Wifi bug - Xperia Z2 Q&A, Help & Troubleshooting

It seems like my phone sometimes isn't able to obtain an IP address over wifi. I can see in my router that is has been authenticated. The only way to solve this is a reboot.
I know it's not my router that's causing the problem, because I also had this problem at my parents house.
It started happening after I updated to .402.
Does anyone else have this problem?

AndyBroke said:
It seems like my phone sometimes isn't able to obtain an IP address over wifi. I can see in my router that is has been authenticated. The only way to solve this is a reboot.
I know it's not my router that's causing the problem, because I also had this problem at my parents house.
It started happening after I updated to .402.
Does anyone else have this problem?
Click to expand...
Click to collapse
well i have a Z2, it isnt mine, it seems we have had the same issue with the 402 update but only on our secondary wifi router
i fixed this issue by folwing the steps below
>settings>wifi>(hold on your network)>modify network>show advanced settings>ip settings>change from dchp to static> fill in the relevant boxes
Sent from my D6503 using XDA Premium 4 mobile app

I had such issues aswell

Related

Galaxy S II Wifi Problem (Need to Restart It to properly work)

Hi guys, in this days i have noticed a problem with my gsII.
Sometimes I have the gsII connected to my router but internet connection doesn't work.
I'll try to explain better what i mean... I start wifi on my gsII and use internet connection without problem. Then I set the phone in standby mode leaving wifi on. When after a while i want to use internet connection, it doesn't work. The telephone is still connected to my router but i can't use internet on the phone.
The only way to make internet connection work is to disable wifi e then reactivate it.
This is really frustrating....
I've got the telephone from three months but only now I'm noticing this problem because first I used to disable the wifi and activate it only when i need it.
Am I the only to have this problem? Is there a solution?
Thanks to everyone in advance... any help would be appreciated
A video is more than thousands of words, so this is an "example video" of the bug:
http://www.youtube.com/watch?v=4um-AqLk1jw
Test it with a different router, i.e. Cisco E4200.
It would a good idea but i have to buy a new router or go to some friend's house for 2-3 hours. I'll keep this idea in my mind thanks
I have this problem, mines a bt home hub v3. Don't think its the router I blame the phone. I have to restart phone to make it connect with ability to use internet
Sent from my GT-I9100 using XDA App
finito02 said:
Hi guys, in this days i have noticed a problem with my gsII.
Sometimes I have the gsII connected to my router but internet connection doesn't work.
I'll try to explain better what i mean... I start wifi on my gsII and use internet connection without problem. Then I set the phone in standby mode leaving wifi on. When after a while i want to use internet connection, it doesn't work. The telephone is still connected to my router but i can't use internet on the phone.
The only way to make internet connection work is to disable wifi e then reactivate it.
This is really frustrating....
I've got the telephone from three months but only now I'm noticing this problem because first I used to disable the wifi and activate it only when i need it.
Am I the only to have this problem? Is there a solution?
Thanks to everyone in advance... any help would be appreciated
Click to expand...
Click to collapse
I do not know what " standby mode" is? I have the same phone and have no problems with wifi. The phone goes to sleep when I do not use it and awakes when I use it.
It seems that your phones wifi is sleeping and not waking up. I always turn it off when not using it anyway. Not the full answer but it works for me.
Sent from my GT-I9100 using xda premium
I don't use wifi very often, but I do notice this problem with 3G data. Modem problem? I'm using kh3.
Sent from my GT-I9100 using XDA App
I believe I know and had the problem you describe.
For me the Wifi would work perfectly at first and then after the phone had been left for a while I would try to use it and get 'no connection' type errors. Sometimes it would even stop working even if I just waited too long with the phone still on in my hand.
I found that if I either disabled router wifi security or set it to WEP the problem disappeared. The issue occurred on 2.3.3. My router is a DLink one fyi. I have yet to test 2.3.4 which came out yesterday in Sweden. Ill let u know.
What version android are u? Does relaxing ur wifi security fix it??
Sent from my GT-I9100 using XDA App
I really should have said that is a workaround not a fix. I can add also that I have contacted Samsung about it. They cannot confirm or deny thru issue but suggested that I take the phone to their service centre. Yay...
Sent from my GT-I9100 using XDA App
I had this issue...the solution is...go to wifi settings>>>advanced>>>>regulatory domain>>>>change channel to 14 instead of 11....
Hope this helps...
Sent from my GT-I9100 using XDA App
I do not know what " standby mode" is? I have the same phone and have no problems with wifi. The phone goes to sleep when I do not use it and awakes when I use it.
It seems that your phones wifi is sleeping and not waking up. I always turn it off when not using it anyway. Not the full answer but it works for me.
Click to expand...
Click to collapse
Ehm...For standby mode I mean that I lock the phone, I only shut down the display....understand what I mean?
If you turn wifi off when you don't use it, you'll never see this bug. Try to leave wifi on for some hours if you want to understand if also your gsII has this bug.
I don't use wifi very often, but I do notice this problem with 3G data. Modem problem? I'm using kh3.
Click to expand...
Click to collapse
I'ms using kg1, i've also head about people that have this problem with 3g. Try to keep the wi-fi on for some hours (disabling 3g) to understand if you have the problem
