Bricked phone, need pictures off of it. - Sprint HTC EVO 4G LTE

I need to get the pictures off my phone, its 100% bricked. I took it into Sprint and they couldn't fix it. I can't turn it on, can't get into recovery, absolutely nothing. Please help!

Anyone?

scottmail said:
Anyone?
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Click to collapse
Im sorry but i think you're SOL, if the phone is in an unbootable state then there is no way of getting your pictures off it, just a friendly word of advice, either have all pictures save to the Micro SD or back it up (auto upload) using Google+/Dropbox Etc.

PhyscoAssassinx said:
Im sorry but i think you're SOL, if the phone is in an unbootable state then there is no way of getting your pictures off it, just a friendly word of advice, either have all pictures save to the Micro SD or back it up (auto upload) using Google+/Dropbox Etc.
Click to expand...
Click to collapse
Pretty much my thoughts on the matter, as well. Even if you can revive the phone via a process like Jtag, you'll most likely end up losing everything that's stored on the phone. You might try shooting a PM to XDA member Zarboz regarding the issue, as he has a Jtag RiffBox and is familiar with the process.
Also, I saw your other post regarding the phone dying on you. Have you tried charging the phone for an extended period of time? I've seen some wonky cases on here where the phone died and acted as though it were bricked, only to power back up after being charged for awhile.
Sent from my EVO using XDA Premium 4 mobile app

I ran into the same issue with a 2 month old Evo. Try this:
Pop off the upper back cover. Get a torx screwdriver, remove the screws holding on the opaque charcoal-colored cover that goes over the camera. using the edge of something not too sharp, gently push the left side of the grey cover to the right *GENTLY* to get the clip on the right side to release. Now, using that same tool, pry the grey cover from the bottom slightly. Be careful, as there's adhesive attached to the cover and camera lens. Now, once you've removed the grey cover, you'll see a wiring harness with 3 pairs of wires in the bottom right corner. use something to remove that harness very carefully - this is going to be an actual 'battery pull'. 10 seconds later, press the harness back into place *DO NOT FORCE IT*. Now, try powering the phone on.
This fixes my phone for however long as I leave that charcoal cover off of it. As soon as I put it back on, watching logcat I believe it's triggering a faulty thermal sensor which there isn't a fix for. I was able to pull all my wife's stuff off her phone as well as factory reset it before I send it off to HTC>

Related

I have some troubles with my Cingular 3125

1- it's reboot many times without any reason(I read one thread about it but i dont understand what to do!!)
2-sometimes 2gb microSd card loosing?(i cant open it from phone...only rebooting helps!!)On other devices card works good!
The usual reason for a 3125 rebooting is that the battery cover has gotten worn down to the point that the micro-switch under it is not fully depressed. There are multiple potential wear-down points. The hooks on either side and the tabs at the bottom can get worn or even broken. There is also a raised pad at the lower left (looking at the cover from the inside) than can get worn, as can the contact point on the switch.
Typical solution, providing the hooks and/or tabs are not totally broken off, is to put a thin piece of plastic or cardstock between the microswitch (lower right of the batter compartment) and the cover. It's a temporary solution (it tends to get continually worse), so if this fixes it, you should check eBay for a replacement cover.
That said, I had a phone that reset for another reason, which I never found. So it could be something else. I ended up buying a phone with a bad keyboard and doing a keyboard transplant from my old one.
I had the same problem and I'll tell you what I did. Open the back cover and you will see a little black switch next to the sim card/below the battery. I took a pair of needle-nose pliers and just twisted that sucker right out like a bad tooth (carefully though, you don’t want to tear up the foil on the board). Then I put a small spot of solder on the two contacts that the switch used to connect to. Never had a random reboot ever again. From then on, just make sure you take the battery out first before ever messing with the sim/sd card.
That worked for me.
Thanks
dexx40steve said:
I had the same problem and I'll tell you what I did. Open the back cover and you will see a little black switch next to the sim card/below the battery. I took a pair of needle-nose pliers and just twisted that sucker right out like a bad tooth (carefully though, you don’t want to tear up the foil on the board). Then I put a small spot of solder on the two contacts that the switch used to connect to. Never had a random reboot ever again. From then on, just make sure you take the battery out first before ever messing with the sim/sd card.
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Click to collapse
i have the very same problem and this sounds like a perfect long term solution.. any chance of getting picture of ur mod for morons like me who need visual stimulation?
regards,

Question about powering an HTC HD2...

