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I am not happy with my new Xperia S or Sony's attitude. I only had the phone a week and the screen has many fine scratches. I am extremely careful with my phones - my original Desire's screen is unmatied. With the Sony statement forth Xperia being scratch resistant I felt I was on safe ground - after all I'd come back to Sony to rediscover the quality I yearned and always had on previous Sony phones since my Z1 back in '96.
I've treated my Xperia the same as those before it - the most extreme condition being loose in my inner suit pocket with my work BlackBerry. And this is exactly what has covered it in scratches - the pitch of the scratches matching that of the cheap plastic keys on the BlackBerry.
And to insult me properly I get the below response from Sony, as if they are sniggering from around the corner.
"Thank you for contacting the Sony Xperia support centre.
We can confirm the handset is scratch resistant, however not scratch proof, it is still possible to scratch the screen of the handset, we apologize for any confusion caused by this."
I though this was Sony trying to get back on a level with the top guys... With gorilla glass everywhere else many (me included) assumed Sony's claim of scratch resistant meant some proprietary equivalent.
One Sony Xperia S for sale. ....... Only loads of minor scratches...
You aren't aware that your Xperia S came screen protector preinstalled? Glass underneath is scratch proof mineral glass.
Mate i believe you scratched the protective screen protector, as it is really easy to get scratched, even with a fingernail you will be able to scratch the screen protector ( minimal scratch ofc )
Remove the screen protector and your scratches will be gone
watch from minute 2:40:
is it really the screen or the screen protector?
The preinstalled plastic is not a screen protector, but for keeping the glass together if the screen cracks so the glass is not going everywhere in the air.
I would say as the ppl above, this is scratched, not the screen
Dont worry. U can take it off and use the actually screen protector that came in the box!
xPliCt said:
watch from minute 2:40:
is it really the screen or the screen protector?
Click to expand...
Click to collapse
Wrong with the link mate.
Sent from my LT26i using xda premium
The screen gets scratched very hard!
I think that most of people out there didn't notice the screen protector, which is easily get scratched btw!
Using mine for a week with the factory protector installed. Not a single mark on it!
Scratchling said:
Using mine for a week with the factory protector installed. Not a single mark on it!
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Click to collapse
You left it in the box
Believe it or not.
2 weeks ago i was getting the screenprotection off..
It just wont go off.. No it just wont..
Damn that thing was stuck on the screen..
Got a screwdriver in to it.. Putting it in with power etc..
I thought by my self.. Screen is now f8cked..
Finally i got it out.. Cleaned with a glass cleaner...
Nothing?
Still no scratches.
I've had mine about 5 weeks and the pre-installed shatterproof sheet is showing a few scratches. Just ordered a screen protector from PDair.
Sent from my SO-02D using xda premium
Thanks all for the info. I'd seen talk of removing the protector, but had assumed this was the additional plastic sheet that was in the box and that maybe in some places this is already stuck on.
It is very odd that when I contacted Sony they did not point this out or suggest replacing it.
I assume if I search around the forum will I find plenty of good advice on replacement screen protectors? ie one that don't scratch when you sneeze on them!
Any advices on removing preinstalled screen protector? It'll drive me mad!
EDIT: Did it!! A Very sharp knife and a fair share of pressure did the trick!
Sent from my LT26i using XDA
iwabernethy said:
Thanks all for the info. I'd seen talk of removing the protector, but had assumed this was the additional plastic sheet that was in the box and that maybe in some places this is already stuck on.
It is very odd that when I contacted Sony they did not point this out or suggest replacing it.
I assume if I search around the forum will I find plenty of good advice on replacement screen protectors? ie one that don't scratch when you sneeze on them!
Click to expand...
Click to collapse
Try a brando ultra clear or martin fields screenprotector. Both are high quality and much better scratch resistant. Both brands have protectors for the xps that can be ordered online.
Sent from my HTC Wildfire S A510e using XDA
iwabernethy said:
Thanks all for the info. I'd seen talk of removing the protector, but had assumed this was the additional plastic sheet that was in the box and that maybe in some places this is already stuck on.
