Howdy! I peruse the forums quite a bit to figure out little fixes for my phone, but there are a couple problems that I haven't quite been able to find proper solutions for.
The first problem deals with the phone randomly shutting down (usually only when it's in my pocket). I've seen other posts regarding the topic, but the OPs usually stated that simply holding the power button would effectively turn the phone back on, or that the phone doesn't shutdown but rather reboots. My phone completely shuts down and requires that I take the battery out, wait 10-15 seconds, put it back in, and then hold the power button for an extended period of time in order for the phone to start up. The battery doesn't get extremely hot. It's usually around ~33-35C when it does this, but when I look at some of the other posts with similar problems, their batteries are ranging withing ~38-42C. I have seen that it may be a faulty battery, as shown in the other posts, but as I mentioned my problem is slightly different.
The second problem deals with streaming videos on browsers. Before the ICS update, I was able to stream videos on any browser, but after that OTA update I cannot. I have tried multiple browsers, including Dolphin, Firefox (my main browser), and Opera. I heard it may have to do with flash not supporting android anymore (after 4.0.x, whereas I'm only running 4.0.3), but I have checked my phone and I have Flash 11.1 already installed. The settings on my browsers are to enable plug-ins on tap (means that I would tap a video to start it, right?).
Lastly, as of now, I'm having a WiFi issue. It's not so much of an issue as a hindrance, though. Basically, I'm pretty much always in a WiFi zone, either being at home or on campus. When I get home from uni, WiFi automatically connects, no problem. When I'm at the uni, it will connect as soon as I get on campus, but when I walk from building to building, it loses connection and makes me reconnect. I go to hit reconnect, and it demands some credential password which I have never set. If I hit forget so that I can forget and reconnect to the network, it wants me to put in my screen unlock pattern. I draw the pattern to unlock it, but then it sort of refreshes and my pattern is gone and it doesn't let me continue with the process, so I have to go back to the home screen, back into settings, and clear credentials. Some posts said to continue to input incorrect passwords to allow a credential storage password reset, but that did not work. Some posts said to clear credentials, so I do that, but then I have to continuously type my login information whenever I move from class to class, which gets pretty irritating. The only way to connect to the WiFi is by disabling and reenabling the WiFi. Like I said, it's not a huge issue, rather a hindrance.
As for my phone specs, I'm not really a super tech so I haven't messed with anything. The phone is not rooted and is running Android 4.0.3. It is, however, unlocked, and I'm running it on ATT's network if that makes a difference.
Let me know if I've posted in the wrong section or anything, and if I have, I apologize. I'm not one for posting on forums, rather one to creep around and hopefully find solutions.
Thanks for your time.
Hi there.
I also want to join this topic:
1. my HTC amaze also shuts down randomly.
2. but the main thing is: can anybody help me with this WiFi issue? I can connect and use WiFi in the street, at McDonald's, at different places with public WiFi, but when it comes to connect to WiFi at my home or at other places where the WiFi is PASSWORD PROTECTED, my phone jams the network and i have to turn off WiFi on the phone and restart the WiFi router to have everything working again.
Somebody, please help
thanks in advance.
Don't know if I'm allowed to do this, but bump!
Powstriker said:
Don't know if I'm allowed to do this, but bump!
Click to expand...
Click to collapse
this is out of question phone is good. there must be way to solve this WiFi issue
418 Replies but not a single instance of input? There has to be someone that knows something about this!
Powstriker said:
The first problem deals with the phone randomly shutting down (usually only when it's in my pocket). I've seen other posts regarding the topic, but the OPs usually stated that simply holding the power button would effectively turn the phone back on, or that the phone doesn't shutdown but rather reboots. My phone completely shuts down and requires that I take the battery out, wait 10-15 seconds, put it back in, and then hold the power button for an extended period of time in order for the phone to start up. The battery doesn't get extremely hot. It's usually around ~33-35C when it does this, but when I look at some of the other posts with similar problems, their batteries are ranging withing ~38-42C. I have seen that it may be a faulty battery, as shown in the other posts, but as I mentioned my problem is slightly different.
Click to expand...
