[Q] No LTE option in Network settings? - HTC One Max

Hi folks,
I've got an unlocked HTC One Max which I bought SIM free from Amazon UK. I'm using Three as my network provider in the UK and they've begun rolling out 4G to Glasgow where I live. One of my colleagues is also on Three with a Samsung Galaxy S4 and he started picking up a 4G signal this morning in the office whereas I'm still only seeing 3G. We had a poke around on our respective phones and in the Mobile Network Settings under Network Mode he's got more options than I do, including one for LTE. I've only got two options: WCDMA only and GSM/WCDMA auto. Without being able to select an LTE option in here I don't see how I'm ever going to pick up a 4G signal. Does anyone know why I'm seeing no LTE option in here and how I go about sorting that?

Okay, so I did a live chat with an HTC rep who confirmed that if there's not LTE option available in the settings then I've got the 3G only variant of the handset. I've no idea why HTC would even sell a 3G variant in the UK as it makes no sense at all, but I looked on Amazon and they only sell a single variant of the phone (which is definitely the one I bought) and curiously the listing for it doesn't clarify either way which network protocols it supports. I even tried Googling the product number (99HWN005-00) but I can't find any solid information about which version of the phone that represents. I'm hoping here that it's just a mistake and I should've been sent the proper 4G variant but it's impossible to say for sure when the Amazon listing gives no info at all about what they think they're actually selling. Either way I'll still be trying to get Amazon to take some amount of responsibility here because I think I made a fair assumption that I'd be buying the 'proper' version of the phone from them; especially as there's nothing on their site to tell me otherwise. I suppose it'll be down to how seriously Amazon take customer service as to how far I get with them. God damn it!

Grrrr. So I did another live chat with HTC to try and find out more about which models they sell in the UK. The Amazon listing has a model number and I was hoping HTC would tell me that's the model number for the LTE variant so I could go back to Amazon to say they'd mis-sold me the wrong version. This time though I got a different story; the HTC rep told me my handset is definitely LTE capable and what options you see for networking are tied to what the SIM card is capable of. His assertion was that Three had given me a 3G only SIM card and getting that sorted would fix it.
However, I swapped SIM card with my colleague who's getting a 4G signal from Three and it made no difference on my handset; I still only got the same 3G network options and, of course, only got a 3G signal. It also occurs to me that I checked with another colleague this morning who's got an HTC One but only on a 3G contract with O2 and he's already got the LTE network options (although he only ever gets a 3G signal of course).
So, yeah, this second call to HTC was a load of nonsense. Excellent. Back for a third time I go...

Medulla said:
Grrrr. So I did another live chat with HTC to try and find out more about which models they sell in the UK. The Amazon listing has a model number and I was hoping HTC would tell me that's the model number for the LTE variant so I could go back to Amazon to say they'd mis-sold me the wrong version. This time though I got a different story; the HTC rep told me my handset is definitely LTE capable and what options you see for networking are tied to what the SIM card is capable of. His assertion was that Three had given me a 3G only SIM card and getting that sorted would fix it.
However, I swapped SIM card with my colleague who's getting a 4G signal from Three and it made no difference on my handset; I still only got the same 3G network options and, of course, only got a 3G signal. It also occurs to me that I checked with another colleague this morning who's got an HTC One but only on a 3G contract with O2 and he's already got the LTE network options (although he only ever gets a 3G signal of course).
So, yeah, this second call to HTC was a load of nonsense. Excellent. Back for a third time I go...
Click to expand...
Click to collapse
Perhaps the variant you purchased does not support the lte bands that your carrier is using. That's usually the difference between the variants....radio support.
Sent from my HTC6600LVW using Tapatalk

dottat said:
Perhaps the variant you purchased does not support the lte bands that your carrier is using. That's usually the difference between the variants....radio support.
Sent from my HTC6600LVW using Tapatalk
Click to expand...
Click to collapse
Even if that was the case I would still need to see the option in the settings to turn on LTE; I don't even have that option so regardless what bands my carrier is using my phone wouldn't pick up a 4G signal of any kind.
I've basically somehow ended up with a 3G only variant of the phone which frankly they shouldn't even be selling because there's no point. I might ping HTC again with a more direct question but they don't seem to be able to tell me what I've got so it's more likely I'll just go back to Amazon and see what they have to say about it.

Also I did a quick check and Three are using the 800 MHz band which the 4G version of the HTC One definitely supports.

Okay, so, I sort of got it fixed but it's a really stupid situation. There's a key code to get into a hidden setting menu on Android (*#*#4636#*#*) which bypasses the normal options and allows you to force the network mode to any of the ones Android itself supports; so it's got all sorts of weird **** like EVDO and whatever in there. I went in there and forced on 'LTE only' mode and now I can pick up 4G if I stand in certain parts of the office. I've put it to 'GSM/WCDMA/LTE auto' and it should now go up to 4G whenever it gets a strong enough signal and work as it should. Why I've had to do that hack to get it working, and why the normal user level UI doesn't expose the LTE related options, is a ****ing mystery though. With KitKat rolling out that might might sort it but I shouldn't need an OS update to expose functionality the hardware's already capable of. It's really ****ing stupid all in and not doing HTC's rep any favours with me as I'll probably have to repeat the same stupid hack every time I reboot the phone.

Related

Never had a 3G connection...I think?

