[Q] High CPU usage due to system_server - Android Q&A, Help & Troubleshooting

My phone is getting really hot (like, uncomfortable to have in my pocket).
I went to dev options, and activated the overlay cpu usage to check which process were eating up my CPU.
Top of the list 99% of the time is system_server.
Other symptoms:
– I can't open a terminal session (terminal emulator starts but no prompt, I can't kill it either)
– installing an app takes ages (both the downloading and the installing)
– the wifi symbol in the status bar has both arrows (upload and download) displayed all the time
– some network related activities seems to be very slow
com.google.android.tts and android.process.acore make also regular visit to the top 3 processes, but they are far from system_server.
I have CyanogenMod 11 M3 on a google edition of the S4, encryption is on. I have around 2GB free on my internal storage and 20GB on the external SD.
Any further troubleshooting ideas?

Its an app. Probably one with spyware to be more specific. Either way it's constantly sending or receiving data. Have you installed anything around the time this started happening?

I will deinstall progressively the latest apps I installed and see if it helps.
What I noticed too:
– re flashing CM 11 M3, cleaning cache and davlik cache helps. But just for a short while. After a couple of hours it starts again.
– the network activity is constant but pretty low. Below 10kB/s all the time, regularly below 1kB/s
– I can't uninstall anything right now, every app I uninstall says “uninstalling” forever.
– turning airplane mode on makes it a bit better: phone is still hot, but not uncomfortably so.
How does an app hide its process like this without root access? I didn't thought it was possible in Android. I can only see system_server...

i have the same problem with you
this problems starts couple days ago, and until now i still curious of what happen to my phone
i used xperia z1 now,
does anyone can help to solved this problem

Related

HELP!! Android system suddenly drain 35% power overnight!

Everyday before sleep, I usually turn off wifi,bluetooth,all unwanted application. And I used task manager to kill unwanted program running and
go to Task managers and free up the RAM. Usually when I awake on the morning, I have similar battery power left before I goes to sleep. BUT
today morning, my device battery all drained up completely, and I charge up the battery and check what causing the excessive power usage. I go to
Setting>About device>battery usage. I notice Android system using 35% power over night. And I check which application running on the background
and I see all these things list running over night and it scares me to hell.
Included packages:
Perso
Security storage
DRM content
EncryptApp
PopupuiReceiver
Software update
VPN Services
Error
Status bar
Bluetooth Test
Settings
com.sec.android.app.Icdtest
Factory Test
Settings storage
com.samsung.InputEventapp
WlanTest
Account and sync settings
Setup Wizard
Task manger
MTP Application
Service mode
Android system
License settings
Google Backup Transport
wssyncmlnps
All these thing causing my android system used so much power over night today. And I was scary as hell what might cause these testing. Did I get
a virus/malware? I didnt install any weird app the previous day. Today I charged back 100% power started the device, half hour idle time, android system
goes down to normally 5% power usage. Seems normal for now, but I duno what causing all the testing running overnight? Help appreciated.
That's a LOT of apps running! I don't think I have that much going on when I am busy and connected! I do find that battery readings get "stuck" and I see a 30-40% drop all at once, but that's after a lot of use and the battery stuck for a few hours. Maybe you have something backing up to the cloud and the app isn't smart enough to know you don't have a connection. If this keeps happening, you might install an app like "Power Tutor" to see if you can pinpoint the app that's causing the most drain.
An important thing to remember is that the battery gauge on our devices is wildly inaccurate on it's best days.
I just want to know what causing these testing on android system overnight?
Last night I did deleted and add some files(not important system files, just other files like game apk,mp3,picture,etc). Then my media scanning says my storage full/lower memory when I still had 5 GB internal storage left. (probably referring to the RAM, not sd storage space) Then I search around and I found that my media storage has like high 95mb, so I clear data/cache. Then the media scanning icon can complete scanning and "full storage/low memory" message disappear. And I restart my device, then I went to sleep. Then today wake up with all those listed items running/testing on Android System drained up my battery.
Calm down
I say just calm down a bit. This is probably just a one-time thing. I doubt it will happen again. If it does, though, you should come back here and post immediately, and somebody will probably find out what's wrong.
P.S.
Do you have a custom ROM or Kernel? Sometimes these things can act strangely. I once had one that spent a bunch of battery trying to get a cell connection on my Galaxy Player!
I didnt have any custom rom, it is a stock rom
Did you install any new apps or anything different from what you'd been using normally?
I tried to install gameloft Fishing King, but fail, so I copied the data to that folder failed too. so i deleted those files and uninstall it.

