hey folks,
I have just bought my razr from amazon.de /germany.
I powered up the phone, seems ok. i even did some phone calls.
However i just realized that the Camera is not working by clicking on the Camera icon in main screen. I didnot try it with 3rd. party programs.
I searched issues on the forum and even tried also.
(wipe clean and hard factory reset, etc.)
Unfortunately, nothings changed. still says: unable to initialize...
Please give me an advice?
What should I do?
I have the opportunity to send it back to Amazon.de within 14 days after purchasing.
I hope you decide to send it back - defective camera.
Hey folks again,
I have claimed to Amazon.de regarding above mentioned camera problem.
They pleased me firstly to force hard reset then install the latest software again.
I can handle the hard reset but where is the latest Software?
How can I find it?
pls help me...
Hey metin,
Returning the defective unit and getting a new one would the wisest decision.
Hey Guys,
So I just received my prime and I updated it to ICS. I opened up the camera app to play with it and both cameras work. But about 20 minutes later I open up the camera app and I see a bunch of green lines in the "viewfinder". It then forceclosed.... I now am unable to open the camera app. I have tried to video chat and only the frontfacing camera works. I have also tried to use "Retro Camera" and it does not work either. I did a factory reset and nothing changed...
url=http://postimage.org/image/ch2iswpgb/
url=http://postimage.org/image/4cueo6317/
Any ideas?
Thanks,
Michael
www.TeensTech.com
rear camera not working after firmware update???
I'm having the same issue. I received my 32gb Gold prime from amazon yesterday and immediately update to ICS and camera update and now experiencing the same issue as your. I did not test the camera before the update and so i'm not sure if the update cause it or if the camera was bad right out of the box. I did factory reset twice but the problem still remains
Looks like you guys both need to send them back in for replacement.
That sucks. The sooner we get bootloader unlocked the better.
michael7795 said:
Hey Guys,
So I just received my prime and I updated it to ICS. I opened up the camera app to play with it and both cameras work. But about 20 minutes later I open up the camera app and I see a bunch of green lines in the "viewfinder". It then forceclosed.... I now am unable to open the camera app. I have tried to video chat and only the frontfacing camera works. I have also tried to use "Retro Camera" and it does not work either. I did a factory reset and nothing changed...
url=http://postimage.org/image/ch2iswpgb/
url=http://postimage.org/image/4cueo6317/
Any ideas?
Thanks,
Michael
www.TeensTech.com
Click to expand...
Click to collapse
ASUS response: Um...yeah...some update screw up the camera...we are sorry, we know the problem. We are going to update our spec to say that the cameras does not exist. Please ignore the 2 lens sticking out from your tablet. Thank you for buying our product.
Same problem
Anyone found a fix? I have the exact same issue. I will try to restore it to factory default settings tonight and let you know if it helps.
Just to test, has anyone with this issue tried to clear the data from the camera app... settings > apps > camera
OR, try and download a different camera app and test and see and if it works. I use Camera Zoom personally and not the stock camera.
Guys......there is a firmware update specifically for the camera. Go into settings and check for updates. If nothing shows up you will have to wait until Asus posts direct links on the site. I'm surprised I'm the only one that knows us.
Your not the only one who knows this. I have received 2, maybe 3 in total.
But, I assumed they already got their updates as the moment you turn on your device, these are shown to you so you cannot miss them when they come around. If they went to ICS, they should have gotten a notice for the camera at the same time. There was another under HC as well.
Lock-N-Load said:
Your not the only one who knows this. I have received 2, maybe 3 in total.
But, I assumed they already got their updates as the moment you turn on your device, these are shown to you so you cannot miss them when they come around. If they went to ICS, they should have gotten a notice for the camera at the same time. There was another under HC as well.
Click to expand...
Click to collapse
Good point. Now the question is if you guys have gotten the camera update as well?
Update
I just did a factory reset and it doesn't work. Its weird that I cannot find many cases of this happening from forums online, so here are a few details that might help clarify things:
First, yes I have upgraded to the latest firmware and tried clearing the data for the camera and anything that could even remotely be related (media processes etc). And yes I have tried using other apps that use the camera, and it still doesnt work.
Second, the camera worked before. It worked prior to and after the ICS upgrade, and prior to/after the firmware upgrade for the camera. It just stopped one day for no reason.
Lastly, its only the rear facing camera. Most of the time it is just a blank black screen, but every once in a while it comes up with a green screen with what looks like the ghost of some of my desktop icons. Ill post a screen shot.
I would really rather not have to send in my TFP but im starting to come to the realization I may have to. Its frustrating because I know it worked after the most recent update, so it must be a software issue and not an issue with the camera itself. 2 weeks is a long time to live without my baby...
Any help would be greatly appreciated.
Android version: 4.0.3
Camera Version:TF201-0x9900
If you cleared data, reset, tried other cams, updated firmware, what more can one do? Sorry man it sounds like some sort of defect.
firmware
Does doing a factory reset re-install my camera firmware? Is there anyway I can reset to prior to the ICS or camera firmware update and reinstall it?
