[Q] Chrome starts with black screen - Android Q&A, Help & Troubleshooting

Hi everyone,
I have tried to search for a solution to my problem but I haven't been very successful. If anyone knows of links to possible resolutions to my problem, please reply with them.
I have an issue with the chrome browser starting with a completely black screen. At first I thought it was only my last phone (RAZR HD), but the problem is also present on my Verizon Note 3. If it were just an issue on a single phone, I'd probably ask in specific phone forums, but it's happened on two different phones now.
I'm presuming that the problem might be caused by an app I'm using, but the problem is intermittent so I can't tell if the issue subsides when I uninstall certain apps.
Any help or insight in this issue is appreciated.
Thanks

I have the same issue. Seems in my case its ANY 4.3 rom. It started after an update to Chrome around the fifteenth or so of November. It'll work but if I change tabs or switch apps it will turn black when resuming. Older versions of Chrome don't have the problem. I've gone back to a 4.2.2 root box rom with no problems.
Sent from my SGH-I747 using Tapatalk

Drdavbo said:
I have the same issue. Seems in my case its ANY 4.3 rom. It started after an update to Chrome around the fifteenth or so of November. It'll work but if I change tabs or switch apps it will turn black when resuming. Older versions of Chrome don't have the problem. I've gone back to a 4.2.2 root box rom with no problems.
Sent from my SGH-I747 using Tapatalk
Click to expand...
Click to collapse
The latest update to chrome doesn't render the pages immediately.
This would most likely be to open chrome faster.
However, users are reporting that they don't get past a black screen.
This is common.
Go complain to google devs though, not here. (The bug tracker they have)

Right on. Will do. Not so much complaining as just sharing with the OP. Thanks for letting us know its very common. My searches have not returned much information at all. Including Google searches and searches here and on XDA.
Thanks again!
Sent from my SGH-I747 using Tapatalk

I see. My RAZR HD was still on 4.1.2 and this was an issue there too. Thanks for the information.
Side note: I'm glad I wasn't the only person having difficulty searching on this subject.

sorry for the huge bump but if anyone was wondering my dpi was 350 and this issue stated when my Rom was changed to a 350 DPI. I used xposed and App Settings to change the DPI of chrome to 480 and no more black screens
EDIT(2 hours later):Nope it just came back.

Related

[Q] MacRom MR8 market/app issues

First off I want to say that MacRom is the most stable/speedy ROM I've used so far (thanks for all the hard work!).
Just a couple issues with the new MR8 update:
1. The new market seems to be really slow? (maybe just due to the older Eris' lack of speed?)
2. I don't know if this is a market related issue or not, but I can't install a couple apps I use. The market doesn't give me an option to even download them: Words with Friends and Google Books. I'm not sure if it's related to the new market or if the apps are somehow incompatible with the new MR8 update?
3. Is there a way to get rid of the blue line that appears whenever you tap the screen to make a selection? I've been searching but have yet to find a way. The line just kind of annoys me, personally.
Any help would be greatly appreciated as I love this ROM! Thanks!
Dude the same thing has been happening the past two days for me on Deadly and Spicy ROMs. For instance I had not been able to get Titanium but I got my Pro key fine, and same thing with XDA, regular worked fine but couldn't download premium. I took a nap earlier and woke up and had premium I'm about to check Titanium so it may be a Market issue.
Sent from my Spicy Eris GB using XDA Premium App
Good to know. Hopefully it's just a market issue then, but still no luck for me...
same here
i too am wondering why i can't download certain apps from the market, like facebook for example. it's not already installed and i get no download button for that app in the market...but i get download button for most other apps.
also wondering about how to get rid of blue bar on menu selections.
mikemerg1 said:
First off I want to say that MacRom is the most stable/speedy ROM I've used so far (thanks for all the hard work!).
Just a couple issues with the new MR8 update:
1. The new market seems to be really slow? (maybe just due to the older Eris' lack of speed?)
2. I don't know if this is a market related issue or not, but I can't install a couple apps I use. The market doesn't give me an option to even download them: Words with Friends and Google Books. I'm not sure if it's related to the new market or if the apps are somehow incompatible with the new MR8 update?
3. Is there a way to get rid of the blue line that appears whenever you tap the screen to make a selection? I've been searching but have yet to find a way. The line just kind of annoys me, personally.
Any help would be greatly appreciated as I love this ROM! Thanks!
Click to expand...
Click to collapse
I've seen the same issues with MR8 and MR9... I'm looking into the issue, but haven't found a work-around yet. I'm thinking it may possibly be a result of the build revision bump to 2.3.5 that might be throwing the market off (showing the phone as incompatible with your device), but it's only a theory, no fact to that yet...
Glad to know I'm not the only one as I have been having trouble downloading my premium apps too. I flashed 2.3.5 yesterday. I'm a noob so I was wondering what I Fk'd up... LOL!
Sent from my Eris using XDA App
Having the same problem on cs's cm7 rom...
Sent from my ERIS using XDA App