It is very odd that when I contacted Sony they did not point this out or suggest replacing it.
I assume if I search around the forum will I find plenty of good advice on replacement screen protectors? ie one that don't scratch when you sneeze on them!
Click to expand...
Click to collapse
If you dont want to see any scratch in your screen, I'd recommend you to search for a 'Matte' screen protector, which I've chosen to be from Steinheil for my past phones: They -are- the best ones offered. A bit expensive though...
They seem a bit blurrier than the crystal clear ones, but I guarantee the 'soft touch feeling', no more oily screens and no scratches makes up to that.
Specially because we have a bright screen with sharp colours so there'll be no problem I guess.
Wait, so there's actually a screen protector on the phone from the factory?
Can I remove it? Any benefits to removing it?
I can barely see it on the glass, almost missed this.
ssj_jaypee said:
Wait, so there's actually a screen protector on the phone from the factory?
Can I remove it? Any benefits to removing it?
I can barely see it on the glass, almost missed this.
Click to expand...
Click to collapse
Yes there is.
Look closely to the corner of the screen.
Yes you can take it out.
Sent from my LT26i using XDA
Even gorilla glass can be scratched with keys or against another hard object like another phone, every phone to date is susceptible even your Desire which doesn't come any protection against ware and tare.
It's toughened glass not steel, Sony is exactly right with the screen being scratch resistant, not scratch proof just like any other mobile maker will tell you and just like all other mobiles/tablets currently in circulation.
Seriously don't put your brand new mobile in with your keys, coins, junk etc, wait a few months at least like I do lol.
Completely agree with ErichSan, I hate the oily/smudgey feeling screen protectors also.
-smc
xPliCt said:
watch from minute 2:40:
is it really the screen or the screen protector?
Click to expand...
Click to collapse
He's peeling of the plastic that is there to keep the glass together if it breaks. The preinstalled plastic filter does NOT protect against scratches (it may work a little bit against scratches). If u really want one who protects, the phone came with a screen protector in the box.
Sikiduck said:
He's peeling of the plastic that is there to keep the glass together if it breaks. The preinstalled plastic filter does NOT protect against scratches (it may work a little bit against scratches). If u really want one who protects, the phone came with a screen protector in the box.
Click to expand...
Click to collapse
Well according to Sony it's a bit different as you suggest here, I asked the
question directly on the Sony forum see the reply I got:
http://talk.sonymobile.com/message/175211
Ordered a Martin screen thingy. I'll let you know how it goes.
thanks,
Iain
hi all i have a problem.
My xperia neo show from some month an opaque stain on the front camera. I want to know if this problem is covered by warranty.
The phone is in perfect condition and doesn't take humidity.
Thnak you for your help
krino89 said:
hi all i have a problem.
My xperia neo show from some month an opaque stain on the front camera. I want to know if this problem is covered by warranty.
The phone is in perfect condition and doesn't take humidity.
Thnak you for your help
Click to expand...
Click to collapse
Why do you need warranty ....for cleaning a stain........
Just clean the stain Yourself this doesnt cover in the warranty
R: xperia neo problem camera
Thanks, But the camera lens is covered under and so i don't have the possibility to clean.that
Sent from my MT15i using xda app-developers app
The camera protective glass can be removed, it is not glued, it have an adhesive like on the scotch, obviously much better.
Can be detached if you use an hot air jet from a hair dryer.
So, use a hair dryer to carefully heat the glass from the top of the camera sensor.
With a sharp blade try to detach the galas, do not use force on detaching process, after a while it should be removed by itself.
After detaching, put a scotch on the camera sensor, to prevent dust to enter until you finish cleaning glass process.
Clean detached protective glass carefully and put it back.
Attention to not touch the adhesive area from the glass, to not altered the adhesive.
Use a magnify glass for the operation. Ideally is a magnify lamp.
Use the hot air again, at the end to preheat the adhesive from the sensor and glass.
