[Q] Help with Galaxy S3 softbricked by android update - Galaxy S III Q&A, Help & Troubleshooting

Hello everyone,
I'd be grateful if anyone can help me out with a problem I'm currently experiencing with my Galaxy S3.
The phone basically won't boot. It powers on fine, goes through the custom logo (for my network provider, Three) and then goes into the Samsung logo. There it stays, unable to boot.
What I think has caused this is that Three notified me of an over-the-air update to Android 4.3 from Android 4.1.2. I downloaded the update, and ran it, but I don't think it completed successfully and so the phone's firmware is probably now corrupt.
I sadly didn't take a backup and would really like to get the phone working again without losing text messages, apps, app data and so on.
I've looked at various options. I have the correct stock ROM/firmware for the phone (H3G version of 4.1.2). I could use Odin, or I could probably install Clockwork Recovery and use that. But I don't know exactly what I'm doing and in particular, how to keep my app data.
Any advice greatly appreciated.

pmattingly said:
Hello everyone,
I'd be grateful if anyone can help me out with a problem I'm currently experiencing with my Galaxy S3.
The phone basically won't boot. It powers on fine, goes through the custom logo (for my network provider, Three) and then goes into the Samsung logo. There it stays, unable to boot.
What I think has caused this is that Three notified me of an over-the-air update to Android 4.3 from Android 4.1.2. I downloaded the update, and ran it, but I don't think it completed successfully and so the phone's firmware is probably now corrupt.
I sadly didn't take a backup and would really like to get the phone working again without losing text messages, apps, app data and so on.
I've looked at various options. I have the correct stock ROM/firmware for the phone (H3G version of 4.1.2). I could use Odin, or I could probably install Clockwork Recovery and use that. But I don't know exactly what I'm doing and in particular, how to keep my app data.
Any advice greatly appreciated.
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Click to collapse
What does the device name and all show In the download mode
Sent from my GT-I9300 using XDA Premium 4 mobile app

Related

GS3 Freezes after disconnecting from WiFi

I recently flashed CWM onto my uncles GS3 and rooted his current rom. I made a backup and then tried out a new AOSP rom, which we decided not to keep because my uncle did not like it. But now, returning to the old rooted stock rom, every time the phone disconnects from wifi, it completely freezes up on the lock screen. Pressing the lock button does not shut off the screen and instead just locks it. You are unable to unlock it as the phone completely freezes up. The only way to get into the phone is to double tap home to get into the voice commands, and then go to home from there.
But even after that the phone continues to freeze. I tried another ROM on his phone today, but the problem still persisted a while later. It all happens when the phone is connected to wifi, and you walk out of range. After which the phone starts to freeze up.
I'm totally unsure whats going on. I just flashed the rom again, and we are trying a clean slate with no restoring of any data. It may have started to happen after we installed root browser (just as a guess), but we could be completely wrong.
If this continues again on this rom as well (which is Revolution HD) Im going to go back to completely stock (rom & recovery), and hope it still doesn't persist there. If not then I am out of options, and I have no clue what to do.
Any help would be GREATLY appreciated. We spent so many hours today trying to resolve this.
Thanks!
Usualy WiFi problems are kernel related. Have you tried Siyah or another custom kernel?
If this will not help than returning to stock with all wipes is the best idea, this should resolve your problem. If not, than you can try to reset router or set static IP for s3. Also try to remove WiFi setting for your home network in the phone and set it again manualy or via WPS mode.
i9.0.1.3k galaxy imperator
SirKunon said:
Usualy WiFi problems are kernel related. Have you tried Siyah or another custom kernel?
If this will not help than returning to stock with all wipes is the best idea, this should resolve your problem. If not, than you can try to reset router or set static IP for s3. Also try to remove WiFi setting for your home network in the phone and set it again manualy or via WPS mode.
i9.0.1.3k galaxy imperator
Click to expand...
Click to collapse
Thanks for the reply. This issue has been occurring between two different roms, so can the kernal still be an issue? Its happened with the absolute stock rom (w/ root) and Android HD Revolution.
My uncle said he would play around with the phone and let me know if it freezes again by tomorrow. If it does im going to wipe and stock.
Can anyone show me where to get the stock roms for the i9300?
I've downloaded and tried 3 different ones, but the phone never manages to boot up!
JitinDhillon said:
Can anyone show me where to get the stock roms for the i9300?
I've downloaded and tried 3 different ones, but the phone never manages to boot up!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1671969
Sent from my GT-I9300 using xda app-developers app
JitinDhillon said:
Can anyone show me where to get the stock roms for the i9300?
I've downloaded and tried 3 different ones, but the phone never manages to boot up!
Click to expand...
Click to collapse
Same problem on Galaxy Note N7000, did your problem resolve by reverting back to stock because I've tried every possible option, to no avail?
juliobahar said:
Same problem on Galaxy Note N7000, did your problem resolve by reverting back to stock because I've tried every possible option, to no avail?
Click to expand...
Click to collapse
Go into recovery and wipe the cache, I believe that was my problem.