Hey all,
Currently using an unbranded HTC Hero on Orange, unsure if I am getting a 3G connection though, icon wise I constantly have a "G" but unsure if it should show "3G" instead, also seen an "E" a couple of times which I assume is Edge but didn't know Orange supported it.
Just wondering if a 3G icon as such actually exists? If so could it be a setting somewhere I haven't got configured correctly?
Thanks
Russ
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
how to REALLY find out whether you are connected with 3G? i mean not just looking for that 3G symbol ;-)
barryallott said:
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
Click to expand...
Click to collapse
I had to do this a while back, if you have never bought a 3G phone from Orange you probably have a 2G SIM. Call them and they will send you a new one for free.
So I'm right in thinking there should be a 3G icon? I'll get onto them thanks
Well in a very strange turn of events I may actually benefit from this. Having called Orange to ask for a 3G SIM (they confirmed I had 2G) they basically said it wasn't possible to do a straight swap, something about contracts.
After a bit of complaining they have basically come to the conclusion that the only way to help me out is to restart my contract from scratch and send me out a new 3G handset along with the SIM.
So not only will I have my beloved Hero running on 3G I will also have an as yet unspecified 3G handset for sale!
Just waiting for them to call back
And the handset I will be getting...a HTC Touch 3G!
Should fetch a pretty penny
Thats really bull**** why can't they swap your sim card. i had vodafone sim card i lost it and went to vodafone they give me a new sim card directly 5 minuts later it was active. its very weird that they have to give you new contract.
thats ****in crazy! i'd not accept that!
Replacing like for like isn't an issue, it's because I need to "upgrade" the SIM card as such that they have a problem.
Still, works out nicely for me considering I was only 4 months into my contract and have a pretty sweet deal of £15 a month for 200 mins, unlimited txts and 500mb data. So no complaints that I have to restart my contract.

International Galaxy S II (i9100) vs AT&T (i777)?

