[Q] Stuck in Flight mode due to of NFC ring Unlock app - Xperia Z2 Tablet Q&A, Help & Troubleshooting

I installed the NFC Ring Unlock application from McLear on the EZ2 tablet, which seemed to function well with my NFC ring.
I did one thing differently, because I don't like to give my Google master password to a 3-party app , I used an app password specifically for the NFC ring, which I considered to be one-time and didn't write it down
Then I had to fly and put the device in flight mode and powered it off some time later.
Now I get the NFC Ring Unlock screen in flight mode when I power up the device, but I can't get the unlock screen to work (NFC is also switched off in flight mode, didn't realise that and the Google authentication is also not working) and I can't get out of flight mode!
What I tried already:
Resetting the device by voulume-up/power, red button in SD-card and PC-companion connection.
Trying to hit the "normal" unlock screen which appears for a sub-second period.
Contact McLear, but they are flooded at the moment, because of the roll-out of their new products.
But neither of this works because they all depend on unlocking the device first.
Any advice?

If your device is unlocked and you have USB debugging enabled, you should be able to deinstall the App with ADB (Adcvanced Debug Bridge).
I guess that with the locked original Sony Bootloader, this doesn't work, though.

You could do a remote wipe with play device management:
https://www.google.com/android/devicemanager?hl=da&u=0
If Sony's software detect it when you connect it to computer, you might also have some options there. I am using Mac and only see repair device ,under the Xperia menu, as a potential solution.

Hey Svan, damn it sucks you are getting stuck by this! Sorry!
1. Did you try posting on the NFC Ring forum?
RE "3-party app" our app never stores your details, we use the Google provided Google Auth libraries to handle the authentication process. I can personally guarantee and promise at no point do we store or use your username/pass, we just get a success/failure callback from them and act accordingly.
2. Is it possible you can use your Google Auth or is your work-around preventing you from doing this?
We're actually just beta testing an updated version of the app that forces users to enter a pin code to handle circumstances such as this. Flight mode and two-form factor auth have been an issue for us so we're taking pro-active steps to address it ASAP This doesn't help you though ;(
3. As BabelHuber asked, do you have debug mode available? If so a simple adb uninstall of the app will get you moving again.
Sorry about the delay through support, I just took another team member on today to help with the backlog, he starts tomorrow so hopefully things will move faster!
Source: I'm the inventor of the NFC Ring

Found a solution
I had a the exact same problem, and luckily I found a solution just in the moment I had already decided to factory reset.
I have the stock rom/bootloader/etc installed, no root.
Well anyway, factory resetting the phone is not an easy task either, so this is what I did to get to the factory reset option in the boot loader:
I pressed power for a loooong time, then the phone shutdown, I pressed power and vol-down for a looong time.
Some kind of boot menu appeared, I chose recovery.
At first I was stuck with a red triangle with an "!" over a lieing android. I found that pressing and holding power for 1 second then, while still pressing power, pressing "vol up" for 1 second and releasing both at once, presented me a special menu, wich contains the factory reset and option ... and also a mysterious "wipe cache" option, which sparked an idea of how I might circumvent the factory reset...
I remebered, that after the last OTA update the phone was so busy after reboot, that the NFC Unlock app was loaded after a long delay, while I was already able to interact with the phone.
So I though what the heck, before factory resetting the device I might as will try wiping that damn cache and see wether that caused the delay.
After wiping the cache, I booted and Android went through all those apps, and then showed the launcher/home screen without the widgets loaded etc, for just long enough to switch off the airplane mode, before the unlock app was loaded and immediately locked the screen again.
It might have helped that I disabled the SIM Card PIN check, i don't know.
Only this time I could unlock it normally :silly:
I hope this helps

Related

Moto 360 2nd Gen - Boot loop after security update, can't navigate in recovery mode