Click to collapse
Since you are stock, the only thing being that your phone is unlocked, I would say this is either a config issue or a HW issue. The simplest thing to do is to clean the battery contacts, as there is a small chance that something got on them and is causing the battery to drop out. You can also look at the battery meter in the settings menu and see if you have a sudden drop in battery power or if it entirely cuts out. May give some clues to what's going on. Finally the only other thing I can think of is to uninstall any apps that save power or mess with the power settings on the phone.
Powstriker said:
The second problem deals with streaming videos on browsers. Before the ICS update, I was able to stream videos on any browser, but after that OTA update I cannot. I have tried multiple browsers, including Dolphin, Firefox (my main browser), and Opera. I heard it may have to do with flash not supporting android anymore (after 4.0.x, whereas I'm only running 4.0.3), but I have checked my phone and I have Flash 11.1 already installed. The settings on my browsers are to enable plug-ins on tap (means that I would tap a video to start it, right?).
Click to expand...
Click to collapse
Streaming video doesn't work for me, it will for a couple seconds and then die. So now I just open all links in the youtube app, which isn't perfect but it's good enough.
Powstriker said:
Lastly, as of now, I'm having a WiFi issue. It's not so much of an issue as a hindrance, though. Basically, I'm pretty much always in a WiFi zone, either being at home or on campus. When I get home from uni, WiFi automatically connects, no problem. When I'm at the uni, it will connect as soon as I get on campus, but when I walk from building to building, it loses connection and makes me reconnect. I go to hit reconnect, and it demands some credential password which I have never set. If I hit forget so that I can forget and reconnect to the network, it wants me to put in my screen unlock pattern. I draw the pattern to unlock it, but then it sort of refreshes and my pattern is gone and it doesn't let me continue with the process, so I have to go back to the home screen, back into settings, and clear credentials. Some posts said to continue to input incorrect passwords to allow a credential storage password reset, but that did not work. Some posts said to clear credentials, so I do that, but then I have to continuously type my login information whenever I move from class to class, which gets pretty irritating. The only way to connect to the WiFi is by disabling and reenabling the WiFi. Like I said, it's not a huge issue, rather a hindrance.
Click to expand...
Click to collapse
This has got to be either a config issue or a bug in how your phone handles your uni's wifi. Your uni will have multiple wifi APs with the same SSID (but on different channels) so that you can walk around and still remain connected. My guess is that there is a bug in the wifi drivers that don't like what your uni is doing, but it's really hard to say since that stuff is generally pretty complicated...
If you can't get your power issue fixed easily I would recommend you factory reset your phone. Don't install any apps for a couple days and see if your problems persist. If the power one does then take your phone in for warranty repair. The wifi one could be a bug, which would mean a warranty repair isn't going to do anything for that so you may be screwed on that one. Unless you want to hack your phone and load a new ROM; there is a slim chance that an updated ROM will not have the same bug.
gripen40k said:
Since you are stock, the only thing being that your phone is unlocked, I would say this is either a config issue or a HW issue. The simplest thing to do is to clean the battery contacts, as there is a small chance that something got on them and is causing the battery to drop out. You can also look at the battery meter in the settings menu and see if you have a sudden drop in battery power or if it entirely cuts out. May give some clues to what's going on. Finally the only other thing I can think of is to uninstall any apps that save power or mess with the power settings on the phone.
Streaming video doesn't work for me, it will for a couple seconds and then die. So now I just open all links in the youtube app, which isn't perfect but it's good enough.
This has got to be either a config issue or a bug in how your phone handles your uni's wifi. Your uni will have multiple wifi APs with the same SSID (but on different channels) so that you can walk around and still remain connected. My guess is that there is a bug in the wifi drivers that don't like what your uni is doing, but it's really hard to say since that stuff is generally pretty complicated...
If you can't get your power issue fixed easily I would recommend you factory reset your phone. Don't install any apps for a couple days and see if your problems persist. If the power one does then take your phone in for warranty repair. The wifi one could be a bug, which would mean a warranty repair isn't going to do anything for that so you may be screwed on that one. Unless you want to hack your phone and load a new ROM; there is a slim chance that an updated ROM will not have the same bug.
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Click to collapse
Thank you very much for the in depth reply. I'll take a look at the battery connections some time tomorrow as it's pretty late today. Do you have any recommendations as what to clean them with? I heard erasers are pretty good cause they have the "stickiness" to pick up grime, but wouldn't the rubber inhibit connectability?