[Q] Google Talk app keep-alive failed on 3G / unable to get notification

This have been bugging me for very long. It not only affects my Google Talk, it also affects my Whatsapp, preventing them from getting messages on time.
Note that this only happens on 3G. I have no problem with Wifi.
I am able to get Google Talk / Whatsapp to push messages and get it's notification when I first booted my phone. The push stops when the phone is being idled for more than 5 to 15 minutes. I do not know why this happen, but when I look at *#*#8255#*#*, all timers listed froze and when I pressed on the "Send heartbeat to server" it does nothing (The heartbeat counter suppose to increase).
I tried to start the Google Talk app, and it started off with a fresh login (Means it logout while it was in idle state).
The two devices are, Stock DXLP9 unrooted and Lastest version of SlimROM with everything unchanged. No task manager involve on both affected devices.
I'm not sure if it's a carrier issue.
Is there anyone here that can help me solve this mystery?
I got the same problem here.
It's surelly related with some power saving thing.
I'm using WanamLite 12 with Siyah kernel 3.3.2.
My workaround was open terminal emulator and let it ping Google.com forever. It keeps the connection alive then I can receive msgs on IM+ Pro in real time.
AkaMod said:
I got the same problem here.
It's surelly related with some power saving thing.
I'm using WanamLite 12 with Siyah kernel 3.3.2.
My workaround was open terminal emulator and let it ping Google.com forever. It keeps the connection alive then I can receive msgs on IM+ Pro in real time.
Click to expand...
Click to collapse
I have tried your term emulator method and it does not work for me.
I have recently realised something that is very different that I did comparing to my friends.
They have "Automatically sign in" and "Automatic away status" checked in Google Talk.
I am currently trying this out to see if it works for me.
I will update again.
I have exactly the same problem.
I don't have a GSII, but a Sensation and a Galaxy Nexus.
After a while with screen off phone disconnect from google servers.. On galaxy nexus the bars change to grey color.
I did everithing.. nothing changed...
After Months, i get what it is the problem. The Operator..
Simply, switch from H3G, to Vodafone... The miracle happens
Google talk always connected, push notification of gmal, whatsapp and FB are instantaneous..
I found my own solution and it works for me.
I'm not sure if this works for others but here's what I've did.
Bought Tasker
Load Application GTalk, Wait 10 seconds, Go Home
Repeat this every 10 minutes.
I am not worrying at all as this consume very little battery.
I do see quite a number of wakelocks, but my battery life comparing to before has only lessen by an hour to two.
After using the method mentioned above, I now practising to switch off my phone while I'm asleep to save battery and still, my phone is able to last me through 2 full days (2x 16 hours) for my normal use as before.
Until I get S3........................

