Hi
I have a broken Galaxy 3 phone where the screen suddenly stopped functioning with a total blackout so I can't use the phone at all. There is no problem getting the phone fixed within a couple of days but the problem is I want to save all my messages, contacts and other data, especially one conversation text message thread that has gone on for about a year, to my pc. I want the information to be able to be viewed independently on my computer like I read emails etc. and then I can store it on a portable hard drive by copy and paste. Samsung kies doesn't seem to allow for this. I can back up the phone apparently but the info can only be read by another similar phone so it is restricting how you see your own information. I want the information on my computer without the need of another similar phone because what if I decide to buy a totally different phone that has software that's not compatible. The shop representing Samsung who will fix the phone said that everything gets wiped and they won't even have Kies on their computers because they think its unstable software. Ideally it would be great if there was some kind of software for my computer that enabled it to read all the info on the phone as if the phone was a flash drive connected by USB and then I could simply copy and paste across from phone to computer. The phone is recognised by the computer through the USB but obviously it can't read inside the folders on the phone which just show as empty. Anybody know of anything to get the results I want? Thanks.
Hi there,
Try this..
Good luck!
adb pull /data/data/com.android.providers.telephony/databases/mmssms.db
Click to expand...
Click to collapse
Galaxy 3 broken screen
[
Sorry I tried to use these but I really don't know what I'm supposed to do. Both suggestions are completely foreign to me.
Related
So let's start off saying I messed up bad. REALLY BAD. I'm not the one who is braindead, by the way. It's my vibrant.
http://i.imgur.com/R6UfS.jpg
I have an important recording in one of the folders in my internal data that I would be willing to go very far to restore. The recording would be impossible to reproduce, even under the same circumstances and people involved.
I've been able to boot up the phone (supposedly) because I hear the hardware battery charging sound. Only two of the indicator lights on the bottom light up. The touchscreen seems to be unresponsive, but I could be wrong because the sounds for the phone were disabled before the accident. "HEY MAN YOU SHOULD HAVE USED A CASE" - I did have a case on.
Anyway, when I connected it to the desktop (drivers already installed, done this dozens of times) it said unknown device. I tried other USB ports, still got nothing. I took it to the laptop, same issue. Tried to force install the drivers, that didn't work either. The battery is fully charged. I can restart the phone and the boot times combined with indicator lights at the bottom tell me the phone is "working"
I have Droid Explorer installed, the program I usually use to access the file system. It doesn't find any devices connected. Not sure about ADB. I read somewhere on the forums that you can get into recovery mode by pressing HOME+POWER+VOL UP. I'm not sure if the home button works but I tried this with no luck.
"HEY MAN WHY DON'T YOU BACKUP" - I do. On the first of every month. It hasn't been the first of November, therefore I don't have this backup.
Tell me my friends, is this phone to be euthanized? I would also preferably not want to buy a new screen. Any sort of help is appreciated.
Hey question, is the recording you want on the SD card or the internal memory of the phone, reason I ask is if its on the SD card, you can pull that out, mount it on your lappy or whatever and use the proper SW to explore the card, and retrieve your audio file you want, otherwise, if not then yes you still need a way to overcome the detection of phone to access the two drives for the internal memory of the phone, so you can retrieve your audio file. Yes drivers are the first thing that comes to my mind, however if the phone was being detected prior to damaging it then IDK why that would change unless there is a HW issue from the trauma of dropping it, was the phone detected prior to dropping it with 0 defects and since you damaged it that functionality is no longer working???? I mean your confident its fully booting up, and technically the phones functional except the screen is hosed, do I have this scenario right, and as such is the reason why you cant navigate to the folder you need in order to retrieve your file????
Look you also gotta find a way to see what your doing with the phone so you can get it into mass storage mode, then you'll be able to extract the audio and whatever files you want, BTW replacing the glass isn't that bad, unless your not confidant about doing fragile mechanical work on phones!! And replacing the capacitive glass face would restore the phone to an operable state where you could once again be interactive with it.
Of course if the recording was on the external SD card I wouldn't have a problem with it. It looks like the trauma messed up the hardware, but I can't be sure anymore. Of course If I fix the screen and connect to wifi I can recover it but a screen would cost me another $150 and I'm not sure if that's such a good idea. If only I knew someone else with the same phone, then I could borrow their screen temporarily!
I sort of know exactly everything that you're saying, it's just that there's no solution to the problem so I'll have to either get an expert to recover my files or buy a new screen. Looks like I will need quotes on this.
I have a phone with a cracked screen that still works. That screen with your mobo could be used to at least get a display and pull the files you need. PM me, and I'm sure we can work something out.
