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I'm loving my Vibrant on AT&T. My only problem is that voicemail doesn't work. It hasn't worked since early September when I got the phone. I've been too busy with school to deal with the issue. Also, most people just leave a text or wait until I call them back later. But I definitely need voicemail for work.
I followed step 3 here and got the confirmation, but it still doesn't work. Step 2 doesn't apply because I don't see that option, even in the stock web browser on GV's mobile site. I downloaded the official app and opened it too (read somewhere that it needs to be opened at least once).
I think the problem originates in VM under Settings (system settings). I can change the preferred voicemail to GV, but I can't change the number underneath it; it's grayed out and I can't select the phonebook icon next to it either. Does anyone know how to fix this? Anyone on AT&T and got it working on their Vibrant?
I'm using Nero v1 with the stock kernel if it matters.
Most importantly, this is NOT a thread for you to berate me and the other AT&T users about why we should have gotten a Captivate instead. Make your own thread for that, because I really need some advice on this matter. There are a LOT of reasons why I got the Vibrant instead, not the least of which are: still has 1900 HSDPA, better accessories since it's basically the I9000, can use $10 data plan and AT&T can't do anything about it, and it's cheaper unlocked. Oh, and the better community
Yes, I did when I had my Aria, and it worked as it was supposed to back then.
Dunno if they changed anything, but Google Voice didn't have any issues back then...
When setting up GV on my Vibrant on T-Mobile, the voicemail number is greyed out and it doesn't allow to change. I just backed into GV app, it wouldn't go past that part of the setup, but my voicemail is GV now. hope this helps.
Running for 3 weeks...no problem at all..!!! so ur thinking its not syncing with ur phone??
gisu0602 said:
Running for 3 weeks...no problem at all..!!! so ur thinking its not syncing with ur phone??
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Click to collapse
Well, could you check your settings and verify that you're situation differs from mine?
Might have something to do with the SIM card too. I think AT&T sets a VM number on the SIM card and I need to get a phone that can change that number on the SIM card.
EDIT: lol, everyone in this thread has so much Vibrant hate in their sigs. I like my Vibrant (more functionality than my old BlackBerry, although not nearly as stable/streamlined). Wish GPS worked like it should and the default file system format were more efficient. And that Samsung weren't so damned neglectful of the customer. That's pretty much it.
Did you activate GV voicemail under setting in the browser...if yes then it should say.."DEACTIVATE GOOGLE VOICEMAIL ON THIS PHONE"...does it say that in ur google voice setting...Under "PHONES TAB"??? if yes then ur google voice is setup for that phone...
gisu0602 said:
Did you activate GV voicemail under setting in the browser...if yes then it should say.."DEACTIVATE GOOGLE VOICEMAIL ON THIS PHONE"...does it say that in ur google voice setting...Under "PHONES TAB"??? if yes then ur google voice is setup for that phone...
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Click to collapse
...and now I feel dumb.
It actually was activated, but I think the problem was that I hadn't included the country code and gave a 10-digit number rather than 11-digits.
I deactivated it and followed the on-screen instructions (call '##004#' on the phone to erase the settings) and instead of just '*004*xxx-xxx-xxxx#', used the exact number they provided, which included the country code (i.e. '1-xxx-xxx-xxxx').
Thanks! Hope this helps anyone how searches for this problem.
Moved of: Samsung Vibrant > Vibrant General
To: Samsung Vibrant > Vibrant Q&A
Please put your questions to: Vibrant Q&A
Hey guys, first of all, the LeeDroid Honeycomb + Phone is an AMAZING rom! The fact that they were able to allow phone calls & text messages on Honeycomb is nothing short of amazing (Since it was not designed for phones at all). I did however stumble onto something.
I had been using the HTC Flyer 3g with my AT&T account and I got this message:
"AT&T Free Msg: Your data service has been restricted due to SIM Swapping with a Data Connect Device. Please call 1(800)-331-0500 to discuss available plan options."
The internet, SMS and MMS worked perfectly for the first two days I had it, then AT&T cut it off. Has any one dealt with this before? I called customer service and they said because this device isnt a phone, that their system would not allow it to use the internet. Phone calls still work and so do regular text messages, but no MMS and no internet.