So I have the US Galaxy S II variant which is an amazing phone but it's not the GS2 I fell for in February. I managed to flip (sell) my phone for a hefty price which is more than enough to buy the International version but in your opinion -- is it worth it?
I know the Nexus Prime, Razr, etc are being announced in 24 hours but I don't care -- for now. If I get the GS2 off or Amazon will it have NFC compatibility when it gains ground in the US? Is the home button really as flimsy as people make it out to be? All of your opinions are welcome.
Sent from my SAMSUNG-SGH-I777 using XDA App
What about the international version do you like so much better? They are nearly the same.
They are the same, minus home button.
Only nfc-ready place I've been to is starbucks. That's like having an lte phone but no lte connection in your city
Sent from my SAMSUNG-SGH-I777 using xda premium
Maybe because I've had the original Galaxy S and am not fond of the capacitive button layout, and I had numerous issues with the search button freaking out on the Captivate. The international version looks a lot better IMO, but lack of NFC is a drawback. The bad thing is someone already bought my At&t version.
re: i777 vs i9100
ErebusRaze said:
So I have the US Galaxy S II variant which is an amazing phone but it's not the GS2 I fell for in February. I managed to flip (sell) my phone for a hefty price which is more than enough to buy the International version but in your opinion -- is it worth it?
I know the Nexus Prime, Razr, etc are being announced in 24 hours but I don't care -- for now. If I get the GS2 off or Amazon will it have NFC compatibility when it gains ground in the US? Is the home button really as flimsy as people make it out to be? All of your opinions are welcome.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
There are a lot more differences than just the front mechanical button which everyone talks about.
#1: the i9100 has a built-in FM stereo RDS radio
#2: the i9100 has three front buttons one of which is mechanical
#3: the i9100 is factory unlocked (it was NEVER locked to start with)
#4: the i9100 has slightly thinner & smaller housing dimensions
#5: the i9100 weighs a few grams less
Here are the size/weight specs for each:
Samsung Galaxy SGH i777: Dimensions 126 x 66 x 8.9 mm Weight 121.9 g
Samsung Galaxy S II i9100: Dimensions 125.3 x 66.1 x 8.5 mm Weight 116 g
Most likely there are other slight differences which I have not yet investigated.
Check it out yourself at GSMARENA on their website.
faill quote 10 char
designgears said:
faill quote 10 char
Click to expand...
Click to collapse
The man himself...
I see you traded your S II and have the At&t version at the moment. A reason you settled on this one (though your phone repertoire is pretty extensive)?
ErebusRaze said:
The man himself...
I see you traded your S II and have the At&t version at the moment. A reason you settled on this one (though your phone repertoire is pretty extensive)?
Click to expand...
Click to collapse
There are only three things that are in any way advantageous in choosing the ASGS2 over the ISGS2:
1) Subsidized pricing
3) Warranty with overnight replacement from AT&T
3) The ability to buy insurance from AT&T in case its lost or stolen
You can say NFC's an advantage but everyone will probably be on their next phone by the time you'll be able to do anything meaningful with it.
What you give up: (note: a lot of these are meaningless if you root/ROM)
1) Updates directly from Samsung
2) 2 year vs. 1 year warranty
3) FM Radio
4) Features and settings removed by AT&T
5) Multi-purpose hardware home button
6) $10 unlimited fake-4G
The ISGS2 was my first non-subsidized phone. I'll never buy another carrier molested phone again. I travel overseas a lot so don't have the luxury to root/ROM because every device I've modified always had problems registering on foriegn networks.
[email protected] grams and less than 1mm even worth mentioning...
Sent from my SAMSUNG-SGH-I777 using xda premium
re: grams
ngocdao said:
[email protected] grams and less than 1mm even worth mentioning...
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
116g to 121.9g equals just about 6 grams difference, not 4
lol .. even at 6 grams. seriously, i cant even tell the phones in my hand or in my pocket. How light and how thin do you really need your phone to be?
i hope you dont weigh your order of french fries too fearing a few missing fries.
Sent from my SAMSUNG-SGH-I777 using xda premium
BarryH_GEG said:
2) 2 year vs. 1 year warranty
Click to expand...
Click to collapse
None of the international versions have any warranty in US. You will have to deal with someone outside the US or the seller for any warranty work.
I'm in Bangkok all week w\ my SGSII (AT&T) and the thing that drives me absolutely INSANE is that AT&T blocks the ability to select which network you want to use. I have a local Thai SIM (DTAC), but I have to let the radio\ROM auto-select the network, which bugs the sh#$ out of me, because many countries have the ability to roam on several networks, and not being able to chose annoys me.
I was at the market today and they sell the SGSII International version for $516 USD, I think I may take the plunge. The US version doesn't nor never will have the number of accessories available as the international one does, so I think I'm good there, and I know I can sell my ATT version for $450-500, so likely I'll pick one up tomorrow. Good idea? For $516 it's a good price I think.
---------- Post added at 04:54 AM ---------- Previous post was at 04:52 AM ----------
ngocdao said:
How light and how thin do you really need your phone to be?
Click to expand...
Click to collapse
You're the guy on the plane next to me who pulls out the 17" Dell from 4 years ago that's 4 inches thick aren't you?
ngocdao said:
i hope you dont weigh your order of french fries too fearing a few missing fries.
Click to expand...
Click to collapse
Although congrats for the worst analogy of the day!
re: network selection
bella92108 said:
I'm in Bangkok all week w\ my SGSII (AT&T) and the thing that drives me absolutely INSANE is that AT&T blocks the ability to select which network you want to use. I have a local Thai SIM (DTAC), but I have to let the radio\ROM auto-select the network, which bugs the sh#$ out of me, because many countries have the ability to roam on several networks, and not being able to chose annoys me.
I was at the market today and they sell the SGSII International version for $516 USD, I think I may take the plunge. The US version doesn't nor never will have the number of accessories available as the international one does, so I think I'm good there, and I know I can sell my ATT version for $450-500, so likely I'll pick one up tomorrow. Good idea? For $516 it's a good price I think.
Click to expand...
Click to collapse
All you need to do if you want to be able to select different networks
is to unlock the AT&T phone........
As far as accessories you are right!
Misterjunky said:
All you need to do if you want to be able to select different networks
is to unlock the AT&T phone........
As far as accessories you are right!
Click to expand...
Click to collapse
