Not able top update phone? - AT&T HTC One (M7)

I have had the AT&T HTC One for about 4 months now and it has never found a system update. I now know that the Kit Kat update is available, but again my phone tells me there is no update available and that it is up to date when I know it is not. I live in the US and I know others have gotten the update so I am not sure if something is wrong with the device or what...I am still on Android version 4.1.2 and HTC Sense version 5.0.
I have checked for the update while on Wi-Fi and still noting it says it is up to date. Is it possible I have just yet to receive it or is there something else I should try. or a way to get the upgrade manually?
Thanks
PS: sorry if I posted in the wrong section

magicbumm328 said:
I have had the AT&T HTC One for about 4 months now and it has never found a system update. I now know that the Kit Kat update is available, but again my phone tells me there is no update available and that it is up to date when I know it is not. I live in the US and I know others have gotten the update so I am not sure if something is wrong with the device or what...I am still on Android version 4.1.2 and HTC Sense version 5.0.
I have checked for the update while on Wi-Fi and still noting it says it is up to date. Is it possible I have just yet to receive it or is there something else I should try. or a way to get the upgrade manually?
Thanks
PS: sorry if I posted in the wrong section
Click to expand...
Click to collapse
Are you on the AT&T network with an AT&T SIM installed?

Yea. I got it from at&t and I havent done anything with it. So whatever Sim the store put in it is what's there
Sent from my HTC One using xda app-developers app

magicbumm328 said:
Yea. I got it from at&t and I havent done anything with it. So whatever Sim the store put in it is what's there
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Try setting your clock a few months ahead. That has worked for some.

Gave that as hot and still nothing. My phone will occasionally start searching for an update but it will do it for hours and never find anything...not sure if its the phone or the update. I have read there were glitches. And I have read that some people have had it available one day and it was gone the next.could it have been removed to work out bugs? Or do I need a new SIM maybe? Seems like no update works.
Sent from my HTC One using xda app-developers app

magicbumm328 said:
Gave that as hot and still nothing. My phone will occasionally start searching for an update but it will do it for hours and never find anything...not sure if its the phone or the update. I have read there were glitches. And I have read that some people have had it available one day and it was gone the next.could it have been removed to work out bugs? Or do I need a new SIM maybe? Seems like no update works.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
OTA worked fine for me and did nothing but checked for it.

My ota won't do anything. Says it cannot find an update. I'm tempted to return the phone to AT&T and see what's up
Sent from my HTC One using xda app-developers app

magicbumm328 said:
My ota won't do anything. Says it cannot find an update. I'm tempted to return the phone to AT&T and see what's up
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
You can download and manually do it
http://forum.xda-developers.com/showthread.php?t=2659374
AT&T 4.4.2 OTAPkg.zip
Sent from my HTC One using Tapatalk 4

I read through it a bit...do I need to be unlocked or rooted to do that?
Sent from my HTC One using xda app-developers app

magicbumm328 said:
I read through it a bit...do I need to be unlocked or rooted to do that?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
No not really
It may be easier to get s-off with your current 4.1.2 setup but if your not interested in being unlocked and rooted you can just take the Signed RUU followed by the OTA.
The signed RUU is a windows app ..you can get it here
http://dl3.htc.com/application/RUU_...13_10.38j.1157.04_release_334235_signed_2.exe

Or you could just go to the store and get a new SIM.
My One (got it from Best Buy in the fall) wasn't updating, no matter what I tried (factory reset, changing the date, re-locking my bootloader). I read on another forum about someone getting a new SIM. When I went to the AT&T store this morning, I told them that I called Tech Support and they told me to come in and get a new SIM. They switched it out, no problem. The funny thing was, the guy remarked that my SIM (from Best Buy) looked a little different. Sure enough, I could tell it was colored a little different.
I get home and the OTA started downloading the second I connected to my WiFi (battery has to be over 50% - mine was around 90% due to just coming off car charger).
I'd go the new SIM route first, just to save yourself the hassle of reloading/reinstalling everything on your phone.
Sent from my HTC One using Tapatalk

