All I get is the downloading bar and it says it's downloading but it just sits there like that for hours unless I stop it or I let it stop by itself and showing error 923
Sometimes it's running, but most of the time, the bar is not progressing
I manage to be able to download / update the app after I get that 923 error couple times only
I tried this solution on google
"Goto Settings > Application Manager > find Google Play Store
Clear cache & Clear Data > Reboot"
"Goto Settings > Application Manager > find Google Play Store
Clear cache & Clear Data > Setting > Play store services > Clear cache & data > Reboot"
Still no luck
Update your playstore after wiping the data.
Reset the phone as factory
bluheart said:
Update your playstore after wiping the data.
Click to expand...
Click to collapse
shaf46 said:
Reset the phone as factory
Click to expand...
Click to collapse
No luck
I did reset the phone and updated the play store
Still .... same issue
Can't even download
Can't even update the existing apps
chobits said:
No luck
I did reset the phone and updated the play store
Still .... same issue
Can't even download
Can't even update the existing apps
Click to expand...
Click to collapse
had this issue with my note 2 but dont remember the error code exactly. tried everything possible but it was fixed automatically after a week or so, therefore, wait for few days for a playstore update or firmware update.
Had this issue yesterday but got error code 920, it fixed itself after 20 mins or so
Sent from my D6503 using XDA Premium 4 mobile app
Do check the networks then
Fix Android Error 923 while installing app from Googe PLay
I had got the same 923 error. I used the instructions in this link: valuestuffz.blogspot.com/2015/04/how-to-fix-923-error-in-android-google.html
chobits said:
All I get is the downloading bar and it says it's downloading but it just sits there like that for hours unless I stop it or I let it stop by itself and showing error 923
Sometimes it's running, but most of the time, the bar is not progressing
I manage to be able to download / update the app after I get that 923 error couple times only
I tried this solution on google
"Goto Settings > Application Manager > find Google Play Store
Clear cache & Clear Data > Reboot"
"Goto Settings > Application Manager > find Google Play Store
Clear cache & Clear Data > Setting > Play store services > Clear cache & data > Reboot"
Still no luck
Click to expand...
Click to collapse
ShawnReg said:
I had got the same 923 error. I used the instructions in this link: valuestuffz.blogspot.com/2015/04/how-to-fix-923-error-in-android-google.html
Click to expand...
Click to collapse
Try uninstalling all the Playstore updates from app manager, delete data and open it. It should take a bit longer to launch because of it looking for an update.
Still happened? Try clean install using flashtool. Hope that will help
Related
Whenever I am updating an app it says
Error downloading 495
What do I do?
Jack Shepard said:
Whenever I am updating an app it says
Error downloading 495
What do I do?
Click to expand...
Click to collapse
Clear the market cache.
same here, clearing market cache didn't help.
als restored to factory defaults, no luck either.
Is there any solution for this error?
Cause I also have same problem for this error 495
Thanks in advance
fatwaman said:
Is there any solution for this error?
Cause I also have same problem for this error 495
Thanks in advance
Click to expand...
Click to collapse
Go to your aps setting and fing google framwork service and Clear data and cache, force stop and restart your phone, that could sort out the problem, i had a simler problem and this fix worked for me.
Everything I read points to it being probably some kind of wifi issue. Does it always happen or only when you're connected to a particular wifi network?
I have the same problem, i cleared app, but don't solution my problem
paceleot said:
I have the same problem, i cleared app, but don't solution my problem
Click to expand...
Click to collapse
try this, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too.
Mcdeep said:
try this, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too.
Click to expand...
Click to collapse
Hi, I have the same problem on an ASUS tablet - TF700, only it does not have this option, its wifi only. What can I do?
Android Fix: error 495 in Google Play Store
These are the two methods for solving Android Fix: error 495 in Google Play Store
Method 1:
Go to Settings>> Application Manager or Apps>> Open “All” apps
From the list of apps find Google Play store >>Clear Data and Clear Cache
From the list of apps find Google Service Framework >> Clear Data and Clear Cache
Now install or update app from Google Play Store
If it still didn’t work try uninstalling Google Play Store updates first
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
Keeps saying something like wrong device. Im rooted. Quick fix?
bocaccio said:
Keeps saying something like wrong device. Im rooted. Quick fix?
Click to expand...
Click to collapse
Did you try clearing the cache and data of both the Google Play Store app and the Download manager
1.Visit Menu > Settings > Applications > Manage applications
2.Tab over to "All"
3.Select the Google Play Store app, and then tap "Clear data" and "Clear cache;" then, select Download manager and tap "Clear data" and "Clear cache"
Package Installer
Are you selecting Package Installer??