Would Flashing to a different radio cause them to recognize this device as something else? Is there a way around it? Am I just an idiot?
Greatly appreciate the work you did LeeDroid! This is by far the most comprehensive and bugless custom rom I've ever loaded!
Different radio isn't going to do anything. They are probably reading the IMEI number, which is not changeable.
I don't think you will be able to use this device on a phone plan.
aluthier said:
Hey guys, first of all, the LeeDroid Honeycomb + Phone is an AMAZING rom! The fact that they were able to allow phone calls & text messages on Honeycomb is nothing short of amazing (Since it was not designed for phones at all). I did however stumble onto something.
I had been using the HTC Flyer 3g with my AT&T account and I got this message:
"AT&T Free Msg: Your data service has been restricted due to SIM Swapping with a Data Connect Device. Please call 1(800)-331-0500 to discuss available plan options."
The internet, SMS and MMS worked perfectly for the first two days I had it, then AT&T cut it off. Has any one dealt with this before? I called customer service and they said because this device isnt a phone, that their system would not allow it to use the internet. Phone calls still work and so do regular text messages, but no MMS and no internet.
Would Flashing to a different radio cause them to recognize this device as something else? Is there a way around it? Am I just an idiot?
Greatly appreciate the work you did LeeDroid! This is by far the most comprehensive and bugless custom rom I've ever loaded!
Click to expand...
Click to collapse
Hey Aluthier:
Did your Flyer work on 3G, or was it just connecting on edge?
Thanks a lot!
sun122 said:
Hey Aluthier:
Did your Flyer work on 3G, or was it just connecting on edge?
Thanks a lot!
Click to expand...
Click to collapse
aluthier said:
Hey guys, first of all, the LeeDroid Honeycomb + Phone is an AMAZING rom! The fact that they were able to allow phone calls & text messages on Honeycomb is nothing short of amazing (Since it was not designed for phones at all). I did however stumble onto something.
I had been using the HTC Flyer 3g with my AT&T account and I got this message:
"AT&T Free Msg: Your data service has been restricted due to SIM Swapping with a Data Connect Device. Please call 1(800)-331-0500 to discuss available plan options."
The internet, SMS and MMS worked perfectly for the first two days I had it, then AT&T cut it off. Has any one dealt with this before? I called customer service and they said because this device isnt a phone, that their system would not allow it to use the internet. Phone calls still work and so do regular text messages, but no MMS and no internet.
Would Flashing to a different radio cause them to recognize this device as something else? Is there a way around it? Am I just an idiot?
Greatly appreciate the work you did LeeDroid! This is by far the most comprehensive and bugless custom rom I've ever loaded!
Click to expand...
Click to collapse
The companies do this because they have different data calling plans, the thing is that they will be able to identify by the device ID, i think they have cancelled this so that you buy a "Internet Sim" this is nothing to do with the ROM i dont think
I didn't know where else to ask this so I created this thread to hopefully someone can help resolve my issue. Ok lets begin.
I am having issues with recieving phone calls where I live. I do not get the best of service but it works. Now the odd thing I am facing is I can get 4g outside of my house, literally outside my house. My wife has, unfortunately an iphone, and gets great service inside. She is able to recieve calls and whatnot. I am not. I will get text messages saying why I did not answer and I am not even recieveing these calls. Sometimes turning airplane mode on and off will trigger 4g which is weird but shouldnt affect calls or at least idts. As some will know I did have to Lg Flash tool to return to stock, so maybe my issue lies there, idk.
Now here is where it gets interesting. I am a google Voice user. I will recieve the voicemail but not once did it ring. I do not know if google changed something ever since merging Hangouts with Voice but its weird. I have always faced these issues no matter what phone I have used. If someone can please enlighten me with a solution I would greatly appreciate it. If this is not where to ask, mods please relocate. Thank you.
Edit: I am rooted through the stump method and I use a lot of WiFi on my phone. If that helps.
Make sure your mobile network is set to LTE/CDMA ...and not global.
I've done that and it eventually turns back to global...
Update profile and prl too
I guess I should have been more precise. I know all the basic routines to try and get good service. I am just curious if anyone else faces these issues?
Try wifi calling or maybe complain to sprint and get a free airrave. Also for Google voice there is a bunch of setting you can setup on the Web. Google "Google voice settings" and login and check all the settings. Mine were off and was sending people it didn't know directly to voice-mail.
