[Q] sk17i - touchscreen doesnt respond - sofware or hardware problem ? - Sony Ericsson Xperia Mini, Mini Pro, Xperia Pro, A

hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices

hackoffon said:
hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices
Click to expand...
Click to collapse
If you did a clean flash with stock rom & that didn't helped than its an hardware problem!
But you are luck if your touch is miss calibrated or its an overheating issue.
Do your mini's soft buttons starts pressing itself?
Go have a look here

[solved]
i solved it with new lcd + digitizer from ebay and made some manual assembly. my phone now works great, so i suppose problem was caused by hardware

Touch not working
After installing ultimate HD 5.0 version on my SK17i (Mango) device..
So i installed CM 10.1 kernel and cm-10-20130929-NIGHTLY-mango ROM but still the touch is not working.....
Help me i tried switching to back to stock ICS but nothing is working now..
The only solution that work for me
Flash stock kernel
install zeally cream with device as Active
after touch starts but keyboard don't work but for that another keyboard zip is available http://forum.xda-developers.com/show....php?t=1690889
but i am still looking for TOUCH WORKING on my stock rom or in any other rom as it works only in the zeally cream as i mentioned above ..
help me to make touch work in CM version or in STOCK
My device
Xperia Mini Pro (SK17i)

Related

[Solved] [help] having some problems with p500 after repair

Hi.
I just got my p500 that went to repair( i bricked the phone) and they fixed it and updated to 2.2.2 but im having some issues.
The phone doesn't turn off the screen, even tough its set'd up to and i have to lock it in order to turn off the screen and sometimes just turn back on even without a text or call and i have to again lock it. Other problem is that the phone does not recognize that it's connected to the pc by usb.
I already tried do a reset by restoring the factory settings but it didn't solve anything.
Does anyone know how to fix this? I didn't want to sent it back to repair because it took a long time for they to fix it.
Thanks
All p500 tht was repaired by service hav this prob, I think its due to faulty motherboarf tht they using.
So that means that i will have to send it back =/ Theres really nothing i can do? I even thought it was all software related and if i flash the phone with the 2.2.2 room (im afraid that downgrading the room will brick the phone) but i don't know if this is possible to do with 2.2.2 and because i haven't found how to root this version.
I had the same problem too after get back my O1 from warranty, really feel disappointed with the service.
Anybody can help except sending back to that stupid service centre ?
Did yours took too long to? Mine took almost a month to get back from repair and it came with all this problems.
Im disapointed with the service too.
You should hav been careful in the first place.
Its a dead end now.
I don't see how its a dead end now.
I should have been careful at the first time while was trying different rooms with different methods and that's why the phone died. I sent it to repair and they replaced the motherboard from what i understood. So if it a new motherboard and i havent change anything since and im having these problems i don't see it as a dead end but as a responsibility from lg or the company that repaired the phone and my provider to repair ir. So maybe the first time since it was my fault it would be my responsibility , but they didn't question that and i didn't say anything. After they repair it but with a malfunctioning piece it's their responsibility to fix it. At least that is how i see it.
Im going to have to sent it back to warranty to repair and i hope it doesn't come with the same problems again.
Ok its not a dead end oO''
I understand ur rage... But I jst warning other users to take precautions while messing with the phone. Or they wud also qq over a bricked box..
Gudluck with the service..
Cheers.
Thanks.
I subscribe your adivce.
I have been thinking of reinstall the firmware(the original from lg) to see if it solves the problem, but im having a issue. I can't connect the phone to the computer(only transferring things to the sd card and install or open from there) and i don't know if i can root it with this version i have now, 2.2.2.
Does anyone know how can i do this with the android version and without connecting it to the pc?
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Edit the title as [solved].
Goodjob bro.
Cheers.
Done.
Thanks
Thx a lot to griffin_1.
I tried ur "secret menu code" to reset the phone & it is really work , now problem solved.
No need to waste time back to the lg centre.
You're welcome. Glad i could help and that sending the phone to lg could be avoided in this situation.
Oh man you saved my life. I don't know how to thank you. Thanks, thanks, thanks a lot, it really worked.
Thanks griffin_1.
I had the same problem and i was going to send it back to LG service. but ive fixed it with the secret code . Thanks again.
hey people i did send my lg p500 to repair becouse something went wrong the change my mainboard and the ime well done , then i got the 2.2.1 as stock rom
good then i did upgrade to Noijins megatron then the problem starts sometimes
if i just use power amp and want to go to the facebook app the phone simply start blinking the buttons like u would overclock your phone.
then it just reboot from alone i think i got the problem 4 or 5 times a day and i simply start beliving that maybe the gprs or the module might be done for the internet.
so i think should i send it to the repair again ? i even try to flash my baseband
same error at the new roms.
i hope you can help me griffin
got the same trouble like u since lg change my motherboard.
griffin_1 said:
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Click to expand...
Click to collapse
try this
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Strange Behaviour x10 mini pro