Ed
May I also suggest locating the installers like Package Installer and the like and clearing defaults, I had mine stuck doing that same thing until I did the cache and data clear, then had to cclear defaults.
I'm getting the same error when trying to purchase temple run. I get the following error:
"Error processing purchase"
strandedinar said:
I'm getting the same error when trying to purchase temple run. I get the following error:
"Error processing purchase"
Click to expand...
Click to collapse
Clearing both the Google Play cache and Google Services Framework, then a restart, fixed this same problem for me.
PJLLB said:
Clearing both the Google Play cache and Google Services Framework, then a restart, fixed this same problem for me.
Click to expand...
Click to collapse
Seems it freezes when i clear cache. I have to hit the home switcher and go back to adb and go back in app settings to complete the process.
PJLLB said:
Clearing both the Google Play cache and Google Services Framework, then a restart, fixed this same problem for me.
Click to expand...
Click to collapse
Seems that Google is aware of the problem. Their solution, however, did not work, while yours (and old_fart's) did. Thanks to both!
Donaghy, you're welcome.
I have just installed Android Revolution HD 14.0 but I cannot download any apps from Google Play.
The status bar just stays at "downloading". I have cleared data and cache. My google play is version 3.9.16. Has anyone else experienced this problem? Any suggestions of a fix would be very much appreciated.
Roaringmoo said:
I have just installed Android Revolution HD 14.0 but I cannot download any apps from Google Play.
The status bar just stays at "downloading". I have cleared data and cache. My google play is version 3.9.16. Has anyone else experienced this problem? Any suggestions of a fix would be very much appreciated.
Click to expand...
Click to collapse
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
devid801 said:
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
Click to expand...
Click to collapse
Thanks but I have already followed those instructions from Google. I have absolutely no idea why it stopped working. I can actually update using mobile data but not wifi ?! I have reset my router and that hasn't worked.
his oferuman
same here
I've had this problem before after flashing
I tried everything I could find but nothing worked. Nothing would download for about a week after I flashed and then it just started working again...
Sorry, not a solution
StewartS3 said:
I've had this problem before after flashing
I tried everything I could find but nothing worked. Nothing would download for about a week after I flashed and then it just started working again...
Sorry, not a solution
Click to expand...
Click to collapse
I'm running stock on i9305 and I'm having the same problem so it may not be related to your rom
Best thing is clear data from task manager or from wipe cache in cwm den go to advance and fix permissions. Did helps in 2 situations
1. Which u facing
2. Error 927 unable to download.
Sent from my GT-I9300 using Tapatalk 2
devid801 said:
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
Click to expand...
Click to collapse
Roaringmoo said:
Thanks but I have already followed those instructions from Google. I have absolutely no idea why it stopped working. I can actually update using mobile data but not wifi ?! I have reset my router and that hasn't worked.
Click to expand...
Click to collapse
blackyz said:
Best thing is clear data from task manager or from wipe cache in cwm den go to advance and fix permissions. Did helps in 2 situations
1. Which u facing
2. Error 927 unable to download.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
There are some further steps that should resolve the issue you are seeing, as market is also tied into some of the other Google applications:
After step 6 above do the following:
1. Also find applications 'Google Services Framework' and 'Google Play Services'.
2. Force close and clear data for both of these applications.
3. Go into your Google account and disable all the sync options so nothing is ticked.
4. Reboot your device now, do not run any of the applications.
5. Re-enable all your sync options under your google account
6. Re-Boot again, now you can go and try the Play store.
This should resolve both issues mentioned in this thread. It has happened to me on numerous occasion and this has resolved.
Worth a not if you have any of the other play store, Books, Movies, Magazines then it's worth deleting or completing above steps for these too.
Hope this helps.
B
devid801 said:
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
Click to expand...
Click to collapse
This still works.
After removing play store from system apps... then install a latest version .....now it's stuck in downloading ... I can browse smoothly but can't update and download... all the above troubleshooting step don't work... Help!
Same as here.
I'm not able to receive video call on Whatsapp. So, I uninstall it from my device, and when I try to install it, it stuck at downloading. I cleaned the cache and data of play store but still, it is not downloading the app but every time shows that it is downloading the app, but in reality, it does not. Can you please suggest some more ways to fix this problem.
Suraj Padmasali said:
Same as here.
I'm not able to receive video call on Whatsapp. So, I uninstall it from my device, and when I try to install it, it stuck at downloading. I cleaned the cache and data of play store but still, it is not downloading the app but every time shows that it is downloading the app, but in reality, it does not. Can you please suggest some more ways to fix this problem.
Click to expand...
Click to collapse
3 things to try.
