Hi,
I have T-Mobile. Using an HTC One.
I belong to several MMS groups, where both iPhones and Android phones are involved. For about 6 months, group MMS was perfectly fine, never had an issue.
For the past month, whenever I send a message to the group, I have a 5% success rate of the message actually being displayed properly for everyone. Everyone keeps telling me my messages are blank. Or it will send multiple blanks. I keep getting sh*t from all of my friends telling me T-Mobile sucks and whatnot. "Get an iPhone, get Verizon." Very frustrating hearing this every damn day. It's really starting to piss me off.
Regular SMS is fine. And any messages sent to the group I can see perfectly fine as well. But sending messages isn't working right! Group MMS is very flakey using the stock app! I don't understand what's going on. T-Mobile doesn't seem very helpful.
Is this happening to anyone else? How do we resolve this? Does anyone work for T-Mobile here? This is getting out of hand.
This is NOT the phone. I have wiped it so many times, tried so many different ROMs. It was perfectly fine and started working improperly out of nowhere. No changes, nothing.
I am not the only one!
http://support.t-mobile.com/thread/55846?start=0&tstart=0
My wife's phone HTC one is doing the exact sake thing!! Just spent an hour on the phone with tom support to no avail. I need to figure this out. Anyone have any ideas at al???
rickm8384 said:
My wife's phone HTC one is doing the exact sake thing!! Just spent an hour on the phone with tom support to no avail. I need to figure this out. Anyone have any ideas at al???
Click to expand...
Click to collapse
Apparently it's affecting all T-Mobile users and not just our device. See here for more info:
http://support.t-mobile.com/thread/57534?start=75&tstart=0
Same problem. This ALL started when I installed the new Hangouts and enabled SMS. Maybe it messed with something?
Anyway, here's something interesting i've found out.
I get a group MMS from multiple devices. When I send the group MMS, android phones "receive it" (on Tmobile/Att carriers), iPhones "reject it" (Tmobile/Att carriers), and WindowsPhones receive "blank" message. Weird.
I had a problem with picture messages. Checking the "delivery reports" under the mms settings makes this problem disappear for me. Try that!
Sent from my HTC One using xda app-developers app
SuperStar1080 said:
I had a problem with picture messages. Checking the "delivery reports" under the mms settings makes this problem disappear for me. Try that!
Sent from my HTC One using xda app-developers app
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Click to collapse
Worked for my wife's HTC one. Now I hope they fix the actual issue.
Sent from my SM-N900T using Tapatalk
Mms works for me if I leave wifi - calling OFF, as soon as I turn it on every MMS message fails.
Sent from my HTC One using Tapatalk
basa820 said:
Mms works for me if I leave wifi - calling OFF, as soon as I turn it on every MMS message fails.
Sent from my HTC One using Tapatalk
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Click to collapse
WiFi calling shuts off the data radio which MMS needs to send messages. I've sent MMS while on WiFI and I will see my LTE signal turn on to send the message. Maybe WIFi calling completely kills the radio which won't allow a message to send.
Related
I have been having issues with my MMS on my photon since I got it. When someone sends me an MMS it comes from the number 9000 with a link to the sprint pictures website like back in the pcs days. I can send MMS fine and it shows up inline like it should. I have tried everything I can think of to fix it including flashing different roms and the issue persists.
Any ideas?
Possible PRL/Profile update problem or just bad service right now.
It's does that in mine as well as my friends epic thinking sprint has the problem not the phone
Sent from my MB855 using xda premium
My PRL and profile are up to date and it happens no matter what my service is like. My wifes evo shift is fine...
I was having a similar problem where I wasn't receiving mms. I called Sprint and they updated my profile and boom its all back to normal.
Sent from my MB855 using XDA App
My daughter has the Epic it happened to her and me last week.
I cant send mms while roaming. It gives me a error that says I don't have a data connection. But I clearly do because I am posting this message while roaming. I checked all the settings I can find and they all show that roaming data is enabled. Any ideas?
radrian92 said:
I was having a similar problem where I wasn't receiving mms. I called Sprint and they updated my profile and boom its all back to normal.
Sent from my MB855 using XDA App
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Click to collapse
If I understand this correctly, the fix to the following problem is to call Sprint to have them update my profile? I ask this because the last few times I have called Sprint regarding this issue they did not know what I was talking about:
All MMS text messages come from the number 9000, and prompt me to click on a link to view the picture on the Sprint picture mail site, instead of simply viewing the photo in the MMS message itself.