[Q] Samsung Galaxy S3 always at 80% RAM usage / Google Now problems

So, it's been bothering me for a while but my now 2-year-and-2-month old Samsung Galaxy S3 always just runs incredibly slowly. Not only that, but I tend to burn through the battery easily within 6 hours. For the past year and a half, or so, I've had to resort to carrying around two spare batteries with me as it has a tendency to run out of charge in the middle of the day, let alone if I'm out at a music festival or something. I'm not a particulaly heavy user, as in I rarely play video games on my phone, nor do I really watch videos or ever use bluetooth. Occasionally I do use GPS or WiFi, but I try to keep them turned off when I'm not using them. I tend to use my phone for music when I'm in the car, or texting / whatsapp / occasional snapchatting, or checking Pulse News or my internet banking. I don't have a particularly huge amount of apps installed, I don't think. And I regularly hold the Home button, & press the close-all-apps button to make sure that they're not running in the background.
Yet, my phone is so laggy. It's like there's a constant 3 or 5, or even sometimes 10, second delay for whatever action you've initiated to actually occur. You'll press Messages, and it'll take about 4 seconds for my text messages to show up. You'll press Home, and it takes about 3 seconds for it to close. Facebook just took about 8 seconds to load. It doesn't sound alot, but it can be quite infuriating when you're trying to get things done in a hurry. It's even worse when apps are running in the background!
So, I got to check my running processes and there's just loads of things running that both don't appear to be running when I hold the Home button but also shouldn't be running because I haven't used them in forever. It appears my phone has approximately 850MB of RAM, yet my phone tends to ALWAYS run at around 725MB used (currently it's at 751MB, as can be seen in the screenshot attached). But when I do go through the list of things running, the right hand side it tells you how much RAM is supposedly being used. Yet if I total up all of the RAM being used by all of the apps that are apparently running, it only comes to about 300MB. So where the heck is this other 450MB of RAM being used?! THIS is what is slowing down my phone, I think.
Not only that, but there are things in this list that are running that shouldn't be running, & I don't understand why they are. Facebook, sure I can understand, in case you get a notification or something. But TuneIn Radio... I'm not listening to the radio at the moment, nor have I used the app in weeks (and my phone has been restarted numerous times since then), why is it running? S Voice, too? Video Hub? Google Play Music, I've never even used it. And then there's loads of things I haven't got a clue what they are, like Exchange Services, ELM Agent, SmartcardService, etc. Now I understand it's like a computer, where there are a number of background processes that have to run to make the OS work, but why are all these other apps running that I'm not using?!
-------------------------
Furthermore, I've started trying to use Google Now because I would like to get a Moto 360 (but I'll ask questions about that in a seperate thread). So, it seemed to work fine a few weeks ago. It gave me stocks, news updates, ETA to work or home, started remembering where I was parking. But now a few days ago I go back to it, after not using it for a little while, & it's all reset; Asking me to set it up again. So I did, & it mostly works but I can only ever seem to get the first "page" of cards up. When I click "More" at the bottom I just get an endless spinning circle & then the message "No Internet Connection - Content was last updated X minutes ago" appears as the top card, when infact I know I do have an internet connection. Exiting the app, closing it down, & then re-opening does not fix the issue either. I'm at a complete loss as to what to do.
Furthermore, it always asks me to "Improve my location: For more accurate location, let google search for Wi-Fi connections, even when Wi-Fi is off." I don't understand how this works, and what it's trying to do? If I turn it on, is that not going to be effectively the same as leaving my WiFi turned on at all times? Well, except without the benefits of being connected via WiFi. It's just going to drain my battery more, as leaving WiFi on usually does.
-------------------------
So tldr:
- Why is my RAM mysteriously using 450MB that I can't vouch for? Where is it going? How I stop it?
- Why is Google Now not letting my manually update the cards?
You are missing huge amounts of very basic information, search and read for what is safe to disable on stock rom, some things are vital others are optional.