The video thing isn't too big of an issue, but eh, a fix would be nice. If there's nothing that's known of atm, that is fine as well.
As for the WiFi, I didn't know if it was a bug or something I could fix internally. It's good to know, though, that it's not something I seem to have messed up myself haha.
Once again, I greatly appreciate the response!
Powstriker said:
Do you have any recommendations as what to clean them with? I heard erasers are pretty good cause they have the "stickiness" to pick up grime, but wouldn't the rubber inhibit connectability?
Click to expand...
Click to collapse
The contacts won't be corroded because they are gold, however it could be either they aren't springy (ie they got bent) or that something is stuck on them. Just take a look, make sure they look fine and that they are making a good connection. It's most likely not the issue but you just want to rule that out, as it would obviously cause problems if your battery was being disconnected
So, as an update, I managed to fix the battery issue by actually turning my phone around in my pocket (Strangely enough, I found that if I keep the screen away from the leg and the power button facing up, rather than the screen towards my leg, the phone does not turn off.). All that's left is to find a fix for the video and WiFi. The WiFi problem has actually started to become more significant, as WiFi is no longer automatically connecting to my home internet anymore. Sometimes at uni, as well, the phone requires a complete reboot before it will reconnect rather than a WiFi off -> WiFi on reset. Any more input would be greatly appreciated ^.^
I had same restart Issue
I don't know why or how it works.
Just put a piece of paper below the battery and the restart problem is solved
Flash a kernel and see maybe the modules are messed up
Sent from my HTC_Amaze_4G using XDA Premium 4 mobile app
Battery
I don't know why changing how the phone is situated in your pocket would solve the issue unless you were somehow unknowingly keeping the power button pressed down for long periods of time.
I will say I had the same issue and my suspicions lead me to the battery. Indeed, I bought a new battery and the issue has been resolved. There must have been some sort of short or default in the battery I was using that would cause my phone to randomly shut down or reboot..
Related
Ok so I want to convey all the relevant information without this being a mile long.
I have a o2 UK SGS2 running on a 3 sim. I have flashed on Lite'ing 6.1 with ninphetmaine 2.0.5. Up until the following, everything has been 100%.
This morning I downloaded Destinia and played it for a while. Before quitting I took a quick look at in app purchases to see if they charge ridiculous prices (they do). I'm not interested so I quickly spam back to close everything. This is when **** ****s up. OS becomes unresponsive immediately and I have no choice but to pull the battery. (power menu disappears instantly, no registered actions from soft keys or menu button in OS). No change on reboot.
I try reflashing Lite'ning. Mostly no change but I got the chance to get into task manager and uninstall Destinia/Launcher Pro.
I reinstall launcher pro, and now it works most of the time except:
1. Quite frequently the voice action app will load itself, and the unlock notification will pop up.
2. MTP notification will appear occasionally and phone will act like it's plugged in
3. Random Launcher/OS crashes. Sometimes screen on but no response from apps or OS. Sometimes screen won't turn on at all, just softkeys and darkness.
4. at first unlock after boot, camera makes standard focusing sound.
5. on boot, little popup dialog will read "in app purchases not supported in this version of android".
Really I doubt there's going to be any solution other than "wipe and reflash" but I'm really interested if anyone knows what would cause all these problems.
Cheers
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
JJEgan said:
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
Click to expand...
Click to collapse
what this means is that pressed back from the game's in app purchases screen, back to the main menu and then back to the Launcher, I'm sure everyone has done basically this countless times.
Fine but my dictionary defines spam as a different meaning .
But as posted that's where it all went wrong for whatever reason .
jje
Right I wipe-flashed stock 2.3.5 and it's STILL doing this. Voice actions popping up at random, all sorts of apps crashing and hanging all the time.
This has to be a hardware problem now, right?
just a stab in the dark but run a virus check.
I've never had a virus in my life, but I checked anyway and nothing.
Right so I've been watching my phone today. It's still doing random voice action popups. If I leave the phone on standard standby it will be fine for a while. It will then randomly turn on the screen by itself. The screen will stay on, if i leave it long enough the whole thing become totally unresponsive. If I press power the phone will wait a few seconds, then restart. If I don't touch it, it will just restart on its own eventually.
