The second physical button is supposed to be the home key - Ornate TrueSmart

Got my truesmart today.. I was pretty excited... Even the busted up case didn't scare me because the watch its self looked like it was ok. But two things I can't figure out.. The first is that I can't figure out how to switch back to the default launcher from the oui 2.0. That is frustrating because unless I am blind, I can't seem to find those instruction anywhere.
The second thing is my second physical button seems to be broken. The manual says it is a home button or a previous apps list when held button. No matter what screen, nothing happens when I push the button. Long press or short. Nothing happens. Am I to assume that it is broken?
Soo bummed that I can't use this watch..
Thanks
Norm807

For many owners, one or both of the buttons either feels odd, doesn't work, or falls off.
They are pushing on little micro switches, not metal bubble switches, inside the case surface mounted on the main board. Sometimes the main board is slightly misaligned and the pusher from outside misses the switch on the main board. Sometimes the surface mounted switch is loose on the main board.
You will need to get the watch replaced if the surface mounting has failed. It might be possible to re-align the main board.
Sent from my Nexus 7 using Tapatalk

trent999 said:
For many owners, one or both of the buttons either feels odd, doesn't work, or falls off.
They are pushing on little micro switches, not metal bubble switches, inside the case surface mounted on the main board. Sometimes the main board is slightly misaligned and the pusher from outside misses the switch on the main board. Sometimes the surface mounted switch is loose on the main board.
You will need to get the watch replaced if the surface mounting has failed. It might be possible to re-align the main board.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply. I got a reply from Omate via facebook today.. see below, but it looks like is will be a while for it gets fixed. At least it is only the home button.. I can work around it for now.
Norm807
Hello.. Just received my truesmart today.. The shipping case was cracked in sever places and the watch was floating free inside. It appears to be ok. One issue is that the second (home) button doesn't work. I have tried everyhting I could think and it just doesn't work. What do I need to do to get it replaced? Thanks
Omate
1:51am
Omate
You mean the camera?
Norm807
7:09am
No, the button below the camera. The button that is supposed to take you home when pushed or show you the recent apps when long pressed.
Omate
7:42am
I see, we will get back to you as soon as we have a service center in place. Sorry for that, it may take a few months.

