[Q] Apps showing as purchased even though I didn't buy them - Android Q&A, Help & Troubleshooting

Ok so this is a pretty strange issue. On my Galaxy SIII, I just upgraded to 4.4. I have 3 Google accounts with paid apps, but am trying to consolidate that down to one, so I don't have to sign in to all of them to get my apps, and I often get 403 errors when updating. I know the apps don't transfer, and I will have to repurchase them with this primary account. I am fine with that. However, Google Play doesn't seem to like that idea.
I did a clean flash, and signed into only this primary account. However, the Play Store is somehow saying that the apps I've purchased with my other accounts are purchased with this primary account. But when I try to install them I get a stupid 403 error. Even stranger, I installed Titanium Backup, and it's magically saying I'm using the Pro version (I purchased the key with one of the other accounts, have not installed it).
When I look in my browser at the apps I purchased with accounts other than my primary, it says they are already installed, even though they are not. I've tried everything I know. Does anybody have a clue why this might be happening or a solution?

Titanium Backup has a feature called Market Doctor which scans for all your Play Store links, and you can use it to break them too. That'd be the first thing I would try, because it's easy and I'm lazy. lol

Thanks. I was able to install using TiBu, use the 'Detach from Market' option, and uninstall to get it working.
New, unrelated question. I'm trying to restore my SMS messages using TiBu, but it is continuously asking if I want to use TiBu instead of Hangouts as my SMS app. I have clicked No about 50 times so far but it keeps coming up. Any way around this?

kmoore11 said:
Thanks. I was able to install using TiBu, use the 'Detach from Market' option, and uninstall to get it working.
New, unrelated question. I'm trying to restore my SMS messages using TiBu, but it is continuously asking if I want to use TiBu instead of Hangouts as my SMS app. I have clicked No about 50 times so far but it keeps coming up. Any way around this?
Click to expand...
Click to collapse
Nope, you gotta do that on 4.4. Once it is done restoring it'll ask you if you want to switch back. This is normal behavior.

kmoore11 said:
Thanks. I was able to install using TiBu, use the 'Detach from Market' option, and uninstall to get it working.
Click to expand...
Click to collapse
First off, I'm glad someone else had this problem, because I was about to post an almost identical thread.
I have an additional problem though...there are a few apps I would like to repurchase on my primary account for which I no longer have TiBu files. Any ideas for how I could get those back?

mattdm said:
First off, I'm glad someone else had this problem, because I was about to post an almost identical thread.
I have an additional problem though...there are a few apps I would like to repurchase on my primary account for which I no longer have TiBu files. Any ideas for how I could get those back?
Click to expand...
Click to collapse
Hmm. Depending on what kind of app it is, you might be able to "find" them, install, use TiBu to break the link and uninstall so you can install them officially. Other than that, not really sure.

Related

[Q] 'Disconnecting' apps from Android Market - Market Link?