Can anyone recommend at least, some logging software that will let me look at the underlying OS and see what's happening when this is going on.
Is there any possibility your phone also goes to car-mode by itself?
spare parts app??
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Im getting random voice talk and mtp etc. phone is all ovr the place. flashed litening and nimphet last week and seemed fine. used mhl hdmi cable and problems seemed to start from there.
millia90 said:
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Click to expand...
Click to collapse
Read your thread http://forum.xda-developers.com/showthread.php?t=1278790 and your problems are down to the letter the same. I've resigned myself to it being a hardware fault and put in a service request with samsung. Wish I had better news.
Yea me too. My issue is that my SGSII was manufactured in UK so I'm at odds seeing as how I'm in America. The people at the Samsung call center referred me to the UK number so I guess I will have to bits the bullet.
Got an AT&T Titan today.
It seems to have wi-fi problems. I've connected it to my wi-fi network but frequently the phone refuses to *re-*connect to it. It can see the wi-fi access point and shows it with full signal strength but "forgets" to reconnect. When I tap on the connection in the list in wi-fi settings it will usually connect but sometimes will put up the popup saying that it could not connect.
I do not have this issue with any other device on the network (and I have many). I suspect that this related to the issue being reported on the other thread in this forum, that the phone starts to prefer 3G over wi-fi even when wi-fi is connected. There's a similar issue with the Radar.
Anyone find a way to work around this, maybe with some magic settings on the wi-fi access point?
Edit: maybe my AP? I'm trying a different one to compare.
Exactly the same problem here.. Wifi is unstable as hell, when it's been on for some house.. You never know if and when it's gonna connect again.. HTC drivers
No problems with WiFi here. My connection is always stable even when switching to other networks.
Sent from my HTC Titan using Board Express
Update: I've done a few things with my wi-fi AP and at least one of these measures seems to have helped, as I've not seen the problem since:
* Turned off 802.11b/g/n, turned on 802.11g only
* Turned off QoS
* Changed wi-fi channel to 5
* Added a second AP also set to 802.11g only (same SSID, channel 8)
According to the phone's wi-fi signal strength display I shouldn't have needed the second AP, but with it I definitely have a much stronger signal all over my house. BandWidth shows a speed bump from ~5M to around ~10M.
So maybe the Titan is very sensitive to signal strength? Or doesn't like 802.11n. Or maybe it just doesn't like the Belkin router I have.
I'll be trying this at work tomorrow to get even more data points. I use this thing on GoPhone and so non-reliable wi-fi --> the Titan is going back.
This seems to be a common bug. Mine is doing the same. It can be helped by disabling the data connection in mobile settings while you want to use the WiFi. Not a solution, more of a workaround but it bodes well for a software fix I'd guess.
I think this phone's wi-fi is working but is extremely sensitive to fringe wi-fi signal and/or channel interference.
Since I added a second AP in my house and adjusted the channels to avoid conflicts with the neighbors (using a wi-fi analyzer on a tablet), I have not seen this at home.
At work I've only seen this happen once, and it was near a doorway (where the wi-fi signal presumably is at its weakest in the building).
Mine seems to have developed this problem after installing the latest update from HTC (still on 7720). This happens even with the 3G turned off..
Hopefully it will be fixed in the next update because it is quite annoying!
hard reset makes a difference
so i spent a bit of time with htc support. they recommended hard resetting as others had warned me. in the end i got so fed up with it i tried it and actually the phone is much better on wifi right now. i totally cleared out zune too and reset everything i could think of. one thing i had on before was wireless sync. decided not to bother this time. no idea if it's the culprit but are you guys having problems using wireless sync by any chance?
si
I have also been experiencing the same issue with the AT&T titan. My old Focus works great. I know that HTC had some problems with the using spoofed MAC addresses and maybe the fix has something to do with it. HTC is a great company, but it seems to take them a few versions to get their code clean.
I manually pushed 7440 to my phone and I am not sure if it is related, but I have not experienced the WIFI issue since. The patch does not mention anything about WIFI and since it is likely a driver issue, probably a wild goose chase, but...