[Q] Galaxy S3 crashing and auto restarting

Hi
I have a galaxy S3 GT-I9300 running Android 4.1.2 and for the past week or so it keeps crashing and also randomly turning itself on and off. I have removed all apps I have put on it in the last few weeks but this hasn't solved the problem. I also normally have power saving mode turned on but have turned this off as I though this might help but it didn't. I only have a fw extra apps installed and they are all popular ones so cant see that been the problem, I have a few songs on and about 3200 photos on it so was wondering if I have too many photos on it. The time at when the phone crashes or turns itself off is random n happens when im using any app and sometimes I it turning itself back on even though it hasnt even been used. This is a real annoyance for me and highly inconvenient so any help would me most appreciated. I am trying to avoid doing a hard reset as I dont want to have to set up the phone again and load on my apps n stuff. If anyone knows how to fix it or any ideas on what might work please let me know and if I havent given enough info please feel free to ask me more questions.
Thanks in Advance.
What firmware version are you on? (Settings/about phone)
slaphead20 said:
What firmware version are you on? (Settings/about phone)
Click to expand...
Click to collapse
Model Number
GT-I9300
Android Version
4.1.2
Baseband Version
I9300XXELLA
Kernel Version
3.3.31-742798
Hope ive given the correct info as not sure what firmware come under. Thanks
Factory reset from settings menu (backup your internal sd card to your pc first) and see if the problem still happens before you install any apps etc. You might benefit from updating to the latest stock rom via odin, read the sticky guides in general on how to do this.
boomboomer said:
Factory reset from settings menu (backup your internal sd card to your pc first) and see if the problem still happens before you install any apps etc. You might benefit from updating to the latest stock rom via odin, read the sticky guides in general on how to do this.
Click to expand...
Click to collapse
I have done a factory reset and only installed what's app as it's essential and although it hasn't restarted it has crashed several times today and I had to then restart it anyway. Anyone else have any ideas?

[Q] Cannot encrypt S3 after rooting

Hello,
I have recently rooted my Galaxy S3 and today I tried to encrypt it in order to get access to my Exchange account (requires encrypted device). When I select encrypt device from the settings menu, I get very briefly the Android picture (with its guts open) but after one or two seconds, the screen goes blank, the phone restarts and it is not encrypted.
I have rooted my phone using the CF mod and ODIN.
If anyone has any suggestions please let me know.
P.S. The S3 is running Android 4.3.
Thanks
Hi,
i've encountered the same issue. The fix however is quite simple. Boot into recovery and then select "wipe data". After that, you can encrypt without any problems. But keep in mind that all your data will be lost, better make a backup before
Cheers
trivial1 said:
Hello,
I have recently rooted my Galaxy S3 and today I tried to encrypt it in order to get access to my Exchange account (requires encrypted device). When I select encrypt device from the settings menu, I get very briefly the Android picture (with its guts open) but after one or two seconds, the screen goes blank, the phone restarts and it is not encrypted.
I have rooted my phone using the CF mod and ODIN.
If anyone has any suggestions please let me know.
P.S. The S3 is running Android 4.3.
Thanks
Click to expand...
Click to collapse
I've tried to wipe data/reset the device, but the problem remains on my GS3.

