Related
Hi!
Rooted with cmahendra's offline Lelus method (and to anyone who's done that, my hat is off to you).
**SHORT VERSION**
Sim goes into the L9. I get bars that show network availability, however I am not able to connect/make/receive phone calls.
**DETAILED VERSION**
Starts like this: I have my CM rooted Aria that works a-ok as far as the network. Phone message memory getting full all the time and incoming texts bounce back, with no way of knowing who sent them. Can't have that, so I buy a stock L9.
Sim works. I want to have Wi-Fi calling, which is the *only* reason I bought the L9. Wi-fi calling is not working: call up T-Mo and they say I need to give a 911 address and all will be well. Ok, done.
Sim works. But no Wi-Fi calling still. Call up T-Mo and they say "Ohhh! you need a "3G-B" (I don't think that stands for gigabyte) sim card" Ohhh and what's your phone model etc etc. I tell them "it's a no-brand phone I got overseas," they don't need to know the model: they didn't with the CM Aria. They're clicking settings on their screen other side of the phone while we're talking: I can feel it.
Sim *stops* working. Need a working phone, so let L9 aside and get a stock T-mo S2. Same issue, cell network not connecting.
Let me show THEM! Ha! I'll unlock it. Unlocked the S2.
Sim still doesn't work.
Put the Sim back in the rooted/unlocked Aria? Network works.
What settings do they have in their stock phones that disallow network connectivity, because in the CyanogenMod Aria I have the phone fully works, GPS, tether, etc etc. In their stock-from-T-Mobile phones, network = nada.
Thank you for reading.
imadiamond said:
Hi!
Rooted with cmahendra's offline Lelus method (and to anyone who's done that, my hat is off to you).
**SHORT VERSION**
Sim goes into the L9. I get bars that show network availability, however I am not able to connect/make/receive phone calls.
**DETAILED VERSION**
Starts like this: I have my CM rooted Aria that works a-ok as far as the network. Phone message memory getting full all the time and incoming texts bounce back, with no way of knowing who sent them. Can't have that, so I buy a stock L9.
Sim works. I want to have Wi-Fi calling, which is the *only* reason I bought the L9. Wi-fi calling is not working: call up T-Mo and they say I need to give a 911 address and all will be well. Ok, done.
Sim works. But no Wi-Fi calling still. Call up T-Mo and they say "Ohhh! you need a "3G-B" (I don't think that stands for gigabyte) sim card" Ohhh and what's your phone model etc etc. I tell them "it's a no-brand phone I got overseas," they don't need to know the model: they didn't with the CM Aria. They're clicking settings on their screen other side of the phone while we're talking: I can feel it.
Sim *stops* working. Need a working phone, so let L9 aside and get a stock T-mo S2. Same issue, cell network not connecting.
Let me show THEM! Ha! I'll unlock it. Unlocked the S2.
Sim still doesn't work.
Put the Sim back in the rooted/unlocked Aria? Network works.
What settings do they have in their stock phones that disallow network connectivity, because in the CyanogenMod Aria I have the phone fully works, GPS, tether, etc etc. In their stock-from-T-Mobile phones, network = nada.
Thank you for reading.
Sim goes into the L9. I get bars that show network availability, however I am not able to connect/make/recieve phone calls.
Click to expand...
Click to collapse
What the heck are you asking? I don't see any understandable questions in your message. I see you blowing off steam.
It does look like T-Mobile cooked your sim. You may need a new one.
Call them again and ask for "Customer Retention" through the automated system. Those people are more knowledgeable. A new sim should be free if they killed it.
Also, a data plan is not required for wifi-calling.
T-Mobile will give you a SIM regardless. They are always free.
I'm not sure as I am unrooted, but most carriers block network access via files in the EFS folder. This folder is VERY delicate. Anything improperly changed here can render a phone useless. If the SIM works in another device, it's not the SIM. Have you tried a different SIM in your phone?
Also, if you're blocked from network access, when you make a call, you should be prompted with, "We're sorry, but this device has been blocked from network access." If you do not get that prompt, then there is something wrong with the phone itself, be it software or hardware.
Looks like the L9 isn't registering in their system. Where did you buy the phone, blacklisted perhaps?
As for fried your sim, why does it still work in the Aria.
As for 3G-B, you probably need a newer sim, others call it a 4G sim... They should send you one free or pick one up free at a local tmo..
Thanks so far folks...
clockcycle said:
Looks like the L9 isn't registering in their system. Where did you buy the phone, blacklisted perhaps?
As for fried your sim, why does it still work in the Aria.
As for 3G-B, you probably need a newer sim, others call it a 4G sim... They should send you one free or pick one up free at a local tmo..
Click to expand...
Click to collapse
You hit the nail on the head exactly clockcycle, it's not registering. Something *in* the phone is not letting it connect, because my sim works successfully in any and every other unlocked phone I have, blackberrys, GMS world phones, the rooted Aria, but in the two "newer-released phones-- the L9 and the S2-- it doesn't work.
Phones are legit. Craigslist and brand new. Worked perfectly until calling T-Mobile for "support". The sim is fine and the goal is to keep it and not get a new one. It works.
My strong guess is that if I put a different rom that is *not* stock, the phone will work fine. It worked fine in the beginning, until I called them to address the wi-fi calling issue and they started poking around in my account, asking questions and clicking on things. I didn't want to address the wifi-calling issue too much because we could go off on a tangent.
