[Q] Non-rooted phone with stock rom stuck on Samsung logo - Galaxy S II Q&A, Help & Troubleshooting

Hi everyone,
I've tried using search on my problem, but most of the time people who experience it have some custom ROMs or been flashing them, or doing some other modifications.
I've just been charging my phone, everything was working, until it charged to 100%, but forgot to unplug it just then. Next time I looked at it, it was off. I've held the power button and got a message "Android is updating.. starting apps", which was weird, as even official updates don't install themselves without confirmation - what update then? As it was stuck on that screen for more than 20 minutes, I've turned it off, and back on. The the Samsung S II I900 logo appears, the sound of booting, and a Samsung glowing logo, on which it's stuck forever.
I've tried a battery pull, tried leaving it overnight with that glowing logo, so it discharged and turned itself off, but it's all the same, it doesn't go past the logo.
I really don't want to lose some data I have there - mostly messages and some app data, which I'm not sure is backed up on google servers somewhere. I'm doing a backup for photos, but still, some can be lost if I do some plain factory reset.
What can I start with to try and bring it to life?
Sorry if it's a noob question that's being asked frequently.
Funny thing, I'm waiting for a Nexus 5 to arrive, as my SGSII is old and weird, and I guess it has sensed the treason, hehe. :\

rainscience said:
Hi everyone,
I've tried using search on my problem, but most of the time people who experience it have some custom ROMs or been flashing them, or doing some other modifications.
I've just been charging my phone, everything was working, until it charged to 100%, but forgot to unplug it just then. Next time I looked at it, it was off. I've held the power button and got a message "Android is updating.. starting apps", which was weird, as even official updates don't install themselves without confirmation - what update then? As it was stuck on that screen for more than 20 minutes, I've turned it off, and back on. The the Samsung S II I900 logo appears, the sound of booting, and a Samsung glowing logo, on which it's stuck forever.
I've tried a battery pull, tried leaving it overnight with that glowing logo, so it discharged and turned itself off, but it's all the same, it doesn't go past the logo.
I really don't want to lose some data I have there - mostly messages and some app data, which I'm not sure is backed up on google servers somewhere. I'm doing a backup for photos, but still, some can be lost if I do some plain factory reset.
What can I start with to try and bring it to life?
Sorry if it's a noob question that's being asked frequently.
Funny thing, I'm waiting for a Nexus 5 to arrive, as my SGSII is old and weird, and I guess it has sensed the treason, hehe. :\
Click to expand...
Click to collapse
Press volume up button+home button+power button. Press these three button at a same time to go into recovery mod.
As you are facing bootloop you have to do wipe data and wipe cache it will delete your apps and messages. I think this is the only solution to fix your phone at this stage.

Jeetu said:
Press volume up button+home button+power button. Press these three button at a same time to go into recovery mod.
As you are facing bootloop you have to do wipe data and wipe cache it will delete your apps and messages. I think this is the only solution to fix your phone at this stage.
Click to expand...
Click to collapse
that's not good news..
I was thinking of flashing some stock rom, like the one you get in a Kies updates, the no-wipe type.. Do you think it might work or I shouldn't even try?

hmm anyone? please?)
maybe there's still a way to access some data?

Just install a stock with Odin. All yr data will still be there. Cheers

Related

Touch Pro abruptly stopped working; won't boot.

