[Q] Samsung Mega /touch screen issues - Android Q&A, Help & Troubleshooting

Hi im new to this forum.
a friend of mine gave me there samsung galaxy mega GT-19205 to try and repair. What they have done is dropped it and damaged the outside glass and the touch screen itself. They brought the parts to repair and followed a youtube video to replace it all. However when the phone turns on and starts up the touch screen does not respond to any touch. I have tried dismantling it and putting it back together just in case there was a loose connection but no luck.
I have done a google search but only get places trying to sell me replacement parts, not solutions to the problem. I even tried doing a youtube search but I only found tutorials how to replace the touch screen, and the only video i found was a video which show the exact same problem as this phone but no solution. however i cant post a link as i am a new user
Can anyone offer me any help

Sytemcrash said:
Hi im new to this forum.
a friend of mine gave me there samsung galaxy mega GT-19205 to try and repair. What they have done is dropped it and damaged the outside glass and the touch screen itself. They brought the parts to repair and followed a youtube video to replace it all. However when the phone turns on and starts up the touch screen does not respond to any touch. I have tried dismantling it and putting it back together just in case there was a loose connection but no luck.
I have done a google search but only get places trying to sell me replacement parts, not solutions to the problem. I even tried doing a youtube search but I only found tutorials how to replace the touch screen, and the only video i found was a video which show the exact same problem as this phone but no solution. however i cant post a link as i am a new user
Can anyone offer me any help
Click to expand...
Click to collapse
One of 2 things has happened then - the fall damaged a touch sensor on the motherboard, or more likely, the part is bad. I'd see what the return policy is on it.

es0tericcha0s said:
One of 2 things has happened then - the fall damaged a touch sensor on the motherboard, or more likely, the part is bad. I'd see what the return policy is on it.
Click to expand...
Click to collapse
Thanks for your help, I passed that information along.

Related

Touchscreen broken ?

Hi,
i bought a used mda via ebay and got it yesterday.
First thing i noticed was that the touchscreen didnt work right... i somhow managed to get through the calibration tool that poops up if i turn the device on. After that the touchscreen worked really good for 1 day and then suddenly it stopped working completely...
Anyone had this problem before and can give me some advice ?? I already got a 20e refund but i want to try to repair the device instead of selling it as broken.
And another question i have: Can i use the wm 2003se on a german device ??
Thank you
Seraptin
Edit: got it repaired myself... I opened the device and cleaned everything... there is still some dirt between the glass and the screen.. if anyone knows how to remove the glass to clean that, im listening But i dont think thats possible anyway.
my screen is broken
Hi,
Glad to read that you have repaired it yourself. I just dropped mine on the floor yesterday and the screen is broken. Touch screen still works but the screen is cracked and I can see a black spot. I wish someone can help me purchase a new screen. I would try to install it myself.
polar20

My htc break down and make a strange thing.

Hi guys, some months ago my htc is fall by my jeans and it break down. So i've buyed an lcd by brando hk (the same that sell screen protector) an lcd with digitalizer. Ok the pack arrive, i replace the lcd and is perfect. Work every etc. I had used for 1 day and some hours.. The next day i tidy up, start the htc and ok. I put in standby by pressing the button on the top.. After some minutes i re-press that button for use it because i've received a sms and don't work. So i reboot the phone, and nothing. It is only the lcd that don't work, because the feedback vibration work, if i call my phone ring and etc etc. But i don't see nothing. So very very angry i shutdown the htc. The next day again i try to use it and make the same play. So i contact the brando hk and ask to send me another lcd + digitalizer. They ship to me. Arrive, i replace it again. I use that for 30minutes and after make the same problem -.-" again, and again, and again. Guys please help me, i want re-use my fabolous phone
I don't think that is a software problem, because i've changed different rom and make a lot of full reset.
Thanks anyway
Nobody guys? |:
No one? ._.
Rules
Lilith_v2 said:
No one? ._.
Click to expand...
Click to collapse
Whilst I do appreciate that you are experiencing a problem on your phone, and you would like some help from the good people on this forum, please follow the rues, and do not post the same threads on different sub-forums.
You have posted the exact same link on TOUCH HD ACCESSORIES and the TOUCH HD GENERAL.
As for your problem, the only thing I would suggest is that your LCD may be working fine, but your motherboard maybe faulty, causing the display to fail from time to time. How old is the phone?? If less than a year, just send it back to your supplier for a repair under warranty. (Obviously reflash the original stock ROM before you do!!).