See that's where my other problem lies... I have satellite internet because that's all that is available in my area. Sprint's airrave doesn't work with satellite internet. I've already tried. WiFi calling is my only option except, doesn't that use my internet data? I only have a set amount I can use a month.
treezy26 said:
See that's where my other problem lies... I have satellite internet because that's all that is available in my area. Sprint's airrave doesn't work with satellite internet. I've already tried. WiFi calling is my only option except, doesn't that use my internet data? I only have a set amount I can use a month.
Click to expand...
Click to collapse
Yeah that also uses data.
Anybody have the T-Mobile (USA) Visual Voicemail working on the Mate 10? Mine just tries to set itself up for a few minutes, then says "We are experiencing some issues with activation. We will retry in a few minutes."
Sorry, I can't help you but I have a problem with MetroPCS visual voicemail and Mate 10 as well. Mine does activate but I loose my data connectivity. I unistall the app and connectivity is restored.
same problem mate 10 pro
snowkilts said:
Anybody have the T-Mobile (USA) Visual Voicemail working on the Mate 10? Mine just tries to set itself up for a few minutes, then says "We are experiencing some issues with activation. We will retry in a few minutes."
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Click to collapse
i also have this problem, try resetting app; deleting cashe; uninstalling; re-installing; even resetting/formatting phone when i 1st received the phone. But ive gave up on it.:crying::crying:
numernumer said:
i also have this problem, try resetting app; deleting cashe; uninstalling; re-installing; even resetting/formatting phone when i 1st received the phone. But ive gave up on it.:crying::crying:
Click to expand...
Click to collapse
I also called T-Mobile tech support and posted on the T-Mobile forums. I got feedback but never solved the problem. Very happy with Google Voice as a substitute though. Caller ID lookup and vmail-to-text transcription is included free.
snowkilts said:
I also called T-Mobile tech support and posted on the T-Mobile forums. I got feedback but never solved the problem. Very happy with Google Voice as a substitute though. Caller ID lookup and vmail-to-text transcription is included free.
Click to expand...
Click to collapse
WHAT!!!!! NICE....thanks alot:good::good::good:
I discovered how to activate T-Mobile visual voicemail on a Mate 10 (non-pro). I read it on a T-mobile forum so I cannot take credit. I will say this first - even though I can get it to install, and activate, it appears to be causing my phone to not have data/internet access, unless I toggle mobile-data. Then it will continue to work until I reboot the phone at which time my data access/internet access stops. I have all 4G/LTE/ APN's setup correctly so I am not sure why this happens. I have since uninstalled the T-Mobile version of visual voicemail and the problem is resolved. GO figure!
Now here is what you need to do to get it activated in the first place. If you have the app already installed I recommend that you uninstall it before we start. After you have it uninstalled go to settings > wireless & networks > call settings > (under SIM 1 which is the only one I use) tap on additional settings > voicemail > toggle OFF visual voicemail. Now you can install T-Mobile visual voicemail and follow the prompts to allow access to contacts, etc., etc, and it should activate without issue.
Now if anyone can get it to continue working after a reboot without having to toggle mobile data then please let me know.
Also...does anyone know what the default, built in visual voicemail even does on EMUI 8.0, or how to access some app for it to work? Seems useless to me other than to block the T-Mobile app from activating.
jaseman said:
I discovered how to activate T-Mobile visual voicemail on a Mate 10 (non-pro). I read it on a T-mobile forum so I cannot take credit. I will say this first - even though I can get it to install, and activate, it appears to be causing my phone to not have data/internet access, unless I toggle mobile-data. Then it will continue to work until I reboot the phone at which time my data access/internet access stops. I have all 4G/LTE/ APN's setup correctly so I am not sure why this happens. I have since uninstalled the T-Mobile version of visual voicemail and the problem is resolved. GO figure!
Click to expand...
Click to collapse
Sounds like you are having the same issue as the guy in post #2.
I am very happy with using Google Voice instead of visual voicemail. Wouldn't go back even if I could get it working. In addition to everything VVM does, you also get free voice-to-text on voicemail messages, as well as automatic caller ID lookup.