If you leave everything running as default then 6hrs battery life is about right.
Benaholic said:
So, it's been bothering me for a while but my now 2-year-and-2-month old Samsung Galaxy S3 always just runs incredibly slowly. Not only that, but I tend to burn through the battery easily within 6 hours. For the past year and a half, or so, I've had to resort to carrying around two spare batteries with me as it has a tendency to run out of charge in the middle of the day, let alone if I'm out at a music festival or something. I'm not a particulaly heavy user, as in I rarely play video games on my phone, nor do I really watch videos or ever use bluetooth. Occasionally I do use GPS or WiFi, but I try to keep them turned off when I'm not using them. I tend to use my phone for music when I'm in the car, or texting / whatsapp / occasional snapchatting, or checking Pulse News or my internet banking. I don't have a particularly huge amount of apps installed, I don't think. And I regularly hold the Home button, & press the close-all-apps button to make sure that they're not running in the background.
Yet, my phone is so laggy. It's like there's a constant 3 or 5, or even sometimes 10, second delay for whatever action you've initiated to actually occur. You'll press Messages, and it'll take about 4 seconds for my text messages to show up. You'll press Home, and it takes about 3 seconds for it to close. Facebook just took about 8 seconds to load. It doesn't sound alot, but it can be quite infuriating when you're trying to get things done in a hurry. It's even worse when apps are running in the background!
So, I got to check my running processes and there's just loads of things running that both don't appear to be running when I hold the Home button but also shouldn't be running because I haven't used them in forever. It appears my phone has approximately 850MB of RAM, yet my phone tends to ALWAYS run at around 725MB used (currently it's at 751MB, as can be seen in the screenshot attached). But when I do go through the list of things running, the right hand side it tells you how much RAM is supposedly being used. Yet if I total up all of the RAM being used by all of the apps that are apparently running, it only comes to about 300MB. So where the heck is this other 450MB of RAM being used?! THIS is what is slowing down my phone, I think.
Not only that, but there are things in this list that are running that shouldn't be running, & I don't understand why they are. Facebook, sure I can understand, in case you get a notification or something. But TuneIn Radio... I'm not listening to the radio at the moment, nor have I used the app in weeks (and my phone has been restarted numerous times since then), why is it running? S Voice, too? Video Hub? Google Play Music, I've never even used it. And then there's loads of things I haven't got a clue what they are, like Exchange Services, ELM Agent, SmartcardService, etc. Now I understand it's like a computer, where there are a number of background processes that have to run to make the OS work, but why are all these other apps running that I'm not using?!
-------------------------
Furthermore, I've started trying to use Google Now because I would like to get a Moto 360 (but I'll ask questions about that in a seperate thread). So, it seemed to work fine a few weeks ago. It gave me stocks, news updates, ETA to work or home, started remembering where I was parking. But now a few days ago I go back to it, after not using it for a little while, & it's all reset; Asking me to set it up again. So I did, & it mostly works but I can only ever seem to get the first "page" of cards up. When I click "More" at the bottom I just get an endless spinning circle & then the message "No Internet Connection - Content was last updated X minutes ago" appears as the top card, when infact I know I do have an internet connection. Exiting the app, closing it down, & then re-opening does not fix the issue either. I'm at a complete loss as to what to do.
Furthermore, it always asks me to "Improve my location: For more accurate location, let google search for Wi-Fi connections, even when Wi-Fi is off." I don't understand how this works, and what it's trying to do? If I turn it on, is that not going to be effectively the same as leaving my WiFi turned on at all times? Well, except without the benefits of being connected via WiFi. It's just going to drain my battery more, as leaving WiFi on usually does.
-------------------------
So tldr:
- Why is my RAM mysteriously using 450MB that I can't vouch for? Where is it going? How I stop it?
- Why is Google Now not letting my manually update the cards?
Click to expand...
Click to collapse