Hey guys,
Forgive me if this question has been covered, I did plenty of searching without finding what I was after.
I have an app that was installed via Android Market. And so, the Android Market knows when new versions are out and notifies me of an update. Titanium Backup calls this the 'Market Link', not sure what else it could be called.
My question is, how would I go about 'disconnecting' the app from the Market? Deleting the market link as if it were side-loaded?
Yes, I know this means no more updates for the app etc. Which is actually what I'm after.
For reference, I'm using a SGS - DocRom V9.6 with Speedmod Kernel k13a
Thanks.
Hey Guys,
So no body knows how to delete the link between app and Android Market so that the Market no longer knows it's installed?
Or am I best copying the app somehow, uninstalling it and then side-loading it?
Thanks.
Using Titanium Backup (Pro) long click/press on the app you want to 'disconnect' from the market.
Then select Detach from Market
I added (Pro) because I'm not sure if it works on the standard version or not..which I'd highly recommend getting the pro version if you don't already have it.
Awesome thanks for the tip, I didin't know there was an extended menu if I long-pressed an app in Ti Backup.
Though once I long-press, 'Disconnect' is greyed out. And in fact, all my apps have this greyed out (And I do have pro), yet they all show in Android Market?
'Force Attach to Market' doesn't seem to do anything either.
Weird, I'm able to Detach the market link of both /data and /system apps - some of which I do and do not have backups of.
I'm not sure if this will really do anything, but you can always try using the "market doctor" to find missing market links, then see if you're able to remove the link that it finds. But to be honest, I'm not really sure that will do the trick nor do I have any clue why that option isn't available to you
Only other thing I can think of is to clear the market's cache/data:
Menu > Settings > Applications > Manage applications > All > Market
click force stop then clear data & clear cache
If they're both blanked out, just use TiBackup to wipe the market data.
After all that, see if you're able to Detach the Market Links
Hope this works
Sent from my Android using Tapatalk
Thanks for the help.
Looks like clearing the data from the Market app (as you described) has allowed me to detach my apps from the Market through Ti Backup now.
That's not how I managed to do it though. I did it a far more complicated way!
I made sure I had a backup of the app, then uninstalled it.
I then browsed to the Titanium Backup backup folder on the internal SD card, and found the *.properties file of the app in question.
Long press on it and opened it in Text Editor.
I then deleted out every line that started with 'market.'
I then saved it, and Ti Backup automatically creates a backup of the original file.
Then I restored the app.
But to get this process to work, I also had to clear the Market app data (as per your tip).
Did I mention complicated!
LincolnBlack said:
Thanks for the help.
Looks like clearing the data from the Market app (as you described) has allowed me to detach my apps from the Market through Ti Backup now.
That's not how I managed to do it though. I did it a far more complicated way!
I made sure I had a backup of the app, then uninstalled it.
I then browsed to the Titanium Backup backup folder on the internal SD card, and found the *.properties file of the app in question.
Long press on it and opened it in Text Editor.
I then deleted out every line that started with 'market.'
I then saved it, and Ti Backup automatically creates a backup of the original file.
Then I restored the app.
But to get this process to work, I also had to clear the Market app data (as per your tip).
Did I mention complicated!
Click to expand...
Click to collapse
Not sure I'll get a reply on an over a year old thread but worth a try. I tried this method but didn't work for me. When restoring the app did you restore data also? Thanks.
I'm still here! :laugh:
The app I was trying to disconnect from the market I don't think had any real data to restore, so I don't think I was restoring data as well, no.
I'd say both the Market (now Play Store) and Ti Backup have changed a fair bit since this post. Ti Backup does have the ability to detach apps from the Play Store, if you find it in the app list and long press it will show the option. Some apps I think won't detach, and it could be because they're linked to your google/gmail account (for certain permissions or whatever). If they remain linked to that account, then I guess the Play Store still thinks it's installed on the phone (because it is).
Sorry I couldn't be of any more help!
LincolnBlack said:
I'm still here! :laugh:
The app I was trying to disconnect from the market I don't think had any real data to restore, so I don't think I was restoring data as well, no.
I'd say both the Market (now Play Store) and Ti Backup have changed a fair bit since this post. Ti Backup does have the ability to detach apps from the Play Store, if you find it in the app list and long press it will show the option. Some apps I think won't detach, and it could be because they're linked to your google/gmail account (for certain permissions or whatever). If they remain linked to that account, then I guess the Play Store still thinks it's installed on the phone (because it is).
Sorry I couldn't be of any more help!
Click to expand...
Click to collapse
Thanks for the reply. The app I wanted to break from the market is Business Calendar Pro that I bought a while back. The new updates don't work with the ROM on my phone so I wanted to stop the updates. I have MyBackup Pro and it has an option to break the market link but doesn't work. I haven't bought Ti Backup but use the free version. I don't want to buy it just to find that it won't work. I don't think Biz Cal uses google data but it does us the built in calendar's data so that might be why I can't break the link. Oh well. I'll keep trying different options. Thanks again.
Hi, not sure if this will do the trick but you could try extracting the APK for the app (not sure if TiB can do it or this: https://play.google.com/store/apps/details?id=com.extract.apk) And then uninstall the market version and side-load the extracted version. I have a feeling it may not work as sometimes when I've side-loaded beta versions the released version has shown up in the Play Store as installed. When I try and uninstall it from there, the Play app tells me the app wasn't installed from Play and gets me to confirm uninstall.
I guess that's the long way of saying that the Play Store app must be using some mechanism to detect apps installed on the phone, even if not from the store.
Thanks again but the market seems to keep the data linked somehow. I'll keep trying different scenarios I guess...
did you find any method that work?
Honestly I haven't had time to mess around with it this weekend, but I'll keep up on the research and post here if I find something out. Thanks
Titanium Backup is not working for sure, at least for now, maibe they'll fix this sometimes!
<[email protected]> said:
We are aware of the detach apps not working. This is mainly because of the recent upgrade from google market to google play. We are working on it but Google Play is really stubborn! We need your help to "star" this post so that it comes into notice by Google
http://code.google.com/p/android/issues/detail?id=27431
Click to expand...
Click to collapse
Also tried Rom Toolbox, still nothing
Yea. I figured that. Glad I didn't buy either to try them. thanks. It sucks but will have to deal with for now I guess.
found a fix
Hey. So I was looking around some more and found an app called "market fixer" https://play.google.com/store/apps/details?id=com.kstudio.marketfixer&hl=en
It seems to scan apps that aren't linked to the market. The other thing it does, if you "scan all links", is give you all your market links which you can then select and "delete market link"
I check and it works. Also some reported it stops working on reboot,but mine worked fine. The app does warn that it will need to be reapplied if market data is cleared. Just wanted to update you and hopefully help anyone else with these troubles
Hi. I just gave this ago and worked very well. Thanks for finding that out and sharing.
LincolnBlack said:
Hi. I just gave this ago and worked very well. Thanks for finding that out and sharing.
Click to expand...
Click to collapse
Glad it works for you too. Take care.
easiest way is to just run batch mode in titanium there is an option yo detach user and system apps from market
edit: i use pro version btw and works for me jus fine
update
update on market fixer. I guess if you clean google play cache it relinks also. easy enough for me to use market fixer before I "update all" though so no prob for me.