I suppose this could have been posted anywhere in XDA but since I just got a Pixel 6 I though I'd start here.
I'm using Mint Mobile and it's all good except visual voicemail in Google's Phone app won't activate. The My Visual Voicemail app activates and works fine. Calling voicemail works fine too.
The problem seems common for OnePlus users on T-Mobile's network but it's evident this is an old problem between lots of devices and carriers. And oddly, it seems to work or not under random conditions. When I sampled a Pixel 5a for a couple weeks using the same SIM, visual voicemail in the Phone app worked straight away and transcribed accurately.
So that nobody here wastes their time with suggestions, I've researched the problem and have probably already tried the most common suggestions short of factory reset. The only thing Mint Mobile can offer is resetting voicemail for a clean slate, which didn't help. Prior to that, network resets, clearing cache and data in both the Phone and My Visual Voicemail apps, rolling back the Phone app, many reboots and power downs... Whatever is tried I get the dreaded "Visual voicemail isn't working" error with or without My Visual Voicemail installed and activated.
I really like this feature in Google Phone when it works. I'm ok with moving on to an alternative like Google Voice for transcribed voicemail but I'm hard headed about getting something to work as designed. If anybody has figured this out I'd appreciate hearing from you.
Thanks!
manjaroid said:
I suppose this could have been posted anywhere in XDA but since I just got a Pixel 6 I though I'd start here.
I'm using Mint Mobile and it's all good except visual voicemail in Google's Phone app won't activate. The My Visual Voicemail app activates and works fine. Calling voicemail works fine too.
The problem seems common for OnePlus users on T-Mobile's network but it's evident this is an old problem between lots of devices and carriers. And oddly, it seems to work or not under random conditions. When I sampled a Pixel 5a for a couple weeks using the same SIM, visual voicemail in the Phone app worked straight away and transcribed accurately.
So that nobody here wastes their time with suggestions, I've researched the problem and have probably already tried the most common suggestions short of factory reset. The only thing Mint Mobile can offer is resetting voicemail for a clean slate, which didn't help. Prior to that, network resets, clearing cache and data in both the Phone and My Visual Voicemail apps, rolling back the Phone app, many reboots and power downs... Whatever is tried I get the dreaded "Visual voicemail isn't working" error with or without My Visual Voicemail installed and activated.
I really like this feature in Google Phone when it works. I'm ok with moving on to an alternative like Google Voice for transcribed voicemail but I'm hard headed about getting something to work as designed. If anybody has figured this out I'd appreciate hearing from you.
Thanks!
Click to expand...
Click to collapse
I'm on TMobile and had the same issue. You need to remove all visual voicemail apps and carrier visual voicemail apps. Just uninstall them. Then go into Google phone and set up visual voicemail through settings and whatnot.
opz187 said:
You need to remove all visual voicemail apps and carrier visual voicemail apps
Click to expand...
Click to collapse
Thanks, but I tried that. Mint doesn't have their own vvm app like T-Mobile does and they recommend My Visual Voicemail which activates every time it's reinstalled. I'm talking myself into a factory reset but don't know if I should remove the SIM or leave it.
opz187 said:
I'm on TMobile and had the same issue. You need to remove all visual voicemail apps and carrier visual voicemail apps. Just uninstall them. Then go into Google phone and set up visual voicemail through settings and whatnot.
Click to expand...
Click to collapse
Had you tried the t-mobile app first? I wanna know if the google version is better.
utnick said:
Had you tried the t-mobile app first? I wanna know if the google version is better.
Click to expand...
Click to collapse
I personally like the Google one better
manjaroid said:
Thanks, but I tried that. Mint doesn't have their own vvm app like T-Mobile does and they recommend My Visual Voicemail which activates every time it's reinstalled. I'm talking myself into a factory reset but don't know if I should remove the SIM or leave it.
Click to expand...
Click to collapse
I'm confused. Are you saying you don't have any vvm apps installed already? If you do just humor me and try to remove all voicemail apps again and try Google dialer after. I had the same issue and for the life of me could not figure out how to use Google vvm, & it finally worked after all voicemail apps were uninstalled
Im on Tello mvo off t-mobile same thing T-mobiles app works but who want more 3rd party apps , googles never worked not on a pixel phone but its a common problem Ive flashed many roms currently on Arrow12 poco f-3 but it never worked on stock and all other roms ivied flashed so I just call VM its the best solution so far
opz187 said:
Are you saying you don't have any vvm apps installed already? If you do just humor me and try to remove all voicemail apps
Click to expand...
