Whatsapp and Instagram not working after ICS update - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

Hello!
So, I updated my GT-P7500 yesterday to the ICS stock version. Since then I haven't been able to use whatsapp, nor instagram.
I've tried reinstalling both apps, to no avail. I've also performed a factory reset, to see if it would get the apps working again... everything else works fine on 3G.
By the way, I can't really test to see if those apps will work on wifi.

Ysrhael said:
Hello!
So, I updated my GT-P7500 yesterday to the ICS stock version. Since then I haven't been able to use whatsapp, nor instagram.
I've tried reinstalling both apps, to no avail. I've also performed a factory reset, to see if it would get the apps working again... everything else works fine on 3G.
By the way, I can't really test to see if those apps will work on wifi.
Click to expand...
Click to collapse
Uninstall both apps...
Boot to recovery and wipe cache... and then reboot..
Reinstall apps... if that doesn't work...
Uninstall the apps..
Then go into you're app manager and uninstall the playstore updates( do it on both the playstore apps listed.. if you have two )..Do not uninstall the apps themselves. Since it sounds like you're not rooted. This shouldn't be an issue, but I had to put it out there.. for you're safety..
After that..boot back to recovery and wipe cache... reboot..
Reinstall apps...... let me know what's up..

Gil81 said:
Uninstall both apps...
Boot to recovery and wipe cache... and then reboot..
Reinstall apps... if that doesn't work...
Uninstall the apps..
Then go into you're app manager and uninstall the playstore updates( do it on both the playstore apps listed.. if you have two )..Do not uninstall the apps themselves. Since it sounds like you're not rooted. This shouldn't be an issue, but I had to put it out there.. for you're safety..
After that..boot back to recovery and wipe cache... reboot..
Reinstall apps...... let me know what's up..
Click to expand...
Click to collapse
Thanks for replying
So, I'm rooted.
Forgot to add that to the topic, but I've tried uninstalling the apps and wiping the cache...
Just tried uninstalling the updates on the playstore and cleaning the cache, and it still didn't fix the issue.

Ysrhael said:
Thanks for replying
So, I'm rooted.
Forgot to add that to the topic, but I've tried uninstalling the apps and wiping the cache...
Just tried uninstalling the updates on the playstore and cleaning the cache, and it still didn't fix the issue.
Click to expand...
Click to collapse
Since you're rooted... do you have a custom recovery( cwm or TWRP )
If so wipe dalvik with the cache wipe and see what happens..
I'll look around for a better solution

Gil81 said:
Since you're rooted... do you have a custom recovery( cwm or TWRP )
If so wipe dalvik with the cache wipe and see what happens..
I'll look around for a better solution
Click to expand...
Click to collapse
Yeah, I have the cwm.
I wiped the dalvik cache and it didn't fix the issue...
I've noticed youtube app is not working as well.
I can tether the connection and open youtube normally on my laptop, though...

Ysrhael said:
Yeah, I have the cwm.
I wiped the dalvik cache and it didn't fix the issue...
I've noticed youtube app is not working as well.
I can tether the connection and open youtube normally on my laptop, though...
Click to expand...
Click to collapse
Sorry for the late reply... but from what I can tell.. this is a known or atleast consistent problem with other users... I haven't seen any fixes, but you might try an older version of the apps and see what happens..
Good Luck

Gil81 said:
Sorry for the late reply... but from what I can tell.. this is a known or atleast consistent problem with other users... I haven't seen any fixes, but you might try an older version of the apps and see what happens..
Good Luck
Click to expand...
Click to collapse
Hey Gil!
I've managed to solve the issue, so I will post here my solution. If anyone facing that problem step by this thread, he or she might have a chance solving it.
I had given up solving it, and downloaded CyanogenMod 10.1...
I did a factory reset on my tablet, and tried to flash the cm through cwm... For some reason it didn't work, it gave me an error.
Kinda pissed, I decided to try once more to solve my issue or give up and go for another rom, such as gambarou.
I re-flashed the stock ICS using odin.
Booted and voilà, everything worked!
Thanks for your help, Gil! =]

Ysrhael said:
Hey Gil!
I've managed to solve the issue, so I will post here my solution. If anyone facing that problem step by this thread, he or she might have a chance solving it.
I had given up solving it, and downloaded CyanogenMod 10.1...
I did a factory reset on my tablet, and tried to flash the cm through cwm... For some reason it didn't work, it gave me an error.
Kinda pissed, I decided to try once more to solve my issue or give up and go for another rom, such as gambarou.
I re-flashed the stock ICS using odin.
Booted and voilà, everything worked!
Thanks for your help, Gil! =]
Click to expand...
Click to collapse
That's great... and thanks for posting the answer..
I must ask.. did you re-download the stock ICS file.. if so.. the first might have been a bad dl... if not.. then I guess during the first flash, something went sideways..
either way.. glad you're up and running at full speed..

