[Q] Google Play Error 927.. DRIVING ME NUTS - Android Q&A, Help & Troubleshooting

Hi Guys
This issue has been going on for 4 months now, i can rarely download or update an app on the play store because it gives me error 927. Only the odd update or install will work and this happens over both Wifi and Celluar
I have several android devices, 2013 Nexus 7, SGS4, Optimus G Pro, Xperia Z Tablet, Note 1 and the same happens on every single device. If i use a different account after resetting the phone i dont have the issue but the problem is i have purchased £100's of applications on my normal account so i cant afford to use another one.
I have tried wiping caches,factory resets and nothing seems to work. I contacted google and they dont have any idea either!!
I was hoping someone here had a similar issue?
Thanks

I've had a similar error occur for me. Whenever I install/update an app where on WiFi or Mobile Network it would send off and error.
It was a constant annoyance for me.
It stopped when I did this, I headed into Manage Apps>All Apps, and opened Google Play Store, cleared data and cache. And did the same to Google Play Services, I proceeded by rebooting the device next thing I know, my phone starts updating apps .
I hope this'll work for you.
Cake...

krishneelg3 said:
I've had a similar error occur for me. Whenever I install/update an app where on WiFi or Mobile Network it would send off and error.
It was a constant annoyance for me.
It stopped when I did this, I headed into Manage Apps>All Apps, and opened Google Play Store, cleared data and cache. And did the same to Google Play Services, I proceeded by rebooting the device next thing I know, my phone starts updating apps .
I hope this'll work for you.
Cake...
Click to expand...
Click to collapse
Doesnt make no difference on mine

Hello!

Contact Google, it is their right to investigate this problem, if you've payed that much money for apps, one certainly wouldn't move to another account, tell them about this problem.
Cake...

Yeah they suggested I use another account or wipe the cache. I've tried contacting on 3 different occasions. Each one has been a waste of time
Sent from my GT-I9505 using Tapatalk 4

Worst support at its best, try going into play store, clear the data for store and service, and go back to play store and go on uninstall updates.
Cake...

Just so people are aware, this is still happening, I'm writing this today because things were going ok for a while, but, the play store got updated again, to 4.6.17. It happens on my Nexus 5, HTC Evo 4 G, & galaxy tab 8.9, it happens on different versions of play store. If I create new account, play store works great. I contacted Google as well, basically got pissed cause they were completely useless. Right from beginning I was honest, & told them I was rooted. They basically blamed it on that. Anyways, Google play suck$
Sent from my Nexus 5 using Xparent Red Tapatalk 2

Yeah it still happens to me too. Exactly the same issue as your having but only on my main account.
If I keep pressing install it will eventually work but sometimes it takes around 20 attempts.. Google gave me no support either
Sent from my SM-N9005 using Tapatalk

Guitarfreak26 said:
Yeah it still happens to me too. Exactly the same issue as your having but only on my main account.
If I keep pressing install it will eventually work but sometimes it takes around 20 attempts.. Google gave me no support either
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
If you're rooted go into system>etc and look for hosts.
Open it and delete exert line except the "local" one the local one will also contain numbers in the line. Do not delete them.
Restart your device, and try.
Sent from my Nexus 5 using Tapatalk

Try the methods below
Free some space on your device
Add new Google account
Uninstall updates of Google Play store
Hope it worked for you