Thanks.
Randomly this evening, my phone has decided that it no longer wants to send any MMS messages. I can send SMS messages just fine, but MMS messages do not go through. They sit for a while, and then it just says that the text message cannot be sent.
Anyone have any suggestions that don't involve factory resetting?
kevintstephens said:
Randomly this evening, my phone has decided that it no longer wants to send any MMS messages. I can send SMS messages just fine, but MMS messages do not go through. They sit for a while, and then it just says that the text message cannot be sent.
Anyone have any suggestions that don't involve factory resetting?
Click to expand...
Click to collapse
You have 2 options.
1)do master reset and retest it.
2) call your cell carrier.
I had a similar problem a few nights ago. All I had to do was reboot it.
That's all I need to do for a few random glitches.
kevintstephens said:
Randomly this evening, my phone has decided that it no longer wants to send any MMS messages. I can send SMS messages just fine, but MMS messages do not go through. They sit for a while, and then it just says that the text message cannot be sent.
Anyone have any suggestions that don't involve factory resetting?
Click to expand...
Click to collapse
To solve same problem I'd updated radio
Sent from my XT910 using Tapatalk
Do you have data disabled? I noticed when data is disabled, mms do not go through..
Sent from my XT910 using Tapatalk
No, data was enabled. I was able to browse the internet and such, so I don't think it was a connectivity problem. But it's fixed now, so I guess it really doesn't matter.
Sent from my Motorola Droid RAZR Maxx using XDA
Okay. When I said it was fixed that was actually a lie. It's started doing it again. I have no idea what caused it, but it will sometimes work and sometimes not. Any ideas anyone?
Sent from my Motorola Droid RAZR Maxx using XDA
kevintstephens said:
Okay. When I said it was fixed that was actually a lie. It's started doing it again. I have no idea what caused it, but it will sometimes work and sometimes not. Any ideas anyone?
Sent from my Motorola Droid RAZR Maxx using XDA
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Click to collapse
Do you have a carrier mms limit?
Sent from my XT910 using Tapatalk 2
pedrotorresfilho said:
Do you have a carrier mms limit?
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Click to collapse
Not that I'm aware of.
Sent from my Motorola Droid RAZR Maxx using XDA
Will it be the APN settings problems?
In some country you have to set your mms APN manual
Mine does the same thing. A restart is only a temporary fix because it has done it again a day later or so. I have not found anything to fix it yet.
I am on 4g. Not on wifi. unlimited messages.
loachh said:
Will it be the APN settings problems?
In some country you have to set your mms APN manual
Click to expand...
Click to collapse
Try this on dialpad
*#*#4636#*#*
Wacth phone services
Then tap second right update buttom
It must be filled with Service Center Number, for sms/mms data. If you get 'update error', you may have a bug in system that prevents it from correctly setup of older sim cards (mostly cutted ones), if so, buy a new micro sim. It's cheap and solves a lot of small problems
Thanks, and if helps any way, share the learnin'
Sent from my XT910 using Tapatalk 2
pedrotorresfilho said:
Try this on dialpad
*#*#4636#*#*
Wacth phone services
Then tap second right update buttom
It must be filled with Service Center Number, for sms/mms data. If you get 'update error', you may have a bug in system that prevents it from correctly setup of older sim cards (mostly cutted ones), if so, buy a new micro sim. It's cheap and solves a lot of small problems
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Click to collapse
I tried this but every time I entered the code nothing popped up. But I think I've figured it out. It appears to only happen when I'm connected to a WiFi network. So I guess I just have to disconnect from WiFi if I want to send an MMS message.
kevintstephens said:
I tried this but every time I entered the code nothing popped up. But I think I've figured it out. It appears to only happen when I'm connected to a WiFi network. So I guess I just have to disconnect from WiFi if I want to send an MMS message.
Click to expand...
Click to collapse
Well, it'd boring this way. Try Apn Droid Pro on G play, it will keep mms on
Sent from my XT910 using Tapatalk 2
I had the same issue, tried a number of things to fix it. Called Verizon and apparently it's a known issue that they expect to be fixed with the upcoming GB update. Other than that the only way I was able to workaround was installing Go SMS Pro, which sent MMS messages fine.
