[Q] Truesmart: No Sound and mic has stopped work - Ornate TrueSmart

Hi
I've recently got one of the EU 1/8 Omate Truesmart watches. To start with it was fine, but after realizing I had missed some calls yesterday I realized that the watch made no sounds and the mic wasn't working either when I made some test phone calls. The vibrate does still work. I've changed the Modes in the Audio Profile but that doesn't seem to have made a difference.
Has anyone else had these problems?
I suspect the mic and speaker are in different parts of the watch, so I'm guessing its a software issue rather than something has shaken loose. I tried to work out how to reset the watch, but so far I haven't worked out how to do that (I haven't patched it yet, so it still has the original version of the firmware etc).
Thanks for any assistance

Somehow I managed to get the sound and mic working again . The last thing I was trying was to turn the watch off and on repeatedly, pressing or holding the two buttons down while it booted. One of the other posts suggested that I could get to a menu to reset the watch this way. Whilst I never saw a menu, on one occasion it did take longer to boot than normal (a few extra seconds) so I may have selected an option with out realising.

I've been reading here for months waiting for my TS to arrive and today it has!
I quickly found that all sound and mic was not working and my heart sank. But reading this question and the poster's own reply, and a hint from elsewhere, I turned off "fast boot" in the accessibility menu, shut down and restarted, and hey presto, sound input and output works fine. The "fast boot off" setting seems to be required in order to make the device really reboot.
Many, many thanks to all here who have been contributing to the knowledge base on this device. Hopefully I can now contribute, if only from the point of view of a non-expert man-in-the-street end user, from time to time.

Related

Please HELP with sound problem (logcat attached)!

My audio randomly drops out and requires a reboot to clear. All audio is silenced. For example, pressing the volume buttons do not beep. It happens randomly, but most often after a reboot.
Tonight I was able to reproduce the problem fairly consistently so I was able to get a logcat (attached) of the issue. I was using Rockplayer v1.5.5 with hardware decoding. I don't think Rockplayer is the issue because the problem has happened with other programs, like Angry Birds.
I am not an expert but I see lines like "[FONT=&quot]W/AudioTrack( 927): obtainBuffer timed out (is the CPU pegged?) 0x21a528 user=00033b2a," [/FONT]when the issue occurs. When everything is working normally, these entries are not there. I trimmed the log file to meet the size limitations. I have the whole file if needed. Please help!!![FONT=&quot]
[/FONT]
Moved to general
I will try and post a logcat the next time mine does it.
I'm having the same problem. I can hear sound whenever i startup the tablet, but after a while (sometimes it can be less than 1 min sometimes after 5 hours) the sound stops and i only get static noise or no sound at all. Whenever that happens, in the android log appears the following lines repeatedly (with a frequency of 1 sec):
W/AudioTrack( ####): obtainBuffer timed out (is the CPU pegged?) 0x##### user=00######, server=00######
I've tried changing ROMs without success in solving this problem, now i'm using TNTL v4.4.0.
The bug triggers while i'm using sound (games/watching videos on youtube/playng music on winamp/ pressing the battery button on the status bar, triggering that "click" noise).
When this bug is triggered, i get FC from some apps that use sound (Youtube / Winamp / some games)...
Rebooting the tablet fixes the problem untill it triggers again
i've been using adb logcat several times with this problem and the only correlation between the logs is the line described above, i've tried searching on google, but the results i get are for cellphones or pre 2.2 devices... in one of them, they interpret it as a kernel problem (http://forum.xda-developers.com/showthread.php?p=6280968)...
Any help is appreciated.
Same thing here on one of the woot tablets running Vegan 5.1. 1. Usually happens after coming back from sleep. I asked for a replacement and the new tablet will be here tomorrow.
I really hope this is a hardware problem and not caused by a rom or app. Still interested in finding out what causes this, so I won't have this happen again with my new tab. Did anyone have this issue with the stock rom? Are these all recently bought tablets? I didn't spend enough time with stock to encounter sound problems.
I've been toying around with my tablet to see what is causing the problem, so i started by Flashing all over to stock to find out if at some point the sound problem stops... well... here are my results untill now:
Started at TNTL 4.4.0, Many apps installed and the sound problem appears constantly and is triggered easily. Before starting I backed up everything using Titanium Backup xD.
Part 1: Format + NVFlash to "belkit 1105" + Factory Reset: Problem Still Arround, took me about 3 reboots and 7 minutes to reproduce it by playing a song and randomly click on the battery/wifi/notification buttons with the sound of those buttons turned on.
Part 2: Updated to "stock 3588" (couldn't do it through OTA because it sayed that my tablet was up to date... so I downloaded the update from the NVFlash guide and installed using this guide from the internal SD. It didn't work, it took me about 5 minutes to reproduce the error, no rebooting .
Part 3: Settings > Security > Factory Reset: ... still haven't been able to reproduce the error, i've rebooted it about 7 times and listened music for 3 hours, eventually clicking on the notification/battery/wifi buttons and it seems to work fine... at least this is a checkpoint for me
It would be great if someone with the same problem could confirm that this works, i'm going to leave my tablet playing music during the night just to be sure :9.
Oh, JIC I bought my tablet on 27 Feb from J&R Electronics Inc through Amazon.
I'm having the same problem with mine in fact I have the tablet sitting next to me and the thing just went all static and freaked the cat out and woke my wife up not exactly cool when your in bed! I may have to look into exchanging or return it! I would hate to be at work or somewhere else and have it freak out like that! It's annoying!
I'm having the same problem, I lost all sound once I upgraded to Vegan Tab Ginger. Downgrading, or any changes doesn't do anything
I have a similar issue. I installed Cyanogenmod 7.0.3 and my sound mysteriously goes away. I can easily repeat it by putting the table to sleep and then waking it up. Sometimes, you can hear some static before it goes out.
I discussed this with Gojimi long time ago, but, I dont remember, I think the issue got lost with time. Still happens though