You're right kevev, it didn't look like there was a 100% clear question. A lot of story though, to make sure there aren't 50 posts of did you do this and id you do that. A full story gives everyone the most info they need to understand the situation instead of "yo! my phone is not connecting!" which we see sometimes .
So the more clear question is:
"I am experiencing carrier settings *in* my L9 that are blocking me from connecting fully to the network on a perfectly fine sim card, how can I get around these settings and what/where are they."
I think tribalartgod understands what I'm getting at most completely. The inside-the-phone-settings. When the sim is in the phone I have bars, but when going to make a call the screen message is "emegency only". Can't try different sims in the L9 because of the need to cut the sim down. Also the L9 is not unlocked, just rooted. My guess is a de-bloatwared rom is the fix. Looking for answers from people more knowledgeable than me which is most likely all of you. Thanks again!
Craigslist, new, boxed, doesn't gurranty they aren't blacklisted.
BUT, the Aria uses a miniSim, the L9 uses a microSim. Did you cut your Sim yourself? It might be misaligned, cut wrong.
It's less than $2 to get it unlocked..
It sounds like its IMEI blocked dude. This can happen with various insurance or installment plan scams, even to brand new devices. There are options to still use the phone, but you are hosed on T-mobile. I have a blacklisted L9 because the previous owner quit paying his EIP, but it's unlocked so I used it on an AT&T MVNO connected to an AT&T MicroCell (I wanted WiFi calling too, but that won't happen with a blacklisted IMEI). Until you've gone to T-Mobile's chat support and ask the if the IMEI is clean, writing long posts in this thread is futile, and it is pretty clear everybody in this thread THINKS they know what they are talking about, but nobody has simply asked T-Mobile about the status of the IMEI, which takes two seconds.
Hey guys,
I am trying to send a S4 to friend of mine as a gift... but its Verizon, and there is no Verizon in Europe. I don't know what to do with it so it would be sim unlock and it will work with different networks because I don't know what operator she will be using. The S4 is already rooted and I am trying different rooms. I am out of ideas because even when I put AT&T card inside it seems like it cant connect to network...so it cant work with ours network how in heck will work with theirs. In the end off all of it like a mention my friends is she, but that kind of she that will break it without even knowing it.
If someone would help me out pick the best room for her that will maybe be pure s4 with out a lot of complicated stuff, that maybe would self-update for her and any network friendly?
Thanks
PS. all that crap that Verizon is saying that phone is unlock free its crap. when you out there phone cant either connect to network or have that notification that is not Verizon sim witch is ridicules
SaNNeK said:
Hey guys,
I am trying to send a S4 to friend of mine as a gift... but its Verizon, and there is no Verizon in Europe. I don't know what to do with it so it would be sim unlock and it will work with different networks because I don't know what operator she will be using. The S4 is already rooted and I am trying different rooms. I am out of ideas because even when I put AT&T card inside it seems like it cant connect to network...so it cant work with ours network how in heck will work with theirs. In the end off all of it like a mention my friends is she, but that kind of she that will break it without even knowing it.
If someone would help me out pick the best room for her that will maybe be pure s4 with out a lot of complicated stuff, that maybe would self-update for her and any network friendly?
Thanks
PS. all that crap that Verizon is saying that phone is unlock free its crap. when you out there phone cant either connect to network or have that notification that is not Verizon sim witch is ridicules
Click to expand...
Click to collapse
The Verizon S4 is unlocked for international roaming. I have a friend who took his Verizon S4 to Europe, bought a pre-paid sim in Europe, popped it in, changed the mode to global, and it worked fine. I use Hyperdrive and have read in that thread about others using the Verzion S4 with European and other international sims. They may have to change the APN, but it should work.
psu90 said:
The Verizon S4 is unlocked for international roaming. I have a friend who took his Verizon S4 to Europe, bought a pre-paid sim in Europe, popped it in, changed the mode to global, and it worked fine. I use Hyperdrive and have read in that thread about others using the Verzion S4 with European and other international sims. They may have to change the APN, but it should work
My friend already had S4 from Verizon and when she put her card inside nothing was working... not even text messages... and she had that notification bar still... so idk... cant tell cuz I dint had Verizon phone out there jet.. its my first contract with them and my last I think.. ATT phone are so much easier to deal with..
but for know I need to think of something... for her I know hyper driver but I was using other rom I think google edition with original android? not Samsung edition and it look nice and smooth and easy, something for her but I cant find any room like that with option for international... or I think the main problem is to have option to have APN option so manually I can add network.. for not even ATT cant connect to it...
Click to expand...
Click to collapse
short version
SaNNeK said:
Hey guys,
I am trying to send a S4 to friend of mine as a gift... but its Verizon, and there is no Verizon in Europe. I don't know what to do with it so it would be sim unlock and it will work with different networks because I don't know what operator she will be using. The S4 is already rooted and I am trying different rooms. I am out of ideas because even when I put AT&T card inside it seems like it cant connect to network...so it cant work with ours network how in heck will work with theirs. In the end off all of it like a mention my friends is she, but that kind of she that will break it without even knowing it.
If someone would help me out pick the best room for her that will maybe be pure s4 with out a lot of complicated stuff, that maybe would self-update for her and any network friendly?
Thanks
PS. all that crap that Verizon is saying that phone is unlock free its crap. when you out there phone cant either connect to network or have that notification that is not Verizon sim witch is ridicules
Click to expand...
