Hey guys,
I got myself a View Cover for my Note 3.
Now I've got a problem:
When completely opening the cover, so that the front view is on the back of my phone, the phone goes into the "cover is closed-mode", i got that square view and can go to camera and action-memos...
But i just wanted to use my phone normally,
Is it just me with that problem or has anyone the same problems?
phone is in "cover is closed-mode" when it's actually closed
phone is in normal mode when cover is opened
phone is in "cover is closed-mode" when it's flipped back completely
Thanks in advance!
Ochs said:
Hey guys,
I got myself a View Cover for my Note 3.
Now I've got a problem:
When completely opening the cover, so that the front view is on the back of my phone, the phone goes into the "cover is closed-mode", i got that square view and can go to camera and action-memos...
But i just wanted to use my phone normally,
Is it just me with that problem or has anyone the same problems?
phone is in "cover is closed-mode" when it's actually closed
phone is in normal mode when cover is opened
phone is in "cover is closed-mode" when it's flipped back completely
Thanks in advance!
Click to expand...
Click to collapse
I've got the same problem. I stopped using the s-view case because of it.
Some people say there were some defective batches where this was an issue (magnet too strong?), and others say they don't have the issue at all.
If you have the option, try exchanging it for a different one and see if you get better results.
I had the same thing happen as well. I let the company know and they gave me a new case. Hasn't happened since.
Are you guys talking about genuine S-View covers?
Because I get that sometimes on my cover, but it is a cheap chinese knock-off, so I don't mind it at all - it rarely happens anyway.
But I wouldn't accept that on a genuine Samsung cover.
I've tried another cover, too but the problem remained. I aswell am using some chinese knockoff, although it says samsung... But yeah, can someone tell me if the original view-cover got that problems?
Thanks for your replies!
Ochs said:
I've tried another cover, too but the problem remained. I aswell am using some chinese knockoff, although it says samsung... But yeah, can someone tell me if the original view-cover got that problems?
Thanks for your replies!
Click to expand...
Click to collapse
Genuine Samsung s-view cover doesn't have this issue
I've got a genuine cover and I don't have this problem at all.
If its a knock off, good chance the magnet in the front of the case is too strong. I've noticed if I put a magnet up to the bottom left of the phone, this will trick it into thinking the cover is closed. Similarly if its done from the back of the phone, if the magnet is too strong it will trigger the same. not sure if theres something you can place in the back cover of the case to shield it?
Comatose said:
I've got a genuine cover and I don't have this problem at all.
If its a knock off, good chance the magnet in the front of the case is too strong. I've noticed if I put a magnet up to the bottom left of the phone, this will trick it into thinking the cover is closed. Similarly if its done from the back of the phone, if the magnet is too strong it will trigger the same. not sure if theres something you can place in the back cover of the case to shield it?
Click to expand...
Click to collapse
First, thanks for your reply!
I will check if I can protect the back somehow.
But anyways, I am thinking of buying another view-cover because my phone won't recognize mine from time to time... Have to reattach it to get it back working.
Related
Oh man after a view days the cover is so sluggish that the device is often open during the day ...
Do you have any idea to solve the problem ?
have the same problem....the battey cover does not seem to click into place or stay closed properly.
Anybody else see this??? Is it a manufacturing fault?
Did you first remove the stylus prior to re-attaching the cover?
Wau I solved it - press the cover from wight to left a bit and it will set best
The same problem here, i'm going to try the tips and otherwise I will buy a new cover I guess
peter7 said:
Wau I solved it - press the cover from wight to left a bit and it will set best
Click to expand...
Click to collapse
can you exactly tell me how you did it cuz I can't fix it
I have the same problem with my TP2. I just return it to the seller (Fnac in France) for an exchange. They agree to send me a new one.
btw, did you guys remove the plastic film behind teh screen? I dunno if it's meant to be kept on the device or not... strange...
Had my TP2 for around a month now, and the battery cover doesn't seem to fit properly anymore.
Seems a bit dodgy that we have to go and buy new battery covers for it :s
I'm assuming it is the cover itself that is faulty, and not something on the back of the phone. Kinda hard to tell.
See here:
http://forum.xda-developers.com/showthread.php?t=535235
The seller whom I purchased mine from is sending me a replacement back battery cover. I must say, they do have great customer service.
