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So something very weird has happened..
I had my phone plugged in charging as I was going to sleep, everything was working fine. I wake up 4 hours later, and go to check my phone but nothing happens, and I notice that I have no charging light, nothing. I unplug the charger and plug it into my computer...nothing, I try a different cord...nothing. I tried holding the power button, but still nothing. I'm really confused as to what could have happened, because like I said it was just sitting there charging, I don't keep any open water anything near it either, so that couldn't have happened.
My phone is rooted, and is s-off, I was running MeanRom 4.3 when this happen, and it had been on that for 4 days without any issues.
Any Ideas what could have happened, or what I can?
so quick update, phone started rebooting like crazy all of a sudden. I heard it vibrate on my night stand, and noticed it was on the HTC boot screen, then it went black, and did it again. So I held power+volume down and got to the bootloader, but again it just randomly rebooted while it was in bootloader, as it was restarting it made it to the start up animation, however just went black again for about 3-4 mintues, then started rebooting again....I am very confused...
Well I had the same problem, but my phone Never got reboots or anything just dead.. Ended up with service on guarantee and they had to change the moderboard of my phone
Sent from my GT-I9100 using Tapatalk 2
man I hope that not the issue, but its rebooting like crazy now, and I actually rebooted enough to fully boot at one point, and the weird thing is, the Back buttong, home button and recent apps button were flashing, just like they do when you hold the power button in...
cvinton07 said:
man I hope that not the issue, but its rebooting like crazy now, and I actually rebooted enough to fully boot at one point, and the weird thing is, the Back buttong, home button and recent apps button were flashing, just like they do when you hold the power button in...
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I had the same problem with my first 2 EVOS, the just went dead but in my case they never came back up, Sprint replaced both under the 2 weeks warranty period... Bad batch maybe?
elculito said:
I had the same problem with my first 2 EVOS, the just went dead but in my case they never came back up, Sprint replaced both under the 2 weeks warranty period... Bad batch maybe?
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Well looks like a trip to Best buy at lunch today (I have the Bestbuy insurance because there is no fee for insurance claims...)
I'm just worried that while I'm there that it will try to start bootlooping, and they will see the text on the "Quietly Brilliant" screen, or it will go far enough to show MeanRom's boot animation, and they will stop the thing on the spot. After posting this morning it has had 2-3 sessions of wild boot loops, where it is continuous every couple of seconds rebooting. In the 3 minutes I've been typing this, it has gone through probably 10 cycles, each time making to the end of the Quietly Brilliant HTC screen where it shows the "This build is for HTC Development only..." yikes...
Best buy doesn't care if its rooted man. I brought in 2 rooted EVO's and exchanged them on the spot. Most of them don't even know what root is. If they did they don't know about the HTC dev screen.
I woke up this morning, phone worked fine. Used it throughout the day, and then come about an hour ago, the screen will not turn on, nor respond to being plugged into the charger, whether USB through the PC or wall charger.
I know my battery was rather high, so it isn't dead. I had a friend call me and she informed me that my phone rang normally, then went to voicemail, but my phone didn't ring, nor vibrate, nor even light up. I can't tell if it's stuck locked or if the battery got knocked loose somehow or something else internal.
I haven't dropped it, there's no water damage, nothing of note that I'd think would cause this.
Is there any further troubleshooting one could suggest I do before I crack and get it replaced through ATT?
WTFsandwich said:
I woke up this morning, phone worked fine. Used it throughout the day, and then come about an hour ago, the screen will not turn on, nor respond to being plugged into the charger, whether USB through the PC or wall charger.
I know my battery was rather high, so it isn't dead. I had a friend call me and she informed me that my phone rang normally, then went to voicemail, but my phone didn't ring, nor vibrate, nor even light up. I can't tell if it's stuck locked or if the battery got knocked loose somehow or something else internal.
I haven't dropped it, there's no water damage, nothing of note that I'd think would cause this.
Is there any further troubleshooting one could suggest I do before I crack and get it replaced through ATT?
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Sounds like BSoD (black screen of death). Try holding power button down for 15 seconds, release, and repeat.
Sent from my Optimus G using Tapatalk 2
dandrumheller said:
Sounds like BSoD (black screen of death). Try holding power button down for 15 seconds, release, and repeat.
Sent from my Optimus G using Tapatalk 2
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That just happened to me this morning. I was at 90% the screen shut off and no response since. I tried the power button for 15 seconds then again nothing. So I proceeded to take the back cover off and do a battery pull still nothing. Any help would be great this is my only device and warranty department is not an option.
I had a similar issue after using a wonky charger. It bricked the phone. But sending it in to LG was no problem, and after a week without it, I get it back tomorrow.