Latest Chrome update freezes when tabbing

Seems like after this latest chrome update, Chrome now freezes when switching between multiple tabs. I'm running latest HTC software version 2.17.605.2 710RD with the latest Chrome update 18.0.1025464.
Tested with another Dinc4 running 2.17.605.2 710RD and the previous version of Chrome 18.0.1025308 with no issues. As soon as that phone was updated to Chrome 18.0.1025464 same issues appeared... rendering Chrome useless.
Anyone else having Chrome issues with their Dinc4?
I have the same problem, though it is intermittent.
Puc. VOLOWI
rblock said:
I have the same problem, though it is intermittent.
Click to expand...
Click to collapse
Mine started intermittent but now Chrome is un-usable. Did a full factory reset from boot screen and SD format, still no go. I can open multiple tabs but as soon as I try to switch between them they freeze and load blank pages. Then all the tabs freeze and I have to exit the app and go back in to close the tabs out.
Frustrating...
I posted on the google issue's board and also let HTC know about it as well. Pretty sure it has something to do with the latest Chrome update as the other phone running old version was fine, updated to latest Chrome and now it freezes.
I have this intermittent issue on this device as well as the Asus TF101, so I think it's a Chrome issue, not device-specific.
Sent from my ADR6410LVW using xda app-developers app
+1 happens to me sometimes too
Happens to me as well, since the Chrome UG. I like Chrome but I've switched to Dolphin for now. I just got cloud printing going near the same time as the Chrome update (which required me to load Chrome on my laptop -- connected to my printer). I wonder if there's any connection there??
I'm having the same issue too. It is intermittent and clearing the Chrome cache seems to help for a little while. Really hope they get this fixed.
Sent from my ADR6410LVW using xda app-developers app
I've opened up an issue ticket on the Google ticket site. I suggest everyone with a Dinc4 experiencing Chrome issues star that issue and comment to see if we can get some traction with Google. I'm afraid because we don't own an S3 we won't get noticed...
Issue 159481: Chrome Android Tabs Freeze
Chrome sent out an update 11/28. Issue is still present, no changes.
I'm having this issue as well and it appears to be getting worse and worse. I've also noticed many people on other sites also have this issue with the Droid Inc 4G .
So, so, so frustrating. I wish someone at Google will stumble on this problem. ugh
I've been having issues with the stock browser loading blanks and sometimes just jumping to the home screen instead of loading. Also wants to restart quite a few times. " site not responding would you like to restart?" Espn is the site that likes to restart and this site is the only that likes to jump to my home screen. Anyone else? It only started about the time we got our global update, sooooo.?
todaysteve said:
I've been having issues with the stock browser loading blanks and sometimes just jumping to the home screen instead of loading. Also wants to restart quite a few times. " site not responding would you like to restart?" Espn is the site that likes to restart and this site is the only that likes to jump to my home screen. Anyone else? It only started about the time we got our global update, sooooo.?
Click to expand...
Click to collapse
Same issue here with browser screen jumping to home screen. Chrome is jacked up and now the stock browser has issues!

