[Q] [4.4.2] Screen does not turn off after a reboot! Not with power button either - Android Q&A, Help & Troubleshooting

This is the single most frustrating bug I have ever encountered, within a month on two different phones. I was using a Galaxy SII running Kitkat ROMs and this bug occurred on each ROM - and I've just bought a Lenovo S860 which was officially updated to kitkat yesterday and now this same darn thing just happened again!
The bug: After a normal day or two's usage a simple reboot results in the screen/display staying on permanently. It does not respond to the Power button at all - although the power button works perfectly if I need to reboot or power off the phone.
Each time the only solution I can think of is to factory reset which is so frustrating. I don't know why this bug has happened to me on two different devices now; the common features I can think of are that on each phone I had Developer options enabled (but 'keep screen on during charging' unchecked) - I use Dynamic Notifications as a primary lockscreen. I keep display timeout at 1 minute. Other than that I use a few very standard News/Productivity apps none of which have anything to do with keeping the display on and rendering the power button useless.
Lenovo S860 that I'm currently on is not rooted and is full stock so I haven't tinkered around with the system at all either.
I would appreciate any help, any hint or guidance or just plain anything. I'm literally afraid to reboot my phone now, I can't keep setting up the phone after a reset every two or three days.

Related

S3 Lock Screen Issues - Getting Stuck

weird and terribly disappointing. Once in atleast 15 unlocks, when I press the power/wake button, screen just doesnt respond. I try to swipe, but no response. But when I press wake button to turn off screen and press it again, theres no issues. This happens only during unlocking screen. Did anyone face this issue?
rest all is good..no lag..once unlocked phone works perfectly...no lag..no getting stuck..again, let me tell u this issue happens once in 15-20 lock/unlocks.
I think I have the same issue as you, but in case I don't I will post what I am seeing on my device.
In about the same frequency, say once in every 15 unlocks from phone sleeping, the screen will come on but will be completely unresponsive. Doesn't matter if it is swipe unlock or pin code etc, there is no response to touch input on the screen. In fact, I think the screen is just frozen or the operating system is causing the lock screen to hang.
If the lock screen is hanging, pressing power will:
(a) sometimes make the phone sleep again
(b) make the phone screen kind of glitch/blip and then it takes input again
(c) does nothing and the screen remains on and hung/frozen
Occasionally mashing both the volume key and power key will help fix it, but usually if it is completely stuck I have to do a hard reset (holding HOME+VOL UP+POWER and then selecting reboot from the menu).
Now - I think this could be an app, but not sure.
When I first got the phone, set it up with my Google account etc, it went ahead and downloaded ALL the apps I had installed on my previous phone (HTC Sensation running Android ICS). So if it is an app, it is having issues with this phone, not the OS, imo.
I uninstalled all those automatically downloaded apps, and used the phone for a bit without my normal stuff installed. Then started installing apps singularly.
I think it is either Facebook or Alarm Clock Xtreme. The latter makes more sense given it would be polling the system to find out when to go off, so it is doing more in the background I would expect than Facebook or any other non-system app.
Other apps I have installed/running:
Swiftkey X
3G watchdog
Dolphin Browser HD
ES File Explorer
Winamp (locks without this running or running at all in lock screen mode, so that is not the issue)
Real Calc
Google Drive
Facebook
Alarm Clock Xtreme
It is quite frustrating for a brand new phone to have these issues. Not sure if it is hardware related, and if it is, I want to find out soon so I can take it back to carrier within their 28day device swap RMA period.
Thoughts?
So others may try to help or identify the possible cause / fix .......
What is your firmware version?
Are you rooted, custom ROMs or Mods etc?
Stock ROM,Baseband : XXLE8. Build No :XXALE9.
But my screen responds after i press wake button again. You are right seems to be issue with the app. i will just compare your apps and below are the ones which are common between us.
Facebook
3G watchdog
