[Q] Updated 4.3, loosing contact pic in text messages - T-Mobile HTC One (M7)

I just updated my HTC One to 4.3 today, things seem to work fine except that when I get a new text message, the contact picture for that user or sometimes all users of current texts disappears for a while than magically comes back. If I go into contacts, the person's picture is always there. Also, it is not consistent, sometimes it happens and sometimes not. Anyone else experience this after the update/any solutions? I did notice that during the update it said updatinig contact database.

chiilguy said:
I just updated my HTC One to 4.3 today, things seem to work fine except that when I get a new text message, the contact picture for that user or sometimes all users of current texts disappears for a while than magically comes back. If I go into contacts, the person's picture is always there. Also, it is not consistent, sometimes it happens and sometimes not. Anyone else experience this after the update/any solutions? I did notice that during the update it said updatinig contact database.
Click to expand...
Click to collapse
Same is happening to me. It's not really a problem for me, I just close the app from the recent apps list and open it again and it's back to normal. Annoying but I can deal.

I'm having this same issue and it seems it's affecting all HTC One's running 4.3, not just T-Mobile. Any thoughts as to possible causes of this problem? I hope HTC becomes aware of it so they can fix it.

This is weird. It's happening to my friend too. I don't have this problem though. I told my friend to clear data on s few apps like contacts, people, dialer, phone and messages. She said it was good for a day but today is back to the same problem. I wonder why some people have this problem and some don't.
Are you guys having problems with all contacts or just some? Maybe it's happening to the contacts that aren't backed up with google?
Sent from my HTC One using XDA Premium 4 mobile app

coupetastic-droid said:
This is weird. It's happening to my friend too. I don't have this problem though. I told my friend to clear data on s few apps like contacts, people, dialer, phone and messages. She said it was good for a day but today is back to the same problem. I wonder why some people have this problem and some don't.
Are you guys having problems with all contacts or just some? Maybe it's happening to the contacts that aren't backed up with google?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's happening randomly on pretty much all contacts (and all my contacts are Google contacts). The only unique thing I have is that my contact photos are synced to my phone using HaxSync. For those of you also with this issue, do you use HaxSync?
I can't figure out what could be the cause of the issue. I contacted HTC and they just told me to clear the cache.
Others have been experiencing the problem here as well: http://forums.androidcentral.com/htc-one/319268-sms-contact-picture-4-3-a.html
Some even performed a factory reset and the issue was still present so clearing the cache wouldn't be a fix.

For me, it does not matter if the picture is from my gallery (google pic) or sync'd to Facebook. It gives the same result. I have tried turning off Facebook sync but it does not make a difference. Given a little time, the picture always returns or I can go into open apps and "close messaging" and when I reopen all pictures are there.
After doing some research, I went into recovery mode and cleared system cache after a couple places suggested this after an update. Unfortunately, this made no difference. I was going to try a factory reset and let all my contacts resync, etc but don't want to do all that work if it is not a sure solution. This all worked just fine for me prior to the update. Hopefully, this will get the attention of HTC. Also, I have read in the last couple days that HTC is preparing another update that is hitting other countries first to move all HTC One's to Sense 5.5. It looks like as big a file as this past update so maybe a fix may be there?

I have it too. HTC screwed up here. They'll have to address this in a next update. Lets all email HTC and let them know
Sent from my HTC One using Tapatalk

thevuman said:
I have it too. HTC screwed up here. They'll have to address this in a next update. Lets all email HTC and let them know
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Hopefully they send us an update just as fast as they did with the HDR camera mode screw up, they latterly fixed it the next day.

Count me in, same here, even tried wiping everything starting from scratch and not restoring anything
Sent from my HTC One using XDA Premium 4 mobile app

OK, so I've been Tweeting with @TmobileHelp and I advised that the contact pictures were from sync sources, they say that the pictures we have associated with the contact should be on the devices and this problem should go away. Though it makes sense, at the same time it doesn't make any sense to me.
If we have contact sync's and the phone lets you replicate that kind of data from whats stored on other servers, why should I have a local copy of the pics for it to work?... can anyone help me confirm the local pics thing?
Thanks!