This thread has the instruction in case you want to try:
http://forum.xda-developers.com/showthread.php?t=1306415
I take it back. Just got home and the problem still exists.
Sent from my {TITAN} using XDA Windows Phone 7 App
The problem persisted for me too after 7740. Still behaving at the moment after the hard reset. Fingers crossed it stays that way.
Guys the definite solution to all connectivity issues, marketplace and sharing issues can be rectified by hard reset. I know in absence of back up apps it might not be the best option for some. But guys that has solved my ever I going issue with marketplace downloads. Also I realised real performance update that came along with 7740 update only after the hard reset. It took me an hour to re add all my 8 accounts, sync back my photos and music and re add my 131 apps but in the end I am problem free and super smooth since last 29 hours. Oh and if you do a hard reset then don't add windows live ID during phone set up. Do it without id and when it loaded, restart phone. After one restart add live account manually. I think that saves some sort of log file corruption.
Sent from my WP 7.5 HTC TITAN using XDA Premium App for Windows Phone.
Hard reset does not solve the w-fi issue being discussed on this thread.
The Titan is very sensitive to signal strength and sometimes refuses to reconnect wi-fi because if that.
My WiFi password key index was set to 2. But I cannot figure out how to make this happen on my Titan (maybe all WP7 device is the same). Yes I can change the key index to 1 on AP but that means I have to reset all WiFi enabled devices.
Any suggestions? Thanks.
I've had my AT&T Titan for a couple of days and am definitely having this issue. My wi-fi connection does not hold, and when I look at my phone it is often searching to connect back to the wi-fi network. It always connects, but it doesn't seem to hold the connection. Which means it must also be draining battery? I switched from the Focus, and I never had this issue with the Focus on the same wi-fi networks. I am running OS version 7.10.7720.68. I'm not seeing any solutions here, am I missing one?
Wifi issue
Have the same problem Love the phone but this is worrisome. Heres the response from HTC rep:
We are sorry to hear that you are having wi-fi issues with your Titan.
This is not an issue that is currently under analysis for this device; therefore, please try to resolve the issue by performing the resets of your device.
Soft -
Pulling the battery out is generally referred to as a 'soft reset'. Please turn phone off, remove/replace battery and then turn phone back on. If this does not correct the issue, then please ensure that your personal information such as contacts and photos have been backed up in preparation for a factory reset. Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state — the state before you turned on the phone for the first time.
Factory -
Performing a factory reset via settings:
Tap Settings -> about phone.
Tap reset your phone, and then tap yes.
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
With the phone turned off, press and hold the VOLUME UP and DOWN buttons, and then briefly press the POWER button.
Wait for the screen to show the instructions on how to do the factory reset, and then release the VOLUME UP and DOWN buttons.
Follow the instructions to factory reset your phone.
We apologize for any inconveniences that this may have caused you, Bruce.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Waddya think?
oilpressure said:
Have the same problem Love the phone but this is worrisome. Heres the response from HTC rep:
We are sorry to hear that you are having wi-fi issues with your Titan.
This is not an issue that is currently under analysis for this device; therefore, please try to resolve the issue by performing the resets of your device.
Soft -
Pulling the battery out is generally referred to as a 'soft reset'. Please turn phone off, remove/replace battery and then turn phone back on. If this does not correct the issue, then please ensure that your personal information such as contacts and photos have been backed up in preparation for a factory reset. Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state — the state before you turned on the phone for the first time.
Factory -
Performing a factory reset via settings:
Tap Settings -> about phone.
Tap reset your phone, and then tap yes.
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
With the phone turned off, press and hold the VOLUME UP and DOWN buttons, and then briefly press the POWER button.
Wait for the screen to show the instructions on how to do the factory reset, and then release the VOLUME UP and DOWN buttons.
Follow the instructions to factory reset your phone.
We apologize for any inconveniences that this may have caused you, Bruce.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Waddya think?
Click to expand...
Click to collapse
What I think is that I have spent countless hours downloading, installing and setting up all the apps I had on my Focus, and I'm still not done, and I really don't want to do that all again less than a week later.
Tried the hard reset. No luck.
Got another HTC response advising that I remove any cases I may have on the phone. Has anybody had any luck with wireless G v. N?