Google Play Music Bug

There's a bug I've encountered on Google Play Music that has been driving me crazy. Any time I'm streaming songs it won't change songs at the end and the clock ticks past the end of the song, as shown in the attached screenshot. It also starts repeating random sections of the songs.
I'm running Nottachtrix 2.3.0 and have tried wiping the Google Play Music data a couple times. Anyone else experience this or find a fix for it?
Sent from my MB860 using xda app-developers app
Yes! This is driving me nuts as well. I first observed it on my Atrix running CM 7.2.0, and see the same thing on another Atrix which is 100% stock, never been rooted or flashed, just the OTA updates.
Funny enough, it seems to only affect tracks from the Play store and All Access. It also doesn't matter if I stream them or pin them first. But, it has no problem with random mp3s that didn't come from Google, including the ones bought from the Amazon MP3 app! Haha.
Google didn't want to help me based on the "unauthorized" software of course, nevermind that the Moto crap they recommend makes the phone completely unusable. Anyway, maybe I can get them to take another look now that I have the stock rom doing the same thing...
edit: tried factory reset on the stock Moto phone, and wipe /data through ClockworkMod on the CM7 phone. Neither helped.
I'm having the same problems as you guys but I'm on the Motorola Photon. However, my All Access plays only starts skipping after the screen is turned off. I also thought that the problem was due to custom rom installation but reverting back to stock did not help. Wondering if it's inherent to Motorola Tegra2 devices...
For me this problem not appear.
I had something like this when using the librevox app.
Sent from my MB860 using xda app-developers app
I got some traction with Google Play Support now, they're asking for detailed logs. I will update if anything comes of it of course.
Any news or other users experiencing this? I really wanna keep All Access but won't pay for the service unless I can find a fix for that.
I would like to try to contact Google about it but I'm not sure where to go. Any suggestions?
Sent from my MB860 using xda app-developers app
You can use the "Contact us" button on this page:
Ugh, the forum won't let me paste a URL in here. Google "Google play support" and click the first link.
They weren't interested in looking at the problem on my CyanogenMod Atrix 4G, but quickly became interested when I found another identical Atrix with the stock Motorola ROM. They asked for logs and replied with a promise to work on it. I haven't heard back since then, though.
I am facing the same issue on my Atrix running M-ROM. Did you guys find a fix for this bug yet??
dinsaurabh123 said:
I am facing the same issue on my Atrix running M-ROM. Did you guys find a fix for this bug yet??
Click to expand...
Click to collapse
Unfortunately no, it is still an issue for me and my 30 day trial ends today. Will be unsubscribing today until they get it fixed (can test with streaming music that I own).
Sent from my MB860 using xda app-developers app
Not to "me too" but me too
I can confirm this on TopSmarts 1.3 Final, rooted (obvs) and unlocked bootloader+cwm.
Been an issue for a long time, but now super annoying because I signed up for Google All Access. If there is anything I can do to help please PM me.
Nathan2 said:
You can use the "Contact us" button on this page:
Ugh, the forum won't let me paste a URL in here. Google "Google play support" and click the first link.
They weren't interested in looking at the problem on my CyanogenMod Atrix 4G, but quickly became interested when I found another identical Atrix with the stock Motorola ROM. They asked for logs and replied with a promise to work on it. I haven't heard back since then, though.
Click to expand...
Click to collapse
I guess nothing further came of this?
I'm having the same issue on NottachTrix 1.3.1 and have tried every workaround I can think of.
Shaman
Still an on-going investigation I guess. I'm am still seeing the issue and have tried everything as well. I get an email from Google Support every few weeks asking the same questions from a different person, so it's stuck in limbo somewhere. I've offered logs but no one seems to want to look. I'll attach a screenshot with the bug displayed on screen.
Motorola XT926 (Verizon Razr Maxx HD)
Same here, they seem to have given up. They did give me a refund for the All Access but that's small consolation, I actually wanted to use it