All:
Tonight my 4GLTE was plugged into it's charging cord and was at about 95% battery. I received a phone call, picked up the phone and pushed "answer". When I did the phone turned off and it won't turn back on. I've tried the "on & down volume" many times and nothing will happen. When I plug the power cord in the charging light isn't coming on.
I have had no problems with the phone. I'm on the Tranquility ROM and everything has been perfect. When I went through the S-off process back in Dec. the phone "bricked", it acted exactly like the phone is now, will not turn on, no lights come on, nothing. The great people at Dirty Racun walked me step by step through their procedure to unbrick the phone and it started up and has been perfect from Dec. til tonight.
I'm baffled and wish like hell this phone had a battery I could pull. Any suggestions will be appreciated.
thanks,
DC
I take it the capacitive lights don't light up when you hold the power button down for several seconds?
Leave it plugged in overnight and try to power it on in the morning.
Sent from my EVO using xda premium
DCoop said:
All:
Tonight my 4GLTE was plugged into it's charging cord and was at about 95% battery. I received a phone call, picked up the phone and pushed "answer". When I did the phone turned off and it won't turn back on. I've tried the "on & down volume" many times and nothing will happen. When I plug the power cord in the charging light isn't coming on.
I have had no problems with the phone. I'm on the Tranquility ROM and everything has been perfect. When I went through the S-off process back in Dec. the phone "bricked", it acted exactly like the phone is now, will not turn on, no lights come on, nothing. The great people at Dirty Racun walked me step by step through their procedure to unbrick the phone and it started up and has been perfect from Dec. til tonight.
I'm baffled and wish like hell this phone had a battery I could pull. Any suggestions will be appreciated.
thanks,
DC
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I know is very frustating cause It's happened to me as well.
I did some searching and found some tips. Nothing solid.
Leave the phone charging even though the led doesn't turn one. Sometimes for me it will revive after a while being plugged.
Other is to hold the power button for a very long time. 1-2 minutes and hope it reboots.
chemjb said:
I know is very frustating cause It's happened to me as well.
I did some searching and found some tips. Nothing solid.
Leave the phone charging even though the led doesn't turn one. Sometimes for me it will revive after a while being plugged.
Other is to hold the power button for a very long time. 1-2 minutes and hope it reboots.
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Curious, but were you S-off, and if so, did you use Dirty Racun?
Also, did you have any luck resurrecting your phone?
Sent from my EVO using xda premium
I also had my evo lte just die. I'm in the process of mailing it out to HTC. I was completely stock no root. It just never powered back on after it charged over night
Sent from my SPH-L900 using xda app-developers app
FinZ28 said:
I take it the capacitive lights don't light up when you hold the power button down for several seconds?
Leave it plugged in overnight and try to power it on in the morning.
Sent from my EVO using xda premium
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Nothing lights up, that's why I described it as being dead. I'm not a novice with these phones as far as rooting and installing ROMs etc. One item I left out last night is that in the last few weeks I've had to "move" the micro usb connector around to get the charge light to come on. It would always light up and charge but had probably gotten worse, not better. Also I have my Evo4G (which I just activated so I have a phone) and with this charge cord I also have to move it around to get it to activate the charging light. I'm going to buy a fresh micro usb cord this morning in the hope that the new cord will make a difference.
I'm really not optimistic that a new cord will change anything. I declined to buy the insurance for the phone when I got it in Dec. I;ve had bad experiences with Sprint and their cost to repair the Evo4G even with the insurance. I think I'm going to install Unix on my netbook again and try the procedure that Dirty Racun walked me through when the phone "bricked" last Dec. They brought it back to life for me although this time I'm afraid it has something to do with the usb port causing the phone to shut off and die. As I said last night, the phone was charged to 95% when the call came in and I picked the phone up and it suddenly went black.
I love this phone and having to go back to the Evo4G is a real step backwards, plus I've got lots of data on the internal SD card of the LTE that I need. I'm in pulling my hair out mode now....thanks for the suggestions, if anyone thinks of anything else please let me know.
DC
Went through this a few days ago. Battery was at 40% and i was playing CSR Racing from the market. Anyways, my phone got super hot so i ended the game and went back to my home screen....few seconds later screen went off and phone was unresponsive. Nothing i did could make it turn on again tried for a few hours. My sister has a evo lte as well so i took apart our phones and switched her battery in place of mine and voila it booted up. Didn't expect the battery to just go out like that.