Related

New update available

There is a update available. I'm sure everyone here knows how to do it but for those who don't go to settings/about phone/htc software update. It just says its a security update. I'm gonna download it now
Sent from my HTC_Amaze_4G using XDA App
Well I thought htc might be nice and unlock the bootloader with the update but unfortunately they didn't. I can't really tell any difference so far.
Sent from my HTC_Amaze_4G using XDA App
McQueefus said:
Well I thought htc might be nice and unlock the bootloader with the update but unfortunately they didn't. I can't really tell any difference so far.
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
Of course not.
Try checking if wifi calling is enabled now.
Try the one click root method to make sure htc didn't screw us already.
Just updated my amaze at work, no wifi calling on newest update.
McQueefus said:
Well I thought htc might be nice and unlock the bootloader with the update but unfortunately they didn't. I can't really tell any difference so far.
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
first thing I checked for giggles... sadly no XD
No wifi calling here as well, but I still have an old sim card.
No wifi calling in the update, Nov 13th it will be coming out. I didnt really notice anything new in the update. It didnt block us from anything. you can still do the perm-temp root in the dev section and unlock bootloaders through htcdev, so not sure what the update is.
Could it be to address the whole security issue htc was having? I updated and didnt notice anything either.
Sent from my HTC_Amaze_4G using xda premium
No wifi calling in the update, Nov 13th it will be coming out. I didnt really notice anything new in the update. It didnt block us from anything. you can still do the perm-temp root in the dev section and unlock bootloaders through htcdev, so not sure what the update is.
How do you perm-temp root the amaze? I looked at the dev section and didn't see anything... Thanks.
scottslc said:
How do you perm-temp root the amaze? I looked at the dev section and didn't see anything... Thanks.
Click to expand...
Click to collapse
You didn't see anything? Seriously? Look again.
Try looking for Easy Perm Root One Click
I would seriously think twice about taking any updates if you want s-off. Chances are they found an exploit that one of our dev might take advantage of.
racemepls said:
I would seriously think twice about taking any updates if you want s-off. Chances are they found an exploit that one of our dev might take advantage of.
Click to expand...
Click to collapse
didnt want to update for that exact reason but really was hoping wifi calling would have been in that update.