Is it possible to power an HTC HD2 without a battery or the back cover? I found one about an hour ago in my downtown area, missing a SIM card and missing the microSD card. As noted it doesn't have a back cover or a battery, so my intention was to attach a "standard" 5V/1A cell phone battery charger. I figured out from a picture of the battery that if I've got the HD2 flat on the display and I'm looking at the back, the positive terminal will be the one on the left but, when I attach the power supply (which I tested before this attempt, it works) leads using micro-alligator clips and push the power button (front of display, button furthest on the right, I think, never used one of these HD2's before) I get no response.
Now, the question is either a) am I not getting any response at all because the HD2 can't be powered up in this manner because there's no back cover or b) it's more likely to be completely toast because of the damage it apparently suffered in the drop that shattered the glass. The only damage (aside from the glass) is a very tiny scrape/scuff mark on the top right corner of the bezel - obviously that's where it hit the ground.
I don't own any of these apparently micro-USB style connectors (or is it mini-USB, I can't figure out which is which I suppose). Bleh, I just looked at a pic I found with Google Images, apparently it IS a micro-USB connector.
All blabbering aside, even if I had such a connector or a power supply using such a connector, is the phone going to even power up without a back cover on it or battery inside? I know a lot of devices become totally disabled when the back cover is removed (as my Dell Axim X51v does; as soon as I even throw the lock switch to unlock the back cover that disables the device totally.
Anyone able to provide some tips or suggestions? I have no way of knowing who it belongs to so I'm claiming it, and if I can verify it might work or does still function I might be willing to put some money into getting the glass/digitizer replaced, a new battery, power adapter, etc.
Anything at all would probably be quite helpful.
Thanks...
The HD2 works without back cover!
The HD2 doesnt work without battery...!! I've never heard of a mod to enable switching it on through micro-usb.
Be carefull you could be scammed...buying a phone in that state, because of the hit some other components may be damaged!! It depends on the price and money you're willing to risk!
no problem with powering on without the backcover. did that many times before.
but i guess its not possible without a battery...
DN41
Ah, ok, so the fact that there's the two metal 'dots' on the HD2 that apparently become a connection when the metal battery cover is in place don't affect powering it up, but no battery keeps it dead? Hrmmm...
Ok, if someone that owns an HD2 can confirm that it becomes very useful info. Take the back cover off, take the battery out, and tell me if plugging in a micro-USB cable (either from a computer USB port or from the AC adapter) allows it to function at all, and then try the same thing with the cover on (don't put the battery in, however).
So there's 3 possibilities:
1) It'll work off the micro-USB power with no battery and no cover
2) It'll work off the micro-USB power with just the cover installed but no battery
3) It'll work off the micro-USB power with no cover but with a battery installed
and actually the fourth possibility which doesn't matter in my case:
4) It'll work off the micro-USB power with the cover and the battery installed
Dammit I hate it when I find stuff like this and can't get it functional.
Again, thanks for any suggestions - and I didn't buy this phone, I found it a few hours ago, on the ground as I was walking home. I wouldn't buy something in this cosmetic condition unless I knew it was working even in spite of the cracked glass. I've owned iPhones with horribly shattered glass on them but they still function, even all the multitouch functionality is still working - that's my hope here, that this device will still work just fine and if it does then I'll pay to replace the glass/digitizer.
Thanks
Edit:
I think I just realized that the metal contacts on the inside of the back cover and those 'dots' could be because the HD2 is using that battery cover as a Wi-Fi antenna, plate-style antenna.
I just tested it for you. Without the battery in there is no starting it, period.
Might I suggest though that you ask around and find a mate with a microUSB, (you must have someone that has one), and plug it in when the battery contacts are jumped. It will probably work that way. I'm not going to try it because I have a perfectly good phone and have always mistrusted elec-trickery...
those spring loaded studs have been the subject of much discussion, with no definitive answer,, stop the cover rattling, grounding plate for the antenna, remnants of an unreleased car kit,,, who knows. certainly signal doesn't appear diminished with the cover off, and on the inside of the cover there is no coating on the metal where they connect, indicating a signal being passed so who knows.
i suspect simply attaching power to two contacts isn't enough because the third contact is expecting a signal of some kind? perhaps a connection from the battery charge protection circuits?
you could always buy a cheap copy battery from ebay, and just resell it if it doesn't work, or run a scam on your insurance with it? (did i just say that out loud??)
I'll say this again: I found the phone on the ground on the side of the street while walking home a few hours ago.