After allowing to download a security update a couple of days ago, my watch went into a boot loop. It would get up to the screen with the time and the colorful spinning circles, run for a bit, then turn off.
I can enter fastboot, which has a message that the battery is low, and to connect a USB data cable (don't believe that's possible), status: 0.
I can also enter recovery. However, the instructions say that I should swipe up on the image of the dead Android. This doesn't work at this point, but a long press of the physical button does. So I enter recovery, and see my list of options. Again, I'm supposed to be able to swipe up and down to scroll through the list, and swipe left and right to select an item. No swiping works. Both a short and a long press just select the item in recovery, and the only item I can select at that point is to reboot.
After draining the battery as much as possible, to the point that I can't even enter fastboot without charging, I powered it on, and instead of displaying the time and spinning circles, it's just the spinning circles, but I think I have the same problem. It was running that for at least 20min and never got past, which is longer than even a first boot after factory reset.
Any thoughts on how to navigate in recovery or factory reset another way?
Same situation in here, but I solved it by pressing power button for 10 seconds, then the watch reloaded and everything went fine.
I have the same problem, but I get to the factory default option and back to the initial loop
Did anyone fix this?
Motorola have said they'll take my watch in for repair, but as I'm outside the 1yr warranty, they'll charge me. Also, they don't know the cost of the repair, so I'm basically giving my watch away allowing myself to be held to ransom for whatever price they seem fit.
Same here but its booting showing we got key update and I can't navigate to any side, even though on recovery mode same touchscreen not working. all was ok before this update...
ITMASTER said:
Same here but its booting showing we got key update and I can't navigate to any side, even though on recovery mode same touchscreen not working. all was ok before this update...
Click to expand...
Click to collapse
There might be a possibility that your recovery mode is working, but you have to navigate with two fingers or swipe multiple times to get from one to the next entry. I thought that my touch is broken, but its just a bad engineered handling.
I hope this helps
Cheers
Rezoran said:
There might be a possibility that your recovery mode is working, but you have to navigate with two fingers or swipe multiple times to get from one to the next entry. I thought that my touch is broken, but its just a bad engineered handling.
I hope this helps
Cheers
Click to expand...
Click to collapse
Yes Same here I also managed to do that !!
But anyway its not working normal and its not an system update..as after full reset you get back... this is just wear os update which is not coming back to my watch after I have reset it, I got old interface and security patch stays on 2017 April so our watch is lost support for updates
Is there a way to report Motorola support team that with this update they make watch useless?
You can get the touch to work in recovery. It's just very buggy...
Swipe down (might be up, not quite sure anymore) like a maniac as soon as you select recovery mode and don't stop for about a minute. You might have to press the button to get rid of the android symbol. But the touchscreen will suddenly start working normally allowing you to navigate the recovery. Might take you a few tries, but it does work.
Good luck.

Unable to unlock phone after update.

My phone updated overnight. I use the gesture unlock feature. Because the phone restarted, it requires me to use the gesture unlock instead of biometrics. If I input the wrong set of gestures, it says "Incorrect direction drawn". If I input the correct set of gestures, it pauses, the screen goes dark as if I'd hit the power button, but it does not unlock.
Any ideas on how to resolve this?
Thanks.
Does anything happen if you plug it in immediately after the correct gesture?
Plug it into a power cord? I tried that, but didn't see any different behavior.
I also booted into recovery and wiped the cache as I saw that worked for someone on Sprint with the same issue. Unfortunately it did not resolve the issue on my phone.
Thanks for the suggestion.
I'd try samsung switch from a pc and do a device initialization at this point or maybe try using Odin to flash a stock firmware of your carrier
I tried Switch, but it couldn't do anything with the phone locked.
I also booted into Safe Mode, but that didn't help.
I eventually decided to reset the phone. Everything is working now, but lost some of my data.
I'm sorry I didn't see this before you did the reset. If you have the samsung account setup, it could have been use to remote unlock the device. Sign to "find my mobile" from the web, and the phone needs to have data on. In the list of option on the you will unlock.
Oh, that's a good idea. That would have been so much easier. I probably knew about that feature at one time.
I'm now going through the long process of setting up my phone again. Samsung backup has restored a lot, but still a lot to do.
Thanks.
Sent from my SM-N950U using Tapatalk
I had a similar problem. Phone wouldn't let me do anything as I had an endless loop of system UI loops. Had to factory reset but luckily my Samsung backup ran slightly before the update.
Sent from my SM-N950U using Tapatalk

Note 4 unable to reset

I purchased a note 4 as a fun project, it has a cracked top glass only around the upper camera, I figured once I reset it, was going to proceed with glass replacement.
I put it aside, now its been a few weeks, so I hope I get the this in order of events.
While I am not expert, I am not a newberry either, but have exhausted my knowledge and searched this forum over, but maybe not using the correct search keyword.
I believe it is complete stock, but has a passcode and/or finger print lockout, so unsure. Still has all the previous user's settings & files.
It boots fine to lock screen. I can navigate to make an emergency call, all screen, volume buttons work, etc.
I simply want to wipe it through the normal stock recovery, but the normal key power+up+home combo is not working, the phone simply boots straight to lock screen every time.
Download mode is also not accessible either. power+down+home, same thing - boots and straight to lock screen.
Every combo of pressing power, volume or home get me to the same spot. Its as though the buttons do not work until it is booted up to lock screen.
I figured I would craft up a 300K usb jig to force download- still no go, same issue - boots straight to lock screen. Even tried variable resistor values, still no go.
I finally was able to get to download mode using Samsung 300K tool program - but even then, the phone will only initiate download mode if I click "connect" at just the right time during bootup.
So I downloaded the appropriate 6.0 android from SamMobile, loaded it via Odin successfully, the download finished, phone rebooted, and continued with android setup ( the screen where android initializes apps i.e 1/3xx, 2/3xx, etc and runs through 200, 300 or how many apps are installed, it takes awhile), so I walked away to let it finish.
I come back - its on the same dang lock screen.
Now I have read that one workaround is to pull the battery after some point to stop the phone from booting, then enter recovery and clear cache/ dalvik.
So I tried that, Odin, download, once phone reboots and vibrates, pull battery - but as stated, still not able to enter recovery.
USB debugging does not appear to be enabled, so unable to try that route either.
At a dead end. Anybody have a suggestion to get this device reset to factory.
I will even take a verbal beating :laugh:
Would love to even get TWRP, but thats a pipe dream at this point.
jammer