Unlocked my Note and now I can't upgrade to ICS via Kies

I bought an unlock from a guy on eBay. He remoted into my PC and did something to unlock it. It worked fine overseas, but now that Im back I want to upgrade to ICS but Keis says the device can not be recognized. What are my options here? I don't really care if I keep the unlock or not.
Thanks
I had my note unlocked the same way.
Kies doesnt detect my phone either.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
dompel said:
I bought an unlock from a guy on eBay. He remoted into my PC and did something to unlock it. It worked fine overseas, but now that Im back I want to upgrade to ICS but Keis says the device can not be recognized. What are my options here? I don't really care if I keep the unlock or not.
Thanks
Click to expand...
Click to collapse
Follow the instructions on this thread. It will install the official ICS unrooted from AT&T. Shutdown and pull out your battery to find your S/N number listed on your phone and write it down. The model is AT&T I717 when asked. Skip the part in 4 (a) when told to pull out the battery and continue with instructions. Here are the instructions;
http://forum.xda-developers.com/showthread.php?t=1731654
dompel said:
I bought an unlock from a guy on eBay. He remoted into my PC and did something to unlock it. It worked fine overseas, but now that Im back I want to upgrade to ICS but Keis says the device can not be recognized. What are my options here? I don't really care if I keep the unlock or not.
Thanks
Click to expand...
Click to collapse
First thing give him bad rating. Second thing call the carrier and describe your situation. (overseas) maybe you're military maybe not. If you are they should have some leeway with you. If not pretend you are to see if you can get away with it.
Sent from my SAMSUNG-SGH-I717 using xda premium
kandelai said:
Follow the instructions on this thread. It will install the official ICS unrooted from AT&T. Shutdown and pull out your battery to find your S/N number listed on your phone and write it down. The model is AT&T I717 when asked. Skip the part in 4 (a) when told to pull out the battery and continue with instructions. Here are the instructions;
http://forum.xda-developers.com/showthread.php?t=1731654
Click to expand...
Click to collapse
I started doing this but got an error at 15% saying operation timed out. Almost **** my pants, thought I bricked my device. Restarted and its still working. Kinda nervous about doing this now....
I don't see why you would give the seller a bad rating, kies gave me tons of timeout errors, unzip errors, and errors in downloading yesterday. Samsung live chat rep told me it doesn't work right with a lot of computers.
And honestly its so much easier now that there are flashable zips in development forum i don't know why you would bother with kies, its worthless a few hours after the new firmware is out. If you want uclf6 just download flappjaxx rooted with fj tools
Sent from my SAMSUNG-SGH-I717 using xda premium
thatguyitsme said:
I don't see why you would give the seller a bad rating, kies gave me tons of timeout errors, unzip errors, and errors in downloading yesterday. Samsung live chat rep told me it doesn't work right with a lot of computers.
And honestly its so much easier now that there are flashable zips in development forum i don't know why you would bother with kies, its worthless a few hours after the new firmware is out. If you want uclf6 just download flappjaxx rooted with fj tools
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I really don't want to void my warranty or risk bricking my device. I just want the updated firmware for my carrier. There must be some way to fix or revert the unlock...
mrtim8383 said:
First thing give him bad rating. Second thing call the carrier and describe your situation. (overseas) maybe you're military maybe not. If you are they should have some leeway with you. If not pretend you are to see if you can get away with it.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
You sir are are a douche bag. Recommending that someone should go and pretend that they are military to circumvent a system. Hopefully someday you will learn RESPECT.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I also unlocked my Telus branded note and kies will not consider an update - i know its not out yet but my device is no longer "supported" however my phone still thinks its telus and i have no doubt that i will still get an OTA update from them when it is released. A bit of research from other devices shows that usually the phone is still on the old carriers books...
for those who had your phone unlocked by the guy on ebay, is it safe to do (i.e, the remote accessing your pc part)? are there any other problems with the phone other than kies not recognizing the phone? I am considering getting it unlocked w/ this guy on ebay.
unlock and update
hi guys, i unlocked my att note, with a dude on ebay, he just send me the unlock code after 3 hrs, and charges me for 24.99 kind of expensive but a sure thingh, i did the ics update the same day that goes out, and my phone has no troubles until now, i just have to download the newest kies, because the old one of my infuse wasnt the same and not work with the note...
ruxxo
Kies is far from perfect. Contact Samsung live chat and all they will give you to troubleshoot your issue is "try on different computer"
There isn't much risk in trying to download the ota update from the phone, but honestly its easier to use the odin flashable zip that was posted in general section don't remember which thread. That's what i did the night it was released and it went smooth.
Sent from my SAMSUNG-SGH-I717 using xda premium
Just follow instructions that the other guy posted with typing in serial and model. Timeout is common even on stock locked note I got it many times before it succeeds to complete the download.
Sent from my Galaxy Nexus using xda app-developers app
Launch KIES.
Plug Phone in.
Under tools select Firmware Upgrade and Initialization
When it asks you, put in the SN and model (model is SGH-I717) and install the upgrade
You won't be unlocked, or rooted, but thats easy as well.
modmyphone said:
You sir are are a douche bag. Recommending that someone should go and pretend that they are military to circumvent a system. Hopefully someday you will learn RESPECT.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
I think he was suggesting that the guy might be military and that's why he had to get his phone unlocked for overseas use. Regardless using this method is fine; I had mine done this way and haven't ever had issues. I'm not sure where it is, but the last ODIN I can find is for UCLD3 ICS leak found here. There's got to be a UCLF6 one floating around somewhere...
Post 22 has link to odin flashable zip for uclf6 stock no root no cwm i believe
http://forum.xda-developers.com/showthread.php?t=1762090&page=3
Sent from my SAMSUNG-SGH-I717 using xda premium
dompel said:
I bought an unlock from a guy on eBay. He remoted into my PC and did something to unlock it. It worked fine overseas, but now that Im back I want to upgrade to ICS but Keis says the device can not be recognized. What are my options here? I don't really care if I keep the unlock or not.
Thanks
Click to expand...
Click to collapse
dude, your best bet is to NOT update to ICS. take a look at the thread I started asking people what issues they're having since updating to ICS. there are a lot of problems and if you don't want one of them you should just stay on Gingerbread.
No problems for me.
And it was only $8 bucks.
He emailed me after I paid.
It was at 3am. Took like 10 minutes.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
mwatsonca said:
I also unlocked my Telus branded note and kies will not consider an update - i know its not out yet but my device is no longer "supported" however my phone still thinks its telus and i have no doubt that i will still get an OTA update from them when it is released. A bit of research from other devices shows that usually the phone is still on the old carriers books...
Click to expand...
Click to collapse
I don't think the note will get ota ics update
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
NO, it will not be getting OTA update. The ONLY way to update the note to ICS is via Kies (or rooting and voiding warantee).
Nothing is wrong with your device or computer. You have to remember that the servers that Kies connects to are being hammered right now, and you have to try & try again to make sure that you have a good connection. I had to try it 3 times before I got the update to ICS via Kies. It's NORMAL because everyone that received that text on the note are trying to update to the latest version.
So, be patient, sit back, have some cake, and just follow the directions I posted for updating via kies. Here's the link for those of you that don't know it, didn't find it, or didn't search for it:
http://forum.xda-developers.com/showthread.php?t=1731654
Now, update, enjoy ICS and have a nice day.
P.S. For the record, I have had no issues with this update, and it's performing wonderfully.