Related

"Process android.process.media has stopped" after JB update

Hey guys, I can't even use my phone after the official update of the Jelly Bean (via Kies). After booting, the phone freeze almost completely and pop-up this message. Any fix without reseting ? I tried cleaning the cache but the problem isn't fixed
If anybody had this issue, can give me an idea about how to fix it ? Thanks
Try clearing its data in app manager
Nop, can't find it. I tried cleaning most of data but nothing works :/ Damn...is Samsung able to do something without bugs ?
that's why no one uses kies
Factory reset or download an Odin version and flash with Odin
slaphead20 said:
that's why no one uses kies
Factory reset or download an Odin version and flash with Odin
Click to expand...
Click to collapse
Agree ! KIES sucks. First time I used it and already failed.
Ok...hard reset and everything is fine now...doh...reinstalling apps now...
demlasjr said:
Ok...hard reset and everything is fine now...doh...reinstalling apps now...
Click to expand...
Click to collapse
time to root and take advantage of titanium backup and nandroid backups
slaphead20 said:
time to root and take advantage of titanium backup and nandroid backups
Click to expand...
Click to collapse
Yeah, I like to root, but not to change the rom Now I need to root again. At least the issues has been solved.
Fixing permissions usually solves that problem barring that a full wipe and start again.
jonny68 said:
Fixing permissions usually solves that problem barring that a full wipe and start again.
Click to expand...
Click to collapse
As I got the official update, I lost the root, I tried to clear the cache and as I've seen that is not working and the phone was freezing each 5 seconds I got a bit scared to start rooting it. I wiped it, installed my apps and now everything is ok. However, it's weird that I didn't got the apps automatically installed like it's happened last time when Amazon replaced my S3 for some screen issues (some scratches inside the screen). I just added my google account and everything started installing automatically. Not this time...
just downloaded jelly bean tonight and having this issue. has anyone come up with a solution that does not involve a full hardware restart???
Had same problem after I updated 3 months ago. I think was an incompatibility with an app or something has not updated completely. Fixed it with factory reset.
You can backup apps with Samsung Kies I think if you don't want to lose progress in games, the other stuff is automatically synced
Sent from my GT-I9300 using Tapatalk 2
I'm afraid it'll probably have to be a full reset just make sure you've backed up.
Sent from my GT-I9300 using xda app-developers app