Sent from my SGH-T959 using XDA App
I literally had this same problem. I'll tell you what I did. You need to set up adb on your computer. There are plenty of instructional videos on that. Once you have adb setup for sure, then connect your usb and power the phone on. You should hear your phone recognize your device. Open up cmd on your pc and type in adb devices. You should see your phone listed. Now download a program called "Android commander" it's for windows. Android commander uses adb features to see, copy, erase, and basically manipulate all the media on your device without being able to see your screen or enable mass storage. I used this trick to pull pictures of my daughter being born off my vibrant before sending it back to Tmobile for my replacement. I also was able to delete su and any traces of being rooted or having custom roms on my device thus avoiding my warranty being voided. Hope this helps. If you need further help, feel free to add me on google talk. I'm happy to help. I know how I felt when this happened to me. [email protected]
Sent from my T959 using xda premium
Today the screen on my phone decide to finally give in (see link)
i62.tinypic.com/o5zt6b.jpg
I now have a slight issue.... I thought oh it will be easy to recover my photos and files from he phone and itll be a 5 minute job.. however this is not the case. I plugged my s4 in to my computer and it come up as a media device. I searched for videos and photos on the device but nothing came up.
After looking on the internet, i found an application that i can use my my phone via usb on the pc.... however it appears that usb debugging is NOT enabled, this is also tied with the issue that my phone had a pattern lock and a pin combination to access the system
Is there a way i can recover the files from my phone? It contains some sentimental photos of past family members and some really important documents for my assignments.
andy93k said:
Today the screen on my phone decide to finally give in (see link)
i62.tinypic.com/o5zt6b.jpg
I now have a slight issue.... I thought oh it will be easy to recover my photos and files from he phone and itll be a 5 minute job.. however this is not the case. I plugged my s4 in to my computer and it come up as a media device. I searched for videos and photos on the device but nothing came up.
After looking on the internet, i found an application that i can use my my phone via usb on the pc.... however it appears that usb debugging is NOT enabled, this is also tied with the issue that my phone had a pattern lock and a pin combination to access the system
Is there a way i can recover the files from my phone? It contains some sentimental photos of past family members and some really important documents for my assignments.
Click to expand...
Click to collapse
The media is not going to be accessible while the pattern lock is enabled, which is why it connects but does not display any files. There is not a way around this. Your only solutions will be to get the screen fixed or to find a friendly shop that can connect a screen long enough to disable the pattern lock and enable USB Debugging, if needed. In the future, it might be a good idea to look into syncing your pictures and other important data to a cloud service like Google+, Dropbox, etc. on a regular basis to avoid being stuck with less than desirable solutions during worst case scenarios.
Hi,,,
I recently broke my Galaxy S4 screen and its not responsive anymore. It doesn't work and doesnt show anything. Blank screen.
I bought a new Oneplus One and I want to transfer all my data from my old phone. Contacts were 30% saved to the device and 20% were to my sim card and the rest were on my Samsung account so its a bit messy. I dont have an SD card so everything is on the internal storage for my phone. I also would like to transfer my apps cache data.. like whatsapp's groups and contact's chat history.
I never hooked my phone up to my PC so my PC doesnt recognize it when I connect it. I don't really want to fix my screen for 100$ in order to transfer all my stuff to my new phone I also cannot unlock my screen cause the screen doesn't work, I do know the pattern though. just saying
So I cant back up using the USB hub, neither can I do anything to the phone because the screen doesn't work and is blank. Is there anyway I can "bypass" the lock screen and force the phone to connect to the PC in order to transfer my stuff to my new phone?
Please help
Bump
sorry if its against the rules to bump
No need for creating multiple threads across the forums for the same issue. This is against forum rules. Please use the thread linked below to troubleshoot your issue.
http://forum.xda-developers.com/galaxy-s4/help/broke-s4-screen-blank-how-transfer-to-t3021300
Thread closed.
I dropped my s3 and now it has a very thin crack on it. First I was able to see some colours but now it is only black - touch screen gave no response aswell. I was also lucky enough to get the battery out on the initial drop so now all I can do is turn the phone on with or without simcard and let it connect to Wi-Fi. There were no SD Cards aswell.
The phone is not rooted, it is just "stock" in every way.
Getting it repaired costs more than what I paid for it while buying it from a friend years ago so I'm not even considering to get it repaired, I will buy a new smart phone, probably a Galaxy Note 4 or 5. (I'm not sure but this info might be useful. My smart phone knowledge is not much but may be there is a way to fix my issue(that I am explaining below) with the use of a Galaxy Note - without disintegrating the new Note)
My problem is that I need to retrieve a phone number that I didn't have the chance to save yet at the time of the drop. The number is probably one of the latest 5 in Call History and there was also an SMS that came from that number - that specific SMS was saved on the phone, not the simcard.