believe I know and had the problem you describe.
For me the Wifi would work perfectly at first and then after the phone had been left for a while I would try to use it and get 'no connection' type errors. Sometimes it would even stop working even if I just waited too long with the phone still on in my hand.
I found that if I either disabled router wifi security or set it to WEP the problem disappeared. The issue occurred on 2.3.3. My router is a Netgear one fyi. I have yet to test 2.3.4 which came out yesterday in Sweden. Ill let u know.
What version android are u? Does relaxing ur wifi security fix it??
Click to expand...
Click to collapse
Yes, this is exactly what I mean. I have 2.3.3 with KG1. In this days this bug is happening really often...
I don't know what to do...
I really should have said that is a workaround not a fix. I can add also that I have contacted Samsung about it. They cannot confirm or deny thru issue but suggested that I take the phone to their service centre. Yay...
Click to expand...
Click to collapse
I'm wondering if a full wipe would help . In this days I'm really hating this bug.
Ps: A really strange thing of this bug that i've noticed is that internet connection doesn't work but the program androidVNC perfectly works!! Instead if I try to open 192.168.0.1 (router address) with any browser (opera, dolphin, stock's browser) it doesn't work!!
Really really strange.....
I had this issue...the solution is...go to wifi settings>>>advanced>>>>regulatory domain>>>>change channel to 14 instead of 11....
Hope this helps...
Click to expand...
Click to collapse
But are you talking about the phone settings or the router settings? On the router I'ms using channel 6...
M talkin abt phone settings...
Sent from my GT-I9100 using XDA App
I had this issue...the solution is...go to wifi settings>>>advanced>>>>regulatory domain>>>>change channel to 14 instead of 11....
Hope this helps...
Click to expand...
Click to collapse
I don't have "regulatory domain" in advance setting .... :S
zainqaiser said:
I had this issue...the solution is...go to wifi settings>>>advanced>>>>regulatory domain>>>>change channel to 14 instead of 11....
Hope this helps...
Click to expand...
Click to collapse
I tried changing the channel also. I have heard others getting this to work. Didn't work for me. You can use Wifi Analyser app on phone to find a clear channel and see how u go changing your router perhaps?
I tried re flashing also using factory restore. No fix for me.
Also noticed that u can sometimes get phone to work by toggling Network Data on/off. Not really fun either.
The wifi channels and security settings I am talking about are settings in the router not the phone. What wifi security are you using in your router?
Sent from my GT-I9100 using XDA App
I am not a believer the router is at fault in any case. I would entertain an incompatibility but nothing more.
Original router and security settings work fine for...wait for it...an iphone 3gs and a Motorola Defy (yes the phone which seems to have issues with doing everything else!)
Either way an incompatibility is not acceptable either if that's what it is
Sent from my GT-I9100 using XDA App
Also noticed that u can sometimes get phone to work by toggling Network Data on/off. Not really fun either.
Click to expand...
Click to collapse
I know this, and in fact i have to switch off and on wifi connection when this happens.
Now i'm trying to use channel 5 with the router ( but yesterday I've tested channel 6 and 13 without any result)
I hate this bug because beacause it happens only when he wants! I'm quite sure that assistance wouldn't solve the problem. A friend of mine has changed three gsII and said that every gsII that he has changed had this bug!
Ps: Another question.... How often do you have this bug?
Once a week? Once a day? Three times a day?
mwiggi said:
I have this problem, mines a bt home hub v3. Don't think its the router I blame the phone. I have to restart phone to make it connect with ability to use internet
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Is NOT the phone.
i have the same problem reported in the 1st post.
i have been turning wifi off and then on again for a quick fix until now but i think the solution might be to drop the security on the router from WPA to WEP. Haven't tried it yet tho, because it doesn't bother me that much.
I had an ipad previously (before i had the SGS2) and it had exactly the same behaviour. I looked up the problem then and found a FAQ from the ISP that mentioned a compatibility problem between ipad and that router, so their suggestion was to set the router to WEP only.
have been turning wifi off and then on again for a quick fix until now but i think the solution might be to drop the security on the router from WPA to WEP. Haven't tried it yet tho, because it doesn't bother me that much.
Click to expand...
Click to collapse
I don't know if this solution works, I'll try it in this days.
Anyway... really compliments Samsung !!!
finito02 said:
Ps: Another question.... How often do you have this bug?
Once a week? Once a day? Three times a day?
Click to expand...
Click to collapse
Easily more than 3 times a day but then I use the phone a lot.
Problem had never occurred when I used only 3G. That was my workaround when I got fed up with it before I dropped the wifi security.
finito02 said:
Ps: Another question.... How often do you have this bug?
Once a week? Once a day? Three times a day?
Click to expand...
Click to collapse
For me it happens always after the phone comes back from stand by with wifi on.
steps to reproduce:
1-turn wifi on, and check it's connected and working
2-press power button to turn off screen
3-turn phone back on, try to access a new web page, it doesn't work
I noticed that while it's in stand by i will still receive email notifications so it probably only looses the connection when i turn it on again.
Also, if there was some program working (say, a download) when i went into standby it will probably still be transferring when it comes out of stand by, it's just the new connections that fail.