[Q] After installing Kernel, its freezing and restarting

Hey guys, last week I installed MROM (http://www.montuori.net/android-mrom/atrix-mrom/) and had been using it without having any problem, I loved it. Yesterday, I heard a kernel that can be good for battery life so I wanted to install it. (http://www.montuori.net/android-mrom/atrix-kernels/ sv build) I installed it and first boot took about 10+ mins. but after first reboot it was normal. And I started having problems like it freezes and the phone shut down itself. sometimes restarts itself. and when using an application (like facebook, dolphin browser, games etc.), it suddenly closes the application.
I also tried to install other kernels but it gives me an error when I try to install it (installation aborted error) . how can I go back to my first MROM times? but I don't want to lose any data in my phone like my applications and settings. How can I do it? Can anybody give me some advice?
Also, what's that MROM update.zip? Is there anybody who knows it? If I install it, does it solve the problem that I'm having?
If I install MROM again, does it delete the apps in my phone? Its an emergency guys, I can't use my phone normally. Thanks in advance.
Happy new year!!
Wipe cache & dalvik cache, then reinstall mrom. Your apps, etc should be unaffected.
LāvLab / HostileSlothRecords
LavLab said:
Wipe cache & dalvik cache, then reinstall mrom. Your apps, etc should be unaffected.
LāvLab / HostileSlothRecords
Click to expand...
Click to collapse
I still can't install even MROM. gives an error, exactly like;
--Installing: /sdcard/atrix-MROM-20121111.zip
Finding update package...
Openin update package...
E:Can't open /sdcard/atrix-MROM-20121111.zip
(bad)
Installation aborted.--
I'm about to lose my mind. :/
you could try to re-install MROM and see where this gets you - do not wipe any data/system when installing and you should have everything still on your phone.
IF that fails to solve problem you could try and use Titanium back up to save YOUR apps (not system apps) and then do a full wipe of your phone and re-install MROM
I'm around for a bit so will check on how you're doing
good luck
when i try to reinstall, it gives me the same error. now im going to back up my all apps and after that factory reset and finally will try to reinstall mrom. I'll write when I do this. thanks
I did everything right, wiped all data cache and tried to reinstall mrom but it gives me the same error :/
koline said:
I did everything right, wiped all data cache and tried to reinstall mrom but it gives me the same error :/
Click to expand...
Click to collapse
what happens when you turn on phone?
are you able to install another rom?
It might be an idea to download a fresh copy of MROM and see if that helps?
also, after putting the new rom on the phone but before installing go to 'mounts and storage' (in the CWM menu list) and format the following 'pre-install, system, osh, data and cache'
I hope that helps.
barry_ said:
what happens when you turn on phone?
are you able to install another rom?
It might be an idea to download a fresh copy of MROM and see if that helps?
also, after putting the new rom on the phone but before installing go to 'mounts and storage' (in the CWM menu list) and format the following 'pre-install, system, osh, data and cache'
I hope that helps.
Click to expand...
Click to collapse
really thank you for your advices. I did everyting you said step by step. I tried to install other ROM (CM7.2) after formatting the parts that you said, and it was succesfull. after that i tried to install google apps but it's giving me the same error. anyway, I tried to install MROM again but still the same, same error, unfortunately. I'm out of my mind. :/
koline said:
really thank you for your advices. I did everyting you said step by step. I tried to install other ROM (CM7.2) after formatting the parts that you said, and it was succesfull. after that i tried to install google apps but it's giving me the same error. anyway, I tried to install MROM again but still the same, same error, unfortunately. I'm out of my mind. :/
Click to expand...
Click to collapse
glad that you got somewhere, If i were you I might try and repeat the steps you used with success (install cm 7.2) and then just add what google apps you need separately and see where that takes you.
Happy new Year!!
barry_ said:
glad that you got somewhere, If i were you I might try and repeat the steps you used with success (install cm 7.2) and then just add what google apps you need separately and see where that takes you.
Happy new Year!!
Click to expand...
Click to collapse
I thought, If I try all these steps from the begining, maybe it'd be successful (from stock rom!!) so that I installed back my stock rom with RSD Lite. and rooted, unlocked, installed CWM Recovery. and I have just tried to install MROM but it's still giving me the same error. I really can't understand why... It was like my first day of my phone, I did every single step from the begining, but still the same error. omg
Have you tried re-downloading mrom?
LāvLab / HostileSlothRecords
LavLab said:
Have you tried re-downloading mrom?
LāvLab / HostileSlothRecords
Click to expand...
Click to collapse
yes, still the same...
Guys I have solved the problem by installing goo manager and touch recovery. Now I'm using MROM! YES! really thank u all for ur advices
Sent from my MB860 using xda app-developers app
koline said:
Guys I have solved the problem by installing goo manager and touch recovery. Now I'm using MROM! YES! really thank u all for ur advices
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
strange.. what made the difference?
toyota86 said:
strange.. what made the difference?
Click to expand...
Click to collapse
I really didn't understand how. Although I went back my stock rom and reinstalled everything(unlock, root, cwm etc), it didn't work but after installing that goo app it did
Sent from my MB860 using xda app-developers app

[Q] PACMAN ROM wifi stuck downloading

International Player 5,0 on PACMAN ROM wifi stuck on downloading status. Happened before and went away for no apparent reason and now is back to stay. Wifi was working fine, but now the playstore sticks on "downloading." Since wifi was working, and still is for other stuff, would using a different kernel help? Has anyone resolved this?
Sorry, noob not allowed to post reply to someone else in dev thread reporting this problem already.
I had the same problem. Found no solution. So I had to do a clean install wiping everything.
That worked, of course.
Sent from my YP-G70 using xda app-developers app
nooboff said:
International Player 5,0 on PACMAN ROM wifi stuck on downloading status. Happened before and went away for no apparent reason and now is back to stay. Wifi was working fine, but now the playstore sticks on "downloading." Since wifi was working, and still is for other stuff, would using a different kernel help? Has anyone resolved this?
Sorry, noob not allowed to post reply to someone else in dev thread reporting this problem already.
Click to expand...
Click to collapse
ya i would say that maybe boot into recovery, backup, wipe: dalvik cache, cache, factory reset, system. then go back and install the rom again and see of the issue persists.
goldflame09 said:
ya i would say that maybe boot into recovery, backup, wipe: dalvik cache, cache, factory reset, system. then go back and install the rom again and see of the issue persists.
Click to expand...
Click to collapse
Thanks for replies - will bite the bullet later today (located S.E. Asia, so a bit out of sync).