[Q] HTC HD2 screen has become yellowish

Hi,
My HTC is giving me problems. The screen has become yellowish.
Earlier the screen used to become yellowish for 5-10 mins and it used to occur in two weeks or so. But now the phone has permanently become yellowish. I am also attaching a picture along with this thread. As you can see, the areas in the pic which are bluish is showing the true color of the background. Rest of the screen is all yellowish.
Can someone help me with this problem.
Best regards,
MOhit Goyal
Looks like a faulty contact from your Motherboard to your screen (bad connector, bad flex-strip or something like that)
IMO you need to send it in for repairs.
I have had the same with my p3300, but was able to fix it myself (connector was not completely pressed down, had come loose)
Hardware problem?
Do you think this is a hardware problem?
Why I doubt that is because:-
1. Whenever I touch any place on the screen for opening an application, the area shows the actual color, but if I just touch the screen the colours doesn't change.
2. Usually the phone starts displaying the correct colours after a restart
Should I take chances and reset my phone or something?
I'm having the exact same problem every now & then (often occurs when I keep the phone in my jeanspocket) A light tap on the screen often helps. Had it in for repairs earlier, but they only re-flashed it (!) So the problem is not solved
What to do now?
I am not able to play any game. I hate looking at my phone. It makes me so angry.
How do I get it fixed. Its the fourth consecutive day with the wrong colours.
Someone please help.
Performed a hard reset but still not working properly
This is not happening. I performed a hard reset thinking that it might just work but it did not.
Can someone please help me here.
Of course it is a hardware fault. Send it in for repair - or repair it yourself
I think is a virus or something else, because has happened to many people lately.
I also had the issue as pictured above.....and exactly as described in the first post.
It began to occur about three weeks....and gradually was getting worse.
Its getting worse
Again I am doubtful that its a hardware problem.
Now, I am not even able to open anything on my phone. I keep getting thrown back to the main screen. No matter what I open, what application I am using, it just keeps throwing me back to the main menu.
In addition to that, even when I am not using the phone, it just keeps flashing. I lock it and the screen turns on again. Its like the phone is getting used every second.
I think its a virus. Does anyone know any anti virus solutions for HTC HD2?
Thanks,
Mohit Goyal
i got exactly the same problem - check my photos here http://forum.xda-developers.com/showthread.php?t=716002&page=2
i donth think it is a virus - why? - becase if it so the virus should go when you reflash the rom or flash a new rom - i douubt also about the virus but when install new rom the color issue still existig.
i sent my device to the dealer for repair and i will apdate you about the real reason when i got the answer from the dealer.
however, the same issue happened before to one of my friends and the device was out of warantee - he took it to a repair shop and they told him it is a kind of default in the mother board.
this time we will get dealer answer so lets wait.
thanks
a member in other forum advised me to use the attached cab which solve a similar issue in Blackstone.
but it is too late for me because i returned the device to the dealer
however- other member faced a similar issue and the dealer told him it a default in the motherboard.
Send in for repair......
accessmohit said:
Again I am doubtful that its a hardware problem.
Now, I am not even able to open anything on my phone. I keep getting thrown back to the main screen. No matter what I open, what application I am using, it just keeps throwing me back to the main menu.
In addition to that, even when I am not using the phone, it just keeps flashing. I lock it and the screen turns on again. Its like the phone is getting used every second.
I think its a virus. Does anyone know any anti virus solutions for HTC HD2?
Thanks,
Mohit Goyal
Click to expand...
Click to collapse
Listen to the others... You need to send phone in for repair... My phone use to flicker on and off to the point where I couldn't call or use.... I sent to be repaired and they replaced the mother board, but didn't fix my other problems (phone will not turn off and when u put in battery phone turns on on it's own)..... I would send in for repair.......................
htc contacted me an inform me that the reason was the motherboard
yea its the motherboard isue i droped mind and d screen has changd its colour to yelow blue and sometimes wnt wake up aftr remvng 4m poket.gave it htc repair center they said a socket or conector has a problm whch cnt be repaired and so mothrboard needs to b changed.motherboard cost 8000rupees/190dolars whch is **** expensive for repairing
I had this same problem and read on some other forum that you're supposed to "flex" the phone. So I bended my phone a little (the top and bottom backwards, be careful the screen also has glass in it) to try to get a bit of a curve in it and by god ...it worked!!!!! The screen flickered and then the yellow screen was gone!!! I'm so glad because I mailed Htc two days earlier and I still don't have a response from them. I hope it works for you
Just to confirm... The same thing happen to me its either (A) the cable from MOBO to Screen came loose usually by flexing or bending the phone which can happen in someones pocket. (B) the cable connector came loose by same methods (C) MOBO went bad usually by same methods. Either way one should it in for repairs or crack it open and see for your self.
I got same problem before, it happened when the screen is moist. it looks like there is an absorbent layer behind the screen which got damped. try drying it.....found article to contained the unit in a seal container with rice overnite for drying electronic gadgets, and see the result.remember to take off the battery. good luck.