Sent from my PI39100 using XDA Windows Phone 7 App
Tried a wireless G router. No better. I've noticed that when I get it working its just a matter of time before WiFi data stops.
Sent from my PI39100 using XDA Windows Phone 7 App
I've done a quick search of this forum and [ALARMINGLY] can't find a solution (or any references) to a continualy cycling reboot on my daughter's day-old Sony Tablet S.
What's happening is, the system boots, I see the unlock screen for a few seonds and then it reboots again!! No time to do anything.
The power button (in combination with either of the volume buttons) doesn't do anything when the boot animation is being displayed. And the reset button (in the tiny hole) simply turns the tablet off, but the cycling reboots start again when powered back on.
Just so you know, I have owned and used the Morotola Xoom since August 2011, so do have some experience with Android Honeycomb, but nothing like this. Oh, and I have not attempted to root either machine.
Here's what I believe is the cause: I was copying a file off a network share (using a third party file manager), but it was VERY slow. The transfer mustn't've finished when I turned the tablet off (completely) for the night.
Therefore, I assume it is trying to resume the transfer, but there is a problem (possibly the WiFi connection is slow to connect). Nevertheless, I would have thought Andorid was more robust than to simply reboot... an error message would be a bit more "professional" and much more welcome than a cycling reboot that does not allow me to do a F%^&$#G thing about it!!
PLEASE HELP or point me to a forum that may be able to.
Thanks in advance.
Wow. That tablet is toast. Something must have been corrupted when you turned it off.
My girlfriend had an HTC Sensation 4G that had similar problems the day she bought it. HTC and our cell provider gave us the run around denying responsibility. We rooted it and flashed a new ROM which completely fixed it though. In your case for the Tablet S this solution is impossible as the tablet hasn't been rooted yet.
Return it to the store asap and tell them it's not working properly!
Have you tried the reset button on the side underneath the volume button. Just stick a pin in thhere and hopefully voila.
Let us know if that works.
Sent from my Sony Tablet S using Tapatalk
Cycling reboot - FIXED!
mightyfo said:
Have you tried the reset button on the side underneath the volume button. Just stick a pin in thhere and hopefully voila.
Click to expand...
Click to collapse
motoscoddie said:
And the reset button (in the tiny hole) simply turns the tablet off, but the cycling reboots start again when powered back on.
Click to expand...
Click to collapse
Yeah, mightyfo, I did. Thanks for your reply, though.
Anyway, I have attempted a few more "fixes". Among them was to delete the partial/currupted files from the SD card, without result. Then, for some reason, I turned off my WiFi access point, and, bugger me, the tablet booted! I turned the WiFi back on to be certain it was responsible for the problem and, yes, the reboot cycling started again.
Obviously, I turned off the WAP again, booted the tablet and killed the saved connection. Once I turned the WAP back on, I re-established the connection and the tablet has behaved ever since!
Just so you know, I did have the latest System update (v3.2.x) when all this was going on...
Makes me wonder if it is an Andorid issue, or something Sony have done while tinkering with Andorid. I just hope my findings can help someone else in the future.
Sounds like you need to do a system reboot.
Comprehensive explanation of the problem
Please take a look at the following very thorough explanation of the underlying cause of the reboot problem:
[Can't post links] Search for "android stops renewing lease" in Google and select the Princeton link (should be top of list).
My fix was to turn off the WiFi AP (to stop the reboots), delete ("forget") the connection and then set a static IP outside my DHCP range.
Hope this helps someone else...
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Hmm, sounds like a faulty phone to me. Try taking it back to get it exchanged for onother one. S3 was built to fly not crawl.
You'll want to go through a process of elimination to figure out when might be causing it.
Something you can try and test with (one at a time)
-turn on airplane mode
-turn off live wallpaper
-shut down all running tasks
-change your lock screen security method
-limit the number of widgets running on all the screens
-reduce the number of active screens
Probably other things you can try to pull out of the equation, but thats a good start
After looking up dial-a-phones returns policy it would seem that I have 28 days to return if the handset is faulty, so this atleast gives me some breathing room to try out any suggestions for fixes. I will begin to eliminate each of the suggested items above however as the lock screen problem is intermittent it make take a day so actually see if it has had an effect, which is annoying at the least.