That's absolutely incorrect. You can NOT select network just by unlocking, that simply allows you to use the sim's default network. The manual network selection does NOT become usable after unlocking (I know from personal experience with the ATT SGSII AND the Infuse 4G). The only way to manual select on Infuse was to flash Rogers radio and install custom rom. Unfortunately no alternate radios are avail for i777 yet (if ever)
bella92108 said:
That's absolutely incorrect. You can NOT select network just by unlocking, that simply allows you to use the sim's default network. The manual network selection does NOT become usable after unlocking (I know from personal experience with the ATT SGSII AND the Infuse 4G). The only way to manual select on Infuse was to flash Rogers radio and install custom rom. Unfortunately no alternate radios are avail for i777 yet (if ever)
Click to expand...
Click to collapse
Of course you need to put a different sim chip into the phone if you want to
change service providors with an unlocked phone.
The advantage of a unlocked phone is just that, the ability to use different sim
chips from different service providors as long as they use the gsm networks.
Misterjunky said:
Of course you need to put a different sim chip into the phone if you want to
change service providors with an unlocked phone.
The advantage of a unlocked phone is just that, the ability to use different sim
chips from different service providors as long as they use the gsm networks.
Click to expand...
Click to collapse
I understand that. Tell ya what. Unlock your phone and pop in a t-mobile SIM and try to access the network selection screen. You CAN'T. I've been through this time and time again. AT&T LOCKS the menu. So unless you replace the radio AND install a custom ROM (ie on my Infuse I had Infused 2.3.3 and Rogers Radio), you CAN NOT even get into the manual network selection screen regardless of what sim you put into the phone.
re: network settings
bella92108 said:
I understand that. Tell ya what. Unlock your phone and pop in a t-mobile SIM and try to access the network selection screen. You CAN'T. I've been through this time and time again. AT&T LOCKS the menu. So unless you replace the radio AND install a custom ROM (ie on my Infuse I had Infused 2.3.3 and Rogers Radio), you CAN NOT even get into the manual network selection screen regardless of what sim you put into the phone.
Click to expand...
Click to collapse
You are right, getting into the manual network selection with a locked or
unlocked phone depends on which rom you are using, some roms let you
do that others don't. CyanogenMod 7 roms do have that feature and some
other custom roms have it too.
But changing the network selection settings is not a very good idea even
if we can do it.
But what's the point in getting into the network selection if lets say you have
an AT&T or T-mobile sim card? With an unlocked phone both of these two
sims will work fine without needing to change the network selection.
The unlocked phone will automatically detect the correct network settings
for any sim card which it's compatible with.
Misterjunky said:
You are right, getting into the manual network selection with a locked or
unlocked phone depends on which rom you are using, some roms let you
do that others don't. CyanogenMod 7 roms do have that feature and some
other custom roms have it too.
But changing the network selection settings is not a very good idea even
if we can do it.
But what's the point in getting into the network selection if lets say you have
an AT&T or T-mobile sim card? With an unlocked phone both of these two
sims will work fine without needing to change the network selection.
The unlocked phone will automatically detect the correct network settings
for any sim card which it's compatible with.
Click to expand...
Click to collapse
You don't travel much internationally, I see.
Yeah, if you are in Los Angeles with an AT&T sim it's likely going to find it's way onto the AT&T network, obviously. Try roaming across to Japan... you'll find that AT&T has roaming agreements with NTTdocomo, and SoftBank. NTTdocomo is great if you're sitting at Narita airport, but you may want to venture outside the airport, to say, downtown Tokyo, where Softbank dominates in coverage and reliability in parts of town. You can't switch because the ATT ROM\Radio will ALWAYS favor NTT, why? Because ATT likely has a more favorable roaming rate negotiated (ATT doesn't have customer experience first priority as you likely already know). Not being allowed manual selection means you take what ATT gives.
Now take an international SIM... say you go to Thailand, where I am this week. I go home with the SIM and I want to use it in the US. ATT's ROAMING list they force on me will allow me ONLY to use it on ATT... but wait, my SIM I bought here in Thailand doesn't roam with ATT, only T-Mobile... so I'm fu$#ed... see what I mean? If I had manual network selection, 2 clicks and I'd select t-mobile. To take that right away from a customer is 100% anti-customer, and demonstrates what a regional carrier ATT really is. The people who control these things don't leave their cubicle in Dallas, so they don't get it that someone might just want to not be screwed without phone service when they travel because the furthest the programmer geek has travelled is the $5 happy ending massage shop at the edge of town, lol
bella92108 said:
You don't travel much internationally, I see.
Yeah, if you are in Los Angeles with an AT&T sim it's likely going to find it's way onto the AT&T network, obviously. Try roaming across to Japan... you'll find that AT&T has roaming agreements with NTTdocomo, and SoftBank. NTTdocomo is great if you're sitting at Narita airport, but you may want to venture outside the airport, to say, downtown Tokyo, where Softbank dominates in coverage and reliability in parts of town. You can't switch because the ATT ROM\Radio will ALWAYS favor NTT, why? Because ATT likely has a more favorable roaming rate negotiated (ATT doesn't have customer experience first priority as you likely already know). Not being allowed manual selection means you take what ATT gives.
Now take an international SIM... say you go to Thailand, where I am this week. I go home with the SIM and I want to use it in the US. ATT's ROAMING list they force on me will allow me ONLY to use it on ATT... but wait, my SIM I bought here in Thailand doesn't roam with ATT, only T-Mobile... so I'm fu$#ed... see what I mean? If I had manual network selection, 2 clicks and I'd select t-mobile. To take that right away from a customer is 100% anti-customer, and demonstrates what a regional carrier ATT really is. The people who control these things don't leave their cubicle in Dallas, so they don't get it that someone might just want to not be screwed without phone service when they travel because the furthest the programmer geek has travelled is the $5 happy ending massage shop at the edge of town, lol
Click to expand...
Click to collapse
Just have to correct you on something, the $5 Happy ending places are NOT on the edge of Dallas, they are on Harry Hines near downtown... Not that I would know anything about that.

