[Q] Problems with google services (hangouts, calendar, Chrome, login error nag) - Android Q&A, Help & Troubleshooting

Hi
I just got a new phone (Xperia Z Ultra), but whenever i try to login to my google account, the following happen.
The login works.
Hangouts fail with the following: "Couldnt sign in possible because theres a problem with google account permissions"
Chrome fail with: "Unable to sign in"
Calendar, music widget and information about people doesn't sync.
Google Now fails: "Network error"
Google+ fails: Could not connect to server
Google Play Games just close when opening.
and i keep having a yellow triangle in my notification shade: "Login error for --email--"
I have tried both stock, CM and PA.
I would be really really grateful if someone could come up with a fix!
Thanks

Just remove your Google account and sign in again I hope it helps
Sent from my GT-I9082 using XDA Premium 4 mobile app

i usually have to let google services update after flashing and then re-installing the apps from the store.

Did you get the issue resolved? I'm having the same issues on my toroplus, after updating to official 4.3, have tried reflashing back to 4.2, factory reset... but no joy here.
have also tried removing and re-adding my google account

possible cause and fix
I had a hunch that it was something to do with my account security settings
Go to your Google account on the web, click on Security on the left menu, and look at the "Connected applications and sites" section (click on "review permissions")
I had an epic number of entries in there - so I started revoking access for a lot of duplicates, including about a dozen entries for Android Login Service (the downside of repeatedly rooting & ROMing, i guess).
1 reboot of my phone later, was asked to re-enter my password, and...
problems gone bye-bye! everything is syncing again.
I hope this helps others.

After hours of no sleep Thank you dannydpx

Best thread ever
I've been freaking out about this for days ... thank you for the awesome tip. Removed 9 account instances and I'm back in business!
previously documented - http://www.atmasphere.net/archives/2013/11/11/in-need-of-some-serious-google-account-help

thanks, this worked great. i wasn't getting hangout convos or gmail. all sorted now. at least i know my fiance isn't ignoring me! :laugh:

Had a problem with goggle now on my Galaxy tab. Would crash out on starting. So I uninstalled google now, then reinstalled WITHOUT the latest google now update All worked fine! Applied the latest update, again crashing out.
So uninstalled and re-installed again as above, but without the latest update, all working !

had several duplicated entries from my Galaxy S3, and i have removed them all. Also i removed the one from my Nexus 5 and Nexus 7 2013.
Nothing seems to correct the issue with Google Now. Everything else works just fine..

i fixed all accounts by removing them form the permissions in the security area. the only app that does not want to connect at all is Google hangouts. does anyone have any other idea?
Please?! thanks in advance

yuukimoonstar said:
i fixed all accounts by removing them form the permissions in the security area. the only app that does not want to connect at all is Google hangouts. does anyone have any other idea?
Please?! thanks in advance
Click to expand...
Click to collapse
have same issue hangouts wont work anymore

k1ll3rnl said:
have same issue hangouts wont work anymore
Click to expand...
Click to collapse
uninstall the apk you have. and install this one http://www.androidpolice.com/2013/1...e-newer-version-should-fix-broken-video-chat/
thats how i fixed it. after installing this one i havent had anymore problems

I just removed my N5 from my permissions and then rebooted the phone. Had to log back into my account and my Google Now Search started working again.

i tried all these but with no luck.
can't connect to NOW from my usual account since this morning, while my other accounts work...

Related

Problem with Android Market after Factory Reset.

Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
Click to expand...
Click to collapse
I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
Click to expand...
Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.

[Q] Receiving "Sync is currently experiencing problems"

Hi guys,
I just noticed recently that my DNA is giving me this error under accounts and sync. It seems like this may be a wide spread issue for all types of Android phones, but I was wondering if anyone else was seeing this. The strange this is that it looks like everything is synced properly, and even when I drill down into the actual items that are syncing, there are no errors. I'm not sure if it is the rom that I am on (UKB), but I would really like to clear it up if possible. I have tried deleting the data in Apps for the various items listed, but this does not seem to help. I even booted into recovery and cleared the cache, to no avail.
Thanks guys,
Steve
Alright, I just did a full wipe, installed UKB 1.3 with Cubed stock kernel, and I am still getting that sync error. Is anyone else seeing this?
I have had this issue on CODIS, UKB and the battery plus ROM
It syncs everything fine, but it does show a red sync icon and say its experiencing problems. I've just learned to deal with it as everything still works fine.
--removing and re-adding my google account does nothing
--unchecking each option (calendar, contacts, gmail etc.) one by one to see if a particular causes the problem,...does nothing to help
Just wanted to letyou know you are not the only one with the issue.
I'm having the issue where the gmail app syncs fine but if I read/delete emails and go back to my computer, all the changes I did on my phone didn't sync with my computer browser. Anyone know how to fix that?
wils01 said:
I'm having the issue where the gmail app syncs fine but if I read/delete emails and go back to my computer, all the changes I did on my phone didn't sync with my computer browser. Anyone know how to fix that?
Click to expand...
Click to collapse
I had that issue. Uninstalling and reinstalling gmail app from the market fixed it for me.
-HTC Droid DNA-
Ah, thanks for the replies guys. At least I'm not the only one . At least it's not in your face screaming at you, so I can learn to ignore it.
I'm having the sync issues myself, and I'm even on full stock ROM. Just wanted to let you know. My account is on two-step authentication - are other people also using two-step? Common denominator?
bruderbell said:
I'm having the sync issues myself, and I'm even on full stock ROM. Just wanted to let you know. My account is on two-step authentication - are other people also using two-step? Common denominator?
Click to expand...
Click to collapse
I believe that is the problem. I had an error in Google Internet sync. I fixed it by going to Google dashboard on my computer and clicking "Websites authorized to access the account." Go down to Application Specific Passwords.
Install the Google Authenticator on the DNA. Then register it by generating a new application specific 12 digit password. The Authenticator app will then generate the six digit codes you'll need when asked to be able to sync your bookmarks in the browser or sign in the Google search homepage. Anyway it worked for me.
For me it was Facebook calendar that couldn't sync. I unchecked it and the error went away. It looks like it can be any part of any of your accounts that will trigger that message. If you go into each one, it will show which one is having the problem.