[Q] A new software update is available

So this morning the Easter bunny left me a present... My AT&T LGOG says software update available. Does anyone know if the bunny dropped off Jellybeans or just another egg?
I was trying to get a screenshot of the useless message, but the update tried to install and the phone rebooted. Then the firmware update screen reported a failure. After reboot my phone still works on ICS. I'm going to take a backup now and be safe as long as the update doesn't update recovery/bootloader...
Turns out my screenshot worked after all.
Sent from my LG-E970 using xda app-developers app
No JB
I just update my firmware and software but no jb I'm trying to figure out what was the update for but for me still the same I'll let you know later if I find out what this what for
I received it this morning also and just about jumped out of bed in joy. It wasn't JB though
I wasn't that excited but yea I thought it was in too
Sadly it wasnt
Sent from my LG-E970 using xda app-developers app
It's just the E97011c update people got back in December ...
What are the changes?
Got the same update notification but when I tried to install it, gave me a error message because I'm rooted. Was hoping it will be jellybean.
-Sans143
It isn't I woke up and installed it hoping it would be JB, turns out it is a minor update to 11c that was handed out to a lot of people in December.
Sent from my LG-E970 using Tapatalk 2
Does it deroot you or revert any mods to build.props?
Sent from my LG-E970 using xda app-developers app
Does it use data or I can use wi-fi instead?
Im little bit concerned because I have only 200mb plan...
westshotgun said:
Does it use data or I can use wi-fi instead?
Im little bit concerned because I have only 200mb plan...
Click to expand...
Click to collapse
Yes, I updated mine over my home WiFi
Can confirm OTA update fails if rooted and unlocked, even from stock ROM.
Sent from my LG-E970 using xda app-developers app
its supposed to fail if you're unlocked
WTFsandwich said:
Can confirm OTA update fails if rooted and unlocked, even from stock ROM.
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
Was just wondering that. My E970 is rooted on the stock ROM. Doesn't seem like the update does anything useful.
Timberline said:
Yes, I updated mine over my home WiFi
Click to expand...
Click to collapse
were you rooted? If so, did you lose root or anything else for that matter?
Darn
Darn, I was thinking it would have been quite funny if AT&T released a candy named update on a holiday associated with said candy...
Yep, I am still on 10o so this is just the step to 11c.
My ladies LOGO is just rooted NOT unlocked and the software update that came in today worked. So if her phone was Unlocked it would of failed correct?
Sent from my Incredible 2 using xda app-developers app
d08speed3 said:
My ladies LOGO is just rooted NOT unlocked and the software update that came in today worked. So if her phone was Unlocked it would of failed correct?
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
Yes. Can you re-root it?
I'm on stock & rooted. Not unlocked.
Update notification went off this morning; read some of this thread; told it to let me know again in 8hrs.
Just went off again, I said ok, whatever, told it to update. It rebooted, & now it's just sitting there at the white, "rethink possible" screen.
Key combo reboot actually got it into the "software update" screen, but that then error'd at 1% complete. Error was something like, "01X03fed." It disappeared too quickly while I was typing this. Rebooted again, fully this time, and a, "Installation interrupted" warning is showing.
Hopefully the update notification will be gone, too...