Click to collapse
No third party vvm or vm apps separate from Google Phone are installed. Whenever a vvm app was installed it was temporary. I understand that no other voicemail apps should be installed while using Google Phone's vvm.
First I tried getting Google Phone's vvm to activate. It never did after lots of trouble shooting (cleared storage in Phone, reset networks, rolled back Phone etc.). I installed My Visual Voicemail just to make sure it would activate. It does activate and works as expected. Knowing Mint's voicemail works fine with this app and probably others, and that calling voicemail works, focus is on Google Phone and/or the phone network.
The part that really peeves me is that Google Phone's vvm worked great on a Pixel 5a recently with the same SIM.
jefffrom said:
Im on Tello mvo off t-mobile same thing T-mobiles app works but who want more 3rd party apps , googles never worked not on a pixel phone but its a common problem Ive flashed many roms currently on Arrow12 poco f-3 but it never worked on stock and all other roms ivied flashed so I just call VM its the best solution so far
Click to expand...
Click to collapse
VVM works fine on Tello on my 3 XL. I just had to turn off wifi before I enabled the VVM switch, it wouldn't provision with wifi.
Wasnt working for me either. I decided to uninstall TMobile vvm and try it again and now the Google one is working. Maybe January fixed it for me.
I have RedPocket on AT&T's network. When I had the OnePlus 7t I had the same VVM issues the OP described. They reset stuff on my account & SIM with no luck. It had worked fine on the Pixel 3 I had before and it's working fine on the Pixel 6 I have now. It's probably as much a OnePlus problem then anything.
EtherealRemnant said:
I just had to turn off wifi before I enabled the VVM switch
Click to expand...
Click to collapse
I read about trying this but in my case it didn't help.
I notice Mint Mobile's store recently added the Pixel 5a to their offerings but not the 6, yet. This has me wondering if there's a provisioning issue on the carrier side.
However, Mint customers in recent reddit posts describe a mixed bag that show no pattern at all. For some Pixel 6 users Google's vvm works but not for others.
https://www.reddit.com/r/mintmobile/comments/s7xyvq
manjaroid said:
I read about trying this but in my case it didn't help.
I notice Mint Mobile's store recently added the Pixel 5a to their offerings but not the 6, yet. This has me wondering if there's a provisioning issue on the carrier side.
However, Mint customers in recent reddit posts describe a mixed bag that show no pattern at all. For some Pixel 6 users Google's vvm works but not for others.
https://www.reddit.com/r/mintmobile/comments/s7xyvq
Click to expand...
Click to collapse
Does the phone recognize your Mint SIM as being T-Mobile? I know that has caused problems before.
Honestly the MVNO situation with iPhone, Samsung, and Pixel can be really messy. My 12 Pro Max still doesn't get 5G on most T-Mobile MVNOs because T-Mobile moved them to new SIM cards that the T-Mobile bundle doesn't recognize (8901240 instead of T-Mobile's 8901260) and I've seen a wide range of complaints about MVNOs not working right on Pixels. I think it was Red Pocket that was being seen as "zipsim" or something on Pixels and broke a lot of features.
Buddy of mine got a 6 and he reported that Tello's VVM does not work so yeah, I guess I'll find out when I buy my 6 or 6 Pro in a few months.
manjaroid said:
I suppose this could have been posted anywhere in XDA but since I just got a Pixel 6 I though I'd start here.
I'm using Mint Mobile and it's all good except visual voicemail in Google's Phone app won't activate. The My Visual Voicemail app activates and works fine. Calling voicemail works fine too.
The problem seems common for OnePlus users on T-Mobile's network but it's evident this is an old problem between lots of devices and carriers. And oddly, it seems to work or not under random conditions. When I sampled a Pixel 5a for a couple weeks using the same SIM, visual voicemail in the Phone app worked straight away and transcribed accurately.