Wifi Help Please - Connected to Wifi but after 1min or so fails to browse

Hi All,
I have a very odd issue.
My phone can connect to my wifi router no issues. When it first connects it will browse and receive services from the internet no issues. However, after maybe 1-2 minutes all internet service requests die, the phone is still connected to the router as the wifi signal is there and strong.
I have tried changing the security on the router, updating the kernel / rom and i still encounter the same issue. I'm convinced this is a small bug.
If anyone has come across this please let me know how you dealt with it.
Thanks in advance
are you on stock ROM/kernel? Does it happen after you turn your screen off and back on?
Had same problem, router issue something about firewall, had to manually enter phone's Mac address into router
Sent from my SAMSUNG-SGH-I997 using xda premium
Rockin_Zombie said:
are you on stock ROM/kernel? Does it happen after you turn your screen off and back on?
Click to expand...
Click to collapse
On a stock kernel using warrior rom. But i have tried different combos but with no success.
Have now lowered security level on router after reading some posts, now just doing tests.
coachcory said:
Had same problem, router issue something about firewall, had to manually enter phone's Mac address into router
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
I've reserved the address on the router that includes the MAC
Seems as though security setting above WEP e.g. WPA-PSK/WPA2-PSK/WPA-PSK [TKIP] + WPA2-PSK [AES] causes the issue.
Anybody know of a fix for this?
the_last_don said:
Seems as though security setting above WEP e.g. WPA-PSK/WPA2-PSK/WPA-PSK [TKIP] + WPA2-PSK [AES] causes the issue.
Anybody know of a fix for this?
Click to expand...
Click to collapse
Hi, anyone have any pointers to the above issue?
Varsinki ku mennäänki hiihtolomal himoksel ehkä
Sent from my GT-I9100 using XDA App

My wifi often disconnects when downloading from Market, anybody else?

I searched but couldn't find more people with this issue. My wifi is working pretty ok but often when I am downloading a lot of things at the same time (like installing many apps simultaneously from Market) my Prime will lose its wifi-connection for a few seconds. The connection then comes back and all is back to normal. This happens whether the wifi reception is good or bad.
Anybody else experiencing this?
Mine does it too.
Mine did when I was at home(not always when using market, but often). Fixed it at home by setting my router to 801.11g(only) instead of g, n combination.
At work(g, n) it always has been fine.
The thing is, my girlfriends HTC Legend always had connection stability issues when connected to our home router, and those problems are also solved now(our laptops had no issues at all). So i'm blaming it on compatibility issues with my router(Zyxel NGB-460n).
Did you try this?
In "Wireless & Networks > Wi-Fi
Select the specific connection you are on.
Select "Forget"
Select that connection and log-in again(input password if needed).
Some would reboot. I just re-connect. It only happened to me once.
Thanks for the suggestions. I have reconnected but that did not help. Changing the router settings I will not do, all my other units work with its current settings.
Sent from my Transformer Prime TF201
Gnopps said:
Thanks for the suggestions. I have reconnected but that did not help. Changing the router settings I will not do, all my other units work with its current settings.
Sent from my Transformer Prime TF201
Click to expand...
Click to collapse
It may be something to do with the market. It has happened to me, but only in market. Downloading large files from other sources never. Strange.
Sent from my ADR6400L using Tapatalk