Dolphin Browser HD --i never use
Google Drive
a fix that worked for me
Steps to the solution that worked for me (so far) were to uninstall:
1. Alarm Clock Extreme (no noticeable result but I wasn't needing that application anyway)
2. I had WIFI Fixer installed because of the problems I experienced with the WIFI connectivity on my Galaxy S3.
I disabled that application and problems seemed to go away for a time, but every so in a while they resurfaced. Much less often than before, though.
I was still stuck with my WIFI problem anyway, so I looked into solutions for that problem and since I could not find a workable solution I uninstalled Wifi Fixer and started tweaking my WIFI settings.
While doing that I noticed that disabling "Network Notification" under the Settings -> WIFI -> Advanced tab fixed both my problems.
Now I can't be 100% sure this solution works for all, but I am pretty sure the application that created the problem was "WIFI Fixer".
It's been more than 4 hours now without the "disabled unlock screen from hell", and I’m very happy.
LOOOL
Actually...
My WIFI problem was not solved.... but I found a solution on another forum , which you can read below:
I dialed *#0011# then pressed menu button, then selected WIFI, and pressed the button to turn off the "WIFI power save mode". Hit back until I was back in the homescreen. WIFI has worked to my satisfaction ever since.
This is not a solution, this is a work-around....
It will remove the standby wifi.... My phone was at 0% battery in one night... But actually yes, the phone doesn't hang up when unlocking.
Someone who had replaced the phone could tell me if the problem is solved with a new one ?
calint said:
My WIFI problem was not solved.... but I found a solution on another forum , which you can read below:
I dialed *#0011# then pressed menu button, then selected WIFI, and pressed the button to turn off the "WIFI power save mode". Hit back until I was back in the homescreen. WIFI has worked to my satisfaction ever since.
Click to expand...
Click to collapse
Sadly having the same issue! and only sing LG6 and LG8 of the UK firmware was release.. out the box was LG4 if I am not mistaken... have been putting off custom roms due to the fact stock one is so far good..
This fix seems to be working..Thanks! will live with battery drain as data is expensive in SA!
khan.dharvesh said:
weird and terribly disappointing. Once in atleast 15 unlocks, when I press the power/wake button, screen just doesnt respond. I try to swipe, but no response. But when I press wake button to turn off screen and press it again, theres no issues. This happens only during unlocking screen. Did anyone face this issue?
rest all is good..no lag..once unlocked phone works perfectly...no lag..no getting stuck..again, let me tell u this issue happens once in 15-20 lock/unlocks.
Click to expand...
Click to collapse
This looks like a bug from wifi, i had the same problem and i found a fix:
On the dialer type: *#0011#
Then press menu -> wifi, there is a button ON ( power saving or something ), change it to OFF.
let me know if it solves ur problem
It worked!!
douglasurbano said:
This looks like a bug from wifi, i had the same problem and i found a fix:
On the dialer type: *#0011#
Then press menu -> wifi, there is a button ON ( power saving or something ), change it to OFF.
let me know if it solves ur problem
Click to expand...
Click to collapse
This worked for me!!! Thank you!! I was about to take a hammer to this phone! :good:
I seem to have another problem. When unlocking the phone the screen turns on in a quite ok amount of time, but then when I touch it immediatelly after it turns on it doesn't react to touch. This moment when touch is not working is getting longer and longer depending on how long the system is running, anybody else sees this?
RhavoX said:
I seem to have another problem. When unlocking the phone the screen turns on in a quite ok amount of time, but then when I touch it immediatelly after it turns on it doesn't react to touch. This moment when touch is not working is getting longer and longer depending on how long the system is running, anybody else sees this?
Click to expand...
Click to collapse
Not sure what ROM and kernel you are using, but at a big guess, try reflash another kernel or with less aggressive settings.
Sent from my GT-I9300 using xda premium
hey guys. I have a problem with my s3's lock screen similar to the described. whenever I press the power button to unlock, it takes 2 second for the screen to turn on. Anyone got any ideas on that?