Hi all,
I have x10 mini pro, that acts very weird. When Iam on phone with someone, xperia starts turning on and of my microphone, sometimes it turn on loud speaker and display is turning of and on ... My suspicion was, that the proximity sensor is somehow damaged, so I send it to service. After few weeks, they told me, that everything is okay and there is no glitch with phone. But they were wrong, glitch was still there ... Next day I send xperia to service again, again they didn't find anything. I tried to send phone to service at least 8 times, but the result still the same, they just restarted phone to factory setting...
Now Iam wondering if update to new custom rom (e.g. CM9) would solve this problem?
After all these factory resets, experia is hardcore slow, so I need to do something with phone, because it is unusable ...
skodiko said:
Hi all,
I have x10 mini pro, that acts very weird. When Iam on phone with someone, xperia starts turning on and of my microphone, sometimes it turn on loud speaker and display is turning of and on ... My suspicion was, that the proximity sensor is somehow damaged, so I send it to service. After few weeks, they told me, that everything is okay and there is no glitch with phone. But they were wrong, glitch was still there ... Next day I send xperia to service again, again they didn't find anything. I tried to send phone to service at least 8 times, but the result still the same, they just restarted phone to factory setting...
Now Iam wondering if update to new custom rom (e.g. CM9) would solve this problem?
After all these factory resets, experia is hardcore slow, so I need to do something with phone, because it is unusable ...
Click to expand...
Click to collapse
Hi I have the same problem, I will say it now ITS THE PHONE it has always been like this since day one, does your phone act strange when you charge it as well? Mine does.
AsimR said:
Hi I have the same problem, I will say it now ITS THE PHONE it has always been like this since day one, does your phone act strange when you charge it as well? Mine does.
Click to expand...
Click to collapse
Well it does, Iam little bit sad about that. Phone is still in guaranty, but I dont know why the original service isn't able to find out that problem. Iam going to try to write to Sony and will see. Have you tried to flash your device to custom rom?