Related

[Q] Play Store won't let me re-download purchased apps

Yesterday I finally rooted, and maybe picked a bad time... I've done 2c, 3a, wifi wipe, nandroid backup and flashed modem to UCKK6. And now the Play Store wants me to re-buy apps.
Play store knows of a similar issue, but I haven't found anything like this in the i777 forum, and maybe I just screwed up when re-entering my Google account after wiping. I've done everything possible with my Google account, including resetting the password, so i know the account works, at least. Am I missing the easy fix that everybody knows about? Any advice?
So your issue is its not showing the apps? Or its telling u u haven't bought the app
Sent from my SGH-I777 using Tapatalk
They (only a few, but still...) show as available to buy. I guess another question would be (now that I've purchased TIBU Pro) how to avoid this when I flash to ics?
Try loging into your Play Store from the computer and see if it tells you differently.. My experience with it in the past, it will show what you have brought when you log into the Play Store. Then you can do the option to have it re-install from there.
This isn't I777-specific - Google Play has been having issues lately.
It hasn't even scrolled off of the first page of Engadget Mobile yet.
http://www.engadget.com/2012/03/29/purchased-play-store-apps-gone-missing-googles-looking-into-it/
true i could never understand why they changed it to play store tho market seemed more stable
The worst part is that I'm not sure I have that known issue. I had the play store working properly (* at least it appeared to be working...) until root/wipe, which I did the day this issue appeared. **** luck or coincidence? Probably both...
Any other i777 users with this problem?
mgd76 said:
The worst part is that I'm not sure I have that known issue. I had the play store working properly (* at least it appeared to be working...) until root/wipe, which I did the day this issue appeared. **** luck or coincidence? Probably both...
Any other i777 users with this problem?
Click to expand...
Click to collapse
I had similar issues when I would use TiBu to restore, but instead of just doing apps, I did all apps and data - it would screw up the market links so it didn't know what I owned any more. Being careful to only restore missing apps + data has taken that problem away. And just rooting shouldn't have done it.
Unless you restored "wrong", I'd wait and see how well Google responds (they're not very good at it, sadly).
alacrify said:
I had similar issues when I would use TiBu to restore, but instead of just doing apps, I did all apps and data - it would screw up the market links so it didn't know what I owned any more. Being careful to only restore missing apps + data has taken that problem away. And just rooting shouldn't have done it.
Unless you restored "wrong", I'd wait and see how well Google responds (they're not very good at it, sadly).
Click to expand...
Click to collapse
Thanks, but I didn't restore at all... I never bought TiBU before rooting (wouldn't have worked, right?) so that was the first thing I did after root. Then I noticed that my old apps had prices again. I thought I would be able to re-download them...
Sassibob, I want this resolved before I get my ice cream sandwich... Please hurry!
mgd76 said:
Yesterday I finally rooted, and maybe picked a bad time... I've done 2c, 3a, wifi wipe, nandroid backup and flashed modem to UCKK6. And now the Play Store wants me to re-buy apps.
Play store knows of a similar issue, but I haven't found anything like this in the i777 forum, and maybe I just screwed up when re-entering my Google account after wiping. I've done everything possible with my Google account, including resetting the password, so i know the account works, at least. Am I missing the easy fix that everybody knows about? Any advice?
Click to expand...
Click to collapse
did you ever get them working?
Not yet. Last time I checked, Google had the issue listed as recently fixed.
BeenAndroidized said:
Try loging into your Play Store from the computer and see if it tells you differently.. My experience with it in the past, it will show what you have brought when you log into the Play Store. Then you can do the option to have it re-install from there.
Click to expand...
Click to collapse
Good tip, found out that my whole Google account has a start date of March 29. Should be October 15th, or thereabouts. Of course, march 29th was root/wipe day, so maybe I failed reconnecting to Google? I've sent "feedback", but won't hold my breath...
Now that I see other i777 users are having issues like mine, I'm taking the jokes out of this thread title. Sassibob, Y U B USELESS?
PS. Help request form filled out, ticket # received. Still not holding my breath...
Patience. Sadly this is do to some issues with their account server. Submit your ticket and wait patently. Get a receipt from your email and attach it so they can find the old data and fix it.
Sent from my SGH-I777 using xda premium
I had this issue the other day, and the fact that I had the options to auto-restore app data from "the cloud" screwed with things badly. I turned that off, it warned me it was going to delete all device data from my dashboard. After that, it acted properly.
skatcat31 said:
Patience. Sadly this is do to some issues with their account server. Submit your ticket and wait patently. Get a receipt from your email and attach it so they can find the old data and fix it.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Patience is wearing thin... Greg from PlayStore support team has now referred me to this website. As far as I can tell, it's a closed loop, with NO help options if your issue isn't among the few they address. What next?
http://support.google.com/accounts/?hl=en
PS. All aspects of my google account have re-started on root/wipe day, including Gmail. No access to the email receipts or any other emails from before.
Sent Google Play support another message yesterday, saying I have receipts on my phone bills.
No reply.
Well, I finally got Google support (main, not play store) to look into this. I had created multiple Google accounts, and all is fixed. Except: they can't or won't link those accounts, so to get those apps back from scratch, I will always have to log in to both accounts.