Debloat the Rom and use Root Cleaner from Google Play Store
*Requires Root*
Good luck
Benaholic said:
So, it's been bothering me for a while but my now 2-year-and-2-month old Samsung Galaxy S3 always just runs incredibly slowly. Not only that, but I tend to burn through the battery easily within 6 hours. For the past year and a half, or so, I've had to resort to carrying around two spare batteries with me as it has a tendency to run out of charge in the middle of the day, let alone if I'm out at a music festival or something. I'm not a particulaly heavy user, as in I rarely play video games on my phone, nor do I really watch videos or ever use bluetooth. Occasionally I do use GPS or WiFi, but I try to keep them turned off when I'm not using them. I tend to use my phone for music when I'm in the car, or texting / whatsapp / occasional snapchatting, or checking Pulse News or my internet banking. I don't have a particularly huge amount of apps installed, I don't think. And I regularly hold the Home button, & press the close-all-apps button to make sure that they're not running in the background.
Yet, my phone is so laggy. It's like there's a constant 3 or 5, or even sometimes 10, second delay for whatever action you've initiated to actually occur. You'll press Messages, and it'll take about 4 seconds for my text messages to show up. You'll press Home, and it takes about 3 seconds for it to close. Facebook just took about 8 seconds to load. It doesn't sound alot, but it can be quite infuriating when you're trying to get things done in a hurry. It's even worse when apps are running in the background!
So, I got to check my running processes and there's just loads of things running that both don't appear to be running when I hold the Home button but also shouldn't be running because I haven't used them in forever. It appears my phone has approximately 850MB of RAM, yet my phone tends to ALWAYS run at around 725MB used (currently it's at 751MB, as can be seen in the screenshot attached). But when I do go through the list of things running, the right hand side it tells you how much RAM is supposedly being used. Yet if I total up all of the RAM being used by all of the apps that are apparently running, it only comes to about 300MB. So where the heck is this other 450MB of RAM being used?! THIS is what is slowing down my phone, I think.
Not only that, but there are things in this list that are running that shouldn't be running, & I don't understand why they are. Facebook, sure I can understand, in case you get a notification or something. But TuneIn Radio... I'm not listening to the radio at the moment, nor have I used the app in weeks (and my phone has been restarted numerous times since then), why is it running? S Voice, too? Video Hub? Google Play Music, I've never even used it. And then there's loads of things I haven't got a clue what they are, like Exchange Services, ELM Agent, SmartcardService, etc. Now I understand it's like a computer, where there are a number of background processes that have to run to make the OS work, but why are all these other apps running that I'm not using?!
-------------------------
Furthermore, I've started trying to use Google Now because I would like to get a Moto 360 (but I'll ask questions about that in a seperate thread). So, it seemed to work fine a few weeks ago. It gave me stocks, news updates, ETA to work or home, started remembering where I was parking. But now a few days ago I go back to it, after not using it for a little while, & it's all reset; Asking me to set it up again. So I did, & it mostly works but I can only ever seem to get the first "page" of cards up. When I click "More" at the bottom I just get an endless spinning circle & then the message "No Internet Connection - Content was last updated X minutes ago" appears as the top card, when infact I know I do have an internet connection. Exiting the app, closing it down, & then re-opening does not fix the issue either. I'm at a complete loss as to what to do.
Furthermore, it always asks me to "Improve my location: For more accurate location, let google search for Wi-Fi connections, even when Wi-Fi is off." I don't understand how this works, and what it's trying to do? If I turn it on, is that not going to be effectively the same as leaving my WiFi turned on at all times? Well, except without the benefits of being connected via WiFi. It's just going to drain my battery more, as leaving WiFi on usually does.
-------------------------
So tldr:
- Why is my RAM mysteriously using 450MB that I can't vouch for? Where is it going? How I stop it?
- Why is Google Now not letting my manually update the cards?
Click to expand...
Click to collapse
Root Your Phone
Install Xposed
Install Greenify
And hibernation your apps