So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
kameisama said:
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
Click to expand...
Click to collapse
Time to take it in and get a new one.....
Same problem here phone started b not coming out of lock mode. Backlight is on but no display on screen (if i tilt the screen left and right i can see light coming from behind) did about 6 hard resets and still same problem. also power button works whenever it wants to. this phone sucks @ss, i want my mogul back. on a second note my replacement will be here on wednesday.
Touch Pro stock rom purchased back in nov when it came out
yeah, i've had the same problem, i found if i hit my phone on the back or side and then batter pull and hit the soft reset while off, not the power button to turn it back on, it comes back on with color on the screen not just blank black screen with backlight, this works mostly every time, but when it doesn't, i just hold the power button down and do battery pull and hit the power button and it works, its like its got a combo of things you have to do before it works.. weird
Boot Up
I have also had similar problems. I for some reason sometimes have to remove my SD card and boot up without it for some reason. Not all the time, but every once in a blue moon. Not too sure how that affects anything, but you may try that too.
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Mayonesa said:
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Click to expand...
Click to collapse
Have you tried re flashing the ROM?
it wasnt HTC's fault for your phone's not booting...thats what happens when u try to mess with the hardware too much and you dont know what your doing
Would you want to sell???
Reboot Brick HTC process
****DOn't take battery out after hard boot***
1.just watch videohttp://www.youtube.com/watch?v=sk56olMkCtU and do what they do but dont take battery out. LEAVE phone STUCK on BOOT screen. Nothign else will move or work but you want phone just like that.
2. connect usb cable to active sync. (this may not link up but leave usb connected anyhow) Do not delete phone profile.
3.use rom like Download MightyROM6_Herman.exe avail at: http://www.lilrico.com/Mighty/mightyromblog/?p=454
4 although active sync is still attatched but may not be connecting. It will connect thru usb anyway when you run the rom software. http://www.youtube.com/watch?v=fV2I2WAFkg4&NR=1
This worked and kept phone from cutting on and off. and restored ROM. don't know about original htc boot. but your phone will work under this rom for now and you can go from there.
hey thanks plain ole dumb, it works now.
man I thought it was over.
thanks again

[Q] S2 stuck on loading screen but doesn't load

Hello all.
I need help and I hope I can receive it asap.
My phone has been turning off on its own quite a bit, but every time I catch it, I would just turn it back on and everything will be back on its way. I can't think of why it would turn off on its own though.
Just now, I was just on gtalk and pressed the power button to turn off the screen. When I tried to press it again to wake it back up, it's off. I turned it back on, it loaded but everything was being force closed. Gmail, Facebook, Calendar etc. So I freaked out and turned it off to restart. Afterwards, when I tried loading it, it got stuck at the loading screen (where there's the yellow triangle). I tried restarting multiple times but it's still stuck there.
I have rooted it and I never had any problems up until now. I have Checkrom V4 (I don't know which kernel, whichever it installs itself). This isn't the first day that I installed this rom either, I've had it for a while now but the problem just got worse today.
I can get into CWM BUT I do not want to restore until I absolutely need to. (this is because I haven't done a backup recently on CWM)
I really hope someone can help as I live off of my phone!
Please and thank you!!
Have a look here: http://forum.xda-developers.com/showthread.php?t=1108499
Chris.
Thanks Chris.
I guess this can be closed as my phone started working all of a sudden.
But I still cannot explain why it would turn off on its own...
go in recovery do a factory wipe and then go stock...
shirbo.g said:
Thanks Chris.
I guess this can be closed as my phone started working all of a sudden.
But I still cannot explain why it would turn off on its own...
Click to expand...
Click to collapse
I wouldn't take it for granted that your phone has just mysteriously "rectified" itself. There is something up. I still suggest following the instructions on the thread I posted above if it does it again.
Chris.

Is my phone bricked?

