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hi all.
i have a problem on my xperia mini pro.
i dont know whats wrong.
when i lock my phone, and i want to turn it on back, it is turn off and suddenly the S.E logo appears.
seems like rebooting back.
sometimes when i make the screen timeout for 30minutes, it will also turn off by itself and restart back by itself. sometimes it goes off and no reboot back.
i have search on XDA and found that few problems like mine.
i try few solution like take out the battery, uninstall apps which maybe make my phone turn off.
i also reflash my phone to 2.3.3 and also reflash back to 2.3.4. it just goes the same. my warranty have void as i have unlock my bootloader.
i just dont root my phone yet as i think rooting my phone doesnt help this problem.
someone can help me? i really miss my phone like the old days to tweeting and facebooking without any turn off and reboot by its own.
Did you try a factory reset? This may fix your problem. But rooting could possible help.....
Please hit the thank you button if i helped!
techno-update said:
Did you try a factory reset? This may fix your problem. But rooting could possible help.....
Please hit the thank you button if i helped!
Click to expand...
Click to collapse
i've done the factory reset before. seems like it does not really help much.
not trying to root yet coz i dont think rooting can solve the problem
Does it make any difference if you start the phone with the charger plugged into it?
...or even without the SIM card or SD card? Any difference at all?
-Markus
Sony Ericsson Answers Team
Markus-SEAnswers said:
Does it make any difference if you start the phone with the charger plugged into it?
...or even without the SIM card or SD card? Any difference at all?
-Markus
Sony Ericsson Answers Team
Click to expand...
Click to collapse
I bought the phone over from bobo. And yes it does make a difference.
This problem does not occur whenever the phone is plugged in. However while running on battery, if I leave it be and once it goes into standby, it would not turn on again.
Seems to me it went into sleep of death.
At the moment, I have no idea how to fix it. But I've found a workaround by keeping the CPU on when the display is off by using wake_lock. However this workaround is a little battery consuming.
ranmaru90 said:
I bought the phone over from bobo. And yes it does make a difference.
This problem does not occur whenever the phone is plugged in. However while running on battery, if I leave it be and once it goes into standby, it would not turn on again.
Seems to me it went into sleep of death.
At the moment, I have no idea how to fix it. But I've found a workaround by keeping the CPU on when the display is off by using wake_lock. However this workaround is a little battery consuming.
Click to expand...
Click to collapse
bro i have this problem before, what im doing before was playing music on mute for it not to turn off NOT until 0.62 FW came out and the problem was solved, it doesnt turn off on stock 0.62 fw and stock 2.3.4 but the screen when locked automatically turns on and off multiple times, its annoying..really so i decided to unlock my bootloader, flashed rooted 0.62 FW from here http://forum.xda-developers.com/showthread.php?t=1440161, turning on and off phone and screen solved, flashed its respective ROM http://forum.xda-developers.com/showthread.php?t=1373435, and now my phone is so stable and having no more problem.
i think the only problem i noticed just now is the back button (its not really a button) and the option button's light is turning off and on while screen is on. but thats better than your phone turns on and off or your screen.
i hope this helps.
smxaz61 said:
bro i have this problem before, what im doing before was playing music on mute for it not to turn off NOT until 0.62 FW came out and the problem was solved, it doesnt turn off on stock 0.62 fw and stock 2.3.4 but the screen when locked automatically turns on and off multiple times, its annoying..really so i decided to unlock my bootloader, flashed rooted 0.62 FW from here http://forum.xda-developers.com/showthread.php?t=1440161, turning on and off phone and screen solved, flashed its respective ROM http://forum.xda-developers.com/showthread.php?t=1373435, and now my phone is so stable and having no more problem.
i think the only problem i noticed just now is the back button (its not really a button) and the option button's light is turning off and on while screen is on. but thats better than your phone turns on and off or your screen.
i hope this helps.
Click to expand...
Click to collapse
I've done this too. Flashed the same kernel, and the same ROM as you did. But the problem still prevails in my phone. I still have to keep control of wake_lock to prevent CPU from sleeping while the display is off.