OH thank you, but i'm not so able to do this.
I want to know if the warranty can do this for me.
I want to take the screen protector off my st25i and i want to know if any one used it and doesn't have scratches on the screen glass, I hate that protector but I am afraid to remove it
I've removed it from day one and have it like that for almost a year. I only have one scratch because it was a big fall on a pointy rock. But I've taken care of my phone for all the time.
Does xperia u have shatter proof sheet pre-installed on it?, i don't recognize it on my phone
Mohamed828 said:
Does xperia u have shatter proof sheet pre-installed on it?, i don't recognize it on my phone
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Click to collapse
There is no shatterproof sheet, just pure glass.
Sent from my Xperia U.
devstaff said:
There is no shatterproof sheet, just pure glass.
Sent from my Xperia U.
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Click to collapse
Yes, but Xperia U comes bundled with a screen protector to be installed, but I don't know if it is shatterproof.
Actually I never use screen protector and my phone is fine till now, it almost a year now
________________________________
Phone : Xperia U
Rom : Stock ICS modded
Kernel : stock
Bootloader : Unlocked ( thank god)
Never bothered to put one on my phone, but I use a flip case.
No screen protector since i bought it, ~1 year, no scratches
0M3G4_ said:
Yes, but Xperia U comes bundled with a screen protector to be installed, but I don't know if it is shatterproof.
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Click to collapse
That's not what I meant with no shatterproof sheet. Almost all Sony (Ericsson) smartphones comes with a laminate sheet, which are glued onto the screen under the manufacturing process. The shatterproof laminate sheet is not the same as a screenprotector and is very easy to scratch. The laminate does often have more cons than pros, and thankfully Xperia U doesn't have one.
I am using my phone without screenprotector and I dont have any scratches yet.
Sent from my Xperia U.
I've also been using it without screen protector for quite some time.
It's quite tough phone, but I managed to break the glass of the screen. It doesn't affect in anyway the usage, and it's quite imperceptible, but in my opinion it doesn't make the phone less tough
So I have read various threads, and none give a good indication.
So I guess Sony installs some anti shatter screen or something like that. Will this also indirectly protect from a possible scratch?
Or do we need a screen protector over it? If we do, do we need it and not the sony installed one? Or do we install our own over it?
just got mine scratched
technolust109 said:
just got mine scratched
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Click to collapse
But wouldnt the initial sony anti shatter screen protect the screen from scratches too?
acdcking12345 said:
So I have read various threads, and none give a good indication.
So I guess Sony installs some anti shatter screen or something like that. Will this also indirectly protect from a possible scratch?
Or do we need a screen protector over it? If we do, do we need it and not the sony installed one? Or do we install our own over it?
Click to expand...
Click to collapse
I've actually never used a screen protector even for phones that go in my pocket with my keys, saw-sharpening tungsten files and raw uncut diamonds. Ha ha. Anyway, I'd say it's overkill unless you're REALLY hard on your electronics. However, as the unfortunate person above me proves, scratching the screen is not impossible.
Regards,
John Francis
I got rid of the Sony one! It was hard to get it off but in fact it's not a big deal.
After that I cleaned the display and put a new one on pure glass surface.
(Supremery antiglare...)
Its a difference like night and day!!!
Much less fingertips less reflective... colours look more clean now.
If I got rid now of a special screen protection that should come with the Sony one,
well I can live with that case. The usability is improved!!!
Sent from my SGP312 using XDA Premium HD app
c0llal0 said:
I got rid of the Sony one! It was hard to get it off but in fact it's not a big deal.
After that I cleaned the display and put a new one on pure glass surface.
(Supremery antiglare...)
Its a difference like night and day!!!
Much less fingertips less reflective... colours look more clean now.
If I got rid now of a special screen protection that should come with the Sony one,
well I can live with that case. The usability is improved!!!
Sent from my SGP312 using XDA Premium HD app
Click to expand...
Click to collapse
So are you saying that you prefer the screen without the sony one?