I figured out what the problem is! It stems back to the problem the Razr has with switching between 3G and 4G. In my house, I have to use WiFi because I live on the edge of a 4G service area. I get maybe one bar of 4G service, which without WiFi, pretty much refuses to do anything having to do with data. Apparently, even though WiFi is enabled, the MMS messages are NOT being transmitted over WiFi. So instead, it attempts to send them over 4G cellular data and fails because of the poor reception in my house. Switching the phone from CDMA/LTE to CDMA only before sending the messages (my signal reception jumps to 4 bars) allows it to send without failing.
Sent from my A500 using XDA
Anyone else having this issue? I can send MMS just fine when i get a data signal. Also calls and SMS are working great over wifi calling....just cant seem to send a MMS.
I use Handcent and have no problem.
Have this issue too
I have this issue as well, when WiFi Calling is activated I cannot send or receive MMS messages.
I'm still completely stock.
Praetorian011 said:
I have this issue as well, when WiFi Calling is activated I cannot send or receive MMS messages.
I'm still completely stock.
Click to expand...
Click to collapse
I think is the way the tmobile sets it up to turn of the wireless radio but wifi, I seem that on my one s, but if you use another app im like Handcent it uses it wifi so you dont have the problems, again thats my experience on one s, Im waiting for my galaxy s 3 still
Sent from my EVO using Tapatalk 2
Tried handcent with no luck. Still can't send or receive MMS.
I have an s3 and also have this issue - anyone find a solution?
Google a little bit. Sounds like this is a known issue for T-Mobile on many different devices. :-(
Jaxidian said:
Google a little bit. Sounds like this is a known issue for T-Mobile on many different devices. :-(
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Click to collapse
Really? I never had the problem while texting
Sent from my SGH-T999 using Tapatalk 2
Unfortunately this is an issue, but I don't know if the blame can be placed on TMobile, as the stock messaging app will allow me to send an MMS over WIFI. The reason being is that MMS is sent using the carrier's data connection. With the stock app, while using wifi, it disconnects from the wifi connection just long enough to send the MMS. However, when using a third party, it does not register and therefor isn't sent until you disconnect from the wifi or resend through the stock app.
Works for me bro. But then again, my data is always on...
Sent from my SGH-T999 using Tapatalk 2
This is a pretty crap issue.
I have no damn signal in my house (even though I really should), so Wifi Calling is a godsend (even though it likes to randomly turn off).
But I've got five MMS pending download because of a group text, and I can't reply. I would have to go up the street to get them.
I'm on Verizon and have the same problem. Only solution to sending and receiving is to clear data, but have to do that every time i send or receive an MMS on stock. tried Go SMS and Handcent, and get the same issues.
goldsmitht said:
I'm on Verizon and have the same problem. Only solution to sending and receiving is to clear data, but have to do that every time i send or receive an MMS on stock. tried Go SMS and Handcent, and get the same issues.
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Click to collapse
This worked for me at work and at home. Just need to do this for every wifi access point you use. I found this on Rootzwiki.
Long press on your Wifi connection
Press "Modify Network"
Scroll down to IP Settings and change that from "DHCP" to "Static"
Scroll down to DNS and enter the following information:
DNS 1 - 8.8.4.4
DNS 2 - 8.8.8.8
Press Save
REBOOT YOUR PHONE! This is important.
I would love to be able to send SMS through my WiFi because I get crap signal in my room.... is there a WiFi calling app for att?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Ive noticed that when sending certain sms messages, the messages will keep spooling and not send unless I delete and resend it. Seems to happen at random times, even with no signal it should still send when it gets a signal right ? Using the Handcent SMS
Same thing happens to me.
I had the exact same issue. I stopped using Handcent and the issue went away. I've never had this issue on any of my last 5 android devices. Really frustrating since I have used handcent as long as I can remember.
+1 - Yep, me too! Even using GVoice + Sprint integration, too!
Also, if I restart my phone all the texts will magically send. Anyone else find this to be the case?
I also noticed that I can't get voice to text to work. I speak, select the line that reflects what I said....and then nothing. It doesn't paste it in. Any one else?
amishbobinc said:
Also, if I restart my phone all the texts will magically send. Anyone else find this to be the case?
I also noticed that I can't get voice to text to work. I speak, select the line that reflects what I said....and then nothing. It doesn't paste it in. Any one else?
Click to expand...