It just randomly shut off earlier this afternoon. Everytime I try to turn it on with the power button, nothing happens. When I try to boot into TWRP/download mode, it just vibrates and flashes the samsung logo and then goes black. I can't seem to find any information as to what else to try. I don't have a jig and the earliest one would be shipped on amazon is Thursday. Any ideas?
wow, so i had been reading threads for the last hour and finally stumbled upon some guy with the same issue and he figured out it was that his power button was stuck. i just pushed in my power button really hard for about 5 seconds and jiggled it and it finally worked. my phone just turned on as normal after doing that. great, sounds like ANOTHER samsung issue with the power button. this will be my 3rd different samsung device that i've had issues with the power button - a captivate, infuse, and now the note. i send about 20,000 texts a month, so i'm constantly pressing the power button to turn the screen on and off. i will need to look for an app that allows me to use the volume button as the power button hopefully in case this happens again.
I had a samsung tablet that had the bad power button getting stuck too.
jaxjonesdrew32 said:
wow, so i had been reading threads for the last hour and finally stumbled upon some guy with the same issue and he figured out it was that his power button was stuck. i just pushed in my power button really hard for about 5 seconds and jiggled it and it finally worked. my phone just turned on as normal after doing that. great, sounds like ANOTHER samsung issue with the power button. this will be my 3rd different samsung device that i've had issues with the power button - a captivate, infuse, and now the note. i send about 20,000 texts a month, so i'm constantly pressing the power button to turn the screen on and off. i will need to look for an app that allows me to use the volume button as the power button hopefully in case this happens again.
Click to expand...
Click to collapse
Use Flappjaxxx UCLF6 rom....build #5....
It's ICS 4.0.4 with a "bunch " of extras .....volume wake included .....g http://forum.xda-developers.com/showthread.php?t=1664980
Theres and app that allows you to swipe your hand across the screen to turn on/off.... Its in the app section.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Be careful using apps that wake your device using homescreen touch or movement .
It generally means that your phone never goes into deep sleep...
And the battery life will be greatly reduced ....as the device technically never turns off ....g
Help please!!!!
I have NO SIM ERROR after flashing (MOD)(ROM) BLACK STAR ROM for t-mobile by BIGFAU... followed instructions to a T.. wiped data factory reset.. cache.. dalvik.. formated data... formated cache.. formatted system... then rom loaded fine.. however got a no sim error.. reflashed same way.. same thing.. now no matter what i do.. even odin back to complete stock and reflashing stock modem.. no sim detected .. please pls help
Jblakeley said:
I have NO SIM ERROR after flashing (MOD)(ROM) BLACK STAR ROM for t-mobile by BIGFAU... followed instructions to a T.. wiped data factory reset.. cache.. dalvik.. formated data... formated cache.. formatted system... then rom loaded fine.. however got a no sim error.. reflashed same way.. same thing.. now no matter what i do.. even odin back to complete stock and reflashing stock modem.. no sim detected .. please pls help
Click to expand...
Click to collapse
See your original thread ...
I've posted some suggestions there for you ...
Please don't post your questions in other threads ....especially the same question ....it's inappropriate ...g

Suddenly Bootloop

hey there,
damn im so nervous right now.
ive not got too much time right now to fix my smartphone but I need it urgently.
i have a s3 with gorgoid custom rom, which i flashed like 4 month ago.
since then I DID NOT make ANY change to the rom or anything. no flashes etc.
I just used it.
now I just wanted to write someone back on whatsapp.
and suddely: smartphone goes off and on again. but I only see the first s3-logo: http://media2.giga.de/2013/10/Samsung-Galaxy-S3-Teaser-Bootloop.jpg
then it turns off and then on again.
...bootloop...
why so suddenly whithout any change to the system?
and even more: what can I do to rapidly fix it? at best without loosing any data........
thanks a lot!
edit: when inserting the battery back in it again, the s3 starts after 3 seconds automatically.
when I try to put in the battery and then quickly hold down volup-home-power button, I shortly see the recovery menu (I have cwm 6 or so) but the phone reboots quickly after it...
Reflash your existing rom, same version, don't wipe data. Clear cache and dalvik, try rebooting.
If that doesn't work then you'll have to factory reset, or may have bigger issues like efs corrupt.
edit: your power button is broken, try wiggling it or replace it.
I cant even get into recovery, thats the f***ing big problem always when inserting the battery, the phone starts itself.
isnt it normal that the phone starts itself when inserting the bootloop or how do you assume my power button is broken?!
and how to "fix" it at least so that it doesnt start itself anymore!? I cant break it off the phone... because then I cant start my phone anymore...
OMG and already fixed it.
what I did:
let the battery out for 15min.
in the meantime tried to rattle the power button a bit (to loosen it in case it somehow stuck and thus pressing constantly).
with 3 fingers pressing vol-up + power button + home button, then with another finger inserting the battery.
that lead me into recovery which then worked.
cleared cache and dalvik cache.
system reboot.
works now
PUH!!!!!!!
Next time if this problem occur again, try to "playing" around with your power button (like push harder three or five time).
I think your power button got stuck, that is why your phone always looping around like in the link you gave.
TheoDores said:
Next time if this problem occur again, try to "playing" around with your power button (like push harder three or five time).
I think your power button got stuck, that is why your phone always looping around like in the link you gave.
Click to expand...
Click to collapse
Yeah true, just happened again.
I hope I can fix it again now...
And I hope so hard that i doesnt get stuck at any time forever