megabiteg said:
OK, so I've been Tweeting with @TmobileHelp and I advised that the contact pictures were from sync sources, they say that the pictures we have associated with the contact should be on the devices and this problem should go away. Though it makes sense, at the same time it doesn't make any sense to me.
If we have contact sync's and the phone lets you replicate that kind of data from whats stored on other servers, why should I have a local copy of the pics for it to work?... can anyone help me confirm the local pics thing?
Thanks!
Click to expand...
Click to collapse
What do you use to sync your pictures? I use HaxSync. Not sure if everyone having issues is also using that or not. But either way, syncing photos is much more convenient than having to store individual photos for everyone on the device and it worked fine prior to the update so we shouldn't have to lose that ability. What's odd is how the photos are sometimes there and sometimes not. Maybe it has something to do with the linked accounts on those contacts? All of my contacts with photos have a Google contact and a HaxSync account linked together.

jpzsports said:
What do you use to sync your pictures? I use HaxSync. Not sure if everyone having issues is also using that or not. But either way, syncing photos is much more convenient than having to store individual photos for everyone on the device and it worked fine prior to the update so we shouldn't have to lose that ability. What's odd is how the photos are sometimes there and sometimes not. Maybe it has something to do with the linked accounts on those contacts? All of my contacts with photos have a Google contact and a HaxSync account linked together.
Click to expand...
Click to collapse
Do you use the HaxSync Jelly Bean Workaround ??? I haven't tried that software, it says that its for 4.1, doesn't mention anything for 4.3.

megabiteg said:
Do you use the HaxSync Jelly Bean Workaround ??? I haven't tried that software, it says that its for 4.1, doesn't mention anything for 4.3.
Click to expand...
Click to collapse
That's only for 4.1. 4.2 and above don't need it. I just tweaked something and my contacts photos seem to working so far. Not sure if it'll last but some of you may want to try it out.
In my contacts app, click up top left in the "Phonebook" dropdown. Unselect HaxSync and just leave Google checked. All of my contacts that are already linked are still showing their photos, and the issue in the messaging apps seems to be fixed (at least for the past 25 minutes).
Let me know if this helps anyone else.
My hypothesis is that those of us having issues with the blank contact photos in the messaging app have multiple items checked in the Phonebook dropdown.
EDIT: Nevermind.... the issue is back. I can't figure it out. It's gotta be a bug that needs to be patched.

Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.

chiilguy said:
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
Click to expand...
Click to collapse
That's interesting to hear that the issue still occurs even with photos from the gallery. That removes the idea that it's purely a synced photos problem.
And sadly my idea failed to work so it looks like this is definitely a bug that needs to be patched.

jpzsports said:
That's only for 4.1. 4.2 and above don't need it. I just tweaked something and my contacts photos seem to working so far. Not sure if it'll last but some of you may want to try it out.
In my contacts app, click up top left in the "Phonebook" dropdown. Unselect HaxSync and just leave Google checked. All of my contacts that are already linked are still showing their photos, and the issue in the messaging apps seems to be fixed (at least for the past 25 minutes).
Let me know if this helps anyone else.
My hypothesis is that those of us having issues with the blank contact photos in the messaging app have multiple items checked in the Phonebook dropdown.
EDIT: Nevermind.... the issue is back. I can't figure it out. It's gotta be a bug that needs to be patched.
Click to expand...
Click to collapse
chiilguy said:
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
Click to expand...
Click to collapse
jpzsports said:
That's interesting to hear that the issue still occurs even with photos from the gallery. That removes the idea that it's purely a synced photos problem.
And sadly my idea failed to work so it looks like this is definitely a bug that needs to be patched.
Click to expand...
Click to collapse
Thanks a lot for the follow up. I agree, I know that Tmo-support was pulling a fast one, initially they actually suggested me to pull the battery of the phone out and replace... (lol)
I think that this issue is connected to a contacts database corruption, I've always notice the the contact phone sync (regardless of the source) its kind of flaky, it must of gotten worse while upgrading. Funny because I chose to delete all the txt msg I had prior to upgrading (because I read this thread before hand) hoping this would minimize my chance of getting the issue but no.... it didn't work.
I'm going to keep on trying to figure out what else can I do to make this better until Tmo and HTC decides to fix it.