Absolutely nothing happens on computer side(Windows 7 Ultimate) when I plug it via USB. Can't see the content of the phone in File Explorer or anything else. I updated drivers. The phone starts charging, though.
Samsung Kies does not work as it does not recognize the phone when connected via USB and I need to scan the QR Code to connect it via Wi-Fi which is impossible since I can not give any commands to the phone nor see anything but a black screen.
I have this Samsung Link program. It recognizes the phone through Wi-Fi and I can browse files in the phone from my computer. I checked all files, there is nothing SMS or Call History related. On my web searches, I found out that SMS messages are stored in "/data/data/com.android.providers.telephony/databeses/mmssms.db" but there are no such folders that start with "com.android.providers".
I did not have debugging or other things active at the time and I can not turn anything on or off. It only has Wi-Fi enabled.
I can't even turn the phone off except for pulling the battery out since I need to touch the shut down option that comes in the menu when you hold the power button on the side.
Is there a way to view my Call History or SMS messages from my computer? Please bear in mind that I can not install any apps or give any commands at all to my phone by the use of its screen and it is not recognized by the computer when it is connected via USB.
Most success I've had is the program called Samsung Link that allows my computer to connect to the phone by Wi-Fi and browse files, pictures, videos and such. (Also I did another check for both USB and Wi-Fi connections while typing these. USB still does not work)
I do not have access to another phone to swap screens-motherboards-whatnot.
Kind regards.
angred said:
I dropped my s3 and now it has a very thin crack on it. First I was able to see some colours but now it is only black - touch screen gave no response aswell. I was also lucky enough to get the battery out on the initial drop so now all I can do is turn the phone on with or without simcard and let it connect to Wi-Fi. There were no SD Cards aswell.
The phone is not rooted, it is just "stock" in every way.
Getting it repaired costs more than what I paid for it while buying it from a friend years ago so I'm not even considering to get it repaired, I will buy a new smart phone, probably a Galaxy Note 4 or 5. (I'm not sure but this info might be useful. My smart phone knowledge is not much but may be there is a way to fix my issue(that I am explaining below) with the use of a Galaxy Note - without disintegrating the new Note)
My problem is that I need to retrieve a phone number that I didn't have the chance to save yet at the time of the drop. The number is probably one of the latest 5 in Call History and there was also an SMS that came from that number - that specific SMS was saved on the phone, not the simcard.
Absolutely nothing happens on computer side(Windows 7 Ultimate) when I plug it via USB. Can't see the content of the phone in File Explorer or anything else. I updated drivers. The phone starts charging, though.
Samsung Kies does not work as it does not recognize the phone when connected via USB and I need to scan the QR Code to connect it via Wi-Fi which is impossible since I can not give any commands to the phone nor see anything but a black screen.
I have this Samsung Link program. It recognizes the phone through Wi-Fi and I can browse files in the phone from my computer. I checked all files, there is nothing SMS or Call History related. On my web searches, I found out that SMS messages are stored in "/data/data/com.android.providers.telephony/databeses/mmssms.db" but there are no such folders that start with "com.android.providers".
I did not have debugging or other things active at the time and I can not turn anything on or off. It only has Wi-Fi enabled.
I can't even turn the phone off except for pulling the battery out since I need to touch the shut down option that comes in the menu when you hold the power button on the side.
Is there a way to view my Call History or SMS messages from my computer? Please bear in mind that I can not install any apps or give any commands at all to my phone by the use of its screen and it is not recognized by the computer when it is connected via USB.
Most success I've had is the program called Samsung Link that allows my computer to connect to the phone by Wi-Fi and browse files, pictures, videos and such. (Also I did another check for both USB and Wi-Fi connections while typing these. USB still does not work)
I do not have access to another phone to swap screens-motherboards-whatnot.
Kind regards.
Click to expand...
Click to collapse
You won't be able to view the stuff you're looking for with a file manager on PC, Windows can only view the MTP portion of your sdcard, it cant access or view your system partition which is where mmssms.db is located. You will need to have the device rooted in order to retrieve the files you're after.
You can connect a USB mouse to your device and make selections using the mouse instead of touch, the tricky part is knowing where things are on the display to select them, you can use screenshots of the needed screens from another device like yours. If you can get it to connect to PC via VLC you can share the screen to your PC and navigate that way(you'll need root to access the folder you're after), if you can get it to screencast you can navigate that way also.
Regardless of whether you repair the screen or not, you will have to root the device to do what you're doing.
Sent from my SCH-I535 using Tapatalk
angred said:
I dropped my s3 and now it has a very thin crack on it. First I was able to see some colours but now it is only black - touch screen gave no response aswell. I was also lucky enough to get the battery out on the initial drop so now all I can do is turn the phone on with or without simcard and let it connect to Wi-Fi. There were no SD Cards aswell.
