[Q] My phone turns off at random - Android Q&A, Help & Troubleshooting

I have a note 1 N7000, and each time the screen began flickering and after that it shut down. This got worse after flashing a cyanogenmod rom. By plugging in the charger the battery seemed empty, but wasn't. After a while the battery indicator used to show charged 70 % or more. Put the charger cable off and the situation repeated after a short time of usage. Last night it started turning off at boot and wouldn't turn on unless on charge. I flashed a original JB rom since the problem doesn't happen when on recovery/download mode. but now it does it even when connected on charge.
HELP

hyperstone6 said:
I have a note 1 N7000, and each time the screen began flickering and after that it shut down. This got worse after flashing a cyanogenmod rom. By plugging in the charger the battery seemed empty, but wasn't. After a while the battery indicator used to show charged 70 % or more. Put the charger cable off and the situation repeated after a short time of usage. Last night it started turning off at boot and wouldn't turn on unless on charge. I flashed a original JB rom since the problem doesn't happen when on recovery/download mode. but now it does it even when connected on charge.
HELP
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Related

[Q] Help!!! charged my galaxy 5 with wrong charger

This morning I used my sister's Samsung Champ's charger to charge my Galaxy 5. I didn't keep it in for long (20 - 30 min) but when I removed it, the battery started showing low charge warnings; I tried charging with my laptop using the cable that came with the phone and it showed 70% charged immidately, but when I removed it, it showed <14% warning again.
I tried to drain the battery completely and then recharge it, but the battery is still draining fast. Please help, the phone is only 2 months old...
Did you do a full charge?
I don't see why using other chargers effect your phone, I always use blackberry chargers and have no problem, try charging to 100%, draining to 0% a few times, see if it helps
Sent from my Galaxy5 using Tapatalk
It might have nothing to do with using the wrong charger, you might just have the signal glitch where your phone is constantly searching for signal when it already has it, my phone started to do it recently, to check if this is the issue go to Settings, Phone Info, Battery Useage, Signal, then if it says something like Time without signal 50% then that is the issue.
Try this;
Unplug your phone
Turn Airplane Mode on for about 10 seconds
Turn Airplane Mode off
Restart phone.
That fixed my battery life- it was going for 80% battery to 10% in under 5 minutes.

[Q] Battery is giving strange problem,what should i do?

I will try to explain my problem clearly and in a concise manner.
My battery started giving problem since a few days back.That time I had ICS in my phone.
My phone having enough battery gets shutdown in the middle of nowhere.
If i turn it on,it shows battery to be 0 or 1%.Then i used to set it on charging,and it used to work normally and battery starts getting charged from 1%.
On the other hand,if instead of turning up the phone and charging again,when i used to plug the charger in without turning on phone, my phone shows the correct battery percentage.And it starts charging normally.
To summarise-
My phone having enough battery gets shutdown in the middle of nowhere.If my phone gets off on 70% automatically,and if i plug the charger keeping the mobile off,it starts charging from 70%.But if I turn on the mobile and plug the charger,it starts charging from 0%
So this thing worked for a few days.After that my phone started turning off quite frequently.And I had to plug the charger everytime it turns off so as to turn it on again.
A couple of days back,I flashed cyanogenmod JB and siyah kernel.Since then it has been worse.
Now phone doesnt even last a minute even after full charging.It just shuts down as soon as I turn it on.I tried clearing battery stats.
I am unable to use my phone,its next to a dead phone.Please help !
What should I do to save my phone?
maybe its time to replace battery...
kaczkalolo said:
maybe its time to replace battery...
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Are you sure battery needs to be replaced?
One more thing, after flashing JB, the battery percentage doesnt fluctuate as before.
It gets off at say 70%, and then it doesnt matter if i charge it keeping phone on or off,the charging starts at 70%.
Its just that the phone gets off for no reason as soon as it is turned on.
There is an app on market called My Battery Status, you can check your battery health with it.
Sent from my CyanogenMod 10 powered GT-I9100 using xda premium
Replace the battery