Related

Teardown Pictures & Hardware Cam Button fix

So I performed pretty much a full teardown. I left the screen in the front of the case, because I didn't really see a point in taking it off.
I had an Otterbox Defender before, but I took it back to Best Buy and picked up the Platinum Surface Case (Blue), so that is in one of the pictures. Everything else is stock.
Anyway, on with the information!
--------------------------------------------------------------
The Camera button is loose! I found out why! The metal bar that runs below the button and the switch is only held in place with two screws that are on the far ends of the button and switch.
When you press down, the button actually bends the bar slightly before pressing fully. When I pressed the button in, it would feel like there were two clicks. Apparently the first click was just the metal button pressing down and touching the actual button (on the chip), and the second click was the actual button press.
I implemented the most ghetto fix ever for this (insert your jokes here). I literally took two thin cuts of packaging cardboard (from a super-glue box), and taped them together. They were about 1/16" thick each, so total it ended up just over 1/8" thick. Then it just rests in-between the metal beam, and the back plate for the phone (the piece the battery rests in). I was thinking of soldering something on, but then it would be a permanent change to the phone, which I didn't want.
The button on my phone is now rock-solid, and doesn't move at all unless pressed in. It now feels solid to the touch, and the only press that happens is the actual camera press. It feels much better now with this, but it makes me laugh to think of how I fixed it.
Chips on the board(s), in order of location. Each / represents a new line on the chips.
*Note: Not all chips are clearly labeled or easily identified.
Back of board - Facing up when looking at the phone face down
Top left chip (small chip):
AVAG0 / AFEM-S257 / P1121 / 60HG
Left chip (big chip middle left):
Samsung 119 / KMKLL[Can't make out letters here because of gold blob]UM-B406 / FDCA009B
Right bottom chip:
TPS / 65051 / TI 141 / A1D0
Right top chip:
ATMEL / MXT224 / C12QS509 / f2X774.1E
Front of board - Facing down when looking at the phone face down
*Note - The layout of the chips will be reversed if the board is still facing down. The layout is when the board is flipped over so you can actually see it.
Left chip:
PMM8160 / A10025.1 / F7117001
Top right chip:
SEQUANS / Communications / SQN1210 / PAN279.00.S 1 / 1121 / SGP
Also on this chip there is a circle with "e1" in it, and a rectangle with "G" in it.
Bottom right chip:
QUALCOMM / MSM8660 / BAU215.0 / C1119101
I believe the chip for the wifi is on the bottom of the phone? I could be wrong, might be GPS.
Front:
50H00649-32M-A / 2011/03/23
Back:
UT0020 C / 94V-0 / 1118
Chips attached to dual cameras
Small chip furthest away from cams:
6U7476 / 1091
Middle chip (biggest one):
1110 3M / SHARP / LR388G92 / JAPAN
Sticker in-between cams:
S100HA / 43035
Front LED and Front Camera chips
Small chip near camera:
168E6P / 1980
Big chip on side:
50H20371-51M-A 12 / 03/24/2011
Click to expand...
Click to collapse
I have no idea if this information will help anyone with anything, but there it is. I tried to include as much detail as possible when I was looking at the chips and information on the boards.
Unmodified Pictures (Hosted on 4shared) all here: http://www.4shared.com/folder/2Ya7fS9_/FullPics.html
*Warning - Photos are not even shrunk in size. They are big pictures! 4608x3456
Modified Pictures (Hosted on 4shared) all here: http://www.4shared.com/folder/a8ndxVF0/ModifiedPics.html
*Note that these are all the pictures that are shown
Sorry about the images being hosted like this. I can only upload 8 pictures for attachments. I figured this would be the easiest method.
You can see them in a bigger size by clicking the picture you want to see.
These are out of order. They are in alphabetical order, not teardown order. Only one out of alphabetical order is the first one.
heh..so this is whatudoin
you couldn't zip those pics up on 4shared ..wow 3 pages ..lol
j/k
Lol I like how you point out Samsung hardware is in the 3d. :b good job. Now put it back together just how you got it! Or I'm telling mom
sent from my beasto 3d
Great pics thanks for posting them.
I get were your coming from on pad out but a little taken off on directions.
hmm I will hold tight for breakdown video that will show different angles of project.
sling said:
Great pics thanks for posting them.
I get were your coming from on pad out but a little taken off on directions.
hmm I will hold tight for breakdown video that will show different angles of project.
Click to expand...
Click to collapse
It is about the easiest thing ever.
It is literally like this:
Camera button
Metal bar
Little ghetto fix
Back piece plastic
There is nothing in-between, and nothing holding it there other than the pressure of the case squeezing it. I didn't want to permanently modify the case. It's just a two pieces of packing cardboard taped together, but anything could be used.
It sits behind where the button is pressed, so it couldn't possibly interfere with the button, and it sits under the back plate of the phone, so it can be taken out if you just pop the back plate off.
Harfainx said:
It is about the easiest thing ever.
It is literally like this:
Camera button
Metal bar
Little ghetto fix
Back piece plastic
There is nothing in-between, and nothing holding it there other than the pressure of the case squeezing it. I didn't want to permanently modify the case. It's just a two pieces of packing cardboard taped together, but anything could be used.
It sits behind where the button is pressed, so it couldn't possibly interfere with the button, and it sits under the back plate of the phone, so it can be taken out if you just pop the back plate off.
Click to expand...
Click to collapse
ha ok I see were your coming from in pic.
Was the back cover tricky difficult to detach?
sling said:
Was the back cover tricky difficult to detach?
Click to expand...
Click to collapse
Take the back cover off, battery out, SD card out.
Size T5 Torx screwdriver for the 4 corner screws, 2 NO:000 phillips-head screws for the middle two.
Then take a credit card and run it around the corners, and they just pop loose.
You shouldn't have to apply any force to remove it.
To do it though, you do have to break the little "security seal" that's on the bottom right torx screw. They put it there so they can tell if someone has opened up their phone.
Harfainx said:
Take the back cover off, battery out, SD card out.
Size T5 Torx screwdriver for the 4 corner screws, 2 NO:000 phillips-head screws for the middle two.
Then take a credit card and run it around the corners, and they just pop loose.
You shouldn't have to apply any force to remove it.
To do it though, you do have to break the little "security seal" that's on the bottom right torx screw. They put it there so they can tell if someone has opened up their phone.
Click to expand...
Click to collapse
Right on thanks much.
Ive owned mine for 2 days & have 7 day disassemble rule so next week I will get it done.
I was under the impression there was supposed to be 2 clicks with the camera button anyway. the first click focus's the camera and the second takes the photo.
Am I missing something?
btw, wish you would of looked a lil more at the 3d-2d switch and seen the reasoning for its loose play front to back. The thing is tight switching from top to bottom(3d->2D) but has lotta play front to back it seems.
sweet pics though, thanks for the tear down!
I'm pretty sure that the two click system was intentional...
First click is focus, second is take photo.
Lintrix said:
I'm pretty sure that the two click system was intentional...
First click is focus, second is take photo.
Click to expand...
Click to collapse
sgt. slaughter said:
I was under the impression there was supposed to be 2 clicks with the camera button anyway. the first click focus's the camera and the second takes the photo.
Am I missing something?
btw, wish you would of looked a lil more at the 3d-2d switch and seen the reasoning for its loose play front to back. The thing is tight switching from top to bottom(3d->2D) but has lotta play front to back it seems.
sweet pics though, thanks for the tear down!
Click to expand...
Click to collapse
You 2 are correct, that 2 click system is there for a reason. One to focus and the 2nd to actually take the picture, much like all digital cameras.
Nice pics of the disassemble btw.
Lintrix said:
I'm pretty sure that the two click system was intentional...
First click is focus, second is take photo.
Click to expand...
Click to collapse
Might be that way, but I feel like it's much more responsive now. Before it would be wobbly and take a few presses before it would actually work, or I'd have to hold the button for a bit. Now the button is much snappier.
The switch isn't loose at all now, it requires a bit of force to move the switch either way. There is a clear click sound whenever it gets pressed either way.
Harfainx said:
The switch isn't loose at all now, it requires a bit of force to move the switch either way. There is a clear click sound whenever it gets pressed either way.
Click to expand...
Click to collapse
/thumbs up/
I like that! Either way, Kudos on being a brave man to open her up and perform the surgery blind =P