Remove apps from "Not Installed" in Market

When I load a new ROM and need to reinstall my apps there are usually a couple I don't want to install. Is there anyway to remove them from the "Not Installed" under "My Apps"? It seems like since I once downloaded and installed an app, it will always be there.
If I can't remove them, then I can't use the bulk install option and have to manually start all the installs.
use apps that on market. remove all cache.
Can anyone answer the OP's question?
I have the same issue, except that with telling your ROM to restore from your google account it installs all the apps... But there are apps that I don't want to have installed anymore.
It's very annoying.
So is there a way to remove apps under your account/from the NOT INSTALLED section of "My Apps" in the Market?
There is no way.
It's an issue that's been raised a thousand times on the Google Help Forums. Best thing is to add your voice to the many others there, and hope Google take notice one day.
I did... sent an email through Google app support ... doubt it will do much though. Got an automated confirmation but that's about it.
Sent from... you don't even wanna know.
What's extra annoying is my epic 4g insists on keeping TeleNav, NASCAR, Football and Media hub under Not Installed. I removed them from the phone so the should be 100% gone. How can market see an app when its apk has bee removed?
I've also broken the market link to several apps with titanium backup, and somehow market reattached itself to them and tried to update them. $^*^*(# Google, NO MEANS NO! What happened to not being evil?