Hey,
I am having an issue with my almost brand new I9305 and I also had it on my I9300. And that issue is that when I close my cover on the phone and put it in its pouch that I carry in my belt there is the random odd chance that the phone will simply reboot for no apparent reason. Just today I heard it reboot, once rebooted i heard my text tone go off followed by another reboot. But is there some way to tell which app it is that crashes etc and thus takes the phone with it?
It can lay on my desk for hours with the cover closed with no issue. But the second I put it in that pouch it starts acting up and as I stated my I9300 did as well. But is there any way to tell which app is the culprit so I can delete it?
First off - what is your cover made of?
Make sure you have no cards in the pouch, especially not ID, public transport e.t.c which have NFC chips.
Is your phone by any chance undervolted or overclocked?
d4fseeker said:
First off - what is your cover made of?
Make sure you have no cards in the pouch, especially not ID, public transport e.t.c which have NFC chips.
Is your phone by any chance undervolted or overclocked?
Click to expand...
Click to collapse
Not undervolted nor overclocked. Both the 9300 and the 9305 are stock, but rooted. And the pouch isn't like a wallet but move like a "pouch" you put the phone into and then a flap goes over that "locks" with velcro. But I only have the phone in it, nothing else at all.
MeX_DK said:
Hey,
I am having an issue with my almost brand new I9305 and I also had it on my I9300. And that issue is that when I close my cover on the phone and put it in its pouch that I carry in my belt there is the random odd chance that the phone will simply reboot for no apparent reason. Just today I heard it reboot, once rebooted i heard my text tone go off followed by another reboot. But is there some way to tell which app it is that crashes etc and thus takes the phone with it?
It can lay on my desk for hours with the cover closed with no issue. But the second I put it in that pouch it starts acting up and as I stated my I9300 did as well. But is there any way to tell which app is the culprit so I can delete it?
Click to expand...
Click to collapse
Exactly same issue here: S3 randomly restarts while i wear it in a pouch. It can lay down in the same pouch - no restarts. I'm wondering if the pouch is too tight and power button is bein pressed sometimes? Just ordered another pouch to check this. My pouch has magnets. Can it be the reason also?
If you will find any solution please post here.
My pouch doesn't have magnets but velcro strips
It looks ...
I looks a little like an electrical contact which has problems after shocks - probably the contact on the battery? It might also be something on the mainboard, but that would be more tricky to test.
MeX_DK said:
My pouch doesn't have magnets but velcro strips
Click to expand...
Click to collapse
Have you tried to use another case or something like that? Maybe is the pouch... Which apps do you have installed anyway?
I had the same issue with one of those "leather-like" pouches. The description you mention about it with velcro, and a flap that closes over it sounds very similar to mine. I determined it was because of the flap pressing the power button. I couldn't find any other reason. And why does this happen when you're using it on your belt, and not when it's laying flat on your desk? Not trying to be offensive, but are you a little overweight?
In my case I discovered my belly was creating a little more pressure than normal on the pouch, so it was causing more pressure on the flap, and on the power button.
I had to go return the pouch to the store where I got it, and now I am looking for one of those plastic cases with a belt holster to replace it. :crying:
Hey guys,
I got an official S-view cover from ATT store (Black) for my new note 3. I love it except for one major problem. When I fold the cover open around the back and set it down on something like a desk or table. Eventually the phone will sit completely flat against the cover and I am noticing that the cover will engage S-view mode on the phone while it it folded around the back of the phone. This is super annoying, because when its in S-View mode the phone is essentially locked and I can't do anything with it unless I un-fold the cover from around the back. I thought maybe I had a bad cover with super strong magnets or something so I returned it to ATT and bought another one from T-Mobile (This was the advice I got from Samsung support). I having the exact same problem with this one. Now I think its my phone. I can replicate this problem anytime by simply putting pressure on phone the and cover while it is folded around the back. When I hold the phone in my hand with the cover around the back it is not as prevalent because phone usually is not sitting completely flat to the cover (because the cover is still new). Once it breaks in and gets flimsy this will happen all the time completely limiting phone functional while the cover is around the back. I had the an S-View cover on a S4 and it never had this problem. Can any of you guys replicate this issue or do I have a bad phone. Please help, I need to know if I need to exchange my phone. Thanks in advance.