[Q] Faulty Digitizer?

The bottom-most right-most corner of my display (in portrait) is not responsive to touches and is kind of annoying when typing. I have to usually try several times to get the response.
Stock ROM, only rooted. I just reset it again. I changed the lcd density back to 320 to see if that was an issue, formally at 240.
I used the S-Pen to do these drawing to demonstrate the problem area. The results are strange. In portrait the problem exists but when in landscape it doesn't appear to be a problem. Is this a hardware or software issue or anyone else experience this?
The local AT&T shop says it’s definitely not normal and I can go to their local warranty shop but I don’t necessarily want to get a refurbished replacement if the ICS release might fix it.
I dont have a note yet, but personally myself, I would unroot and take it back asap. Hopefully someone on here will be able to offer a better solution soon, but if not, then I would return it. Hope you get it sorted out.
Pretty sure it's the built-in offset. Go to phone settings -> pen options and change the dominant hand to left. I think you'll find that it is now the bottom left corner that won't respond. Also test with the phone upside down, and it should still be one of the bottom corners (but the other side, since you've turned the phone upside down).
tenderchkn said:
Pretty sure it's the built-in offset. Go to phone settings -> pen options and change the dominant hand to left. I think you'll find that it is now the bottom left corner that won't respond. Also test with the phone upside down, and it should still be one of the bottom corners (but the other side, since you've turned the phone upside down).
Click to expand...
Click to collapse
Changing the dominance does swap the S-Pen's ability to recognize that corner and changes it to the other corner.
However, it's stll not recognizing my finger touches.
So to confirm, using my finger with the dominance swapped yields the same results as the images posted with the S-Pen.
When rotated to landscape and using my finger, I cannot reach that corner like I can with the S-Pen when rotated to landscape.
I would believe this is a finger touch issue and not to much S-Pen
Actually. I have a slightly bigger problem. Sometimes hovering my spen above the right bottom corner will trigger a touch. Mainly the space. Enter. Backspace. And m keys. I think I'm going to get it swapped out
Sent from my SAMSUNG-SGH-I717 using xda premium
Mrglass86 said:
Actually. I have a slightly bigger problem. Sometimes hovering my spen above the right bottom corner will trigger a touch. Mainly the space. Enter. Backspace. And m keys. I think I'm going to get it swapped out
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
that's actually been covered, there's a post here about putting aluminum foil tape on your stylus to correct the issue.
AT&T is sending me another one... we'll see what that one does and hope that it's just not my personal perception.
Replacement arrived and does not share the issue