[Q] Google Play stuck "Downloading", help?

So I just flashed viperROM and rooted via the RegawMOD. Whenever I try to download a app from the Google Play store, it just refuses to download. It'll display the "Downloading" dialog and the icon will pop up in the notification bar, but it won't actually download. I've already tried clearing the Play Store's cache and the Download manager's cache. It didn't help. I am connected to the internet. When I tried downloaded the SwiftKey 3 beta off of their website, it worked. Anyone know how to solve this problem?
i rooted with regawMOD too and i locked my bootloader back and unrooted and i am having the same problem.i even ran ruu and still having the same troubles.
Did you try clearing the data in the google app store in addition to the cache? You will have to sign back in I think but that would be the next step. Otherwise I suppose just wait awhile and try again later after a reboot or something.
I had a similar problem and what I had to do was create a new google account then log into the play store with that account and delete my old google account. Once that's set check if you can download an app with your new google account. If you can then you should be able to log in with your old account and solve the problem.
Evo_Shift said:
Did you try clearing the data in the google app store in addition to the cache? You will have to sign back in I think but that would be the next step. Otherwise I suppose just wait awhile and try again later after a reboot or something.
Click to expand...
Click to collapse
I did try clearing everything. It still wouldn't work.
I noticed this the day I bought the phone.
It's really annoying when I've got app updates. If I click on the batch update button to update multiple apps, it won't complete unless I stay on the update page and keep the phone from going to sleep. Otherwise, the first app will update and the rest will stall on "downloading". This happen pre and post root.
Very annoying.
jimmyg41 said:
I had a similar problem and what I had to do was create a new google account then log into the play store with that account and delete my old google account. Once that's set check if you can download an app with your new google account. If you can then you should be able to log in with your old account and solve the problem.
Click to expand...
Click to collapse
.
Just tried that. It didn't work.
its not you, its the service again.... i just flashed CM9 on my TF101 and am having the same issue as you describe .....probably an apple injunction on app patent infringement
not sure if this helps but worked for me.disconnect from your wifi if connected and just try to redownload the app.my wifi is good but foe some reason it won't work with wifi.
Not sure what is going on...mine isn't working either. My girlfriend is on straight talk, the t mobile part, i am on straight talk also, the att part. Neither are working on wifi or cell data. Stuck at downloading.
Its working again, i didnt do anything except try later
Sent from my GT-N7000 using XDA
And its working again, but no apparent reason.
WiFi_N said:
So I just flashed viperROM and rooted via the RegawMOD. Whenever I try to download a app from the Google Play store, it just refuses to download. It'll display the "Downloading" dialog and the icon will pop up in the notification bar, but it won't actually download. I've already tried clearing the Play Store's cache and the Download manager's cache. It didn't help. I am connected to the internet. When I tried downloaded the SwiftKey 3 beta off of their website, it worked. Anyone know how to solve this problem?
Click to expand...
Click to collapse
A lot of people have been having that problem...its Google that's causing the problem...its not us or the phone itself...
Sent from my HTC EVO 4G LTE using Tapatalk 2.
I am having this for 2 weeks, 2 phone have the same issue. Try to flash different ROM but fail
It must be google, what the heck they are doing!
Really irritating.... I, too, have this issue occasionally, usually on a large download ... like Sky Safari Pro (570 mbytes). Two months of this and my Note freezes during the episode. Only solution I have found is to turn off WiFi, power down, remove SIM and restart. Only then can I kill the download in Google Play. I have seen this on 3 different stock ROM's and 3 different Customs. GB and ICS. Currently on ICS XEU.
Usually waiting an hour or two and then it's okay.... batch updates are a real killer with this and I also see the first download okay then the rest hang and have to be shut down manually.
Google????????
Looks like this thread is closed..coz its back to working here..
Now i'm experiencing the same exact thing. T_T
I created a new thread..if there are suggestions for a solution..please post there..tq.
~ [Q] I can't seem Install/Update anything from Google Play..HELP!! T_T ~
Edit: Problem SOLVED..follow the link above for details.