[Q] please help, xperia mini pro sk17i blank screen won't boot no logo

Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
I think Services center is the best , go their and they will repair your phone
if not , by new one
Re:
Mohamed Hashem said:
I think Services center is the best , go their and they will repair your phone
if not , by new one
Click to expand...
Click to collapse
thank you very much for your suggestion, that's last solution for my problem. i hope any others trick that i can doing again for my case.
because this phone is very important to me.
galieh said:
thank you very much for your suggestion, that's last solution for my problem. i hope any others trick that i can doing again for my case.
because this phone is very important to me.
Click to expand...
Click to collapse
man i'm sorry , but you have bricked Screen !
Hi
What do you want to do?
If your screen is broken, you could "do" something via ADB, but not so much.
PERHAPS you could delete your lockscreen (you can do, search), make the device boot wisthout sim cadr (=no pin), install (adb install) something like airdroid or similar (i do not know such apps), launch it (inside ADB with "am" + something) and hope you can "use" your phone via PC.
Ok looks more like SCI-FI!
galieh said:
Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
Click to expand...
Click to collapse
u really are in trouble
as from ur description I think u have dameged ur hw mainly lcd
nothing can be done without taking to cus. care.
as u were unlocked they will charge u.
try this
galieh said:
Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
Click to expand...
Click to collapse
My friend has a Mini Pro with broken lcd , he broke it 6 months back but he still manages to use till now with out any problem....
try flashing custom kernel and a new ROM , If that doesnt help.... u have to go to customer care..
Re:all
thanks all, but i'm sure that lcd is fine (maybe), because, before that (suddenly restart) my phone is allready fine with all function normally (although my lcd is broken but touch function is normal). until restart happen, my phone was not start up again. in lcd i see blank, no logo and anything. just vibrate 2 times. in that condition i think, i can make a call for test but the warning from sim operator said that my phone was turn off.
What do you want to do?
If your screen is broken, you could "do" something via ADB, but not so much.
PERHAPS you could delete your lockscreen (you can do, search), make the device boot wisthout sim cadr (=no pin), install (adb install) something like airdroid or similar (i do not know such apps), launch it (inside ADB with "am" + something) and hope you can "use" your phone via PC.
Ok looks more like SCI-FI!
Click to expand...
Click to collapse
for Publiuss, i hope you can give me tutorial how to controllling my phone via pc in condition my phone like now.
maybe use the usb cable to know that my phone (until flashing rom or kernel) was working or not, and if i can getting that, means, my phone trouble in lcd.
i will keep out for cust care if i can solving my trouble by self, because maybe if i have to go cust care they will charge me cost not much different with new buying this phone.
galieh said:
Dear All,
My xperia mini pro sk17i condition nowne.
Click to expand...
Click to collapse
Well Man i say is not software problem. If you flash stock firms, custom roms and kernels you manipulate all the system if the phone dont turn on is a ardware problem. Search a tuto how to open you phone and see if dont have nothing wrong. The conection screen "flex".you see all ok buy a new screen on eBay. Try. After all that phone is very important for you.
Press thnks if I helped to your mind.
Sent from my SK17i using xda premium
actually i had the exact same (or similar) problem after 6 months of ownership.
1) broken screen, dropped phone several times, everything still works no trouble
2) random restarts
3) boot problems, restarts got more frequent
4) can no longer boot, only a lit black screen, no SE logo
Does that sound familiar?
I understand it could be a HW problem but the only thing I can think of is the digitaliser/screen. Try to replace that and see far you get, you can find a replacement cheap from ebay (they come free with tools) and also disassembly guides are on ifixit
please post your results!!
Mini Pro screen is really vulnerable, so even a little defect can cause further issues.
I had a Mini Pro which its screen cracked when I dropped it, it was fully functionable for weeks then one Friday touchscreen didn't response anymore.
I visited a technician and paid about 4,000 Philippine pesos to get it fixed.
Second defect happened after I came back to Korea, when I dropped it toward the wooden frame of my bed.
At first the screen had several purple horizontal lines, then soon it completely blacked out.
It still exists inside my drawer, and since I loved its keypad, I recently ordered $20 screen set in Aliexpress.
I have a question: Did you fix your device after writing this thread? Was the problem related only with the screen?