Click to collapse
My speech to text didn't work when using swiftkey. I switched to stock keyboard. Speech to text is amazing
Sent from my EVO using xda premium
I'm having the same problem. texts i sent after and before the unsent ones send fine. using go SMS pro
Sent from my HTC EVO 4G LTE
i have this same issue with handcent as well
I used to always have issues with handcent. When I had the Hero none of the MMS would send. So since then I have been using Go SMS Pro.
I am using Go Sms and I have the same issue. It seems if I am receiving a text at the same time, mine won't send and I have to delete it and start over. Also, when I send an MMS, it will create drafts of the same thing that I have to remove. My voice to text on swiftkey won't work either. I will have to try it out on stock.
Sent from my EVO LTE using xda premium
I was having the same problem and what I thought was happening was the phone was closing Handcent (multitasking issue) before the text sent. I don't currently have my EVO LTE to prove that this is the case.
Sent from my PC36100 using xda app-developers app
It's all network improvements boys and girls. If you been experiencing dropped calls, network busy tones, missed, super late, or texts being rejected; its due to nv work.
Sent from my EVO LTE
mbaseball3 said:
It's all network improvements boys and girls. If you been experiencing dropped calls, network busy tones, missed, super late, or texts being rejected; its due to nv work.
Sent from my EVO LTE
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Click to collapse
How can you be so sure? I started experiencing this the day I got this phone.
I have the same issues. Unfortunately, the only time I actually get text on time and/or send text reliably is when I use Google voice. I hate Google voices SMS setup, its ugly, and you can't send attachments. Its a shame we have this very cool phone, that can't do the basic cell phone operations. However, I do agree that this issue could very well be a Sprint signal issue and not the fault of HTC.
I'd also like to add, this is my second EVOLTE and both had this issue. Also both phones were and is having problems receiving calls. My missed calls don't even register, so once again, I have to rely on Google voice to let me know I missed a call via email, even after my phone never rang.
WUESTSIDER!
Sent with my rEVOLTe, the Family JEWEL!
mbaseball3 said:
It's all network improvements boys and girls. If you been experiencing dropped calls, network busy tones, missed, super late, or texts being rejected; its due to nv work.
Sent from my EVO LTE
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I can 100% guarantee you that this is not the reason for this btw....it may be in some places the reason but it is NOT the main reason this is happening...
I know for a FACT there has been 0 work on the towers in my area and seen this same thing happen...
Ok, so for me this is only an issue with third party messaging apps.
I have been using the stock app now and haven't had the issue once.
Go back to Handcent sms, boom! issues again.
amishbobinc said:
Ok, so for me this is only an issue with third party messaging apps.
I have been using the stock app now and haven't had the issue once.
Go back to Handcent sms, boom! issues again.
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I have the same issue. I had the same issue briefly a few weeks ago; however, now it's happening only on Sprint's network. If I check "Roam Only" on Meanrom I'm able to place calls, and send/receive text messages just fine. It started happening again when I used the LazyPanda s-off. I asked Sprint to do an HLR reset, and I still have the same problem. I've updated the profile 7 times now.
Is anyone having problems receiving mms messages? For example my girlfriend and home girl sent me some pics and I did not receive them. I was for awhile receiving pictures on the latests liquid smooth but as of recent i have not. Thanks ahead of time for the help.
[email protected] said:
Is anyone having problems receiving mms messages? For example my girlfriend and home girl sent me some pics and I did not receive them. I was for awhile receiving pictures on the latests liquid smooth but as of recent i have not. Thanks ahead of time for the help.
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Click to collapse
I am on AT&T but I don't have an LTE plan(just a regular data plan) and I have MMS problems ALLLLLLLLLL the time.I have tried like 5 different APN's and several roms, nothing seems to help.I dunno if your situation is similar to mine but I have just about given up on trying to solve it.LOL
[email protected] said:
Is anyone having problems receiving mms messages? For example my girlfriend and home girl sent me some pics and I did not receive them. I was for awhile receiving pictures on the latests liquid smooth but as of recent i have not. Thanks ahead of time for the help.
Click to expand...
Click to collapse
Are you using the stock mms app?
Sent from my SGH-I717 using xda premium
it may be on att's end. the last few days i could make and receive calls but there was no sound coming or going on either end. restored a working backup and same issue occurred. called att and they manually disconnected me and reconnected me to the tower and voila. sound. not everything is our fault