I don't use T-Mobile service and I have no intentions of using it as a phone; I already have a phone so I was going to use it as a portable media player sorta like an iPod touch if I can verify it works 100% and just needs a battery/back cover/replacement glass and digitizer. That's my intention at this point.
And I was thinking that yes it won't work at all without a battery so, thanks again for the info. I'll head out this morning to a T-Mobile store (actual T-Mobile and not a reseller) and see what they can tell me. Surely they'll have a battery/back cover and potentially an AC adapter to verify if it's 100% dead of somewhat functional even in spite of the busted glass.
Let's hope it works...
what about searching the owner?
DN41
Well, let's see:
- I can't power it up
- It has no SIM card
- It has no microSD card
- The only way to track the owner would be using the IMEI and I'd have to go to a T-Mobile store to do that, when that's done and they get the number, if the phone was stolen and then dumped in the trash/on the street where I found it, they call the police and I get in a bit of trouble for no good reason
That pretty much covers it.
okay, you're right...
i cant imagine how it landed there...
who would throw it just away?
sure that its a real phone and not a dummy?
DN41
DN41 said:
okay, you're right...
i cant imagine how it landed there...
who would throw it just away?
sure that its a real phone and not a dummy?
DN41
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Click to collapse
i was in a thread yesterday where some guy talked about how he dropped his phone by accident whilst 'driving along with it in his hand, with his arm out of teh window', so yea, some people are , , well, insert your own noun here
oh no...how can you hold your arm out of the windows with a 500€ phone in your hand?
i just cant understand some people...that doestn go in my mind...
DN41
samsamuel said:
i was in a thread yesterday where some guy talked about how he dropped his phone by accident whilst 'driving along with it in his hand, with his arm out of teh window', so yea, some people are , , well, insert your own noun here
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Click to collapse
I thought the same!
br0adband said:
they call the police and I get in a bit of trouble for no good reason
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Click to collapse
Not really mate. I found an iphone 4 yesterday and managed to get it back to its rightful owner. Took a couple of hours out of my day but what else could i do?
sike222 said:
Not really mate. I found an iphone 4 yesterday and managed to get it back to its rightful owner. Took a couple of hours out of my day but what else could i do?
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Click to collapse
Well, Yeah, with an iPhone 4 what else WOULD you do if you don't want the surgery to be able to use it! LOL
Also think if it was your phone! I'd be absolutely gutted, and very glad to get it back. But maybe it's unregistered (through the IMEI) or not been reported as missing.
In the UK (don't know about elsewhere) if you report that you found something to the police (I found a £50 note) and no one can show that they own it then it's yours after about 28 days.
Unless you have really dumb cops then you shouldn't get into trouble if you take it in!
On the other hand you may find the battery and/or cover if you look carefully in the area where you found the phone.
Sam.
br0adband said:
Ah, ok, so the fact that there's the two metal 'dots' on the HD2 that apparently become a connection when the metal battery cover is in place don't affect powering it up, but no battery keeps it dead? Hrmmm...
Ok, if someone that owns an HD2 can confirm that it becomes very useful info. Take the back cover off, take the battery out, and tell me if plugging in a micro-USB cable (either from a computer USB port or from the AC adapter) allows it to function at all, and then try the same thing with the cover on (don't put the battery in, however).
So there's 3 possibilities:
1) It'll work off the micro-USB power with no battery and no cover
2) It'll work off the micro-USB power with just the cover installed but no battery
3) It'll work off the micro-USB power with no cover but with a battery installed
[snip]
Thanks
Edit:
I think I just realized that the metal contacts on the inside of the back cover and those 'dots' could be because the HD2 is using that battery cover as a Wi-Fi antenna, plate-style antenna.
Click to expand...
Click to collapse
I think those contacts are just to ground the back cover to stop it causing interference. It doesn't seem to affect the phone if I don't have it on or am using the plastic cover with my big battery.
On a similar theme, does anyone know if it is possible to power the HD2 from the micro USB supply while I swap batteries. I don't want to have to do a soft reset which loses what you are doing. But I'm worried that without the battery to absorb the power there is a risk of damaging the circuits?
I don't want to just try it because I already blew my main board by powering the USB through a cheep adapter and a Nokia charger that supplied too much power and had I to get it repaired/replaced. I'm hoping someone already knows
Sam
samsamuel said:
i was in a thread yesterday where some guy talked about how he dropped his phone by accident whilst 'driving along with it in his hand, with his arm out of teh window', so yea, some people are , , well, insert your own noun here
Click to expand...
Click to collapse
did we ever get an answer as to why that, im going to select the noun "twat" was dangling his hd2 out of the window @ 40mph??
I need closure on that one.....