Click to collapse
basically what I need to do to:
1. Make Verizon S4 working in Europe?
2. What rom will be the best for that (self updating, not complicated, could look like Samsung android but I would prefer Google edition for her cuz it might be just easier on long rom)?
3. Does it have to be multi-carrier rom or just the one with open APN option?
4. Any other information I have to consider, since its going to be a gift phone I will not have future ability to look at it at least for know so I need something that might have chance to run smooth for couple months.
Original S4 with nothing done to it, pure out of box. dint work that well, was not able to send messages and they count add new APN. In the end of the story the phone was stolen... so I know I have to make this one work here before I will send it there...
psu90 said:
The Verizon S4 is unlocked for international roaming. I have a friend who took his Verizon S4 to Europe, bought a pre-paid sim in Europe, popped it in, changed the mode to global, and it worked fine. I use Hyperdrive and have read in that thread about others using the Verzion S4 with European and other international sims. They may have to change the APN, but it should work.
Click to expand...
Click to collapse
I just put hyperdrive on s4 and I will try to see my friend with att car but option to add ne APN is blocked
SaNNeK said:
I just put hyperdrive on s4 and I will try to see my friend with att car but option to add ne APN is blocked
Click to expand...
Click to collapse
Install a non-Verizon SIM and enable GSM mode. You'll then be allowed to enter an APN.
k1mu said:
Install a non-Verizon SIM and enable GSM mode. You'll then be allowed to enter an APN.
Click to expand...
Click to collapse
well I am waiting for friend of mine cuz he has ATT micro sim, but when I send first S4 to her, she went to phone store and apparently they tried with her sim card and it dint work neither... I am not saying u are wrong, I will try like u said with ATT card first and that first S4 was pure stock , so maybe that's why... idk...
any other suggestions?
can I use any rom as long is APN accessible ?
SaNNeK said:
basically what I need to do to:
1. Make Verizon S4 working in Europe?
2. What rom will be the best for that (self updating, not complicated, could look like Samsung android but I would prefer Google edition for her cuz it might be just easier on long rom)?
3. Does it have to be multi-carrier rom or just the one with open APN option?
4. Any other information I have to consider, since its going to be a gift phone I will not have future ability to look at it at least for know so I need something that might have chance to run smooth for couple months.
Original S4 with nothing done to it, pure out of box. dint work that well, was not able to send messages and they count add new APN. In the end of the story the phone was stolen... so I know I have to make this one work here before I will send it there...
Click to expand...
Click to collapse
Can I install rom from different country on my Verizon s4?
SaNNeK said:
well I am waiting for friend of mine cuz he has ATT micro sim, but when I send first S4 to her, she went to phone store and apparently they tried with her sim card and it dint work neither... I am not saying u are wrong, I will try like u said with ATT card first and that first S4 was pure stock , so maybe that's why... idk...
any other suggestions?
can I use any rom as long is APN accessible ?
Click to expand...
Click to collapse
"I am not saying u are wrong". Actually, yes, you are. However, whomever tried this gave you bad info, I was tempted to ignore this (ignorance is bliss), but in case someone actually believes you...
My phone is stock, rooted. Verizon Galaxy S4, running ME7.
Here's what I just did (I tried this again just to prove you wrong...)
I inserted my GoSIM (ekit, Jersey Telecom) SIM, GoSIM has pretty good European coverage, good prices.
The phone comes up with a "Non-Verizon SIM" (this SIM card is from an unknown source") warning. Ignore that.
Menu/Settings/More Networks/Mobile Networks.
Tap on Network mode. Select "GSM/UMTS". When it asks you "System select" choose Automatic.
You've got to disable Global mode since that will prefer CDMA, which is still working for you in the US in a VZ coverage area. GSM/UMTS disables CDMA.
Now, click on "Access Point Names". The VZ LTE one shows but is now greyed out.
Click on the Menu soft key, Click on "Add new access point". That's now enabled. (If you try this with a VZ SIM installed, that menu will be greyed out, which is quite reasonable.)
Fill in the APN, hit save. Now you can select that APN.
Mobile data is now enabled. It reads "AT&T UK" as the network for me, which is reasonable since I'm using a UK SIM.
As several people have said, this phone is unlocked out-of-the-box. It doesn't matter what ROM you run, you can use whatever GSM SIM you like as long as the network bands that the GS4 supports match what your provider uses.
I don't know if there's something in the stock ROM that blocks US domestic carriers (t-mobile, at&t); that's possible, as VZ has done stuff like that in the past. That's not what you asked, however. At least in my case, a non-US SIM works without anything special to do.
k1mu said:
"I am not saying u are wrong". Actually, yes, you are. However, whomever tried this gave you bad info, I was tempted to ignore this (ignorance is bliss), but in case someone actually believes you...
My phone is stock, rooted. Verizon Galaxy S4, running ME7.
Here's what I just did (I tried this again just to prove you wrong...)
I inserted my GoSIM (ekit, Jersey Telecom) SIM, GoSIM has pretty good European coverage, good prices.
The phone comes up with a "Non-Verizon SIM" (this SIM card is from an unknown source") warning. Ignore that.
Menu/Settings/More Networks/Mobile Networks.
Tap on Network mode. Select "GSM/UMTS". When it asks you "System select" choose Automatic.