Replace home button without disassembling phone

The home button of my Galaxy S III is badly scratched. It still works fine, but scratched.
Is it possible to replace just the front button without disassembling the entire phone (like you do, for example, with PC keyboard keys)?
I found replacement home buttons on ebay for $5.
I assume that at this time no one will dream of remove the gem ...
However, in the future, this video will be useful to many to make repairs 'diy' ......
http://www.youtube.com/watch?v=eo93EF7rVIw&feature=player_embedded
Haven't opened the S3 yet but if its anything like the S1 & S2 it should be a five minute job. Just 8 or so screws and pop the back off. The home button simply pops out without having to disassemble anything else.
Sent from my GT-I9300 using xda premium
sxi200 said:
Haven't opened the S3 yet but if its anything like the S1 & S2 it should be a five minute job. Just 8 or so screws and pop the back off. The home button simply pops out without having to disassemble anything else.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Looking to the video posted by devid801 above it looks like you need to remove the entire motherboard to access the home button!
I am hoping a simpler procedure exists if you just want to replace the frontal (plastic?) button part not the entire button assembly.
From what I can tell from watching numerous videos, the physical home button can only be removed by prying off the display from the middle chassis, a process that looks like a PITA. Why Samsung chose to design the phone this way is beyond me. It's simply horrible engineering. However, I'm wondering myself if there may be a way to "pop" out the aluminum home button from the outside of the device, and then replace it with a new button using glue or some other adhesive. The aluminum used to frame the button is incredibly susceptible to scuffs and scratches, and it really does ugly up the phone quite a bit.

[Q] Random dead spot on screen?