[Q] Optimus G Data on T Mobile driving me insane. Please help!

Hello all, so I recently consulted your fine website about purchasing the Optimus G to use on T Mobile here in Pittsburgh. It seemed to me that people were able to get HSPA+21 and LTE on the phone in the right circumstances, and that was good enough for me. So I bought the phone, unlocked it through cellunlocker.com and everything seemed to be going smoothly. I punched in the standard fast.tmobile.com APN address and I got 4G HSPA+ right away. I then proceeded to drive into downtown Pittsburgh, which now has T Mobile LTE, to see if it would connect. It didn't connect and stayed on HSPA. At that point I drove out of the city and went back down to EDGE and my phone no longer connected to HSPA anymore, only EDGE, until I went into my Mobile Network settings and selected the carrier directly. So I went into T Mobile to ask why my phone won't automatically connect to the most OPTIMUM speed and he couldn't figure it out. As a last ditch effort, we switched SIM cards and my phone automically jumped to LTE and his was stuck on HSPA. So hey, we figured it must be the SIM card keeping me from LTE. He gave me a new card, and it was on LTE until I left the store's broadcast radius. From then on, same story. The phone seems to pretty frequently get stuck on EDGE speeds and I contantly have to go and manually set the network to get HSPA+. What's more, I can't seem to get LTE under any circumstances. Can somebody out there please tell me what's going on? Do I have a defective phone with confused radios? Is T Mobile having a hard time syncing with my AT and T device? Do I need to do something with my APN or Mobile Network settings? Does this have anything to do with the way I unlocked the phone? Is it because the LGOG shares radios for LTE and HSPA or something that it won't default to LTE when it's around? I love absolutely everything about this phone and would like to keep it, but if it keeps behaving like this and won't even give me LTE or consistent HSPA+ then I might as well just get a crappy LG Optimus L9 that at least was designed for the network. Any insight you guys can offer would be much appreciated. Thanks so much!
Here are my current APN settings in case that has anything to do with it:
APN: fast.t-mobile.com
Proxy: Not Set
Port: Not set
Username: Not Set
PAssword: Not set
MMS Proxy: Not set
MMS Port: Not Set
MCC: 310
MNC: 260
Authntification: Not set
APN Type: Not Set
Network Operator: Automatically select
Try flashing the 33-84 radio: http://www.mediafire.com/download/wec8eeext05x8ge/LTEhybrid33-84.zip
That's what I use to flash my LGOG. That's from the Nexus 4 radio thread, and from T-Mobile N4 devices. I was able to add a different APN for AT&T easily, maybe can do the same for your T-Mobile.
- Combines the latest .84 radio from T-Mobile N4 and .33 LTE support.
- The N4 Radio thread: http://forum.xda-developers.com/showthread.php?t=2087227
I see. Well seeing as I'm kind of a noob at this your post intimidates me a bit. How dangerous is it to put these N4 radios onto an LGOG? Will I risk bricking this thing or losing signal forever if I screw it up? Also, I'm assuming that the device must be rooted to do this? Also, if you think it's safe to try is there a thread or something that you can link detailed instructions for? I've never done anything like this in my life...I felt like a rebel just unlocking my phone! Thanks!
acshaffe said:
I see. Well seeing as I'm kind of a noob at this your post intimidates me a bit. How dangerous is it to put these N4 radios onto an LGOG? Will I risk bricking this thing or losing signal forever if I screw it up? Also, I'm assuming that the device must be rooted to do this? Also, if you think it's safe to try is there a thread or something that you can link detailed instructions for? I've never done anything like this in my life...I felt like a rebel just unlocking my phone! Thanks!
Click to expand...
Click to collapse
Not dangerous if you use TWRP. Just make a backup of your current stuff, and if it doesn't work can just restore. It won't hard brick your phone. And I've had it flash on more than one rom so far.
Root needed?
zymphad said:
Not dangerous if you use TWRP. Just make a backup of your current stuff, and if it doesn't work can just restore. It won't hard brick your phone. And I've had it flash on more than one rom so far.
Click to expand...
Click to collapse
I see. Will the phone need to be rooted for that app to be used for the radio ROM? That's probably a silly question to ask on this website especially...but there it is.
I just got this phone and I'm loving it..came from the gs3. I was looking for a thread like this...hoping for a way to unlock the aws band..will root and flash tarp and try this tonight.
Sent from my LG-E970 using Tapatalk 4
---------- Post added at 10:13 AM ---------- Previous post was at 10:12 AM ----------
Twrp** darn auto correct..lol
Sent from my LG-E970 using Tapatalk 4
I don't get lte at all with the FAST apn, I get very fast h+ with epc.tmobile.com. It all depends on your area though, if your tmo towers are refarmed for the correct band that our att phones support.
Sent from my LG Optimus G using Tapatalk 4
Jakeroxs said:
I don't get lte at all with the FAST apn, I get very fast h+ with epc.tmobile.com. It all depends on your area though, if your tmo towers are refarmed for the correct band that our att phones support.
Sent from my LG Optimus G using Tapatalk 4
Click to expand...
Click to collapse
So this modem works on our LG optimus g?
Sent from my LG-E970 using Tapatalk 4
would like to know if there's any update, thank you!
I have almost exact same problem. T-mobile lte not working for me, always getting the hspa+. I went to store and asked for a replacement sim card, then bang, lte shows up with the new sim card. Right after I walked out of the store and left in about 1 minute it's gone, forever. I'm not able to pick up any lte signal anymore. When I put this sim card in my ogp, it fires up lte right away.
I have read in another post people reporting they get lte with unactivated sim card but it went right away when they activated it. Really hope someone to explain for us how this situation is happening.
Thank you for all your great work.
---------- Post added at 02:24 PM ---------- Previous post was at 02:15 PM ----------
I couldn't edit my last post so I'm putting a new reply to add some info.
Both my og and ogp have the same apn settings. I tested them using the same sim card.
I just put another unactivated sim card in the og and surprisingly it picks up lte immediately. I don't want to activate this sim card right now so I can't tell if it would go away if I activate it. I hope this info would help a little bit.
qwertyegg said:
would like to know if there's any update, thank you!
I have almost exact same problem. T-mobile lte not working for me, always getting the hspa+. I went to store and asked for a replacement sim card, then bang, lte shows up with the new sim card. Right after I walked out of the store and left in about 1 minute it's gone, forever. I'm not able to pick up any lte signal anymore. When I put this sim card in my ogp, it fires up lte right away.
I have read in another post people reporting they get lte with unactivated sim card but it went right away when they activated it. Really hope someone to explain for us how this situation is happening.
Thank you for all your great work.
---------- Post added at 02:24 PM ---------- Previous post was at 02:15 PM ----------
I couldn't edit my last post so I'm putting a new reply to add some info.
Both my og and ogp have the same apn settings. I tested them using the same sim card.
I just put another unactivated sim card in the og and surprisingly it picks up lte immediately. I don't want to activate this sim card right now so I can't tell if it would go away if I activate it. I hope this info would help a little bit.
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Click to collapse
Help! I have the exact same problem. I have a brand new att lg optimus g and unlocked it. Popped in the sim and bam LTE! Ran a bunch of speedtests, drove to my friends house and it switched to 4g and hasn't come back. The guy at tmobile wasn't sure. ...any help ? I'm going to root this and try flashing a new rom...maybe radio?
Seems to be an issue with this device, perhaps it's doing something to the SIM cards (who the hell knows) because mine did/does the exact same thing, and here's my particular example:
When I first got this LGOG last Sunday (8 days ago) I put my T-Mobile microSIM in it (one of the TM9190 series SIM cards) and got LTE off the bat without any issues. I kept the stock ROM on here for the first day or so and never had any issues and then I got into doing the typical root/unlock bootloader/install recovery/backup stock ROM/flash custom ROM/etc routine and even after that I was still able to get LTE working almost immediately.
A few days ago I noticed that the LTE wasn't being picked up, and it hasn't since. I've flashed several radios for testing (.33, .48, .33-.84 hybrid, etc) and the ones that are LTE ready still didn't get LTE so I just flashed the whole thing back to complete JB stock (JZO54K, the last available LG build) and even that didn't help - I've yet to see LTE show up in any respect at all with that SIM card.
Now the interesting part:
I have another microSIM that had prepaid service a few months back, bought it at the same time as the one I use for my primary service - they were on sale from T-Mobile online for $.99 each so I got two and kept the other one around just to have it.
In spite of all the flashing I've done in the past few days, with like 5 ROMs tested, a kernel or two, and maybe 7 flashes back to pure stock using LGNPST and the LGE970AT-01-V20j-310-410-MAR-08-2013 ROM (the stock one), after all that flashing torture I put this LGOG through, as soon as I put that other SIM card in it - which is not active at this time - and powered up the phone I got an LTE signal right off the bat without a problem. Had already made the APN changes to fast.t-mobile.com so they just kicked right in and wham, 4G LTE right there on the status bar.
And yes, the SIM cards are the same "series" (?!?!) with TM9190 imprinted on both of them - they also have the same code on the front side (620048) and their serial numbers are just a few digits off in sequence - like I said, I bought both of them with the same order so, it stands to reason they'd be from the same batch.
