[Q] Intermittent freezing and not waking up from sleep - Galaxy S III Q&A, Help & Troubleshooting

My international Galaxy S3 started to constantly freeze, lock up and hang. So I decided to factory reset it. Then I figured why wouldn't I also switch to a custom ROM in the process. So I read the tutorials and installed Android Revolution ROM. The freezing problems have become very rare (they didn't completely go away) but this time I got an even worse problem. My phone won't wake up sometimes. It happened again a few minutes ago: The phone would ring (albeit the ringing tone came out laggy), nothing on the screen, I press power button no response, then I take the back cover off and reinsert the battery, boot the phone and look at the call logs but of course it doesn't show who called me. This is getting very frustrating. What seems to be problem?

Which version of Samsung Android were you using before?
You could try to flash official Samsung Android over your CM via Odin: and I mean 4.1.2 which is still more stable and reliable than the new 4.3 (In my opinion).
This should wipe everything on your device, and hopefully repair what's wrong with it.
Hope it helps.

Related

[Q] Phone Crashing

Yesterday my battery died half way through playing a game (not entirely unexpected, I'd been playing on my phone quite a bit that day and it still lasted 22-23 hours), I connected the charger that came with the phone and left it to charge while I got on with some uni work.
The phone vibrated to tell me the charge was complete so I disconnected the charger and turned the phone on as usual. After the samsung galaxy S2 splash screen, the screen lock appears and when I move it there are several error messages saying that various applications have had to stop (the main one seems to be TwLauncher but when I force close it, many others also force close). This continues for several seconds until the phone decides to restart itself and repeats the process ad infinitum until I can shut down the phone (I can manage this by not trying to get rid of the screen lock and just holding the power button until the menu appears).
I've had this phone a week (one of those days being today where it did not work at all) so it's still well within the return period but I was wondering if there is an obvious fix that I'm missing.
If not, I'll be ringing Samsung on Monday (I have coursework due for friday so I'll be devoting my samsung office hours time to that) and if they can't give me an easy fix I'll be ringing the place I bought it from and asking for an exchange.
So, has anyone else had similar issues and managed a simple fix?
Bump, I take it everyone else's phone is working then?
Giving this another bump in the hopes there's someone with a simple solution.
I don't want to have send my phone off and wait for the place to get stock.
there have been 2 firmware releases from samsung in the last couple of days, i assume you are running the latest firmware?
I can't even get the phone to stay on long enough for Kies to recognise it. It keeps restarting. Even when it was working I couldn't get Kies to work with it properly (I couldn't copy the contacts from the phone to the computer).
It's running the firmware it came with, but I can't check which version it is.
I was going to try flashing the new firmware via ODIN but I've been busy with coursework. Is this likely to solve the issue or will I just be giving the retailers ammo to reject my return?
go into recovery and do a factory reset
psp888 said:
go into recovery and do a factory reset
Click to expand...
Click to collapse
this is what I was looking for.
after googling, this sorted it out.
I just assumed download mode was the only other non-normal mode.
Thanks
Basic FAQs on the SGS1 forum mostly apply to SGS2 .Worth a look there before Google .
jje

[Q] Unique issues; screen unresponsive, random reboots, freezing

Soo I have a Galaxy S II I9100. And it was great until something happened. Lord knows what happened to it. But I was running the latest version of Sensation ROM (1.6) smoothly. Then yesterday all of the sudden my phone kinda stops working more or less. The screen became unresponsive at times, the screen would activate on its own and then I would not be able to use it. After taking the battery out and restarting it things were OK for about 5 minutes.
Then after trying to open any sort of applications the Voice Command app would start and I wouldn't be able to exit out of it. After mashing the home button I could get out of it and then trying to open anything would result in a black screen (status bar active at top). So I figured maybe something went wrong with the software. I happened to have an update .zip of Sensation from 1.5 to 1.6, so I reflashed. This did not really help out. Even plugging in the USB cable was a 50/50 chance, Windows would tell me that the device is seemingly defective and sometimes it would work. But then trying to open USB Mass Storage was a big headache as well.
So I let it sit the night and then this morning I used Odin to flash a stock kernel. This seemed to help out somewhat, it made the system more stable and usable for a little bit. In the meantime I went to the so called "Samsung Cell Phone Service Center" in my city which turned out to be some repair shop for iPhones (go figure). After elaborately explaining my problems they said "must be a software issue". Which it is't. Anyways in the meantime I called Samsung America for direction, after talking to 3 different CS reps they referred me to call Samsung UK because that's where the phone was manufactured.
After that I did a factory reset and that made the issues even worse.
So I'm at a cross roads. I am probably going to be putting a call into Samsung UK tomorrow to try and figure something out.
Do a FULL wipe in CWM and then flash a stock rom. See if that helps. If not, then it's a hardware problem.
I had done that and then flashed a stock ROM which removed CWM, root, and the Sensation ROM. While that seemed to have helped, it would still randomly reboot (fewer than now) and the same issues persisted but less frequently. In the SGS2 stock recovery mode I did factory reset and wiped all data and cache and the problems are back and more frequent. I did take the phone to the beach but it was in a bag wrapped in a shirt..
could that have somehow caused this issue with the hardware?
I'm thinking that this is a hardware issue.
Yes, I think it is. One thing that comes to mind, did your modem change when flashing different roms? If not try a different modem. Otherwise it's really a hardware problem.