[Q] Web pages will not load or load properly

Hello,
I have been looking for help on this matter. Regardless the browser I use, certain web pages will not load. For example, when I type www.space.com I get a 404 error.
When I use MLB at Bat 2013, and switch for the standings page, I get an error that says wap.mlb.com is not available. Some other web pages, after I login they get me back to the starting page without login in.
I Read at another thread that someone recommended using a VPN. Luckily I have one. I connected to the VPN and then, voila! Problem solved.
I do not want to use the VPN, I used to be able to browse without a VPN with no problems. I do not know what happened.
Sometimes I have noticed in the address bar of the browser after I typed in an URL, that IT gets all wrong. For example, I Type www.space.com, hit enter and the address bar reads, http://www.space.comhttp://space.com
I have unsinstalled the browsers, clean the cache and data for them....
Anyone that could shed some light on this?
I will appreciate It.
Sent from my SGP311 using XDA Premium HD app
saxophone101 said:
Hello,
I have been looking for help on this matter. Regardless the browser I use, certain web pages will not load. For example, when I type www.space.com I get a 404 error.
When I use MLB at Bat 2013, and switch for the standings page, I get an error that says wap.mlb.com is not available. Some other web pages, after I login they get me back to the starting page without login in.
I Read at another thread that someone recommended using a VPN. Luckily I have one. I connected to the VPN and then, voila! Problem solved.
I do not want to use the VPN, I used to be able to browse without a VPN with no problems. I do not know what happened.
Sometimes I have noticed in the address bar of the browser after I typed in an URL, that IT gets all wrong. For example, I Type www.space.com, hit enter and the address bar reads, http://www.space.comhttp://space.com
I have unsinstalled the browsers, clean the cache and data for them....
Anyone that could shed some light on this?
I will appreciate It.
Sent from my SGP311 using XDA Premium HD app
Click to expand...
Click to collapse
I just clicked on the link (www.space.com) in your post and my browser connected immediately with no problem. Are you sure it's the Tablet Z that's causing the problem, not the router?
I'm using a custom ROM (PAC) with the stock Android (AOSP) browser.
Hello,
I read about router issues in another thread. The thing is, when I use the VPN I configured in the tablet settings, everything works fine, I mean, web pages load with no problem. I just do not understand this behavior. My wife has a Samsung note 8 and she browses the web with no problems.
Sent from my SGP311 using XDA Premium HD app
Seriously Nobody?
XDA Premium HD app
saxophone101 said:
Seriously Nobody?
XDA Premium HD app
Click to expand...
Click to collapse
This doesn't sound like a tablet problem, it sounds like an app or OS problem. My tab works just fine and apart from you, I haven't seen anyone else having problems loading web pages.
While it will suck to reload everything on your tablet, I'd recommend that you reset the tab back to factory condition. The first thing you do after that is to check that you can surf to the site(s) that are causing you problems. If everything is working ok, then one at a time, start re-installing all your apps checking after every two or three apps to make sure the problem hasn't returned.
If your tab was rooted, do that last after everything else is installed and working.