Phone call fix CM10

Okay, I would have liked to post this in development but apparently I dont have enough posts. What is th deal with the phone dropping out on CM10 when the screen goes black from the sensor, then coming back when the call is dropped by the other person. Does anyone have a fix for this, the CM10 thread gets so diluted with different issues you'd think people would start making other topics regarding issues rather than discussing them throughout a 30 page thread.
Are you talking about the screen shutting off and not being able to use the dialer or any onscreen buttons?
tallyforeman said:
Are you talking about the screen shutting off and not being able to use the dialer or any onscreen buttons?
Click to expand...
Click to collapse
Yeah but it also drops the phone call when that happens.
Thanks really strange. Try getting a fresh download with the gapps and flash it again.
It's a good thing you didn't post this in the development because it would have been moved here. You can always PM me with questions and I try my best to respond to everyone in a timely manner.
Anyhoo. I'm not quite sure as to why this isn't working yet. I've called my family, friends, girlfriend, whomever a few times already and haven't ran into the problem yet. With this being said, no one is giving any real details on what leads up to the problem or how to really reproduce it. The best I've received so far is "I make a call, the screen goes off and won't go back on." What I need is someone to get me the logs of this happening. As weird as this may seem it's the only way I can help anyone with it. Apparently from what I hear the phone is still "working" but with the screen just not turning back on. If this is the case, anyone should be able to plug their phone into their computer and get me a logcat of what is going on (this doesn't require any screen interaction if the phone is setup properly). If you have any questions on how to get one, search the forums. It's been posted in just about every development forum for every phone including ours.
My phone did that last night. People in the CM10 thread have been blaming it on the bluesleep fix but who knows. I had that flashed at the time too. When it happened, I was on a call and the call dropped a few minutes into the conversation, the screen stayed black and didnt come back on. I had to pull the battery and restart. I called the person back and it happened again. Long story short, due to my own error, one thing led to another and I ended up SBF'ing. Since last night, I made one call and it didnt happen. I need to make more calls to see if it persists. The problem is, I dont call people very much. lol
Just want to add that I was having this issue also. I only noticed it after I installed the bluesleep fix... I SBF'd and installed clean with no bsfix and have not had this issue since... Maybe it has nothing to do with bluesleep but thats some really strange timing if it doesnt.
If it happens to me again I'll get a log for you DZK but seeing as I don't plan on flashing the bluesleep fix back I don't think it will happen.
Well I sent a message to you DZK cause i'd really rather avoid SBF if I could. But if I have to I will because most people are linking it to the bluesleepfix which I did indeed install. In any case, the phone just hangs when the screen shuts off until the other person hangs up the phone then the call is ended and the screen comes back, but until then voice is dropped the call is droped and the screen remains off as that person tries to talk to me but isnt disconnected until they end the call.
[Tutorial] How To Logcat
Logcat or it never happened.
download adb
place it in folder I use
Code:
c:/root
open command prompt
Code:
cd/
Code:
cd c:root
Code:
adb logcat *:E > oh_nos_it_crashed.txt
should work
oh_nos_it_crashed.txt will be in root folder can name it
Code:
adb logcat *:E > dropped_call.txt
if you want
I'm having similar issues. The phone locks up on a call and can't be unlocked. I just have to pull the battery. The call continues for me, so at least I can finish the call, but to hang up - pull the battery.
I currently have the CM10 ROM, gapps v5, and bluesleep fix applied.
So, how does one get rid of the bluesleep fix? Can I delete is somehow using a root browser, adb, or... ? If not, can I just reflash the ROM and gapps files (without the bluesleep fix) without a factory reset, etc.? Or am I in for a complete refresh of the phone and reflash of the ROM and gapps?
TIA
no way to remove bluesleep that i remember
just restore nandroid of rom other than cm10, then reflash cm10
This started happening to me tonight.
I haven't installed the Bluesheep fix... unless that's the MX2 wifi patch.. if that's the case then I have that too.
My current workaround is using headphones, which disables the proximity sensor.. I also put my phone to stay cycle a little longer.
I just flashed my phone with CM10a3 Wednesday and ran into this issue with the first call I tried to make. I'm still new to rooting and flashing ROMs (my first time lol) so I don't have too much useful information, I will try and gather some logs next time it happens. Unfortunately it is not something that seems to happen every call. My current work around is to use bluetooth or speaker phone as the issue does not happen then.
I'm using
CyanogenMod 10-20130113-Daytona Alpha 3
gapps-jb-20121011-signed
I'm also running into issues with the mount locations and losing settings upon restart, however I still need to do more research on those items first.
I was able to get some logs around the phone call issue. However, it appears the behavior has changed for me now. When the screen goes to sleep, the call audio cuts out, and then about 10-15 seconds later I get notified that the call was dropped. I do now however have control of my screen during this whole time.
Unfortunately by speakerphone workaround does not work for this new behavior, so I have to carry around a wired or bluetooth headset in order to take calls.
Since the behavior is no longer identical to the original poster, I'll post my log in a new thread once I clean up some of the noise in the log.
licwid said:
I was able to get some logs around the phone call issue. However, it appears the behavior has changed for me now. When the screen goes to sleep, the call audio cuts out, and then about 10-15 seconds later I get notified that the call was dropped. I do now however have control of my screen during this whole time.
Unfortunately by speakerphone workaround does not work for this new behavior, so I have to carry around a wired or bluetooth headset in order to take calls.
Since the behavior is no longer identical to the original poster, I'll post my log in a new thread once I clean up some of the noise in the log.
Click to expand...
Click to collapse
lol carrying headphones around? that sounds a bit overkill.