I hope that these posts don't seem unnecessary but I want to post what I have tried so others don't feel the need. I was playing with the contacts app and suddenly under phonebooks available (upper left corner pulldown) the sim card showed up, where it had not prior and the three contacts listed where the 3 contacts Tmo uses for you to check minutes, balance, whatever ( I never use these) I know I did not put anything to the sim so I deleted these and unchecked sim....no difference. I now have gone back and added sim to phonebooks (tho empty) to see if any difference.
Megabiteg: I agree with you saying about a change in the contacts database and I specifically remember during the update a message saying something to the effect of "updating/reformating contacts database".
Just another text, no change, it appears it does not matter what phonebooks are/are not used; the problem still exists. I am reluctantly coming to the conclusion that this is something HTC will have to remedy.

Did I just post that I would try not to post as much? LOL My experience got me to wonder if maybe the system was going out and checking the sim phonebook first (I would guess most people do not use it) and not finding an image and then after some lag going to contacts? So: I shut the phone down, took out the sim, powered up and went into contacts app and sms app (everything there), powered down and replaced the sim and rebooted.
Well, absolutely no difference. I am all out of ideas other than waiting for a patch...damn.

Is it just me or does the missing photo seem to affect the most recent person you text? (top of the messaging app)

I have a theory that it is related to the Link Contact service. It doesnt seem to effect contacts who have photos on every linked account.

Related

Facebook pictures in Contacts [KaosFroyo]

Alright so I've basically fallen in love with the most recent version of KaosFroyo, minus this one aspect, and that is that almost none of the profile pictures for my synced Facebook contacts will appear on the phone. Like, 5 randomly are appearing, but none more. How can I get the other peoples pictures come up?
Thanks!
Chiggins said:
Alright so I've basically fallen in love with the most recent version of KaosFroyo, minus this one aspect, and that is that almost none of the profile pictures for my synced Facebook contacts will appear on the phone. Like, 5 randomly are appearing, but none more. How can I get the other peoples pictures come up?
Thanks!
Click to expand...
Click to collapse
This has been an issue for everybody on all roms lately. You can dl the app "syncmypix" free from the market. Works great!
Works like a dream! Thanks mate.
I was having the same issue. I was able to manually sync them last night without any extra app. While in Contacts hit the menu button then display options. Make sure that your contact list is also displaying all contacts for Facebook. Go back to your contact list and long press which contact you want to link with Facebook. Click edit contact. Then click menu and Join. Now select the Facebook contact for the corresponding person.
I have also found that going from the stock ROM to Kaos, is that if the contact name does not match up to the facebook contact exactly, it wont sync. I have not found a way to manually snyc then up like in the older stock versions.
@bl4scott, the post above you works for KaosFroyo
Jstx13 said:
I was having the same issue. I was able to manually sync them last night without any extra app. While in Contacts hit the menu button then display options. Make sure that your contact list is also displaying all contacts for Facebook. Go back to your contact list and long press which contact you want to link with Facebook. Click edit contact. Then click menu and Join. Now select the Facebook contact for the corresponding person.
Click to expand...
Click to collapse
Thats the method i kind of stumbled upon as well.. The whole contact thing was really aggravating me. haha
Yea weird bug. I haven't had an issue, but my wife's phone did.
Sent from my FroyoEris using XDA App
The new official Facebook app has contact sync also. So if you wanted to, you could remove your "Facebook for HTC Sense" account, reboot, let it remove all the data, and then open the settings in the Facebook app and change it to sync all contacts. I don't know if it works any better, but it's worth a shot.
zwade01 said:
This has been an issue for everybody on all roms lately. You can dl the app "syncmypix" free from the market. Works great!
Click to expand...
Click to collapse
Freaking lovely! Just what I needed. Thanks! That'd been driving me batty for a week.

