Note 3 won't turn on - Sprint Samsung Galaxy Note 3

I had a low battery and had been using my phone at work. I thought I had about 10% left, but looked at my phone and it was off. No, problem I have a usb cord and plug into my work computer to charge it, but no luck. The charging display doesn't come on at all. So, I tried using the same cord with the ad adapter, but same thing. When I first tried it it looked like it was trying to load up, but froze up on the first screen that comes on. So, I pulled the battery, but I am getting absolutely nothing so far. It has been on the charger for about 30 minutes now. What gives? I think I am within my 14 day period at Best buy, maybe it's a battery or phone issue. Of all the days and times it had to be today when I have plans after work, but looks like I have a date with Best Buy instead now. any ideas?

Well that was disappointing. Thankfully it was replaced without a problem. I wonder if it was from the battery dying. I tested the old battery and it powered the new one. Not sure what happened or if that's a first. I hate I lost everything on it.
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Jbroad572 said:
I had a low battery and had been using my phone at work. I thought I had about 10% left, but looked at my phone and it was off. No, problem I have a usb cord and plug into my work computer to charge it, but no luck. The charging display doesn't come on at all. So, I tried using the same cord with the ad adapter, but same thing. When I first tried it it looked like it was trying to load up, but froze up on the first screen that comes on. So, I pulled the battery, but I am getting absolutely nothing so far. It has been on the charger for about 30 minutes now. What gives? I think I am within my 14 day period at Best buy, maybe it's a battery or phone issue. Of all the days and times it had to be today when I have plans after work, but looks like I have a date with Best Buy instead now. any ideas?
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Wow that sucks. I've let my battery die or twice since I've had it. Don't think I'll be taking that Chance again lol
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phyba said:
Wow that sucks. I've let my battery die or twice since I've had it. Don't think I'll be taking that Chance again lol
Sent from my SM-N900P using xda app-developers app
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Mine also accidentally made it to 0 once with no issues. Guess I'll also be a little more careful just in case.
Sorry for your loss.
That sucks
Sent from my SM-N900P using Tapatalk

I remember on my NOTE 2 once my battery died while driving. I tried to plug in my car charger and power it back up but I guess the charger wasn't providing enough juice so I let it charge for like 20 minutes and the phone powered up.
Point is if the battery is totally dead it has to charge for a bit before you can power on the phone...even with a wall charger.

Related

problem powering on after dead battery

so, ive discussed IMO a very nasty thing about this phone I dont like. Of course my goal is to not let my battery die. But it has happened to me a few times. Im finding that after the battery dies, It takes me about 20 minutes to get the phone powered back on. Even if it is plugged into a power outlet. It simply does nothing for about 20 minutes after it is plugged in. Doesnt respond to power button, battery pull, etc.
So..I thought, maybe its a measure like blackberries where they wont power the radio back on until the battery reaches "x" percent. Doesnt seem to be the case either.
Ive had many HTC devices including the OG Evo, never seen anything like this...any ideas?
It's a mystery to me as well. It's happened a couple times to me. The only way I could power it on is by letting it sit on the charger for several minutes.
I think it might have to do with the way we rooted them. The developer mentioned an issue with letting the power go dead. It may not be a problem if you are in fast boot mode.
Hmmm...............
sent from my DAMN EVO!!!
Mine has a problem powering on while it is charging. I'll have to take out the battery and unplug it to get it to turn on.
im finding out that people who are using cwm have a problem charging with power off. Im using twrp so Im sure this doesnt pertain to me..but its got to be something kernel or recovery related. im gonna ask over in vipers thread and see what kind of answers I get
Happens to me often as well. When I plug mines in, its usually good to go about 2 minutes after the red light stops blinking.
Sent from my PG86100 using XDA App
Alchem!st said:
Happens to me often as well. When I plug mines in, its usually good to go about 2 minutes after the red light stops blinking.
Sent from my PG86100 using XDA App
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dude it took me 23 minutes to get my phone back on yesterday
Success100 said:
dude it took me 23 minutes to get my phone back on yesterday
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Damn, that sucks. I'm using TWRP I also suspect it may have something to do with clockwork. Although it could just be that the battery needs to charge to a certain point for the phone to kick in. Who knows.. LOL
Sent from my PG86100 using XDA App
I just ended up trading mine in for a refund. I found the 3d offered very little over the original Evo, and mine had worse reception and call quality than the original. I am now using a nexus s until a better phone comes out.

Uh, Don't let your battery completely drain... Face - to - Palm.