[Q] Titanium Backup Market Links Problem

Hi, sort of an odd request.
I usually use Titanium Backup on flashing new roms to restore what I have previously purchased. Recently I got two free apps of the day from Amazon, and downloaded one (Drisk) which I want to purchase now.
Problem is I restored on flashing a new rom, and tried the link to market on these apps. I have detached it in Titanium Backup and uninstalled the app, but the problem is now even on the web browser, these apps are incorrectly showing as purchased, so I cannot buy them which is what I want to do.
I have cleared all market data, detached in TB, uninstalled, and it still thinks I bought them, but on install it states declined.
How can I undo/fix this so I can buy these apps through the official market?
Update, in the event others have this issue. I had to detach from market in TB, uninstall, then clear data/cache for the Market app. It seems after waiting they gradually correct the status in the market. I have been able to buy 2 of the 3 apps now, just waiting for the last one to show as non-purchased again.
Sean09 said:
Hi, sort of an odd request.
I usually use Titanium Backup on flashing new roms to restore what I have previously purchased. Recently I got two free apps of the day from Amazon, and downloaded one (Drisk) which I want to purchase now.
Problem is I restored on flashing a new rom, and tried the link to market on these apps. I have detached it in Titanium Backup and uninstalled the app, but the problem is now even on the web browser, these apps are incorrectly showing as purchased, so I cannot buy them which is what I want to do.
I have cleared all market data, detached in TB, uninstalled, and it still thinks I bought them, but on install it states declined.
How can I undo/fix this so I can buy these apps through the official market?
Click to expand...
Click to collapse
I've been having that same exact Issue man... Lol!
Seeing that I'm Not Alone with the Issue now I'll Work on a Fix for the Problem! I'll keep you posted... Gimme a few minutes to play around with it...
PMGRANDS said:
I've been having that same exact Issue man... Lol!
Seeing that I'm Not Alone with the Issue now I'll Work on a Fix for the Problem! I'll keep you posted... Gimme a few minutes to play around with it...
Click to expand...
Click to collapse
*Edit*
Just Noticed you Fixed it yourself, Lol...
Sean09 said:
Update, in the event others have this issue. I had to detach from market in TB, uninstall, then clear data/cache for the Market app. It seems after waiting they gradually correct the status in the market. I have been able to buy 2 of the 3 apps now, just waiting for the last one to show as non-purchased again.
Click to expand...
Click to collapse
I am having the same issue. Going to try your method! Wish me luck!
How do you "detach" in TiBU?
misterctw said:
I am having the same issue. Going to try your method! Wish me luck!
Click to expand...
Click to collapse
Hello! I am so unbelievably desparate I'm almost ashamed of myself hahaha did this method work for you? I "obtained" an emulator and then the market believed I had purchased it and now am unable to buy it so I can own the amazing app....so disappointing. Contaced Google and the developer--only Google answered and with the generic "We are aware of this problem and are currently working on it." I'm curious...once I detach from market through TB, how long must I wait until the option changes from "purchase" to buy?"