You've got to disable Global mode since that will prefer CDMA, which is still working for you in the US in a VZ coverage area. GSM/UMTS disables CDMA.
Now, click on "Access Point Names". The VZ LTE one shows but is now greyed out.
Click on the Menu soft key, Click on "Add new access point". That's now enabled. (If you try this with a VZ SIM installed, that menu will be greyed out, which is quite reasonable.)
Fill in the APN, hit save. Now you can select that APN.
Mobile data is now enabled. It reads "AT&T UK" as the network for me, which is reasonable since I'm using a UK SIM.
As several people have said, this phone is unlocked out-of-the-box. It doesn't matter what ROM you run, you can use whatever GSM SIM you like as long as the network bands that the GS4 supports match what your provider uses.
I don't know if there's something in the stock ROM that blocks US domestic carriers (t-mobile, at&t); that's possible, as VZ has done stuff like that in the past. That's not what you asked, however. At least in my case, a non-US SIM works without anything special to do.
Click to expand...
Click to collapse
How am I wrong? By saying "I am not saying u are wrong"? I dint tried it... I dint had that phone in Europe... and I dint plug in card... I said she put hers in and when to some kinds a store... they dint do it... not me... and even by saying that I was not trying to offend you... and that's why we have forums so we can learn and ask questions...
either way that notification "The phone comes up with a "Non-Verizon SIM" (this SIM card is from an unknown source") warning. Ignore that." can it be removed? that phone will not be use in US any time soon maybe in 6 moths.. so I am trying to make it look as normal as it can...
can I use any rom and will that method work? I am trying to get her something with 4.3, looks nice and its simpler that Samsung stock OS...
SaNNeK said:
either way that notification "The phone comes up with a "Non-Verizon SIM" (this SIM card is from an unknown source") warning. Ignore that." can it be removed? that phone will not be use in US any time soon maybe in 6 moths.. so I am trying to make it look as normal as it can...
Click to expand...
Click to collapse
That's something I can't answer, but it's very possible that custom ROMs won't display that noise. Unfortunately, that'll mean rooting it, installing SafeStrap, then experimenting.
SaNNeK said:
can I use any rom and will that method work? I am trying to get her something with 4.3, looks nice and its simpler that Samsung stock OS...
Click to expand...
Click to collapse
The phone is SIM unlocked, so any ROM will be able to work with whatever SIM you install. In other words, the hardware doesn't have any problem with it, so use whatever software you want. However, I don't know if there's any 4.3 ROMs yet that are SafeStrap compatible.
k1mu said:
"I am not saying u are wrong". Actually, yes, you are. However, whomever tried this gave you bad info, I was tempted to ignore this (ignorance is bliss), but in case someone actually believes you...
My phone is stock, rooted. Verizon Galaxy S4, running ME7.
Here's what I just did (I tried this again just to prove you wrong...)
I inserted my GoSIM (ekit, Jersey Telecom) SIM, GoSIM has pretty good European coverage, good prices.
The phone comes up with a "Non-Verizon SIM" (this SIM card is from an unknown source") warning. Ignore that.
Menu/Settings/More Networks/Mobile Networks.
Tap on Network mode. Select "GSM/UMTS". When it asks you "System select" choose Automatic.
You've got to disable Global mode since that will prefer CDMA, which is still working for you in the US in a VZ coverage area. GSM/UMTS disables CDMA.
Now, click on "Access Point Names". The VZ LTE one shows but is now greyed out.
Click on the Menu soft key, Click on "Add new access point". That's now enabled. (If you try this with a VZ SIM installed, that menu will be greyed out, which is quite reasonable.)
Fill in the APN, hit save. Now you can select that APN.
Mobile data is now enabled. It reads "AT&T UK" as the network for me, which is reasonable since I'm using a UK SIM.
As several people have said, this phone is unlocked out-of-the-box. It doesn't matter what ROM you run, you can use whatever GSM SIM you like as long as the network bands that the GS4 supports match what your provider uses.
I don't know if there's something in the stock ROM that blocks US domestic carriers (t-mobile, at&t); that's possible, as VZ has done stuff like that in the past. That's not what you asked, however. At least in my case, a non-US SIM works without anything special to do.
Click to expand...
Click to collapse
Wow... Pulling this old thread up to say thank you.
I had previously gotten my phone to work on EU carriers but for the life of me forgot how and have been struggling with this for a few days now.
Anyway, I did some searches in Google and kept running into walls and after a few days of [foolishly] not searching XDA I called Verizon and they told me I was **** out of luck.
Well, here I am, back on good ol' XDA and 10 minutes of searching I read your post which gets my memory clear and I remember to enable the GSM option. So simple.
Anyway, big thanks to you and big thanks to the community as always.
|mpulse said:
Wow... Pulling this old thread up to say thank you.
I had previously gotten my phone to work on EU carriers but for the life of me forgot how and have been struggling with this for a few days now.
Anyway, I did some searches in Google and kept running into walls and after a few days of [foolishly] not searching XDA I called Verizon and they told me I was **** out of luck.
Well, here I am, back on good ol' XDA and 10 minutes of searching I read your post which gets my memory clear and I remember to enable the GSM option. So simple.
Anyway, big thanks to you and big thanks to the community as always.
Click to expand...
Click to collapse
Thanks.
Oh, and don't be "that guy" (i.e. ME.)