SIII Dying/freezing - SDS?

So sometime in the last week or 2, my I9300 started randomly freezing up and/or shutting off by itself.
it's usually a while after booting - i'll come to unlock it, and the LED will be showing Blue. Clicking any of the buttons doesn't do anything, nor does waiting a while.
Holding down the power button for a few seconds boot/reboots the phone though, and it works normally when it starts back up again - although after a while it will die again.
Sometimes it runs for hours, sometimes just minutes.
Occasionally, it will freeze up while i'm actually using it - the screen stays on, frozen in place, but the touchscreen and buttons won't do anything (although oddly, multiple clicks of the home button make the colours invert?).
Anyway, i thought this soundsed a bit like this 'Sudden Death' bug, but how do I know? I installed and ran the eMMC check app and it says:
Phone Model: Samsung GT-I9300
eMMC chip: Type VTu00M, Date 05/2012, CID 15010056545530304df1f900755f5f5f, FwRev oxf1
SGS3 Sudden Death? YES. Insane chip.
My question is - what does this mean? Do i have the problem and just need to make sure i run a kernel with the fix, or is the phone now broken and needs replacing/fixing?
If it does need fixing, do i need to revert it to stock ROM and run triangleaway or anything before i send it in, or is it fine how it is?
It's currently running crDroid 11.1 XXELLC, and it was at the time i started noticing the problem. I'm using Siyah 1.8.9, although i was using an earlier version before (can't remember what).
Same problem here... i don´t know what to do... today i make a lot of things to attempt to restore all but everything fail... i decided to talk with samsung and send the phone to repair, in a few days I hope to come to pick up the phone, I have to say that I had to pay 24 € for the shipping and after playing wait month or month and a half. is frustrating but hopefully come good repair.
One read the SDS thread . Two if you think you have the problem or a problem follow the how to revert to stock post and take to a service centre .
Freeze is more likely rom and or kernel .
???????
although oddly, multiple clicks of the home button make the colours invert AS IT SHOULD .
jje
thanks - have read the SDS thread and the stuff people were talking about there didn't really sound like what's happening for me, which is why i posted this thread.
I also thought that it sounded like the ROM or kernel, which is why I have now tried Siyah, tank, and boeffla kernel latest versions, as well as the foxhound, android revolution, and darky roms.
none have made a difference so far
I'm just looking for some ideas on what to do next - should i try reverting back to an Old rom/kernel, should i try a non-sammy based one, is it possible that my SD card is somehow causing the problem?
i didn't know that the multi-click thing inverted the colours - why does it though? it doesn't seem like something i'd want a shortcut to.
Wipe phone flash stock rom .
jje
Fixed it by moving from ELLA modem & wiping.
This thread is your solution : http://forum.xda-developers.com/showthread.php?t=2091045
so i wiped again and installed the MA2 modem - this made the freezing problem even worse so i wiped again and installed the ELKC modem.
this was on Monday and I hadn't had a single freeze until this morning, when it's frozen 4 times in the space of a few hours.
so i guess i'm flashing back to the factory image...
Lear95 said:
Fixed it by moving from ELLA modem & wiping.
Click to expand...
Click to collapse