How to update google contacts

Dumb question, but I have yet to figure it out LOL. So I got 2 new phones for my kids and I add them to my contact list and sync contacts, but everytime I flash a new rom and log in to my google account the 2 new phones are never on my contact list and I continually have to re add them. How do I get my contacts to sync and update to my google account ?
Thanks for any help it's driving me nuts.
When you add a contact, there are options to save to the phone, google, or sim card, make sure you change from phone, to google.
fenixnr said:
When you add a contact, there are options to save to the phone, google, or sim card, make sure you change from phone, to google.
Click to expand...
Click to collapse
Ah, never noticed that before ! Thank you
Also make sure in your setting that you google account is set up to sync the contacts
Sent from my Dinc... I mean Rezound
Since we're on this topic, I've noticed that when I edit a google contact on my phone it only stays changed for a few mins until it re-syncs with google contacts and then it goes back to the way it was. How can I set it so that I can edit info on the phone and it'll update the contact on google's servers. It seems like its only a one way sync on this HTC phone. I've had galaxy S phones before and never had this problem. Thanks.
derek4484 said:
Since we're on this topic, I've noticed that when I edit a google contact on my phone it only stays changed for a few mins until it re-syncs with google contacts and then it goes back to the way it was. How can I set it so that I can edit info on the phone and it'll update the contact on google's servers. It seems like its only a one way sync on this HTC phone. I've had galaxy S phones before and never had this problem. Thanks.
Click to expand...
Click to collapse
Bump.
Is there no way to have the phone update gmail contacts on google's servers? I've never had this problem before on any Android phone. Samsung touchwiz, AOSP, and Cyanogen all worked properly.
derek4484 said:
Bump.
Is there no way to have the phone update gmail contacts on google's servers? I've never had this problem before on any Android phone. Samsung touchwiz, AOSP, and Cyanogen all worked properly.
Click to expand...
Click to collapse
I have the same problem on an SG3. It is driving me crazy. At the moment is seems that the only way to get a new contact on the phone is to enter it into Google first.
This seems to be a big problem for a lot of people.
I expect that there is some simple answer and that it is simply that smething which is being misunderstood - but if some knows the answer and could post it here - there would be a lot of grateful people.
There is also the option to back your phone up with your google account when you first sync it. DoD you select that?
____
I hope I'm doing this right
derek4484 said:
Bump.
Is there no way to have the phone update gmail contacts on google's servers? I've never had this problem before on any Android phone. Samsung touchwiz, AOSP, and Cyanogen all worked properly.
Click to expand...
Click to collapse
Under people, make sure everything is deselect except Google contacts. Then everything should sync
Sent from my ADR6425LVW using Tapatalk 2
Weirdness with mine is I keep adding numbers to my Google account and it syncs but days later when I change roms It isn't saved.
ReZound
blestsol said:
Weirdness with mine is I keep adding numbers to my Google account and it syncs but days later when I change roms It isn't saved.
ReZound
Click to expand...
Click to collapse
i have the same problem and it drives me crazy. when i update a Google contact on my phone and after manually sync the contacts, it doesn't get updated on my Google account on the net.
please advice.
Complaints here are worthless without saying what code is being run. I use rooted/debloated stock firmware, and contacts sync just fine between the phone and gmail.
mike.s said:
Complaints here are worthless without saying what code is being run. I use rooted/debloated stock firmware, and contacts sync just fine between the phone and gmail.
Click to expand...
Click to collapse
Same. I've never had an issue like this in all my years on android. All I can say is make 100% sure you are changing the Google contact in your phone book and not a phone/facebook/sim one. Any chances made via phone or Web to contacts should sync pretty much instantly.
Also if you have multiple accounts like I do, I'd recommend using just one for all your numbers and having the others just for email addresses and such. Maybe the multi account sync is just showing the one with the most information vs the actual one that you edited. See if this helps
finally i found the solution on the net. @ https://forums.motorola.com/posts/4b949ea56b