[Q] Bluetooth driving me wild

I am now on my third hands free car kit with my S3 and get the same issue with every one. I pair my phone. Connect my phone and it works ok for some time, could be an hour could be days. When working properly I press button on hands free kit to make voice call. Get a small sound to alert me to speak name of whom I want to call. When it works, it will then call the person I say. When it goes wonky, as it does, regularly, I press the button on hands free and await the signal to say the name. This time however, the sound that is made sounds all distorted and although the svoice screen appears on screen, it does not recognise what I say. I can receive incoming calls and answer them by pressing button at all times it just seems somehow to screw up the Bluetooth function every now and again. I have reset phone, did upgrades, (official ones, not rooted) and still happens. Anyone any ideas what issue is. As I mentioned it has happened with three different hands free kits I have bought so definitely the phone. Thanks for any help.
please read before posting
http://forum.xda-developers.com/showthread.php?t=2240291

Vibrate

This seems an overly obvious question. Does the watch have vibrate? I just got it two days ago, but no setting of vibrate anywhere seems to make it shake. I would think I'd have run across someone else saying something if it lacked the ability...
So, kinda wondering if mine is broken or if I totally missed that it isn't there.
Thanks
jd
jdommer said:
This seems an overly obvious question. Does the watch have vibrate? I just got it two days ago, but no setting of vibrate anywhere seems to make it shake. I would think I'd have run across someone else saying something if it lacked the ability...
So, kinda wondering if mine is broken or if I totally missed that it isn't there.
Thanks
jd
Click to expand...
Click to collapse
Mine vibrated yesterday and now it wont vibrate. If you scroll down from the top on your home screen, click the icon in the top right corner, that should bring up your wifi, airplane mode, gps, battery, etc icons. If you scroll down to audio profiles, there is one called meeting that has a picture of a phone vibrating. That should make calls and messages vibrate your phone. You can also manually turn them on because if you go to settings/device/audio profile/settings for general where you can select vibrate plus ring, and if you scroll down there is an option for vibrate on touch. Even though I have both these settings checked, and they used to work, they are no longer working. I tried a factory reset, and that didn't fix it. Now, when I power on my watch, I get a message that says headphones disconnected. It seemed to stop working after I started getting this message, not sure if that is normal or if it has anything to do with it. I will let you know if I figure out a way to get mine vibrating again, but for now it looks like mine could be broken. Can anyone else chime in on this if this has happened to you?
flimmyflam said:
Mine vibrated yesterday and now it wont vibrate. If you scroll down from the top on your home screen, click the icon in the top right corner, that should bring up your wifi, airplane mode, gps, battery, etc icons. If you scroll down to audio profiles, there is one called meeting that has a picture of a phone vibrating. That should make calls and messages vibrate your phone. You can also manually turn them on because if you go to settings/device/audio profile/settings for general where you can select vibrate plus ring, and if you scroll down there is an option for vibrate on touch. Even though I have both these settings checked, and they used to work, they are no longer working. I tried a factory reset, and that didn't fix it. Now, when I power on my watch, I get a message that says headphones disconnected. It seemed to stop working after I started getting this message, not sure if that is normal or if it has anything to do with it. I will let you know if I figure out a way to get mine vibrating again, but for now it looks like mine could be broken. Can anyone else chime in on this if this has happened to you?