1, reinstall play store app and services via apk from Apkmirror.com.
2, delete and reinstall your Google profile.
3, wait until later as it is most likely an issue with Google servers.
I have another problem with Google Apps.
After flashing any nougat based custom ROM, and then after installing OpenGapps arm 7.1 my phone stuck with a problem that Google services was stopped.
Try a different version of gapps.
shivadow said:
Try a different version of gapps.
Click to expand...
Click to collapse
You think full, mini, micro... ???
Hi
my problem is when i download any app
from the play store the download complete but it dosent install
and a problem appeared and it contained (package file is invalid )
and because of this problem i cant install any app
please help me
go setting > application manager > all > look for play store > clear data, clear cache, force stop
then restart your phone and try again
sorry but it dosent work
up
Delete Google Play Store and Google Play Services Data, remove the account and reboot in Recovery, Wipe cache and Dalvik and see if it works when you re-add the account
karem abd said:
Hi
my problem is when i download any app
from the play store the download complete but it dosent install
and a problem appeared and it contained (package file is invalid )
and because of this problem i cant install any app
please help me
Click to expand...
Click to collapse
wipe data, cahe and dalvik cache from recovery and try again. :good:
the problem not just in play store its even when i download app from the net it doesnt install
it dosent work
karem abd said:
it dosent work
Click to expand...
Click to collapse
Return the phone to the vendor .
jje
up
up
up
This started happening about 30 minutes ago. I can no longer install any app from the play store. It always pops up the error message: rpc:s-5:aec-0 . I have tried the two methods below to clear it up, but I still can't install anything. Anyone know any other steps I can try?
Method 1:
Open system settings
Go to Applications (or Apps) >> All
From all apps select Google Play Store >> Clear Cache and Uninstall updates
Again, from All>>Download Manager >> Clear Cache and Data
Finally, All >> Google Services Framework >> Clear Cache and Data
Now, rerun Google play store.
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
NeoandGeo said:
This started happening about 30 minutes ago. I can no longer install any app from the play store. It always pops up the error message: rpc:s-5:aec-0 . I have tried the two methods below to clear it up, but I still can't install anything. Anyone know any other steps I can try?
Method 1:
Open system settings
Go to Applications (or Apps) >> All
From all apps select Google Play Store >> Clear Cache and Uninstall updates
Again, from All>>Download Manager >> Clear Cache and Data
Finally, All >> Google Services Framework >> Clear Cache and Data
Now, rerun Google play store.
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
Click to expand...
Click to collapse
everyone is having play store issues right now just wait it out.
Sent from my SCH-I605 using Xparent Skyblue Tapatalk 2
I've been having Play problems for about a week now. Tried these solutions, too, to no avail. Also sent in error reports, but haven't heard anything.
Sent from my SCH-I605 using XDA Premium 4 mobile app
I had this same issue right after installing Alliance rom V7 and it was still there after returning to a previous back up. I was however able to fix the issue by reinstalling my apps from a titanium backup that I made previously. After this my apps are once again visible in the market and I am able to download.
Sent from my GT-N8013 using Tapatalk 2
NeoandGeo said:
This started happening about 30 minutes ago. I can no longer install any app from the play store. It always pops up the error message: rpc:s-5:aec-0 . I have tried the two methods below to clear it up, but I still can't install anything. Anyone know any other steps I can try?
Method 1:
Open system settings
Go to Applications (or Apps) >> All
From all apps select Google Play Store >> Clear Cache and Uninstall updates
Again, from All>>Download Manager >> Clear Cache and Data
Finally, All >> Google Services Framework >> Clear Cache and Data
Now, rerun Google play store.
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
Click to expand...
Click to collapse
If you guys try restoring apps from a tb backup and it fixes the problem, will some post this fix in the Alliance ROM forum.......seems like a lot people are having this issue and I am unable to post it myself because of the 10 post rule.
Thanks
Sent from my GT-N8013 using Tapatalk 2
I got the same error. Method 1 made it worse because after applying method 1, when I started Google Play I got "no connection - retry" error. Only after i restored Google Play and google service framework that the 'no connection error' went away, but the original RFC error is still there.
I tried everything I could find on google and nothing worked.
Google itself didn't even know how to fix it. It's listed on their 'problem list' page and it looked nobody is working on it anyway:
"We’ve received reports that some users are getting "RPC:S-5:AEC-0" while trying to download apps.
If you're receiving this error, removing and re-adding your Google Account on your device may help resolve this issue. We’re currently investigating a permanent solution.
We’ll continue to update this page with developments, so check back soon.
Issue first reported on: March 21, 2013
Last updated on: August 1, 2013"