I was complaining about how poor coverage I was getting. Apparently, switching to "Global" mode versus "CDMA/LTE"
Gee, I betcha it'll work a lot better with that mode enabled here in VZ-land.
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
did you flash the entire firmware package?
I only flashed official firmware from ATT to TMOBILE.. That was all. If there are further steps please let me know.
I stopped at the firmware install because I thought anything extra would have just been for customizing themes, etc..
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
mghtymse007 said:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
Click to expand...
Click to collapse
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
vacortina said:
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
animegamemaster said:
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
Click to expand...
Click to collapse
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
1.Insert a Non-T-Mobile SIM & turn the Gear S ON.
2.The Gear S will automatically prompt you to enter the unlock code.
3.Tap in the unlock code provided by T-Mobile and click OK.
Note: The device should display code accepted
Click to expand...
Click to collapse
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
You most likely will not be able to use a North American S outside the US. It has nothing to do with the software...the frequency bands are different and hardcoded. You may want to check and see what bands are used by the providers in VN for cellular ie: 2G, 3G, etc and compare those to what US/Sprint uses.
I have the same issues with the GPS. Even when I'm outside, in an open area I can't even get the weather app to update. Not sure how many people have this issue, but it doesn't seem to be a topic of discussion on XDA.
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
---------- Post added at 02:15 PM ---------- Previous post was at 02:12 PM ----------
animegamemaster said:
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
Click to expand...
Click to collapse
Have you tried rooting?
http://forum.xda-developers.com/showthread.php?t=2977581
Thanks to cipherswitch
This is from "CELLUNLOCKER" where I got my unlock code...before it was free...lol....... When I click on the t mobile for network....I get "registered to networkk" popup with my ATT GS. When I call a number I get the tmobile cust servc help line...... since I am not a tmobile cust.
I cannot remember which method I used....but I can go with att or tmobile sims with no issues. Right now I have H20 as my carrier, on the ATT network...but at least I know I can go to the Tmobile network or carriers anytime
How to enter unlock codes on all Samsung models
Different phones have different Unlock Code Input Instructions, Try the following Instructions in order:
Note: Non Accepted Simcard is any simcard not from the original provider
Method #1 Insert a Non accepted simcard in your phone and power on. Once finished loading your phone will ask you to enter a code, enter the Unlock Code
OR
Method #2 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #7465625*638*UNLOCKCODE# (8 digit unlock code)
OR
Method #3 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #0111*UNLOCKCODE# (8 digit unlock code)
OR
Method #4 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Unlock Code.
When this method is used for newer Samsung phones, it will say "unsuccessful" regardless of the phone being unlocked or not.
Phone Not Allowed MM#6 Tmobile- A clue to problem?
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
perdikoylis said:
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
Click to expand...
Click to collapse
Call tmo back and have them make sure you have the right data plan I had the same problem and mine was on a tablet data plan not mobile/watch plan
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
HagbardCelineII said:
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
Click to expand...
Click to collapse
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
perdikoylis said:
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
Click to expand...
Click to collapse
They escalated my situation as soon as I called them on Tuesday and told me 3 days. Nothing yet.
Have you used the Tmobile IMEI check? http://www.t-mobile.com/verifyIMEI.aspx
I just tried it and it doesn't recognize my IMEI....But if that was going to be a problem, shouldn't that have meant it would never work? I can't think of any reason it would work for a day before they shut it off.
I had same result "did not recognize" with there Imei checker, further, the support reps checked several times and said it is Ok, My gear s is an unlocked AT&T, it did work for the first 2 months (until I removed sim to test in my iPhone ( I was considering switching all my phones to Tmo) Maybe coincidence? + But with a friends sim (from his iPhone ) it worked immediately , it even populated the Apn etc settings, but i did not leave on more than 1-2 minutes to test.
When I put my sim back in, it does not register, it does even show phone number, says:
"Phone not allowed MM#6" and emergency calls only.
I had this same issue come up. The way I solved it was to close out the account for my phone number tied to the watch wearable plan. And then I created a new phone account for the wearable plan with a new number. And got a new sim card from T-Mobile at the time of creating the new wearable plan / number. It seems that the phone number that was previously tied to my galaxy gear s was not blacklisted, but the services were limited on it because I had taken the sim card out of the gear s watch and put it into a cell phone to test if there was service on it. So that flagged the wearable phone number account like I was trying to steal data/phone service from T-Mobile by using the only $15 / month plan on an actual phone. Like said above, the services are supposed to be restored once you put the sim back into the watch, but there is a bug with T-Mobile's service in doing so. So in the end, I closed out the "flagged" account, opened a new account and will never put the sim card into a phone again in the future.
same the issue
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
A good looking digital watch
zztoine said:
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
Click to expand...
Click to collapse
No, i follow this guide to try some features of the Gear S. But my phone become sluggish, and the GPS still not work.
http://forum.xda-developers.com/gea...ll-gear-manager-connect-t2934307/post60592795
So, right now, the Gear S is just a digital watch to me, ha ha.
The error is specifically a sim/network error unfortunately and more importantly this;
9 out of 10 times MM6 error means the phone has been reported lost/stolen and the IMEI has been network blocked.
Here are a few options that could be causing most of the issues I have read;
At&t is NOT open and a fan of allowing devices outside their network. Therefore its possible your device is literally reported as lost/and or locked to at&t and they dont want it on T-Mobile. And your best bet is to raise hell threating an investigation by the FCC.