[Q] Updated to 4.3 from 4.1.2... now PROBLEMS! Can I go back?

Hello!
I'm new to all this and I try to read and understand but the this stuff is way out of my league.
So I bought the phone last week, I'm talking about the HTC one 32gb and it came with android 4.1.2. Then the new update came out and I was excited and all to see what it has to offer. I updated and then problems or bugs per se started with the phone.
Before the volume out of the speakers was loud and clear whereas now is much lower and I get this popping sound after a notification or song, and it bothers me.
Before I was getting awesome battery life with my typical use and now it seems to drain without touching it.
When I charge the phone I wait until it's a 100% then unplug, check the battery setting and it's on 98% or lower
Those are so far the problems I've found, but enough to make me want to return the phone.
With this said, I was wondering if Icould go back to 4.1.2 and start there until a good update comes up. I'm new to all this and in the case that this can be done, could anybody help me out to go back? Like a "for dummies" guide or something would be awesome.
Thank you so much
Of your s off you can if not your stuck I believe
Sent from my HTC One using XDA Premium HD app
ac3kill said:
Of your s off you can if not your stuck I believe
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for the answer... But how do he make that possible and how do I go back to 4.1.2?
Anyone with this device that has noticed this problems?
Run the ruu for 4.1.2 if that's what you want.
There is no problem with the update, though. It runs smooth and everything is good to go.
Sent from my HTC One using Tapatalk
xcrazydx said:
Run the ruu for 4.1.2 if that's what you want.
There is no problem with the update, though. It runs smooth and everything is good to go.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
So I just have to download it, save it to the internal memory and run it? I thought it was more complicated than that!
kevin.arguello said:
So I just have to download it, save it to the internal memory and run it? I thought it was more complicated than that!
Click to expand...
Click to collapse
No, it's an exe program that you run on your pc while your phone is plugged into it.
Sent from my HTC One using Tapatalk
xcrazydx said:
No, it's an exe program that you run on your pc while your phone is plugged into it.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thank you xcrazydx, last question of the night sir, any guide and links so I can get this done? You know, the 4.3 to 4.1.2 downgrade using that RUU thing? Ive searched around but it seems the guides are ment for those users that have rooted or in a custom software version, and I'm not
Read vomers guide in the international one forum.
All you really need is to have the drivers installed and fastboot unchecked. Plug in your phone and make sure it's recognized on your pc. Then just start the exe you downloaded from HTC.
Sent from my HTC One using Tapatalk
Considering that ruu is going to completley wipe your phone, you should probablly factory reset your phone first and try out the update nice and clean. It may alleviate your concerns.
Sent from my HTC One using xda app-developers app
is it possible to downgrade without voiding your warranty?
viper98 said:
is it possible to downgrade without voiding your warranty?
Click to expand...
Click to collapse
Yes... Via an RUU.
I really don't understand why you would though, try a factory reset and start fresh on the 4.3 update before looking at running the ruu because it's gonna wipe your data anyways.
Sent from my HTC One using xda app-developers app
I'm looking to go from 4.3 (official firmware) to a GPe on my AT&T One.
The 4.1.2 RUU .exe is no longer on HTC's website (only 4.3).
Does anyone have the official HTC firmware RUU.exe for 4.1.2? If so, can I simply flash this, then get S-OFF via Revone/Moonshine/Toolkit to set up my phone for a GPe flash (that gets OTAs)?
Or if I'm on 4.3 am I stuck forever?
FanDroid09 said:
Yes... Via an RUU.
I really don't understand why you would though, try a factory reset and start fresh on the 4.3 update before looking at running the ruu because it's gonna wipe your data anyways.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
is there a tutorial on how to do this?
I've done factory resets and it's not helping. My phone is no longer reading sim cards and the "boom sound" is fairly low in volume so I thought I'd try to go back to an old version and see if it works