Loaded a few web pages on the T-Mobile prepaid billing site (it's what comes up when you insert a prepaid already activated but not presently in use SIM, very limited but it does work), checked the system stats, everything showed me I was connected to T-Mobile with their LTE service, this phone, and that other SIM card including the status bar icon being the traditional 4G LTE one (big 4, little G, little LTE under it).
Then I rebooted the phone and that was that, the LTE capability just up and vanished like a fart in the wind, and I've done most everything that I could do - including reading a few hundred posts in two dozen threads - to get it functional again and it just doesn't work anymore.
I suppose it's not a big deal to me since T-Mobile's HSPA+ is fine with me, I regularly pull in 10-15Mbps on a speed test in various locations (was out earlier today testing stuff in the eastern parts of Vegas), but I am somewhat pissed that I am unable to get that LTE functionality working again.
Tried:
- a complete stock flash, several times, of the AT&T JB ROM, no dice
- all the currently available LTE-capable radios, no dice
- an AT&T SIM but it's not provisioned so it doesn't work at all (T-Mobile doesn't do that, hrmmm... their SIM cards work months later even after the number has been assigned to another customer, go figure)
- all the hidden menu options (3854#*970#, WCDMA automatic, tried forcing LTE only, several other things), no dice
- tried manually setting LTE only with *#*#4636#*#* using custom ROMs, no dice
- adding the LTE enabling lines to build.prop, no dice
Nothing works, so I'm only left to conclude that either a) T-Mobile is doing something funky (highly unlikely), b) something is borked with the phone (potentially true), or maybe c) the phone is doing something to the SIM cards after a reboot or any change in the network mode from LTE to anything else (leaning towards this possibility more).
I can't explain it, I can't figure it out, and I can't get LTE working anymore but as I said, the HSPA+ is enough for me as here at home the LTE signal is somewhat weak (1-2 bars at best whereas HSPA+ pulls in 5 bars and a -61dB signal almost constantly).
I wish I could figure it out because I'd like to do more testing with LTE enabled but apparently once LTE gets disabled for whatever reason after having it actually working, not once but twice now it just dies and never becomes possible again.
Stranger things I suppose...
If anyone does ever figure this fiasco out, post whatever solution you came up with or discovered so the rest of us can give it a shot as well 'cause I'd love to be able to enable LTE if I so chose. This is pretty frustrating in the long run - if it never ever worked at all that would be one thing, but having it work then suddenly just disappear never to work the same again, that's just pooched.
Slightly off-topic, but how's the battery life compared to AT&T? Or, in general, is it okay?
br0adband said:
Seems to be an issue with this device, perhaps it's doing something to the SIM cards (who the hell knows) because mine did/does the exact same thing, and here's my particular example:
When I first got this LGOG last Sunday (8 days ago) I put my T-Mobile microSIM in it (one of the TM9190 series SIM cards) and got LTE off the bat without any issues. I kept the stock ROM on here for the first day or so and never had any issues and then I got into doing the typical root/unlock bootloader/install recovery/backup stock ROM/flash custom ROM/etc routine and even after that I was still able to get LTE working almost immediately.
A few days ago I noticed that the LTE wasn't being picked up, and it hasn't since. I've flashed several radios for testing (.33, .48, .33-.84 hybrid, etc) and the ones that are LTE ready still didn't get LTE so I just flashed the whole thing back to complete JB stock (JZO54K, the last available LG build) and even that didn't help - I've yet to see LTE show up in any respect at all with that SIM card.
Now the interesting part:
I have another microSIM that had prepaid service a few months back, bought it at the same time as the one I use for my primary service - they were on sale from T-Mobile online for $.99 each so I got two and kept the other one around just to have it.
In spite of all the flashing I've done in the past few days, with like 5 ROMs tested, a kernel or two, and maybe 7 flashes back to pure stock using LGNPST and the LGE970AT-01-V20j-310-410-MAR-08-2013 ROM (the stock one), after all that flashing torture I put this LGOG through, as soon as I put that other SIM card in it - which is not active at this time - and powered up the phone I got an LTE signal right off the bat without a problem. Had already made the APN changes to fast.t-mobile.com so they just kicked right in and wham, 4G LTE right there on the status bar.
And yes, the SIM cards are the same "series" (?!?!) with TM9190 imprinted on both of them - they also have the same code on the front side (620048) and their serial numbers are just a few digits off in sequence - like I said, I bought both of them with the same order so, it stands to reason they'd be from the same batch.
Loaded a few web pages on the T-Mobile prepaid billing site (it's what comes up when you insert a prepaid already activated but not presently in use SIM, very limited but it does work), checked the system stats, everything showed me I was connected to T-Mobile with their LTE service, this phone, and that other SIM card including the status bar icon being the traditional 4G LTE one (big 4, little G, little LTE under it).
Then I rebooted the phone and that was that, the LTE capability just up and vanished like a fart in the wind, and I've done most everything that I could do - including reading a few hundred posts in two dozen threads - to get it functional again and it just doesn't work anymore.
I suppose it's not a big deal to me since T-Mobile's HSPA+ is fine with me, I regularly pull in 10-15Mbps on a speed test in various locations (was out earlier today testing stuff in the eastern parts of Vegas), but I am somewhat pissed that I am unable to get that LTE functionality working again.
Tried:
- a complete stock flash, several times, of the AT&T JB ROM, no dice
- all the currently available LTE-capable radios, no dice
- an AT&T SIM but it's not provisioned so it doesn't work at all (T-Mobile doesn't do that, hrmmm... their SIM cards work months later even after the number has been assigned to another customer, go figure)
- all the hidden menu options (3854#*970#, WCDMA automatic, tried forcing LTE only, several other things), no dice
- tried manually setting LTE only with *#*#4636#*#* using custom ROMs, no dice
- adding the LTE enabling lines to build.prop, no dice
Nothing works, so I'm only left to conclude that either a) T-Mobile is doing something funky (highly unlikely), b) something is borked with the phone (potentially true), or maybe c) the phone is doing something to the SIM cards after a reboot or any change in the network mode from LTE to anything else (leaning towards this possibility more).
I can't explain it, I can't figure it out, and I can't get LTE working anymore but as I said, the HSPA+ is enough for me as here at home the LTE signal is somewhat weak (1-2 bars at best whereas HSPA+ pulls in 5 bars and a -61dB signal almost constantly).
I wish I could figure it out because I'd like to do more testing with LTE enabled but apparently once LTE gets disabled for whatever reason after having it actually working, not once but twice now it just dies and never becomes possible again.
Stranger things I suppose...
If anyone does ever figure this fiasco out, post whatever solution you came up with or discovered so the rest of us can give it a shot as well 'cause I'd love to be able to enable LTE if I so chose. This is pretty frustrating in the long run - if it never ever worked at all that would be one thing, but having it work then suddenly just disappear never to work the same again, that's just pooched.
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Thanks for posting your experiences. I've had the exact same problem, though I've never been able to get LTE working at all with my phone. I'm planning on taking a trip to a T-Mobile location within the next few days and see what they can do. Maybe they'll let me try putting my SIM in some of their display phones to see if I can get an LTE connection. Then at least I could probably rule out the SIM as the problem.
643121 said:
Thanks for posting your experiences. I've had the exact same problem, though I've never been able to get LTE working at all with my phone. I'm planning on taking a trip to a T-Mobile location within the next few days and see what they can do. Maybe they'll let me try putting my SIM in some of their display phones to see if I can get an LTE connection. Then at least I could probably rule out the SIM as the problem.
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Make sure that your phone has the fast.t-mobile.com APN info in place (just create a new APN with that info if needed, maybe call it T-Mobile LTE and see what happens. My guess is if they put a new unused SIM into your phone it'll most likely kick into 4G LTE right from the start (as long as the APN is in place) and then at some point it'll switch to HSPA+ and it'll never go back like it has for those of us that have noticed it.
Who knows... it's probably just one of those things.
br0adband said:
Make sure that your phone has the fast.t-mobile.com APN info in place (just create a new APN with that info if needed, maybe call it T-Mobile LTE and see what happens. My guess is if they put a new unused SIM into your phone it'll most likely kick into 4G LTE right from the start (as long as the APN is in place) and then at some point it'll switch to HSPA+ and it'll never go back like it has for those of us that have noticed it.
Who knows... it's probably just one of those things.
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Could be...I've always had my settings on T-Mobile LTE, and I even called T-Mobile and confirmed every field in the settings with them. When I explained that I still couldn't get LTE, they had no other solution for me. The lady on the line didn't even know that LTE was faster than HSPA+, so I wasn't exactly expecting any sort of resolution. I think the reps in-store will be more suited to this type of issue.

