Screen not turning off while on call - Sony Xperia Z Ultra

Hi;
I'm using my Z Ultra for just a few days.
I have upgraded to. 510 firmware.
I realized that my screen does not turn off while I'm on call.
Anyone facing the same issue? Is it a firmware problem or do I have a hardware problem with proximity sensor?
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Definitely a software problem. I've had proximity problems on my Note countless times, and a reboot has fixed it almost every time. Reboot and see if that fixes it.
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Thank for the reply. But reboot did not fix I have repaired with Sony application on my computer. Seems fixed now.
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serotizm said:
Thank for the reply. But reboot did not fix I have repaired with Sony application on my computer. Seems fixed now.
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Reset you phone with Sony Update Service

Related

[Q] Xperia Z Ultra Call Voice Problems

Hi I was wondering if anybody has a problem with the xperia z ultra c6802 with the incoming call voice sound.. because i have a slow sound coming in but the other end is normal. any idea please help..?
When your on the call hit menu and disable slow voice. I had that issue for two weeks till I saw that
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lilshorty said:
When your on the call hit menu and disable slow voice. I had that issue for two weeks till I saw that
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+1
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Thank
lilshorty said:
When your on the call hit menu and disable slow voice. I had that issue for two weeks till I saw that
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Thank you very much I had this problem for tow weeks too
Np
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[Q] any solution to this

whenever i answer a call (put the phone to my ear) on my sony z ultra 6802 the mobile data switches off and I have to manually turn it back on. Its very annoying, anyone else having this issue and how to solve it?
salmanaman said:
whenever i answer a call (put the phone to my ear) on my sony z ultra 6802 the mobile data switches off and I have to manually turn it back on. Its very annoying, anyone else having this issue and how to solve it?
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Mobile data disconnects on call on all phones as it switches to 2g. It should reenable automatically though?
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It doesn't
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salmanaman said:
It doesn't
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What rom are you on? Rooted?
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sorry forthe late reply its stock rom 510 rooted

ZU phone hung up when busy not working

Hi guys.
I'm on build 532.
When I call.somebody and the line is busy, I pressed hung up button (red) but nothing happens / not working. I have to wait until it automatically stop for about 30 to 45secs.
Do you guys experience this and if there's a fix?
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I experienced this once, but that was on 510, so i don't really know what's going on.
Yeps have that problem too. Its pretty annoying... any one have a fix?
Thanks
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I can confirm this on 532
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Is there somebody who found a solution? do you think restoring will fix this? if restoring will fix this issue, I will do it...
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Hi guys,
I tried to reformat / restore my z ultra, unfortunately the issue still remains. I cannot stop busy tone by pressing red button even when somebody rejects my call and keeps on a bust tone.
Also I encounter this odd issue today before I restore... Suddenly, I cannot turn on the screen, I pressed power bottom but nothing happens, but I can receive sms, call, email, messages, but the screen stays in black. I had to force shutdown the phone power + vol up and start the phone.
Anybody encounters this?
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I have the same problem on my .532 build...
Hope Sony will release fix to this issue soon.
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Fix in the latest udate
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Cool thanks.
The issue I mention has been fixed with latest firmware 2.257.
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Phone

When I receive a phone call and when I slide to answer it goes right to speaker phone. Does this happen to anyone else? It doesn't happen all the time. Or is this a feature?
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Yes
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Sure does, every time the magnetic usb adapter is connected. Also from time to time when disconnected, I thought the magnetic charger was culprit, however I'm starting to think 4.3 is responsible as it seem to only occur during magnetic charges with 4.2.
This is also on my Xperia since Android 4.3
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Gschisi said:
This is also on my Xperia since Android 4.3
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Nope, never had an issue like that

Display issue's, please help!

My beloved Xperia Z2's screen has some serious problems. Funny lines appear on the display, making the screen unclear and hard to read (see pictures attached).
The weird thing is that when the screen has been off for 30 seconds or more the display is fine again, for about a second, then back to fuzziness...
I have done a factory reset with no love, of anyone has any ideas or suggestions on how to fix, I would be forever thankful
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So I noticed the screenshot doesn't show the bug, here are so.each pick taken with my tablet showing the display error
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It must be hardware issue, go call Sony center for help.
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maple_mak said:
It must be hardware issue, go call Sony center for help.
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But the thing is, the limes refresh... Wouldn't that make it software
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If it doesnt show up when you screenshot, then its hardware
If this problem was firmware/software your systemUI or surfaceflinger would crash, if not it would show in the screenshots
And also it wouldnt show in the fota kernel or kernel boot process

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