Btw, when I flashed the kernel, under my "About" in the settings, it still says .58 instead of .62.
ranmaru90 said:
I've done this too. Flashed the same kernel, and the same ROM as you did. But the problem still prevails in my phone. I still have to keep control of wake_lock to prevent CPU from sleeping while the display is off.
Btw, when I flashed the kernel, under my "About" in the settings, it still says .58 instead of .62.
Click to expand...
Click to collapse
you mean in the Settings>About Phone> in the build number it should have HYBROM V9 by boof not the kernel name like .58 or .62 if you flashed the kernel and rom correctly.
disable lockscreen
Try to disable your lockscreen in the settings menu. Maybe that helps
My phone have the very same problem.
Any good new?
I've tried the factory restore. Didn't solve the problem.
so....no solutions yet!!??!
Xperia Mini pro (SK17i) Keep on rebooting
Markus-SonyXperiaSupport said:
Does it make any difference if you start the phone with the charger plugged into it?
...or even without the SIM card or SD card? Any difference at all?
-Markus
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Hi ,
I am also facing the issue with phone from last week, I tried without memory card , without SIM and even change them to, I though it was software issue so I reloaded it from Sony Tool but still the same issue, cant use my phone at all until or unless I plug it on raw power. Its working fine on charging mode but with Battery its not at all working. Not sure whats wrong with it.
Could you please guide me on it, what I need to do , is it hardware issue? or related with software?
Already wiped and restore the phone as well.
Tried battery replacement as well but its not at all working.
Regards | Krishna
kcjoc.joshi said:
Hi ,
I am also facing the issue with phone from last week, I tried without memory card , without SIM and even change them to, I though it was software issue so I reloaded it from Sony Tool but still the same issue, cant use my phone at all until or unless I plug it on raw power. Its working fine on charging mode but with Battery its not at all working. Not sure whats wrong with it.
Could you please guide me on it, what I need to do , is it hardware issue? or related with software?
Already wiped and restore the phone as well.
Tried battery replacement as well but its not at all working.
Regards | Krishna
Click to expand...
Click to collapse
hi, i'm facing the same problem last night. have you try to change the battery?
my sony xperia mini pro keeps on restarting
hey...i am having the same problem.. it has jst been 2 days since i upgraded it to ice cream.. n it keeps in restarting.it show screen for 3 second and the lights dims out n restart..i did on it without sim and memory card..still it keeps on restarting..any help please
HI ALL,
i have been facing a problem for last two days. I updated my Xperia P to JB using pc companion. It was working fine. Suddenly there was an issue in the morning the day before yesterday. It suudenly started to Reboot automatically.
First the logo of sony and xperia comes and dissolves. Then the default loading wave of xperia appears but instead of going to the lock/home screen it starts the booting process again and this process repeats.
I switched off my phone using lockkey+volume up. i tried to update/repair my phone using PC copanion and Sony Update service. Both case the latest software is downloaded and installed. But after installation when i try to switch on, it goes to the menu screen normally and asks me to select time format, language etc... but when it asks me to search for Wi-Fi networks if i touch on 'search for available networks' it falls in the same reboot loop again & the Home screen never comes..
afterwards, i skipped that step of WIFI and now it works fine.. but the problem is when i hit the WIFI it falls in the same loop. Now i am in a fix ... i dont know how to solve this and without WIFI there is just no use of this phone
the device was not rooted nor flashed before
What should i do? Try to flash my ROM?
PLZZ HELP ..THANKS IN ADVANCE
noman0008 said:
HI ALL,
i have been facing a problem for last two days. I updated my Xperia P to JB using pc companion. It was working fine. Suddenly there was an issue in the morning the day before yesterday. It suudenly started to Reboot automatically.
First the logo of sony and xperia comes and dissolves. Then the default loading wave of xperia appears but instead of going to the lock/home screen it starts the booting process again and this process repeats.
I switched off my phone using lockkey+volume up. i tried to update/repair my phone using PC copanion and Sony Update service. Both case the latest software is downloaded and installed. But after installation when i try to switch on, it goes to the menu screen normally and asks me to select time format, language etc... but when it asks me to search for Wi-Fi networks if i touch on 'search for available networks' it falls in the same reboot loop again & the Home screen never comes..
afterwards, i skipped that step of WIFI and now it works fine.. but the problem is when i hit the WIFI it falls in the same loop. Now i am in a fix ... i dont know how to solve this and without WIFI there is just no use of this phone
the device was not rooted nor flashed before
What should i do? Try to flash my ROM?