[Q] Error message, need help

I am running Android 4.2.1 and have not installed or updated any apps over past week. This morning, I switch on my phone and this error popped up (pic). I tried restarting it several times during the day and the error is persistent. My phone feels sluggish but otherwise functions as it should. How do I find out what app is causing this error message? It appears to be system related. Is there an app in Play Store that can tell me exactly what is causing this error?
BTW, I rooted my phone some 2 months ago and everything works well so I doubt it is because my phone is rooted. All my apps installed via Play Store so shouldn't be any malwares involved.
Mainly this error is caused by using a particular rom.
Changing the rom might solve the problem.
dagger said:
Mainly this error is caused by using a particular rom.
Changing the rom might solve the problem.
Click to expand...
Click to collapse
My ROM is stock.
Ok did you flash any tweaking script??
dagger said:
Ok did you flash any tweaking script??
Click to expand...
Click to collapse
No, never tweaked anything except to root it but that was 2 months ago.
hmm.
Then try wiping the dalvik cache and the cache partition from recovery.
try it and then report..
OK, I will try your suggestions. Now I have to read up on just how to do that
dagger said:
hmm.
Then try wiping the dalvik cache and the cache partition from recovery.
try it and then report..
Click to expand...
Click to collapse
Sorry I could not manage to try cleaning the cache because my phone decided to brick itself the following morning. Just like that. This morning, alarm on my phone went off like usual and I always do a restart to be fresh for the day. The phone is stuck at green android man. I did a power and vol+ and got a dead android man. I created another thread asking for help in reviving my dead phone. If you have comments, I will appreciate it.
http://forum.xda-developers.com/showthread.php?p=43070181
Problem fixed.

Reboot whenever I try to uninstall an app.

Hey All..
I'm facing this problem - whenever I try to uninstall an app, my phone reboots(soft reboot) and the app doesn't gets uninstalled..
I'm able to install apps fine though.. Just unable to uninstall them lol
Currently using Xenon HD rom but I have faced the similar issue on some other ROMs aswell. Typically happens when I use a particular ROM for too long.
The only fix I've found so far is re-installing the ROM...
Am I missing any trick here? And good way to solve this issue? Any suggestions or FIXs are most welcome..
This ROM is very nice... Don't wanna waste 2 hours re-installing the ROM, setting my device again.. etc; etc;
Thank You,
-pXbz
pXbz said:
Hey All..
I'm facing this problem - whenever I try to uninstall an app, my phone reboots(soft reboot) and the app doesn't gets uninstalled..
I'm able to install apps fine though.. Just unable to uninstall them lol
Currently using Xenon HD rom but I have faced the similar issue on some other ROMs aswell. Typically happens when I use a particular ROM for too long.
The only fix I've found so far is re-installing the ROM...
Am I missing any trick here? And good way to solve this issue? Any suggestions or FIXs are most welcome..
This ROM is very nice... Don't wanna waste 2 hours re-installing the ROM, setting my device again.. etc; etc;
Thank You,
-pXbz
Click to expand...
Click to collapse
wipe cache partation from recovery if by doing this step dont fix ur issue wipe dalvik as well as cache patation
wiping cache partation helped me
pXbz said:
Hey All..
I'm facing this problem - whenever I try to uninstall an app, my phone reboots(soft reboot) and the app doesn't gets uninstalled..
I'm able to install apps fine though.. Just unable to uninstall them lol
Currently using Xenon HD rom but I have faced the similar issue on some other ROMs aswell. Typically happens when I use a particular ROM for too long.
The only fix I've found so far is re-installing the ROM...
Am I missing any trick here? And good way to solve this issue? Any suggestions or FIXs are most welcome..
This ROM is very nice... Don't wanna waste 2 hours re-installing the ROM, setting my device again.. etc; etc;
Thank You,
-pXbz
Click to expand...
Click to collapse
Try changing your rom to rr5..5.9 or 5.6 if it doesn't solve your problem then try changing kernel
Well, wiping dalvik cache worked for me... But some apps just disappeared and weren't working.. Later after some reboots, everything's fine. Thanks All for your kind suggestions
wiping cache doesn't work. for me

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