davparks said:
Hey guys,
I got an official S-view cover from ATT store (Black) for my new note 3. I love it except for one major problem. When I fold the cover open around the back and set it down on something like a desk or table. Eventually the phone will sit completely flat against the cover and I am noticing that the cover will engage S-view mode on the phone while it it folded around the back of the phone. This is super annoying, because when its in S-View mode the phone is essentially locked and I can't do anything with it unless I un-fold the cover from around the back. I thought maybe I had a bad cover with super strong magnets or something so I returned it to ATT and bought another one from T-Mobile (This was the advice I got from Samsung support). I having the exact same problem with this one. Now I think its my phone. I can replicate this problem anytime by simply putting pressure on phone the and cover while it is folded around the back. When I hold the phone in my hand with the cover around the back it is not as prevalent because phone usually is not sitting completely flat to the cover (because the cover is still new). Once it breaks in and gets flimsy this will happen all the time completely limiting phone functional while the cover is around the back. I had the an S-View cover on a S4 and it never had this problem. Can any of you guys replicate this issue or do I have a bad phone. Please help, I need to know if I need to exchange my phone. Thanks in advance.
Click to expand...
Click to collapse
I've got the same problem here. It seems to be an issue of either the little magnet on the bottom of the cover being too strong or the sensor on the phone being too sensitive. Definitely annoying and poorly designed. I don't know of any solution. I just wedge my finger behind the cover to prevent it from tripping, but that's hardly a solution.
Can't help you with this issue.. but I got bought two knock-offs on the web and never experience anything like that. Probably the way it's built with the OEM case.
I have the same problem with my sview case for note 3.
Interesting issue. I have the wireless charging s-view case and I can confirm that this dos not happen with it. I guess that is due to the thicker back cover portion.
HEY guys i just bought a g note 3 yesterday along with the official s-view cover.
The cover functions in the way as described, but when i fold the cover full towards the back for example i fold it when i text the phones goes in to the s-view mode (like when the cover is closed) note: the cover is still open and folded towards the back of the device.
I would like to know whether this problem is caused by the cover or the phones connectivity with the cover?
Thanks for your help in advance
J!N said:
HEY guys i just bought a g note 3 yesterday along with the official s-view cover.
The cover functions in the way as described, but when i fold the cover full towards the back for example i fold it when i text the phones goes in to the s-view mode (like when the cover is closed) note: the cover is still open and folded towards the back of the device.
I would like to know whether this problem is caused by the cover or the phones connectivity with the cover?
Thanks for your help in advance
Click to expand...
Click to collapse
I used to have a similar problem when I used that case. Instead of going into S-view mode like yours does, mine would do the opposite. When I closed the cover it would show my Home screen through the cover. It sorted itself out eventually. Not sure what causes this though. Sorry I can't really be of any help other than just wait it out, it will probably start working correctly eventually. Your not the only one who has had this kind of issue though.
You should send your cover back under warranty. It is a problem with a magnet on the bottom side of the flip, which in your case is probably too strong.
Don't hesitate, This is a known manufacture problem of a few exemplars, and does not happen in working ones.
Cheers,
K
My s view cover doens't stay shut in most cases. I close it and it opens again - in particular once I opened it completely. Is this normal or are the magnets not strong enough and I should have it exchanged?
Hal10000 said:
My s view cover doens't stay shut in most cases. I close it and it opens again - in particular once I opened it completely. Is this normal or are the magnets not strong enough and I should have it exchanged?
Click to expand...
Click to collapse
Mine does this, too. Not exactly what I expected for that price. But it always closed enough so that s-view was active.
Hal10000 said:
My s view cover doens't stay shut in most cases. I close it and it opens again - in particular once I opened it completely. Is this normal or are the magnets not strong enough and I should have it exchanged?
Click to expand...
Click to collapse
Their are no magnets to keep the case closed. The magnets are there to tell the phone when to enter/exit S-View mode. Case is a good idea, but with it not closing all the way, I took mine back. Waiting on the Spigen S-View case which has a clasp to keep the cover closed. Was just announced and has a shipment date of around the 1st of the year.
Anyone have a phone that creaks? Mine stated doing it today, no case since it's got the wireless charging back.
Blacknight29 said:
Anyone have a phone that creaks? Mine stated doing it today, no case since it's got the wireless charging back.
Click to expand...
Click to collapse
Hello,
What exactly do you mean with creak? I tried it right now, removed the case and applied a little force to the phone like trying to bend it (just like the iPhone 6 bending lol) and it did creak, seems to be the back case. it may be due to the plastic water resistant protection that is being pressed against.
My wife's phone does the same thing with her case on. It's something with her finger near the mic hole.