GT-I9300 UI stucks randomly

Hi Everyone,
Recently my phone got crazy!
I used it as stock for a long time, until 3 weeks ago when it started being slow (a few weeks after updating from 4.0.4 to 4.1.2), crashing and getting stuck a lot.
I did a factory reset, not before I rooted it and backed it up with Titanium Backup. That's where things took a turn for the worse.
The factory reset didn't solve anything. Phone kept on crashing.
Next I tried to install a custom ROM (Samsung JB based) and a custom kernel. UI responsiveness got much better, of course, but it didn't prevent the phone from crashing. Tried different kernels and still, nothing.
Yesterday I did a full NAND wipe using ODIN and reinstalled everything using HydRx-D ROM. Things actually got a little better, and the phone UI gets stuck much less frequently.
Still, this is very frustrating, and I can't find a solution anywhere.
I'm attaching a logcat from this morning. The phone worked perfectly for 2 hours straight. Read a few articles, made a few phone call - nothing out of the ordinary. Then it got stuck right after a phone call ended.
Now you probably ask why do I always say that the UI stucks. Well, it always starts with being very laggy for a few seconds and then the foreground app gets stuck, but then I can still swipe down from above to see the notification panel and it always gets stuck on the way down. Also, it mostly gets stuck after a phone call. There was this funny case where I had a phone call using my bluetooth headset, and the phone actually got to BOOT SCREEN while I was still talking. When I finished talking, I had to hard reset the phone to get it work.
I'm really lost about this. If it was my PC I'd definitely know what to do about it, but my experience with Android ends with this phone, my TF101 and a couple of other phones/tablets I got to play with.
Thanks in advance for everyone who's willing to help.
Re: GT-I9300 IU stucks randomly
This unfortunately sounds like the kind of thing that happens before the sds strikes.
Will have a look at the log but I'm no expert in these matters,I suggest you read the sds thread and compare symptoms