At&t re-locked your device when att sim is put in.
To be clear, I have absolutely no idea what I'm doing, and no experience whatsoever with any of this.
Over 12 hours of research I managed to unlock the bootloader, root, and flash my TextNow Moto E with a stock US Cellular ROM. Everything worked fine.
What are the next steps to take, if any? Is it possible to even use a GSM network on this phone? I have an active T-Mobile sim card that the phone simply will not accept. I get a "no sim found" notification.
I attempted this with no success.
To start, su command would not work.
This worked for me on the XT1529, but it might work on the XT1526 as well since they're both LTE/CDMA devices:
root, open /system/build.prop, add the following line to the end: ro.telephony.default_network=10
save, make sure the permissions are still 0644, reboot.
When you check *#*#4636#*#* it should be in LTE/GSM/CDMA mode, and in Settings > Mobile Network it should say "Global".
xtermmin said:
This worked for me on the XT1529, but it might work on the XT1526 as well since they're both LTE/CDMA devices:
root, open /system/build.prop, add the following line to the end: ro.telephony.default_network=10
save, make sure the permissions are still 0644, reboot.
When you check *#*#4636#*#* it should be in LTE/GSM/CDMA mode, and in Settings > Mobile Network it should say "Global".
Click to expand...
Click to collapse
This didn't work. I ended up experimenting more and softbricked my phone, got stuck in a boot loop. Through curiosity I ended up flashing the phone with a stock xt1527 rom. SIM now recognized as a non supported sim, so that's nice. Still doesn't work.
I cannot post links to screens as a new user, but if you happen to want to see them, message me and I'll link them from my dropbox.
I ended up ordering an unlocked xt1527 last night. However, I would still like to figure this out. Would I perhaps have to flash the modem?
akaholik said:
This didn't work. I ended up experimenting more and softbricked my phone, got stuck in a boot loop. Through curiosity I ended up flashing the phone with a stock xt1527 rom. SIM now recognized as a non supported sim, so that's nice. Still doesn't work.
I cannot post links to screens as a new user, but if you happen to want to see them, message me and I'll link them from my dropbox.
I ended up ordering an unlocked xt1527 last night. However, I would still like to figure this out. Would I perhaps have to flash the modem?
Click to expand...
Click to collapse
You could try the procedure posted in this thread if you haven't already, assuming your still on the xt1527 rom:
http://forum.xda-developers.com/moto-e-2015/general/how-to-verizon-moto-e-2015-gsm-network-t3098953
hydroman202 said:
You could try the procedure posted in this thread if you haven't already, assuming your still on the xt1527 rom:
http://forum.xda-developers.com/moto-e-2015/general/how-to-verizon-moto-e-2015-gsm-network-t3098953
Click to expand...
Click to collapse
Just tested this - not working. This is a really maddening scenario
I contacted sprint and gave them the IMEI - they tell me that this phone can indeed be unlocked (xt1526), but I would have to do it through TextNow. I've searched for ways to bring up the SIM unlock prompt, but it simply doesn't show up with any of the methods found. :s
akaholik said:
I contacted sprint and gave them the IMEI - they tell me that this phone can indeed be unlocked (xt1526), but I would have to do it through TextNow. I've searched for ways to bring up the SIM unlock prompt, but it simply doesn't show up with any of the methods found. :s
Click to expand...
Click to collapse
I am also having problems finding this menu. I wish there was an easy way to access it, but unfortunately, sprint has made it rather difficult.
hydroman202 said:
I am also having problems finding this menu. I wish there was an easy way to access it, but unfortunately, sprint has made it rather difficult.
Click to expand...
Click to collapse
I still have my sprint model as well, and have the MSL code. But I have also never found a way to enter it for unlock. I've tried using active ATT and VZW SIMs, and also tried flashing the USC modem on it - still works on sprint / ringplus, but also still won't acknowledge ATT or VZW SIMs.
Sent from my XT1526 using Tapatalk
dandrumheller said:
I still have my sprint model as well, and have the MSL code. But I have also never found a way to enter it for unlock. I've tried using active ATT and VZW SIMs, and also tried flashing the USC modem on it - still works on sprint / ringplus, but also still won't acknowledge ATT or VZW SIMs.
Sent from my XT1526 using Tapatalk
Click to expand...
Click to collapse
I don't know for sure, but i did read in another place on here somewhere about an "embedded card" that sprint put in another phone. I wonder if that is the case with this one? If not, all i can really think of is that there is something in place that motorola made specifically for the sprint model. We know its not modem related, so it must be somewhere else, in the NAM, or something like that. One thing i did accomplish was to get another bar, (it had no signal and looked like an outline, but it was there), show up by editing the build prop with a specific line and then rebooting. Odd thing is, its the same thing that showed up when i attemped to flash another stock firmware. The firmware i flashed was for the xt1526, retail us. Which leads me to think it might be a band issue, as someone else mentioned in another thread on here somewhere. I mean, it would make sense with the no signal and everything. Sorry for the long post, just thinking out loud i guess.
hydroman202 said:
I don't know for sure, but i did read in another place on here somewhere about an "embedded card" that sprint put in another phone. I wonder if that is the case with this one? If not, all i can really think of is that there is something in place that motorola made specifically for the sprint model. We know its not modem related, so it must be somewhere else, in the NAM, or something like that. One thing i did accomplish was to get another bar, (it had no signal and looked like an outline, but it was there), show up by editing the build prop with a specific line and then rebooting. Odd thing is, its the same thing that showed up when i attemped to flash another stock firmware. The firmware i flashed was for the xt1526, retail us. Which leads me to think it might be a band issue, as someone else mentioned in another thread on here somewhere. I mean, it would make sense with the no signal and everything. Sorry for the long post, just thinking out loud i guess.