LG Bootloop? Only when plugged in? / Battery pull. Pics inside.

I recently flashed Mysteryemotionz v4.1 kernel and about an hour through bench-marking I came back to find my phone rebooting. I assumed it overheated or bugged out during testing and didn't think much of it until it went through the LG logo 3 times.
I noticed it would not turn on at all without the USB plugged in, my first instinct was that the battery became disconnected somehow. I could get to the fast boot and download screens, but any attempt to vol down into CWM was met with failure, and a fresh LG screen over again.
Any combination of buttons that included pressing power would result in the notification LED eventually flashing, approx 10 times. Sometimes slowly for 10x then slightly faster.
It is worth noting the phone would not charge while doing this, but the battery was full prior.
I tried leaving it unplugged overnight, same problem in the morning. Tried leaving it looping all day while at work, no dice. Finally figured I would attempt to see what was with the battery itself. I suppose if you were very patient, you could wait until your battery discharged completely, thus performing a "soft" battery pull, but this will take 4+ weeks at a full charge.
As the other battery pull thread is Sprint specific, here is a refresh for AT&T's LG E970.
I HIGHLY recommend you take a look at nericus' original thread in the Sprint LG Optimus G forum as this is only supplementary.
http://forum.xda-developers.com/showthread.php?t=2108154
The tools I used: {{Picture 0}}View attachment 1931288
T-6 Torx bit - Your mileage may vary, 4's and 5's may also work, start big and do not strip your screws.
P00 Phillips screwdriver to remove the battery plate / connector.
Fingernails
Sewing needle or similar
Optional:
Business Cards (the phone has a tendency to re-engage the plastic clips when removing the back, these were used as shims to place in between the case and the phone while working the other sides)
Magnet (not only to hold the screws but you can magnetize your screwdriver / bits which will help when removing and inserting)
Also, for a little preview of what to expect, user Xiutehcuhtli has made a YouTube video, this is also Sprint specific but a good visual reference.
https://www.youtube.com/watch?v=j3DPxzH3l2c
One of the main differences is that your power and volume buttons will NOT fall out, so you won't need to tape them in place.
Be sure to clear them with the back cover when re-installing it.
Also, you will notice that I did not include a spudger as you most likely will not need it.
Our phone is somewhat "inside out" compared to the original article, our back plate is very shallow and our phone is the cradle compared to the Sprint version. This also means there is different risk areas, and pry methods.
{{Picture 1}}View attachment 1931289
Once you have removed the Torx screws, my initial plan of attack was through the SD Card / SIM card cover. You will notice there is a hairline slit toward the volume buttons on the bottom side of the phone, you can very easily trace this with your fingernail and pop the first tab.
Alternatively, you can spread the phone apart gently from the two surfaces revealed by opening the SD/SIM cover and then work your fingernail or a flat object gently into the gap you created.
View attachment 1931290
Patience is key, the last thing you want is to apply too much force to the back cover in any one spot, it is deceptively thin and you risk cracking the glass.
In my personal experience, once I had a few tabs good on the side I simply traced the outline of the back cover toward the top of the phone, across and back down the opposite side, saving the bottom for last. I noticed after two traces around the perimeter of the phone that the back was still very snug and in random spots, as our tabs tend to re-engage themselves much more readily than the Sprint LG.
View attachment 1931291
My solution was to place business cards under the most exposed tabs and gently work it to cover as many tabs as possible and moving along. You shouldn't need more than two, as this can cover an entire side as well as the top and bottom simultaneously, allowing you to focus on the last side. Again, patience and determination will get you there after some time.
{{Picture 4}}View attachment 1931292
I cannot stress enough to come through at the shallowest angle possible when prying the battery cover with the sewing needle or similar tool.
I have highlighted the points of attack in green, be sure to get in between the two plastic pieces, and gently pry them apart.
Do not get under the entire assembly on accident or try to remove with your finger, it will pop the bottom connector off of the motherboard at the solder points leaving you in a bad situation.
After leaving the battery disconnected for about a minute, and then holding power for a good 10 seconds, I reconnected it and attempted to power on. SUCCESS!! - You can test this with the cover off, so don't make double work for yourself by closing it first.
I hope this helps for a few AT&T LG Optimus G specifics.
Attached should be a zip with a few very large originals if you need a better view.
View attachment 1931327
v/r
Christopher Hurley
SGT, USA
a.k.a [r.]GimP (R - Dot as in Red Dot Society)
YOU SIR ARE A SAINT> i had the exact problem you detailed here with my at&t LGOG, i LGNPST flashed multiple e970 stock roms, and after pulling my hair straight from the follicle, i went out and grabbed the tools, followed your method here and it worked PERFECTLY! THANK YOU GOOD SIR.
So if I pull the battery, wait a minute or two, hold the power down for ten seconds, and then reconnect and nothing happens, and plugging it into a wall charger shows a red flash, does that mean my battery is actually literally dead?
Edit: Also I would recommend following this dude's guide for his plan of attack: http://bit.ly/10VlQWK
I snapped the little bits along the power button and volume. Not a big deal, only aesthetic.. but its something that is avoidable.
Nice. Any idea what caused the boot loop?
i was struggling with ME kernel and rom for about a month. No matter how i wipe and reflash always had reboot/kernel crash/bootloop issues. ME kernel wouldnt even work with the stock rom for me. Now i just run stock rom and kernel, not many issues so far.
swashy said:
So if I pull the battery, wait a minute or two, hold the power down for ten seconds, and then reconnect and nothing happens, and plugging it into a wall charger shows a red flash, does that mean my battery is actually literally dead?
Edit: Also I would recommend following this dude's guide for his plan of attack: http://bit.ly/10VlQWK
I snapped the little bits along the power button and volume. Not a big deal, only aesthetic.. but its something that is avoidable.
Click to expand...
Click to collapse
I would disregard 90% of that video because our back comes straight off, this video is not an AT&T Optimus G.
Especially the part where he is prying by the screen. Someone is going to take that literally and destroy their stuff lol.
Anyway. My guess for your question is that you might have ripped the connector off of the board. Check continuity of those pins in the connector and make sure they didn't come off.
Sent from my Optimus G using xda app-developers app