So that nobody here wastes their time with suggestions, I've researched the problem and have probably already tried the most common suggestions short of factory reset. The only thing Mint Mobile can offer is resetting voicemail for a clean slate, which didn't help. Prior to that, network resets, clearing cache and data in both the Phone and My Visual Voicemail apps, rolling back the Phone app, many reboots and power downs... Whatever is tried I get the dreaded "Visual voicemail isn't working" error with or without My Visual Voicemail installed and activated.
I really like this feature in Google Phone when it works. I'm ok with moving on to an alternative like Google Voice for transcribed voicemail but I'm hard headed about getting something to work as designed. If anybody has figured this out I'd appreciate hearing from you.
Thanks!
Click to expand...
Click to collapse
Have you tried activating it over mobile data?
I switch phones a lot and have had your issue several times, most recently on my pixel 6. Disabling wifi while I opened the voicemail got it working, and it has in the past as well. (Might want to force stop and clear data and etc, maybe a reboot, then try on mobile data only.)
EtherealRemnant said:
Does the phone recognize your Mint SIM as being T-Mobile?
Click to expand...
Click to collapse
No, it's recognized as Mint in network settings plus the voicemail number that was setup is Mint's. The APN that's automatically configured is T-Mobile's but switching to Mint's wholesale APN makes no difference.
Doesn't mean you're not onto something. One difference between the Pixel 6 and 5a setups (again, Google's vvm worked on the 5a) is that Play Store installed a T-Mobile app on the Pixel 6 on its first day. I didn't think much of it until I saw a T-Mobile option under Default apps settings. Can't remember what that setting was but it didn't seem related to voicemail. When I uninstalled this app the setting under Default apps disappeard. Which was a relief because for a moment I broke out in a sweat thinking the T-Mobile model was shipped. I verified my phone is the unlocked model.
Over the weekend I may unlock the bootloader and root. Maybe wiping will make a difference.
Btw, Mint does in fact sell the Pixel 6, they're just out of stock.
finshan said:
Have you tried activating it over mobile data?
Click to expand...
Click to collapse
Yes, many times usually connected to 5G. Tried setting LTE as the preference too.
I'm resigning myself to an alternative like Google Voice or Youmail. A friend with a OnePlus 8T TMO variant has never gotten native vvm to work with T-Mobile's network. His unanswered calls go to Google Voice and the Phone app's vvm works well with it.
Same issue here! (Mint Mobile user)
We are pulling our hair out on the Pixel subreddit:
Pixel Subreddit Link
Fatalah said:
Same issue here! (Mint Mobile user)
Click to expand...
Click to collapse
Thanks for chiming in. Parts of that subreddit are informative while most of it repeats other articles I've seen. It's a mystery wrapped in a riddle but one thing is certain: if T-Mobile boffins can't figure it out no point in asking Mint about it unless we want the usual "Don't support it" or "Can't guarantee it" nonsense.
Interesting that there's a Mint voicemail number (18056377243) different than the one assigned by my Mint SIM (18056377456). We could try different numbers but the setting is greyed out in the Phone app. Changing the number would require removing the SIM to make the field editable but it'll probably revert back to the original number when the SIM reconnects.
manjaroid said:
Thanks for chiming in. Parts of that subreddit are informative while most of it repeats other articles I've seen. It's a mystery wrapped in a riddle but one thing is certain: if T-Mobile boffins can't figure it out no point in asking Mint about it unless we want the usual "Don't support it" or "Can't guarantee it" nonsense.
Interesting that there's a Mint voicemail number (18056377243) different than the one assigned by my Mint SIM (18056377456). We could try different numbers but the setting is greyed out in the Phone app. Changing the number would require removing the SIM to make the field editable but it'll probably revert back to the original number when the SIM reconnects.
Click to expand...
Click to collapse
Just FYI, the one Tello uses where my VVM works on my 3 XL is the same as Mint is using.
At this point it seems like an issue specific to 6/6 Pro because I have confirmation of VVM working on T-Mobile MVNOs with 3/4/5 and two people I know could not get it working on 6/6 Pro, both with Tello, who had it working on their last Pixel.
EtherealRemnant said:
At this point it seems like an issue specific to 6/6 Pro
Click to expand...
Click to collapse
I don't think that's the case and for some Pixel 6 users it's working. There's no logical pattern except that OnePlus models on T-Mobile's network stand out the most. AT&T and Verizon customers have reported the issue too.