Hi all, sorry my first post is asking for help, but I'm lost on this one.
It doesn't happen all the time, but I randomly get a dead spot on the bottom right corner of my phone.
It happens when I touch the app drawer, and the L key when I'm texting. It only randomly acknowledges I touched the screen.
Restarting the phone usually helps, but does that mean it's software or hardware?
Should I have it replaced?
Stock VZW Note II, no apps installed.
Ty for any and all help.
-edit-
It was replaced for a bad digitizer.
When using Multitouch visibility test, if you put more then 4 fingers on the screen, it locked up the phone requiring removal of the battery.
Perhaps instead of software, could it be heat?
It sounds like a dead/dying pixel to me. If it is only there on certain screens, then probably not, but if its there on say the boot screen or something, then I'd take it back.
silhet ingliil
I'm sorry I should have been more specific.
It's not a screen blemish.
It's when I go to tough the screen.
Like if I hit the L key on the keyboard during a text message, it will only register a touch like 50% of the time.
Or if I touch the app drawer, I have to hit it multiple times to open it up.
The actual screen is perfect, no dead or stuck pixels at all.
LiTDiE said:
I'm sorry I should have been more specific.
It's not a screen blemish.
It's when I go to tough the screen.
Like if I hit the L key on the keyboard during a text message, it will only register a touch like 50% of the time.
Or if I touch the app drawer, I have to hit it multiple times to open it up.
The actual screen is perfect, no dead or stuck pixels at all.
Click to expand...
Click to collapse
I'd return to Verizon, especially if you're not rooted so it won't be any trouble returning to stock etc.
It's probably mildly annoying to you now and it's only going to get worse over time. If there's no physical damage to the phone I don't see them giving you any trouble.
phind123 said:
I'd return to Verizon, especially if you're not rooted so it won't be any trouble returning to stock etc.
It's probably mildly annoying to you now and it's only going to get worse over time. If there's no physical damage to the phone I don't see them giving you any trouble.
Click to expand...
Click to collapse
No damage at all, and I actually went through 3 screen protectors before I figured out it wasn't them.
Kinda bummed I have to drive 45 miles to return this damn thing though.
LiTDiE said:
No damage at all, and I actually went through 3 screen protectors before I figured out it wasn't them.
Kinda bummed I have to drive 45 miles to return this damn thing though.
Click to expand...
Click to collapse
You don't. Call VZ and they will ship you another and give you a prepaid box to ship the old one back in.
TonikJDK said:
You don't. Call VZ and they will ship you another and give you a prepaid box to ship the old one back in.
Click to expand...
Click to collapse
I actually called them, and they told me to just take it back to the store in case the replacement has issues.
Which is troubling to hear.
I have a youtube video demonstrating the problem, but I won't let me post it so ohwell.
Will have to wait til I get 10 posts.
Basically, using multitouch visibility test, I roll my finger around the bottom right corner while never lifting it off, and it won't recognise my trying to touch the specific spot.
After I life my finger and move it around the screen it will recognise the spot. It's very random.
Here's the video.
http://www.youtube.com/watch?v=SGl9RoBLpjA
-edit-
The youtube tags aren't working?
So what do you all think?
Hardware or software?
After further messing around in Multitouch Visibility test, I can replicate this all over the screen, but it's easiest to do at the bottom right corner where L shows up on the keyboard.
Do u have a case with any magnets on it?
Sent from my SCH-I605
Jay A whY said:
Do u have a case with any magnets on it?
Sent from my SCH-I605
Click to expand...
Click to collapse
That would only affect the S-Pen, from what I understand.
Jay A whY said:
Do u have a case with any magnets on it?
Sent from my SCH-I605
Click to expand...
Click to collapse
Nah, it was a bad digitizer they said.
Whenever you put multiple fingers on screen, it would lock up, and require yanking the battery to reboot.
When you notice this are you holding the S-pen? I noticed if you get the pen near the screen (close enough for air hover to work) that the screen and buttons quit working to touch. For a little while I thought the home button was having problems, turned out the way I was holding the pen would result in it being placed near the screen when I hit the button.
Wyatt W.
edit:see this was taken care of
wyatt57350 said:
When you notice this are you holding the S-pen? I noticed if you get the pen near the screen (close enough for air hover to work) that the screen and buttons quit working to touch. For a little while I thought the home button was having problems, turned out the way I was holding the pen would result in it being placed near the screen when I hit the button.
Wyatt W.
edit:see this was taken care of
Click to expand...
Click to collapse
The main reason I noticed it was when I was texting.
Whenever I went to type words like sleep, or talk, they would be missing the letter L.
Or when I would go to open the app drawer, and it would only work half the time.
All while the pen was in the phone.
The lockup doesn't sound normal but as far as dead spots if you have a screen protector on have you tried removing it? Marginal screen protectors will cause touch input issues.