App market that doesn't use the Play Store?

Hey guys, Due to some bug or something my Play Store doesnt work (On both my phones & PC, It has to do with my Google Account country) I contacted Google and they told me nothing could be done about it.
I was wondering if any of you know of a good App Market that doesn't link to the Play Store? I tried GetJar, AppBrain & BAM but they all link to the Play Store page. (It always says "This item is not available in your country" unless Ive installed it before)
I also tried SlideME but it didn't even have some very known apps.
Thanks!
What phone and what country provider? If all the google apk's are in system/app its should not matter.There are some lines to reference market in build.prop also. check for these in system/app/ most countries are not blocked. If all else fails ill upload you amazon market and it should work for your google market replacement.
1.google backup transport
2.google contacts sync provider
3.google login service
4.google partner setup
5.google services framework
6.google calander sync
7.google tts
blaz1nr said:
What phone and what country provider? If all the google apk's are in system/app its should not matter.There are some lines to reference market in build.prop also.So its boiling down to rom possibly,as market is not blocked in most countries.make sure you see all these in system/app if not i will help you add them.
1.google backup transport
2.google contacts sync provider
3.google login service
4.google partner setup
5.google services framework
6.google calander sync
7.google tts
Click to expand...
Click to collapse
I have all of those (Except one of mine is called GoogleContactsSyncAdapter & GoogleCalendarSyncAdapter)
Im using a Nexus 4 with CM10.1 Nightly 20130212, The app store used to work fine until 3 days ago when it suddenly just stopped showing apps.
Everything works perfectly but it just doesnt display any apps, The only place (And apps) I can see are the ones in the All Apps tab in My Apps.
Using 3rd party market browsers I can see apps when & They take me to the Play Store page to download they always say "This item is not available in your country"
The Play Store also doesnt work on my other phone (I bought this Nexus 3 months ago) & On the PC. Using a VPN on the PC works though, Which leads me to believe it has to do with my country.
I live in Curacao (Netherlands Antilles) & Its in the list of Paid App Availability so that means it should work.
Something weird that I noticed is the new "Market Enabler stopped working" threads around here, Which leads me to believe Google changed something in their country checking & That screwed me over.
I contacted Google Support 2 days ago I explainign everyhting I did (Clear cache, Reflash, Reinstall Gapps, Change DPI, Etc) got this response:
Thanks for this valuable information. We really appreciate it, and it's because of people like you that we can improve the Google Play experience for all users.
We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know.
I really appreciate you taking the time to let us know about the details of your specific case; each time we hear more details, it helps us make a better solution. I hope that despite this, you will keep using the Google Play Store app and keep sending us valuable feedback when things don’t go as expected.
I’ll be sure to update you as soon as I have more information about this issue, but in the meantime, feel free to contact me if you have any other questions. I’ll be in touch!
Click to expand...
Click to collapse
At this point Ive given up.
Try this one I've been using it all week to mask my provider. In a min I'll get you amazon market to try.
http://db.tt/KQ4PnDVH
Sent from my HTC One X using Xparent Green Tapatalk 2
Amazon market for android-------------->>>>> https://www.dropbox.com/s/l09f8we6gnnq1i4/Amazon_Appstore-release.apk
blaz1nr said:
Try this one I've been using it all week to mask my provider. In a min I'll get you amazon market to try.