[Q] Battery used up suddenly

hi,
I recently change from rom IC stock to JB stock (Spain). Every thing is fine except after working with phone for some time & battery used up to 25%, suddenlly the signal drops & phone shuts down. I cannot turn on the phone unless I plug in the charger where my battery is 0%. Also after flashing to JB, I wiped the data in recovery.
Phone is NOT root & battery is brand new.
Thanx
cyrus.666 said:
hi,
I recently change from rom IC stock to JB stock (Spain). Every thing is fine except after working with phone for some time & battery used up to 25%, suddenlly the signal drops & phone shuts down. I cannot turn on the phone unless I plug in the charger where my battery is 0%. Also after flashing to JB, I wiped the data in recovery.
Phone is NOT root & battery is brand new.
Thanx
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Did you create this topic immediately after putting it on charge or did you at least wait a hour or 2?
TheATHEiST said:
Did you create this topic immediately after putting it on charge or did you at least wait a hour or 2?
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it happen after working with phone for couple of hours as the charge reduce normally from 100% to about 25%, then i lost the signal the phone shut down & i could turn it on only with my charger because the battery was 0%
tnx
cyrus.666 said:
it happen after working with phone for couple of hours as the charge reduce normally from 100% to about 25%, then i lost the signal the phone shut down & i could turn it on only with my charger because the battery was 0%
tnx
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Yes, I know what happened you said so in your first post, My point was have you left it charging yet, for an hour or 2 and then tried to boot?
TheATHEiST said:
Yes, I know what happened you said so in your first post, My point was have you left it charging yet, for an hour or 2 and then tried to boot?
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Actually I had the same problem with my old battery. I was advised to change the battery; with the brand new one, I left it charge fully to 100% for 6 hours as per instruction, then turn the phone on as the aforementioned problem occurred again. Again put it on charge for couple of hours to 100% charge then reboot the phone. Right now every thing looks Ok but I am worried why it happened with the new battery. is it the rom or the phone?

Z2 Battery will not charge to 100 %

Hi there anyone have any ideas been using my Z2 since last Friday and yesterday for some reason the device will not charge to 100 % only goes up to 96%
I have tried a different charger and still get the same problem , Also downloaded Sony pc companion software and run the repair tool to see if it resolves the issue and still same problem
Try discharge battery to 1-2% (some advise even till auto-off device) and then fully charge with bundled charger.
Mine does the same thing, don't worry.
The reason this happens is that once your battery is at 100%, it stops charging automatically, and the device waits for it to get down to 99% before starting to charge again.
Is it possible that you just keep catching it at 99%?
Mine will charge about 1% every four minutes until it hits 99%. Then that last one percent takes a couple of hours. This is according to the power/percent list in gsam. It's done it consistently from day 2. Day 1 it failed to charge beyond 80% overnight.
Sent from my D6503 using XDA Premium 4 mobile app
thanks for your help I will try a full discharge and then try charging it and see how it goes
Finally battery is flat the phone turned off , charging it now with the sony charger which came with the z2 , will let you know what happens
I did a live chat with sony and they say the device is faulty and needs to be repaired
I have rang my network provider and they will send me a new z2
96% charge and wont charge no more!!
would really like to understand what is the solution to the problem.
This is really annoying . Please need all possible inputs.
Do you think its a product issue and needs to be replaced with a new piece.
Mine charges, but...
My Z2 will charge to 100%, but after it gets to 95% the screen turns on, and stays on.
If I push the power button on the phone to turn the screen off, the screen will turn off for between 0.5-1.5 seconds, and then turn itself back on.
I have gone through quite a few settings on my phone and can't find anything that might affect this other than perhaps "Night Mode" - which I have disabled.
Please help, my provider refuses to replace my phone even though I got it brand new from them and it's only 21 days old... I do love the phone, I just hate this issue - I can't leave it charging over night, or run the risk of having the phone over heat (it happened once, this is how I first found out about the problem, I had to leave the phone off with a fan on it for a good hour before it was cool to the touch again.)
@The Midnighter
I think you have a faulty unit, mine (2nd one) doesn't even overheat unless I have severe CPU/GPU intensive apps running. Never had a charging problem either... Get it replaced mate
I always charge the phone power off, when it is full charged I get the vibra notification and the phone is 100%.
sarobi said:
I always charge the phone power off, when it is full charged I get the vibra notification and the phone is 100%.
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I forgot to mention - you reminded me.
When I leave my phone off and plugged in, it will charge to 100% - however I have to do a HARD RESET every time I go to turn my phone back on, after turning it off. (Holding power and volume up) or it sticks on the "SONY" screen and will not advance.
Since xperia S there is a feature which helps battery keeping good condition
Its charge to 100% and turns charging off till 95%
Its all becouse integrated battery
This is not a bug or problem
espe0 said:
Since xperia S there is a feature which helps battery keeping good condition
Its charge to 100% and turns charging off till 95%
Its all becouse integrated battery
This is not a bug or problem
Click to expand...
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It is indeed a problem, because the screen is staying on and causing my phone to over heat - it once over heated so badly because of this I had to leave the phone off for a very long time.
The phone doesnt charge at 100% and the magnetic charger not work
The Midnighter said:
My Z2 will charge to 100%, but after it gets to 95% the screen turns on, and stays on.
If I push the power button on the phone to turn the screen off, the screen will turn off for between 0.5-1.5 seconds, and then turn itself back on.
I have gone through quite a few settings on my phone and can't find anything that might affect this other than perhaps "Night Mode" - which I have disabled.
Please help, my provider refuses to replace my phone even though I got it brand new from them and it's only 21 days old... I do love the phone, I just hate this issue - I can't leave it charging over night, or run the risk of having the phone over heat (it happened once, this is how I first found out about the problem, I had to leave the phone off with a fan on it for a good hour before it was cool to the touch again.)
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Click to collapse
I have the exact problem. The phone work ok for a few days and then stop charging at 92% and the screen stay on. I plug the charger in the night and in the morning was only at 92% and hot, very hot.
A few days ago I bought a dock charger and an usb cable to plug in the magnetic lateral charging port. And with both chargers the phone shows the charge icon for a second and desapear for another second and repeat the loop.
I try everything in the software level. Restore the firmware using pccompanion and also flash the lollipop firmaware but the problem persist. Just not tried delete the battery stats because my phone is not rooted yet.
dzegarra said:
I have the exact problem. The phone work ok for a few days and then stop charging at 92% and the screen stay on. I plug the charger in the night and in the morning was only at 92% and hot, very hot.
A few days ago I bought a dock charger and an usb cable to plug in the magnetic lateral charging port. And with both chargers the phone shows the charge icon for a second and desapear for another second and repeat the loop.
I try everything in the software level. Restore the firmware using pccompanion and also flash the lollipop firmaware but the problem persist. Just not tried delete the battery stats because my phone is not rooted yet.
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Did u manage to fix the problem? Or did anyone here manage to fix the battery charging issue? Mine charges to 78%, then sometime 85% then hard-reset - 91%. Cant charge anything above that! : <
There's no real fix, you can only hope a rollback to KitKat might help. See this lengthy forum post on the sony forums:
https://talk.sonymobile.com/t5/Xperia-Z2/Lollipop-charging-bug/td-p/965384
Spanning from april until right now...
Mine only gets to 70-80% on an overnight charge.
Mine charges and discharges constantly, I try change the cable, the AC adapter, the usb on my computer, the micro usb port to magnetic... Always is the same.. and another times charges too good.
Some times charge to 99% and discharge to 98%.. so I disconnect and connect again and charges to 100%
Maybe it's a Lollipop .232 problem in some devices?
Hi! Same problem here, sometimes my phone doesn't charge to 100% and I have to unplug the charger and plug it in again to get 100%. I think it's pretty common, but if your phone only charges till a low percentages and just doesn't charge further, it might be so that the phone's afflicted with the Lollipop charging bug. We can only wait for Marshmallow then