TCP brick discussion

Let's see if we can get this going.
He needs to battery pull
adfurgerson said:
Let's see if we can get this going.
Click to expand...
Click to collapse
When my phone bricked like this twice (both times from thermal protect shutdown)
I had to pull the battery, wait 30 seconds and reconnect it. I posted a guide awhile back with some pics.
Link Here:
http://forum.xda-developers.com/showthread.php?t=2261803
best of luck, quote or pm me with questions, it seems scary but its really easy.
[r.]GimP said:
When my phone bricked like this twice (both times from thermal protect shutdown)
I had to pull the battery, wait 30 seconds and reconnect it. I posted a guide awhile back with some pics.
Link Here:
http://forum.xda-developers.com/showthread.php?t=2261803
best of luck, quote or pm me with questions, it seems scary but its really easy.
Click to expand...
Click to collapse
Okay, so i'm the actual user with the TCP brick. I have a screwdriver set, but i don't havea torx bit that small, and honestly i don't really want to take it apart unless it is a MUST. Would letting the battery drain do the same?
[r.]GimP said:
When my phone bricked like this twice (both times from thermal protect shutdown)
I had to pull the battery, wait 30 seconds and reconnect it. I posted a guide awhile back with some pics.
Link Here:
http://forum.xda-developers.com/showthread.php?t=2261803
best of luck, quote or pm me with questions, it seems scary but its really easy.
Click to expand...
Click to collapse
I must of lucked out then, my phone was in this state after running benchmarks back to back. I kept plugging and unplugging from wall charger and pressing power button. After many times it finally showed charging animation and eventually booted.
XFATE56 said:
Okay, so i'm the actual user with the TCP brick. I have a screwdriver set, but i don't havea torx bit that small, and honestly i don't really want to take it apart unless it is a MUST. Would letting the battery drain do the same?
Click to expand...
Click to collapse
I've heard that it sometimes comes back to life if you leave it alone or get it reasonably cold.
When it happened to me I left it unplugged for 24hrs, and got nothing but the looping LG cycle. Left it plugged in looping for 24hrs and no go.
Left it off the majority of the day before I got tools, got off work, shopped, got home, still cycled, so I figured screw it at that point, and went for the battery pull. Powered up instantly after.
I'm not sure just how long it would take to drain, considering it would be doing nearly nothing in the off state. Then again I've heard of people somehow charging it like that for a few hours and having it work also. Good luck regardless though.
[r.]GimP said:
I've heard that it sometimes comes back to life if you leave it alone or get it reasonably cold.
When it happened to me I left it unplugged for 24hrs, and got nothing but the looping LG cycle. Left it plugged in looping for 24hrs and no go.
Left it off the majority of the day before I got tools, got off work, shopped, got home, still cycled, so I figured screw it at that point, and went for the battery pull. Powered up instantly after.
I'm not sure just how long it would take to drain, considering it would be doing nearly nothing in the off state. Then again I've heard of people somehow charging it like that for a few hours and having it work also. Good luck regardless though.
Click to expand...
Click to collapse
From that, it makes me want to put the damn thing in the freezer lol. But that risks moisture damage. Anyway, do you know what actually causes this to happen? i mean, it was supposed to just be a Build.prop tweak. After every other soft brick, i could let it sit, go into recovery, and just restore from a back-up. But letting go of that, Could i just plug it in, and leave it in download mode for a few day/week whatever until the battery dies? Failing that, how would i recharge my phone afterward?
UPDATE:Checked my screwdriver set, have t4,5,6. If all else fails, ill go for the pull.
XFATE56 said:
From that, it makes me want to put the damn thing in the freezer lol. But that risks moisture damage. Anyway, do you know what actually causes this to happen? i mean, it was supposed to just be a Build.prop tweak. After every other soft brick, i could let it sit, go into recovery, and just restore from a back-up. But letting go of that, Could i just plug it in, and leave it in download mode for a few day/week whatever until the battery dies? Failing that, how would i recharge my phone afterward?
Click to expand...
Click to collapse
Yeah no freezer, you can get it relatively cold just placing it in the stream of cold air from your house or car A/C for 3-5 minutes.
I do not know what causes it to happen, now to be clear, it's the brick where it will not power on at all unless usb is plugged in correct?
Also, I think it actually charges in download/fastboot mode. I may be mistaken though.
The phone should start charging itself afterward with little issue, if you successfully drained it anyway. (again I remember reading a few posts awhile back about people who accidentally ran there phones to 0 battery and ALSO got the weird loop syndrome.) I think it was MysteryEmotionz that mentioned that you could leave it for a few hours in fastboot/download and it would be ok to start charging again.