http://db.tt/KQ4PnDVH
Sent from my HTC One X using Xparent Green Tapatalk 2
Amazon market for android-------------->>>>> https://www.dropbox.com/s/l09f8we6gnnq1i4/Amazon_Appstore-release.apk
Click to expand...
Click to collapse
Thanks, Ill try out the Amazon market!
How exactly do I go on about using MarketEnabler?
I just went into Airplane mode, Force Stopped & Cleared the data of the Download Manager, Google Services, Google Play Store & Google Services Framework, Rebooted (Still in plane mode), Changed provider to AT&T US, Rebooted (Still in plane mode), Turned off plane more & Tried Play Store.
Still got the same problem, Its tied to my IP I believe because not even the PC Webstore works (Unless through a VPN)
So amazon market doesn't work? I always use the Verizon set in enabler. I'll do my best to help you out. In the Dr.office about to get pins pulled out of my arm right now. I'll see what I can come up with and get back with you. I have a few other devs I'll ask for some additional support.
Sent from my HTC One X using Xparent Green Tapatalk 2
blaz1nr said:
So amazon market doesn't work? I always use the Verizon set in enabler. I'll do my best to help you out. In the Dr.office about to get pins pulled out of my arm right now. I'll see what I can come up with and get back with you. I have a few other devs I'll ask for some additional support.
Sent from my HTC One X using Xparent Green Tapatalk 2
Click to expand...
Click to collapse
The Amazon Market does work, Thanks alot for that Its the normal Play Store that doesnt (Even with MarketEnabler)
Just to test it out again I tried going into the Webstore Play Store through a VPN & It works perfectly, So its definitely my IP.
I guess Google just booted my country out of the Play Store...
Post me a copy of your build.prop I'll check it out and see if I can get your phone set for another country. Does your phone need a SIM card?
Sent from my HTC One X using Xparent Green Tapatalk 2
blaz1nr said:
Post me a copy of your build.prop I'll check it out and see if I can get your phone set for another country. Does your phone need a SIM card?
Sent from my HTC One X using Xparent Green Tapatalk 2
Click to expand...
Click to collapse
This is my daily carrier, Its got a Curacao SIM on it (From UTS).
I uploaded the build.prop as an attachment (Changed .prop to .txt otherwise it wouldent upload)
The build.prop does say "ro.product.locale.region=US", I went to the US almost specifically to buy this phone.
OK what i see is the google client missing,and your fingerprints reflected your country, here ive set it for sprint-us. Since i cant test for you, its up to you to try this out. here is your build.txt updated.when you make this a.prop and go to drop it in,be sure to rename old build.prop bak.prop first. then copy to system reboot twice wipe all cache and dalvik caches. all i changed was what needed to adjust to u.s sprint in google market.Hopefully this will fix it for you.please look over and see what changes ive made so if this works you can do it anytime you like. Always nandroid backup before making changes.
blaz1nr said:
OK what i see is the google client missing,and your fingerprints reflected your country, here ive set it for sprint-us. Since i cant test for you, its up to you to try this out. here is your build.txt updated.when you make this a.prop and go to drop it in,be sure to rename old build.prop bak.prop first. then copy to system reboot twice wipe all cache and dalvik caches. all i changed was what needed to adjust to u.s sprint in google market.Hopefully this will fix it for you.please look over and see what changes ive made so if this works you can do it anytime you like. Always nandroid backup before making changes.
Click to expand...
Click to collapse
Nope, doesnt work. The phone just has a black screen after showing the Google logo when booting up.
Just incase this was my method:
1. Push your build.prop to the sdcard through ADB