If this device has gets completely drained, it is painful to recover. You will have to try possibly 100 times various chargers, removing the battery etc.
The screen stayed black with an occasional light, but wouldn't power on at all.
It finally worked but you really have to be tenacious.
2 batteries 1 smirk.
edit--
i'd still be messed in this case, unless one also had the standalone charger...
now i'm terrified of letting the battery drain!
Knock on wood...but I've never had this problem.
Sent from my ADR6425LVW using xda premium
u just have to let the led blinking light turn solid then give it a go and it should be good to go
Yeah I never had this problem and my phone has died several times. I just let the blinking light go solid and turn it back on. I did notice that my old LG chargers are a bit finicky with this phone though.
i though this happened to mine too. my phone died, i plugged my charger in but nothing happened. eventually the orange light came on, it just takes a while.
Thank you for something we already have threads on...search is your best friend...
Sent from my ADR6425LVW using XDA App
I have a standalone charger but it only charges to 97%. I hope it's not messing up my batteries.
Sent from my HTC Rezound
Just let it sit on the charger for a few minutes.
The light will blink for a while, but it will still charge. If after 10 minutes the LED is still blinking, unplug the charger and plug it back in.
Run mine dead at least once a week. Which should be common practice. Never a problem. You should definitely let it charge a while before expecting it to fire back up.
nosympathy said:
Thank you for something we already have threads on...search is your best friend...
Sent from my ADR6425LVW using XDA App
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Don't be "that guy".
I exchanged my one-week-old phone yesterday because of this: my phone went dead overnight, so I plugged it in in the morning and got nothing (no lights or anything). I left it charging for about 20 minutes while I got ready for work and still got nothing. When I got to work, I stuck it on the charger again for about 3 hours, and still got nothing. I went to the nearest Verizon store to see what they could do about it, and they didn't even look at the phone, just replaced it.
Works for me, I guess.
Have had this happen twice now (with oem batteries). My problem was though, left them on the charger all day, then they wouldnt turn on or do anything.
sometimes i wonder if the people who said their phones never came back on, actually just freaked because it didn't turn RIGHT back on and frantically started plugging it into tons of chargers thinking all sorts of things could be wrong, when really nothing was.
I have never had a phone NOT come back on, and this is with 2 years of HTC phones (at least 2 dozen phones when you consider all the replacements for various things here and there) and not a single one has failed to charge back up.
not saying anyone is lying, but when something happens that were unfamiliar with, its easy to start getting freaked out.
Think about it, would a manufacturer make a device that has a high tendency to fully discharge, "break" should it actually discharge? Sounds a bit silly...
Ran mine sead before and recharged no problem. You just have to plug it in and wait. It's not gonna turn on immediately. Let it charge.
lithium630 said:
Don't be "that guy".
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Someone has to be that Guy...we don't need 30 threads on the same topic cause people are to lazy to see if someone figuired something out before them.
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nosympathy said:
Someone has to be that Guy...we don't need 30 threads on the same topic cause people are to lazy to see if someone figuired something out before them.
Sent from my ADR6425LVW using XDA App
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In almost every thread on here, someone has to complain and tell the OP to search. There are thousands of threads to go through. Even after narrowing it down with a search they could still miss the answer to their question.
No, this is a problem I've had as well, twice in fact.
The first time my battery ran down from 99% to dead because I was unaware that it lost and was searching for a signal. I couldn't get it to turn on after hours and hours of charging. I finally took it into a Verizon store, and they used a different charger to get it turned back on.
It happened again last night. I was downloading something, the signal was lost, and the battery died prematurely. I used the stock charger to charge it overnight, but when I woke up this morning, the phone refused to turn on. I charged it with my HP Touchpad charger, and it came on about five minutes later.
The stock charger failed to revive the battery BOTH times.
So my solutions are, 1. don't let the battery die. But things happen and sometimes it's unavoidable. 2. If the battery dies and you can't get it charged after hours, try using a compatible charging cord from a different device to get it moving.
Things that are unavoidable happen, but I make darn sure my battery never dies 100% after something that happened with my Droid Charge.
It was custom ROMed and all tweaked out etc and I fell asleep one night when it only had about 10% left. It ran all night and was off in the morning.
When I plugged It in and started it up, every single app started force closing on me. This had never happened before and it was so bad the thing was totally unusable.
Luckily, I had made a nandroid BU the day before and restoring it fixed it.
No idea how true this is, but I've read a few other posts with people having this issue and they found that if you pop the back, pop the battery, plug in, insert battery and replace back. Then you let it sit for 20 or so minutes and it should start up again. Love to know if this resolves the issue for those having it though.