No H+ on UK 3 network?

After buying my One Max SIM free I switched over from O2 to 3, and then got my original number ported to the new SIM card. After the porting happened this morning I switched the 3 SIM card into the phone and thought I was good to go. However I'm getting terrible download speeds (~150Kbps) in areas which worked fine with the same handset on the O2 network. I've also checked with a friend here at work who's also on 3 but has a Galaxy S 4 and he's getting perfectly fine download speeds vs my terrible ones even when both handsets are sitting side by side. So the handset is capable of decent speeds in itself and the network is also fine with other people's phones. I noticed also that in the bar at the top of the phone display the network icon never cycles up from H to H+ (which it did when I was with O2) and I assume this is a part of the problem.
So, any other One Max owners here on the UK 3 network who can comment on their network speeds? Is it possible there's some incompatibility between the network bands the One Max supports and those that 4 use? That seems unlikely in this day and age but you never know. My friend did mention that our boss had a similar experience with his iPhone when he first switched to 3 but it settled down and was fine after a while so is there some weird 'bedding in' period when you first switch networks or something?
You could probably contact 3 support and check if your phone is supported
pradeepvizz said:
You could probably contact 3 support and check if your phone is supported
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Aye, 3 themselves will be my next stop if things don't improve in the next couple of days but I was curious if anyone else was having any issues. Three do offer the HTC One so it's pretty unlikely the One Max wouldn't be supported but you never know I suppose.
Makes sense - Your case seems to be very similar to one i had with my provider. LTE wont work and i lodged a compliant to get it fixed
pradeepvizz said:
Makes sense - Your case seems to be very similar to one i had with my provider. LTE wont work and i lodged a compliant to get it fixed
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So did they manage to fix it from their end or did you need to get a new phone or something else?
Medulla said:
So did they manage to fix it from their end or did you need to get a new phone or something else?
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They fixed it from their end. i had switched from HTC One to a HTC One X+ which did not have LTE and i unsubscribed by data package for 2 months which made the backend system de-activate LTE on my number and it could be only fixed by the tech team.
Cool, well, hopefully something similar can be done for me. I'll give it until lunch time tomorrow to see if it sorts itself out and if not I'll go into the store and ask them to look at it. The phone's basically unusable as it stands which is unacceptable so if they can't get it sorted pretty quickly I'll just walk. Luckily it's only a rolling one month contract I've signed up for, although I'm not sure there are any decently priced alternatives. I might end up regretting giving up my ancient and cheap O2 unlimited contract here...
What comes to my mind is that you could go to the phone testing mode and try to have a look at the phones capable network types and compare it to 3 network types
To go to test mode, you have to *#*#4636#*#* and there choose phone info.
Here is an example of what I see on my phone
Sent from my HTC One max using XDA Premium 4 mobile app
It was set to WCDMA preferred so I've changed it to GSM/WCDMA/LTE auto but 3 definitely haven't rolled out LTE and I don't even know if they have GSM on their network so I don't know if this'll make any difference.
Interestingly the phone number listed in that phone info panel is the original phone number (i.e. the number that was on the SIM out of the box before I ported my old number onto it) but that could just be hard-coded onto the SIM at some level and not really used for anything I suppose.