[Q] Problem when my phone is recovering from Sleep mode

Hi everyone !
I'm new here (and not a native english speaker, so apologies in advance for any grammar mistakes)
Before making this thread, I looked for info here, but I'm not sure for what to search.
I'll try to explain my problem here.
I bought a Galaxy SIII from my provider 3 weeks ago and everything looked fine, till last week.
Some times to time, with no apparent reason or cause, while my phone is on sleep mode, on my desk, or in my pocket, playing music, I have the following problem: when I push the on/off button to wake up my phone, my screen is turning on, taking me to the lock screen.
But, my screen brightness is very low, like set to the minimum.
And when I draw my unlocking pattern, screen goes black.
Bottom buttons are lit and my phone seems to be OK, I can feel haptic feedbacks.
But the screen is black.
If I push the on/off button again, screen stays black and bottom buttons are not lit anymore, as a usual Sleep Mode.
If I push on/off again (depending on how much I wait between 2 on/off):
- My phone awakes from Sleep and takes me again to the unlock screen, brightness still very low. And after the unlocking pattern traced, black screen again
- If I didn't wait enought after putting it into sleep mode, in this case, I don't have to redraw the unlocking pattern. I'm back to my home screen...
for 1/4 of a second, stilll with brightness at the minimum. And screen goes black.
And after a serie on onoffonoff, boom, my screen is back to full and normal brightness and everything is OK.
At the beginning, my phone did that once in a while. I thought at the time ti was after pushing the on/off button while using a CPU/RAM hungry app, my phone struggling to recover....
But now, it's totally random.
Depending on .... I don't know what, I have to do the onoffonoff thing 2, 5, 10, 50 times in a row so my phone can recover from is half comatose.
Yesterday, I could not use my phone for half an hour ...
and if someone calls me, I hear the ringtone, but screen stays black.
I can answer the call (but not knowing who's calling) by sliding on the part of the screen where the slider normally is.
Funny thing is about removing the battery. It doesn't solve my problem.
When I do so, my phone boots, I see the "Samsung Galaxy SIII" boot screen, on low brightness (whih is not normal ...)
After that, I normally have another boot screen with my provider's logo and tone. But screen goes black again (but I still here the tone)
Then I realized it started to happen when my phone proposed me a Samsung update.
I tried to reset my phone to factory settings but it didn't work, the update was still here.
For a while I thought my problem was solved, because my phone behaved normally for 3 or 4 hours, without problem.
But it came back.
I found on the internet several "almost-same-problems" without proposed solutions.
Like checking if the proximity sensor was blocked by a protective transparent plastic sheet, or a case.
I tried to to remove mine.
Didn't work.
Some people said it was linked to their phone trying to acquire a wifi network.
My wifi on or off, withiin or without the range of a wifi router didn't work ...
I tried to note things down about what I did, when, how, app launched before the problem appears.
I checked battery info (temp, voltage, etc).
No pattern emerged.
So.
Hs anyone of you enountered the same problem ?
Do you have ideas, solutions I can use ?
Or maybe a voodoo prayer ?
I could sent it back to my provider which will bounce it back to Samsung. But it will take ages (3 to 4 weeks ...) :'(
Thanks in advance !
do a factory reset, go completely stock
if that doesn't help, send it in
Glebun said:
do a factory reset, go completely stock
if that doesn't help, send it in
Click to expand...
Click to collapse
That's what I did.
I tried by going into the Parameters menu, and reseting.
I tried by booting my phone with Vol+ / Home / Power buttons to access a console mode and do a wipe data/reset.
The problem is that my phone got an update like one week ago from a 4.?.? to 4.1.2.
And even with a reset, my phone reboot with the 4.1.2 version, which seems to cause this problem.
Or maybe not, but I can't be sure.
As I said, after a factory reset I did yesterday, everything went well for 3 or 4 hours and the problem reappeared.
send it to the service

AOKP (?) - Reboot when turning screen on (while Dialer is running?)