LG Optimus F6 Possible reset?

Hi this is my first thread and also an emergency but any help much appreciated!
My Optimus F6 had this problem every few months but it usually fixes itself, where it gets caught in a boot loop and the MetroPCS logo would keep repeating on startup without going to home screen. The last time it happened a couple months ago it was also shutting down really fast without me doing anythingwhen it did work , so it most likely thought power was being held when it wasn't. I fixed it be blowing into the buttons and pressing them while the phone was off. I also removed the battery/sim card a lot.
Anyway today it went into the boot loop again...so I held the volume keys and the home button before turning it on, and it went into what I assumed was the recovery menu. Now this couldnt have been more than a couple seconds, but I was looked at the choices, and then it acted if I had pressed a key...and then it said "Error" unable to something something...regardless though I pulled out the battery immediately, this all happened very quickly. Now the phone boots fine but I'm getting the startup wizard as if it had reset. Now when I try the Recovery Menu again the choices seem normal now, so I maybe accessed a different menu before. I called LG and no help, I really need to know if the phone has been reset or not?
I have to go to work in a couple days and the thought of all my critical data being lost and my contacts and photos and memos on internal memory gone is gonna be really bad, I have no way to get some of the stuff back. Please help! Thank you!
SarahJ said:
Hi this is my first thread and also an emergency but any help much appreciated!
My Optimus F6 had this problem every few months but it usually fixes itself, where it gets caught in a boot loop and the MetroPCS logo would keep repeating on startup without going to home screen. The last time it happened a couple months ago it was also shutting down really fast without me doing anythingwhen it did work , so it most likely thought power was being held when it wasn't. I fixed it be blowing into the buttons and pressing them while the phone was off. I also removed the battery/sim card a lot.
Anyway today it went into the boot loop again...so I held the volume keys and the home button before turning it on, and it went into what I assumed was the recovery menu. Now this couldnt have been more than a couple seconds, but I was looked at the choices, and then it acted if I had pressed a key...and then it said "Error" unable to something something...regardless though I pulled out the battery immediately, this all happened very quickly. Now the phone boots fine but I'm getting the startup wizard as if it had reset. Now when I try the Recovery Menu again the choices seem normal now, so I maybe accessed a different menu before. I called LG and no help, I really need to know if the phone has been reset or not?
I have to go to work in a couple days and the thought of all my critical data being lost and my contacts and photos and memos on internal memory gone is gonna be really bad, I have no way to get some of the stuff back. Please help! Thank you!
Click to expand...
Click to collapse
Why don't you go through the start up wizard without logging in to anything and see? If it has been reset, I hope you had it set to back up your data to Google or some other cloud service or you're out of luck if it was not saved on an external SD card.
I would but I'm afraid if I go further through the Startup Wizard it'll further erase and chance I have of getting my data
SarahJ said:
I would but I'm afraid if I go further through the Startup Wizard it'll further erase and chance I have of getting my data
Click to expand...
Click to collapse
It's either gone or not already. Going through the Startup Wizard has no effect on that.

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