2. Go into CM's file manager
3. Deleted build.prop from "/system" (Ofcourse, I backed it up first)
4. Pasted build.prop that I previously pushed to sdcard
5. Reboot
6. Wipe cache+Dalvik
7. Reboot
Kind of offtopic:
Something weird that I found is that going through the CM file manager the "/system" folder is full of folders & Build.prop is there.
To get to the sd card I have to go through "/storage/emulated/0/"...
When Im in TWRP's file manager, the "/system" folder (With no build.prop or any other files)only has "bin" folder (Empty) <-- I actually had to reflash CM to get the phone to work again since putting the old build.prop there didnt work.
To get to the sdcard I just go to "/sdcard"
Theres also alot more files on the main folder in CM's file manager (acct, config, firmware, etc.) than on TWRP's (TWRP only should a few of the folders/files that CM's filemanager does)
I cannot seem to find the "usual" files while on TWRP's file manager (Maybe theyre hidden?) but I can do so with CM's.
I can use both "/sdcard" & "/storage/emulated/0" on ADB to push files into it which means they are the same folder. (Unless if Im in TWRP, Then using "/storage/emulated/0" gives me an unrecognized error)
General question: Are important files hidden in TWRP's file manager? It seems to be inconsistent with CM's file manager
LiNcKz said:
I have all of those (Except one of mine is called GoogleContactsSyncAdapter & GoogleCalendarSyncAdapter)
Im using a Nexus 4 with CM10.1 Nightly 20130212, The app store used to work fine until 3 days ago when it suddenly just stopped showing apps.
Everything works perfectly but it just doesnt display any apps, The only place (And apps) I can see are the ones in the All Apps tab in My Apps.
Using 3rd party market browsers I can see apps when & They take me to the Play Store page to download they always say "This item is not available in your country"
The Play Store also doesnt work on my other phone (I bought this Nexus 3 months ago) & On the PC. Using a VPN on the PC works though, Which leads me to believe it has to do with my country.
I live in Curacao (Netherlands Antilles) & Its in the list of Paid App Availability so that means it should work.
Something weird that I noticed is the new "Market Enabler stopped working" threads around here, Which leads me to believe Google changed something in their country checking & That screwed me over.
I contacted Google Support 2 days ago I explainign everyhting I did (Clear cache, Reflash, Reinstall Gapps, Change DPI, Etc) got this response:
At this point Ive given up.
Click to expand...
Click to collapse
Same problem here, also in Curacao. Since December (around the 24th?) the playstore didn't work anymore on tablets but it still worked on the phones (I have an SGS / I9000). The tablets would get an error 'DF-DFERH-01' but with the phone it's different now - it seems to work but it doesn't show any (new) apps and it started a couple of days ago.
I have the same experience - even on the PC google play store isn't showing any apps but it works fine if you go through a VPN (try 'hidemyass.com').
As for the response from google - the response you got is the EXACT same response as is in the thread for the tablet problems since December, so don't hold your breath.
I'm really disappointed in Google here and considering going to the dark side (iphone or probably blackberry again). I've been waiting for 2 months now and no fixes, instead it's getting worse. Sony Tablet hasn't been working for two months now (play store).
With twrp you have to click mount then click system,data blah blah. Then use file manager and you'll see everything. Sorry I couldn't get you guys straight hopefully the Amazon market will do fine for you.
Sent from my HTC One X using Xparent Green Tapatalk 2
I just use papktop.com and Iranian Bazaar market app (http://getbazaar.com/en/)
It's in English.
You could try blackmart alpha, but it gives cracked apps.
Sent from my ST18i using xda premium