Force Facebook contact sync

I just updated my Sprint Evo 3d to ICS last night and before I learned that you can't see Facebook contact images in 3rd party apps without some tinkering I deleted my gmail and Facebook accounts from the phone thinking that would help. When I put my accounts back Facebook only automatically linked half of my contacts. I selected the option to sync with existing contacts. Is there any way to get it to automatically link the rest? I don't want to manually link 100+ contacts. Is there a way to manually trigger the linking? Also, I don't know if it matters, but before the ICS update I had Facebook and Facebook for sense on the phone. Now it is only Facebook.
The other 100 might now have a phone number linked to fb or the names are,diffrent or you don't have an email for them or some kind,of linking info I'm your phone but the fb app should allow you to resync the people in settings I think
Sent from my PG86100 using XDA
Mr nerd said:
The other 100 might now have a phone number linked to fb or the names are,diffrent or you don't have an email for them or some kind,of linking info I'm your phone but the fb app should allow you to resync the people in settings I think
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
All the names are identical so that isn't a problem and they linked perfectly fine when I first got the phone with gingerbread. When I first set up the phone periodically the phone would alert me to possible contact links every so often until they were all linked. It isn't doing that now.
http://forum.xda-developers.com/showthread.php?t=1639275
sitlet said:
http://forum.xda-developers.com/showthread.php?t=1639275
Click to expand...
Click to collapse
Sitlet I think that is for a different issue. My problem isn't that 3rd party apps can't get the pictures (well that WAS my problem originally), it is that the link is not being established in the first place. I can fix the picture issue but I need the phone to prompt me about potential links between the contacts so I don't have to do it manually. The fix in that thread won't LINK my contacts right? It will just allow 3rd party apps to get the contact photos.
In case anyone cares, it took about 48 hours and last night I received the prompt suggesting I link contacts. I have no idea why it would take so long to trigger but all is well in the world now. Thanks to those who tried to help.
killerz298 said:
In case anyone cares, it took about 48 hours and last night I received the prompt suggesting I link contacts. I have no idea why it would take so long to trigger but all is well in the world now. Thanks to those who tried to help.
Click to expand...
Click to collapse
I bet it's facebook's problem. They've been having a lot of issues with the mobile app. Mine, along with many other people, has been logging out and having problems with sync lately.
sitlet said:
I bet it's facebook's problem. They've been having a lot of issues with the mobile app. Mine, along with many other people, has been logging out and having problems with sync lately.
Click to expand...
Click to collapse
Yeah for a few days it forced me to login every time. It wasn't just the mobile app though it was doing it to me on the regular web version as well.
Now that I have this all figured out it leads me to my next question. I used syncmypix to grab the high quality images from FB instead of the **** low rez ones that it imports itself and it synced it to my gmail account. However, the phone is set to default to the FB picture not the Google version. I can go into each contact and tell it to use the gmail photo but once again, I would rather not have to do that. Anyone know of a batch way of doing this?

Issue with Contacts, Sync, Pictures, Messaging Client

Okay guys I have been having this or a similiar problem since back when i had my droid X.
Here is what happens:
I sync my contacts with google and facebook, pretty everything links okay and the contacts that don't I manually link to the proper facebook contact. All of my contacts have pictures now from facebook. When I use the messaging app my contact images seem random, some show up some don't. I have googled this to no avail and it seems that others do have this problem and something like syncmypix app can solve the problem which is the route i took with my Droid X. This method seems hacky to me and I really dont like having to run another syncing app when the pictures seem to already be connected to the contact.
The second bigger problem is that the contacts without pictures seem to not actually be connected to the proper contact at all in the messaging app. When i click on the "ghost man" (because the picture doesnt show up) thumbnail I am not forwarded to the contact details. However for contacts with pictures everything works properly.
When I use a third party messaging app (sliding messaging) everything works perfectly.
So the question is, am I doing something wrong? Is there an inherent flaw or bug in android that is ****ing this up? Is my cellphone data corrupt? What is going on... I love android but this is seriously almost driving me away as it has been an issue for almost 3 years with 2 different phones for me.
Thank you!