[r.]GimP said:
Yeah no freezer, you can get it relatively cold just placing it in the stream of cold air from your house or car A/C for 3-5 minutes.
I do not know what causes it to happen, now to be clear, it's the brick where it will not power on at all unless usb is plugged in correct?
Also, I think it actually charges in download/fastboot mode. I may be mistaken though.
The phone should start charging itself afterward with little issue, if you successfully drained it anyway. (again I remember reading a few posts awhile back about people who accidentally ran there phones to 0 battery and ALSO got the weird loop syndrome.) I think it was MysteryEmotionz that mentioned that you could leave it for a few hours in fastboot/download and it would be ok to start charging again.
Click to expand...
Click to collapse
Yes, thats correct. Powers on only via USB. Well, i'll try everything you mentioned, and use battery pull as a last resort. I'm 15 and my dad would be pissed if i took it apart and didn't know what i was doing lol. Now, saying that, please don't view me as clueless, i am relatively knowledgeable, but iv'e never seen anything like this before, and it' really the first time iv'e gotten a problem i can't fix. Also, it's my first android with a built-in battery, kind of a nuisance. Anyway, i'm going off topic. Thank the community for the help, and i'll you know what happens c:
XFATE56 said:
Yes, thats correct. Powers on only via USB. Well, i'll try everything you mentioned, and use battery pull as a last resort. I'm 15 and my dad would be pissed if i took it apart and didn't know what i was doing lol. Now, saying that, please don't view me as clueless, i am relatively knowledgeable, but iv'e never seen anything like this before, and it' really the first time iv'e gotten a problem i can't fix. Also, it's my first android with a built-in battery, kind of a nuisance. Anyway, i'm going off topic. Thank the community for the help, and i'll you know what happens c:
Click to expand...
Click to collapse
Just go slow, reaaaaly slow when pulling the back cover off, and be sure NOT to use your finger to pry the battery connector up, so it doesn't come off the board. Also, do find a TORX for the pesky bottom screws, so you don't end up stripping them. Best of luck, you'll be fine.
If you're really hesitant to try, just take it back to where you got it if you have insurance, considering you're wiped at this point..
[r.]GimP said:
Just go slow, reaaaaly slow when pulling the back cover off, and be sure NOT to use your finger to pry the battery connector up, so it doesn't come off the board. Also, do find a TORX for the pesky bottom screws, so you don't end up stripping them. Best of luck, you'll be fine.
If you're really hesitant to try, just take it back to where you got it if you have insurance, considering you're wiped at this point..
Click to expand...
Click to collapse
I have a Torx T-5 that seems to fit perfectly. I may yet pull the battery, i'm just afraid to crack the black glass. I'm usually okay at assembly/disassembly, but this device seems rather more fragile than what i'm used to.
XFATE56 said:
I have a Torx T-5 that seems to fit perfectly. I may yet pull the battery, i'm just afraid to crack the black glass. I'm usually okay at assembly/disassembly, but this device seems rather more fragile than what i'm used to.
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Yeah I was crazy paranoid the first time, just keep working around and shim something under the tabs you do get to pop open.
Second time I did it in like 2 minutes start to finish. I do remember the first time that you can hear the glass as you stress it, it is more flexible than you think but surface area is gonna be key when you start prying. WORST worse case, you break it, and get a cheap replacement on ebay or ignore it outright and get a body glove case for it.
I gave up on using it without a case, the glass is pretty but its way too slick, that phone can slide off of a 1 degree slope I swear.
[r.]GimP said:
Yeah I was crazy paranoid the first time, just keep working around and shim something under the tabs you do get to pop open.
Second time I did it in like 2 minutes start to finish. I do remember the first time that you can hear the glass as you stress it, it is more flexible than you think but surface area is gonna be key when you start prying. WORST worse case, you break it, and get a cheap replacement on ebay or ignore it outright and get a body glove case for it.
I gave up on using it without a case, the glass is pretty but its way too slick, that phone can slide off of a 1 degree slope I swear.
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Click to collapse
No kidding, i got the bodyglove case with the pink skin from AT&T store, Because my first lgog cracked from a 3-inch fall. I kid you not, it cracked the upper left corner, touch didn't work at all. Had to get a replacement. Anyway, i think i'll wait until later tonight. I always perform better when im tired; i'm a night person. Anyway, i got ya. Shim the tabs, be wary of the sound of the glass, and DO NOT use your finger for the battery connector. Thank you.
[r.]GimP said:
Just go slow, reaaaaly slow when pulling the back cover off, and be sure NOT to use your finger to pry the battery connector up, so it doesn't come off the board. Also, do find a TORX for the pesky bottom screws, so you don't end up stripping them. Best of luck, you'll be fine.
If you're really hesitant to try, just take it back to where you got it if you have insurance, considering you're wiped at this point..
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Got the cover off, but the camera sensor came up and won't go back down. Any advice?
XFATE56 said:
Got the cover off, but the camera sensor came up and won't go back down. Any advice?
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Came up how far? I'd have to look at the service manual to check, I believe the camera is connected by a ribbon cable so it might be just a little stubborn. in Picture#4 from my thread you can see the camera came up a little but I don't even remember worrying about it.
Can you post a pic if its really bad?
---------- Post added at 12:41 AM ---------- Previous post was at 12:36 AM ----------
XFATE56 said:
Got the cover off, but the camera sensor came up and won't go back down. Any advice?
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Also, is the phone working now?
[r.]GimP said:
Came up how far? I'd have to look at the service manual to check, I believe the camera is connected by a ribbon cable so it might be just a little stubborn. in Picture#4 from my thread you can see the camera came up a little but I don't even remember worrying about it.
Can you post a pic if its really bad?
---------- Post added at 12:41 AM ---------- Previous post was at 12:36 AM ----------
Also, is the phone working now?
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It's working Thank you so much for your assistance, just need to get it back together now. Sorry for my face, used laptop webcam.
XFATE56 said:
It's working Thank you so much for your assistance, just need to get it back together now. Sorry for my face, used laptop webcam.
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View attachment 2205349
Yeah yours definitely came up pretty far, thats unknown territory for me, sorry to say, best of luck though and I'll try and post a link to the service manual pdf if its of any use
https://app.box.com/s/aul9oyk1q1bx7ykjala0
manual
[r.]GimP said:
View attachment 2205349
Yeah yours definitely came up pretty far, thats unknown territory for me, sorry to say, best of luck though and I'll try and post a link to the service manual pdf if its of any use
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The only reason it came up so far is because it stuck to the case as it was lifted. But i got it down it was simple, unscrew all the little philips, lift up on the Plastic cover, jimmy the camera and boom. i'm gonna put it back together and let you know what happens.
XFATE56 said:
The only reason it came up so far is because it stuck to the case as it was lifted. But i got it down it was simple, unscrew all the little philips, lift up on the Plastic cover, jimmy the camera and boom. i'm gonna put it back together and let you know what happens.
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Click to collapse
Sounds good, glad its working again. The only thing that made it do this to me was thermal, and I was purposely overclocked to the wall doing benches at the time. When the option is available, in for example most of houstonn's ROM's / Kernels, I set the thermal throttle to max at 60 degrees in trickster mod, and in my experience, dvhexer's kernels behave really well in regards to automatic throttle based on thermal.
Editing a build prop setting itself should have made zero change until a reboot anyway. Were you crazy undervolted maybe? I'm just curious cause I'm always trying to avoid having to take the phone apart if I don't have to.
[r.]GimP said:
Sounds good, glad its working again. The only thing that made it do this to me was thermal, and I was purposely overclocked to the wall doing benches at the time. When the option is available, in for example most of houstonn's ROM's / Kernels, I set the thermal throttle to max at 60 degrees in trickster mod, and in my experience, dvhexer's kernels behave really well in regards to automatic throttle based on thermal.
Editing a build prop setting itself should have made zero change until a reboot anyway. Were you crazy undervolted maybe? I'm just curious cause I'm always trying to avoid having to take the phone apart if I don't have to.
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Click to collapse
Nope! Completely fresh install of beanstalk. Well not completely, i did install Gapps and do all the updates via wifi. But first thing i do on new ROM is check out the settings. but as soon as i checked that TCP option, it just bricked! Anyway, I appreciate your help, saved my ass. I think i'll stay away from beanstalk for now. Kernel maybe not supported? Or did i just get unlucky. in any case, thanks. 5star advice sir.
---------- Post added at 01:38 AM ---------- Previous post was at 01:28 AM ----------
adfurgerson said:
Let's see if we can get this going.
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I also wanna thank you for making this thread