[Q] Applications and games owned by this account will appear here

What is this error and how do I fix it?
Logging into my freshly hard-reset device via Market I get a white box that states:
"Applications and games owned by this account will appear here"
I THOUGHT I solved it myself by following my own advice:
Clear data and cache.
Didn't work the first time and it seems to be randomly recurring,.... and now it's always happening, which leads me to believe it is a GOOGLE issue.
Just in case anyone else has this issue.
Anyone have any ideas?
I restored from a previously functional backup and still no dice.
It's happening to me, also. Calk's 2.0 on a Sprint S2 E4GT.
Cleared Market cache and data, no dice. Tried switching Market back-and-forth to another Google account, no dice.
Happily, I can still get updates via AppBrain.
I have a theory that it was due to something that I extracted from my CWM backup via Titanium Backup.
Did you by any chance do something similar?
I don't think my theory is in any way accurate. Something seems to be going on with the Google server end. I wish they'd fix it.
find a solution (maybe someone find one BETTER)
i have tried anything to solve this problem but no dice. now i have installed KL1 (wipe version ) and the market works perfectly
i also have heard about many problem with market on KK5..
Interestingly enough, My Apps worked correctly ... once ... after I flashed Calk's 2.0.1a over 2.0.
Still using AppBrain to sync updates.
On evo3d, this seems to be a widespread problem across many phones even on stock software. I've been experiencing for a couple months now. Do you have any sideloaded apps, bootleg or amazon or mikandi? My theory is that the 3rd party apps are interfering with the market. I have amazon apps that show in google market as purchased. I uninstalled everything and reloaded with my titanium backup, marked as sideloaded, worked for about a week then the market started reassoiciating itself with my 3rd party apps and broke again. appbrain doesnt pick up all updates either, I've been waiting for about a week for it to pick up the beautiful widgets update and hasnt so far. this sucks.
try this solution. download and install appbrain. sync your google account with appbrain and then click "sync" on apprain. when sync is finished, open market and now it works . please check this
informatica182 said:
try this solution. download and install appbrain. sync your google account with appbrain and then click "sync" on apprain. when sync is finished, open market and now it works . please check this
Click to expand...
Click to collapse
Does not work but thanks anyway.
no no no this damn problem is back. I think it was a problem kk5. I have check rom revo v4
he he, anyone that experieced this problem has blackmart alpha installed
follow this solution:
uninstall blackmart alpha. go to manage application, market>force stop it>clear cache>clear data
go to market accept user agreement
now it will work. please tell me
I have same problem before restore my apps with titanium on XWKK5; so, I think it was an error for use market doctor with system apps, then I clear all market links with Titanium and works, market came back lo list my apps but before install some apps I have the problem again and delete market link doesn't work; when I restore XWKK2 nandroid, market works fine and I never install balckmarket or similars, I've wrote to google support but only says clar cache and data from market, but doesn't work and never responding me ...
PD: Sorry for my english, I'm from latinoamerica
This is definitely a problem which surfaces with KK5.
Upon upgrade to KL1, the problem vanishes. Flashing back to KK5, even factory reset, brings it back.
I've seen my stuff in My Apps just once in several weeks...immediately after flashing Caulk's 2.5 full. Worked correctly once, then everything dissapeared again.
xpanmanx said:
I've seen my stuff in My Apps just once in several weeks...immediately after flashing Caulk's 2.5 full. Worked correctly once, then everything dissapeared again.
Click to expand...
Click to collapse
Same here. Flashed Calk's 2.5 full, market worked fine first time I selected "My Apps". Second time I tried, I would get one of the following:
- "Apps and games owned by this account will appear here."
- "Applications and games owned by this account will appear here."
I'm attaching a screenshot. (BTW, tried reflashing the ROM, did not solve the problem.)
EDIT: Posted the issue in the ET4G Q&A section as well
http://forum.xda-developers.com/showthread.php?p=20504910
I've been running KK2 (Australian) version for around a week and all has been well until today when I've got the same error message.
Had it previously on other versions of KK2 and KK5 but now it's back.
Haven't done anything today to cause it...come on Google, sort it out
Sent from my GT-I9100 using Tapatalk
I have figured out how to fix this with titanium backup. Basically, you use the remove all market links option then attach each app back with titanium one by one. Pay attention to what apps you add back, excluding any from Amazon app store. Reboot and wait. After about a half a day things will be back to normal
freeza said:
I have figured out how to fix this with titanium backup. Basically, you use the remove all market links option then attach each app back with titanium one by one. Pay attention to what apps you add back, excluding any from Amazon app store. Reboot and wait. After about a half a day things will be back to normal
Click to expand...
Click to collapse
I don't see a "remove market links" option. I only see option to attach link to market. Please advise!
familymedia said:
I don't see a "remove market links" option. I only see option to attach link to market. Please advise!
Click to expand...
Click to collapse
I think it's only available to pro versions. It's actually labeled "Destroy all Market links" in the "market tools" menu item.