In two different AOKP roms (AOCP, PACman), I have a problem where if I'm on a call and forcefully turn the screen off by pressing the power button (as opposed to by the prox sensor or by timeout), the phone reboots. Interesting, if there's audio on the call, it will continue to play as the shutdown animation is playing.
I have the accessibility setting to end calls with the power button turned OFF. I can't think of any other settings which would affect this.
I tried searching on this symptom, but didn't find anyone with this issue. I clean installed both ROMs, but AOKP seems to be a common denominator. Anyone have advice for me?
Does it ever reboot at other times after you've pressed the power button, or is it only while in a call? I recently had a problem where the phone would reboot after I turned it on. I was on CM and went to SHOStock and it still did the same! I figured, hell, after two different ROMs and it still acting the same, maybe it was hardware. Ended up taking the phone apart and there was some gunk around the inside part of the power button keeping it held in too far and triggering the reboot after a few seconds. After removing the button and carefully cleaning it (it's very small), I now no longer have a reboot problem on either CM or SHOStock.
sbrown23 said:
Does it ever reboot at other times after you've pressed the power button, or is it only while in a call? I recently had a problem where the phone would reboot after I turned it on. I was on CM and went to SHOStock and it still did the same! I figured, hell, after two different ROMs and it still acting the same, maybe it was hardware. Ended up taking the phone apart and there was some gunk around the inside part of the power button keeping it held in too far and triggering the reboot after a few seconds. After removing the button and carefully cleaning it (it's very small), I now no longer have a reboot problem on either CM or SHOStock.
Click to expand...
Click to collapse
I've only had it happen so far when turning the screen back on during a call. If I don't force the screen off in the first place, the phone will happily turn the screen on and off due to prox sensor. It will also time out and let me turn it back on without the power button with no issue. Because of this, I don't believe it's a mechanical issue. I didn't have this problem until trying AOKP ROMs, the timing is too coincidental.
Based on what I'm seeing with the boot animation, it isn't a full reboot (I don't see the SGS II logo, for example). I didn't even know that rebooting only the OS was possible.
I assume there are logs I can check to help figure out what's going on, but I don't know where to find them.
I found a string of posts in the Carbon thread: http://forum.xda-developers.com/showthread.php?p=46998058&highlight=just+carbon+reboots#post47133798. Same symptom, but different trigger. I tried, I can rotate the camera just fine. I'm currently running the 10/31 nightly of PACman, guess I'll update past 11/2 later today and see what happens.
11/6 was a bust (lots of FCs after a clean install), so now I'm trying 11/10, 11/4, or 11/5.
Initial results with 11/10 show that the problem is fixed; gonna restore my old ROM, go through the TiBu dance, and see what happens when I finish setting up 11/10 completely. Maybe it's something I'm doing.
OK, 11/10 fixed my primary issue. Further, I used to have pretty nasty screen-on lag that I couldn't fix even after messing with the CPU and I/O profiles. Hurray!
Based on my experience this may affect other AOKP based ROMs (like Carbon or AOCP), but it might have been present in pure CM (CyanogenMod) - hard to tell. Hope this helps someone else.
****, it's back. Must be something I'm doing. The quest continues...