On another note a numberupted of people are stating high battery life on their devices however mine doesn't seem to be as good and I do have power saving on as well as nfc etc. turned off. This makes me believe my handset could have a fault, but tbf I haven't allowed for a discharge to 5% and the recharging to 100% which I heare allows for optimisation of the battery.
EDIT**** I have changed the lock screen previously and found it had no effect on the problem and I do not have a live wallpaper in use.
Phone Freezing after reboot and auto wifi signal found on.
Same here, been happening the last few days after I installed Avast. Also, turning off and on the auto on wifi seemed to replicate the problem.
The phone will boot to the lock screen and freeze a bit, and sometimes the news ticker freezes, and then after unlocked, I try to turn off wifi signal has been found on the notification dropdown and then tries to auto connect to wifi, the phone will freeze up if I dont turn it off in time.
Once the auto wifi connect is off and reboots, then the phone will keep glitching up until it catches up processing alot of processes it was trying to do for about 1/2 hr. Also, if phone freezes up for too long, like after trying too many time of unlocking the screen while freezing up, the phone gets stuck at the lock screen and the phone almost overheated, in an area right below the battery. I had to pull the battery out to cool it off.
It seems to be a glitch in the auto wifi, especially if alot of resources are being used. Once Avast was on my phone about 1.5GB RAM is being used sometimes and since has really slowed the phone down. Going uninstall alot of apps.
JCrinage said:
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Click to expand...
Click to collapse
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
sassorock said:
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
Click to expand...
Click to collapse
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
S3 black screen after unlocking
Has there anyone experience S3's screen went on black? I have pebble blue S3 - GT-I9300. Cases when unlocking, answering an incoming call or attempting to turn off an
alarm? Mine happens when after unlocking the screen then it goes black and screen becomes unresponsive. It happens intermittently and even after 3 times of
reprogramming. I am now going to have it replaced. I am having a lot of troubles -- it exits on its own when im reading or composing an SMS; files were deleted after
restarting the unit, and an app opens up even not touching the scree. This is expensive and I am paying a lot just to experience this king of inconvenience.
DavidNieuwpoort said:
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
Click to expand...
Click to collapse
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Flodas said:
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Click to expand...
Click to collapse
Just the latest stock ROM but rooted. I've found out that turning off the wifi power safe mode fixes the problem for me. To do this:
- In the dailer enter *#0011#
- Press the menu key
- Select wifi
- Press the on/off button.
The wifi power safe mode will however be turned on during boot. So rebooting will set it back on.
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
I am also on stock Rom and rooted. Interested to know any non-rooted phone got this problem?
BTW. I found a quick (at least quicker than pull the battery) way to get out of the forzen lock screen (sometimes forgot to do the 0011 trick): press the power button (screen will Dim instead of OFF), then hold the home button for few seconds, as soon as you see the "menu" and "back" button lit up, the lock is un-freeze...
A permanent solution is appreciated for such an advance phone....
sassorock said:
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
Click to expand...
Click to collapse
Not that I know of.
Problem solved. For me anyway. Hope works for all of you having the same trouble.
My trouble begin with recent upgrade to LH3. My S3 was rooted by S3 toolkit v2.0. CWM installed was v4 something.
I un-rooted the phone. Uninstalled S3 toolkit v2.0. Re-installed the S3 Toolkit v5.0. Rooted the phone again (CWM become v6....).
I do not know it was CWM version caused the trouble or not. But my S3 is ok now.
I got it on my non-rooted phone, any additional solutions/suggestions? or service?
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
JB 4.1.1 caused these WiFi issues on my phone
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
Exact opposite for me...never had the problem then since loading stock JB 4.1.1 with root I get lockups or freezes whenever WiFi is turned off or I leave my router's range. As soon as I disconnect from WiFi the whole phone freezes.
The *#0010# also locks up the phone when I turn off the WiFi power saving feature.
None of this happened before JB...and I replaced my phone with week via warranty due to this and the new phone does the exact same thing as soon as I upgraded to JB with root.
Any ideas?
Black screen / random reboot solution
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
giz_zard said:
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
Click to expand...
Click to collapse
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
For me this also worked. Resolved everything. (on i9300 int)
Boomer6345 said:
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Click to expand...
