower is the same one I connect to with 2G. The phone does sometimes show an AT&T 3G connection in the status bar, but I can't make calls, even though I have full signal. When I place the same SIM in my old HTC Inspire, the same monitoring app shows "UMTS - AT&T HSDPA+" and works just fine.
I'm at my wits end. I have rooted, installed TeamSpain recovery, replaced the firmware with the X829 and even tinkered with the frequency configurations through DFS Studio (which did a lot of complaining, and I'm still not sure if the changes stuck 100%). I also played with APN settings and tried the SIM in different slots, both alone, and with another SIM. And after all of that, still no progress in getting this phone to use a 3G or 4G connection to make calls. If I don't set it to "GSM only", no phone calls in or out. I'm essentially right under a tower, so signal shouldn't be an issue.
If anyone is using the same provider in the US, and is not having these kinds of issues, I'd really appreciate hearing what firmware you are using, and/or what you did to get things working.
I am using it on x820 with official stock 0.17s firmware, and did a dirty flash to cuoco92's 17s firmware. Everything works including HD voice calls, and full LTE.
xterminater07 said:
I am using it on x820 with official stock 0.17s firmware, and did a dirty flash to cuoco92's 17s firmware. Everything works including HD voice calls, and full LTE.
Click to expand...
Click to collapse
I tried this, as well as the Remix ROM. In fact, I think I've tried just about everything, without success. At one point, I had one of the apps indicating a 4G connection, but the phone diagnostics showed GSM (2G). Even the apps aren't all sure what to make of what's going on with the connections reported by this phone.
Currently on the cuoco92 v35 ROM. When WCDMA is enabled, I see simply a good UMTS connection , sans carrier name, in the "Network Cell Info Lite" app, and no ability to make calls. I also often (but not always) see the "AT&T 3G" sign. 4G or LTE never shows at all, even though the diagnostics show that the phone is communicating with an LTE transmitter, when preferred network is set to "unknown". It won't even let me set things like "LTE only".
Any chance you could set your phone to WCDMA and see what the "Network Cell Info Lite" app shows you? Anyone else with this phone on AT&T?
BTW, I am now using a data plan, which I thought might make a difference. It doesn't. EDGE data only for me . New SIM card is on the way, but my hopes aren't high.
Is it possible for a Chinese seller to have borked the phone so thoroughly with their x821 ROM (it's an x820 marked phone), that it keeps any subsequent radios from flashing properly? I don't know how/why it would work for some and not others.
Starting to really dislike this "phone"......it's more of tablet at this point.
Thanks.
I think APN is not set for AT&T
try this:
"Main steps
To use data services on our network with a non-AT&T device, you may need to program the data settings. The sections below provide the correct settings and steps for programming based on your device type and operating system.
.
Access the Settings menu.
Locate and select Wireless & Networks or More Networks.
Select Mobile Networks.
Select Access Point Names.
Locate and select the option to add a new APN. This is usually accessed by a + symbol on the screen or by tapping the menu button.
Program each field using the settings below.
Save the changes to return to the APNs menu and select the new APN.
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC
MMS proxy
MMS port
MCC 310
MNC 410
Authentication Type None
APN type default
APN protocol IPv4
Bearer Unspecified
Note: If you are unable to program your device following the steps above, refer to your user manual or contact the manufacturer for assistance."
Cadet_C said:
I think APN is not set for AT&T
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Thanks, but I wish it were so simple. I have tried this, and other APN settings. None work to get this phone to be usable on anything other than 2G.
I just received and activated the replacement SIM. Still no improvement. While typing this, I have Network Cell Info Lite app running, and with the Set Preferred Network Type showing "Unknown" in the phone's diagnostic screen, It will switch randomly between "EDGE AT&T" (which works fine) and "UMTS -" (which is useless). Both have strong signals. For a split second before it switched to "UMTS-", the app showed "GPRS AT&T", but only for a split second before it kicks over to "UMTS-".
I wish someone using this "phone" on AT&T in the US, would run this app to compare notes. It may be that that the phone works fine on a full implementation of LTE (i.e. in locations where AT&T have already deprecated 2G) but not in other areas. Still, that doesn't seem to explain why this phone seems unable to register on the same 3G network, used easily by my other phone, with the very same APN settings and SIM.
You would have to call att and check if they turned our phone on to use lte. If your phone is not "registered" as an LTE capable phone it wouldn't be able to pick it up. This phone has all the bands needed for AT&T because I am using it now. All LTE work straight out the box, and i'm on the latest 19s cn rom
xterminater07 said:
You would have to call att and check if they turned our phone on to use lte. If your phone is not "registered" as an LTE capable phone it wouldn't be able to pick it up. This phone has all the bands needed for AT&T because I am using it now. All LTE work straight out the box, and i'm on the latest 19s cn rom
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I'm a bit confused. Is this what you did to achieve proper function of this device? I.e. calling AT&T and getting them to do this for you? My conversation with their tech person didn't seem to bear fruit in this regard.
Also, which slot do you have the SIM card in? I've used the stock 17s and now on cuoco92 v35 ROM. There definitely seems to be a difference in how the network settings behave, based on the location of the SIM. At one point, after selecting BAND 6 (when it would let me), the phone showed a constant "AT&T 3G" connection, but it was useless. No calls and no data.