Pattern stopped working

Hey!
I have fingerprint and Iris along with pattern on my phone. Suddently while using the phone, it stopped accepting my pattern (which I use daily, and no, I don't have a case of amnesia). I was dumb enough to restart my phone as some suggested that made the phone accept their pattern again, but now, of course, I'm completely locked out.
-I've tried findmyphone.samsung.com but it only say I haven't activated the unlock feature.
-I've tried entering "adb shell" and then "cd /data/data/com.android.providers.settings/databases" but get "Permission denied" (while on the lock screen)
-I usually get 3 tried on the pattern, but now I only get 1 try then a 30 second timer.
I really don't want to factory reset via recovery (would that even help?) as I have so much data on my phone I don't want to lose.
Is there ANY way to get into the phone again? This is REALLY frustrating as I'm now locked out because the phone got bugged and suddently, seemingly forgot my pattern. SAMSUNG support claims that it's not their fault that "I" forgot my pattern (I remember it like night and day), and also that I don't have the "setting" for 3 attempts activated (when I clearly do, which I know as I get the prompt daily due to missing a point now and again). Their suggestion is that I turn the phone in for service, but the problem is that I'm catching a flight and moving out of the country in less than 2 weeks, and there is no shop even remotely close to me, so that isn't an option..
I have bills to pay too, and the bank security app is also on my phone.. /:
PS! My phone is not rooted.
Nevermind. I just factory reset as I figured I had a backup. Later (too late) I realized the backup was from November, and that I COULD have made a backup via findmyphone.samsung.com FIRST. So if anyone has my issue, just go to findmymobile.samsung.com and backup, then boot into recovery (reboot, hold bixby button, volume up and power button down, and release power button when the samsung/knox screen shows up), then wipe data. Later you'll be able to use your backup to recover your data and apps.

How to shutdown without knowing the pattern

Disclaimer: I own the phone, I still have the bill and order proof, plus if it need to reconnect to my google account after reset, I will reconnect it gladly.
Goal: Factory reset (loosing all data I know)
How: Going to recovery mode and select factory reset / wipe all data.
Problem: Can't shutdown because it ask for the pattern.
Long story short, I forgot the pattern on this phone, it has been few months that I switched to another phone entirely (using fingerprint unlock).
Now when I try to shut it down in order to go to recovery (power + volume up), I can't because it ask for the pattern to shut down.
Also the tip found on internet (power + volume down) always restart the phone (instead of shutting it down) without me being able to hijack it to recovery or whatever other boot menu (I tried to rapidly do power + volume up but it ignores it, power + both volume key down as well).
Any suggestion please?
Thank you,
Device : Samsung Galaxy A10 'Secured by Knox'
Can you delete the associated Google account in settings? If not it going to be a pain...
blackhawk said:
Can you delete the associated Google account in settings? If not it going to be a pain...
Click to expand...
Click to collapse
Well no, I basically can't unlock the phone anymore (I don't remember the pattern, and I don't want the pain to keep trying). I just want to achieve the factory reset/wipe data from recovery mode.
Xoib said:
Well no, I basically can't unlock the phone anymore (I don't remember the pattern, and I don't want the pain to keep trying). I just want to achieve the factory reset/wipe data from recovery mode.
Click to expand...
Click to collapse
The easiest way be to see if a Samsung Experience center at a best buy do it for you. Or ask Samsung repair how much they want. There's a few solutions on Google, no clue if they work... probably.
I never set passwords for bios and phones; once bitten, twice shy. Androids are so secure they're a pain now. Sometimes the device corrupts the password themselves, isn't that special? Lost access to a mobo bios like that
Thanks for trying to help @blackhawk !
But I have been in the mod scene for awhile, OEM unlocking, custom recoveries, custom kernel, custom OS and so on.
This problem that I have with the A10 is ridiculous, no being able to "shutdown" the phone because it needs the pattern, my current device and my old devices doesn't require that to be shutdown.
You're welcome. I was curious how it would respond... thought that was too easy
I loathe FRP as it serves me absolutely no purpose only potential complications. It already has cost me time but nothing as severe as what you're experiencing. It almost did as I was on my 3rd login attempt, worse it was a new phone I was returning. I have a very long Google password It's bad enough that I haven't even tested the fingerprint option on either of my N10+'s; double tap on/off.
This sub section of the forum isn't popular anymore, it's understandable.
Do you know if this specific problem concern all the Samsung Galaxy devices?
Xoib said:
This sub section of the forum isn't popular anymore, it's understandable.
Do you know if this specific problem concern all the Samsung Galaxy devices?
Click to expand...
Click to collapse
I never set a lock on any of my Samsung's. I wasn't aware of this behavior so can't say for sure.
Do some Google searches, it doesn't have to be the same model to be useful. Samsung member forums may have something on it.
Hard reboot can be done by long clicking volume down + power for 10 seconds

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