PLZZ HELP ..THANKS IN ADVANCE
Click to expand...
Click to collapse
Your warranty is still intact. Take it to a service centre.
Sent from my LT22i using xda premium
or, flash new ROM
Which ROM version did PCC updated to?
ChikeD said:
Which ROM version did PCC updated to?
Click to expand...
Click to collapse
This was the official updated status given in the attachment
It's a long shot but have you tried to reboot your router?
Since it worked for a while, and you repaired the phone and it still exists, I am guessing it's not a problem that related only to the firmware.
Could be hardware problem.
AndroidNoob69 said:
Your warranty is still intact. Take it to a service centre.
Sent from my LT22i using xda premium
Click to expand...
Click to collapse
unfortunately my device didn't come with any warranty
ChikeD said:
It's a long shot but have you tried to reboot your router?
Since it worked for a while, and you repaired the phone and it still exists, I am guessing it's not a problem that related only to the firmware.
Could be hardware problem.
Click to expand...
Click to collapse
did you mean the router i use for WIFI? If yes, i guess the router is fine the network is detected by other phones any my laptop
noman0008 said:
did you mean the router i use for WIFI? If yes, i guess the router is fine the network is detected by other phones any my laptop
Click to expand...
Click to collapse
But did you reboot it?
I had several times my phone would not be able to connect while other devices did, bithing but rebooting the router helped.
Bootloops usually come from flashing a bad rom......... Never heard of this problem before....
Sent from a JB Moonbreaker 3.5 device
have anyone solve this issue ?
my sister xperia P got reboot loop too.
even i can't flash it back via flashtool, beacause it's keep rebooting and USB debugging not turned on. please help.
what should i do now ?
Well, received my Sony Xperia Z Ultra C6833 a couple of days ago.
Received a notice on the OTA, upgraded to 14.1.B.2.257
I encountered random restart issues whenever Wifi is activated, so I thought, fine.
I finally have access to my computer, installed the PC companion, it prompt me with a new 14.2.A.0.290 update.
Again, I updated my phone, hoping it'll fix the Wifi problem.
After restarting, I did a test, as usual. Wifi problem persists, and what's worse, a new problem. Wifi and Playstation 3 SixAxis controller connected using bluetooth didn't play nice, caused my phone to reboot.
I know a lot of people downgraded the firmware back to the previous version, with NAN backups etc.
And some even managed to restore their IMEI back to normal.
But for my case, I haven't root my phone, attempt to downgrade it using Flashtool, lost my IMEI.
Seems that I have no choice, but to return it back to 14.2.A.0.290 praying that it works, and I still can't see my IMEI.
No, I don't have a NAN backup. That's the part which gave me a headache. I've messed around with HTC one X (a year ago), never had this problem problem before, and it's something new I've learnt from you guys today.
Tried cyangenmod's boot.img, doesn't do me any good.
Anyone managed to recover their IMEI here?
Otherwise I might have to get it back to the dealer for a replacement.
Update: Thanks to krabappel2548's guide, I've managed to flash it to 14.2.A.0.290 again and got my IMEI back, but SixAxis still won't play nice with Wifi, and the problem with random reboots while Wifi is ON still persists.
we have the same issue, mine happened during the old update, after ota wifi gets stuck, wont turn on and reboots the device. upto now its still not fixed. 3 updates have passed and still the issue persist. hope you find a fix it will help me too. tried everything from downgrading, flashing custom rom,kernel, upgrade, unlock, relock but still cant fix it
I guess i'm not the only one then. I can live with the wifi issue for the time being as long as i stick to using data. But i fear it's going to affect tethering should i need that.
Please take a look at this post, it may help you. --> http://forum.xda-developers.com/showthread.php?t=2573349
nopponm said:
Please take a look at this post, it may help you. --> http://forum.xda-developers.com/showthread.php?t=2573349
Click to expand...
Click to collapse
Read it the moment I discovered that my IMEI is missing.
I tried reflashing excluding the baseband, doesn't work for me, right after i realized i have a missing IMEI.