Sent from my EVO using xda premium
s0calstate0fmind said:
Went through this a few days ago. Battery was at 40% and i was playing CSR Racing from the market. Anyways, my phone got super hot so i ended the game and went back to my home screen....few seconds later screen went off and phone was unresponsive. Nothing i did could make it turn on again tried for a few hours. My sister has a evo lte as well so i took apart our phones and switched her battery in place of mine and voila it booted up. Didn't expect the battery to just go out like that.
Sent from my EVO using xda premium
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That's interesting, my battery has been excellent. I do remember a few weeks ago it getting really hot while charging but it's been fine ever since. I've got the phone apart now. I needed to replace the glass screen and bought, what I thought, were replacement parts for the lcd-glass screen. I've just found out from a video that the lcd and glass screen come together as one part. I don't know if I can take the broken one off and install the new glass screen or if I have to buy the lcd and glass. I'm ticked off because the ebay seller claimed this is all I needed to replace a cracked screen OR an unresponsive LCD touchscreen. I'm glad I didn't pay much for the glass.
Thanks for the info about replacing the battery.
DC
Update: I talked with a Sprint rep at a corporate store yesterday and he told me to bring the LTE in and he was certain HTC would fix/replace it under the 12 month warranty as long as there was no physical damage "not turning on could be blamed for". I told him damage didn't cause it to suddenly go black while plugged in at 95% charge when a call came in.
I'll have to replace my screen before taking it in although the truth is my screen had a crack in it for 2 months before this happened and had nothing to do with the phone bricking itself suddenly.
Any updates?
My wife's phone had this happen at a ridiculously inconvenient time.
Here's what to try:
1. Pseudo-Battery-Pull: Hold power button for 15 seconds, this will force the phone to shut down (if it works). Try powering back up. If nothing, then:
2. Hold Volume Up + Volume Down + Power for 2 MINUTES, and then release. That should reset the battery charge logic. (Note: this will only work at all if the phone is truly powered off) If that doesn't work:
3. Disassemble the phone, disconnect the battery. Wait 20 seconds and then reconnect the battery, and reassemble the phone.
Step 3 worked for me. Hope this helps somebody!
Thanks,
Josh
joshdv said:
My wife's phone had this happen at a ridiculously inconvenient time.
Here's what to try:
1. Pseudo-Battery-Pull: Hold power button for 15 seconds, this will force the phone to shut down (if it works). Try powering back up. If nothing, then:
2. Hold Volume Up + Volume Down + Power for 2 MINUTES, and then release. That should reset the battery charge logic. (Note: this will only work at all if the phone is truly powered off) If that doesn't work:
3. Disassemble the phone, disconnect the battery. Wait 20 seconds and then reconnect the battery, and reassemble the phone.
Step 3 worked for me. Hope this helps somebody!
Thanks,
Josh
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Click to collapse
Thanks alot for the suggestions, I'll give them a try when I buy a new screen/lcd etc. and install it. Going back to my once loved Evo4G is such a step backwards I can't explain it.
After having the origional HTC Amaze i purchased sent back to TMobile due to my WiFi not working, they sent me a referbished one. 3-5 days ago my phone began to shut off at random times. But tonight it shut off, and when I went to turn it back on, it vibrated like it should but the screen stay black (No Tmobile splash or anything). I proceeded to remove the battery for 30 seconds (counting by mississippi's) and reinserted the battery. Again, it vibrated like it would turn on, yet the screen stayed black. I retried this process multiple times to no avail. I read on another thread that i should plug it in for 30-45 minutes incase the battery is dead. Upon plugging it in, the charge light booted orange like it should, but went out and the phone will vibrate like its booting, pause for 60 seconds and vibrate again.
I tried to factory reset it (Hold down the volume down key and press the power button) And it again stayed black and vibrated like it was trying to turn on, but the screen stayed black.
Im not worried about anything on the phone being lost or destroyed. I never tried to root it or anything, i just put music on it.
If anyone could help me, it would be greatly appreciated.
Blue2devils7 said:
After having the origional HTC Amaze i purchased sent back to TMobile due to my WiFi not working, they sent me a referbished one. 3-5 days ago my phone began to shut off at random times. But tonight it shut off, and when........... ..
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How long ago did you send it to tmo for the replacement? I would just send it in for another replacement if you are still within the time frame. If you never rooted it or modified it then it has to be a hardware problem or maybe try a different battery
Maybe 3 months ago? I don't have insurance but the funny thing is, it started happening when i downloaded a software update
Blue2devils7 said:
Maybe 3 months ago? I don't have insurance but the funny thing is, it started happening when i downloaded a software update
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If the device wont turn on, there is really no troubleshooting you can do besides trying a different battery. Call t-mobile and if they won't help you call htc directly, they have a 1 year limited warranty (i think it cant have any physical damage like its been dropped or anything)
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
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@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
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@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
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Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
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My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?