Error 927 Google Play.

I am having some issues with Google Play giving error 927 when updating/downloading apps.
This happens both on wifi and cellular.
Both on my Note 2 on Sammy rom and Desire on 4.2.2.
Is there anything I can do?
Sent from my GT-N7100 using Tapatalk 2
I have faced a similar problem long back.. I have done the below steps to recover..
Uninstall updates for Playstore
Clear data for Downlaod manager
Keep the phone connected to internet and reboot
after reboot wait for couple of minutes so that Playstore update will be installed properly.. Then try updating your apps..
I've tried everything
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
jab476 said:
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
Click to expand...
Click to collapse
Change your google password and all should work again.
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
I'm actually having this same exact problem on my Note 3. I tried changing my Google password, but continue to have problems. I pulled a logcat and posted it here in case anyone can interpret it.
https://drive.google.com/#folders/0B...2lZdG1YM1Y3X28
What version of the play store are you running? Also, do you have the background restricted for the play store?
Try the newest Play Store if yours is not up to date. I remember the issue in my S4 and newest version solved it after wiping data and install update.
http://www.androidpolice.com/2013/1...-play-store-activity-iap-indicators-and-more/
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
RevelationOmega said:
What version of the play store are you running? Also, do you have the background restricted for the play store?
Click to expand...
Click to collapse
I have version 4.5.10. I'm not sure how to check for the background restriction.
mightykc said:
I have version 4.5.10. I'm not sure how to check for the background restriction.
Click to expand...
Click to collapse
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
RevelationOmega said:
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
Click to expand...
Click to collapse
Ok I checked and background data is not restricted, and I have the latest play store version.
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
paulove said:
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
---------- Post added at 03:19 AM ---------- Previous post was at 02:43 AM ----------
mightykc said:
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
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and I found another thread with the same issue so it is starting to affect other people:
http://forum.xda-developers.com/showthread.php?t=2627114
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
paulove said:
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
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Click to collapse
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
mightykc said:
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
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Click to collapse
How are the Play store on the web working for you when signed in with the account you are having issues with. For me I have trouble loading in anything @all. Especially the top list, and my purchases.
I believe there are issues with older accounts that did not get updated/patched with new settings after ICS update, or the 3.0+ update of their store when it became Play Store and not Android market. When I use my other account all is ok, but there I have no purchased apps.
If you want you can find the 2.3.6 version of Market and replace the Play store and you will find that all issues are gone. Now I use Legazy Play store witch can be used together with normal play. Just need to push it to system/apps on 4.3 or system/priv-apps on 4.4.
Use all this advise at own risk.
Sent from my iPad using Tapatalk HD
Anyone have any luck with this/ age of Gmail accounts?
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
ReschDMD said:
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
Click to expand...
Click to collapse
Ask to get your case transferred to apps division. There I got real help. They are really good. And have helped me a lot.
There are two possible methods to solve error 927 on android:
Method 1:
Go to settings>>”All”>>Select “Google Play Store”
Now Force Stop>>Clear Data>>Clear Cache
Now again try downloading or updating the app
If the above didn’t work, go to settings>>”All”>>Select “Google Play Store”>>Uninstall Updates
Again, from “All”>> Select “Download Manager”>>Clear Data and Cache
Rerun Google Play Store and install/update your app or game
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
How to Fix Error 927 in Android
Free Some Space on your device
Clear data and cache files of Google Play Store
Stop or Uninstall Google Play Store (Updates)
Add New Gmail Account
Hope it helped you....
Try the methods below
Free some space on your device
Clear data and cache in Google Play Store
Add new Google account
Uninstall updates of Google Play store
It is the most annoying issue facing by many Android users, that occurs when you download or update any games and apps from the Google play store. But for me, this error solved by the just clear cache.

Google play services has stopped.