Stuck entering recovery

UPDATE: SOLVED
Here I am again,
Story
I've been using a HTC One since April , but I keep maintaining my GS3 (I9300) that my girlfriend uses now.
I keep maintaining it because it keeps needing maintenance. I always use stable ROM's and no custom kernels or other modifications, because she just wants a normal working phone. Sadly, it's been problems after problems. First of all, after using CM10 for months starting in April, the phone just stopped working. I still don't understand what happened. It started performing worse and worse, until it wouldn't even boot up anymore. Anyway, I managed to get a stock ROM on it after sadly deleting everything of her phone. The phone at least worked again.
Recently, I decided to flash something different for her because it was such a laggy old ROM. I flashed ARHD 40 (android 4.3) since I use ARHD on my HTC One as well and it's usually very stable. The performance was way better now, her phone was as fast as my HTC One. Though she became aware of one problem quite quickly: the phone takes anywhere from 5 seconds to 1 minute to wake up from sleep. I even called her and it wouldn't appear because the phone was not waking up.
Now here comes the problem
Running ARHD 40 (android 4.3), I decided to flash Boeffla-Kernel 5.1beta12 (newest I could find). As far as I read, this would fix the slow/not waking up from sleep.
Now here comes the real problem
I needed to boot into recovery to flash this kernel. Since this ROM didn't have a quick boot into recovery shortcut, I decided to download ROM Toolbox Lite. First of all to see what it's about, since I recalled hearing nice things about it. And it had a boot into recovery option, so that would be easy.
I pressed the button to go into recovery.
Since then, my phone is completely stuck, constantly trying to boot into recovery but failing. You see it's trying (the 4 buttons at the bottom appearing from the recovery) and sometimes even the wallpaper shows up. But it always stops, after which it reboots and I see the logo. And this keeps repeating over and over again.
I removed the battery a few times, I tried holding down the power button a long time, to force it to just boot itself up normally again. I can enter download mode, though I have nothing there to help me. Phone is basically completely useless.
My question
Does anybody know anything about this? Is it a known problem? Is my first experience with this ROM Toolbox Lite the most horrible one ever, or does it play no role in the problem?
It was to late to start searching for solutions yesterday evening, I had to work early again today and I was so pissed I would have broken the damn plastic thing in two. So I just decided to leave it and my girlfriend is passing this day without one. But I'm really sure I want to fix the damn thing when I get home in a few hours. If possible, to just make it stable, fast and NORMAL, with no more weird problems in the future...
Thanks in advance!
Kind regards
XDA mark said:
Here I am again,
Story
I've been using a HTC One since April , but I keep maintaining my GS3 (I9300) that my girlfriend uses now.
I keep maintaining it because it keeps needing maintenance. I always use stable ROM's and no custom kernels or other modifications, because she just wants a normal working phone. Sadly, it's been problems after problems. First of all, after using CM10 for months starting in April, the phone just stopped working. I still don't understand what happened. It started performing worse and worse, until it wouldn't even boot up anymore. Anyway, I managed to get a stock ROM on it after sadly deleting everything of her phone. The phone at least worked again.
Recently, I decided to flash something different for her because it was such a laggy old ROM. I flashed ARHD 40 (android 4.3) since I use ARHD on my HTC One as well and it's usually very stable. The performance was way better now, her phone was as fast as my HTC One. Though she became aware of one problem quite quickly: the phone takes anywhere from 5 seconds to 1 minute to wake up from sleep. I even called her and it wouldn't appear because the phone was not waking up.
Now here comes the problem
Running ARHD 40 (android 4.3), I decided to flash Boeffla-Kernel 5.1beta12 (newest I could find). As far as I read, this would fix the slow/not waking up from sleep.
Now here comes the real problem
I needed to boot into recovery to flash this kernel. Since this ROM didn't have a quick boot into recovery shortcut, I decided to download ROM Toolbox Lite. First of all to see what it's about, since I recalled hearing nice things about it. And it had a boot into recovery option, so that would be easy.
I pressed the button to go into recovery.
Since then, my phone is completely stuck, constantly trying to boot into recovery but failing. You see it's trying (the 4 buttons at the bottom appearing from the recovery) and sometimes even the wallpaper shows up. But it always stops, after which it reboots and I see the logo. And this keeps repeating over and over again.
I removed the battery a few times, I tried holding down the power button a long time, to force it to just boot itself up normally again. I can enter download mode, though I have nothing there to help me. Phone is basically completely useless.
My question
Does anybody know anything about this? Is it a known problem? Is my first experience with this ROM Toolbox Lite the most horrible one ever, or does it play no role in the problem?
It was to late to start searching for solutions yesterday evening, I had to work early again today and I was so pissed I would have broken the damn plastic thing in two. So I just decided to leave it and my girlfriend is passing this day without one. But I'm really sure I want to fix the damn thing when I get home in a few hours. If possible, to just make it stable, fast and NORMAL, with no more weird problems in the future...
Thanks in advance!
Kind regards
Click to expand...
Click to collapse
What do you mean "can enter download mode, though I have nothing there to help me" What happens exactly when you enter download mode....Can't you just flash back to stock with odin in download mode ?
Edit:..Have you tried ADB into recovery or tried this >>> http://forum.xda-developers.com/showthread.php?t=1703488 <<< toolkit
tallman43 said:
What do you mean "can enter download mode, though I have nothing there to help me" What happens exactly when you enter download mode....Can't you just flash back to stock with odin in download mode ?
Edit:..Have you tried ADB into recovery or tried this >>> http://forum.xda-developers.com/showthread.php?t=1703488 <<< toolkit
Click to expand...
Click to collapse
I can enter download mode normally, so I can use Odin to flash stuff.
I just flashed that kernel I wanted to flash before my phone went trippin, but after flash the same continues. Re-downloading ARHD 40 via my laptop now and going to reflash it via odin, hope that my phone can then let go of it's obsession of trying to get into recovery.
There must be a way to fix this, I didn't make a Titanium Backup for a while. Don't want to lose stuff just because I got some super rare weird problem... again. Why does tech hate me
EDIT:
Realized that I can't flash ARHD 40 because it only comes in zip not tar... anyway, tried flashing the newest version of philz touch recovery, still didn't change anything.
EDIT 2:
Flashed TWRP recovery via ODIN, now everything is fine again. It rebooted into TWRP normally, then choose to reboot the device. Everything is still there, like nothing ever happened.
THANK you lord!
Out of interest, how do you find the HTC 1 compared to the S3?
gsw5700 said:
Out of interest, how do you find the HTC 1 compared to the S3?
Click to expand...
Click to collapse
It's an entirely different phone, especially how it feels and looks. After using the One for such a long time, I find it super weird to hold a S3.. it feels so light and "cheap", though ergonomically the S3 is a tad easier to hold then the One. Overall I enjoy using the HTC One much more as it feels really solid.
Besides that it's fast and stable, what you would expect, but not much faster then a S3 with a good ROM. Screen is really excellent, this is also a big difference from the S3. It's a different type of screen and you can really notice. The speakers are the nicest you can get on a phone and compared to the S3 they are really a league above. The camera is average, sometimes it's great sometimes it isn't. Battery life is comparable to the S3.
Not that I didn't enjoy my S2 and S3 at the time, but I'm not really interested in the Galaxy line anymore at the moment. Samsung really has to do something amazing to get my attention again Will see what HTC brings with the successor of the HTC One, might upgrade to that one. I'm also curious about the iPhone 6 to be honest, the small screen is the main reason I haven't owned an iPhone in my life, if that changes I might want to try it. Or I might just use my current device for a second year for a change, since it's excellent
Many thanks for that, I now intend to take a look at the new HTC m8 - hoping the camera is better!
Me too. If they make a big leap with the camera and bring it on par with the iPhone 5S for example, it would be fantastic. Battery life should also be brought to the new higher standards of the LG G2.
If these 2 things happen they already got me, since it's a near perfect phone. Add some bonuses like making the bezels smaller/screen larger in the same body... don't think I could resist

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