You don't include a lot of info on what version of android you are running, what version of tablet you have. Without much more info, it's difficult to narrow down possible causes for your problem. If you have a sgp321, do you have the same problem surfing while using your cell carrier? If your tab is wifi only, then this is definitely a software environment problem or your router has lost its mind. If no problems on any other connected devices on your LAN, it pretty much has to be a tablet software issue.
I assume you haven't been screwing with the bootloader or the kernel have you?
Good luck.
I did have WIFI issues with the custom roms (Pacman and AOKP) as well. Went back to Sony 4.1.2 and it's solved.
Hoping for an UI mod for the 4.2.2 now.
Edit: Pollux windy 16GB
dph3055 said:
You don't include a lot of info on what version of android you are running, what version of tablet you have. Without much more info, it's difficult to narrow down possible causes for your problem. If you have a sgp321, do you have the same problem surfing while using your cell carrier? If your tab is wifi only, then this is definitely a software environment problem or your router has lost its mind. If no problems on any other connected devices on your LAN, it pretty much has to be a tablet software issue.
Good luck.
Click to expand...
Click to collapse
As dph3055 says, people can't help when you've not supplied some basic info - although I see from your signature you've got a 311.
Also, what happens on any other wifi router ? have you tried another one?
Thank you, Guys. I decided to backup the Tablet Z with Titanium and then I peformed a hard reset. Now the issue is gone.
Browsers back to normal. Yes, I forgot to add information about the tablet. For the recored in case somebody else encohnters this weird problem, I have the tablet Z 16 GB only WiFi, I am rooted but I have not unlocked it. I recently upgraded to Sony's update 4.2.2
I have not installed any custom roms nor kernels. Since I have not unlocked I never messed with the bootloader.
Im gonna see how the tablet performs and if I get stuck into same behavior will report back.
Sent from my SGP311 using XDA Premium HD app
saxophone101 said:
Thank you, Guys. I decided to backup the Tablet Z with Titanium and then I peformed a hard reset. Now the issue is gone.
Browsers back to normal. Yes, I forgot to add information about the tablet. For the recored in case somebody else encohnters this weird problem, I have the tablet Z 16 GB only WiFi, I am rooted but I have not unlocked it. I recently upgraded to Sony's update 4.2.2
I have not installed any custom roms nor kernels. Since I have not unlocked I never messed with the bootloader.
Im gonna see how the tablet performs and if I get stuck into same behavior will report back.
Sent from my SGP311 using XDA Premium HD app
Click to expand...
Click to collapse
Hi Sax---101. I have the same model as yours & am having similar issue. Did you update to 4.2.2 before or after you did the hard reset? I just came from the Sony store & rep said issue would be corrected just by updating to 4.2.2. I don't want to update to 4.2.2 because of the major change to the user interface; I've been reading that hardly anybody likes it (including the Sony rep). I can't get the WatchEspn app to work without the update. He told me to check on xda forum for way to bypass the update (with a sideload just for this issue?), but I can't find it.
So.....did you update before or after hard reset?
Everybody else: Is there a way to correct the issue so I can get all the ESPN channels, WITHOUT the update?
aajj99,
As far as I know, this website display problem that you and one other person are experiencing has nothing to do with the firmware on the XTZ.
I am currently running .136 and have no issues with website display. The problem is related to the the apps & OS environment you have created since you began using your tab. A reset will fix the problem until you do something to break it again.
You don't need to upgrade firmware to fix this issue.