Read up on the android emulator, but haven't tried it, as my computer is kinda old, took forever to run it. Will try it once I get my hands on a faster computer
Bah. Crashed when I tried to use my qx100 which i've just received. Haha. Anyone else has any fun with qx100 and z ultra combo? The Z ultra almost reminds me of my ex-girlfriend.
Meanwhile, I can't wait for kit Kat, and hope they really squash these bugs
The best thing would be to contact Sony and make them aware of this bug. Losing your IMEI by simply updating should never happen and it's quite a serious bug.
Actually i lost it after downgrading. Downgrade is simply because of phone keeps rebooting after I turn Wifi on.
LordManhattan said:
The best thing would be to contact Sony and make them aware of this bug. Losing your IMEI by simply updating should never happen and it's quite a serious bug.
Click to expand...
Click to collapse
let's hope this is the answer : p
New build 14.2.A.1.114
abuihsan said:
let's hope this is the answer : p
New build 14.2.A.1.114
Click to expand...
Click to collapse
I certainly hope so too.
Hope it fixes the rebooting issue with WiFi enabled.
Or the Google Play Edition port if it does fix the problem too
Anyone tested the new update yet? Does it fix the wifi issues with crashing/rebooting?
ok so i purchased my phone on amazon and got it somewhere around feb 25th, i got a message on the phone to update software so naturally i did, then i discovered what rooting does and i decided to follow some youtube instructions to flash my phone to an earlier firmware the link wasnt working so i found another which was C6802_14.1.B.0.475_GENERIC Hong Kong.ftf after flashing this i lost my imei its all zeros and i then tried flashing C6802_14.1.B.1.526_M3dD0g.ftf with no luck so im trying to find out what the updated software was that i must have downloaded when i first got the phone given the date i had recieved it im thinking that the 14.2.A.1.142 is the correct one that i must have updated to, i was running version 4.3 jelly bean before all this happened i also have this problem where everytime i turn off the phone and turn it back on it is in the chinese writing again and asks me to select my language again anyone know what to do short of return the phone while i still got time my internet is extremely slow im tired of it taking 4 hours to load a new ftf just to find out its not the right one ive heard some where hving success with the 290 getting their imei back but im thinking thats the software they started with or updated to to get it back so i have no idea which one i started with or which one i updated to all i know is the date i got it and that possibly its the 14.2.A.1.142 looks really familiar im downloading that one now so we will see what happens and i also read something about flashing excluding the basebands so if that is part of it please make it as clear as possible im obviously a noob but im learning quick
Pleas dont ask the same question in multiple threads.
See my reply to the other thread you necromanced
Good evening!
My significant other is the one who owns an Xperia Z2 and I just want to help her about what's happening to her phone.
The situation is that updating to Android 6.0 is not a good idea because ever since she updated her Z2, a persistent problem goes to show. Few days after updating to Android M, the phone lags every now and then and eventually ends up on a bootloop. Now on my part, I did a recovery through Sony Companion using a PC and then restored it to it's factory state. I thought we fixed the problem until few weeks passed and it happened again (lags-freeze-bootloop). I did the same process of restoring it every time it enters boot loop but the problem still arise.
I have little knowledge about how Sony Xperia phones work since it mainly relies on Sony Companion because usually Xperia phones have their bootloader locked unlike ASUS' and Samsung's phones.
I can't identify if this is a hardware or software issue because as for my observation, the problem just arise on Android 6.0
What could be the problem of her Z2 and what is the best possible solution to do?
Thanks in advance and God bless.
nasantos said:
Good evening!
My significant other is the one who owns an Xperia Z2 and I just want to help her about what's happening to her phone.
The situation is that updating to Android 6.0 is not a good idea because ever since she updated her Z2, a persistent problem goes to show. Few days after updating to Android M, the phone lags every now and then and eventually ends up on a bootloop. Now on my part, I did a recovery through Sony Companion using a PC and then restored it to it's factory state. I thought we fixed the problem until few weeks passed and it happened again (lags-freeze-bootloop). I did the same process of restoring it every time it enters boot loop but the problem still arise.
I have little knowledge about how Sony Xperia phones work since it mainly relies on Sony Companion because usually Xperia phones have their bootloader locked unlike ASUS' and Samsung's phones.