[SOLUTION] Samsung Galaxy S wifi 5.0 and big problem with wifi

My model is YP-G70 , firmware 2.3.5 on original updated stock rom.
My wifi working very well when I used with my others device (HTC Desire, Nook Color and PC) but with my awesome Samsung Player...
Every some minute the player drop the wifi line and after 1/2 second reconnect.
And i loose my download
Incredible.
I turn off Juicedefender, I 've setup the wifi property "Wifi sleep policy" with NEVER, I turn on KeepWifi Service (app) but.. NOTHING.
Do you have some advice?
Help...
I had the same issue when I bought my US model. But I only had the issue with my home wifi and not anywhere else. Can you connect at another location and see if you have the same issue? I ended up just replacing my old Belkin router and haven't had an issue since.
Sent from my YP-G70 using XDA
Try installing KeepWifi, see if that works. Otherwise it could be your router configuration, like the kind of encryption you use for your wifi password. Try to reset your router but don't use any password for a little while, if that works, use another encryption method.
Sent from my YP-G70
SirRhor said:
Try installing KeepWifi, see if that works. Otherwise it could be your router configuration, like the kind of encryption you use for your wifi password. Try to reset your router but don't use any password for a little while, if that works, use another encryption method.
Sent from my YP-G70
Click to expand...
Click to collapse
Thanks for the advice...
I will try, but tomorrow I 'll be in another "wifi area" so with another router...
Solution
I've changed the "Client Lease Time" in my dhcp server (ddrwrt) from 0 to 99999 minutes.
It's working end I don't know why
I read this solution in an old XDA item of this forum. Thanks!!!
Hi
I have the same problem with my G70. For to have the max signal in the device i need to go beside my router. I have try with other router but the problem is the same.
maybe is only the display animation in the screen? I say that because i check the quality of my signal at it tell me GOOD.
im also having this problem on my I9003.
the wifi sleep policy has a bug.
some say that your Security/password should be WPA or WPA 2, they said this happens on WPA-secured routers, i haven't confirmed it though.
the only temporary solution for this is to disconnect or turn off the wifi in your phone settings and turning it on again, then you can connect again.
Due to the ROM,i think.Because wifi on 2.2.1(mine is YP-G1) functions great
Dose G70 have a ROM of 2.2.1?If so,you can try it yourself if you like
well i found a fix for this bug, just download the latest version of WiFi fixer from the Play Store.
that's the easiest way to fix this wifi sleep bug.
Hello, I am having the same problem, but I suspect my situation is worse. I've even tried the wifi fixer app, but my 5.0 drops wifi and breaks large downloads and games that require constant connection.
Do I have a defective unit? Any advice and help would be much appreciated.
Solution! (for me at least) go into your router settings on ur PC and change the lease time to either Forever or 30 minutes ( I can't remember which one). It worked for me... good luck
Sent from my YP-G1 using XDA
I had this wifi problem with 2.3.5 it was really annoying . Even if i was a meter from the router the signal sometimes dropped to 1 line. Samsung fixed this problem with the 2.3.6 update, and now the signal is ok.
Sent from my YP-G70 using Tapatalk 2
Not the best solution, but....
I have the same problem that happens with my SGP 5, my friend's IPAD, and the Actiontec Router that Verizon supplies with their FIOS service.
I've tried every other remedy that I can find with no success.
The only solution that works for me is to assign a static IP address to the devices. It results in a very solid and stable connection in both cases.
Hope this helps someone else !!
Thank you all for the advice, but nothing seems to work, and I have no idea how to force it to upgrade the os from 2.3.5.
I don't know what to do now short of sending it to Samsung for service.
Bogard07 said:
Thank you all for the advice, but nothing seems to work, and I have no idea how to force it to upgrade the os from 2.3.5.
Click to expand...
Click to collapse
Download from samfirmware (or anywhere else) the XXKPL firmware.If you are 5.0 international, simply flash it with Odin. US users must make a new tar with just the "factoryfs.rfs" in it and flash it with Odin. That will upgrade you to 2.3.6. However, if you do that, I strongly recommend installing one of the custom kernels, so it won't be impossible to root.
Sent from my YP-G70 using XDA