[Q] Battery acting insane !!

Hey XDA community,
Two days ago, I flashed my S2 to Cyanogenmod 12.1 and as always, the battery dropped to below the 15 %, so I put it to recharge. After some downloading and updating and installing, I put the phone to recharge again while it was on 4%, and I left it all night (for 7 hours) and when I woke up, I found it only at 22 % !!!
I turned it off and went to work on my laptop and put it to recharge on USB cable, the problem is that instead of recharging and going up, it showed that it was recharging but going down from 22 to 19 to 12 !! After some turning on and off and going to recovery mode, the battery died and I left it turned off for recharge, but it stayed on 0% for more than an hour !! It won't budge anymore.
I turned it on and off so it will completely discharge and recharge it with USB cable and an AC USB adapter and it actually started recharging. I took it off at 64%, flashed back to Jellybeans (JellySnap) thinking that the CM 12's battery issue isn't fixed yet, but even on Jellybean, I'm still struggling with the battery problem ! This is what happens now :
_ Recharging while turned on : It would show that it is recharging for 7~15 seconds, then it will ask to connect charger even though it's connected.
_ Recharging while turned off : The loading bar is moving but after 7~10 seconds, it would stop and the phone would either turn on by itself and start the same problem up there OR keep on rebooting on the Empty battery with the loading circle screen.
I also left it to recharge all night (6 hours) and when I woke up this morning, I found it stopped on 20%
I left it to recharge now (turned off), and so far so good, the loading bar hasn't stopped, but I need to know what is the cause of this issue. Is it software/firmware problem ? The battery ? The micro USB port ?

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