Click to expand...
Click to collapse
Yes, I'm hoping there is a fix somehow. I'm ok to use the phone on WiFi, but it is otherwise useless to me. I'd like to have a backup phone in case my first Moto E dies, they are really rugged. I have experimented all day without success. Experimenting with build.prop does nothing. I export the build.prop text and post it just for reference, if anyone cares to play with it.
hydroman202 said:
I don't know for sure, but i did read in another place on here somewhere about an "embedded card" that sprint put in another phone. I wonder if that is the case with this one? If not, all i can really think of is that there is something in place that motorola made specifically for the sprint model. We know its not modem related, so it must be somewhere else, in the NAM, or something like that. One thing i did accomplish was to get another bar, (it had no signal and looked like an outline, but it was there), show up by editing the build prop with a specific line and then rebooting. Odd thing is, its the same thing that showed up when i attemped to flash another stock firmware. The firmware i flashed was for the xt1526, retail us. Which leads me to think it might be a band issue, as someone else mentioned in another thread on here somewhere. I mean, it would make sense with the no signal and everything. Sorry for the long post, just thinking out loud i guess.
Click to expand...
Click to collapse
its not an embedded card in the textnow wireless version as ive taken the sim card out of mine. The S3 was an imbedded card, but not this device. Im also searching for a method to sim unlock this little bugger. Ill let you know what i find out
youdoofus said:
its not an embedded card in the textnow wireless version as ive taken the sim card out of mine. The S3 was an imbedded card, but not this device. Im also searching for a method to sim unlock this little bugger. Ill let you know what i find out
Click to expand...
Click to collapse
I talked to Sprint - they told me TextNow has to SIM unlock the device. I talked to TextNow - They told me the device IS SIM unlocked. So, there's that if anybody is wondering. I've almost abandoned this experiment, but it's still in the back of my mind. In other news - the new Moto E 2015 I received has a yellowed display. 2/3 brand new Motorola devices I received had display issues. Excellent phones, poor quality control it seems.
akaholik said:
I talked to Sprint - they told me TextNow has to SIM unlock the device. I talked to TextNow - They told me the device IS SIM unlocked. So, there's that if anybody is wondering. I've almost abandoned this experiment, but it's still in the back of my mind. In other news - the new Moto E 2015 I received has a yellowed display. 2/3 brand new Motorola devices I received had display issues. Excellent phones, poor quality control it seems.
Click to expand...
Click to collapse
i got my E2015 from textnow for $10 as a refurb and its solid as a rock so far. I stumbled upon this thread and it looks promising, but im at work and we use citrix clients and not actual computers so i cant run it here, but ill give it a whirl when i get home. I do also believe that its GSM unlocked
Trying to make my XT1526 (Boost stock ROM) work with GSM, and got stuck on something weird. Inserted a SIM card from China Mobile, changed the network mode to "Global" and turned on roaming, after a while it got successfully registered on T-Mobile network, both voice and data. Yet, when I inserted a T-Mobile SIM card, the phone gave an "Invalid SIM card" error, and simply refused to connect. Thought it might be an issue with APN setting, but I couldn't manually add the T-Mo APN to the phone (in fact it wouldn't take any APN).
I think the phone's hardware is capable of LTE/CDMA/GSM. It's a just matter of figuring out the right configuration.
ck9068 said:
Trying to make my XT1526 (Boost stock ROM) work with GSM, and got stuck on something weird. Inserted a SIM card from China Mobile, changed the network mode to "Global" and turned on roaming, after a while it got successfully registered on T-Mobile network, both voice and data. Yet, when I inserted a T-Mobile SIM card, the phone gave an "Invalid SIM card" error, and simply refused to connect. Thought it might be an issue with APN setting, but I couldn't manually add the T-Mo APN to the phone (in fact it wouldn't take any APN).
I think the phone's hardware is capable of LTE/CDMA/GSM. It's a just matter of figuring out the right configuration.
Click to expand...
Click to collapse
thats a DSU issue. Domestic sim unlock can be tricky
youdoofus said:
thats a DSU issue. Domestic sim unlock can be tricky
Click to expand...
Click to collapse
Why so tricky? Why? I am truly of no help, I just started the thread. Learning as I go...funny thing. Upon flashing again with the xt1527, and flashing the modem with a different modem software, the phone still shows to be a sprint modem software.
I wonder if the "fastboot oem config carrier" option would do any good?
DSU is tricky because it involved modifying the NV values thats buried in the radio software and it has a similar access issue to SU. I have (among many others) a Sprint S5 (G900P) and achieving DSU on it was the work of some SERIOUS developers. The config carrier might be of some help, but i havent delved into it yet, and im not sure if id fully understand what it means anyways. Additionally, Moto devices are tricky period. I had 2 Razrs (one xt 912 and one xt910), one of them was GSM unlockable and the other wasnt. Motorola mobile phone division has also changed hands recently, so its direction has also changed. Basically, whats needed here is either a ton of forum scouring or a developer to actually pay attention to this device, or a bit of both
New to this, but I'll try to explain the best I can.