Intermittently Unresponsive

I can't seem to find a thread here with my exact concern and if there is I apologize..
Sometimes if I connect the charger overnight and try to wake-up the phone it is unresponsive. Also, when this happens the charge light will stay on even with the cable unplugged as if its still charging. Sometimes if I wait long enough the lock screen will slowly appear and then it works, other times I'll have to pull the battery.. This can also happen if the phone is just sitting for 1-2 hours without me using it but mostly with the charger overnight.
Anyone else having these issues? Just a little more info, I am using the 2750 Extended battery which is the only one I've used from day one. The original battery has never been used in this phone. Could this be a battery issue? It has done this before and after the last OTA update...
Bone stock, no root.
Hmmmmm....that's odd
Sent from my ADR6425LVW using XDA App
This happened to me as well for a while. I ended up having to reboot the phone which seemed to help for a bit. I always figured it was something lagging in the sense ui. If you end up with a solid answer, Id like to know as well.
Hmm , never had that happen or read any threads regarding it. Might have a bad phone if it's within the warranty get a new one.
UgXvibe said:
I can't seem to find a thread here with my exact concern and if there is I apologize..
Sometimes if I connect the charger overnight and try to wake-up the phone it is unresponsive. Also, when this happens the charge light will stay on even with the cable unplugged as if its still charging. Sometimes if I wait long enough the lock screen will slowly appear and then it works, other times I'll have to pull the battery.. This can also happen if the phone is just sitting for 1-2 hours without me using it but mostly with the charger overnight.
Anyone else having these issues? Just a little more info, I am using the 2750 Extended battery which is the only one I've used from day one. The original battery has never been used in this phone. Could this be a battery issue? It has done this before and after the last OTA update...
Bone stock, no root.
Click to expand...
Click to collapse
This happened to me once but my phone was super hot when it happened..it eventually led me to factory resetting my phone and I haven't had it since.
I think I'm gonna try using the battery that came with the phone for awhile to look for a change. I'd rather warranty the extended battery than the phone.. If that doesn't work I'll factory reset it.
This is exactly why I haven't rooted yet, gotta get the perfect unit first while I'm still under warranty.
Sent from my ADR6425LVW using xda premium
What cable were you using to charge it with?
I've had stuff like this happen with a few cheap cables, and occasionally with others. I've been told it is from well used cables breaking down on the inside or without good enough insulation.
Try a fresh or rarely used cable, after a fresh reboot. I ended up throwing a couple of old cables away and didn't have this problem again or anything similar until lately with a retractable cable I use.
Sent from my HTC Rezound using Tapatalk. Forgive autocorrect.
I have used both the cable and adapter from this phone and the one I had for my old Incredible. Doesn't seem to matter and the Rezound cable is obviously pretty new. That's why I'm hoping it's a battery issue. I'll keep you guys posted...
Sent from my ADR6425LVW using xda premium
Mine used to do that, it would also be somewhat unresponsive most noticable when doing the unlock pattern, it wouldn't make it all the way through the pattern like it thought I was lifting my finger, it did only do this when it was on the charger too. Then it just stopped doing it, I don't remember if it was when I rooted or if I changed chargers or what. Are you using the charger and cable that came with the phone? I may have been using my standalone battery chargers USB plug to charge when it was doing that. Has been about that long since it did it.
I use the charger and cable that came with the phone at work and my old Incredible charger and cable at home. Problem happens with both.
So it is not the extended battery. I installed the stock battery last night and it locked up again. Next stop, factory reset.
Sent from my ADR6425LVW using xda premium
yup,. still doing it..
In case anyone happens upon this thread with the same concern.... A factory reset did correct the problem.. And now I can safely root!!
Curious, when I get a new device one of the first things I do is do a factory reset.
It has been the fix for a number of devices in the past that I just do it automatically now.
Verizon will still exchange your device regardless of root/unlock. As long as it's a manufacterer issue, and not a result of you blowing up your phone from oc, or installing custom software and bricking it.

Phone won't start up anymore!!

So, I left my phone in this girl's car like 2 weeks ago. She just found it today and dropped it off!! I plugged it in to charge, but it just keeps on turning on to the battery charging screen, stays there for about 2 seconds, then shuts down. I've left it to sit for about 1 hour, and still nothing is happening. I tried taking out the battery and pluggin in the AC power, but the buttons on the phone light up for half a second, and thenj go black. It does this time after time after time.
Nothing was wrong with the phone the last time I had it, and the girl says its been under her seat for the last 2 weeks. Any ideas on what I can do to get this thing to start up correctly?
Anyone?
See if it boots recovery.
Sent from my SGH-I777 using xda app-developers app
My Roomba does that if it has not been plugged in while not in use. It discharges completely and loses 'memory' I guess. You could try
1. charging battery in a different phone and then try your phone
2. Try a new battery.
Have you tried leaving the phone overnite charging?
Buy a cheap wall charger to charge your battery off the phone.
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maybe you must buy wall charger to click battery because your battery didn't long not to voltage
pvtien7 said:
maybe you must buy wall charger to click battery because your battery didn't long not to voltage
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I like toasters too!
Two weeks in a car, in California. Obviously charge is prevalent issue, but I've personally left my tablet, and spare phones dead for several weeks at a time, and never had that issue when I decided to recharge. Depending on your location in cali (south?) I'd say it's probly heat damage. Or if she drives like all the women I know in California, it's also likely that it's been bounced around a good deal. Try all the advice on regaining charge here, but if that falls, I'd jump straight to a physical diagnostic