[Q] Wi-Fi Dropping #UK

I'm getting often wi-fi drop outs throughout the day and the only way to fix it is by restarting the router?!
Restarting the phone doesn't work
Turning off/on the wi-fi doesn't work
Switching bands doesn't work
yet it still allows connection to BTFON/BT OPENZONE? But won't connect to my broadband.
It's kind of annoying, because on the status bar it shows that it's still on wifi but going into settings and turning it off/on then shows it's not working. As it won't connect to the internet obviously.
Anybody else getting this? Any fixes?!
Thanks.
I have an issue where it just briefly drops the connection and reconneca, sometimes it is connected but can't access internet unless I cycle wifi.
I am on the Optus, Australia S3.
I have tried it on both my access points, it can't sustain a Skype call-keeps choking up-I am hoping a new kernel or custom ROM may help-tried Omega, but had barely any phone signal.
I have sleep set to never, have tried 2.4GHz only....a bit annoying, but Ireckon it should be sorted soon. It is the only issue I have.
Sent from my GT-I9300 using xda premium
Try changing the security type of your router. It's often better to pub less encrypted seucurity. For instance try removing security completely for a few min and see if the problem carrys one. Then it means the problem is from the security of your router and then change the type of security to something different than it was before and should fix it. good luck
arian009 said:
Try changing the security type of your router. It's often better to pub less encrypted seucurity. For instance try removing security completely for a few min and see if the problem carrys one. Then it means the problem is from the security of your router and then change the type of security to something different than it was before and should fix it. good luck
Click to expand...
Click to collapse
Hmmm i just changed it from WPA2 only too WPA & WPA2.. seems to be working at the moment.
I'll report back later.
Is it a bug that it doesn't support WPA2 or something?
Nath94 said:
Hmmm i just changed it from WPA2 only too WPA & WPA2.. seems to be working at the moment.
I'll report back later.
Is it a bug that it doesn't support WPA2 or something?
Click to expand...
Click to collapse
My S3 has no problems with my O2 wireless access point (provided by BeThere), but I'm using WPA/WPA2 rather than WPA2
You are in UK as well, are you on Orange and using the "Your Wifi" app to manage the access to free BT hotspots?
No wifi issue get it exchanged.
Nath94 said:
Hmmm i just changed it from WPA2 only too WPA & WPA2.. seems to be working at the moment.
I'll report back later.
Is it a bug that it doesn't support WPA2 or something?
Click to expand...
Click to collapse
Oh No it's not a bug! Some times different routers are not well at making a steady connections with certain devices through high encryptions. As you remarked the problem is not an issue incase of connecting to BTOpenzone and yes pretty much. This problem can often be solved without the need of even purchasing a new router. Simply head over to your router's setting page (should be something like 192.168.xxxxxx) then see if it's possible to upgrade your router's firmware.
See this link, maybe it will give you an idea of what I'm taking about
http://www.pcadvisor.co.uk/how-to/network-wifi/12027/how-to-update-your-routers-firmware/
Goodluck
Nath94 said:
I'm getting often wi-fi drop outs throughout the day and the only way to fix it is by restarting the router?!
Restarting the phone doesn't work
Turning off/on the wi-fi doesn't work
Switching bands doesn't work
yet it still allows connection to BTFON/BT OPENZONE? But won't connect to my broadband.
It's kind of annoying, because on the status bar it shows that it's still on wifi but going into settings and turning it off/on then shows it's not working. As it won't connect to the internet obviously.
Anybody else getting this? Any fixes?!
Thanks.
Click to expand...
Click to collapse
I'm assuming you're using a bt homehub of some sort?
I'm using a bt homehub 3 and I've been getting constant drop outs when downloading files over wifi.
I tried a lot of different fixes and was clsoe to throwing the phone out of the window lol
What seems to have solved the drop outs for me is using wpa instead of wpa2.
Try a factory reset?
I'm also on a BT Homehub and i haven't had a single problem, i did a factory reset as soon as i got the phone to prevent any issues.

Categories

Resources