Erratic behaving Z3v (screen won't turn on sometimes, receive texts hours later)

The problems started today.
-When I push the power button sometimes the screen will not turn on. When I hold the power button I can hear the sound of the power menu pop up so I know the device is receiving the signal from the power button.
-I am receiving texts very late or not at all. I just got a message my friend sent like 8 hours ago.
-The device is also a little laggy sometimes, and certain things, like the play store will not load.
-I can't turn on airplane mode
I re-flashed it with the original firmware (while keeping my data intact) and this made no change. I have installed some new apps recently, but this was several days before the issues started. I have since installed those apps and no change
Tomorrow I plan to get a new sim card, but does anyone have any other ideas?
I recently had a similar problem with my z3v. I had a wakelock from Google services that was making my processor use almost 70% constantly and would drain battery in like 3 hours. Mine turned out to be Google calendar sync. My phone would lag so hard it couldn't run widgets or anything. Check your battery in settings and see if something has a high percentage. The screen should be the highest usage by a large margin.
krenogin said:
I recently had a similar problem with my z3v. I had a wakelock from Google services that was making my processor use almost 70% constantly and would drain battery in like 3 hours. Mine turned out to be Google calendar sync. My phone would lag so hard it couldn't run widgets or anything. Check your battery in settings and see if something has a high percentage. The screen should be the highest usage by a large margin.
Click to expand...
Click to collapse
I turned off auto-sync and no change. The screen was the largest use followed by the playstore which had be trying to start since I tried to open it.
My playstore was messed up and would not open while this was going on. It just stayed white and if I locked the screen it took 5 mins to unlock. I also have root and used wakelock detector. I used cpu z to see if I had high processor usage.
You can try ur phone in ultra stamina and see how it acts as well for troubleshooting.
krenogin said:
My playstore was messed up and would not open while this was going on. It just stayed white and if I locked the screen it took 5 mins to unlock. I also have root and used wakelock detector. I used cpu z to see if I had high processor usage.
You can try ur phone in ultra stamina and see how it acts as well for troubleshooting.
Click to expand...
Click to collapse
Turns out the verizon cloud backs up text messages as well so that's what I needed. I ended up just doing a factory reset of the phone, seems like all is good now. I didn't think it was going to work since I put new firmware on it and nothing changed. It seems we had the same type of problem though. I did run the phone in safe mode with no improvement, but not ultra stamina. How did you end up fixing the problem?
My husband's phone started having basically the same issues out of the blue yesterday as well. It's not rooted or anything and he hasn't downloaded any apps or anything in weeks. Folks at Verizon store have no idea what's going on. We're about to try a factory reset. We also noticed the play store was burning a lot of battery even though he hadn't tried to open it or use it for several days at least, and can't get it to open now.
Try clearing play store "data" and "cache" through app manager.
This is a disaster, I've been trying forever to restore my text messages from the verizon cloud. Keeps failing after transferring less than 20 percent (different amount each time)

Need help in debugging/finding battery drain reason

Hello forum,
background info:
I have a rare Pansonic Android 5.0.2 phone (DMC-CM1) with an excellent camera, what is the reason why I want to keep this device.
There are NO custom roms available and no info about key combinations on how to get into stock recovery mode. I can go there with adb of course.
I found a key combination to get into fastboot, but Wiping cache/data to reset the device apparently did nothing, even if wating for hours. It seems as well as if Panasonic tampered with the stock bootloader :/ This is why I had to send it to service (adb was not enabled before).
They reflashed the device with 4.4.4 and I installed the updates to 5.0.2 OTA. Everything seemed fine until...
present problem:
...now I have a strange battery drain. Bevor I sent it it, I had about 2-3 days usage time with average usage, a little messageing, a few fotos. I do not use the phone much.
Now I get a maximum of around 16-20 hours out of it while it is just resting on the table. It also gets warm.
what have I done so far:
- I rooted the device and installed better battery stats from the forum here. It shows around 8-10% usage per hour. Before the problem showed, I had 1-2% usage.
- I uninstalled EVERY own installed app and even booted into safe mode -> same problem
- I disabled all google app packages -> same problem, but improved it a little
When I check the battery via android settings, it is telling me that "android-system" is using >20% of the battery. In active apps I can see this app is running the fast dormancy service. When I kill this service and force the complete app to stop, it gets _a little_ better, around 5-6% usage.
I recently killed forced stop on all services that where not qualcom or seemed essential to me and disables wifi and bluetooth and over night usage dropped to <1%/h, which seemed the problem could lie somewhere with services.
However using adb shell and pulling "top" info, I dont see a process using much CPU.
What else have I noticed, which might be unrelated:
-After charging I see a 100% wakelock from qpnp-charger, that disappears only after rebooting. Might indicate that something with qualcom is "wrong".
-I set wifi to be _never_ be running in sleep mode. Better battery stats is telling me, that wifi is 100% of the time running, even if I can see the symbol for wifi is not showing and comes up a few seconds after I wake the phone
You can see, I might need help on how to identify the problem here.
Any hints, tips, advice?
Please excuse my "messy" english, it is not my native language.
regards
Stefan

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