No, once firmware is onboard it is onboard, it is not undone via a reset.
One last update
One last update on my problems. Got off the phone with ASUS a while ago and they had me do a full data wipe. Volume down/power and everything. Didn't fix the issue. Gave me an RMA and a sad heart for two weeks.
Looks like Ive joined the ranks of those who had a problem with my TFP. Shucks, things were going so well...
Best buy
I have spoken with Best Buy, and they are willing to send me a new one when they are in stock.... I didn't want to mess with Asus and this way, I won't need to send mine in.
michael7795 said:
I have spoken with Best Buy, and they are willing to send me a new one when they are in stock.... I didn't want to mess with Asus and this way, I won't need to send mine in.
Click to expand...
Click to collapse
Maybe if we both return ours to bestbuy at the same time they will just swap them . I have a skinomi on mine, Im going to call ASUS and see if I can avoid removing my bubble free masterpiece.
Hey guys did anyone find a fix for this ? I just got this problem.. or do i really have to contract asus..
Same prob. Here and I just try to correct it with rom manager and reset permisions. A downgrade to honeycomb doesen't helped 'cause the camera firmware dosen't go down, so there is no way to correct it, so i wolud say that the driver's a broken...
Not sure how I missed this thread before.
The exact same thing happened to me. Called ASUS, they had be send it to them (at my expense, of course). Sent it in late January, sat in TX "waiting for repair/testing" according to the RMA status site. After a month of nothing being done I sent an upset but not irate email, and they "fixed" it and sent it out the next day. Got my tablet back a few days later (roughly March 1st), everything was working fine. Now, not even three weeks later, the problem is happening again. I called, they want to fix it again. At least they're paying for shipping this time, supposedly.
Hey,
I have a strange Problem. I am normally a expierienced XMP/mini repaired/flasher and I own 2 full working minis.Both working with custom ROMs without any problems. Because of I didnt like the scratches of camera lid I exchanged the backpiece of my white mini. Since I did that the phone doesnt have network anymore. I exchanged the 2 backpieces I have to see if its a problem of this, since this point BOTH dont have Network anymore...
I tried everything, flashing ROMs, Kernel, Baseband and changing the backpieces/mainbords from left to right but the problem still exist.
No I thought i may broke something, so i bought 2 broken Minis. I repaired and tested them- everything was working great, incl. networks/sim. Now I tested another backpiece and goddamnit, they still all dont have network again, even I set the backpiece back to the unit working before- now its not working anymore.
PS: the weird thing, in Manual network search, all devices finding german "eplus" and "telekom" network but not the "o2-telefonica" I need and use.
Can anyone let me know whats the problem? What can I test? What could I do?
Any Ideas?
I posted here a few days ago because i have been encountering problems with my xt910. It just runs out of signal out of the blue. So I was told to uninstall “CellBroadcastReceiver.apk ”. I did that and got signal back again. But then, one day after, everything started all over again. I thought it would might be a hardware issue, but since it recognizes whether there is or isn’t a SIM-Card, I think it’s more like a bug idk. I have already tried another SIM-Cards and also tried mine on another cell phones and it works normal. I was looking through some threads here and desperately tried quite a lot of things but unsuccessful till now. Has anyone an idea of what might be causing this problem? I used an app called Titanium Backup to uninstall CellBroadcastReceiver.apk. Since then yeah i think it was uninstalled, because it does not show up in the application's list anymore. But maybe have i done it wrong? If yes, how could i find it? Or maybe is it another issue? Idk, i'm really new with this and i just wanna fix my phone xD
I am using CarbonROM with KitKat 4.4.4 and a Vodafone Germany SIM.
Hi guys , just looking for someone to shed some light on the problem i am having with my Galaxy S6 EDGE. The phone is around 2 months old now and it was bought from a CEX store whilst trading my iPhone 6 in...The phone has been fine up until now where i will constantly be getting the error described in the title and have to enter my password to log in. Restarting it fixes it for a minute or so then it begins again . Now is this a hardware issue as i am literally ready to go back and ask for a full refund on the phone and switch back to my iPhone. Anybody experienced similar issue with theirs?
Thanks
Try re-flashing it it with Odin or recovery with Smart Switch.
Thanks although after reading several topics on the matter on here and elsewhere it does state that it is indeed a hardware issue. will be paying CEX a visit tomorrow. plus i shouldn't have to do that on a brand new phone.
Cex will want to exchange it. They don't sell new phones so this will be a loss. Tbh I'd take an exchange unless something else is putting you off the edge.
Sent from my SM-G925F using Tapatalk
I have just flashed v3 of this rom but I keep on getting the message; an error has occurred with the fingerprint reader
My fingerprint scanner wasn't working after I flashed a custom rom (Echoe Rom). I did a full wipe of everyting but still nothing.
Then I realised that I upgradeded from Android 5.0.2 to 5.1.1 without upgrading the bootloader (and baseband).Flashed them and all ok now. Not sure if related to yours, just my issues with the scanner