[Q] Need Help with screen

So it looks like a small part of the top of my screen is dead, already tried everything and no luck, The draw line test shows about a 10% of the screen not working. I think this might be a hardware problem, but not sure.
If its the hardware, is it possible to only replace the Digitizer glass, without replacing the LCD screen?
Where can I buy the part (hopefully Original, I read that third party replacements are usually disappointing, because of quality.)? I tried searching in ebay and amazon and was only able to find for the HTC one X not the plus version.
Is it too hard to replace or i'm better saving for a new phone?
Do you mean the area where the status bar is? My HOX+ also doesn't recognize touches there. It happened suddenly 5 months ago when I was playing games . However, I used to it and it is not a big problem, I will give it to repair when I get on vacation .
I already made some researches on the internet and it is not an uncommon problem for touch screens. Yes, it is the digitizer's fault.
/\/\ said:
Do you mean the area where the status bar is? My HOX+ also doesn't recognize touches there. It happened suddenly 5 months ago when I was playing games . However, I used to it and it is not a big problem, I will give it to repair when I get on vacation .
I already made some researches on the internet and it is not an uncommon problem for touch screens. Yes, it is the digitizer's fault.
Click to expand...
Click to collapse
Exactly the same problem, upper part of the screen (all notification bar). I have an OCD and this tiny things bug me a lot. I guess now I need to find a digitizer to replace it, the problem is that on ebay and other sites there are not HOX+ available, all are for the HOX.
Is there any difference between HOX and HOX+ digitizers? I thought both got the same screen.
I'm not an expert so I won't fix it on my own, better send it back to service .
Btw. I've read one time that you can put a piece of paper between the bezel and grill to clean some mess up which could get inside the phone. I was wondered that I was able to slip the paper there, but it didn't work .
Arcano30 said:
So it looks like a small part of the top of my screen is dead, already tried everything and no luck, The draw line test shows about a 10% of the screen not working. I think this might be a hardware problem, but not sure.
If its the hardware, is it possible to only replace the Digitizer glass, without replacing the LCD screen?
Where can I buy the part (hopefully Original, I read that third party replacements are usually disappointing, because of quality.)? I tried searching in ebay and amazon and was only able to find for the HTC one X not the plus version.
Is it too hard to replace or i'm better saving for a new phone?
Click to expand...
Click to collapse
Hi you will find your parts here they sell OEM parts. (http://www.etradesupply.com/htc.html)
Goodluck!
Dont forget to hit the thanks button
Optimus said:
Hi you will find your parts here they sell OEM parts.
Goodluck!
Dont forget to hit the thanks button
Click to expand...
Click to collapse
Anyone tryed to replace screen with digitizer? it helps?
Screen replacement
edenlt said:
Anyone tryed to replace screen with digitizer? it helps?
Click to expand...
Click to collapse
Hi goto youtube and see a video how to replace..
Optimus said:
Hi goto youtube and see a video how to replace..
Click to expand...
Click to collapse
Hi, i know how to replace it, my question was if i replace screen dead zone will dispier?
edenlt said:
Hi, i know how to replace it, my question was if i replace screen dead zone will dispier?
Click to expand...
Click to collapse
yes it will work, but you can't only change the digitizer, it's too hard glued together. I broke my LCD connector while replacing the screen although
I was really careful, so it's not as easy as everyone says.
Thx, i will keep that in mind.