Volume button

Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss
please list model, color and place of purchase.
Mine is the same. 32GB White version direct from Google. I can use it without my nail but still barely protrudes.
Yeah same, 32GB black from Google. I have to take a second or two to press the volume up at times..
Its a 16 GB Black, from best buy
Its pretty annoying, not sure its worth exchanging yet. I always get some bad first batch luck (Nexus 7 and screen lift etc. hah)
Im constently searching for the buttons
Maybe a software solution can help.
A toggle in the quick pull down menu.
Anyway i will be putting a case around it.
Lets see wat happens.
Oh my word... Will it ever end?! I have never read so many negative things about a device in my life. I have two of these things en-route to me, and honestly, I'm feeling like I've just wasted my money. What a let-down this has been. I can only hope and pray that somehow, mine don't suffer from any of these issues. Judging by the number of people complaining, I can't see that happening.
Mine protrudes actually quite a bit and I don't need nails to activate it. Seems like there is a lot of variation here... Why can't QC be higher? Seems like they rushed this out tbh, and software doesn't seem entirely finished either. Random lags are annoying, ART doesn't really feel any faster than Dalvik.
Same. Just got my nexus 9 and the volume buttons are so hard to click... I got the n9 16gb black from hk play store... Also got some light bleed on edge of screen. And it gets quite hot in the middle after using for a while.
Kinda disappointed as I have the nexus 7 and 10 and thought it'd be a worthy addition to the family...
Hopefully some of these issues can get fixed
Sent from my LG-D802 using XDA Free mobile app
I have the same issue. Volume down and power buttons both have a tactile feel and 'click' when they are pushed. My volume up button is recessed slightly lower and has no 'click' to it. If not for the volume notification I would not even know that I was pressing it. The entire volume bar is slanting inward to the point where it is almost flush with the frame at the edge of the volume up side. The power key also has this same slant in it. Combined with the fact that the processor runs very hot (compared to my n7 and n5 and other android devices), I'm starting to feel like I got suckered by this whole "Premium Android Device" pitch...
I have the 32gb white wifi model
same issue
16gb black wifi from best buy. power button not completely straight with some play in it that wiggles. up volume button more flush than the down and hard to press easily without good feedback
SS2006 said:
Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss
Click to expand...
Click to collapse
I tried convincing myself it was ok.
It's not. A $500+ device should not have the flaws that I experienced.
Micro-stutters in the O/S, even outside of apps.
A volume up button that is practically inside the tablet, requiring a fingernail to depress. No tactile feedback on press.
Plugging USB in and attempting a file transfer makes the device unresponsive and a corner of the device heats up so much that there is no way it's normal (it's not scalding hot... but it is "very" warm).
lightbleed
This is a device I paid close to $600 for after tax+s/h. It practically performs worse than my 2012 Nexus 7. Completely unacceptable.
RMA for refund has been approved.
Buying this device right now is a total lottery/crapshoot.
My advice: RMA your device.
Manufacturing batch of my unit: HT4AB (32GB - via google play store purchase at Oct 17 launch)
Same here, lower volume and power button are clicky, but the top volume is so flush and have zero feedback. White 32gb playstore Canada. So far, lightbleed, volume rocker, lockscreen loop when charging, screen flickering, noise from the top speaker when closing the camera app and random heating when browsing in Chrome... RMA!
Got mine today, volume button is flush with the device at the top. Tried talking to Play store about rma, but they refused saying it cannot be done unless it stops working.
Nexus 9 power/volume button.
I am in the same situation. Pushing those buttons without looking is a challenge enough. Now, try taking screenshots. Nearly impossible. When pushing the buttons with a flat surface like end of a pen, function will not trigger, because actual click happens when the button is already inside of the frame. I did try asking Google for RMA, but because buttons are still functional, warranty doesn't apply. I love the device, but for more than $500, it should not have problems like this.
I have to say that ios system is better
Perhaps it's flush on purpose who you don't accidentally press it while in landscape mode? I hate the tablets that have the buttons sticking out...makes the buttons easy to accidentally press.
Also, what's up with all these trolls with less than 5 posts.
qianaa said:
I have to say that ios system is better
Click to expand...
Click to collapse
Haha, nice first post.
Same issue here. I'm waiting until I can guarantee the purchase of a B or even C serial number build down the road. So annoying.
SS2006 said:
Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss
Click to expand...
Click to collapse
I have the problem.. And i have solved it by sticking 2-3 layers of sticker(black color)of the same dimensions of the buttons... .. Now just feeling good :thumbup:
Sent from my Nexus 9 using XDA Premium 4 mobile app

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