[Q] [SOLVED] Big problems with nearly all google services

Hi (i know that i posted this in general android, but some may not read that)
I just got a new phone (Xperia Z Ultra (yay!)), but whenever i try to login to my google account, the following happen.
The login works.
Hangouts fail with the following: "Couldnt sign in possible because theres a problem with google account permissions"
Chrome fail with: "Unable to sign in"
Calendar, music widget and information about people doesn't sync.
Google Now fails: "Network error"
Google+ fails: Could not connect to server
Google Play Games just close when opening.
and i keep having a yellow triangle in my notification shade: "Login error for --email--"
I have tried both stock, CM and PA.
I would be really really grateful if someone could come up with a fix!
Thanks
If it doesn't work on Stock, CM and PA, there's clearly something going on with your account. Did you change some account settings that you can't remember? Did you change your password after you logged in on your Ultra?
I didn't change the password.
And i'm pretty sure no google settings where changed.
I worked fine when i set the device up for the first time yesterday.
But yesterday evening i flashed PA and logged in, and nothing has been working since.
I have already tried removing my 2 factor authenticator, resetting the device and then logging in again. Also did the same just changing my password instead.
Also on PA and CM i tried a couple of different google apps
and i tried logging in on both wifi and 4G
Try this.
Still has the sync error :-S
To make things even worse, i just tried logging in with my second google account, and everything sync and works just fine
Huh.. It's pretty clear that you're not the first one to have this problem (according to Google search), but I have no idea what's going on. It could be a fluke on Google's servers, so wait until tomorrow or later today and try again.
Sent from my Z Ultra, using XDA Premium 4
Make sure your system time and DATE are correct. That should fix it.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Thanks for all the help guys, iv'e contacted google and made a case.
Because everything except gmail has stopped working for me.
I'm unable to sign into chrome on my computer, Google Drive stopped syncing, i can't sign into Feedly (uses google authentication) and so on...
So wish me luck!
EDIT: YES! i just fixed everything, i just revoked every single thing under "Connected Sites, Apps, and Services"

[Q] Hangouts - Couldn't connect to the server

Hello everybody,
I am having some problems with hangouts on my Nexus 5 and also on google plus website so not sure what the problem is but I get an error when I am trying to access the app wich say it "couldn't connect to the server" and I tried to factory reset the phone removing and re-adding the account restarting the phone, I also deactivated both hangouts and google play services and tried to reinstall the apps but nothing seems to work.
The phone is not rooted and everything is standard as the Nexus 5 arrived.
Now what I did before this error appeared is that I added gmail to my google account, before I used just an email from another host so not sure if this has something to do with it?
I also created a new google account and hangouts worked with that account but still not with my real google account.
Anybody that have any solutions to my problem?

[Q] Reminders wont save in Google Now

So I'm having issues with google now and reminders.
Be it manually entering or by voice, it shows the reminder saving, but then never appear in my upcoming reminders list.
And obviously, no reminder is played when the time or location comes.
I'm running stock note 2 rooted.
I tried updating to the 4.4 google search along with the launcher, but that didnt fix the issue. So I revert back.
Anyone else experiencing this?
Well, I decided to upgrade (complete wipe) and using a new rom.
Reminders still do not work.
They do work in google Keep ... which is only a work around. However, I found out something interesting.
#1 - I'm not the only one having this problem. And it seems to be random, across multiple devices, including iOS.
#2 - I tried logging into google now with my other google account and it worked!
So something is up between the google account and Now's sync... I can only assume.
Does anyone know of a setting withing gmail or your google account that can cause problems? I tried comparing my two accounts, but couldnt figure it out
Sounds like a Google issue for sure. I'd report it to them.
Experiencing the same problem
dragonash said:
Well, I decided to upgrade (complete wipe) and using a new rom.
Reminders still do not work.
They do work in google Keep ... which is only a work around. However, I found out something interesting.
#1 - I'm not the only one having this problem. And it seems to be random, across multiple devices, including iOS.
#2 - I tried logging into google now with my other google account and it worked!
So something is up between the google account and Now's sync... I can only assume.
Does anyone know of a setting withing gmail or your google account that can cause problems? I tried comparing my two accounts, but couldnt figure it out
Click to expand...
Click to collapse
I am having PRECISELY the same issue. It started at random, but now my Google account will not display notifications for reminders. One day they were all working perfectly. The next day, they all just stopped cold turkey.
I used my backup Gmail account, and BAM they worked! Just for that account however. After I switched back to my primary Gmail account, they still would not work. I tried so many roms and methods, but I can only conclude that it must be a google account problem. I have been all over Google Dashboard and through every single setting.
I am running the Galaxy Note 3 on T-mobile (hltetmo) with JediElite 4.4.2. Has anyone experienced the same issue?
Thank guys!
UPDATE:
After starting to look again (and actually coming across my own question on google lol) I got it working!
It must have been an update that changed or even added the option.
Just for the hell of it, i was going through the "customize" options and found "Continue to get reminders"
IT was set to "no"
As soon as it turned to yes, all of my test reminders showed up.
recap:
open Google Now > select the "magic wand" on the bottom right > Select Everything Else > set "Continue to get reminders" to yes

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