Click to expand...
Click to collapse
I cannot get my vibrate to work again, if anyone has experienced this, please reply and let me know how to fix it, for now, i am giving up, and extremely disappointed
jdommer said:
This seems an overly obvious question. Does the watch have vibrate? I just got it two days ago, but no setting of vibrate anywhere seems to make it shake. I would think I'd have run across someone else saying something if it lacked the ability...
So, kinda wondering if mine is broken or if I totally missed that it isn't there.
Thanks
jd
Click to expand...
Click to collapse
It does vibrate. But very few things use that function it seems. I was thinking about setting up a tasker script to vibrate on any notification.
mortis2600 said:
It does vibrate. But very few things use that function it seems. I was thinking about setting up a tasker script to vibrate on any notification.
Click to expand...
Click to collapse
Anyone have any ideas on how to get mine vibrating again? I've done the backup and restore option, is that how you do a proper factory reset, or is there another way I can try to get this thing to start working again?
update: Just flashed 1900_20140120 firmware using the excellent guide on here, and still no vibrate
flimmyflam said:
Anyone have any ideas on how to get mine vibrating again? I've done the backup and restore option, is that how you do a proper factory reset, or is there another way I can try to get this thing to start working again?
update: Just flashed 1900_20140120 firmware using the excellent guide on here, and still no vibrate
Click to expand...
Click to collapse
Mine started working. Not sure why; I tried to reset to factory and despite following the directions and watching Loki's video, i managed to lock the watch up. Popped the battery, put it back together, wiped the device. Now it vibrates and that is good. Just wish i knew what I had did that fixed it.
Thanks all!
Jd
Mine does not vibrate either, never did.
I tried with the stock firmware, Loki's firmware, stock with enhanced security... no luck...
Thoughts?
jdommer said:
Mine started working. Not sure why; I tried to reset to factory and despite following the directions and watching Loki's video, i managed to lock the watch up. Popped the battery, put it back together, wiped the device. Now it vibrates and that is good. Just wish i knew what I had did that fixed it.
Thanks all!
Jd
Click to expand...
Click to collapse
stanelie said:
Mine does not vibrate either, never did.
I tried with the stock firmware, Loki's firmware, stock with enhanced security... no luck...
Thoughts?
Click to expand...
Click to collapse
Mine started vibrating again. I went to take the battery out, but couldn't get the screws off, so I gave up, when I rebooted, all the sudden vibrate worked again. Not sure if it was powering it on and off a few times, or shaking it around, try taking the battery out and putting it back in if you can, if not, just try turning it off and then on and maybe lightly shaking it around
Well,
It looks like a bad electrical contact, I've downloaded an app called "vibrater" that does just what it says, and it won't start the vibrator until I lightly tap the watch on it's side while the app is turning the vibrator on.
But it does not stick. I guess I will have to return the watch to have it fixed...
Until tonight, I thought the TrueSmart just didn't have a vibrator...
Vibration doesnt work
Hey, just received my Omate Trusmart! (Kickstarter edition)
Overall I am extremely happy with the watch, but there are a couple of major problems:
1. The vibration doesn't work, I have tried rebooting, factory restore etc but nothing seems to work. Does anyone know a fix to this or is it a hardware problem?
2. My screen has very faint dark spots in the center. Looks like a manufacturing defect.
Is it possible to return the watch to get a replacement? I havent opened the back cover yet.
Thanks.