I can't identify if this is a hardware or software issue because as for my observation, the problem just arise on Android 6.0
What could be the problem of her Z2 and what is the best possible solution to do?
Thanks in advance and God bless.
Click to expand...
Click to collapse
Use flashtool by androxyde to reflash the whole MM FW of your region and carrier. If it doesnt work, flash an older version of FW ( KK or LP ) to see if the problem still there.
Btw, is your phone rooted?
iXaidyiu said:
Use flashtool by androxyde to reflash the whole MM FW of your region and carrier. If it doesnt work, flash an older version of FW ( KK or LP ) to see if the problem still there.
Btw, is your phone rooted?
Click to expand...
Click to collapse
Thanks for the reply
Her Z2 isn't rooted, also there is no access to recovery mode since I can't enter recovery when I pressed the button combination.
Should I restore it with Sony Companion and then enable usb debugging so that I can enter recovery mode? If not, can you give me a heads up on what should I do? Thanks
nasantos said:
Thanks for the reply
Her Z2 isn't rooted, also there is no access to recovery mode since I can't enter recovery when I pressed the button combination.
Should I restore it with Sony Companion and then enable usb debugging so that I can enter recovery mode? If not, can you give me a heads up on what should I do? Thanks
Click to expand...
Click to collapse
Head over to flashtool and download an older android FW through it. And then flash it using flashtool.
Sent from my Sony Xperia Z2 using XDA Labs
Got the same problem with the latest stock version of my carrier, which I believe is 6.0. This problem also appears with Existenz ROM v5.1.0 which runs Android 6.0.1. Will try an older version of Android and test if the problem keeps appearing.
Thank you all,
I'm running miui 10.2.3.0 non-root LB. Following has been happening even after multiple times even after clean stock ROM installation:
-My apps keeps crashing , closing for no reason at all.
-I'm using my phone & suddenly the screen goes black for a few seconds, network goes away then comes back to normal. This happens 2-3 times a day.
- I'm unable to update to the latest miui with OTA, after I install the OTA, it says OTA update failed installation. I tried multiple times then I have to reinstall stock ROM.
Can someone help me out to figure to the issue?
UPDATE: My motherboard was the issue. It has been replaced now & now the phone is working great!
Sammy612 said:
I'm running miui 10.2.3.0 non-root LB. Following has been happening even after multiple times even after clean stock ROM installation:
-My apps keeps crashing , closing for no reason at all.
-I'm using my phone & suddenly the screen goes black for a few seconds, network goes away then comes back to normal. This happens 2-3 times a day.
- I'm unable to update to the latest miui with OTA, after I install the OTA, it says OTA update failed installation. I tried multiple times then I have to reinstall stock ROM.
Can someone help me out to figure to the issue?
Click to expand...
Click to collapse
Hard reset your phone
If that doesn't work then flash latest rom after clearing all data
CluelessO.o said:
Hard reset your phone
If that doesn't work then flash latest rom after clearing all data
Click to expand...
Click to collapse
I clearly wrote in the first line that I have installed the stock ROM multiple times. The main behaviour happening everytime is the black screen issue. Hard reset might fix the app crashing.
Sammy612 said:
I clearly wrote in the first line that I have installed the stock ROM multiple times. The main behaviour happening everytime is the black screen issue. Hard reset might fix the app crashing.
Click to expand...
Click to collapse
Go to service centre then i guess. Thats the last hope it might be hardware issue
I also have the same problem with my poco f1 (miui 10.3.4). Can't update to miui 10.3.5 and all the apps including stock apps keep crashing. I also have a problem with rebooting,evertime i try to reboot phone shuts down. Have you found any solution yet?
Zubairhussain said:
I also have the same problem with my poco f1 (miui 10.3.4). Can't update to miui 10.3.5 and all the apps including stock apps keep crashing. I also have a problem with rebooting,evertime i try to reboot phone shuts down. Have you found any solution yet?
Click to expand...
Click to collapse
My phone's motherboard was the issue. It was replaced, now the phone is working great!
Try factory resetting , if that doesnt help install stock rom again. If nothing works go to service center.
Moderators please close this thread
am on the latest version the problem am facing is the call ain't connecting at all!