I've talked to tech support from my old carrier, my new carrier, and Samsung for about 15 hours total. I'm getting absolutely no where.
I purchased a Samsung Galaxy A20 from Spectrum mobile 3 months ago. I ended my service with them and switched to Red Pocket mobile when they had their black friday / cyber monday sim kit deal.
When I activated and ported my number over to Red Pocket I thought there was an issue with the number port.
But going back and forth with customer service they couldn't figure out what was wrong, as my account was activated and they confirmed that they now owned my phone number.
Eventually I realized my device was still locked with Spectrum. They provided me with an unlock code which did not work. They suggested using the unfreeze code which worked, my device said accepted/unlocked.
Phone works, can make calls and send text messages. However,I cannot access data.
My network operator still says Spectrum, and my Access Point name says charter (Spectrum's APN).
I cannot select the Add button, or the Reset to Default button in Access Point Names.
I took this to mean that my device was still locked since the unlock code did not work.
I thought the unfreeze code was specifically for if you attempt too many unlock codes and it locks you out of making more attempts.
That was my understanding, that the purpose of the unfreeze code is to enable you to make more attempts with the unlock code.
Again, I'm not really sure.
But regardless, Spectrum insists that despite it saying that my device is still locked according to their information, that the only way for it to say unlocked on their end is if i actually connect to my new provider, but that they have done everything on their end and that my device is unlocked and I should be able to connect to my new provider.
FUNNY right... in their records it says my device is still locked, but that that's not really accurate, and that it should be unlocked.
However, I have Red Pocket's SIM in my phone. And I can place and receive calls/texts. Spectrum and Red Pocket both use CDMA, so that makes sense to me. But since I am routing through Spectrum still, and I am unable to Add Red Pocket's Access Point Name in my phone, I cannot connect to Data / LTE.
From what I've explained here, do you all feel like my device is truly unlocked?
What is the best way for me to bypass this? How do I get my phone to switch from Spectrum's Access Point Name to Red Pocket's Access Point Name so that I can access Data/LTE ??
Thank you for taking the time to read my plight, and I appreciate any assistance anyone can give me with this.
I am not sure if attempting to root my phone or messing around with those kinds of settings will fix anything. I am not familiar with how to do that, but I will try anything at this point.
I have the A20 under MetroPCS still locked to their network. I can add APN's to it. So not sure why you are having this problem.
Medfordite said:
I have the A20 under MetroPCS still locked to their network. I can add APN's to it. So not sure why you are having this problem.
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My thoughts exactly. Very strange why I am not able to add APNs.
I talked to a Samsung representative who suggested that it is probably either a software issue or the firmware installed by Spectrum.
When I told the Samsung representative that they assured me that my phone is unlocked (although I don't believe they even know what they're talking about since it is listed as locked in their system), he even went as far as to say that my device may be SIM unlocked, but they may have installed some sort of firmware on their phone that locks the Access Point Name to their server forcing the user to stay with them. Thus the phone will be able to take a new SIM, but it won't do the user any good since the firmware installed on the phone will not allow the user to connect to any other provider's Access Point.
I asked the Samsung representative if it was even legal for them to do that? He said it wouldn't surprise him as corporate giants such as Charter try to monopolize markets. He then went on to tell me that Charter took over as the internet provider in his area about a year ago and no longer has any other internet service providers in his area to choose from.
But again, I don't know if this is actually the case. But does anyone have any thoughts about what is going on or any suggestions as to what other things I can try to do to get connected to my new provider?
A quick update in case anyone in the future is wondering about my issue.
So after talking with another Spectrum customer service representative I have discovered that although my device was SIM unlocked over 2 weeks ago, my device is still carrier locked. They put an initial request for a carrier unlock over 2 weeks ago. Then after calling technical support a few days after that they had put in another request for the carrier unlock. A couple of days ago the representative I talked to went through all of the previous activity logs with my phone and discovered that the carrier unlock kept getting stuck on the end process of unlocking. He opened up another case for me (this will be the fifth ticket created for my account), but I expressed my concerns and doubts with him that it will accomplish anything.
I explained to him that if the issue can not be resolved on their end that I am pretty much out of luck. Since I have discovered on several forums that the Samsung A20 US version cannot be rooted, so there is no way to unlock the bootloader and install Samsung factory firmware to bypass the carrier locked APN on my own. I explained to him that if there was a way for me to do it I wouldn't even be calling, and I would have fixed the issue myself. However, since I am pretty much out of ideas to get my phone to work with my new carrier on my own and Spectrum can't seem to figure out how to carrier unlock my device even though they are LEGALLY REQUIRED to do so, that I am pretty much just about to give up and sell this device as a carrier locked phone on Swappa. He said yeah that's probably what I would do too at this point..
I said LOL, yeah but the problem there is I spent over $200 on this phone that I was only able to use for 2 months, and if I go that route I will likely only be able to get $50 for it.
He said yeah I can understand that that's frustrating, but I really don't see any other options you really have.
They also refuse to provide me with any sort of compensation even though clearly the mistake is on their end.
Bottom line.
NEVER BUY A PHONE FROM CHARTER / SPECTRUM.
Considering their business practices I would never buy phone service / internet service / any service they offer in the future, and would highly advise everyone else from ever purchasing anything from them in the future.