wireless charging not working

i got the nokia wireless charger for xmas, it worked fine for a couple days now whenever i put the phone on the charger it wont charge unless i press down hard on the phone, but as soon as i let go it will stop charging. at first i thought it was the charger so i took my phone to verizon and tried it on the charger they have on display and same thing happend. any one ever heard of this? or got any tips? only thing i can think is charging it on the charger has warped the back since it gets hot, but thats just my opinion.
Could be a case or cover on your phone?
If you got ur phone hot enough to warp the back, you'd know it, lol.
I had a phone that was intermittently working on the wireless charger, and VZW replaced it promptly, no more trouble.
Sent from the Home Depot toilet
Wireless charging stopped working on my phone after 3 weeks of working beautifully. Sent in for replacement. New phone good so far but wondering if this problem will happen again.
slvrdrgn123 said:
Could be a case or cover on your phone?
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Click to collapse
no case or cover on phone
i guess i can go return the phone to verizon but its such a hassle to transfer everything to a new phone, i might just return the charger didnt really like it too much anyways
Might be the charger.... Have you tried using another charger...
Sent from my HTC DROID DNA.
Itzvik said:
Might be the charger.... Have you tried using another charger...
Sent from my HTC DROID DNA.
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He stated the same thing happened to the Verizon store
Sent from my HTC6435LVW using xda premium
hmm, same problem ish for me....I have an otterbox case, and it detects charging just fine. Though I can go to sleep and wake up with it at less than I put it on..yet again, it shows it's charging.....Could it just be getting too hot and stopping the charge?
My phone stopped charging from my Nokia pad also. Took it into Verizon and tried to charge in a known good charging pad and it still wouldn't charge. They issued me a replacement phone and no trouble since
Sent from my HTC6435LVW using xda app-developers app
jas1784 said:
My phone stopped charging from my Nokia pad also. Took it into Verizon and tried to charge in a known good charging pad and it still wouldn't charge. They issued me a replacement phone and no trouble since
Sent from my HTC6435LVW using xda app-developers app
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That would be a royal pain....I'm bootloader unlocked.
Wireless charging is considerably slower than charging via a wall outlet and maybe slightly slower than charging from PC via USB.
The closer the phone is to the pad, the stronger the charging should be. Putting large cases on the phone may possibly cause it to charge slower.
If its charging slower than the phone drains the battery you should make sure the phone makes as close contact to the pad as possible (thin or no case at all) and make sure you don't have overclocked settings or tons of apps that constantly run in the background. You might also consider leaving the screen brightness on automatic so when you charge it at night and the screen comes on it doesn't use full brightness.
Try these things and report back if the situation doesn't improve.
been using wireless charging since i got my DNA on my energizer. as soon as i got my new case (trident) it stopped working THAT night, no prior problems. I thought maybe the case was too thick. tried with my old Verizon TPU which worked fine and without a case, and now it wont stay charging for more than 5-10 minutes MAX, and usually not for more than half a minute... if i push down as well, generally it starts to charge. I really don't want to get a new replacement. I don't see how this feature could break as it did! i would only imagine it would just happen again..
i am glad i am not the only person who has ran into problems with the nokia pads, i tried the pillow and just the plate and it would never charge longer than 30 - 45 seconds, weird thing is that my lg pad charges fine.
i am using the energizer pad. I can only hope its the pad and not the phone! the nokia pad looks nice. hell i guess ill stop in a Verizon store and see if it works there! cant believe it would only last a month. even more odd is that it stopped working when i got my case. i wonder if having the case caused it? i went to sleep with it charging and it seemed fine, woke up to 22% charge. second night with case off the phone was dead when i woke up. previously my phone would be 100% ready to go and cooled off by the AM!
And again I wake up to my phone not being charged even though the charging light was on....seriously?
Random too...some nights it works. Some it doesn't...
Sent from my HTC6435LVW using Tapatalk 2
I had charging stop last night on me, Took the phone off, put it back on and charged to 100 after that.
Had this happen to 2 DNA's! I think it has to do with the phone getting too hot which results in a hardware failure on the device itself. I honestly gave up on wireless charging.

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