[Q] Play Store won't let me re-download purchased apps

Yesterday I finally rooted, and maybe picked a bad time... I've done 2c, 3a, wifi wipe, nandroid backup and flashed modem to UCKK6. And now the Play Store wants me to re-buy apps.
Play store knows of a similar issue, but I haven't found anything like this in the i777 forum, and maybe I just screwed up when re-entering my Google account after wiping. I've done everything possible with my Google account, including resetting the password, so i know the account works, at least. Am I missing the easy fix that everybody knows about? Any advice?
So your issue is its not showing the apps? Or its telling u u haven't bought the app
Sent from my SGH-I777 using Tapatalk
They (only a few, but still...) show as available to buy. I guess another question would be (now that I've purchased TIBU Pro) how to avoid this when I flash to ics?
Try loging into your Play Store from the computer and see if it tells you differently.. My experience with it in the past, it will show what you have brought when you log into the Play Store. Then you can do the option to have it re-install from there.
This isn't I777-specific - Google Play has been having issues lately.
It hasn't even scrolled off of the first page of Engadget Mobile yet.
http://www.engadget.com/2012/03/29/purchased-play-store-apps-gone-missing-googles-looking-into-it/
true i could never understand why they changed it to play store tho market seemed more stable
The worst part is that I'm not sure I have that known issue. I had the play store working properly (* at least it appeared to be working...) until root/wipe, which I did the day this issue appeared. **** luck or coincidence? Probably both...
Any other i777 users with this problem?
mgd76 said:
The worst part is that I'm not sure I have that known issue. I had the play store working properly (* at least it appeared to be working...) until root/wipe, which I did the day this issue appeared. **** luck or coincidence? Probably both...
Any other i777 users with this problem?
Click to expand...
Click to collapse
I had similar issues when I would use TiBu to restore, but instead of just doing apps, I did all apps and data - it would screw up the market links so it didn't know what I owned any more. Being careful to only restore missing apps + data has taken that problem away. And just rooting shouldn't have done it.
Unless you restored "wrong", I'd wait and see how well Google responds (they're not very good at it, sadly).
alacrify said:
I had similar issues when I would use TiBu to restore, but instead of just doing apps, I did all apps and data - it would screw up the market links so it didn't know what I owned any more. Being careful to only restore missing apps + data has taken that problem away. And just rooting shouldn't have done it.
Unless you restored "wrong", I'd wait and see how well Google responds (they're not very good at it, sadly).
Click to expand...
Click to collapse
Thanks, but I didn't restore at all... I never bought TiBU before rooting (wouldn't have worked, right?) so that was the first thing I did after root. Then I noticed that my old apps had prices again. I thought I would be able to re-download them...
Sassibob, I want this resolved before I get my ice cream sandwich... Please hurry!
mgd76 said:
Yesterday I finally rooted, and maybe picked a bad time... I've done 2c, 3a, wifi wipe, nandroid backup and flashed modem to UCKK6. And now the Play Store wants me to re-buy apps.
Play store knows of a similar issue, but I haven't found anything like this in the i777 forum, and maybe I just screwed up when re-entering my Google account after wiping. I've done everything possible with my Google account, including resetting the password, so i know the account works, at least. Am I missing the easy fix that everybody knows about? Any advice?
Click to expand...
Click to collapse
did you ever get them working?
Not yet. Last time I checked, Google had the issue listed as recently fixed.
BeenAndroidized said:
Try loging into your Play Store from the computer and see if it tells you differently.. My experience with it in the past, it will show what you have brought when you log into the Play Store. Then you can do the option to have it re-install from there.
Click to expand...
Click to collapse
Good tip, found out that my whole Google account has a start date of March 29. Should be October 15th, or thereabouts. Of course, march 29th was root/wipe day, so maybe I failed reconnecting to Google? I've sent "feedback", but won't hold my breath...
Now that I see other i777 users are having issues like mine, I'm taking the jokes out of this thread title. Sassibob, Y U B USELESS?
PS. Help request form filled out, ticket # received. Still not holding my breath...
Patience. Sadly this is do to some issues with their account server. Submit your ticket and wait patently. Get a receipt from your email and attach it so they can find the old data and fix it.
Sent from my SGH-I777 using xda premium
I had this issue the other day, and the fact that I had the options to auto-restore app data from "the cloud" screwed with things badly. I turned that off, it warned me it was going to delete all device data from my dashboard. After that, it acted properly.
skatcat31 said:
Patience. Sadly this is do to some issues with their account server. Submit your ticket and wait patently. Get a receipt from your email and attach it so they can find the old data and fix it.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Patience is wearing thin... Greg from PlayStore support team has now referred me to this website. As far as I can tell, it's a closed loop, with NO help options if your issue isn't among the few they address. What next?
http://support.google.com/accounts/?hl=en
PS. All aspects of my google account have re-started on root/wipe day, including Gmail. No access to the email receipts or any other emails from before.
Sent Google Play support another message yesterday, saying I have receipts on my phone bills.
No reply.
Well, I finally got Google support (main, not play store) to look into this. I had created multiple Google accounts, and all is fixed. Except: they can't or won't link those accounts, so to get those apps back from scratch, I will always have to log in to both accounts.

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