Got my DNA back from SquareTrade repair

The wireless charging doesn't work and the mobile data will not turn on. The mobile data stays in the state of "Turning On". Web and texting will not work. Phone calls are fine. Do you think it may be something they did not reconnect when it was put back together? It was sent in to get the screen replaced.
superchaos said:
The wireless charging doesn't work and the mobile data will not turn on. The mobile data stays in the state of "Turning On". Web and texting will not work. Phone calls are fine. Do you think it may be something they did not reconnect when it was put back together? It was sent in to get the screen replaced.
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Click to collapse
Have you done any troubleshooting to rule out that it could be a software issue? Are you on a custom Rom? Have you tried a factory reset?
Please press the thanks button if I have helped you in anyway.
Yeah. I thought it was the radio firmware or software. It is stock s-on so I ran the 4.4.2 update. Still having the same problem. I have a feeling something was left disconnected. I think I am going to send it back to them.
Sent from my HTC6435LVW using XDA Free mobile app
superchaos said:
Yeah. I thought it was the radio firmware or software. It is stock s-on so I ran the 4.4.2 update. Still having the same problem. I have a feeling something was left disconnected. I think I am going to send it back to them.
Sent from my HTC6435LVW using XDA Free mobile app
Click to expand...
Click to collapse
Before you do that just try a factory reset to see if it helps. Considering your not rooted it's likely not software related but it's worth a try. If it doesn't fix anything I would send it back or open it up and see if anything isn't plugged in and check the connections.
Please press the thanks button if I have helped you in anyway.
Sounds like they didn't put it back together correctly
Jaggar345 said:
Before you do that just try a factory reset to see if it helps. Considering your not rooted it's likely not software related but it's worth a try. If it doesn't fix anything I would send it back or open it up and see if anything isn't plugged in and check the connections.
Please press the thanks button if I have helped you in anyway.
Click to expand...
Click to collapse
If you can, just take the back off of your DNA and look at the upper middle area of the phone. There will be two Antenna Cables (little itty bitty cables with rounded ends that snap to the board) With what is going on with your phone, it sounds like one of those was not put on back correctly. Here's a picture of that it's supposed to look like. (sorry for low res, just grabbed it off of google images) Where i put the blue arrows is where the two antenna cables are. i'll try to grab a better image in a second.
WestTexasCoder said:
If you can, just take the back off of your DNA and look at the upper middle area of the phone. There will be two Antenna Cables (little itty bitty cables with rounded ends that snap to the board) With what is going on with your phone, it sounds like one of those was not put on back correctly. Here's a picture of that it's supposed to look like. (sorry for low res, just grabbed it off of google images) Where i put the blue arrows is where the two antenna cables are. i'll try to grab a better image in a second.
Click to expand...
Click to collapse
I went ahead and tried a new SIM card. That got the mobile data working again. I had an extra in one of the phone boxes. The wireless charging still does not work. I took the back off. ****ty job by whoever the shop for Squaretrade used. A screw was out and loose. All of the wires seem connected The cover touches the contacts on the phone board but I didn't take off the black plastic cover.
SquareTrade isn't going to charge me another deductible so I'll just send it back to them to fix correctly.

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