The phone is not rooted, it is just "stock" in every way.
Getting it repaired costs more than what I paid for it while buying it from a friend years ago so I'm not even considering to get it repaired, I will buy a new smart phone, probably a Galaxy Note 4 or 5. (I'm not sure but this info might be useful. My smart phone knowledge is not much but may be there is a way to fix my issue(that I am explaining below) with the use of a Galaxy Note - without disintegrating the new Note)
My problem is that I need to retrieve a phone number that I didn't have the chance to save yet at the time of the drop. The number is probably one of the latest 5 in Call History and there was also an SMS that came from that number - that specific SMS was saved on the phone, not the simcard.
Absolutely nothing happens on computer side(Windows 7 Ultimate) when I plug it via USB. Can't see the content of the phone in File Explorer or anything else. I updated drivers. The phone starts charging, though.
Samsung Kies does not work as it does not recognize the phone when connected via USB and I need to scan the QR Code to connect it via Wi-Fi which is impossible since I can not give any commands to the phone nor see anything but a black screen.
I have this Samsung Link program. It recognizes the phone through Wi-Fi and I can browse files in the phone from my computer. I checked all files, there is nothing SMS or Call History related. On my web searches, I found out that SMS messages are stored in "/data/data/com.android.providers.telephony/databeses/mmssms.db" but there are no such folders that start with "com.android.providers".
I did not have debugging or other things active at the time and I can not turn anything on or off. It only has Wi-Fi enabled.
I can't even turn the phone off except for pulling the battery out since I need to touch the shut down option that comes in the menu when you hold the power button on the side.
Is there a way to view my Call History or SMS messages from my computer? Please bear in mind that I can not install any apps or give any commands at all to my phone by the use of its screen and it is not recognized by the computer when it is connected via USB.
Most success I've had is the program called Samsung Link that allows my computer to connect to the phone by Wi-Fi and browse files, pictures, videos and such. (Also I did another check for both USB and Wi-Fi connections while typing these. USB still does not work)
I do not have access to another phone to swap screens-motherboards-whatnot.
Kind regards.
Click to expand...
Click to collapse
You can also try flashing a custom recovery(CWM if you can get it, what I'm talking about might not work with TWRP and if it did it would still be tricky). CWM can be used by the hardware keys to make selections where TWRP is touch which wouldn't work for you. With a CWM custom recovery you could make a backup of the device then copy the backup over to PC then extract everything you need. You could even root and flash TWRP then boot to TWRP and connect to adb and use adb to create a backup, there are instructions that are easy to find for creating backups with adb, just make sure you understand the instructions so that you're sure you're retrieving everything you need. Then extract what you need from the adb backup.
Maybe easier but more time consuming, contact your service provider and have them send you a copy of your call history, it should all the numbers you've called during the period of time that you ask them for.
Sent from my SCH-I535 using Tapatalk
Hey all, I am totally new to this sort of thing with phones, but have a long IT/networking/Telecom career behind me. I am new to the site, so don't know the best way to find what I'm looking for. My predicament is this: I have an S9+ that was run over (many times ). The case and screen are totally smashed, like a fractured mirror, and are inop. The buttons do not work. BUT it is still powered up and connected to my LAN via WiFi - I can see it in my Connected Devices list on the router. I plugged it into my PC with the USB cable, but unfortunately the PC is not recognizing it. I have already obtained and activated a replacement S9+. Is there any way to recover my data, apps, logs, etc. from the squashed device?
FNBerzerker said:
Hey all, I am totally new to this sort of thing with phones, but have a long IT/networking/Telecom career behind me. I am new to the site, so don't know the best way to find what I'm looking for. My predicament is this: I have an S9+ that was run over (many times ). The case and screen are totally smashed, like a fractured mirror, and are inop. The buttons do not work. BUT it is still powered up and connected to my LAN via WiFi - I can see it in my Connected Devices list on the router. I plugged it into my PC with the USB cable, but unfortunately the PC is not recognizing it. I have already obtained and activated a replacement S9+. Is there any way to recover my data, apps, logs, etc. from the squashed device?
Click to expand...
Click to collapse
Hi,
You can try to connect to findmymobile.samsung.com and find your device. Before that you should have a samsung account configured on the device.
After connecting to the website, you should see your phone with the location and when you click on it you will see some options such as "Save".
Click on it and select what you want to save (app data are not saved if i'm not wrong).
Try from there and let me know if it work for you
Thanks for your response, riojosepha! Unfortunately I did/do not have a samsung account. At least not one intentionally set-up by me. Was one perhaps setup automatically when I purchased the phone through VZN? I'll try poking around at findmymobile.samsung.com as you suggest.
To close out this thread: I am unable to access the phone. I am going to take it to a data recovery company.