[Q] First Post RessurectionRemix No Audio Problem

Hi Guys,
Always loved loading custom roms on my androids. Never had a problem I had to ask for help with until now. Please bear with me; I'm trying not to be noob-ish.
I'm running Resurrection Remix 4.4.2 on my Galaxy S2 GT-9100. I installed it last night. Had a big problem (after rebooting into recovery and then wipingdata/factory reset) - I couldn't mount my sdcard1 (externalSD) in CWMrecovery > hence I couldn't install the rom.zip from my SD card. I ended up using adb sideload to push the rom and GAPPS onto phone.
ROM working great so far, loving it! Suddenly; I can't adjust the audio slider for my main audio. The ring-volume and alarm volume can both be adjusted - and the speaker works when either of these two are used. My music/audio volume however won't lift up off zero. The speaker has the line through it to say it's muted completely.
I've tried using my hardware buttons, and the touchscreen to adjust it. I've searched Google & XDA. I've looking through all the settings on my phone. No luck. I've tried restarting phone. Can't think of any settings I've adjusted that could cause this. I was playing with contacts all afternoon, syncing FB images & organising Google contacts.
Please can somebody give me a hand - I've got my wedding coming up in 3 weeks and I don't have millions of hours to troubleshoot this alone.
Thanks in advance, let me know if there is anything I can do to help.
****This is strange. Just restarted my phone and it works again. Not sure then what is triggering the issue. Could be something to do with Open Mic for Google Now (it listens actively for "Ok Google"). Could be something to do with USB cable being plugged in and it thinks it is docked? Not sure any more. Working for now.****
****Now lost audio again! Was simply using my phone, using Google now to test the commands etc. Audio level dropped to zero, and I can't lift it up. Why! Perhaps it happened after phone went into standby?**** I've just checked and my WiFi doesn't go to sleep when phone is standby - it's already set to stay on.

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