Contacts Not Defaulting to Google - Also Contact Icon Issue

I'm trying to set the default contact type action when adding a new contact so it's saved to "Google" instead of "Phone" but cant for the life of me figure it out. It seems so basic and was easy on my Galaxys.
Anyway, I discovered that the phone defaults to saving people locally which doesn't sync with my Google account. I can change the "contact type" (when adding a new person) to "Google" and thats works but I was hoping to make that the default account type. Also, I noticed that once you save a contact under the account type "People", there is no way to go back and edit the contact to change that.
Also (and unrelated) I noticed a really strange issue...sometimes when I boot my phone, the "Contacts" icon in the app drawer changes to a "People" icon. It works just fine and is the same application underneath. If I reboot my phone, It will change back. I will post some screen shots below if anyone is interested. Possibly its a little bug..
Thanks in advance for any thoughts on this..
* If it matters, I'm running stock 4.4.2 Unlocked/Rooted/S-On
Icon
Thought I would post the screenshots anyway.
In the first, the Contact icon is fine, then after a reboot, it's gone and becomes the icon becomes "People"....after another reboot, it's back to Contacts.
Kinda crazy...
I have the same issue with not being able to save contacts to Google by default and its really annoying. I tried contacting HTC support about it but if course they were no help. Hopefully it'll get rectified in a future update
Message delivered via three eyed raven
In the People app, go to Settings>Open account settings. Is Google under the options, and is "Auto Sync" turning on? If you tap Google, does the Sync status seem okay? You might try to remove the Google account, and re-add it.
"People" is the name that HTC uses for this app on all its phones. "Contacts" is what Google uses, and on most other devices (like Samsung). I guess its just one of those silly things that HTC made different "just to be different". Its actually odd that "Contacts" shows up at all (then changes to "People"), and I've never seen that.
Since you are rooted, you didn't happen to migrate your contact info or anything related (call history, SMS, etc.) from another device?
You might try to navigate to Contacts (yes, ironically the app is still called "Contacts" even though HTC like to call it "People") in Titatium Backup and see if wiping add data helps.
redpoint73 said:
In the People app, go to Settings>Open account settings. Is Google under the options, and is "Auto Sync" turning on? If you tap Google, does the Sync status seem okay? You might try to remove the Google account, and re-add it.
"People" is the name that HTC uses for this app on all its phones. "Contacts" is what Google uses, and on most other devices (like Samsung). I guess its just one of those silly things that HTC made different "just to be different". Its actually odd that "Contacts" shows up at all (then changes to "People"), and I've never seen that.
Since you are rooted, you didn't happen to migrate your contact info or anything related (call history, SMS, etc.) from another device?
You might try to navigate to Contacts (yes, ironically the app is still called "Contacts" even though HTC like to call it "People") in Titatium Backup and see if wiping add data helps.
Click to expand...
Click to collapse
Thanks for taking the time to reply.
No, my contacts all reside on google and when I setup the phone and sign in, it just migrates them on to the phone. Auto sync is turned on and Google syncs just fine.
The issue seems to be that when adding a new contact from the phone, it defaults the "contact type" (the next selection after adding the name at the top of the screen) to "phone" which, of course, stores the contact locally. Because of that, the contact never syncs with "Google. To correct this, you have to change "Phone" to"Google". That saves it to my Google account and all is fine. What I was trying to do was make that Google selection the default when adding a new conact.
As far as the icon issue, it's just weird. I called a couple buddys to ask what they have and they all have "contacts" on thier M8's ..must be a smaill bug
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Sent from my HTC One_M8 using XDA Free mobile app
jackryan57 said:
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
I know..it's brutal...
jackryan57 said:
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Click to expand...
Click to collapse
In the People app, go to Settings>Manage contacts>Merge contacts, and see if you can merge then to Google.
Is this on 1.54 or 1.58 software version?
In the people app try going to the upper left where it says phonebook, do the dropdown and uncheck everything but google and try to save a new contact and see what happens...
bimmernut318 said:
In the people app try going to the upper left where it says phonebook, do the dropdown and uncheck everything but google and try to save a new contact and see what happens...
Click to expand...
Click to collapse
I tried that before hoping it would be the solution however that simply chooses which contacts to display on the screen.
Thanks for taking the time to post your idea though.
Solved!!
This was frustrating me also...
you can solve the problem by going into phonebook via the dialler app on your home-screen then swiping over to people and at the top left hand corner under 'phonebook you can choose which contacts are available...
by only choosing your google account now when ever you add contacts the default should be google and not your phone...
if you need to copy contacts from phone to your google account you can do tat by pressing the options tab (3 buttons top right), manage contacts, copy contacts. Solved!!!
Didn't work for me :/
I tried this solution and unfortunately even when I de-select the 'phone' option from the phonebook, the M8 still defaults to putting new contacts in the phone database. Very strange.... anyone else seeing this? Is there a replacement people/contacts app that can solve this issue? It's really inconvenient.
Thanks!
JKPower said:
This was frustrating me also...
you can solve the problem by going into phonebook via the dialler app on your home-screen then swiping over to people and at the top left hand corner under 'phonebook you can choose which contacts are available...
by only choosing your google account now when ever you add contacts the default should be google and not your phone...
if you need to copy contacts from phone to your google account you can do tat by pressing the options tab (3 buttons top right), manage contacts, copy contacts. Solved!!!
Click to expand...
Click to collapse
When adding a new contact, HTC automatically uses the last folder chosen as defualt for next ones being added. Hence if you choose google once while creating a new contact and save it, that (google) will become your defualt folder for future contacts too.
So. At post 13, didn't work for me, first time I would have fixed the problem naturally.
I have an m7 with the same issue. Tried everything started here and nothing works.
I thought android was supposed to be the cool OS that lets you customize at will.
Oh well.
Did this ever get figured out? It is driving me crazy!
Me facing it too. Does anyone solved this problem? Please let me know

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