what wireless carrier is compatible with s10 lite? which carrier do you use with it?

So far it appears that only tmobile networks allow this phone, since at&t does not support VoLTE with this phone (must set to 3g in order to receive texts/calls). I love this phone, but tmobiles cell towers don't offer a good signal in my area (using straight talk w/ tmobile card). So this got me wondering, which wireless carriers can this actually use now days? What do you personally use with this phone, and how is the service? Verizon definetly won't work either, so it looks like I am out of options... Any replies to this would be GREATLY appreciated! Thanks!
You sure? Here's the AT&T white list, more may have been added since...
I am positive. And yes, I have seen my phone on the list. no phone calls or text messaging when on LTE (and at&t). I looked into changing the IMEI so that I could use a random generated one that matches an s20 or some other phone that is more compatible, then gave up on it. At this point Im looking to sell my s10 lite so I can buy a oneplus 8T/Pro, just so I get better compatibility. Supposedly AT&T is also dropping support for international versions of cell phones, which this is. I went through 3 different at&t sim cards and all have the same result. I just wish there was a way to change my IMEI (or somehow spoof a different phone some other way)
On The Go Repairs said:
I am positive. And yes, I have seen my phone on the list. no phone calls or text messaging when on LTE (and at&t). I looked into changing the IMEI so that I could use a random generated one that matches an s20 or some other phone that is more compatible, then gave up on it. At this point Im looking to sell my s10 lite so I can buy a oneplus 8T/Pro, just so I get better compatibility. Supposedly AT&T is also dropping support for international versions of cell phones, which this is. I went through 3 different at&t sim cards and all have the same result. I just wish there was a way to change my IMEI (or somehow spoof a different phone some other way)
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Is VoLTE enabled etc in hidden phone settings?
Did you have AT&T reset it on their end?
Talk to AT&T advanced tech support.
If white listed it should work!
I have straight talk which gives three options: at&t, TMobile, or Verizon (so I can't call att directly). I went into the hidden menu settings and VoLTE was turned off and greyed out. I even opened a file and added a few lines (might have been build.prop or something like that, don't remember) and all that did was switch it on in the settings (but still greyed out).
When I called straight talk tech support and asked them to provision VoLTE, all they would say is that the sim card is provisioned, and that's all they can do. Phone and text used to work if I set it on 3g (instead of lte), but this was less than optimal. I also read a reddit post today from someone four hours away that said they killed off the 3g now, so I'm not going to try using another at&t card until I get a different phone that is compatible. I know this phone is capable of VoLTE but at&t sucks, and they want to force a bunch of people to upgrade to newer phones for whatever reason.
I've even had this phone work with a Verizon sim card swapped from a different phone, but after a few days it gets shut off. So it's not a question of compatibility more than it is at&t just being jerks.
OnTheGoRepairs said:
I have straight talk which gives three options: at&t, TMobile, or Verizon (so I can't call att directly). I went into the hidden menu settings and VoLTE was turned off and greyed out. I even opened a file and added a few lines (might have been build.prop or something like that, don't remember) and all that did was switch it on in the settings (but still greyed out).
When I called straight talk tech support and asked them to provision VoLTE, all they would say is that the sim card is provisioned, and that's all they can do. Phone and text used to work if I set it on 3g (instead of lte), but this was less than optimal. I also read a reddit post today from someone four hours away that said they killed off the 3g now, so I'm not going to try using another at&t card until I get a different phone that is compatible. I know this phone is capable of VoLTE but at&t sucks, and they want to force a bunch of people to upgrade to newer phones for whatever reason.
I've even had this phone work with a Verizon sim card swapped from a different phone, but after a few days it gets shut off. So it's not a question of compatibility more than it is at&t just being jerks.
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Straight talk maybe the issue. I don't know for sure. Maybe it's the sim card.
Both my N10+'s N975U, N975U1 made the jump seamlessly, no changes were needed on my side.
However the N975U was configured for 4G VoLTE already.
On the new N975U1 all I did was plug the N975U sim card in and it was online.
I feel you... this was an unwanted learning curve for me and had me doing a lot of Google searches.

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