Click to collapse
This is on JB 4.1.2, Phone had been updated to 4.1.2 for about a month. The issues started after a pdf download. Once all pdf's were deleted the handset works perfectly.
Giz
Greetings reader. I'm new to the forum but have been viewing threads every now and then, so after having read plenty of times that people should search before posting. I have searched and didn't find what I was looking for, so that's why you can read this now ;p.
4 days ago when I was trying to browse the web in college I wasn't able to connect to the wifi network or even open the wifi settings, so I reset my phone only to find the problem persisting. As if something locked me out of the wifi settings.
I'm perfectly able to access any of the other settings, so I think it's kinda weird.
Shortly after I realised I couldn't get to the wifi anymore my phone started to reboot itself automatically. Ever since that first reboot it just keeps rebooting at the same pace over and over again until I either power it off or until the battery dies.
The phone also get's unusually hot now. Not like, super hot, but definitely hotter than any other time I can remember.
I also get error messages since the problems started saying: 'Process system is not responding'. I then get the option to either force close it or wait. Neither seem to do much if anything at all other than taking away the error message. Sounds kinda critical if you'd ask me.
But so after all these symptoms started to appear I figured I'd just do a factory reset and be done with it, but every time I go into the factory reset settings, I put in my lock screen pattern and then at the last step (pressing the Erase all data button) it just does nothing.
I can touch the button and it does give the animation that it is being pressed, but it just doesn't do anything.
The phone doesn't freeze though, I can still navigate after pressing the button only to see it reboot again shortly after.
After that I tried to flash the rom, but for some reason my PC refuses to show my phone's internal memory in my pcor any sign of my phone's connection at all.
I haven't tried it on any other pc yet, so it might just be my pc, though I doubt it is since it was perfectly able to recognize it shortly before all this started.
The device hasn't endured any shocks lately or expsure to water or whatever, so I think that's ruled out as well.
I am running the stock rom, 2.3 Gingerbread I believe, and the warranty is already way over date (I think. I'll have to check that).
Any suggestions as on how to determine what could be causing this, or how to fix it? Because I really don't want to buy a new phone xD.
Macowski said:
Greetings reader. I'm new to the forum but have been viewing threads every now and then, so after having read plenty of times that people should search before posting. I have searched and didn't find what I was looking for, so that's why you can read this now ;p.
4 days ago when I was trying to browse the web in college I wasn't able to connect to the wifi network or even open the wifi settings, so I reset my phone only to find the problem persisting. As if something locked me out of the wifi settings.
I'm perfectly able to access any of the other settings, so I think it's kinda weird.
Shortly after I realised I couldn't get to the wifi anymore my phone started to reboot itself automatically. Ever since that first reboot it just keeps rebooting at the same pace over and over again until I either power it off or until the battery dies.
The phone also get's unusually hot now. Not like, super hot, but definitely hotter than any other time I can remember.
I also get error messages since the problems started saying: 'Process system is not responding'. I then get the option to either force close it or wait. Neither seem to do much if anything at all other than taking away the error message. Sounds kinda critical if you'd ask me.
But so after all these symptoms started to appear I figured I'd just do a factory reset and be done with it, but every time I go into the factory reset settings, I put in my lock screen pattern and then at the last step (pressing the Erase all data button) it just does nothing.
I can touch the button and it does give the animation that it is being pressed, but it just doesn't do anything.
The phone doesn't freeze though, I can still navigate after pressing the button only to see it reboot again shortly after.
After that I tried to flash the rom, but for some reason my PC refuses to show my phone's internal memory in my pcor any sign of my phone's connection at all.
I haven't tried it on any other pc yet, so it might just be my pc, though I doubt it is since it was perfectly able to recognize it shortly before all this started.
The device hasn't endured any shocks lately or expsure to water or whatever, so I think that's ruled out as well.
I am running the stock rom, 2.3 Gingerbread I believe, and the warranty is already way over date (I think. I'll have to check that).
Any suggestions as on how to determine what could be causing this, or how to fix it? Because I really don't want to buy a new phone xD.
Click to expand...
Click to collapse
Since you've not modified your Sola in any way.
Give this official method a try.
http://xperiafirmware.com/component/content/article/2-uncategorised/29-sony-update-service