Yesterday my phone starting giving me a google play services has stopped pop up. Seems to happen when I change from WiFi to cell network or vice versa. Its not a one time pop up either....it happens 5 to 6 times in a row. Occasionally need a reboot to make it stop....and after the reboot it still comes up once or twice
Sent from my Nexus 7 using XDA Free mobile app
318sugarhill said:
Yesterday my phone starting giving me a google play services has stopped pop up. Seems to happen when I change from WiFi to cell network or vice versa. Its not a one time pop up either....it happens 5 to 6 times in a row. Occasionally need a reboot to make it stop....and after the reboot it still comes up once or twice
Sent from my Nexus 7 using XDA Free mobile app
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Click to collapse
Mine started that yesterday too, but only when i restart the phone. A symbol also popped up on the notification bar that looked like a sim card with a question mark in it. Had to do a battery pull to make that go away.
im on sprint, and mine did the same thing yesterday evening. i get 2-3 pop ups immediately after reboot and then another 2-3 within 2 minutes of the reboot.
Yup me too. Says location services has stopped a few times then Google play services has stopped a few times. Happened randomly yesterday and the syncing icon was stuck in the status bar. The error messages pop up a few times after reboot as well but then don't see them again. Just a minute ago had the phone start locking up real bad and was lagging like crazy. Rebooted and it started up and after about 20 seconds it rebooted again on it's own. Back to normal for now *knock on wood* but that's the first "problem" I've had with this phone. Think Google pushed an update that our G3's do not like.
I was thinking the same thing.... Google play services must have had an update pushed out and it's not playing nice for us. I didn't read anything about a play update though.
Sent from my VS985 4G using XDA Free mobile app
I've had the SIM with question mark since day 1. Think it's because not on Verizon. My Google play store stopped working until I restored. This happened about a week ago though.
shollywood said:
I've had the SIM with question mark since day 1. Think it's because not on Verizon. My Google play store stopped working until I restored. This happened about a week ago though.
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Click to collapse
Add me to the list. Both Google Play Services and Google Location Services are going screwy ever since about 10am PST.
It's starting to become unusable. I'm ready to go back to my Loki'd S4 and give this thing a factory reset. It's popped up 3 times just typing this message..... 4 now
Sent from my VS985 4G using XDA Free mobile app
I had location consent module for x posed and Google play store fixes module. I deleted both and so far no more pop ups.
Sent from my VS985 4G using XDA Free mobile app
Same here. Deleted the location consent module from xposed and all was good.
*If I have helped you please hit the thanks ?*
Apparently there was an update to Google Play Services from what I've been reading on Nexus forums and it hasn't played nice with certain apps...
- Tapatalked from the G3 -
That worked for me. I deleted that location concent module and haven't had a notification since.
Ever since the play services update on the 23rd, and including with all of the more recent updates, I continuously get play services has stopped errors and can not use google location services at all. These issues continue even after several factory wipes. After each wipe, the issue returns as soon as play services is updated and if for any reason the phone restarts, it gets stuck in a bootloop. Has anyone else experienced anything like this? Any tips that might help?
thechemist2642 said:
Ever since the play services update on the 23rd, and including with all of the more recent updates, I continuously get play services has stopped errors and can not use google location services at all. These issues continue even after several factory wipes. After each wipe, the issue returns as soon as play services is updated and if for any reason the phone restarts, it gets stuck in a bootloop. Has anyone else experienced anything like this? Any tips that might help?
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Click to collapse
Have you used the LG Flash Tool to reflash the .TOT? If not I would try that. If there was some kind of system change you made the factory reset would only do so much. Such as when my build.prop got borked before it was known the build.prop for the G3 was too big to open on (most) mobile text editors a factory reset didn't help me and had to use the flash tool. Factory reset is the equivalent of wiping data and cache so if the error messages persist, and especially if your bootlooping, try the flash tool and .TOT.
I have actually been trying to use the flash tool to do just that, but can not seem to get the phone to go into download mode. Is it possible that only the cable that came with the phone will work for that? I have been trying using one that came with my old d2vzw.
thechemist2642 said:
Ever since the play services update on the 23rd, and including with all of the more recent updates, I continuously get play services has stopped errors and can not use google location services at all. These issues continue even after several factory wipes. After each wipe, the issue returns as soon as play services is updated and if for any reason the phone restarts, it gets stuck in a bootloop. Has anyone else experienced anything like this? Any tips that might help?
Click to expand...
Click to collapse
I've actually had similar problems since Play Services updated, yesterday no matter what I tried to do I couldn't get the Play Store to connect. . and I tried all sorts of things trust me.
Only thing that fixed it for me was doing a factory reset, which obviously Sux but that's what did it. Hopefully you get it going!
- Tapatalked From The G3 -
Ok, so I think I've figured this out.
I'm on a T-Mobile note 3 running darthstalker 7,
I started getting this pop up about a week or 2 ago. Initially it would only happen upon enabling or disabling GPS.
Once I started trouble shooting it started happening much more frequently, and began to include a pop-up about location services.
I used titanium to roll back to a previous version of google play services and it seemed to stop. Then it auto updated and here come the pop ups.
I took a previous poster's advice and disabled the location confirmation module in xposed.
Then I restored an older version of google play services from titanium back up.
I let it auto update, upon update I got a notification [with the triangle exclamation point icon] about the service needing my permission.
Once I clicked the notification, yet another pop-up, but this one was different. It was Google play services asking for permission to allow apps access to my location. The interesting bit is that there was a check box for "do not ask me this again" which I checked.
Since I did this, no more force closes on Google play services or location.
Hoping someone else can confirm this works for them.
Hope this helps, hit thanks of it does.
-BiGg RiE-
sent from Westeros!
Damn this happened to me too, I was trippin balls glad I'm not the only one

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