Freezing, reboot and get stuck, sticky screen loading on Qualcomm RN4

For a week or two now,* I have been having some funny things happen with my Redmi Note 4 (Qualcomm, Global) phone.
Before that it had gotten water in it and basically shut down entirely, but they fixed it and got it up and running. When I picked it up they showed me watermarks on the screen, saying that the screen had frozen only once but that it may just be lagging.
Since then I have had a few symptoms of an issues, perhaps hardware issues, but potentially something that I can fix without paying more for parts.
Here are the things that happen:
- Music stops suddenly (screen on or off) and the music app has to be reopened (DoubleTwist, Miuiu's Music app, etc); Somes while in Doubletwist, if I click to visit home screen (square button) than the music stops. (this is the first issue that I noticed).
- 1-2 seconds of white screen before already-open apps appear after selected; Sometimes problems with apps loading or screen goes black when loading
- When closing apps or returning to home screen, it looks like the desktop(?) background comes up and then a second after is is re-populated with icons as if system is refreshing the home screen
- Once any of these issues begins, it usually worsens and the cell phone gets slower, behaving more and more strangely until not even useful to me; Reboot clears it right up for an hour or two or whenever this wierd stuff starts to happen again
-It seems like if I make a point of using the phone modestly, slowly, I can avoid these issues from starting up
- Sometimes reboot rometimes hangs on initial black loading screen
- Sometimes if I hit the power button to turn off the display, I can not turn it back on with that button (neither does the battery-dead orange light flash), so I have to reboot.
-When I turn the phone screen off while it has been working fine, I come back later, turn on the screen to find that it is now on the boot logo screen and it stays until I hard-reset the phone.
So, these are potential issues I have guessed at:
* Screen damaged? So far, other than watermarking at the top and some backlight bleed, sensistivity is perfect on the phone, and symptoms involving screen always seem to be triggered more by apps or pressing buttons.
* Apps or Android corrupted/internal memory damaged? I backed up via Settings and did a Hard/Factory Reset, then restored from backup. I still have the problems.
* RAM partially damaged? I test RAM with two apps and none of them showed issues. Namely my available RAM and used RAM reported always add up to the 4GB my phone has.
*Other Hardware Components failing? I used 3 apps to check all of the hardware devices and sensors that I could think of. Vibration is the only thing that does not work, and honestly, I don't care much about vibration.
Today I have suspected that settings may being at fault, and/or battery savers turning off my audio. Battery savers often identify my music apps as using "excessive amounts of power," perhaps because the speakers at involved, but it does make me think... I removed any battery-related and security apps, then turned off all battery saver options in settings earlier today. In 2 hours of music listening after that, I have not had any shutdowns, but I am not convinced I have solved the problems. In the weeks after this, the issue is back and the audio issue is always followed by the phone operating very sluggishly.
I have done a factory reset and restore, and the issue persists. Do you think there's any point in trying to do a clean reflashing of MIUI? Could it be a software issue or definitely hardware?
What advice can you give me?
Thank you for reading.
You can try booting in safe mode and then check if the problems still persist. Other than that, I suggest you to get advice from senior members of the forum.
Lazy_Pickachu said:
You can try booting in safe mode and then check if the problems still persist. Other than that, I suggest you to get advice from senior members of the forum.
Click to expand...
Click to collapse
Miui 9 does not have safe mode to boot in.

Touchscreen suddenly not working anymore.

I've bought this phone around february/march 2018. I've been using an LOS 15.1 unofficial rom last updated april/june which has been working perfectly, no problem besides no VoLTE but i don't mind this.
I booted the phone into recovery (longpressing power button, then selecting with touchscreen the "reset option". It turned and then couldn't select any button via touchscreen. The phone reseted itself by the first time and got into this! Now touchscreen don't work (so i can't turn it off -it just restart when I longpress for 5 secs the power button), can't unlock it because I set it to ask me the pin on every reboot..
As a sidenote, the phone fell of my desk like 2 months ago, and changed it's entire screen tile (the LED and the glass) for another one because the original one got shattered and made the device unusable. I'm thinking it's a malfunction of this module (or maybe something disconnected? Is this possible)
Anyway, tomorrow i'm going to ask the guy who changed it for help. BUT, is there any other possible fix guys? Or a hard keys combination to completely turn it off so I don't get more messages and save battery?
Thanks a lot!
Just flash stock MIUI via adb n it will work ?

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