[Q] problem with touch in lock screen in my xperia neo MT15i

well,
With due respect, i would let all of u guys to know that i have been suffering from touch problem with xperia neo MT15i. the problem is that when i want to unlock my phone with slide lock than the touch does not response properly! i mean i need to slide the lock for several time through my thumb. is not it bothering? despite it , whenever i can manage to unlock my phone by sliding over, initially the touch does not respond smoothly! suppose, whenever i go to the apps drawer instantly after unlocking, the app or game start while i try to slide over to go to the next apps drawer! that means on which app or game my thumb touches for sliding and going in next page, my phones receives that i wanted to stat the game or app! please help me! please!!!!!!! please response my sms!!! i ardently request to all the XDA guys!!!
well, i need to add some xtra info. regarding my problem, that i have rooted my phone several times through flash tool and stock rom with locked boot loader! i have never suffered from touch problem in before! recently i have been! i also wanna mention that, the problem arose suddenly! one day i wake up from bed and my phone was behind me! so i guess that my phone display have been strongly pressured through my arm or something else!!!!!!!!!!!!!!!!! so please help me considering all the issues!!!!!!!!!!!!!! android version: ics 4.0.4,build number: 4.1.B.0.587,kernel: 2.6.32.9-perf!!!!!!!!
Just want to say that same thing is happening to me last few weeks with same phone. Thing is, it didn't worked worse and worse, but it just worked well one day, and the other day it was terrible, and it still works equally terrible. I never rooted or flashed my phone and never sleeped on it so I think that's not the problem.
Hope you can help us..
Oli0909 said:
Just want to say that same thing is happening to me last few weeks with same phone. Thing is, it didn't worked worse and worse, but it just worked well one day, and the other day it was terrible, and it still works equally terrible. I never rooted or flashed my phone and never sleeped on it so I think that's not the problem.
Hope you can help us..
Click to expand...
Click to collapse
i think u are supposed to flash ur ROM using flash tool! bout for doing these u need to downolad ftf. file from the ROM section and flashtool software also! its very easy to flash ur phone!!!!! i hope problem will be solved!!!!! dont forget to back up ur files before flashing!!!!!!!
Same here
Hey, I'm having the same issue with my Xperia Neo (MT15i). :crying:
My phone is nearly 2 years old. I have used Gingerbread, then ICS, Jelly Bean (Rooted-Cyanagenmod). I had no issue with the touch screen earlier. Since the phone performs bit slow on advanced android versions I decided to install Gingerbread again to make it faster.
From the day I installed GB again, I'm having this issue.
Gotta swipe about 4 times to answer or reject a call. (Even I do press power button to off the screen, then power button again only then swipe works)
Swipe about 4 times to unlock the screen.
Try the pattern about 4 times.
I believe it's a software issue. If it's a hardware issue touch screen should not be working at all right? The thing is, it only malfunctions like that for the first 4~5 touches when the screen turned on. After that the whole touch screen works perfectly.
I was using my phone rooted for a long time without any issue. This started when I tried to flash gingerbread again in last month. I flashed another gingerbread tft, but the problem still remains.
Today I flashed the kernel to FusioN v5.5 and installed MIUI 5, still the issue is there...
touch problem
Samith_LK said:
Hey, I'm having the same issue with my Xperia Neo (MT15i). :crying:
My phone is nearly 2 years old. I have used Gingerbread, then ICS, Jelly Bean (Rooted-Cyanagenmod). I had no issue with the touch screen earlier. Since the phone performs bit slow on advanced android versions I decided to install Gingerbread again to make it faster.
From the day I installed GB again, I'm having this issue.
Gotta swipe about 4 times to answer or reject a call. (Even I do press power button to off the screen, then power button again only then swipe works)
Swipe about 4 times to unlock the screen.
Try the pattern about 4 times.
I believe it's a software issue. If it's a hardware issue touch screen should not be working at all right? The thing is, it only malfunctions like that for the first 4~5 touches when the screen turned on. After that the whole touch screen works perfectly.
I was using my phone rooted for a long time without any issue. This started when I tried to flash gingerbread again in last month. I flashed another gingerbread tft, but the problem still remains.
Today I flashed the kernel to FusioN v5.5 and installed MIUI 5, still the issue is there...
Click to expand...
Click to collapse
i am totally confused bro what to do!!! on a very day i went to a hardware technicians shop to solve the problem!! they said it may be hardware problem but did not say surely!!!!!!! i am looking forward a kind help from any expert of this forum!!!!!!!!!!!!!!
I'm having the same.i have tried anything but still same issue.
Hello people!
I had the same problem when 2 of my friends tried to pull the phone vigorously! -_-
I had to swipe 4-5 to get it to respond and the screen would act weird for another couple of seconds! -_-
Tried Factory Reset etc but still no use!
So I took it to the service center and they said it could be the digitizer(screen) problem but not sure, and that it would cost 4k for that!
Fortunately I had another problem with the sound setting on my phone so I gave it back to them to solve that at least. They flashed the phone with latest ftf(some GB ftf at the time) and gave back the phone saying they couldn't solve the sound issue.
BUT to my surprise/luck my screen prob was fixed! And I dint pay them a single pie!
So I think y'all should try flashing the Stock ftf, preferably ICS 4.1.B.0.587 and its Kernel
Here is the link - http://forum.xda-developers.com/showthread.php?t=1952333
I hope it works for y'all! All the best!
P.S - I'm now running Super Jelly Bean 8.0 on SuperFusionNeoKK Kernel

Z2 rebooting automatically

Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
silver1704 said:
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
Click to expand...
Click to collapse
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Envious_Data said:
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
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Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
silver1704 said:
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
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Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Envious_Data said:
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Click to expand...
Click to collapse
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
silver1704 said:
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
Click to expand...
Click to collapse
Z2 suffered alot of manufacturing issues so it is posible a part on a well kept device can break, like my Z2 vibrator motor randomly stopped yet i never dropped it
I've got same problem..did you fixed it? Advice me plz..
Sent from my D6503 using XDA Free mobile app
my has phone automatically factory reset every thing even the SD card
how can I restore my SD card ?????

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