[Q] What's wrong with my Nexus 5/Android

Hi Everyone,
I need help on my nexus 5/Android 4.4.2. I want to be able to troubleshoot and figure out why my nexus 5 is acting strange -at least the OS part of it.
A BIT OF HISTORY: I just recently purchased this phone in the US through a friend.
THE SITUATION/ISSUES:
- When I go to the app drawer, sometimes the wall paper in the background turns black and comes back just after I tap a an app
- When I use the chrome browser and surf the web some something, it reloads the page I am viewing without me triggering reload. It's kinda annoying that it reloads pages i am viewing. Quiet a few times chrome crashed.
- When I use youtube and tap the voice command to search for videos, it accepts the command but it doesn't load the videos I wanted to search.
- Sometimes, when I tap the home button it kinda reloads the home screen.
I thought that it might be just the OS and maybe a glitch or something. I tried factory reset (vanilla android) a few times but it is the same. I have tried cyanogenmod 11 on it and it is still the same issues.
I am a newbie. This is my first nexus android. I have used HTC desire HD for a month and it doesn't have this problem.
If I am unclear with describing my situation/problem please let me know.
dont4get_im said:
Hi Everyone,
I need help on my nexus 5/Android 4.4.2. I want to be able to troubleshoot and figure out why my nexus 5 is acting strange -at least the OS part of it.
A BIT OF HISTORY: I just recently purchased this phone in the US through a friend.
THE SITUATION/ISSUES:
- When I go to the app drawer, sometimes the wall paper in the background turns black and comes back just after I tap a an app
- When I use the chrome browser and surf the web some something, it reloads the page I am viewing without me triggering reload. It's kinda annoying that it reloads pages i am viewing. Quiet a few times chrome crashed.
- When I use youtube and tap the voice command to search for videos, it accepts the command but it doesn't load the videos I wanted to search.
- Sometimes, when I tap the home button it kinda reloads the home screen.
I thought that it might be just the OS and maybe a glitch or something. I tried factory reset (vanilla android) a few times but it is the same. I have tried cyanogenmod 11 on it and it is still the same issues.
I am a newbie. This is my first nexus android. I have used HTC desire HD for a month and it doesn't have this problem.
If I am unclear with describing my situation/problem please let me know.
Click to expand...
Click to collapse
Since it persists in different roms looks like a hardware issue.. More of an ram issue is what I can make of.. Take a logcat and send it my way and I'll look at it.
The last 2 errors are pretty common. The last one is because your launcher is not locked on ram.
Regards
MasterAwesome
Sent from my Moto G
MasterAwesome said:
Since it persists in different roms looks like a hardware issue.. More of an ram issue is what I can make of.. Take a logcat and send it my way and I'll look at it.
The last 2 errors are pretty common. The last one is because your launcher is not locked on ram.
Regards
MasterAwesome
Sent from my Moto G
Click to expand...
Click to collapse
Thanks for the reply MasterAwesome.
I have just downloaded aLogCat to log issues on my phone. Once I've gathered enough activity/issues, I'll send it your way.
Are issues likes these common in Nexus 5's? I've reverted back to my Stock Android.
YouTube issue: I didn't update the YouTube app and the voice search feature on it worked fine - at least for now that seems to be the fix for it.
Chrome Browser reloading issue: I haven't found a fix but Chrome Beta seem to work fine. Still reloads but not quite as often. I think this reloading issue isn't just contained in Chrome Browser.
Skype Video Call issue: I forgot to mention that I used Skype for a video call once and every 1-3 minutes the video drops (but not the call) I would have to press back to go out of the call without hanging up and get back to it. That seem to reload the video again.
dont4get_im said:
Thanks for the reply MasterAwesome.
I have just downloaded aLogCat to log issues on my phone. Once I've gathered enough activity/issues, I'll send it your way.
Are issues likes these common in Nexus 5's? I've reverted back to my Stock Android.
YouTube issue: I didn't update the YouTube app and the voice search feature on it worked fine - at least for now that seems to be the fix for it.
Chrome Browser reloading issue: I haven't found a fix but Chrome Beta seem to work fine. Still reloads but not quite as often. I think this reloading issue isn't just contained in Chrome Browser.
Skype Video Call issue: I forgot to mention that I used Skype for a video call once and every 1-3 minutes the video drops (but not the call) I would have to press back to go out of the call without hanging up and get back to it. That seem to reload the video again.
Click to expand...
Click to collapse
Yeah, those are very common
Sent from my Moto G
They are common? I have an N5 and have a few friends with them and hang out in the Nexus 5 forums too. It's definitely not that common. I've flashed dozens of roms on my phone and have not experienced any of these problems besides Chrome reloading a few times, though even that only happened a few times. I also use Nova Launcher and have never seen it reload (besides waiting for a new theme to load) or flake out once.
es0tericcha0s said:
They are common? I have an N5 and have a few friends with them and hang out in the Nexus 5 forums too. It's definitely not that common. I've flashed dozens of roms on my phone and have not experienced any of these problems besides Chrome reloading a few times, though even that only happened a few times. I also use Nova Launcher and have never seen it reload (besides waiting for a new theme to load) or flake out once.
Click to expand...
Click to collapse
They are just bandwidth and such problems and nothing with the phone..
Sent from my Moto G

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