Samsung Galaxy S3 resetting

Good afternoon all,
I have recently updated my Samsung Galaxy S3 via kies to Android 4.3. I couldn't do the update over the air as it was rooted. I had to go through and root my phone again through Odin and again all that went fine.
However since doing this I have had to restore my device 2 times as it shuts down every now and then and I find I 'lose' some apps...mainly games, which I find annoying. It also wipes any saved text messages.
At first I thought it was only losing apps that I'd downloaded through other means (i.e. not Play) but it appears not. I still have the apk files stored on the phone and have tried to re-install them but I get a message of 'app not installed'
Can anyone tell me why this is the case? As I have previously said it has only been since updating to Android 4.3. Not sure if it is due to rooting my phone (i'm guessing not).
Any help will be greatly appreciated
Chris
!!ALL QUESTIONS GO IN THE Q&A FORUM!! OR THEY MAY BE DELETED
Please use the red report button and ask a mod to move the post.
See multiple posts re OTA and root problems.
Suggest factory reset if that does not fix then flash stock 4.3 through Odin .
I know that I can't do OTA updates... My problem is that the phone will restart, without warning and when it reboots I have lost all my text messages and a few apps. Trying to reinstall the apk files gives me the error 'app not installed'
I have tried factory reset both through the recovery mode and the system settings, but nothing resolves it.
My phone is rooted and runs Android 4.3 which was updated through kies.
The apps it loses are games so that's not a major issue... It's all the text messages.
I have a very similar problem, phone always shuts down and restarts on it's own. A couple of times it has lost some apps but usually it just starts up again fine but it's very annoying. Sometimes it gets stuck in a boot loop too.
A Google search for random reboot or random shut down brings up a lot of results but no solution's, so it seems to be a common problem. It's not just the stock rom either as it still does it when rooted and running other roms.

[Q] Operating system

Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Tejus Mehta said:
Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Click to expand...
Click to collapse
You have to install the Google Apps as a separate install when dealing with most non stock roms. Surely the guide you were looking at mentioned that...? Weird that you are having issues with Sms as it's rare roms have that trouble. Which messaging app are you using? Your contacts aren't there because you wiped your phone, installed a new operating system, and didn't install the Google apps to resync your account. I'm confused on why you're surprised by that... Kies doesn't work on non stock roms and is a much inferior tool vs Odin. Also, didn't you do a nandroid backup before installing Slim? If so, you could just restore that and you would be back to the previous version in like 10 minutes. If you didn't...well, you weren't looking at the right guides then. I think Slim is 10x better than stock, personally but depending on the phone and version, there can be some minor issues.
I think that Whatsapp doesn't recognize your phone because of the custom DPI. If you set that to stock value, it should work.
Tejus Mehta said:
Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Click to expand...
Click to collapse
go back to stock rom by flashing it via odin .then just refer to this links to understand all droid's stuff http://trendblog.net/guide-to-android-rooting-custom-roms-apps-2014-edition/ or http://lifehacker.com/5789397/the-always-up-to-date-guide-to-rooting-any-android-phone
and i have got list of good roms so refer this http://androidcure.com/best-kitkat-roms-samsung-galaxy-s-ii-i9100/
now you are good to go for Flashing and using Custom roms !!
es0tericcha0s said:
You have to install the Google Apps as a separate install when dealing with most non stock roms. Surely the guide you were looking at mentioned that...? Weird that you are having issues with Sms as it's rare roms have that trouble. Which messaging app are you using? Your contacts aren't there because you wiped your phone, installed a new operating system, and didn't install the Google apps to resync your account. I'm confused on why you're surprised by that... Kies doesn't work on non stock roms and is a much inferior tool vs Odin. Also, didn't you do a nandroid backup before installing Slim? If so, you could just restore that and you would be back to the previous version in like 10 minutes. If you didn't...well, you weren't looking at the right guides then. I think Slim is 10x better than stock, personally but depending on the phone and version, there can be some minor issues.
I think that Whatsapp doesn't recognize your phone because of the custom DPI. If you set that to stock value, it should work.
Click to expand...
Click to collapse
Thanks for your reply.
How can install whatsapp as i am not able to locate play store icon on my phone any more. and you are correct about SMS my SMS is working. i was not seeing very well. please guide me how to install playstore and whatsapp
Tejus Mehta said:
Thanks for your reply.
How can install whatsapp as i am not able to locate play store icon on my phone any more. and you are correct about SMS my SMS is working. i was not seeing very well. please guide me how to install playstore and whatsapp
Click to expand...
Click to collapse
I told you why you didn't have the Play Store in the very first sentence.
http://www.slimroms.net/index.php/d...146-addons4-3/8845-slim-aio-gapps-4-3-build-2
Boot to recovery, wipe caches, install.

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