CAN'T Update AT&T HTC One(M7) 4.4.2!

So I recently bought an unlocked AT&T HTC one M7 still running 4.3.
I know that 4.4.2 is out with sense 5.5 and I have been unable to do this update OTA.
I've research forums and read that I could possibly use something called RUU(ROM Update Utility) to flash the 4.4.2 update onto my phone and need to confirm if this is possible.
Also, my phone is NON rooted and I also need to know if I'm still able to use RUU without rooting my phone?
If you care about rooting and installing custom roms I wouldn't update to 4.4.2 yet. You can s-off yet on the 1.56 hboot and install custom roms on the HTC one international subforum. If you don't then you can install the update thru your phone. Also another thing to mention is you can flashed the stock 4.4.2 Rom if you unlocked bootloader and install custom recovery
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Do not update
I have recently got an update OTA with my AT&T HTC One, which got it to 4.4.2 with HTC Sense 5 but whatever you do do not update your phone, yet. After I got this update, my phone got bricked because of this. I have issued the Repair with HTC which all they need to do is replace the mainboard, but do not get this update if it's available yet until HTC fixes there HTC Sense, as HTC Sense was also the main reason for my phone bricking its self. Just a heads up it's only as 60% chance of this happening to all users with the AT&T Model
thehumanslayer12 said:
I have recently got an update OTA with my AT&T HTC One, which got it to 4.4.2 with HTC Sense 5 but whatever you do do not update your phone, yet. After I got this update, my phone got bricked because of this. I have issued the Repair with HTC which all they need to do is replace the mainboard, but do not get this update if it's available yet until HTC fixes there HTC Sense, as HTC Sense was also the main reason for my phone bricking its self. Just a heads up it's only as 60% chance of this happening to all users with the AT&T Model
Click to expand...
Click to collapse
Really? Did it just turn off and never go back on?
Sent from my HTC One using XDA Premium 4 mobile app
Did AT&T pull the update then? I've been wondering why my AT&T HTC One hasn't received this update yet and have been looking in to installing it myself. Maybe I'll wait.
I had that problem too a while back. Try contacting AT&T through chat (or calling them) and tell them that you need the update pushed to your phone. They will give you a code to put into your dialer that will tell the server that you need the update pushed to you.
Hope this helps!
Sent from my HTC One using XDA Premium 4 mobile app
I already tried that and claimed that they didn't have the ability to do that. No idea why. I tried doing a check in with Google and I even tried clearing the Google services framework. Which I know I'm not supposed to do but tried it anyway. I'm new here and I am having a tough time finding a simple walkthrough on getting the OTA update installed manually.
Sent from my HTC One using XDA Free mobile app
Download and it install it from here: http://forum.xda-developers.com/showthread.php?t=2659374
GalaxyUser50 said:
Really? Did it just turn off and never go back on?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Exactly what happened
thehumanslayer12 said:
Exactly what happened
Click to expand...
Click to collapse
How did you fix this??? I am having the issue now??

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