[Q] Encryptation unsuccessul help!! - Android Q&A, Help & Troubleshooting

Hello everyone, my name is john, and head to the forum for help me with a problem I have .
Do not know if this is where I have to post, if not it should do refer me where to find a solution.
I have a smartphone H9500 is like a replica of a samsung, and from the other day when I turn it on I get a message that gets displayed:
encryptation was interrupted and can not complete. As a result , the data on your phone is no longer accessible.
To resume using your phone , you need t perform a factory reset . When you set-up your phone after the reset , you'll not have an oportunity to restore any backed up data That was to your google acount .
I have tried several things , but without result , the first thing I did was go into recovery and do a wipe data actory reset , not turned around , returned to the light I appear message .
I have also tried several rom instalrle by sd card, with the option to install zip from sd, but it has not worked, I've tried has acerlos nor flash tool I've worked.
Therefore I ask for help , that is not what I do, if anyone has any similar case happened and I do know that he would be very grateful .
Thanks in advance and I hope to answer.

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