Line on keyboard off calibration after screen replacement.

I just got done replacing my broken screen on my LG G3. I replaced the whole front panel and just transfered the guts. Everything checked out fine after replacement until i typed my first text message. row A-L will not goto screen unless I touch nearly inbetween the middle of the row beneath it. q-p work fine as well as z-m. What really has me boggled is that the screen accepts touches there in virtually every other app/drawing. Just the keyboards aren't allowing touch in that specfic row. any suggestion?
Found a few more bad section.. Pulled the back loudspeaker back out and tried reseating the cables and still had same issue. They're sending a replacement for free.
This was my first screen replacement, but not my first time dealing with small ribbon cables. All cameras function fine, hoping it was a defect in screen and not my screen changing abilities.. Any tips for the next one would be appreciated. Would like to have a fully functioning phone again sometime. This is nearly more frustrating than the broken screen.
I am having same Issue
steber04 said:
Found a few more bad section.. Pulled the back loudspeaker back out and tried reseating the cables and still had same issue. They're sending a replacement for free.
This was my first screen replacement, but not my first time dealing with small ribbon cables. All cameras function fine, hoping it was a defect in screen and not my screen changing abilities.. Any tips for the next one would be appreciated. Would like to have a fully functioning phone again sometime. This is nearly more frustrating than the broken screen.
Click to expand...
Click to collapse
Hey just curious if your issue has been resolved.... I am having same issue, but i took mine to a computer store i have been dealing with for years. about a year ago they started doing cell phone repairs as well. I had them replace my cracked screen on my LG G3 and that same row of text if off for me and there are a few other spots i have noticed are off as well .... very frustrating... Anyway the place I took it to has replaced 3 screens hoping they were getting defective parts.... they just called to tell me I can come get it but they were unable to repair the dead spots without going further into replacing boards or something.... I dont know... It is weird though cause you can get the dead spots to work sometimes by very lightly touching or just touching it in just the right spots like a calibration if off....
thomas020476 said:
Hey just curious if your issue has been resolved.... I am having same issue, but i took mine to a computer store i have been dealing with for years. about a year ago they started doing cell phone repairs as well. I had them replace my cracked screen on my LG G3 and that same row of text if off for me and there are a few other spots i have noticed are off as well .... very frustrating... Anyway the place I took it to has replaced 3 screens hoping they were getting defective parts.... they just called to tell me I can come get it but they were unable to repair the dead spots without going further into replacing boards or something.... I dont know... It is weird though cause you can get the dead spots to work sometimes by very lightly touching or just touching it in just the right spots like a calibration if off....
Click to expand...
Click to collapse
A review on G3 LCD's on Amazon reports the same problem "I installed the screen and immediately my wife mentioned that it seemed to have "dead spots" when she was texting / playing games. I noticed it myself when I tried texting myself as a test. Several of the letters on the keyboard just wouldn't register very well. She went into the settings and ran the "motion sensor calibration" test under general settings>gestures. This has resolved the touch screen issues. "
I don't see how that would fix it but I guess it's worth a shot.

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