@c0llal0:
Are the colours less yellowish with the new Supremery Antiglare protector?
acdcking12345 said:
So are you saying that you prefer the screen without the sony one?
Click to expand...
Click to collapse
Yep
Sent from my SGP312 using XDA Premium HD app
---------- Post added at 08:14 PM ---------- Previous post was at 08:14 PM ----------
hasenbein1966 said:
@c0llal0:
Are the colours less yellowish with the new Supremery Antiglare protector?
Click to expand...
Click to collapse
Yep
Sent from my SGP312 using XDA Premium HD app
The truth is that you never ever need a screen protector for anything. If you do want to protect your device from scratches, then yes. Sony's anti-shatter film is just that - an anti-shatter film, intended to prevent the screen from cracking in a hazardous fashion.
It is unfortunately not a scratch resistant film from the looks of things. Someone said a Sony representative claimed it was worth a lot of money though.
I myself use a half-matte film atop the anti-shatter film, but you can remove it and use the screen without it if you prefer.
I have put a screen protector over the device without removing the Sony one. I don't perceive any difference and always have the chance to replace it cheaply in case anything happens. I've done the same with my latest phones (S and Z). That way the screen remains in perfect condition for my own use and also when the time comes to sell the device.
Enviado desde mi C6603 usando Tapatalk 2
acdcking12345 said:
But wouldnt the initial sony anti shatter screen protect the screen from scratches too?
Click to expand...
Click to collapse
Technically it (and screen protectors in general) do this.
However...
They do not do this by being harder to scratch than the screen. I mean.. on one side you have a flexible plastic sheet. On the other a solid piece of glass. Which do you think is harder to damage?
Essentially, all screen protectors do is to be a layer between the screen and anything which could damage it. The protector is easier to damage than the screen it protects, but i.e. a sand grain would still have to grind through it before it has a chance to damage the screen below. And if the screen protector gets (too) scratched it is easy to replace.
(This also means if it *never* gets scratched you wouldn't have needed it in the first place. Anything which couldn't damage the protector wouldn't have been able to damage the screen.)
In the case of the anti shatter film we have practically the worst of both worlds. We have a layer on the screen which is easier to damage than it, but it isn't easy to remove. It is likely that in technolust109's case only the anti-shatter layer is scratched, not the actual screen. But that will be only visible if the anti-shatter layer is removed, which as said isn't easy and I am not sure if the Warranty is still valid if you do this.
My Tablet Z "screen" (meaning actual screen + anti-shatter layer, so likely only the anti shatter layer) has a scratch too. Only a vary fine one, though. You only see it under the right light conditions and the right viewing angle and it is only feel-able if you using a fingernail instead fingertip and know where it is.
My Nexus S, which is now over 2 years old and which has never seen a case or screen protector still has not a single scratch on its screen, btw.
The Sony anti shatter protector scratches really easily!
Hi does the sony logo in z ultra is baked on the anti shatter sheet just like xperia z had? I am planning to remove the sheet. Thanks
vaud27 said:
Hi does the sony logo in z ultra is baked on the anti shatter sheet just like xperia z had? I am planning to remove the sheet. Thanks
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Your Phone. If you live in a free word, what you do is up to you.
Can you tell me one good reason why you plan to remove it?
Have you damaged it already? Do you hate the Sony Logo that much?
Other than the above two, there are no sensible reasons which I am aware of...
Some say even with screen protector on top of anti-shatter sheet, it is too sensitive.
I have both, it is perfect.
You can put 2 screen protectors, and it would still work...
I'm not a big fan of the logo thing. I like a clean glass front like on the Nexus devices or the IPhone.
But I might in this case use the film until it scratch up then remove it just because It's there on the glass when I buy the phone.
And yes OP from what I heard the logo is printed on the film, not the glass
I also read that if you remove the anti shatter film, it will void your warranty.. I put a screen guard on top of the anti shatter film and it seems to work great and feels responsive..
Sent from my C6802 using xda app-developers app